1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
13/09/2024
Project-based
1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
NOC Manager Location: Greater Manchester (Hybrid working) Shift Pattern: Mon-Fri (9-5) Salary: £65k - £70k Role Profile The NOC (Network Operations Center) Manager is responsible for overseeing the daily operations of the NOC team, ensuring the continuous monitoring, maintenance, and management of the organization's IT infrastructure. This role involves leading a team of NOC engineers and technicians, ensuring system uptime, managing incident responses, and optimizing network performance to meet the organization's service level agreements (SLAs). The NOC Manager will also collaborate with other departments to support and enhance the organization's IT services Skills and Experience Experience in a Support Desk/NOC environment Strong People Management skills Strong performance management skills including coaching and building high performing teams Experience in a technical environment. Ideally in IT or Telecommunications company with network/WIFI support A strong technical understanding of network technology such as SD-WAN ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
12/09/2024
Full time
NOC Manager Location: Greater Manchester (Hybrid working) Shift Pattern: Mon-Fri (9-5) Salary: £65k - £70k Role Profile The NOC (Network Operations Center) Manager is responsible for overseeing the daily operations of the NOC team, ensuring the continuous monitoring, maintenance, and management of the organization's IT infrastructure. This role involves leading a team of NOC engineers and technicians, ensuring system uptime, managing incident responses, and optimizing network performance to meet the organization's service level agreements (SLAs). The NOC Manager will also collaborate with other departments to support and enhance the organization's IT services Skills and Experience Experience in a Support Desk/NOC environment Strong People Management skills Strong performance management skills including coaching and building high performing teams Experience in a technical environment. Ideally in IT or Telecommunications company with network/WIFI support A strong technical understanding of network technology such as SD-WAN ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
12/09/2024
Project-based
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
An exciting opportunity has arisen for an AV Technician with Desktop Support skills to join our team, supporting a Global customer account at their head office. This role is perfect for a professional with a proven track record of supporting a diverse user estate, including VIPs, Executives, and Senior Management. The successful candidate will be responsible for managing and planning events, service requests, and planned changes within meeting rooms, boardrooms, and an auditorium. Day to Day of the role: Provide technical support for AV equipment within meeting rooms, boardrooms, and auditoriums. Manage and plan corporate events, ensuring all AV requirements are met to a high standard. Handle service requests and planned changes efficiently and effectively. Build and maintain key relationships with end users, including VIPs, Executives, Senior Management, and their support staff. Take ownership of complex cases, managing them from end to end to ensure resolution. Engage in project work as required, demonstrating flexibility and adaptability. Offer support offsite and outside of regular working hours when necessary. Required Skills & Qualifications: Proven experience as an AV Technician or in a similar role. Desktop Support Excellent track record of providing AV support up to director level. Strong relationship-building skills with the ability to interact with VIPs and senior management. Capability to take ownership of complex cases and manage them to resolution. Flexibility to work offsite and out of hours as needed. Strong organisational skills with the ability to manage multiple tasks simultaneously. To apply for this AV Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
10/09/2024
Project-based
An exciting opportunity has arisen for an AV Technician with Desktop Support skills to join our team, supporting a Global customer account at their head office. This role is perfect for a professional with a proven track record of supporting a diverse user estate, including VIPs, Executives, and Senior Management. The successful candidate will be responsible for managing and planning events, service requests, and planned changes within meeting rooms, boardrooms, and an auditorium. Day to Day of the role: Provide technical support for AV equipment within meeting rooms, boardrooms, and auditoriums. Manage and plan corporate events, ensuring all AV requirements are met to a high standard. Handle service requests and planned changes efficiently and effectively. Build and maintain key relationships with end users, including VIPs, Executives, Senior Management, and their support staff. Take ownership of complex cases, managing them from end to end to ensure resolution. Engage in project work as required, demonstrating flexibility and adaptability. Offer support offsite and outside of regular working hours when necessary. Required Skills & Qualifications: Proven experience as an AV Technician or in a similar role. Desktop Support Excellent track record of providing AV support up to director level. Strong relationship-building skills with the ability to interact with VIPs and senior management. Capability to take ownership of complex cases and manage them to resolution. Flexibility to work offsite and out of hours as needed. Strong organisational skills with the ability to manage multiple tasks simultaneously. To apply for this AV Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Title: AV Technician/Desktop Support Location: Southampton Length : 6 months + Rate : £237 per day (Inside) Experis is working with Fujitsu on a major global account who requires an AV Technician for a 6+ month contract working on site in Southampton. Some project work may be required and some flexibility to work offsite and out of hours. Overall Responsibilities The role itself encompasses as a AV Technician, Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Some project work may be required and some flexibility to work offsite and out of hours. The role itself encompasses as a AV Technician Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Background 2+ years of proven experience working as an AV Technician or Desktop Support Experience in VoIP troubleshooting and support Windows O365 Experience in Video Editing would be advantageous If you meet the above criteria, please apply for the vacancy to be considered and contacted by an Experis Consultant. If you are not contacted within 2 weeks of your application, please consider it unsucessful.
10/09/2024
Project-based
Title: AV Technician/Desktop Support Location: Southampton Length : 6 months + Rate : £237 per day (Inside) Experis is working with Fujitsu on a major global account who requires an AV Technician for a 6+ month contract working on site in Southampton. Some project work may be required and some flexibility to work offsite and out of hours. Overall Responsibilities The role itself encompasses as a AV Technician, Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Some project work may be required and some flexibility to work offsite and out of hours. The role itself encompasses as a AV Technician Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Background 2+ years of proven experience working as an AV Technician or Desktop Support Experience in VoIP troubleshooting and support Windows O365 Experience in Video Editing would be advantageous If you meet the above criteria, please apply for the vacancy to be considered and contacted by an Experis Consultant. If you are not contacted within 2 weeks of your application, please consider it unsucessful.