Lead Network Infrastructure Engineer sought by a leading local government organisation during a time of significant transformation. You will lead the implementation of the multi-site corporate network, leading and mentoring a small team of engineers. You will bring experience of managing complex multi-site networks based on IP-VPN and SD-WAN and migrating services to a cloud environment. Candidates will demonstrate the following - Experience of design and implementation of solutions using Cisco Meraki SD-WAN, LAN and WiFi, Palo Alto Firewall, Azure and on premise data centres. Experience of working with voice and comms technologies. Experience of cloud services, especially Azure. Solid understanding of security protocols. Cisco CCNP or similar certification. Ability to articulate technical requirements from business and operational requirements. This is a fantastic opportunity to make a real difference to local services at a time of significant investment and transformation. The role is hybrid with 1-2 days per week in London.
18/09/2024
Full time
Lead Network Infrastructure Engineer sought by a leading local government organisation during a time of significant transformation. You will lead the implementation of the multi-site corporate network, leading and mentoring a small team of engineers. You will bring experience of managing complex multi-site networks based on IP-VPN and SD-WAN and migrating services to a cloud environment. Candidates will demonstrate the following - Experience of design and implementation of solutions using Cisco Meraki SD-WAN, LAN and WiFi, Palo Alto Firewall, Azure and on premise data centres. Experience of working with voice and comms technologies. Experience of cloud services, especially Azure. Solid understanding of security protocols. Cisco CCNP or similar certification. Ability to articulate technical requirements from business and operational requirements. This is a fantastic opportunity to make a real difference to local services at a time of significant investment and transformation. The role is hybrid with 1-2 days per week in London.
Bristow Holland is seeking a skilled IT Desktop Support Engineer to join our dynamic organisation based in Maynooth, Ireland. Reporting to the IT Manager, you will play a key role in supporting core infrastructure, business applications, and end-user services. This position offers the opportunity to work closely with various IT teams, manage a diverse workload, and contribute to both ongoing operations and innovative projects. Key Responsibilities: Operational Management: Provide support for end-user services including Office 365, thin clients, printers, desktop OS, patching, access control, file and data management, voice services, UCaaS, and business applications. Collaboration & Incident Resolution: Partner with IT teams and third-party vendors to implement changes and resolve incidents effectively. Ensure timely and accurate communication throughout the process. Knowledge Management: Create and maintain knowledge base articles, manage asset inventories, and support major incident and problem management processes. Service Improvement: Develop and document processes and procedures, implement approved solutions, and contribute to ongoing service improvement initiatives. Required Skills & Qualifications: Strong proficiency with Office 365 (both web and client versions). Experience in supporting IP telephony systems and remote shared desktop environments. Expertise with Active Directory, Exchange, MDM solutions, and deployment tools. Proven skills in troubleshooting desktop hardware, software, printers, scanners, and network equipment. Operational experience in problem investigation, workarounds, permanent fixes, root cause analysis, and Information Security Incident management. Solid understanding of change management principles, including planning and implementation. Proven ability to manage project-related tasks, capture knowledge for operational teams, and create work packages. Experience with Disaster Recovery/BCP scenarios. ITIL Foundation Certificate in IT Service Management or equivalent knowledge is desirable. Salary is between €40,000 to €50,000 with an excellent benefits package and opportunity to work from home 1/2 days a week.
17/09/2024
Full time
Bristow Holland is seeking a skilled IT Desktop Support Engineer to join our dynamic organisation based in Maynooth, Ireland. Reporting to the IT Manager, you will play a key role in supporting core infrastructure, business applications, and end-user services. This position offers the opportunity to work closely with various IT teams, manage a diverse workload, and contribute to both ongoing operations and innovative projects. Key Responsibilities: Operational Management: Provide support for end-user services including Office 365, thin clients, printers, desktop OS, patching, access control, file and data management, voice services, UCaaS, and business applications. Collaboration & Incident Resolution: Partner with IT teams and third-party vendors to implement changes and resolve incidents effectively. Ensure timely and accurate communication throughout the process. Knowledge Management: Create and maintain knowledge base articles, manage asset inventories, and support major incident and problem management processes. Service Improvement: Develop and document processes and procedures, implement approved solutions, and contribute to ongoing service improvement initiatives. Required Skills & Qualifications: Strong proficiency with Office 365 (both web and client versions). Experience in supporting IP telephony systems and remote shared desktop environments. Expertise with Active Directory, Exchange, MDM solutions, and deployment tools. Proven skills in troubleshooting desktop hardware, software, printers, scanners, and network equipment. Operational experience in problem investigation, workarounds, permanent fixes, root cause analysis, and Information Security Incident management. Solid understanding of change management principles, including planning and implementation. Proven ability to manage project-related tasks, capture knowledge for operational teams, and create work packages. Experience with Disaster Recovery/BCP scenarios. ITIL Foundation Certificate in IT Service Management or equivalent knowledge is desirable. Salary is between €40,000 to €50,000 with an excellent benefits package and opportunity to work from home 1/2 days a week.
Job Title: Infrastructure Engineer Job Description Design and deliver enterprise-grade voice solutions to improve business efficiency and profitability. Develop and automate communication services to enhance productivity. Provide support for Front Office communication systems, including IP phones, Dealerboards, recorded mobile, and voice recording. Act as the primary contact for all communications-related compliance work, ensuring regulated user communications are correctly captured, archived, and sent to the compliance monitoring platform. Ensure start-of-day voice checks are completed or automated to verify the functionality of all communication systems. Support the life cycle of operating systems, including the continuous review and delivery of vendor security patches and bug fixes. Perform system patching and identify areas for process improvement and automation. Identify and remediate obsolescence within your domain. Address common issues at the source. Regularly upgrade and maintain selected services used across the business. Work collaboratively within the team, sharing responsibility for tasks related to both BAU (Business As Usual) and project work. Design and document solutions, delegating maintenance and support responsibilities to other technology teams. Balance BAU and project work, ideally aiming for a 40%/60% split. Uphold the firm's code of conduct and corporate principles. Provide support and assistance to other technology support teams, including BAU support and the handover of new technologies. Conduct knowledge-sharing workshops to ensure skill distribution within the team, minimising business risk due to staff availability. Cisco call manager (CUCM) CISCO voicemail Expressway Jabber BT IP TRADE Redbox voicecorders Mobiles Essential Skills Enterprise-grade voice solution design Communication service development and automation Front Office communication system support Compliance work related to communications Start-of-day voice check procedures Operating system life cycle support System patching and process improvement Obsolescence identification and remediation Common issue resolution Service upgrade and maintenance Team collaboration Solution design and documentation BAU and project work management Adherence to code of conduct and corporate principles Technology support team collaboration Knowledge-sharing and skill distribution Personal Attributes Team player Detail-oriented Strong communicator Proactive problem-solver Reliable Adaptable Working Environment Collaborative team environment focused on both BAU and project work, with opportunities for skill development and process improvement. Job Type This is a permanent position. Work Site Hybrid, 3 days onsite Location London, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
16/09/2024
Full time
Job Title: Infrastructure Engineer Job Description Design and deliver enterprise-grade voice solutions to improve business efficiency and profitability. Develop and automate communication services to enhance productivity. Provide support for Front Office communication systems, including IP phones, Dealerboards, recorded mobile, and voice recording. Act as the primary contact for all communications-related compliance work, ensuring regulated user communications are correctly captured, archived, and sent to the compliance monitoring platform. Ensure start-of-day voice checks are completed or automated to verify the functionality of all communication systems. Support the life cycle of operating systems, including the continuous review and delivery of vendor security patches and bug fixes. Perform system patching and identify areas for process improvement and automation. Identify and remediate obsolescence within your domain. Address common issues at the source. Regularly upgrade and maintain selected services used across the business. Work collaboratively within the team, sharing responsibility for tasks related to both BAU (Business As Usual) and project work. Design and document solutions, delegating maintenance and support responsibilities to other technology teams. Balance BAU and project work, ideally aiming for a 40%/60% split. Uphold the firm's code of conduct and corporate principles. Provide support and assistance to other technology support teams, including BAU support and the handover of new technologies. Conduct knowledge-sharing workshops to ensure skill distribution within the team, minimising business risk due to staff availability. Cisco call manager (CUCM) CISCO voicemail Expressway Jabber BT IP TRADE Redbox voicecorders Mobiles Essential Skills Enterprise-grade voice solution design Communication service development and automation Front Office communication system support Compliance work related to communications Start-of-day voice check procedures Operating system life cycle support System patching and process improvement Obsolescence identification and remediation Common issue resolution Service upgrade and maintenance Team collaboration Solution design and documentation BAU and project work management Adherence to code of conduct and corporate principles Technology support team collaboration Knowledge-sharing and skill distribution Personal Attributes Team player Detail-oriented Strong communicator Proactive problem-solver Reliable Adaptable Working Environment Collaborative team environment focused on both BAU and project work, with opportunities for skill development and process improvement. Job Type This is a permanent position. Work Site Hybrid, 3 days onsite Location London, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Role: Product Support Specialist - Process Valve's Location: Whetstone Duration: Permanent Please note: the successful candidate will have had exposure to the Process Valves industry About the Role Undertake daily duties to include Query Management, IBT's, Requisitions, Orders, Works Orders, Outstanding Orders, Quotes, Unresolved supplier invoice queries, Monitor Shared Outlook Inbox, Monitor Personal Outlook Inbox, help educate the Network on Flow Products. Assist with order book to ensure accuracy of monthly targets, OTIF Monitoring of workloads - plan workload with Team. Supplier interaction/relationship building with core suppliers / Branch Network. Voice ideas and work together with the Branch Support Manager to ensure we are working to best in class. Help change and implement any changes or develop new processes where needed. Help deliver and improve to give the best service and technical support to the Network Assist and participate with any training needed - system and product training. Communicate with the Branch Support Manager any issues/problems. Assist in raising safety Report cards on Intelex Should be adaptable and welcome change and be willing to develop the role and themselves with help from the Branch Support Manager. Must have knowledge within the Process Valves industry For more information and immediate consideration please apply directly to this advert
13/09/2024
Full time
Role: Product Support Specialist - Process Valve's Location: Whetstone Duration: Permanent Please note: the successful candidate will have had exposure to the Process Valves industry About the Role Undertake daily duties to include Query Management, IBT's, Requisitions, Orders, Works Orders, Outstanding Orders, Quotes, Unresolved supplier invoice queries, Monitor Shared Outlook Inbox, Monitor Personal Outlook Inbox, help educate the Network on Flow Products. Assist with order book to ensure accuracy of monthly targets, OTIF Monitoring of workloads - plan workload with Team. Supplier interaction/relationship building with core suppliers / Branch Network. Voice ideas and work together with the Branch Support Manager to ensure we are working to best in class. Help change and implement any changes or develop new processes where needed. Help deliver and improve to give the best service and technical support to the Network Assist and participate with any training needed - system and product training. Communicate with the Branch Support Manager any issues/problems. Assist in raising safety Report cards on Intelex Should be adaptable and welcome change and be willing to develop the role and themselves with help from the Branch Support Manager. Must have knowledge within the Process Valves industry For more information and immediate consideration please apply directly to this advert