Senior Desktop Engineer

Salary: $120k-$140k + bonus

Location: Chicago, IL

Hybrid flexible: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• Collaborative and concerned with the user experience, above just the technology.
• MacOS experience, experience providing support with configuring in JAMF.
• Experience with Intune. Using the tool is not enough, must be able to configure with the tools, and be in the weeds, ex. knows how to set up Intune, or roll out JAMF.
• 7 years of experience across an enterprise sized company (500-1,000's of computers/users)
• 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11
• Experience with using WMI, registry, log files, events, and in-place upgrades

Preferred

• Bachelor's degree
• PowerShell Scripting
• Experience transitioning a company to Intune
• Experience with Microsoft Autopilot

Responsibilities

• Act as technical subject matter expert for all company Workstation technologies and issues, including Windows 10/11, Google Chrome, and Microsoft Edge.
• Act as technical subject matter expert for desktop management related technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal.
• Use Workstation monitoring tools, develop queries and reports, create custom inventory and events, and provide data-driven analysis of the Workstation environment.
• Design, document, support, and troubleshoot the Workstation patching process.
• Troubleshoot difficult problems encountered with the PC environment and work with the internal application support teams to provide comprehensive solutions to these complex problems.