ServiceNow Engagement Manager - Permanent - 1 day in London/Remote - up to £85k base Are you a passionate ServiceNow professional looking to lead high-impact projects? We're seeking a talented ServiceNow Engagement Manager to join one of our client's dynamic team. As a ServiceNow Engagement Manager, you'll play a pivotal role in delivering successful ServiceNow implementations and transformations for their clients. You must be able to go into London 1 day per week as this is an essential for this role. Responsibilities: Project Leadership: Oversee all aspects of ServiceNow projects, from planning and scoping to execution and delivery. Client Relationship Management: Build strong relationships with clients, understanding their business needs and providing strategic guidance. Team Management: Lead and mentor project teams, ensuring effective collaboration and performance. Technical Expertise: Demonstrate deep knowledge of ServiceNow platform capabilities and best practices. Solution Design: Develop tailored ServiceNow solutions that align with client objectives and industry standards. Requirements: Proven experience as a ServiceNow Engagement Manager or similar role. Strong understanding of ServiceNow architecture, modules, and implementation methodologies. Excellent communication and interpersonal skills. Ability to manage multiple projects simultaneously and prioritize tasks effectively. A passion for delivering exceptional customer experiences. Benefits: Competitive salary and benefits package - £60 to £85k base depending on experience. Opportunities for professional growth and development. Collaborative and supportive work environment. The chance to work on cutting-edge ServiceNow projects. If you're a motivated and results-oriented individual with a strong ServiceNow background, I encourage you to apply. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
15/01/2025
Full time
ServiceNow Engagement Manager - Permanent - 1 day in London/Remote - up to £85k base Are you a passionate ServiceNow professional looking to lead high-impact projects? We're seeking a talented ServiceNow Engagement Manager to join one of our client's dynamic team. As a ServiceNow Engagement Manager, you'll play a pivotal role in delivering successful ServiceNow implementations and transformations for their clients. You must be able to go into London 1 day per week as this is an essential for this role. Responsibilities: Project Leadership: Oversee all aspects of ServiceNow projects, from planning and scoping to execution and delivery. Client Relationship Management: Build strong relationships with clients, understanding their business needs and providing strategic guidance. Team Management: Lead and mentor project teams, ensuring effective collaboration and performance. Technical Expertise: Demonstrate deep knowledge of ServiceNow platform capabilities and best practices. Solution Design: Develop tailored ServiceNow solutions that align with client objectives and industry standards. Requirements: Proven experience as a ServiceNow Engagement Manager or similar role. Strong understanding of ServiceNow architecture, modules, and implementation methodologies. Excellent communication and interpersonal skills. Ability to manage multiple projects simultaneously and prioritize tasks effectively. A passion for delivering exceptional customer experiences. Benefits: Competitive salary and benefits package - £60 to £85k base depending on experience. Opportunities for professional growth and development. Collaborative and supportive work environment. The chance to work on cutting-edge ServiceNow projects. If you're a motivated and results-oriented individual with a strong ServiceNow background, I encourage you to apply. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Business Development Manager - SaaS Analytics Solutions Location: UK (Home-based) - Regular travel to be expected, including overnight stays Package: £55,000 - £65,000 + 25% Uncapped Commission Are you a dynamic sales professional looking to accelerate your career with an innovative technology company? We're seeking an ambitious Business Development professional to join our client's growing team, selling cutting-edge analytics and reporting solutions to the utilities sector. About the Role You'll be responsible for driving new business sales of an advanced SaaS platform - a revolutionary solution that enables utilities companies to track, monitor, and reduce pipeline leakages through sophisticated analytics and reporting tools. Key Responsibilities: - Develop and execute strategic sales plans targeting water utilities, contractors, and enterprises across the UK and potentially Europe - Build and maintain strong relationships with key decision-makers through site visits and industry events - Conduct product demonstrations and manage trial implementations - Work collaboratively with our sales operations team who provide qualified leads and market intelligence - Create compelling business cases demonstrating ROI and value proposition The Ideal Candidate Has: - 2+ years of successful B2B sales experience, ideally in SaaS, data analytics, or utilities sectors - Proven track record of exceeding targets and driving business growth - Strong commercial acumen and ability to understand complex technical solutions - Excellent presentation and relationship-building skills - Self-motivated with the ability to work independently in a home-based environment What We Offer: - Competitive base salary of up to £65,000 - Attractive commission structure (25% uncapped) - Home-based working with flexibility - Full support from dedicated sales operations team - Comprehensive training and development - Opportunity to work with leading global brands This is an exceptional opportunity for a rising sales star to take their career to the next level while working with innovative technology that makes a real difference in infrastructure efficiency and sustainability. Ready to take the next step? Apply now to join their dynamic team and help drive the future of utilities infrastructure management.
15/01/2025
Full time
Business Development Manager - SaaS Analytics Solutions Location: UK (Home-based) - Regular travel to be expected, including overnight stays Package: £55,000 - £65,000 + 25% Uncapped Commission Are you a dynamic sales professional looking to accelerate your career with an innovative technology company? We're seeking an ambitious Business Development professional to join our client's growing team, selling cutting-edge analytics and reporting solutions to the utilities sector. About the Role You'll be responsible for driving new business sales of an advanced SaaS platform - a revolutionary solution that enables utilities companies to track, monitor, and reduce pipeline leakages through sophisticated analytics and reporting tools. Key Responsibilities: - Develop and execute strategic sales plans targeting water utilities, contractors, and enterprises across the UK and potentially Europe - Build and maintain strong relationships with key decision-makers through site visits and industry events - Conduct product demonstrations and manage trial implementations - Work collaboratively with our sales operations team who provide qualified leads and market intelligence - Create compelling business cases demonstrating ROI and value proposition The Ideal Candidate Has: - 2+ years of successful B2B sales experience, ideally in SaaS, data analytics, or utilities sectors - Proven track record of exceeding targets and driving business growth - Strong commercial acumen and ability to understand complex technical solutions - Excellent presentation and relationship-building skills - Self-motivated with the ability to work independently in a home-based environment What We Offer: - Competitive base salary of up to £65,000 - Attractive commission structure (25% uncapped) - Home-based working with flexibility - Full support from dedicated sales operations team - Comprehensive training and development - Opportunity to work with leading global brands This is an exceptional opportunity for a rising sales star to take their career to the next level while working with innovative technology that makes a real difference in infrastructure efficiency and sustainability. Ready to take the next step? Apply now to join their dynamic team and help drive the future of utilities infrastructure management.
The Business Change Lead will be instrumental in driving forward key technological advancements within the Energy & Natural Resources sector. They will be responsible for helping to deliver strategic change initiatives, lead on impact assessments, and be the support to and conduit between Business Change, Programme Managers, IT and Business. Client Details This is a large-scale organisation based in the West Yorkshire area, operating in the Energy & Natural Resources industry. The company boasts a strong and dedicated workforce, committed to delivering the highest standards of service to their extensive customer base. Description Manage and deliver large-scale strategic change initiatives. Helping to deliver strategic change initiatives, lead on impact assessments, and be the support to and conduit between Business Change, Programme Managers, IT and Business. Drive technological advancements within the Energy & Natural Resources sector. Leading colleagues through Change processes. Manage small-change projects. Ensure seamless integration of new systems and processes. Coordinate with stakeholders to ensure alignment of business objectives. Deliver communications, engagement activities and strategies. Manage stakeholders at all levels. Profile A successful Business Change Lead should have: Proven experience in managing change initiatives in large organisations. Strong experience in complex environments with high levels of ambiguity. Has successfully implemented business change, especially embedding and driving culture and behaviours. Strong problem-solving capabilities and strategic thinking. Excellent communication skills and the ability to liaise with stakeholders at all levels, influencing outcomes. Be the support to and conduit between Business Change, Programme Managers, IT and Business; Ability to communicate with technical and non-technical audiences and communicate complex technical information effectively and accessibly. Qualifications in/familiarity/experience with PROSCI/ADKAR. Job Offer An estimated salary range of £45,000 - £55,000 per year. Generous bonus scheme. Excellent pension scheme Life assurance 33 days leave incl bank holidays. Health cash plan scheme, critical illness insurance, dental insurance.
15/01/2025
Full time
The Business Change Lead will be instrumental in driving forward key technological advancements within the Energy & Natural Resources sector. They will be responsible for helping to deliver strategic change initiatives, lead on impact assessments, and be the support to and conduit between Business Change, Programme Managers, IT and Business. Client Details This is a large-scale organisation based in the West Yorkshire area, operating in the Energy & Natural Resources industry. The company boasts a strong and dedicated workforce, committed to delivering the highest standards of service to their extensive customer base. Description Manage and deliver large-scale strategic change initiatives. Helping to deliver strategic change initiatives, lead on impact assessments, and be the support to and conduit between Business Change, Programme Managers, IT and Business. Drive technological advancements within the Energy & Natural Resources sector. Leading colleagues through Change processes. Manage small-change projects. Ensure seamless integration of new systems and processes. Coordinate with stakeholders to ensure alignment of business objectives. Deliver communications, engagement activities and strategies. Manage stakeholders at all levels. Profile A successful Business Change Lead should have: Proven experience in managing change initiatives in large organisations. Strong experience in complex environments with high levels of ambiguity. Has successfully implemented business change, especially embedding and driving culture and behaviours. Strong problem-solving capabilities and strategic thinking. Excellent communication skills and the ability to liaise with stakeholders at all levels, influencing outcomes. Be the support to and conduit between Business Change, Programme Managers, IT and Business; Ability to communicate with technical and non-technical audiences and communicate complex technical information effectively and accessibly. Qualifications in/familiarity/experience with PROSCI/ADKAR. Job Offer An estimated salary range of £45,000 - £55,000 per year. Generous bonus scheme. Excellent pension scheme Life assurance 33 days leave incl bank holidays. Health cash plan scheme, critical illness insurance, dental insurance.
Senior Software Engineer - FX, .NET Reports to: Engineering Manager Location: UK, Remote Salary: 100K + Bonus + Benefits Overview We are seeking a talented Senior Software Engineer to join a growing fintech team. This is an exciting opportunity to be part of a dynamic and innovative company where you'll play a pivotal role in shaping the future of their technology solutions. The company is a fast-growing fintech organisation, empowers corporates, institutions, and asset managers with transparent, competitive multi-bank FX rates, offering low-cost FX execution. With substantial financial backing and a reputation for excellence, they provide a unique start-up environment coupled with the stability and expertise of an industry leader. Your Mission As a Senior Software Engineer, you will enhance trading capabilities by developing and optimising the core trading backbone. Your work will span new feature development, reducing technical debt, and integrating systems into our broader technology ecosystem. Key Responsibilities Full-stack development to support the trading platform. Collaborate on architecture decisions. Maintain and support existing codebases. Research and integrate new technologies. Promote a culture of engineering excellence and continuous improvement. Required Skills and Experience 5+ years of experience with C#/.NET. Experience developing front and Middle Office systems in financial or trading environments. Strong SQL skills, with experience in optimizing and managing complex databases. Proven ability to create cloud-native solutions (Azure or AWS). Familiarity with event-driven microservices architectures. Comprehensive knowledge of the software development life cycle (SDLC). FX Experience Additional Desirable Skills Python programming experience. Familiarity with FIX or SWIFT messaging systems. Understanding of modern Front End frameworks (eg, React). What they offer: Competitive salary with annual reviews. Pension scheme. Private medical insurance. EV salary-sacrifice scheme and cycle-to-work scheme. Enhanced maternity and paternity leave. Opportunities to buy additional leave or take unpaid leave. Training and development allowance with fully paid study days. E-learning platform access. Well-being contributions. Bonus potential and a Joint Share Ownership Plan (JSOP). Why Join? A unique blend of start-up innovation and financial stability. Significant career growth opportunities as the company scales. Be part of a supportive, collaborative, and entrepreneurial environment. Work remotely with flexible hours while contributing to impactful, real-world solutions. Sound good? APPLY NOW!
15/01/2025
Full time
Senior Software Engineer - FX, .NET Reports to: Engineering Manager Location: UK, Remote Salary: 100K + Bonus + Benefits Overview We are seeking a talented Senior Software Engineer to join a growing fintech team. This is an exciting opportunity to be part of a dynamic and innovative company where you'll play a pivotal role in shaping the future of their technology solutions. The company is a fast-growing fintech organisation, empowers corporates, institutions, and asset managers with transparent, competitive multi-bank FX rates, offering low-cost FX execution. With substantial financial backing and a reputation for excellence, they provide a unique start-up environment coupled with the stability and expertise of an industry leader. Your Mission As a Senior Software Engineer, you will enhance trading capabilities by developing and optimising the core trading backbone. Your work will span new feature development, reducing technical debt, and integrating systems into our broader technology ecosystem. Key Responsibilities Full-stack development to support the trading platform. Collaborate on architecture decisions. Maintain and support existing codebases. Research and integrate new technologies. Promote a culture of engineering excellence and continuous improvement. Required Skills and Experience 5+ years of experience with C#/.NET. Experience developing front and Middle Office systems in financial or trading environments. Strong SQL skills, with experience in optimizing and managing complex databases. Proven ability to create cloud-native solutions (Azure or AWS). Familiarity with event-driven microservices architectures. Comprehensive knowledge of the software development life cycle (SDLC). FX Experience Additional Desirable Skills Python programming experience. Familiarity with FIX or SWIFT messaging systems. Understanding of modern Front End frameworks (eg, React). What they offer: Competitive salary with annual reviews. Pension scheme. Private medical insurance. EV salary-sacrifice scheme and cycle-to-work scheme. Enhanced maternity and paternity leave. Opportunities to buy additional leave or take unpaid leave. Training and development allowance with fully paid study days. E-learning platform access. Well-being contributions. Bonus potential and a Joint Share Ownership Plan (JSOP). Why Join? A unique blend of start-up innovation and financial stability. Significant career growth opportunities as the company scales. Be part of a supportive, collaborative, and entrepreneurial environment. Work remotely with flexible hours while contributing to impactful, real-world solutions. Sound good? APPLY NOW!
An experienced infrastructure team are recruiting a principal go to tech lead SME to mentor an existing engineering team and support the Cloud Infrastructure Manager with strategy and MSP assurance. Following skills and experience required:- 6+ years Cloud Enterprise Infrastructure experience ideally Azure SME Ability to exploit our clients future Enterprise Cloud environment Awareness of different tech and have the gravitas to challenge 3rd party managed services Be a tech influencer and work with the strategy team to shape the future corporate tech roadmap Previous experience of facing off to Cloud MSP teams Good mentoring & coaching skills to develop more junior team members a want to share knowledge Microsoft Certification(s) AZ Fundamentals etc. Nice to haves: Awareness of Commercial and Enterprise Cloud level strategies Solution Architecture exposure Storage Capacity Planning Best practice M365 Cisco Networking & Security Umbrella/ISE etc. Cyber Essentials ISO Best practice ITIL Change experience Legal or law firm background but not mandatory More information on application.
15/01/2025
Full time
An experienced infrastructure team are recruiting a principal go to tech lead SME to mentor an existing engineering team and support the Cloud Infrastructure Manager with strategy and MSP assurance. Following skills and experience required:- 6+ years Cloud Enterprise Infrastructure experience ideally Azure SME Ability to exploit our clients future Enterprise Cloud environment Awareness of different tech and have the gravitas to challenge 3rd party managed services Be a tech influencer and work with the strategy team to shape the future corporate tech roadmap Previous experience of facing off to Cloud MSP teams Good mentoring & coaching skills to develop more junior team members a want to share knowledge Microsoft Certification(s) AZ Fundamentals etc. Nice to haves: Awareness of Commercial and Enterprise Cloud level strategies Solution Architecture exposure Storage Capacity Planning Best practice M365 Cisco Networking & Security Umbrella/ISE etc. Cyber Essentials ISO Best practice ITIL Change experience Legal or law firm background but not mandatory More information on application.
What we're looking for: We are seeking a skilled and motivated Lead Software Developer to join our dynamic team. In this crucial role, you will lead a group of developers, fostering a collaborative environment and guiding them towards excellence. Your responsibilities include overseeing project execution, providing technical expertise, and ensuring code quality. As a mentor and coach, you will nurture professional growth, encourage innovative thinking, and facilitate skill development. Your leadership will drive the team's success, enabling the delivery of high-quality software solutions for our clients. Mercator Lead Developers perform a critical role in our technical teams. They build solutions that intrinsically meet end-user requirements and ensure the product being developed is aligned with their needs whilst delivering business value. You yourself may also be situated on a key client project and supporting other developers who aren't your immediate reports. As Lead Software Developer in Mercator you will: Report to the Chief Technology Officer, providing key operational information about projects and collective updates on developers' performance. Help nurture our thriving development community, working closely with our Community Manager. Evangelise software development and promote best practice across all our technical teams. Provide essential support, coaching and mentoring to other developers. Continuously monitor and assess the skills and capabilities of our developers and suggesting appropriate interventions to help them grow and mature in their roles. Participate in the wider technical communities of service (inside and outside of Mercator), building relationships, sharing agile best practice and knowledge. Build resilience and responsiveness in the organisation by being open and honest about risks and challenges and the actions required to address unexpected developments. Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of digital services. Assist the Senior Leadership Team with bids and tenders. Knowledge/experience: Practical experience of user centred design and user needs analysis. Proven ability to challenge and remove any unnecessary barriers to service delivery. Demonstrable understanding of the digital landscape and the opportunities for service improvement and innovation offered by digital technology. Proven ability to manage stakeholders, prioritising and managing business expectations and requirements. Strong negotiation skills and the proven ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes. Demonstrable experience of current agile project management practices Ability to apply critical thinking and drive creativity and innovation across our technical teams. Experience of open source and cloud platforms. Experience of working in fixed time variable scope projects. Experience in the design, delivery and operational management of high quality, user-focused digital services in Government Digital Data & Technology is desirable. Applicants must have the right to work in the UK and the ability to pass BPSS vetting
15/01/2025
Full time
What we're looking for: We are seeking a skilled and motivated Lead Software Developer to join our dynamic team. In this crucial role, you will lead a group of developers, fostering a collaborative environment and guiding them towards excellence. Your responsibilities include overseeing project execution, providing technical expertise, and ensuring code quality. As a mentor and coach, you will nurture professional growth, encourage innovative thinking, and facilitate skill development. Your leadership will drive the team's success, enabling the delivery of high-quality software solutions for our clients. Mercator Lead Developers perform a critical role in our technical teams. They build solutions that intrinsically meet end-user requirements and ensure the product being developed is aligned with their needs whilst delivering business value. You yourself may also be situated on a key client project and supporting other developers who aren't your immediate reports. As Lead Software Developer in Mercator you will: Report to the Chief Technology Officer, providing key operational information about projects and collective updates on developers' performance. Help nurture our thriving development community, working closely with our Community Manager. Evangelise software development and promote best practice across all our technical teams. Provide essential support, coaching and mentoring to other developers. Continuously monitor and assess the skills and capabilities of our developers and suggesting appropriate interventions to help them grow and mature in their roles. Participate in the wider technical communities of service (inside and outside of Mercator), building relationships, sharing agile best practice and knowledge. Build resilience and responsiveness in the organisation by being open and honest about risks and challenges and the actions required to address unexpected developments. Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of digital services. Assist the Senior Leadership Team with bids and tenders. Knowledge/experience: Practical experience of user centred design and user needs analysis. Proven ability to challenge and remove any unnecessary barriers to service delivery. Demonstrable understanding of the digital landscape and the opportunities for service improvement and innovation offered by digital technology. Proven ability to manage stakeholders, prioritising and managing business expectations and requirements. Strong negotiation skills and the proven ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes. Demonstrable experience of current agile project management practices Ability to apply critical thinking and drive creativity and innovation across our technical teams. Experience of open source and cloud platforms. Experience of working in fixed time variable scope projects. Experience in the design, delivery and operational management of high quality, user-focused digital services in Government Digital Data & Technology is desirable. Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Fancy working for a company where IT really matters and your role actually makes a difference? My client is looking for an IT Business Relationship Manager to be the tech-savvy bridge between IT and the business. This isn't just about keeping the lights on; it's about making sure their tech strategies are on point for their internal teams and clients. What's in It for You? A hybrid role, so you'll have the flexibility to balance office and home life. A salary of £70,000, plus benefits like healthcare, wellness support, and a helping hand towards your future with retirement planning, insurance and assurance tools. Loads of opportunities to grow your career, with mentoring and development programs, professional and personal training, and exposure to international teams. A company that genuinely cares about diversity, inclusion, and making a positive impact. A helping hand towards your future with retirement planning, insurance and assurance. What You'll Be Doing: Being the go-to person for IT within specific teams, especially their award-winning Practice Group. Think of yourself as the friendly face of tech, helping them articulate their needs and guiding changes effectively. Working closely with senior leaders to make sure IT strategies align with what they need to grow and succeed. Spotting opportunities to introduce tech solutions and explaining them in plain, non-jargon-y English (you'll basically be a tech translator!). Supporting change management activities-making sure new tools and systems don't just get implemented but actually get used effectively. Keeping communication flowing between IT and the rest of the business. Whether it's updates on projects or tips on using tech better, you'll be their IT cheerleader. What They're Looking For: At least five years of experience in an IT relationship-focused role. A knack for balancing and prioritising multiple demands-if you've juggled change portfolios before, even better! Proven ability to manage conflicting needs and find resolutions everyone's happy with. Experience working with senior leadership to align IT with business strategy. Comfortable explaining tech in a way non-techies can understand-this one's a biggie! Bonus points if you've got BRMP or CBRM qualifications, but not essential. Next Steps If you're someone who loves working with people, has a real passion for IT, and wants to make a tangible impact, this could be the perfect role for you. No updated CV? No problem - drop me an email, let me know what you've been up to and we can have a chat and get that CV sorted out for you. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
15/01/2025
Full time
Fancy working for a company where IT really matters and your role actually makes a difference? My client is looking for an IT Business Relationship Manager to be the tech-savvy bridge between IT and the business. This isn't just about keeping the lights on; it's about making sure their tech strategies are on point for their internal teams and clients. What's in It for You? A hybrid role, so you'll have the flexibility to balance office and home life. A salary of £70,000, plus benefits like healthcare, wellness support, and a helping hand towards your future with retirement planning, insurance and assurance tools. Loads of opportunities to grow your career, with mentoring and development programs, professional and personal training, and exposure to international teams. A company that genuinely cares about diversity, inclusion, and making a positive impact. A helping hand towards your future with retirement planning, insurance and assurance. What You'll Be Doing: Being the go-to person for IT within specific teams, especially their award-winning Practice Group. Think of yourself as the friendly face of tech, helping them articulate their needs and guiding changes effectively. Working closely with senior leaders to make sure IT strategies align with what they need to grow and succeed. Spotting opportunities to introduce tech solutions and explaining them in plain, non-jargon-y English (you'll basically be a tech translator!). Supporting change management activities-making sure new tools and systems don't just get implemented but actually get used effectively. Keeping communication flowing between IT and the rest of the business. Whether it's updates on projects or tips on using tech better, you'll be their IT cheerleader. What They're Looking For: At least five years of experience in an IT relationship-focused role. A knack for balancing and prioritising multiple demands-if you've juggled change portfolios before, even better! Proven ability to manage conflicting needs and find resolutions everyone's happy with. Experience working with senior leadership to align IT with business strategy. Comfortable explaining tech in a way non-techies can understand-this one's a biggie! Bonus points if you've got BRMP or CBRM qualifications, but not essential. Next Steps If you're someone who loves working with people, has a real passion for IT, and wants to make a tangible impact, this could be the perfect role for you. No updated CV? No problem - drop me an email, let me know what you've been up to and we can have a chat and get that CV sorted out for you. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Service Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements. Service Level Agreements - Monitor & report on agreed SLAs. Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication. Skills & Knowledge Essential - MSP Management Experience. - Strong commitment top deliver exceptional customer service. - ITIL Certification, Microsoft 365 or Azure Certifications. Service Manager - £50-55K - Chorley (Hybrid role)
15/01/2025
Full time
Service Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements. Service Level Agreements - Monitor & report on agreed SLAs. Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication. Skills & Knowledge Essential - MSP Management Experience. - Strong commitment top deliver exceptional customer service. - ITIL Certification, Microsoft 365 or Azure Certifications. Service Manager - £50-55K - Chorley (Hybrid role)
Business Development Representative Contract: Initial 3 months with view for extension Location: London Work type: Onsite Our client a Big 5 Tech company are looking for a Business Development Representative! Key Responsibilities Lead Engagement: Proactively reach out to and engage with potential leads in the UK market. Meeting Coordination: Set up follow-up meetings between leads and account managers to discuss opportunities and next steps. Communication: Maintain clear and effective communication with leads to ensure a positive experience and smooth transition to account managers. Support Account Managers: Provide relevant information and context to account managers to help them close deals and onboard new sellers. Optional: Market Research: Conduct research to identify potential leads and understand market trends. Basic Qualifications Experience in a customer-facing role, preferably in sales or business development. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Ability to thrive in a fast-paced and dynamic environment. Preferred Qualifications Experience in retail or technology/eCommerce businesses. Familiarity with CRM tools like Strong analytical skills and the ability to conduct market research. Creative and proactive approach to problem-solving and lead generation. Job Title: Business Development Representative Location: London, UK Rate/Salary: 29.00 GBP Hourly Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
15/01/2025
Project-based
Business Development Representative Contract: Initial 3 months with view for extension Location: London Work type: Onsite Our client a Big 5 Tech company are looking for a Business Development Representative! Key Responsibilities Lead Engagement: Proactively reach out to and engage with potential leads in the UK market. Meeting Coordination: Set up follow-up meetings between leads and account managers to discuss opportunities and next steps. Communication: Maintain clear and effective communication with leads to ensure a positive experience and smooth transition to account managers. Support Account Managers: Provide relevant information and context to account managers to help them close deals and onboard new sellers. Optional: Market Research: Conduct research to identify potential leads and understand market trends. Basic Qualifications Experience in a customer-facing role, preferably in sales or business development. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Ability to thrive in a fast-paced and dynamic environment. Preferred Qualifications Experience in retail or technology/eCommerce businesses. Familiarity with CRM tools like Strong analytical skills and the ability to conduct market research. Creative and proactive approach to problem-solving and lead generation. Job Title: Business Development Representative Location: London, UK Rate/Salary: 29.00 GBP Hourly Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Experienced Developer/Configuration Manager required for an immediate start! Details : - 3 month contract initially - Can be fully remote, Dependent on experience - Can be outside IR35 - Rate flexible Dependent on experience Must have: - Mosaic Social care system background - Commissioning experience - Brokerage experience - Local Government background Overview: This Council are looking to transform the way their social workers are supported by the systems they use. They are transforming their Brokerage and Commissioning processes including a full review of their social care case manage system configuration. They use the Mosaic case management system, from the Access Group, and they are looking for a specialist with significant experience in brokerage and financial configuration to work with colleagues to radically improve their current set up. They require a full and comprehensive analysis and documentation of the AS IS business process and system processes and a detailed recommendation for a TO BE configuration. Once agreed and signed off they require the configuration to be built, tested and iterated and to be deployed to live. They require full business process and training documentation to accompany the roll out and for training session to be delivered to the satisfaction of the service. The right candidate will be articulate and will be experienced in communicating at all levels. The ability to understand complex business processes and translate them into easy to understand media is vital. If you feel that you fit the above criteria and have the relevant experience, please send your CV to (see below)
15/01/2025
Project-based
Experienced Developer/Configuration Manager required for an immediate start! Details : - 3 month contract initially - Can be fully remote, Dependent on experience - Can be outside IR35 - Rate flexible Dependent on experience Must have: - Mosaic Social care system background - Commissioning experience - Brokerage experience - Local Government background Overview: This Council are looking to transform the way their social workers are supported by the systems they use. They are transforming their Brokerage and Commissioning processes including a full review of their social care case manage system configuration. They use the Mosaic case management system, from the Access Group, and they are looking for a specialist with significant experience in brokerage and financial configuration to work with colleagues to radically improve their current set up. They require a full and comprehensive analysis and documentation of the AS IS business process and system processes and a detailed recommendation for a TO BE configuration. Once agreed and signed off they require the configuration to be built, tested and iterated and to be deployed to live. They require full business process and training documentation to accompany the roll out and for training session to be delivered to the satisfaction of the service. The right candidate will be articulate and will be experienced in communicating at all levels. The ability to understand complex business processes and translate them into easy to understand media is vital. If you feel that you fit the above criteria and have the relevant experience, please send your CV to (see below)
Hays are delighted to be working on an exclusive basis to support the recruitment of a Project Manager for our client based in Glasgow. They are a dynamic organisation committed to driving change and innovation. We are currently seeking a talented and motivated Project Manager to join our team and contribute to the success of our change initiatives. As Project Manager, you will play a pivotal role in supporting the delivery of change initiatives. Reporting to the Principal Project Manager, you will be responsible for managing day-to-day project activities, ensuring tasks are completed on time, within scope, and according to quality standards. Your efforts will help maintain project momentum and ensure that all deliverables align with organisational goals. Your duties and responsibilities will include but not limited to: Drive Project Execution and Planning Practices: Coordinate project activities, develop project schedules, and task lists that align with strategic objectives. Resource Coordination: Assign tasks and managing team workloads to ensure efficient delivery of project outcomes. Collaborative Solution Delivery: Coordinate cross-functional teamwork to ensure alignment with project objectives. Monitor Project Progress and Support Transparency: Track project progress, maintain comprehensive project documentation, and provide regular status updates to key stakeholders. Promote Continuous Improvement in Quality Management: Oversee project deliverables to ensure they meet established quality standards and identify opportunities for continuous improvement. Manage Third-Party Relationships and Team Collaboration: Foster strong relationships with third-party suppliers and internal teams to ensure the delivery of quality solutions. Support Stakeholder Engagement and Requirement Gathering: Communicate with stakeholders to gather requirements, provide project updates, and ensure their needs are effectively integrated into project plans. Support Change Control Processes: Manage changes within the project scope and support key stakeholders in implementing change control processes. Team Support: Foster a collaborative and supportive environment within the team by providing guidance and mentoring. You will have: Experience: Proven experience in project management. Proven track record of working with a PMO Experience of multiple Project Management methods: Scrum, Waterfall etc. Great stakeholder management skills. Attributes: Proactive, detail-oriented, and able to work collaboratively in a team environment. You must have the unobstructed right to work in the UK on a permanent basis. What's in it for you: Competitive salary of up to £60K 37 days annual leave Buy & Sell holidays Group Life Assurance 4 x Salary Group Pension Smart Flex to spend on benefits £750 Company Bonus up to 5% Personal bonus of up to 10% Medi Cash £1000 on treatments Car leasing Hybrid Working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/01/2025
Full time
Hays are delighted to be working on an exclusive basis to support the recruitment of a Project Manager for our client based in Glasgow. They are a dynamic organisation committed to driving change and innovation. We are currently seeking a talented and motivated Project Manager to join our team and contribute to the success of our change initiatives. As Project Manager, you will play a pivotal role in supporting the delivery of change initiatives. Reporting to the Principal Project Manager, you will be responsible for managing day-to-day project activities, ensuring tasks are completed on time, within scope, and according to quality standards. Your efforts will help maintain project momentum and ensure that all deliverables align with organisational goals. Your duties and responsibilities will include but not limited to: Drive Project Execution and Planning Practices: Coordinate project activities, develop project schedules, and task lists that align with strategic objectives. Resource Coordination: Assign tasks and managing team workloads to ensure efficient delivery of project outcomes. Collaborative Solution Delivery: Coordinate cross-functional teamwork to ensure alignment with project objectives. Monitor Project Progress and Support Transparency: Track project progress, maintain comprehensive project documentation, and provide regular status updates to key stakeholders. Promote Continuous Improvement in Quality Management: Oversee project deliverables to ensure they meet established quality standards and identify opportunities for continuous improvement. Manage Third-Party Relationships and Team Collaboration: Foster strong relationships with third-party suppliers and internal teams to ensure the delivery of quality solutions. Support Stakeholder Engagement and Requirement Gathering: Communicate with stakeholders to gather requirements, provide project updates, and ensure their needs are effectively integrated into project plans. Support Change Control Processes: Manage changes within the project scope and support key stakeholders in implementing change control processes. Team Support: Foster a collaborative and supportive environment within the team by providing guidance and mentoring. You will have: Experience: Proven experience in project management. Proven track record of working with a PMO Experience of multiple Project Management methods: Scrum, Waterfall etc. Great stakeholder management skills. Attributes: Proactive, detail-oriented, and able to work collaboratively in a team environment. You must have the unobstructed right to work in the UK on a permanent basis. What's in it for you: Competitive salary of up to £60K 37 days annual leave Buy & Sell holidays Group Life Assurance 4 x Salary Group Pension Smart Flex to spend on benefits £750 Company Bonus up to 5% Personal bonus of up to 10% Medi Cash £1000 on treatments Car leasing Hybrid Working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Data Scientist (Parental Cover) - Retail Analytics & Business Intelligence Team Duration: 6 months Role Overview: We are seeking a highly motivated and skilled Data Scientist to join our Retail Analytics & Business Intelligence team for a 6-month parental cover assignment. As part of this role, you will be responsible for contributing to the development and enhancement of analytics solutions that support our retail operations and decision-making processes. You will work closely with cross-functional teams to implement and optimize analytics systems, and your expertise in software engineering and programming will be critical in ensuring the success of various initiatives. Key Responsibilities: Data Science & Analytics Development: Collaborate with the product team to design, develop, and implement proof-of-concept analytics systems that provide actionable insights to support business decisions in the retail domain. System Maintenance & Enhancement: Take ownership of the maintenance of current analytics solutions, ensuring system reliability and performance. Continuously improve and upgrade existing solutions by adding new features, optimizing processes, and implementing best practices. Data Processing & Analysis: Utilize your strong data manipulation and statistical analysis skills to process large datasets, extract valuable insights, and communicate findings to stakeholders in a clear and actionable manner. Programming & Software Engineering: Leverage your expertise in Python, SQL, and related tools to build scalable and efficient data pipelines, perform complex analyses, and develop automation solutions to support data workflows. Cloud Integration & Deployment: Utilize Google Cloud Platform (GCP) to deploy and scale analytics applications and solutions. Collaborate with the infrastructure team to ensure smooth integration and maintain system performance in cloud environments. Collaboration with Cross-functional Teams: Work closely with other data scientists, business analysts, product managers, and stakeholders to understand business requirements, translate them into technical specifications, and deliver analytics solutions that meet business needs. Proof-of-Concept & Experimentation: Lead and contribute to proof-of-concept projects by developing prototype models and running experiments to validate new analytical approaches or technologies. Documentation & Reporting: Provide clear documentation of your work, including methodologies, code, and system architecture. Present findings to both technical and non-technical stakeholders and contribute to regular progress reports. Required Skills and Qualifications: Technical Expertise: Strong programming skills in Python and experience working with libraries such as Pandas, NumPy, and Scikit-learn. Proficiency in SQL for data manipulation and querying. Cloud Computing Knowledge: Practical experience working with Google Cloud Platform (GCP) services, including BigQuery, Cloud Storage, DataFlow, or similar tools. Analytics & Data Science Experience: Proven experience in performing data analysis, building machine learning models, and providing actionable insights in a data-driven environment, preferably within retail analytics or similar industries. Problem-Solving & Innovation: Ability to approach complex problems with creative solutions, utilizing both technical expertise and analytical thinking to build robust, scalable, and high-impact systems. Communication & Teamwork: Excellent communication skills with the ability to collaborate effectively in cross-functional teams and convey complex technical concepts to non-technical stakeholders. Desired Qualifications: Retail Analytics Knowledge: Familiarity with retail business metrics, customer segmentation, sales forecasting, inventory management, or other relevant retail concepts is a plus. Experience with BI Tools: Experience using Business Intelligence tools (eg, Tableau, Power BI) for data visualization and reporting. This is an exciting opportunity to contribute to innovative analytics solutions in a fast-paced retail environment. If you are a data-driven problem solver with strong programming skills and a passion for working in the retail industry, we encourage you to apply.
15/01/2025
Project-based
Job Title: Data Scientist (Parental Cover) - Retail Analytics & Business Intelligence Team Duration: 6 months Role Overview: We are seeking a highly motivated and skilled Data Scientist to join our Retail Analytics & Business Intelligence team for a 6-month parental cover assignment. As part of this role, you will be responsible for contributing to the development and enhancement of analytics solutions that support our retail operations and decision-making processes. You will work closely with cross-functional teams to implement and optimize analytics systems, and your expertise in software engineering and programming will be critical in ensuring the success of various initiatives. Key Responsibilities: Data Science & Analytics Development: Collaborate with the product team to design, develop, and implement proof-of-concept analytics systems that provide actionable insights to support business decisions in the retail domain. System Maintenance & Enhancement: Take ownership of the maintenance of current analytics solutions, ensuring system reliability and performance. Continuously improve and upgrade existing solutions by adding new features, optimizing processes, and implementing best practices. Data Processing & Analysis: Utilize your strong data manipulation and statistical analysis skills to process large datasets, extract valuable insights, and communicate findings to stakeholders in a clear and actionable manner. Programming & Software Engineering: Leverage your expertise in Python, SQL, and related tools to build scalable and efficient data pipelines, perform complex analyses, and develop automation solutions to support data workflows. Cloud Integration & Deployment: Utilize Google Cloud Platform (GCP) to deploy and scale analytics applications and solutions. Collaborate with the infrastructure team to ensure smooth integration and maintain system performance in cloud environments. Collaboration with Cross-functional Teams: Work closely with other data scientists, business analysts, product managers, and stakeholders to understand business requirements, translate them into technical specifications, and deliver analytics solutions that meet business needs. Proof-of-Concept & Experimentation: Lead and contribute to proof-of-concept projects by developing prototype models and running experiments to validate new analytical approaches or technologies. Documentation & Reporting: Provide clear documentation of your work, including methodologies, code, and system architecture. Present findings to both technical and non-technical stakeholders and contribute to regular progress reports. Required Skills and Qualifications: Technical Expertise: Strong programming skills in Python and experience working with libraries such as Pandas, NumPy, and Scikit-learn. Proficiency in SQL for data manipulation and querying. Cloud Computing Knowledge: Practical experience working with Google Cloud Platform (GCP) services, including BigQuery, Cloud Storage, DataFlow, or similar tools. Analytics & Data Science Experience: Proven experience in performing data analysis, building machine learning models, and providing actionable insights in a data-driven environment, preferably within retail analytics or similar industries. Problem-Solving & Innovation: Ability to approach complex problems with creative solutions, utilizing both technical expertise and analytical thinking to build robust, scalable, and high-impact systems. Communication & Teamwork: Excellent communication skills with the ability to collaborate effectively in cross-functional teams and convey complex technical concepts to non-technical stakeholders. Desired Qualifications: Retail Analytics Knowledge: Familiarity with retail business metrics, customer segmentation, sales forecasting, inventory management, or other relevant retail concepts is a plus. Experience with BI Tools: Experience using Business Intelligence tools (eg, Tableau, Power BI) for data visualization and reporting. This is an exciting opportunity to contribute to innovative analytics solutions in a fast-paced retail environment. If you are a data-driven problem solver with strong programming skills and a passion for working in the retail industry, we encourage you to apply.
Englisch Senior SAP MDG/BizDevOps Consultant Start Date: ASAP Contract Length: 12 months Remote Working: 80% Remote, 20% onsite (Planning or important events every 10 weeks) Location: Berne Pay Rate: 90 - 110 CHF Per Hour Trust in Soda is working with a leading global consultancy to recruit a talented Senior SAP MDG/BizDevOps Consultant. They are looking for a BizDevOps Engineer for the successful S/4 migration with a focus on the development of efficient life cycle processes for the material master with dependency on other data objects such as bills of materials etc. Essential Skills Fluent in German and English. Based near or willing to travel to Berne. Very good knowledge of SAP development for the components SAP MDG-M (ABAP, Fiori, Floorplan Manager etc.). Very good knowledge of the material data model and its application in business processes. Very in-depth experience in dealing with debugging, performance optimization, configuration, and error analysis. Several years of experience in at least one S/4 HANA transformation project (focus on solution design & development of life cycle processes) Several years of experience in the integration of SAP systems with external applications and interfaces (IDOC, web service, API, etc.). Responsibilities Development and implementation of tailor-made SAP solutions with a focus on life cycle processes for master data objects. Design, adaptation and further development of SAP MDG (incl. dependencies to SAP S4/HANA and SAP ECC 6.0). Analysis of the requirements from the specialist departments and development of solutions based on SAP technologies. Creation of technical concepts and specifications. Execution of unit tests and support in the acceptance of SAP solutions. Troubleshooting and performance optimization of existing SAP systems. Advising and supporting the project team and the specialist departments in the implementation of use cases. Ensuring the quality and documentation of the development process. Deutsch Senior SAP MDG/BizDevOps Consultant Startdatum: ASAP Vertragsdauer: 12 Monate Fernarbeit: 80 % Remote, 20 % vor Ort (PI-Planung oder wichtige Ereignisse alle 10 Wochen) Standort: Bern Lohn: 90 - 110 CHF pro Stunde Trust in Soda arbeitet mit einem führenden globalen Beratungsunternehmen zusammen, um einen talentierten Senior SAP MDG/BizDevOps Consultant einzustellen. Sie suchen einen BizDevOps Engineer für die erfolgreiche S/4-Migration mit Schwerpunkt auf der Entwicklung effizienter Lebenszyklusprozesse für den Materialstamm mit Abhängigkeit von anderen Datenobjekten wie Stücklisten usw. Grundlegende Fähigkeiten Sehr gute Deutsch- und Englischkenntnisse runden dein Profil ab (Programm zweisprachig). Sehr gute Kenntnisse in SAP Entwicklung für den Komponenten SAP MDG-M (ABAP, Fiori, Floorplan Manager etc.). Sehr gute Kenntnisse des Datenmodells Material und dessen Anwendung in den Geschäftsprozessen. Sehr fundierte Erfahrung im Umgang mit Debugging, Performance-Optimierung, Konfiguration und Fehleranalyse. Mehrjährige Erfahrung in mind. einem S/4 HANA Transformationsprojekt (Fokus Lösungsdesign & Entwicklung von Lifecycle-Prozessen) Mehrjährige Erfahrung in der Integration von SAP-Systemen mit externen Anwendungen und Schnittstellen (IDOC, Webservice, API etc.). Aufgaben Entwicklung und Implementierung von maßgeschneiderten SAP-Lösungen mit dem Fokus auf Lifecycleprozesse für Stammdatenobjekte. Design, Anpassung und Weiterentwicklung von SAP MDG (inkl. Abhängigkeiten zu SAP S4/HANA und SAP ECC 6.0). Analyse der Anforderungen aus den Fachabteilungen und Entwicklung von Lösungen auf Basis von SAP-Technologien. Erstellung von technischen Konzepten und Spezifikationen. Durchführung von Unit-Tests und Unterstützung bei der Abnahme von SAP-Lösungen. Fehlerbehebung und Performance-Optimierung bestehender SAP-Systeme. Beratung und Unterstützung des Projektteams und der Fachabteilungen bei der Umsetzung von Use Cases. Sicherstellung der Qualität und Dokumentation des Entwicklungsprozesses.
15/01/2025
Project-based
Englisch Senior SAP MDG/BizDevOps Consultant Start Date: ASAP Contract Length: 12 months Remote Working: 80% Remote, 20% onsite (Planning or important events every 10 weeks) Location: Berne Pay Rate: 90 - 110 CHF Per Hour Trust in Soda is working with a leading global consultancy to recruit a talented Senior SAP MDG/BizDevOps Consultant. They are looking for a BizDevOps Engineer for the successful S/4 migration with a focus on the development of efficient life cycle processes for the material master with dependency on other data objects such as bills of materials etc. Essential Skills Fluent in German and English. Based near or willing to travel to Berne. Very good knowledge of SAP development for the components SAP MDG-M (ABAP, Fiori, Floorplan Manager etc.). Very good knowledge of the material data model and its application in business processes. Very in-depth experience in dealing with debugging, performance optimization, configuration, and error analysis. Several years of experience in at least one S/4 HANA transformation project (focus on solution design & development of life cycle processes) Several years of experience in the integration of SAP systems with external applications and interfaces (IDOC, web service, API, etc.). Responsibilities Development and implementation of tailor-made SAP solutions with a focus on life cycle processes for master data objects. Design, adaptation and further development of SAP MDG (incl. dependencies to SAP S4/HANA and SAP ECC 6.0). Analysis of the requirements from the specialist departments and development of solutions based on SAP technologies. Creation of technical concepts and specifications. Execution of unit tests and support in the acceptance of SAP solutions. Troubleshooting and performance optimization of existing SAP systems. Advising and supporting the project team and the specialist departments in the implementation of use cases. Ensuring the quality and documentation of the development process. Deutsch Senior SAP MDG/BizDevOps Consultant Startdatum: ASAP Vertragsdauer: 12 Monate Fernarbeit: 80 % Remote, 20 % vor Ort (PI-Planung oder wichtige Ereignisse alle 10 Wochen) Standort: Bern Lohn: 90 - 110 CHF pro Stunde Trust in Soda arbeitet mit einem führenden globalen Beratungsunternehmen zusammen, um einen talentierten Senior SAP MDG/BizDevOps Consultant einzustellen. Sie suchen einen BizDevOps Engineer für die erfolgreiche S/4-Migration mit Schwerpunkt auf der Entwicklung effizienter Lebenszyklusprozesse für den Materialstamm mit Abhängigkeit von anderen Datenobjekten wie Stücklisten usw. Grundlegende Fähigkeiten Sehr gute Deutsch- und Englischkenntnisse runden dein Profil ab (Programm zweisprachig). Sehr gute Kenntnisse in SAP Entwicklung für den Komponenten SAP MDG-M (ABAP, Fiori, Floorplan Manager etc.). Sehr gute Kenntnisse des Datenmodells Material und dessen Anwendung in den Geschäftsprozessen. Sehr fundierte Erfahrung im Umgang mit Debugging, Performance-Optimierung, Konfiguration und Fehleranalyse. Mehrjährige Erfahrung in mind. einem S/4 HANA Transformationsprojekt (Fokus Lösungsdesign & Entwicklung von Lifecycle-Prozessen) Mehrjährige Erfahrung in der Integration von SAP-Systemen mit externen Anwendungen und Schnittstellen (IDOC, Webservice, API etc.). Aufgaben Entwicklung und Implementierung von maßgeschneiderten SAP-Lösungen mit dem Fokus auf Lifecycleprozesse für Stammdatenobjekte. Design, Anpassung und Weiterentwicklung von SAP MDG (inkl. Abhängigkeiten zu SAP S4/HANA und SAP ECC 6.0). Analyse der Anforderungen aus den Fachabteilungen und Entwicklung von Lösungen auf Basis von SAP-Technologien. Erstellung von technischen Konzepten und Spezifikationen. Durchführung von Unit-Tests und Unterstützung bei der Abnahme von SAP-Lösungen. Fehlerbehebung und Performance-Optimierung bestehender SAP-Systeme. Beratung und Unterstützung des Projektteams und der Fachabteilungen bei der Umsetzung von Use Cases. Sicherstellung der Qualität und Dokumentation des Entwicklungsprozesses.
This is an exciting Director role to lead our go to market approach for cyber security services with a focus on the Insurance sector within Financial Services (FS). A key emphasis of the role will be on originating and leading the delivery of cyber security engagements to clients and contributing to the leadership of our FS cyber security business. Work with collaboratively with the leadership of the FS cyber security business, cyber security capability leads and our alliance partners to deliver the cyber security business plan for Insurance clients. Grow our current footprint to meet market demand and clients' issues whilst exploiting the adjacencies across our current engagements. Build relationships with other parts of the firm (eg cloud, data, technology transformation, technology risk) to bind offerings together. Actively contribute to relationships with our strategic alliance partners to drive collaboration and sales opportunities. Lead and maintain our people capability by managing and developing the technical skills of the team and growing our team. Originate and lead on sales opportunities. Develop relationships internally and externally and build a pipeline of opportunities and/or sell engagements to clients. Lead the delivery of security engagements. Define the people requirements (eg skills, experience, etc.) to strengthen our team of cyber security resources and lead the recruitment of these resources. Reporting to the Lead Cyber Security Partner for FS the Director role involves: Taking accountability for the delivery of FS cyber security engagements and leading multiple engagements on a day to day basis with the assistance of Senior Managers/Managers in the team. Being responsible for expanding our cyber security services in the FS sector. Providing leadership and collaborating with people across the coverage groups on the cyber security services to deliver a clear and unified strategy. Leading FS sales origination/business development initiatives and acting as an integral part of the broader Technology and Cyber Security leadership team. Contributing to the overall FS cyber security strategy by identifying where there are opportunities for growth and developing the strategy to capitalise on cyber security risk opportunities in this sector. Building and managing excellent networks and client relationships (typically at CIO, CRO, COO, CISO or Head of Technology level) across a range of FS organisations. Actively identifying and progressing FS business development opportunities, as well as managing sales activities such as responding to RFPs, bid management, proposal writing and client presentations. Developing internal networks and maintaining excellent relationships with colleagues across the business. Coaching and developing team members as part of our overall performance management process or on specific engagements. Contributing to practice management eg training, knowledge management, thought leadership, etc. Travelling in the UK to regional offices and in particular regularly attending the Canary Wharf offices; and travelling in the UK or internationally supporting client delivery where required. Acting in line with our values at all times. The successful candidate will have: Bachelor degree qualification. MBA or Master degree (Desirable). Experience of working in the Financial Services sector including working with large, global organisations. Experience of working at senior level as a cyber security subject matter expert. Experience and knowledge of working in the Insurance sector. Commercially aware and with industry relationships that will enable achievement of revenue in the region of £1.5+ million per year. Wide industry exposure with a depth of technical security knowledge and experience in Cyber Security. Experience and knowledge of the regulatory environment facing clients in the Financial sector; with a particular focus on technology, cyber security and privacy relevant regulations. Proven experience of successfully leading, managing and delivering cyber security and technology advisory and assurance/managed services to large/medium, multi-national clients. Proven experience of delivering cyber security advice. Excellent written and verbal communication skills; ability to explain technical issues to a non-technical audience, extensive relevant sales experience, negotiation and project management skills.
15/01/2025
Full time
This is an exciting Director role to lead our go to market approach for cyber security services with a focus on the Insurance sector within Financial Services (FS). A key emphasis of the role will be on originating and leading the delivery of cyber security engagements to clients and contributing to the leadership of our FS cyber security business. Work with collaboratively with the leadership of the FS cyber security business, cyber security capability leads and our alliance partners to deliver the cyber security business plan for Insurance clients. Grow our current footprint to meet market demand and clients' issues whilst exploiting the adjacencies across our current engagements. Build relationships with other parts of the firm (eg cloud, data, technology transformation, technology risk) to bind offerings together. Actively contribute to relationships with our strategic alliance partners to drive collaboration and sales opportunities. Lead and maintain our people capability by managing and developing the technical skills of the team and growing our team. Originate and lead on sales opportunities. Develop relationships internally and externally and build a pipeline of opportunities and/or sell engagements to clients. Lead the delivery of security engagements. Define the people requirements (eg skills, experience, etc.) to strengthen our team of cyber security resources and lead the recruitment of these resources. Reporting to the Lead Cyber Security Partner for FS the Director role involves: Taking accountability for the delivery of FS cyber security engagements and leading multiple engagements on a day to day basis with the assistance of Senior Managers/Managers in the team. Being responsible for expanding our cyber security services in the FS sector. Providing leadership and collaborating with people across the coverage groups on the cyber security services to deliver a clear and unified strategy. Leading FS sales origination/business development initiatives and acting as an integral part of the broader Technology and Cyber Security leadership team. Contributing to the overall FS cyber security strategy by identifying where there are opportunities for growth and developing the strategy to capitalise on cyber security risk opportunities in this sector. Building and managing excellent networks and client relationships (typically at CIO, CRO, COO, CISO or Head of Technology level) across a range of FS organisations. Actively identifying and progressing FS business development opportunities, as well as managing sales activities such as responding to RFPs, bid management, proposal writing and client presentations. Developing internal networks and maintaining excellent relationships with colleagues across the business. Coaching and developing team members as part of our overall performance management process or on specific engagements. Contributing to practice management eg training, knowledge management, thought leadership, etc. Travelling in the UK to regional offices and in particular regularly attending the Canary Wharf offices; and travelling in the UK or internationally supporting client delivery where required. Acting in line with our values at all times. The successful candidate will have: Bachelor degree qualification. MBA or Master degree (Desirable). Experience of working in the Financial Services sector including working with large, global organisations. Experience of working at senior level as a cyber security subject matter expert. Experience and knowledge of working in the Insurance sector. Commercially aware and with industry relationships that will enable achievement of revenue in the region of £1.5+ million per year. Wide industry exposure with a depth of technical security knowledge and experience in Cyber Security. Experience and knowledge of the regulatory environment facing clients in the Financial sector; with a particular focus on technology, cyber security and privacy relevant regulations. Proven experience of successfully leading, managing and delivering cyber security and technology advisory and assurance/managed services to large/medium, multi-national clients. Proven experience of delivering cyber security advice. Excellent written and verbal communication skills; ability to explain technical issues to a non-technical audience, extensive relevant sales experience, negotiation and project management skills.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an AI Workflow Automation Manager. This position will focus on RPA workflow automation, hands on low code/no code power automates, and build AI applications for attorneys. Responsibilities: Lead the development and implementation of RPA and workflow automation solutions using low-code/no-code platforms such as Power Automate, UIPath, Zapier, and n8n.io. Collaborate with business stakeholders to identify and prioritize automation opportunities, documenting requirements and designing workflows that align with business objectives. Manage the automation life cycle, from requirements gathering and solution design to testing, deployment, and monitoring, ensuring solutions are effective and aligned with business goals. Explore and integrate emerging technologies, such as vision models and agentic UI control, to enhance and expand the scope of automation capabilities. Develop and maintain documentation for automated workflows, providing clarity on process logic and operational procedures. Establish and monitor key performance indicators to evaluate the impact of automation initiatives, including cost savings, error reduction, and time efficiency. Conduct regular assessments of current processes, identifying areas for improvement and recommending automation solutions to streamline workflows. Ensure that automation implementations meet security and compliance standards, working closely with IT and security teams as needed. Provide hands-on support for automation tools, troubleshooting issues, and ensuring reliable operation of automated workflows. Mentor and train team members on automation best practices, fostering a collaborative and innovation-driven environment. Collaborate with external vendors and partners to evaluate and deploy new automation technologies that support the organization's goals. Promote the value of automation within the organization, conducting workshops and presentations to demonstrate ROI and foster a culture of continuous improvement. Qualifications: Bachelor's degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Certification in automation tools or RPA platforms. Knowledge of emerging technologies in automation, including vision models and agentic UI control. Familiarity with Agile methodologies and experience working in cross-functional teams.
15/01/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an AI Workflow Automation Manager. This position will focus on RPA workflow automation, hands on low code/no code power automates, and build AI applications for attorneys. Responsibilities: Lead the development and implementation of RPA and workflow automation solutions using low-code/no-code platforms such as Power Automate, UIPath, Zapier, and n8n.io. Collaborate with business stakeholders to identify and prioritize automation opportunities, documenting requirements and designing workflows that align with business objectives. Manage the automation life cycle, from requirements gathering and solution design to testing, deployment, and monitoring, ensuring solutions are effective and aligned with business goals. Explore and integrate emerging technologies, such as vision models and agentic UI control, to enhance and expand the scope of automation capabilities. Develop and maintain documentation for automated workflows, providing clarity on process logic and operational procedures. Establish and monitor key performance indicators to evaluate the impact of automation initiatives, including cost savings, error reduction, and time efficiency. Conduct regular assessments of current processes, identifying areas for improvement and recommending automation solutions to streamline workflows. Ensure that automation implementations meet security and compliance standards, working closely with IT and security teams as needed. Provide hands-on support for automation tools, troubleshooting issues, and ensuring reliable operation of automated workflows. Mentor and train team members on automation best practices, fostering a collaborative and innovation-driven environment. Collaborate with external vendors and partners to evaluate and deploy new automation technologies that support the organization's goals. Promote the value of automation within the organization, conducting workshops and presentations to demonstrate ROI and foster a culture of continuous improvement. Qualifications: Bachelor's degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Certification in automation tools or RPA platforms. Knowledge of emerging technologies in automation, including vision models and agentic UI control. Familiarity with Agile methodologies and experience working in cross-functional teams.
Request Technology - Craig Johnson
Oakland, California
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event Management and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
15/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event Management and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
15/01/2025
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
14/01/2025
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Leading UK Logistics & Supply Chain organisation require a Data Governance/Master Data Manager to create and implement a data governance strategy and oversee and improve data management systems within the group. Reporting to the Head of Data & Analytics, this is a newly created position and will play a pivotal role by ensuring key data aligns with organisational goals. Client Details Leading UK Logistics & Supply Chain organisation Description Leading UK Logistics & Supply Chain organisation require a Data Governance/Master Data Manager to create and implement a data governance strategy and oversee and improve data management systems within the group. Reporting to the Head of Data & Analytics, this is a newly created position and will play a pivotal role by ensuring key data aligns with organisational goals, is well-structured to support decision-making, and drives business performance. This role will be key in improving the data literacy and data quality across the business, so a willingness to train others and champion data is vital. You will develop and execute a data management strategy and identify opportunities to leverage data for strategic decision making. You will also support on an ERP migration from an in-house bespoke platform to Dynamics Business Central/F&O working with 3rd party consultancies and internal stakeholders. Key Responsibilities: Create and implement data governance frameworks and policies. Lead a team of data experts, providing mentoring and promoting continuous improvement and knowledge sharing amongst the team. Monitor compliance with data standards, providing guidance and training as required. Identify business owners of key data and establish supporting data quality standards to ensure accurate & complete data. Carry out data audits and apply corrective action to address data quality issues. Collaborate with internal stakeholders to highlight the importance and benefits of clean, high-quality data, while also gathering new data requirements. Promote a culture of data driven decision making, underpinned by clear, robust easy to understand data. Support strategic projects by being the subject Matter Expert for data requests and identify and mitigate risks associated with change. Work with the IT team to ensure end to end technical solutions are robust and quality assured. Remain up to date with trends and new technologies and continually seek to optimise data management processes. Support on ERP migration to Dynamics Business Central/F&O Work with 3rd party consultancies to deliver data transformation and migration Key Skills/Experience: Experience in developing and implemented data governance frameworks Proven experience leading data teams and data projects Excellent understanding of data cleansing techniques Ability to clearly communicate complex data concepts to technical and non-technical stakeholder Will question and challenge Proficiency in analysing complex data issues and creating effective solutions. Comfortable working within a team, cross functionally and able to self-motivate. Experience in data migration projects ERP migration experience. Profile Experience in developing and implemented data governance frameworks Proven experience leading data teams and data projects Excellent understanding of data cleansing techniques Ability to clearly communicate complex data concepts to technical and non-technical stakeholder Will question and challenge Proficiency in analysing complex data issues and creating effective solutions. Comfortable working within a team, cross functionally and able to self-motivate. Experience in data migration projects ERP migration experience. Job Offer Opportunity to lead Data Governance & Master Data Strategy Opportunity to join a rapid growth organisation
14/01/2025
Full time
Leading UK Logistics & Supply Chain organisation require a Data Governance/Master Data Manager to create and implement a data governance strategy and oversee and improve data management systems within the group. Reporting to the Head of Data & Analytics, this is a newly created position and will play a pivotal role by ensuring key data aligns with organisational goals. Client Details Leading UK Logistics & Supply Chain organisation Description Leading UK Logistics & Supply Chain organisation require a Data Governance/Master Data Manager to create and implement a data governance strategy and oversee and improve data management systems within the group. Reporting to the Head of Data & Analytics, this is a newly created position and will play a pivotal role by ensuring key data aligns with organisational goals, is well-structured to support decision-making, and drives business performance. This role will be key in improving the data literacy and data quality across the business, so a willingness to train others and champion data is vital. You will develop and execute a data management strategy and identify opportunities to leverage data for strategic decision making. You will also support on an ERP migration from an in-house bespoke platform to Dynamics Business Central/F&O working with 3rd party consultancies and internal stakeholders. Key Responsibilities: Create and implement data governance frameworks and policies. Lead a team of data experts, providing mentoring and promoting continuous improvement and knowledge sharing amongst the team. Monitor compliance with data standards, providing guidance and training as required. Identify business owners of key data and establish supporting data quality standards to ensure accurate & complete data. Carry out data audits and apply corrective action to address data quality issues. Collaborate with internal stakeholders to highlight the importance and benefits of clean, high-quality data, while also gathering new data requirements. Promote a culture of data driven decision making, underpinned by clear, robust easy to understand data. Support strategic projects by being the subject Matter Expert for data requests and identify and mitigate risks associated with change. Work with the IT team to ensure end to end technical solutions are robust and quality assured. Remain up to date with trends and new technologies and continually seek to optimise data management processes. Support on ERP migration to Dynamics Business Central/F&O Work with 3rd party consultancies to deliver data transformation and migration Key Skills/Experience: Experience in developing and implemented data governance frameworks Proven experience leading data teams and data projects Excellent understanding of data cleansing techniques Ability to clearly communicate complex data concepts to technical and non-technical stakeholder Will question and challenge Proficiency in analysing complex data issues and creating effective solutions. Comfortable working within a team, cross functionally and able to self-motivate. Experience in data migration projects ERP migration experience. Profile Experience in developing and implemented data governance frameworks Proven experience leading data teams and data projects Excellent understanding of data cleansing techniques Ability to clearly communicate complex data concepts to technical and non-technical stakeholder Will question and challenge Proficiency in analysing complex data issues and creating effective solutions. Comfortable working within a team, cross functionally and able to self-motivate. Experience in data migration projects ERP migration experience. Job Offer Opportunity to lead Data Governance & Master Data Strategy Opportunity to join a rapid growth organisation
Portfolio Delivery Manager Permanent Nottinghamshire (Hybrid) £42,000- £52,000+ Benefits An experienced Portfolio Delivery Manager wanted for an excellent opportunity in the Nottinghamshire area. This is a hybrid role with the expectation of 2 days a week in the office. Immediate start, ideally in January/February 2025. Benefits include : Pension scheme with an employer contribution of approx. 29% + 27.5 days Holiday + on site free parking + exclusive employee discounts + much more! This is a fantastic opportunity to join a leading organisation in the environmental restoration sector, where you can make a real impact while developing your career. Key skills and experience include: Proven experience in portfolio management is essential. Ensure portfolio delivery aligns with strategic objectives & supports cross-organizational outcomes. Oversee program & project delivery, including governance and assurance. Lead & advocate for change management to drive adoption of new portfolio practices. Provide timely, insightful program & project updates to senior leadership, stakeholders etc. Manage & prepare reports for the Procurement Programme Board, identifying & escalating risks & issues. Program & project delivery with a focus on governance and assurance. Leading and managing a cross-functional procurement portfolio, ensuring controlled delivery through effective program, project, and portfolio services. Desirable: Prince2, MoR, MSP or equivalent certifications, budget management, APM, and experience with Axelos best practices.
14/01/2025
Full time
Portfolio Delivery Manager Permanent Nottinghamshire (Hybrid) £42,000- £52,000+ Benefits An experienced Portfolio Delivery Manager wanted for an excellent opportunity in the Nottinghamshire area. This is a hybrid role with the expectation of 2 days a week in the office. Immediate start, ideally in January/February 2025. Benefits include : Pension scheme with an employer contribution of approx. 29% + 27.5 days Holiday + on site free parking + exclusive employee discounts + much more! This is a fantastic opportunity to join a leading organisation in the environmental restoration sector, where you can make a real impact while developing your career. Key skills and experience include: Proven experience in portfolio management is essential. Ensure portfolio delivery aligns with strategic objectives & supports cross-organizational outcomes. Oversee program & project delivery, including governance and assurance. Lead & advocate for change management to drive adoption of new portfolio practices. Provide timely, insightful program & project updates to senior leadership, stakeholders etc. Manage & prepare reports for the Procurement Programme Board, identifying & escalating risks & issues. Program & project delivery with a focus on governance and assurance. Leading and managing a cross-functional procurement portfolio, ensuring controlled delivery through effective program, project, and portfolio services. Desirable: Prince2, MoR, MSP or equivalent certifications, budget management, APM, and experience with Axelos best practices.
