*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. Director, Network Reliability Engineering. This Sr. Director will focus on improving network services, operations, reliability, engineering automation, API Driven approach, etc. Responsibilities: Lead the organization into building a network services API driven approach to enable seamless integration of network tools with various other network related services and enable easy consumption of network tools services to other teams Perform automated regular network infrastructure audits to ensure continuous compliance with best practices and industry standards. Lead the development and/or integration of self-service tools for other teams to troubleshoot and resolve network-related issues. Collaborate with other teams to design and implement tools that will help automate end-to-end processes within network infrastructure. Develop automated test suites and maintain clear documentation of solutions developed. Build and lead the sustainability and reliability network engineering function that owns infrastructure availability and performance. Build tools to lead through automation and proactive/predictive alerts by having a strong data analytical tool set to identify areas of improvement Implement comprehensive network service monitoring to ensure uptime and performance, including synthetic, real user, system, application performance, dashboards etc. Define, measure, and meet key Service Level Objectives including availability, performance, incidents and chronic problems Stand up a capacity planning that defines a framework to regularly measure performance and capacity and ensuring that there is no downtime due to capacity. Own end-to-end availability and performance of critical services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions. Build a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives. Qualifications: 15 + years of directly related professional experience College or advanced studies degree and/or a minimum of 12 + years of relevant IT and management experience Proven professional experience with operational and organizational management, leadership of teams, and enterprise-wide technology strategy Possess good interpersonal and collaboration skills with ability to communicate optimally with small and large groups of business partners and senior leadership
18/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. Director, Network Reliability Engineering. This Sr. Director will focus on improving network services, operations, reliability, engineering automation, API Driven approach, etc. Responsibilities: Lead the organization into building a network services API driven approach to enable seamless integration of network tools with various other network related services and enable easy consumption of network tools services to other teams Perform automated regular network infrastructure audits to ensure continuous compliance with best practices and industry standards. Lead the development and/or integration of self-service tools for other teams to troubleshoot and resolve network-related issues. Collaborate with other teams to design and implement tools that will help automate end-to-end processes within network infrastructure. Develop automated test suites and maintain clear documentation of solutions developed. Build and lead the sustainability and reliability network engineering function that owns infrastructure availability and performance. Build tools to lead through automation and proactive/predictive alerts by having a strong data analytical tool set to identify areas of improvement Implement comprehensive network service monitoring to ensure uptime and performance, including synthetic, real user, system, application performance, dashboards etc. Define, measure, and meet key Service Level Objectives including availability, performance, incidents and chronic problems Stand up a capacity planning that defines a framework to regularly measure performance and capacity and ensuring that there is no downtime due to capacity. Own end-to-end availability and performance of critical services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions. Build a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives. Qualifications: 15 + years of directly related professional experience College or advanced studies degree and/or a minimum of 12 + years of relevant IT and management experience Proven professional experience with operational and organizational management, leadership of teams, and enterprise-wide technology strategy Possess good interpersonal and collaboration skills with ability to communicate optimally with small and large groups of business partners and senior leadership
Senior Infrastructure Engineer Based in Guildford (remote working) £55,000 - £60,000 per annum We are looking for a talented Infrastructure Engineer to join our dynamic team, where you will play a crucial role in supporting and managing cutting-edge applications and projects. What you'll be doing: Oversee the end-to-end process for building and maintaining Windows 10/11 images - create and develop best practices and procedures for Windows Provide support for IM&T Infrastructure, including networks, Linux, and Windows systems and applications Maximise network performance by monitoring, troubleshooting network problems and outages, and scheduling upgrades Undertake fault investigations in local and remote environments using multiple information sources Secure network systems by establishing and enforcing policies, defining, and monitoring access Support and administer Firewall and switched network environments in line with IT security policies Collaborate with the team to develop solutions approved by Architecture and deployed into through-life support Research problems and issues, gather information from various sources, and review defects on platforms or assemblies to fully understand and resolve problems Your skills and experiences: Essential Proficient in VMware (vCenter/ESXi, vSAN, NSX, Horizon) Expertise in Windows 10, Windows 11, Horizon Experience with NSX and Dell OS10 Proficiency in working with Dell Servers Understanding of Active Directory, DNS, DHCP, etc Experience in security hardening (CIS) Desirable Familiarity with Aria/vROPs, LibreNMS, etc Experience with HashiCorp tools (Packer, Terraform), PowerShell, Python Working Knowledge of Bamboo/Bitbucket Experience with Confluence/Jira Familiarity with ServiceNow Working Knowledge of Linux (RHEL/AlmaLinux) Containers K8s, Portainer, Docker etc
18/09/2024
Full time
Senior Infrastructure Engineer Based in Guildford (remote working) £55,000 - £60,000 per annum We are looking for a talented Infrastructure Engineer to join our dynamic team, where you will play a crucial role in supporting and managing cutting-edge applications and projects. What you'll be doing: Oversee the end-to-end process for building and maintaining Windows 10/11 images - create and develop best practices and procedures for Windows Provide support for IM&T Infrastructure, including networks, Linux, and Windows systems and applications Maximise network performance by monitoring, troubleshooting network problems and outages, and scheduling upgrades Undertake fault investigations in local and remote environments using multiple information sources Secure network systems by establishing and enforcing policies, defining, and monitoring access Support and administer Firewall and switched network environments in line with IT security policies Collaborate with the team to develop solutions approved by Architecture and deployed into through-life support Research problems and issues, gather information from various sources, and review defects on platforms or assemblies to fully understand and resolve problems Your skills and experiences: Essential Proficient in VMware (vCenter/ESXi, vSAN, NSX, Horizon) Expertise in Windows 10, Windows 11, Horizon Experience with NSX and Dell OS10 Proficiency in working with Dell Servers Understanding of Active Directory, DNS, DHCP, etc Experience in security hardening (CIS) Desirable Familiarity with Aria/vROPs, LibreNMS, etc Experience with HashiCorp tools (Packer, Terraform), PowerShell, Python Working Knowledge of Bamboo/Bitbucket Experience with Confluence/Jira Familiarity with ServiceNow Working Knowledge of Linux (RHEL/AlmaLinux) Containers K8s, Portainer, Docker etc
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
Full time
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Trials and Integration/Proving Engineer required for long term contract assginment based in Stevenage. Overview of department: An exciting opportunity has arisen within Electronic Engineering for an enthusiastic, motivated individual who is looking to broaden their skills within a multiple disciplined team supporting various projects. Reporting to the Integration and Proving Team Lead, as a Proving Engineer, your role will be to plan, prepare, conduct and report on Equipment Level Proving activities. Trials are conducted at various UK facilities. Responsibilities/Skillset/experience required: This role provides a unique opportunity to be involved in multi-million pound international projects, owning and delivering a critical element of the proving process. * You will join a motivated, focussed team, where communication and the ethos to share information is key. * You will be working in a friendly and supportive environment, providing one of the best environments to meet career aspirations and achieve a real feeling of success. * You will join a team that is dedicated to improving the way it works, how it interacts with other functions and directorates with a strong interest in the development of its people. * You will have the opportunity to develop and enhance your skills via a combination of mentoring, formal training and on the job training, with the potential of career progression. * You will have the opportunity to travel to other UK locations to support trials. * You will have the opportunity to engage with stakeholders across the business, building a network and learn about other areas of the business. Skillset/experience required: High performing teams need high performing and competent individuals. To be suitable for this role, Individuals will be able to demonstrate a number of the following attributes: * Ideally an Engineering Degree or equivalent experience. * Someone with a high degree of self-motivation and drive and the ability to work both independently and as part of a team. * Experience of writing trials/technical documentation. * appreciation of electronics technologies. * Appreciation/Experience of Systems Proving Process and associated methodologies. * Good verbal, presentation and written communication skills. * The ability to communicate with a wide range of internal customers, sub-contractors/partners/suppliers at both engineering and management levels. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
Project-based
Trials and Integration/Proving Engineer required for long term contract assginment based in Stevenage. Overview of department: An exciting opportunity has arisen within Electronic Engineering for an enthusiastic, motivated individual who is looking to broaden their skills within a multiple disciplined team supporting various projects. Reporting to the Integration and Proving Team Lead, as a Proving Engineer, your role will be to plan, prepare, conduct and report on Equipment Level Proving activities. Trials are conducted at various UK facilities. Responsibilities/Skillset/experience required: This role provides a unique opportunity to be involved in multi-million pound international projects, owning and delivering a critical element of the proving process. * You will join a motivated, focussed team, where communication and the ethos to share information is key. * You will be working in a friendly and supportive environment, providing one of the best environments to meet career aspirations and achieve a real feeling of success. * You will join a team that is dedicated to improving the way it works, how it interacts with other functions and directorates with a strong interest in the development of its people. * You will have the opportunity to develop and enhance your skills via a combination of mentoring, formal training and on the job training, with the potential of career progression. * You will have the opportunity to travel to other UK locations to support trials. * You will have the opportunity to engage with stakeholders across the business, building a network and learn about other areas of the business. Skillset/experience required: High performing teams need high performing and competent individuals. To be suitable for this role, Individuals will be able to demonstrate a number of the following attributes: * Ideally an Engineering Degree or equivalent experience. * Someone with a high degree of self-motivation and drive and the ability to work both independently and as part of a team. * Experience of writing trials/technical documentation. * appreciation of electronics technologies. * Appreciation/Experience of Systems Proving Process and associated methodologies. * Good verbal, presentation and written communication skills. * The ability to communicate with a wide range of internal customers, sub-contractors/partners/suppliers at both engineering and management levels. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role: Senior EUC Engineer (SCCM) Location: Hybrid working - Travel to Glasgow 2 times a month Salary: Up to £50,000 per annum We are seeking an experienced Senior EUC Engineer with extensive knowledge in SCCM administration to join our dynamic team. This is a fantastic opportunity for a skilled professional with a strong background in end-user computing systems, vulnerabilities, security, patching, and large-scale rollouts. You will have the chance to lead key activities and work on exciting projects that drive innovation within our organisation. Key Responsibilities: SCCM Administration: Oversee and manage the full life cycle of SCCM including deployment, updates, and troubleshooting. End-User Computing Support: Provide expert-level support in maintaining, upgrading, and securing end-user systems. Security & Patching: Ensure all systems are secured and up-to-date with the latest patches. Project Delivery: Lead and contribute to large-scale rollouts, ensuring smooth implementation of new technologies. Team Leadership: Take the lead on key activities and mentor junior engineers. Required Skills & Experience: Proven experience with SCCM administration and management. Designing and deploying images Strong knowledge of Group Policy Management, Active Directory, Office 365, Windows 7/10, and Physical Hardware. Proficiency in Programming/Scripting (eg, PowerShell, VBScript). Experience with Mobile Device Management and Desktop/Application Virtualisation. Solid understanding of TCP/IP, LAN/WAN networking, including DHCP and DNS. Knowledge of vulnerabilities, security protocols, and patch management. Desirable: Located in or around Glasgow/Central Belt - Or happy to travel to Glasgow on a monthly basis Ability to travel to the office 2 times per month (pre-set weeks). - Competitive salary up to £50,000pa. - Hybrid working model, offering flexibility and a great work-life balance. - Opportunities for career development and advancement. If you're an experienced EUC Engineer with SCCM expertise, ready to lead and deliver impactful IT solutions, we'd love to hear from you. Apply today and join our innovative team! Apply Now!
18/09/2024
Full time
Role: Senior EUC Engineer (SCCM) Location: Hybrid working - Travel to Glasgow 2 times a month Salary: Up to £50,000 per annum We are seeking an experienced Senior EUC Engineer with extensive knowledge in SCCM administration to join our dynamic team. This is a fantastic opportunity for a skilled professional with a strong background in end-user computing systems, vulnerabilities, security, patching, and large-scale rollouts. You will have the chance to lead key activities and work on exciting projects that drive innovation within our organisation. Key Responsibilities: SCCM Administration: Oversee and manage the full life cycle of SCCM including deployment, updates, and troubleshooting. End-User Computing Support: Provide expert-level support in maintaining, upgrading, and securing end-user systems. Security & Patching: Ensure all systems are secured and up-to-date with the latest patches. Project Delivery: Lead and contribute to large-scale rollouts, ensuring smooth implementation of new technologies. Team Leadership: Take the lead on key activities and mentor junior engineers. Required Skills & Experience: Proven experience with SCCM administration and management. Designing and deploying images Strong knowledge of Group Policy Management, Active Directory, Office 365, Windows 7/10, and Physical Hardware. Proficiency in Programming/Scripting (eg, PowerShell, VBScript). Experience with Mobile Device Management and Desktop/Application Virtualisation. Solid understanding of TCP/IP, LAN/WAN networking, including DHCP and DNS. Knowledge of vulnerabilities, security protocols, and patch management. Desirable: Located in or around Glasgow/Central Belt - Or happy to travel to Glasgow on a monthly basis Ability to travel to the office 2 times per month (pre-set weeks). - Competitive salary up to £50,000pa. - Hybrid working model, offering flexibility and a great work-life balance. - Opportunities for career development and advancement. If you're an experienced EUC Engineer with SCCM expertise, ready to lead and deliver impactful IT solutions, we'd love to hear from you. Apply today and join our innovative team! Apply Now!
IT Infrastructure Engineer required by a thriving Sports Technology company who have rapidly grown in the last 3 years and continue to expand due to on-going success. They work with key clients, such as UEFA, F1, various Premier League football clubs, the ECB, The EFL, Sky Sports, and many more! This IT Infrastructure Engineer role will see you join the Infrastructure team, and you will be responsible for providing 3rd line all-rounded IT support, covering, Desktop, Servers, and Networking, as well as, hands-on installations, configurations, administration, migrations, updates and troubleshooting of: AWS Cloud/Kubernetes/Terraform Linux Server (Redhat, Ubuntu, CentOS etc) MS Server/Windows OS/Active Directory/GPO Network Routers, Switches, Firewall/PFSense OpenStack/CloudStack Project management of infrastructure upgrades and migrations This is a great opportunity for an IT Infrastructure Engineer to join a vibrant and successful company who are rapidly growing and are a truly inspirational company who have become one of the leaders in their area of Sports Tech, working closely with some of the world's leading sports clubs and associations, who continue to grow from strength to strength. Our client is a data-driven, fun and successful company, and they are offering a base salary of up to £60,000 and flexi working, with 2 - 3 days a week in their Paddington office, depending on the projects, where some weeks are fully remote! To be considered for this IT Infrastructure Engineer role please send your CV to Jennifer Palmer at IT Recruitment Solutions. 3rd Line, Infrastructure Engineer, AWS, Kubernetes, Linux Server, Windows, Active Directory, Network, PFSense, IT Support, Desktop, London, Permanent
18/09/2024
Full time
IT Infrastructure Engineer required by a thriving Sports Technology company who have rapidly grown in the last 3 years and continue to expand due to on-going success. They work with key clients, such as UEFA, F1, various Premier League football clubs, the ECB, The EFL, Sky Sports, and many more! This IT Infrastructure Engineer role will see you join the Infrastructure team, and you will be responsible for providing 3rd line all-rounded IT support, covering, Desktop, Servers, and Networking, as well as, hands-on installations, configurations, administration, migrations, updates and troubleshooting of: AWS Cloud/Kubernetes/Terraform Linux Server (Redhat, Ubuntu, CentOS etc) MS Server/Windows OS/Active Directory/GPO Network Routers, Switches, Firewall/PFSense OpenStack/CloudStack Project management of infrastructure upgrades and migrations This is a great opportunity for an IT Infrastructure Engineer to join a vibrant and successful company who are rapidly growing and are a truly inspirational company who have become one of the leaders in their area of Sports Tech, working closely with some of the world's leading sports clubs and associations, who continue to grow from strength to strength. Our client is a data-driven, fun and successful company, and they are offering a base salary of up to £60,000 and flexi working, with 2 - 3 days a week in their Paddington office, depending on the projects, where some weeks are fully remote! To be considered for this IT Infrastructure Engineer role please send your CV to Jennifer Palmer at IT Recruitment Solutions. 3rd Line, Infrastructure Engineer, AWS, Kubernetes, Linux Server, Windows, Active Directory, Network, PFSense, IT Support, Desktop, London, Permanent
IT Infrastructure Engineer required by a thriving Sports Technology company who have rapidly grown in the last 3 years and continue to expand due to on-going success. They work with key clients, such as UEFA, F1, various Premier League football clubs, the ECB, The EFL, Sky Sports, and many more! This IT Infrastructure Engineer role will see you join the Infrastructure team, and you will be responsible for providing 3rd line all-rounded IT support, covering, Desktop, Servers, and Networking, as well as, hands-on installations, configurations, administration, migrations, updates and troubleshooting of: AWS Cloud/Kubernetes/Terraform Linux Server (Redhat, Ubuntu, CentOS etc) MS Server/Windows OS/Active Directory/GPO Network Routers, Switches, Firewall/PFSense OpenStack/CloudStack Project management of infrastructure upgrades and migrations This is a great opportunity for an IT Infrastructure Engineer to join a vibrant and successful company who are rapidly growing and are a truly inspirational company who have become one of the leaders in their area of Sports Tech, working closely with some of the world's leading sports clubs and associations, who continue to grow from strength to strength. Our client is a data-driven, fun and successful company, and they are offering a base salary of up to £60,000 and flexi working, with 2 - 3 days a week in their Paddington office, depending on the projects, where some weeks are fully remote! To be considered for this IT Infrastructure Engineer role please send your CV to Jennifer Palmer at IT Recruitment Solutions. 3rd Line, Infrastructure Engineer, AWS, Kubernetes, Linux Server, Windows, Active Directory, Network, PFSense, IT Support, Desktop, London, Permanent
18/09/2024
Full time
IT Infrastructure Engineer required by a thriving Sports Technology company who have rapidly grown in the last 3 years and continue to expand due to on-going success. They work with key clients, such as UEFA, F1, various Premier League football clubs, the ECB, The EFL, Sky Sports, and many more! This IT Infrastructure Engineer role will see you join the Infrastructure team, and you will be responsible for providing 3rd line all-rounded IT support, covering, Desktop, Servers, and Networking, as well as, hands-on installations, configurations, administration, migrations, updates and troubleshooting of: AWS Cloud/Kubernetes/Terraform Linux Server (Redhat, Ubuntu, CentOS etc) MS Server/Windows OS/Active Directory/GPO Network Routers, Switches, Firewall/PFSense OpenStack/CloudStack Project management of infrastructure upgrades and migrations This is a great opportunity for an IT Infrastructure Engineer to join a vibrant and successful company who are rapidly growing and are a truly inspirational company who have become one of the leaders in their area of Sports Tech, working closely with some of the world's leading sports clubs and associations, who continue to grow from strength to strength. Our client is a data-driven, fun and successful company, and they are offering a base salary of up to £60,000 and flexi working, with 2 - 3 days a week in their Paddington office, depending on the projects, where some weeks are fully remote! To be considered for this IT Infrastructure Engineer role please send your CV to Jennifer Palmer at IT Recruitment Solutions. 3rd Line, Infrastructure Engineer, AWS, Kubernetes, Linux Server, Windows, Active Directory, Network, PFSense, IT Support, Desktop, London, Permanent
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this 6+ month straight contract role, no 3rd party candidates will be considered* Prestigious Enterprise Company is currently seeking a Cyber Security Infrastructure Engineer and Architect with Azure experience. Candidate will be responsible for the planning, development and implementation of enterprise information security solutions (such as authentication and authorization, public key infrastructure, data loss prevention, and security event information management) to address the current and emerging security needs of the business. This role requires the solution of complex enterprise-scale information security problems. The role will design and develop new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Responsibilities: Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks. Serves as an expert in one or more of platform, application, storage, network, virtualization, cloud and mobile security best practices. Cloud Security: Shared Responsibility model Secure services in the cloud Infrastructure security in the cloud Secure boundaries Authentication & Authorization security services in the Cloud Cloud Native VS Third party security capabilities Container Security Container security life cycle Image scanning Qualifications: Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Preferred Skills: The candidate shall have the experience on developing secure view of architecture and secure design documents for different applications ability to lead the exercise of collecting the required data to produce the deliverables Ability to articulate the requirements in technical and non technical language Ability to defend secure design and support it with real life scenarios Ability to articulate the risk and findings in business language Explain vulnerabilities and threats Threat modelling Recent attacks Application Security Focus Areas Secure Code Development Secure SDLC Secure Agile development Testing Security requirements Writing security stories Web Application Security Owasp 10 SAST and DAST Scan API Security CI/CD pipeline Integrate security tools Security testing
17/09/2024
Project-based
*We are unable to sponsor for this 6+ month straight contract role, no 3rd party candidates will be considered* Prestigious Enterprise Company is currently seeking a Cyber Security Infrastructure Engineer and Architect with Azure experience. Candidate will be responsible for the planning, development and implementation of enterprise information security solutions (such as authentication and authorization, public key infrastructure, data loss prevention, and security event information management) to address the current and emerging security needs of the business. This role requires the solution of complex enterprise-scale information security problems. The role will design and develop new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Responsibilities: Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks. Serves as an expert in one or more of platform, application, storage, network, virtualization, cloud and mobile security best practices. Cloud Security: Shared Responsibility model Secure services in the cloud Infrastructure security in the cloud Secure boundaries Authentication & Authorization security services in the Cloud Cloud Native VS Third party security capabilities Container Security Container security life cycle Image scanning Qualifications: Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Preferred Skills: The candidate shall have the experience on developing secure view of architecture and secure design documents for different applications ability to lead the exercise of collecting the required data to produce the deliverables Ability to articulate the requirements in technical and non technical language Ability to defend secure design and support it with real life scenarios Ability to articulate the risk and findings in business language Explain vulnerabilities and threats Threat modelling Recent attacks Application Security Focus Areas Secure Code Development Secure SDLC Secure Agile development Testing Security requirements Writing security stories Web Application Security Owasp 10 SAST and DAST Scan API Security CI/CD pipeline Integrate security tools Security testing
Long term contract role - remote rate is around $115 c2c CYBERSECURITY ENGINEER/ARCHITECT Must have very clear communication skills Mandatory Technical Skills: Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of IAM controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Additional Technical Skills: Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Desired Skills: Architecture Skills The candidate shall have the experience on developing secure view of architecture and secure design documents for different applications ability to lead the exercise of collecting the required data to produce the deliverables Ability to articulate the requirements in technical and non technical language Ability to defend secure design and support it with real life scenarios Ability to articulate the risk and findings in business language Explain vulnerabilities and threats Threat modelling Recent attacks Application Security Focus Areas Secure Code Development Secure SDLC Secure Agile development Testing Security requirements Writing security stories Web Application Security Owasp 10 SAST and DAST Scan API Security CI/CD pipeline Integrate security tools Security testing Cloud Security Focus Area Shared Responsibility model Secure services in the cloud Infrastructure security in the cloud Secure boundaries Authentication & Authorization security services in the Cloud Cloud Native VS Third party security capabilities Container Security Container security life cycle Image scanning
17/09/2024
Project-based
Long term contract role - remote rate is around $115 c2c CYBERSECURITY ENGINEER/ARCHITECT Must have very clear communication skills Mandatory Technical Skills: Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of IAM controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Additional Technical Skills: Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Desired Skills: Architecture Skills The candidate shall have the experience on developing secure view of architecture and secure design documents for different applications ability to lead the exercise of collecting the required data to produce the deliverables Ability to articulate the requirements in technical and non technical language Ability to defend secure design and support it with real life scenarios Ability to articulate the risk and findings in business language Explain vulnerabilities and threats Threat modelling Recent attacks Application Security Focus Areas Secure Code Development Secure SDLC Secure Agile development Testing Security requirements Writing security stories Web Application Security Owasp 10 SAST and DAST Scan API Security CI/CD pipeline Integrate security tools Security testing Cloud Security Focus Area Shared Responsibility model Secure services in the cloud Infrastructure security in the cloud Secure boundaries Authentication & Authorization security services in the Cloud Cloud Native VS Third party security capabilities Container Security Container security life cycle Image scanning
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
17/09/2024
Full time
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
17/09/2024
Full time
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
17/09/2024
Full time
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
Contract - Cybersecurity Infrastructure Engineer/Architect Rate: Open Location: Remote in the United States *We are unable to provide sponsorship for this role* Qualifications 8+ years of Security Infrastructure focus with an emphasis on the following: Security Design, Infrastructure security, Cloud migration, Citrix cloud, SDWAN security, VPN, GitHub security, MS Power platform, MS co-pilot Experienced in large enterprise environments is a must Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Responsibilities Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks.
17/09/2024
Project-based
Contract - Cybersecurity Infrastructure Engineer/Architect Rate: Open Location: Remote in the United States *We are unable to provide sponsorship for this role* Qualifications 8+ years of Security Infrastructure focus with an emphasis on the following: Security Design, Infrastructure security, Cloud migration, Citrix cloud, SDWAN security, VPN, GitHub security, MS Power platform, MS co-pilot Experienced in large enterprise environments is a must Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Responsibilities Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks.
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Bristow Holland is seeking a skilled IT Desktop Support Engineer to join our dynamic organisation based in Maynooth, Ireland. Reporting to the IT Manager, you will play a key role in supporting core infrastructure, business applications, and end-user services. This position offers the opportunity to work closely with various IT teams, manage a diverse workload, and contribute to both ongoing operations and innovative projects. Key Responsibilities: Operational Management: Provide support for end-user services including Office 365, thin clients, printers, desktop OS, patching, access control, file and data management, voice services, UCaaS, and business applications. Collaboration & Incident Resolution: Partner with IT teams and third-party vendors to implement changes and resolve incidents effectively. Ensure timely and accurate communication throughout the process. Knowledge Management: Create and maintain knowledge base articles, manage asset inventories, and support major incident and problem management processes. Service Improvement: Develop and document processes and procedures, implement approved solutions, and contribute to ongoing service improvement initiatives. Required Skills & Qualifications: Strong proficiency with Office 365 (both web and client versions). Experience in supporting IP telephony systems and remote shared desktop environments. Expertise with Active Directory, Exchange, MDM solutions, and deployment tools. Proven skills in troubleshooting desktop hardware, software, printers, scanners, and network equipment. Operational experience in problem investigation, workarounds, permanent fixes, root cause analysis, and Information Security Incident management. Solid understanding of change management principles, including planning and implementation. Proven ability to manage project-related tasks, capture knowledge for operational teams, and create work packages. Experience with Disaster Recovery/BCP scenarios. ITIL Foundation Certificate in IT Service Management or equivalent knowledge is desirable. Salary is between €40,000 to €50,000 with an excellent benefits package and opportunity to work from home 1/2 days a week.
17/09/2024
Full time
Bristow Holland is seeking a skilled IT Desktop Support Engineer to join our dynamic organisation based in Maynooth, Ireland. Reporting to the IT Manager, you will play a key role in supporting core infrastructure, business applications, and end-user services. This position offers the opportunity to work closely with various IT teams, manage a diverse workload, and contribute to both ongoing operations and innovative projects. Key Responsibilities: Operational Management: Provide support for end-user services including Office 365, thin clients, printers, desktop OS, patching, access control, file and data management, voice services, UCaaS, and business applications. Collaboration & Incident Resolution: Partner with IT teams and third-party vendors to implement changes and resolve incidents effectively. Ensure timely and accurate communication throughout the process. Knowledge Management: Create and maintain knowledge base articles, manage asset inventories, and support major incident and problem management processes. Service Improvement: Develop and document processes and procedures, implement approved solutions, and contribute to ongoing service improvement initiatives. Required Skills & Qualifications: Strong proficiency with Office 365 (both web and client versions). Experience in supporting IP telephony systems and remote shared desktop environments. Expertise with Active Directory, Exchange, MDM solutions, and deployment tools. Proven skills in troubleshooting desktop hardware, software, printers, scanners, and network equipment. Operational experience in problem investigation, workarounds, permanent fixes, root cause analysis, and Information Security Incident management. Solid understanding of change management principles, including planning and implementation. Proven ability to manage project-related tasks, capture knowledge for operational teams, and create work packages. Experience with Disaster Recovery/BCP scenarios. ITIL Foundation Certificate in IT Service Management or equivalent knowledge is desirable. Salary is between €40,000 to €50,000 with an excellent benefits package and opportunity to work from home 1/2 days a week.
Role: Senior EUC Engineer (SCCM) Location: Glasgow/Central Belt (Hybrid - 2 days per month in office) Salary: Up to £50,000 per annum We are seeking an experienced Senior EUC Engineer with extensive knowledge in SCCM administration to join our dynamic team. This is a fantastic opportunity for a skilled professional with a strong background in end-user computing systems, vulnerabilities, security, patching, and large-scale rollouts. You will have the chance to lead key activities and work on exciting projects that drive innovation within our organisation. Key Responsibilities: SCCM Administration: Oversee and manage the full life cycle of SCCM including deployment, updates, and troubleshooting. End-User Computing Support: Provide expert-level support in maintaining, upgrading, and securing end-user systems. Security & Patching: Ensure all systems are secured and up-to-date with the latest patches. Project Delivery: Lead and contribute to large-scale rollouts, ensuring smooth implementation of new technologies. Team Leadership: Take the lead on key activities and mentor junior engineers. Required Skills & Experience: Proven experience with SCCM administration and management. Designing and deploying images Strong knowledge of Group Policy Management, Active Directory, Office 365, Windows 7/10, and Physical Hardware. Proficiency in Programming/Scripting (eg, PowerShell, VBScript). Experience with Mobile Device Management and Desktop/Application Virtualisation. Solid understanding of TCP/IP, LAN/WAN networking, including DHCP and DNS. Knowledge of vulnerabilities, security protocols, and patch management. Desirable: Located in or around Glasgow/Central Belt. Ability to travel to the office 2 times per month (pre-set weeks). - Competitive salary up to £50,000pa. - Hybrid working model, offering flexibility and a great work-life balance. - Opportunities for career development and advancement. If you're an experienced EUC Engineer with SCCM expertise, ready to lead and deliver impactful IT solutions, we'd love to hear from you. Apply today and join our innovative team! Apply Now!
17/09/2024
Full time
Role: Senior EUC Engineer (SCCM) Location: Glasgow/Central Belt (Hybrid - 2 days per month in office) Salary: Up to £50,000 per annum We are seeking an experienced Senior EUC Engineer with extensive knowledge in SCCM administration to join our dynamic team. This is a fantastic opportunity for a skilled professional with a strong background in end-user computing systems, vulnerabilities, security, patching, and large-scale rollouts. You will have the chance to lead key activities and work on exciting projects that drive innovation within our organisation. Key Responsibilities: SCCM Administration: Oversee and manage the full life cycle of SCCM including deployment, updates, and troubleshooting. End-User Computing Support: Provide expert-level support in maintaining, upgrading, and securing end-user systems. Security & Patching: Ensure all systems are secured and up-to-date with the latest patches. Project Delivery: Lead and contribute to large-scale rollouts, ensuring smooth implementation of new technologies. Team Leadership: Take the lead on key activities and mentor junior engineers. Required Skills & Experience: Proven experience with SCCM administration and management. Designing and deploying images Strong knowledge of Group Policy Management, Active Directory, Office 365, Windows 7/10, and Physical Hardware. Proficiency in Programming/Scripting (eg, PowerShell, VBScript). Experience with Mobile Device Management and Desktop/Application Virtualisation. Solid understanding of TCP/IP, LAN/WAN networking, including DHCP and DNS. Knowledge of vulnerabilities, security protocols, and patch management. Desirable: Located in or around Glasgow/Central Belt. Ability to travel to the office 2 times per month (pre-set weeks). - Competitive salary up to £50,000pa. - Hybrid working model, offering flexibility and a great work-life balance. - Opportunities for career development and advancement. If you're an experienced EUC Engineer with SCCM expertise, ready to lead and deliver impactful IT solutions, we'd love to hear from you. Apply today and join our innovative team! Apply Now!
Sanderson Government & Defence
Basingstoke, Hampshire
Infrastructure Architect VMware Specialist - Permanent - SC or DV Location: Basingstoke Type: 5 days on-site Salary: £80,000 - £90,000 + DV Bonus (Once Attained) + Company Performance Bonus + Car Allowance Clearance: Active DV Preferred - otherwise SC. Your role As a VMware Specialist, you will play a crucial role in the creation of an Infrastructure as a Service (IaaS) platform using VMware technologies including vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. You will collaborate with cross-functional teams to architect, deploy, and optimize virtualized environments tailored to meet the specific needs of our clients. Your transferable skills and experience: Design and implement VMware-based IaaS solutions according to client requirements and industry best practices. Configure and optimize VMware vRealize Orchestrator (VRO) workflows for automating provisioning, deployment, and management tasks. Deploy and manage VMware Cloud Director (VCD) instances, including resource pools, organizations, virtual data centers, and networking. Implement and configure NSX-T for software-defined networking and security within the virtualized environment. Collaborate with infrastructure and operations teams to integrate VMware solutions with existing systems and technologies. Provide technical expertise and support during the testing, troubleshooting, and resolution of issues related to VMware infrastructure. Develop and maintain documentation, including architectural diagrams, standard operating procedures, and technical guides. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience designing, implementing, and managing VMware-based virtualization solutions, with a focus on vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. In-depth knowledge of virtualization concepts, VMware vSphere architecture, and related technologies. Hands-on experience with Scripting languages (eg, PowerShell, Python) for automation and customization of VMware environments. Strong understanding of software-defined networking (SDN) principles and experience with NSX-T configuration and management. Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail. Ability to work effectively in a collaborative Agile team environment and communicate technical concepts to non-technical stakeholders. VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) are highly desirable. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP
17/09/2024
Full time
Infrastructure Architect VMware Specialist - Permanent - SC or DV Location: Basingstoke Type: 5 days on-site Salary: £80,000 - £90,000 + DV Bonus (Once Attained) + Company Performance Bonus + Car Allowance Clearance: Active DV Preferred - otherwise SC. Your role As a VMware Specialist, you will play a crucial role in the creation of an Infrastructure as a Service (IaaS) platform using VMware technologies including vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. You will collaborate with cross-functional teams to architect, deploy, and optimize virtualized environments tailored to meet the specific needs of our clients. Your transferable skills and experience: Design and implement VMware-based IaaS solutions according to client requirements and industry best practices. Configure and optimize VMware vRealize Orchestrator (VRO) workflows for automating provisioning, deployment, and management tasks. Deploy and manage VMware Cloud Director (VCD) instances, including resource pools, organizations, virtual data centers, and networking. Implement and configure NSX-T for software-defined networking and security within the virtualized environment. Collaborate with infrastructure and operations teams to integrate VMware solutions with existing systems and technologies. Provide technical expertise and support during the testing, troubleshooting, and resolution of issues related to VMware infrastructure. Develop and maintain documentation, including architectural diagrams, standard operating procedures, and technical guides. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience designing, implementing, and managing VMware-based virtualization solutions, with a focus on vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. In-depth knowledge of virtualization concepts, VMware vSphere architecture, and related technologies. Hands-on experience with Scripting languages (eg, PowerShell, Python) for automation and customization of VMware environments. Strong understanding of software-defined networking (SDN) principles and experience with NSX-T configuration and management. Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail. Ability to work effectively in a collaborative Agile team environment and communicate technical concepts to non-technical stakeholders. VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) are highly desirable. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP
Your new company Join a thriving and expanding IT company that provides cutting-edge solutions to a diverse range of clients across various sectors. As part of the infrastructure team, you'll use your advanced technical skills to solve complex problems and deliver innovative solutions. Your new role You will manage dynamic, single-day projects, including configuring and installing network hardware, setting up new users, delivering MS365 solutions, and overseeing data migrations. You will also serve as a point of escalation for any 3rd line customer service requests. What you'll need to succeed Effective communication skills at all levels within an organisation. Excellent time management skills with the ability to manage competing demands. The ability to influence others, set expectations, and plan and coordinate projects. A strong understanding of network technologies and the fundamentals of networking. Technical expertise in the full stack of Microsoft Technologies (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc.). High-level and low-level solution design and implementation. Experience with Draytek (or similar) Unified Threat Management Systems and Firewalls. Experience with UniFi (or similar) Wireless access points and network Switches. In-depth understanding of network protocols, routing, subnets, and VLANs. What you'll get in return Free parking on-site Generous holiday package, increasing with service Company Pension scheme Company-wide Bonus Schemes Career Path planning & Training Opportunities Staff chill space with dart board, sofa, TV, games & refrigerator Staff social events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/09/2024
Full time
Your new company Join a thriving and expanding IT company that provides cutting-edge solutions to a diverse range of clients across various sectors. As part of the infrastructure team, you'll use your advanced technical skills to solve complex problems and deliver innovative solutions. Your new role You will manage dynamic, single-day projects, including configuring and installing network hardware, setting up new users, delivering MS365 solutions, and overseeing data migrations. You will also serve as a point of escalation for any 3rd line customer service requests. What you'll need to succeed Effective communication skills at all levels within an organisation. Excellent time management skills with the ability to manage competing demands. The ability to influence others, set expectations, and plan and coordinate projects. A strong understanding of network technologies and the fundamentals of networking. Technical expertise in the full stack of Microsoft Technologies (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc.). High-level and low-level solution design and implementation. Experience with Draytek (or similar) Unified Threat Management Systems and Firewalls. Experience with UniFi (or similar) Wireless access points and network Switches. In-depth understanding of network protocols, routing, subnets, and VLANs. What you'll get in return Free parking on-site Generous holiday package, increasing with service Company Pension scheme Company-wide Bonus Schemes Career Path planning & Training Opportunities Staff chill space with dart board, sofa, TV, games & refrigerator Staff social events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Skills: Expertise in providing comprehensive hardware support, covering a range of devices such as laptops, desktops, tablets, docking stations, printers, and Multi-Function Devices (MFDs). Extensive experience in supporting and managing Windows 10/11 operating systems, Virtual Desktops, Active Directory, Anti-virus solutions, SCCM, InTune, and the full suite of Microsoft 365 products. Highly skilled in diagnosing and resolving issues related to corporate networks and IT infrastructure, ensuring minimal downtime and efficient operations. Strong proficiency in supporting a wide range of desktop applications within corporate environments, with a deep understanding of their integration with IT systems and troubleshooting potential conflicts. Familiar with Windows deployment technologies and adept at streamlining the setup and configuration of systems across an organisation. Proven track record in providing high-quality desktop and application support, including offering remote technical assistance to end users, ensuring seamless issue resolution. Exceptional attention to detail, ensuring that all technical tasks are completed to the highest standards and aligned with organisational requirements. Knowledge: Solid understanding of corporate networks and Firewalls, with the ability to recognise their influence on field support activities and ensure proper functionality without requiring direct administration. Experience in assisting employees with varying levels of IT expertise, adapting communication and support approaches to meet diverse needs effectively. Knowledge of asset management practices and processes for handling redundant IT equipment, ensuring smooth transitions and accurate record-keeping. Familiarity with disk encryption software and its implementation within a corporate security framework. Outstanding customer service skills, consistently delivering solutions in a professional and approachable manner, focused on user satisfaction. Capable of managing complex, fast-paced workloads and juggling multiple priorities to ensure timely completion of tasks and projects. Exceptional written and verbal communication abilities, allowing for clear, concise explanations of technical concepts to both technical and non-technical stakeholders. Strong analytical and problem-solving skills, with a focus on proactive troubleshooting and delivering efficient, timely solutions. ITIL V3 Foundation certification (or equivalent) is a valuable asset, demonstrating a solid understanding of IT service management best practices. Proficient in stakeholder management, fostering collaborative relationships to ensure alignment on objectives and the successful delivery of services. Passionate about driving innovation and committed to contributing to the enhancement and modernisation of public services, always seeking opportunities to improve processes and outcomes.
17/09/2024
Full time
Skills: Expertise in providing comprehensive hardware support, covering a range of devices such as laptops, desktops, tablets, docking stations, printers, and Multi-Function Devices (MFDs). Extensive experience in supporting and managing Windows 10/11 operating systems, Virtual Desktops, Active Directory, Anti-virus solutions, SCCM, InTune, and the full suite of Microsoft 365 products. Highly skilled in diagnosing and resolving issues related to corporate networks and IT infrastructure, ensuring minimal downtime and efficient operations. Strong proficiency in supporting a wide range of desktop applications within corporate environments, with a deep understanding of their integration with IT systems and troubleshooting potential conflicts. Familiar with Windows deployment technologies and adept at streamlining the setup and configuration of systems across an organisation. Proven track record in providing high-quality desktop and application support, including offering remote technical assistance to end users, ensuring seamless issue resolution. Exceptional attention to detail, ensuring that all technical tasks are completed to the highest standards and aligned with organisational requirements. Knowledge: Solid understanding of corporate networks and Firewalls, with the ability to recognise their influence on field support activities and ensure proper functionality without requiring direct administration. Experience in assisting employees with varying levels of IT expertise, adapting communication and support approaches to meet diverse needs effectively. Knowledge of asset management practices and processes for handling redundant IT equipment, ensuring smooth transitions and accurate record-keeping. Familiarity with disk encryption software and its implementation within a corporate security framework. Outstanding customer service skills, consistently delivering solutions in a professional and approachable manner, focused on user satisfaction. Capable of managing complex, fast-paced workloads and juggling multiple priorities to ensure timely completion of tasks and projects. Exceptional written and verbal communication abilities, allowing for clear, concise explanations of technical concepts to both technical and non-technical stakeholders. Strong analytical and problem-solving skills, with a focus on proactive troubleshooting and delivering efficient, timely solutions. ITIL V3 Foundation certification (or equivalent) is a valuable asset, demonstrating a solid understanding of IT service management best practices. Proficient in stakeholder management, fostering collaborative relationships to ensure alignment on objectives and the successful delivery of services. Passionate about driving innovation and committed to contributing to the enhancement and modernisation of public services, always seeking opportunities to improve processes and outcomes.