Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
14/01/2025
Full time
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
Multimedia and Connected Car Supervisor - Application deadline 17th January £43,000 Permanent Near Epsom, Surrey (location is most easily reached by own transport) Hybrid working (3 days a week in the office) Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays) TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC) We have an exciting opportunity, Multimedia and Connected Car Supervisor. You will be part of the Customer and Network Support Team, Handling customer and Centre network enquiries, relating to in-car multimedia and connected car, to resolution or escalation where necessary. What you'll be doing: You'll be the supervisor for the Front-Line multimedia and connected car team, being their first point of contact for day-to-day support, guidance and case management. You will be required to carry out regular 121 meetings/quarterly reviews setting the teams objectives and managing individual performance to ensure the team provide the best customer experience. You will also be responsible for the teams SLA performance, ensuring we can deliver great customer service. Responsible for handling customer and Centre network enquiries, which relate to multimedia and connected car. Managing cases, you will be responsible for helping customers and the network by answering their multimedia and connected car technology enquiries, whilst following Toyota practices. You will influence and make recommendations around customer journey improvements, seeking customer feedback at all times. What you'll get to own: Responsibility for the front-line multimedia & connected car team performance. The main point of contact for any customer or Centre network enquiries relating to in-car multimedia and connected car. Responsible for escalating any in-car multimedia and connected car issues. Sharing your knowledge within the wider team. Responsible for representing the business when communicating with customers & the dealer network & TME/TMC Skills and Behaviours: Excellent written and customer service skills, with an inclusive mindset. Confident with a customer first approach. Attention to detail and process driven. High levels of curiosity and challenge to understand in-car multimedia and connected car technology issues. Systems and web aptitude. A genuine interest in expanding on your own excellent knowledge. Comfortable presenting technical information to a non-technical and/or specialist audience. Essential A track record of providing excellent customer service. A great knowledge of in-car multimedia and connected car technology. Customer handling skills. Strong interpersonal and communication skills (verbal & written). Desirable Educated to A Level or above.
13/01/2025
Full time
Multimedia and Connected Car Supervisor - Application deadline 17th January £43,000 Permanent Near Epsom, Surrey (location is most easily reached by own transport) Hybrid working (3 days a week in the office) Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays) TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC) We have an exciting opportunity, Multimedia and Connected Car Supervisor. You will be part of the Customer and Network Support Team, Handling customer and Centre network enquiries, relating to in-car multimedia and connected car, to resolution or escalation where necessary. What you'll be doing: You'll be the supervisor for the Front-Line multimedia and connected car team, being their first point of contact for day-to-day support, guidance and case management. You will be required to carry out regular 121 meetings/quarterly reviews setting the teams objectives and managing individual performance to ensure the team provide the best customer experience. You will also be responsible for the teams SLA performance, ensuring we can deliver great customer service. Responsible for handling customer and Centre network enquiries, which relate to multimedia and connected car. Managing cases, you will be responsible for helping customers and the network by answering their multimedia and connected car technology enquiries, whilst following Toyota practices. You will influence and make recommendations around customer journey improvements, seeking customer feedback at all times. What you'll get to own: Responsibility for the front-line multimedia & connected car team performance. The main point of contact for any customer or Centre network enquiries relating to in-car multimedia and connected car. Responsible for escalating any in-car multimedia and connected car issues. Sharing your knowledge within the wider team. Responsible for representing the business when communicating with customers & the dealer network & TME/TMC Skills and Behaviours: Excellent written and customer service skills, with an inclusive mindset. Confident with a customer first approach. Attention to detail and process driven. High levels of curiosity and challenge to understand in-car multimedia and connected car technology issues. Systems and web aptitude. A genuine interest in expanding on your own excellent knowledge. Comfortable presenting technical information to a non-technical and/or specialist audience. Essential A track record of providing excellent customer service. A great knowledge of in-car multimedia and connected car technology. Customer handling skills. Strong interpersonal and communication skills (verbal & written). Desirable Educated to A Level or above.
Your new company Imagine joining a dynamic team at the forefront of digital innovation, where your skills will be honed and your creativity unleashed. This organisation specialises in crafting cutting-edge mobile and web applications that transform industries and elevate user experiences. You'll collaborate with a diverse group of talented professionals who are passionate about technology and driven by a shared vision of excellence. With a strong emphasis on professional growth, you'll have access to continuous learning opportunities and the latest tools and technologies. If you're looking for a place where your contributions will make a significant impact and where you can grow both personally and professionally, this is the perfect opportunity for you. Your new role They've revolutionised the telecare industry with innovative products designed to support the safety, health, and well-being of vulnerable individuals. Their technology is built in-house and serves a vital purpose: empowering loved ones and users with intuitive, reliable solutions. With a commitment to excellence, they strive to make every user's experience seamless and provide peace of mind to every loved one. As they continue to grow and expand their product range, they are looking for an experienced Technical Author to join the team and bring clarity and precision to our technical documentation. In this role, you will be instrumental in creating high-quality, user-friendly technical documentation for our telecare products, ensuring that both technical and non-technical audiences can easily understand and utilise our solutions. You will work closely with our development, product, and customer service teams to translate complex technical information into clear, concise documentation. This is an exciting opportunity to be part of a forward-thinking company that values innovation, collaboration, and professional growth. If you are passionate about making a difference and have a knack for simplifying complex information, we would love to hear from you. Join us and help shape the future of telecare technology. What you'll need to succeed Are you an experienced Technical Author or Writer who combines a love for technology with a passion for clear, accessible communication? If so, we have an exciting opportunity for you. With a solid background in technical writing within a tech setting, you excel at breaking down complex concepts and have a strong eye for detail. You are a proactive collaborator, equally comfortable working independently or as part of a team to ensure accuracy and consistency in all documentation. To be successful in this role, you should have proven experience as a Technical Author in a technical or telecare-related industry, ideally with experience in product-focused companies. Your exceptional writing and editing skills will enable you to produce concise, accurate, and engaging content. Proficiency in industry-standard authoring tools such as MadCap Flare, Adobe FrameMaker, and Confluence is essential. Additionally, experience with multimedia content creation and documentation design, including graphics and videos, is a plus. You should have the ability to quickly grasp complex technical concepts and make them easily understandable. Strong organizational skills are crucial, as you will be managing multiple projects and documentation versions. If you are passionate about making a difference and have a knack for simplifying complex information. What you'll get in return 25 days holiday plus bank holidays Private medical insurance for Self We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 4% Company matches Free on-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
08/01/2025
Full time
Your new company Imagine joining a dynamic team at the forefront of digital innovation, where your skills will be honed and your creativity unleashed. This organisation specialises in crafting cutting-edge mobile and web applications that transform industries and elevate user experiences. You'll collaborate with a diverse group of talented professionals who are passionate about technology and driven by a shared vision of excellence. With a strong emphasis on professional growth, you'll have access to continuous learning opportunities and the latest tools and technologies. If you're looking for a place where your contributions will make a significant impact and where you can grow both personally and professionally, this is the perfect opportunity for you. Your new role They've revolutionised the telecare industry with innovative products designed to support the safety, health, and well-being of vulnerable individuals. Their technology is built in-house and serves a vital purpose: empowering loved ones and users with intuitive, reliable solutions. With a commitment to excellence, they strive to make every user's experience seamless and provide peace of mind to every loved one. As they continue to grow and expand their product range, they are looking for an experienced Technical Author to join the team and bring clarity and precision to our technical documentation. In this role, you will be instrumental in creating high-quality, user-friendly technical documentation for our telecare products, ensuring that both technical and non-technical audiences can easily understand and utilise our solutions. You will work closely with our development, product, and customer service teams to translate complex technical information into clear, concise documentation. This is an exciting opportunity to be part of a forward-thinking company that values innovation, collaboration, and professional growth. If you are passionate about making a difference and have a knack for simplifying complex information, we would love to hear from you. Join us and help shape the future of telecare technology. What you'll need to succeed Are you an experienced Technical Author or Writer who combines a love for technology with a passion for clear, accessible communication? If so, we have an exciting opportunity for you. With a solid background in technical writing within a tech setting, you excel at breaking down complex concepts and have a strong eye for detail. You are a proactive collaborator, equally comfortable working independently or as part of a team to ensure accuracy and consistency in all documentation. To be successful in this role, you should have proven experience as a Technical Author in a technical or telecare-related industry, ideally with experience in product-focused companies. Your exceptional writing and editing skills will enable you to produce concise, accurate, and engaging content. Proficiency in industry-standard authoring tools such as MadCap Flare, Adobe FrameMaker, and Confluence is essential. Additionally, experience with multimedia content creation and documentation design, including graphics and videos, is a plus. You should have the ability to quickly grasp complex technical concepts and make them easily understandable. Strong organizational skills are crucial, as you will be managing multiple projects and documentation versions. If you are passionate about making a difference and have a knack for simplifying complex information. What you'll get in return 25 days holiday plus bank holidays Private medical insurance for Self We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 4% Company matches Free on-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
