1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
13/09/2024
Project-based
1st Line Support - Contract Urgent Opportunity for first Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £110 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have. Great 1st line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have. Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
Fruition IT Resources Limited
Gloucester, Gloucestershire
Job Overview: We are seeking a skilled and customer-focused 2nd Line IT Support Engineer to join our dynamic IT support team. The ideal candidate will have a strong technical background, with experience in troubleshooting, diagnosing, and resolving complex IT issues. You will be responsible for providing timely and effective support to end-users, managing escalated issues, and ensuring a high level of service across various IT systems. Key Responsibilities: Provide 2nd line support for hardware, software, and network issues, escalating to 3rd line when necessary. Diagnose and resolve escalated IT incidents related to desktops, Servers, networks, and other IT infrastructure. Manage and support Windows OS environments, Active Directory, Office 365, and other enterprise systems. Configure, maintain, and troubleshoot network devices such as Routers, Switches, and Firewalls. Monitor and maintain IT systems, performing regular health checks and proactive maintenance. Collaborate with 1st line support engineers to ensure seamless issue resolution and knowledge sharing. Document IT issues, solutions, and processes in the ticketing system. Assist in IT projects such as system upgrades, migrations, and new technology implementations. Provide exceptional customer service and ensure timely communication with end-users. Stay up-to-date with the latest industry trends and technologies to continuously improve support services. Skills & Experience: Proven experience in a 2nd line IT support role. Strong troubleshooting skills with Windows operating systems and Microsoft Office suite. Experience with Active Directory, Group Policy, DNS, DHCP, and other core networking services. Familiarity with virtualization technologies (eg, VMware, Hyper-V). Knowledge of network infrastructure including TCP/IP, Routers, Switches, Firewalls, and VPNs. Experience with ticketing systems and remote support tools. Excellent communication skills, both written and verbal. Ability to work under pressure and prioritise tasks effectively. Benefits: Competitive salary and benefits package. Opportunities for career development and progression. Training and certification programs. Friendly and collaborative work environment. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
13/09/2024
Full time
Job Overview: We are seeking a skilled and customer-focused 2nd Line IT Support Engineer to join our dynamic IT support team. The ideal candidate will have a strong technical background, with experience in troubleshooting, diagnosing, and resolving complex IT issues. You will be responsible for providing timely and effective support to end-users, managing escalated issues, and ensuring a high level of service across various IT systems. Key Responsibilities: Provide 2nd line support for hardware, software, and network issues, escalating to 3rd line when necessary. Diagnose and resolve escalated IT incidents related to desktops, Servers, networks, and other IT infrastructure. Manage and support Windows OS environments, Active Directory, Office 365, and other enterprise systems. Configure, maintain, and troubleshoot network devices such as Routers, Switches, and Firewalls. Monitor and maintain IT systems, performing regular health checks and proactive maintenance. Collaborate with 1st line support engineers to ensure seamless issue resolution and knowledge sharing. Document IT issues, solutions, and processes in the ticketing system. Assist in IT projects such as system upgrades, migrations, and new technology implementations. Provide exceptional customer service and ensure timely communication with end-users. Stay up-to-date with the latest industry trends and technologies to continuously improve support services. Skills & Experience: Proven experience in a 2nd line IT support role. Strong troubleshooting skills with Windows operating systems and Microsoft Office suite. Experience with Active Directory, Group Policy, DNS, DHCP, and other core networking services. Familiarity with virtualization technologies (eg, VMware, Hyper-V). Knowledge of network infrastructure including TCP/IP, Routers, Switches, Firewalls, and VPNs. Experience with ticketing systems and remote support tools. Excellent communication skills, both written and verbal. Ability to work under pressure and prioritise tasks effectively. Benefits: Competitive salary and benefits package. Opportunities for career development and progression. Training and certification programs. Friendly and collaborative work environment. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Senior Desktop Engineer Salary: $120k-$140k + bonus Location: Chicago, IL Hybrid flexible: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Experience with Intune. Using the tool is not enough, must be able to configure with the tools, and be in the weeds, ex. knows how to set up Intune, or roll out JAMF. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Preferred Bachelor's degree PowerShell Scripting Experience transitioning a company to Intune Experience with Microsoft Autopilot Responsibilities Act as technical subject matter expert for all company Workstation technologies and issues, including Windows 10/11, Google Chrome, and Microsoft Edge. Act as technical subject matter expert for desktop management related technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal. Use Workstation monitoring tools, develop queries and reports, create custom inventory and events, and provide data-driven analysis of the Workstation environment. Design, document, support, and troubleshoot the Workstation patching process. Troubleshoot difficult problems encountered with the PC environment and work with the internal application support teams to provide comprehensive solutions to these complex problems.
12/09/2024
Full time
Senior Desktop Engineer Salary: $120k-$140k + bonus Location: Chicago, IL Hybrid flexible: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Experience with Intune. Using the tool is not enough, must be able to configure with the tools, and be in the weeds, ex. knows how to set up Intune, or roll out JAMF. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Preferred Bachelor's degree PowerShell Scripting Experience transitioning a company to Intune Experience with Microsoft Autopilot Responsibilities Act as technical subject matter expert for all company Workstation technologies and issues, including Windows 10/11, Google Chrome, and Microsoft Edge. Act as technical subject matter expert for desktop management related technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal. Use Workstation monitoring tools, develop queries and reports, create custom inventory and events, and provide data-driven analysis of the Workstation environment. Design, document, support, and troubleshoot the Workstation patching process. Troubleshoot difficult problems encountered with the PC environment and work with the internal application support teams to provide comprehensive solutions to these complex problems.
Contract Duration: Contract for 3- 6 months, Inside IR35 Location: All 5 days Onsite Number of interviews: 1-2 Client Technical interviews via Ms Teams video Role Urgency/Candidate expected to start the role: Start Date is ASAP Managed Services to our Small, Medium & Enterprise business customer The successful candidate will need to have a good appreciation of all factors with a core understanding in any of the below technologies Microsoft 365 Meraki WiFi Networks, routing & security HP desktops & laptops and other associated vendor MS-900 - Microsoft 365 Fundamentals AZ-900 - Microsoft Azure Fundaments MD-100 or MD-101 - Windows Client Certification of Managing Modern Desktops ITIL® 4 Foundation - IT Service Management Certification In terms of Support, you will be covering an array of: 1st Line support and incident resolution using the tools provided & experience. 2nd Line support & manufacturer engagement. 3rd Party incident management - managing collaborative partners to resolution. You will also be required to escalate major incidents, major outages, problems, skills gaps & 3rd party missed SLAs. Accuracy of data is key when updating the ticketing system and knowledge base. Who you are? The successful candidate will have previous working experience within an IT Support Environment, providing resolution directly to the end user. Experience of service management toolsets used for remote monitoring and management, incident resolution, knowledge management and/or contract & asset management. Competent in networking, across WLAN, WAN, LAN configuration and troubleshooting. Knowledge of Windows Desktop Support and relevant technologies - Directory services, DHCP, DNS. Exceptional interpersonal and customer service skills and a can-do proactive attitude. Previous experience offering support of the core & common components of M365. Knowledge of Azure Active Directory and Office365.
12/09/2024
Project-based
Contract Duration: Contract for 3- 6 months, Inside IR35 Location: All 5 days Onsite Number of interviews: 1-2 Client Technical interviews via Ms Teams video Role Urgency/Candidate expected to start the role: Start Date is ASAP Managed Services to our Small, Medium & Enterprise business customer The successful candidate will need to have a good appreciation of all factors with a core understanding in any of the below technologies Microsoft 365 Meraki WiFi Networks, routing & security HP desktops & laptops and other associated vendor MS-900 - Microsoft 365 Fundamentals AZ-900 - Microsoft Azure Fundaments MD-100 or MD-101 - Windows Client Certification of Managing Modern Desktops ITIL® 4 Foundation - IT Service Management Certification In terms of Support, you will be covering an array of: 1st Line support and incident resolution using the tools provided & experience. 2nd Line support & manufacturer engagement. 3rd Party incident management - managing collaborative partners to resolution. You will also be required to escalate major incidents, major outages, problems, skills gaps & 3rd party missed SLAs. Accuracy of data is key when updating the ticketing system and knowledge base. Who you are? The successful candidate will have previous working experience within an IT Support Environment, providing resolution directly to the end user. Experience of service management toolsets used for remote monitoring and management, incident resolution, knowledge management and/or contract & asset management. Competent in networking, across WLAN, WAN, LAN configuration and troubleshooting. Knowledge of Windows Desktop Support and relevant technologies - Directory services, DHCP, DNS. Exceptional interpersonal and customer service skills and a can-do proactive attitude. Previous experience offering support of the core & common components of M365. Knowledge of Azure Active Directory and Office365.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
IT and Field Support Engineer Southampton, Hampshire Field Support, Installation, Troubleshooting, Support Salary circa £30,000 - £35,000 plus benefits We are seeking an IT Support/Field Support Engineer to join a rapidly growing business within the leisure and tourism attraction industry working with some large well-known brands. My client have been in the industry for the last 20+ years and they provide world class photography solutions and services to visitor attractions across the UK and globe. Clients include footballs stadiums, theme parks, zoos, museums, exhibitions and well as seasonal attractions. This is an IT Support/Field Support Engineer role where you will help with installation and troubleshooting a wide range of IT and hardware along with bespoke software within the leisure industry. The position involves regular travel to various sites across the UK with some international travel in Europe and the USA. An adaptable and flexible approach to travelling and working hours is essential. Main duties: Build, configure, install and support bespoke software and solutions Upgrade and service existing systems Support photography users, both clients and colleagues through various communication channels Additional requirements as may reasonably be expected Required skills: Understanding of network protocols (TCP/IP, DNS, DHCP) Proficiency in various operating systems especially Windows, Linux and MacOS Experience with Routers, Switches, Firewalls and other network devices Installation, configuration of Servers, desktops, laptops Programming knowledge (eg PHP, Python, Powershell, C#, JavaScript) Familiar with Apache and MySQL databases Strong interpersonal and communication skills Ability to prioritize skills Full UK driving licence My client are able to offer an attractive salary with benefits including career progression, onsite parking. If you would like to be considered for this opportunity please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/09/2024
Full time
IT and Field Support Engineer Southampton, Hampshire Field Support, Installation, Troubleshooting, Support Salary circa £30,000 - £35,000 plus benefits We are seeking an IT Support/Field Support Engineer to join a rapidly growing business within the leisure and tourism attraction industry working with some large well-known brands. My client have been in the industry for the last 20+ years and they provide world class photography solutions and services to visitor attractions across the UK and globe. Clients include footballs stadiums, theme parks, zoos, museums, exhibitions and well as seasonal attractions. This is an IT Support/Field Support Engineer role where you will help with installation and troubleshooting a wide range of IT and hardware along with bespoke software within the leisure industry. The position involves regular travel to various sites across the UK with some international travel in Europe and the USA. An adaptable and flexible approach to travelling and working hours is essential. Main duties: Build, configure, install and support bespoke software and solutions Upgrade and service existing systems Support photography users, both clients and colleagues through various communication channels Additional requirements as may reasonably be expected Required skills: Understanding of network protocols (TCP/IP, DNS, DHCP) Proficiency in various operating systems especially Windows, Linux and MacOS Experience with Routers, Switches, Firewalls and other network devices Installation, configuration of Servers, desktops, laptops Programming knowledge (eg PHP, Python, Powershell, C#, JavaScript) Familiar with Apache and MySQL databases Strong interpersonal and communication skills Ability to prioritize skills Full UK driving licence My client are able to offer an attractive salary with benefits including career progression, onsite parking. If you would like to be considered for this opportunity please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
12/09/2024
Project-based
2nd Line Support - Contract Urgent Opportunity for 2 Second Line Engineers in the Dunfermline area. Initially for 6 months, extensions possible depending on workload, inside of IR35. £140 p/d To apply please call or email (see below) Who are we? We provide top quality IT Infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an IT Technician to come on board and hit the ground running providing 2nd Line support for the existing support team. What will you be doing? You will be joining to provide onsite 2nd Line Support to our customers and clients. This role is a customer facing environment and Face to Face engagement with end users via desktop support is a key part of this role You need to have Great 2nd line Support experience within IT Sector. Great organisational skills. Previous experience of having worked with mixed Hardware, Software issues and fixes. Windows tech stack, including/up to 0365. Laptop hardware breakfix & good use of Service Now Ticketing System (or Similar) To identify, troubleshoot and resolve issues. Right to work in UK What it would be nice to have Experience of full PC rebuilds. Previous work on Decommisioning and Packaging of devices Mac skills KEY SKILLS - Windows 10/2nd Line support/0365/ServiceNow
Interquest have a great opportunity for an experienced engineer that ideally holds current "DV clearance". The role will be long term and offer great opportunity for the right candidate. Provides technical expertise for appropriate level distributed systems environments on issues related to Servers, local services, data centers, server configuration, and to ensure that client needs are met. Participates in requirements definition, specification, design, development, and integration of Microsoft Windows systems and on projects to ensure services adhere to client specifications. Tests, integrates, maintains, and addresses escalated problems related to Wintel systems for smaller sized projects, including testing and integrating hardware and software, using appropriate resources. Provide configuration management, inventory management, fault management, and trouble management support on already established Servers and end user devices. Supports maintenance, patching and upgrades of Wintel computer environments. Performs risk and consequence assessment for projects; assists in identifying cost reduction opportunities to safeguard company and client interests. Key Responsibilities - Provide configuration management, inventory management, fault management, and trouble management support on already established Wintel Servers and desktop devices. Supports periodic patching, maintenance and upgrades of Wintel computer environments. Essential Skills - Windows Server 2016/2019, Windows 10 and Active Directory DV clearance as a minimum Organisation skills to balance and prioritise work Communication skills to interact with Management, team members and support staff Skilled in integrating distributed computing hardware and software systems Interpersonal skills to interact with customers, team members, and senior level personnel Ability to work in a team environment that will include providing on call support Willingness to travel - must have full driving licence InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
11/09/2024
Project-based
Interquest have a great opportunity for an experienced engineer that ideally holds current "DV clearance". The role will be long term and offer great opportunity for the right candidate. Provides technical expertise for appropriate level distributed systems environments on issues related to Servers, local services, data centers, server configuration, and to ensure that client needs are met. Participates in requirements definition, specification, design, development, and integration of Microsoft Windows systems and on projects to ensure services adhere to client specifications. Tests, integrates, maintains, and addresses escalated problems related to Wintel systems for smaller sized projects, including testing and integrating hardware and software, using appropriate resources. Provide configuration management, inventory management, fault management, and trouble management support on already established Servers and end user devices. Supports maintenance, patching and upgrades of Wintel computer environments. Performs risk and consequence assessment for projects; assists in identifying cost reduction opportunities to safeguard company and client interests. Key Responsibilities - Provide configuration management, inventory management, fault management, and trouble management support on already established Wintel Servers and desktop devices. Supports periodic patching, maintenance and upgrades of Wintel computer environments. Essential Skills - Windows Server 2016/2019, Windows 10 and Active Directory DV clearance as a minimum Organisation skills to balance and prioritise work Communication skills to interact with Management, team members and support staff Skilled in integrating distributed computing hardware and software systems Interpersonal skills to interact with customers, team members, and senior level personnel Ability to work in a team environment that will include providing on call support Willingness to travel - must have full driving licence InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
DV Cleared Application Packager - 6 months+-£600-700pd Inside IR35- Full time on site (Hampshire) My client are a Global Defence Consultancy who are looking for a DV Cleared Application Integration Engineer/Application Packager. The Engineer will work within the Managed Applications workstream, assessing and selecting appropriate design templates for moving applications onto fixed and deployed platforms, working in collaboration with the team's Customer Design Lead. Required Competencies Advanced application packaging/repackaging knowledge using best of breed toolsets. Ability to Integrate COTS, GOTS and Client Server based applications within Windows and/or Linux based environments. Including advanced application configuration aspects such as creating Custom Actions, creating and tailoring Transforms and associated troubleshooting. Good working knowledge of VMware (inc. using the latest application virtualisation products), familiar with using both historic and current Windows (Desktop and Server) and Linux systems (eg RHEL). Ability to create and troubleshoot these systems including Group Policy, Registry manipulation and setting and managing permissions and auditing. Practical knowledge of Scripting tools (eg PowerShell, VBScript and Python). Technical ability to analyse application media, and identify installation processes and configuration. Experience of working in a secure environment, including secure configuration of application software. Ability to produce high quality technical documentation. Desired Competencies Knowledge of Azure DevOps (inc. pipelines). Comfortable with conveying technical aspects to an audience (eg product demos to the customer). Working knowledge of using the Scaled Agile Framework (SAFe). ArcSightSIEMtoolset, or open to cross-train into ArcSightSIEMtoolset (ESM, SmartConnectors, Logger and ArcMC). DV Cleared Application Integration Engineer/Application Packager - 6 months+-£600-700pd Inside IR35- Full time on site (Hampshire) Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
11/09/2024
Project-based
DV Cleared Application Packager - 6 months+-£600-700pd Inside IR35- Full time on site (Hampshire) My client are a Global Defence Consultancy who are looking for a DV Cleared Application Integration Engineer/Application Packager. The Engineer will work within the Managed Applications workstream, assessing and selecting appropriate design templates for moving applications onto fixed and deployed platforms, working in collaboration with the team's Customer Design Lead. Required Competencies Advanced application packaging/repackaging knowledge using best of breed toolsets. Ability to Integrate COTS, GOTS and Client Server based applications within Windows and/or Linux based environments. Including advanced application configuration aspects such as creating Custom Actions, creating and tailoring Transforms and associated troubleshooting. Good working knowledge of VMware (inc. using the latest application virtualisation products), familiar with using both historic and current Windows (Desktop and Server) and Linux systems (eg RHEL). Ability to create and troubleshoot these systems including Group Policy, Registry manipulation and setting and managing permissions and auditing. Practical knowledge of Scripting tools (eg PowerShell, VBScript and Python). Technical ability to analyse application media, and identify installation processes and configuration. Experience of working in a secure environment, including secure configuration of application software. Ability to produce high quality technical documentation. Desired Competencies Knowledge of Azure DevOps (inc. pipelines). Comfortable with conveying technical aspects to an audience (eg product demos to the customer). Working knowledge of using the Scaled Agile Framework (SAFe). ArcSightSIEMtoolset, or open to cross-train into ArcSightSIEMtoolset (ESM, SmartConnectors, Logger and ArcMC). DV Cleared Application Integration Engineer/Application Packager - 6 months+-£600-700pd Inside IR35- Full time on site (Hampshire) Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
NO SPONSORSHIP Senior Desktop Engineer hybrid 3 days onsite and 2 days remote w/flexibility Dearborn St, Chicago, IL SALARY: $120K - low $140sK PLUS BONUS ($1.2K - $10K) Position can grow into an Architecture or Manager level role, a smart team, and a hiring manager concerned with career pathing. o Collaborative and concerned with the user experience, above just the technology. o MacOS experience, experience providing support with configuring in JAMF. o Someone that has experience using Intune on a daily basis would be of great value. o Experienced writing PowerShell scripts - plus o BA is preferred, but not required. o 7 years of experience across an enterprise sized company (500-1,000's of computers/users) o 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 o Experience with using WMI, registry, log files, events, and in-place upgrades o MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management o Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. o We are in the infancy stages of Code Management o We are Transitioning from group policies to Intune, and want to grow the possibilities. o Sidley is looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed. RMM.
11/09/2024
Full time
NO SPONSORSHIP Senior Desktop Engineer hybrid 3 days onsite and 2 days remote w/flexibility Dearborn St, Chicago, IL SALARY: $120K - low $140sK PLUS BONUS ($1.2K - $10K) Position can grow into an Architecture or Manager level role, a smart team, and a hiring manager concerned with career pathing. o Collaborative and concerned with the user experience, above just the technology. o MacOS experience, experience providing support with configuring in JAMF. o Someone that has experience using Intune on a daily basis would be of great value. o Experienced writing PowerShell scripts - plus o BA is preferred, but not required. o 7 years of experience across an enterprise sized company (500-1,000's of computers/users) o 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 o Experience with using WMI, registry, log files, events, and in-place upgrades o MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management o Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. o We are in the infancy stages of Code Management o We are Transitioning from group policies to Intune, and want to grow the possibilities. o Sidley is looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed. RMM.
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
10/09/2024
Full time
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
10/09/2024
Full time
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
Job Title: SC Cleared - Systems Architect Location: Flexible - Romsey | Gloucester | Woking Annul Salary: £70,0000 - £75,000 Job Type: Permanent We have an exciting opportunity available with one of our sector-leading consultancy clients! As a Systems Architect, you'll join an expanding Corporate Services IT department that supports mission-critical work completed by over 1200 end users across hundreds of Servers. The unique nature of the business areas you and your team will support creates complex and often time-critical demands to deliver effective, reliable, and enduring IT platforms across conventional on-premises systems, cloud computing, and air-gapped systems. Clearances: Due to the nature of this role, eligibility for DV clearance is required. As a result, candidates should be British Citizens and have resided in the U.K. for the last 10 years. Key Experience: In this role, you'll be understanding, maintaining, and developing specific aspects of an enterprise IT environment, encompassing tasks across technical design, implementation, and support. Systems engineering experience at a technical lead or architectural level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat, or similar Ability to design, support, and maintain internal IT environments, platforms, and services at SME level or above. Awareness of Defence or National Security IT standards is preferable; experience within these domains, including environments that operate at multiple classification levels, is advantageous. Key Technologies: Below are some of the key enterprise IT technologies used, and while you do not need to be a specialist in all of these, training and support will be provided as needed: Corporate Microsoft Estate: Includes 1200+ desktops and hundreds of Servers across multiple sites This encompasses 'On-Prem' Microsoft full stack alongside O365, Azure, and AWS offerings. Cloud Platforms: Primarily AWS and Azure, including organisation design (layout), tenancy/account management, security, identity management, service provisioning, and reporting functions. Mobile Device Management: Overseeing 300+ deployed mobile devices, applying best practices and industry standards. Cyber Security and Information Assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations, and ensuring hardened configuration of IT equipment. DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their CI/CD requirements using tools such as GitLab, Jenkins, or SonarQube, among others. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
10/09/2024
Full time
Job Title: SC Cleared - Systems Architect Location: Flexible - Romsey | Gloucester | Woking Annul Salary: £70,0000 - £75,000 Job Type: Permanent We have an exciting opportunity available with one of our sector-leading consultancy clients! As a Systems Architect, you'll join an expanding Corporate Services IT department that supports mission-critical work completed by over 1200 end users across hundreds of Servers. The unique nature of the business areas you and your team will support creates complex and often time-critical demands to deliver effective, reliable, and enduring IT platforms across conventional on-premises systems, cloud computing, and air-gapped systems. Clearances: Due to the nature of this role, eligibility for DV clearance is required. As a result, candidates should be British Citizens and have resided in the U.K. for the last 10 years. Key Experience: In this role, you'll be understanding, maintaining, and developing specific aspects of an enterprise IT environment, encompassing tasks across technical design, implementation, and support. Systems engineering experience at a technical lead or architectural level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat, or similar Ability to design, support, and maintain internal IT environments, platforms, and services at SME level or above. Awareness of Defence or National Security IT standards is preferable; experience within these domains, including environments that operate at multiple classification levels, is advantageous. Key Technologies: Below are some of the key enterprise IT technologies used, and while you do not need to be a specialist in all of these, training and support will be provided as needed: Corporate Microsoft Estate: Includes 1200+ desktops and hundreds of Servers across multiple sites This encompasses 'On-Prem' Microsoft full stack alongside O365, Azure, and AWS offerings. Cloud Platforms: Primarily AWS and Azure, including organisation design (layout), tenancy/account management, security, identity management, service provisioning, and reporting functions. Mobile Device Management: Overseeing 300+ deployed mobile devices, applying best practices and industry standards. Cyber Security and Information Assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations, and ensuring hardened configuration of IT equipment. DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their CI/CD requirements using tools such as GitLab, Jenkins, or SonarQube, among others. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
An exciting opportunity has arisen for an AV Technician with Desktop Support skills to join our team, supporting a Global customer account at their head office. This role is perfect for a professional with a proven track record of supporting a diverse user estate, including VIPs, Executives, and Senior Management. The successful candidate will be responsible for managing and planning events, service requests, and planned changes within meeting rooms, boardrooms, and an auditorium. Day to Day of the role: Provide technical support for AV equipment within meeting rooms, boardrooms, and auditoriums. Manage and plan corporate events, ensuring all AV requirements are met to a high standard. Handle service requests and planned changes efficiently and effectively. Build and maintain key relationships with end users, including VIPs, Executives, Senior Management, and their support staff. Take ownership of complex cases, managing them from end to end to ensure resolution. Engage in project work as required, demonstrating flexibility and adaptability. Offer support offsite and outside of regular working hours when necessary. Required Skills & Qualifications: Proven experience as an AV Technician or in a similar role. Desktop Support Excellent track record of providing AV support up to director level. Strong relationship-building skills with the ability to interact with VIPs and senior management. Capability to take ownership of complex cases and manage them to resolution. Flexibility to work offsite and out of hours as needed. Strong organisational skills with the ability to manage multiple tasks simultaneously. To apply for this AV Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
10/09/2024
Project-based
An exciting opportunity has arisen for an AV Technician with Desktop Support skills to join our team, supporting a Global customer account at their head office. This role is perfect for a professional with a proven track record of supporting a diverse user estate, including VIPs, Executives, and Senior Management. The successful candidate will be responsible for managing and planning events, service requests, and planned changes within meeting rooms, boardrooms, and an auditorium. Day to Day of the role: Provide technical support for AV equipment within meeting rooms, boardrooms, and auditoriums. Manage and plan corporate events, ensuring all AV requirements are met to a high standard. Handle service requests and planned changes efficiently and effectively. Build and maintain key relationships with end users, including VIPs, Executives, Senior Management, and their support staff. Take ownership of complex cases, managing them from end to end to ensure resolution. Engage in project work as required, demonstrating flexibility and adaptability. Offer support offsite and outside of regular working hours when necessary. Required Skills & Qualifications: Proven experience as an AV Technician or in a similar role. Desktop Support Excellent track record of providing AV support up to director level. Strong relationship-building skills with the ability to interact with VIPs and senior management. Capability to take ownership of complex cases and manage them to resolution. Flexibility to work offsite and out of hours as needed. Strong organisational skills with the ability to manage multiple tasks simultaneously. To apply for this AV Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Title: AV Technician/Desktop Support Location: Southampton Length : 6 months + Rate : £237 per day (Inside) Experis is working with Fujitsu on a major global account who requires an AV Technician for a 6+ month contract working on site in Southampton. Some project work may be required and some flexibility to work offsite and out of hours. Overall Responsibilities The role itself encompasses as a AV Technician, Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Some project work may be required and some flexibility to work offsite and out of hours. The role itself encompasses as a AV Technician Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Background 2+ years of proven experience working as an AV Technician or Desktop Support Experience in VoIP troubleshooting and support Windows O365 Experience in Video Editing would be advantageous If you meet the above criteria, please apply for the vacancy to be considered and contacted by an Experis Consultant. If you are not contacted within 2 weeks of your application, please consider it unsucessful.
10/09/2024
Project-based
Title: AV Technician/Desktop Support Location: Southampton Length : 6 months + Rate : £237 per day (Inside) Experis is working with Fujitsu on a major global account who requires an AV Technician for a 6+ month contract working on site in Southampton. Some project work may be required and some flexibility to work offsite and out of hours. Overall Responsibilities The role itself encompasses as a AV Technician, Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Some project work may be required and some flexibility to work offsite and out of hours. The role itself encompasses as a AV Technician Supporting meeting rooms, board room and auditorium. Managing/planning events, service requests and planned changes Proven track record of providing support to user estate all the way up to director level is essential This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. Background 2+ years of proven experience working as an AV Technician or Desktop Support Experience in VoIP troubleshooting and support Windows O365 Experience in Video Editing would be advantageous If you meet the above criteria, please apply for the vacancy to be considered and contacted by an Experis Consultant. If you are not contacted within 2 weeks of your application, please consider it unsucessful.
LA International Computer Consultants Ltd
Oxford, Oxfordshire
Certification Engineer Location: Oxford Inside IR35 6 month contract OVERALL PURPOSE OF THE JOB Airworthiness and Certification activities in support of approval of Changes and in service support thereafter. KPIs Accurate identification of certification requirements and means of compliance proposals for use with the validation and verification/design process (right first time) MAIN RESPONSIBILITIES Provide certification expertise and supporting documentation delivery as an active part of ensuring the final design be fully compliant with requisite certification and airworthiness requirements. Define, progress and facilitate test and analysis in support of compliance verification with relevant parties. Attend design and project meetings to provide the airworthiness and certification inputs and progress reports. Facilitate compliance verification and design approval of completed changes. Review reported failures, malfunction and defects that may effect the airworthiness of the product and determine any necessary action. Maintain technical competency and currency to be fully effective in role. Helping develop competency of other team members as required. KNOWLEDGE AND SKILLS ESSENTIAL Suitably qualified and experienced person to deliver airworthiness and certification deliverables via: Working Knowledge of FAR/JAR/CS 27 and 29 Certification Specifications, Working Knowledge of CAA IR 21J DOA and MAA DAOS process and practices, Sound understanding of Aircraft System and Software Safety Analysis processes, A good aviation background based in the Engineering discipline. A broad engineering knowledge of aircraft airframe, electrical and mechanical systems Good working knowledge and well practiced in compliance findings with certification codes, Equipment qualification processes and related standards, (Civil and/or equivalent Military Requirements) Computer literate in MS Office & Google desktop applications Ability to plan and prioritise workload in a dynamic business environment. Well developed problem solving skills and the ability to assess evidence and develop conclusions based on that evidence in a logical and structured fashion. EDUCATION, QUALIFICATIONS, SPECIAL TRAINING Aeronautical or equivalent Degree, or; Equivalent experience with another professional qualification may be considered, or; Engineering Apprenticeship or equivalent training. PERSONALITY REQUIREMENTS ESSENTIAL Excellent communication skills (written and verbal) and ability to communicate and negotiate internally and externally at all levels. Commercially aware. Team player with the ability to work effectively under pressure on multiple tasks simultaneously. Ability to work in a team environment and being able to fulfil the role required by the team even when that role may vary from project to project. Well developed problem solving skills and the ability to assess evidence and develop conclusions based on that evidence in a logical and structured fashion. A self motivated, reliable individual, with a diligent yet flexible approach, employing high standards and the means to prioritise work for best effect. EXPERIENCE ESSENTIAL Minimum of 5 years industry related experience in aircraft/rotorcraft Design integration experience A proven track record of technical knowledge DESIRABLE Experience of design for rotorcraft is an advantage Experience of system integration for rotorcraft an advantage Military experience an advantage Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
09/09/2024
Project-based
Certification Engineer Location: Oxford Inside IR35 6 month contract OVERALL PURPOSE OF THE JOB Airworthiness and Certification activities in support of approval of Changes and in service support thereafter. KPIs Accurate identification of certification requirements and means of compliance proposals for use with the validation and verification/design process (right first time) MAIN RESPONSIBILITIES Provide certification expertise and supporting documentation delivery as an active part of ensuring the final design be fully compliant with requisite certification and airworthiness requirements. Define, progress and facilitate test and analysis in support of compliance verification with relevant parties. Attend design and project meetings to provide the airworthiness and certification inputs and progress reports. Facilitate compliance verification and design approval of completed changes. Review reported failures, malfunction and defects that may effect the airworthiness of the product and determine any necessary action. Maintain technical competency and currency to be fully effective in role. Helping develop competency of other team members as required. KNOWLEDGE AND SKILLS ESSENTIAL Suitably qualified and experienced person to deliver airworthiness and certification deliverables via: Working Knowledge of FAR/JAR/CS 27 and 29 Certification Specifications, Working Knowledge of CAA IR 21J DOA and MAA DAOS process and practices, Sound understanding of Aircraft System and Software Safety Analysis processes, A good aviation background based in the Engineering discipline. A broad engineering knowledge of aircraft airframe, electrical and mechanical systems Good working knowledge and well practiced in compliance findings with certification codes, Equipment qualification processes and related standards, (Civil and/or equivalent Military Requirements) Computer literate in MS Office & Google desktop applications Ability to plan and prioritise workload in a dynamic business environment. Well developed problem solving skills and the ability to assess evidence and develop conclusions based on that evidence in a logical and structured fashion. EDUCATION, QUALIFICATIONS, SPECIAL TRAINING Aeronautical or equivalent Degree, or; Equivalent experience with another professional qualification may be considered, or; Engineering Apprenticeship or equivalent training. PERSONALITY REQUIREMENTS ESSENTIAL Excellent communication skills (written and verbal) and ability to communicate and negotiate internally and externally at all levels. Commercially aware. Team player with the ability to work effectively under pressure on multiple tasks simultaneously. Ability to work in a team environment and being able to fulfil the role required by the team even when that role may vary from project to project. Well developed problem solving skills and the ability to assess evidence and develop conclusions based on that evidence in a logical and structured fashion. A self motivated, reliable individual, with a diligent yet flexible approach, employing high standards and the means to prioritise work for best effect. EXPERIENCE ESSENTIAL Minimum of 5 years industry related experience in aircraft/rotorcraft Design integration experience A proven track record of technical knowledge DESIRABLE Experience of design for rotorcraft is an advantage Experience of system integration for rotorcraft an advantage Military experience an advantage Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Azure Support Engineer Portishead - Hybrid Up to £45,000 + Benefits I am representing an accredited Microsoft Technology Partner and IT Managed Service Provider who can bring on an excellent Azure Support Engineer to join the growing team. You can expect to be supporting the wide client base with various IT issues. Responsibilities for the Azure Support Engineer: Provide 3rd Line Level support across a range of complex incidents, leading from a technical standpoint Engage with customers through various channels to provide effective service to customer end users Prioritisation and management of allocated tickets, ensuring these are resolved within agreed SLAs Provide in depth technical diagnosis and resolutions of incidents around Azure, 365 and similar Microsoft platforms. Be a point of escalation for technical queries from the 1st and 2nd line teams Skills & Experience Previous experience of providing IT support at 3rd line level Experience of administering and supporting the latest Microsoft Technologies (Azure, 365, Servers) Ability to build, configure and support Windows desktop systems This role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. The role offers ample opportunity to progress your career further with routes into cyber security. If you have strong self-initiative and the ability to thrive in a fast-paced environment, please apply with your CV.
09/09/2024
Full time
Azure Support Engineer Portishead - Hybrid Up to £45,000 + Benefits I am representing an accredited Microsoft Technology Partner and IT Managed Service Provider who can bring on an excellent Azure Support Engineer to join the growing team. You can expect to be supporting the wide client base with various IT issues. Responsibilities for the Azure Support Engineer: Provide 3rd Line Level support across a range of complex incidents, leading from a technical standpoint Engage with customers through various channels to provide effective service to customer end users Prioritisation and management of allocated tickets, ensuring these are resolved within agreed SLAs Provide in depth technical diagnosis and resolutions of incidents around Azure, 365 and similar Microsoft platforms. Be a point of escalation for technical queries from the 1st and 2nd line teams Skills & Experience Previous experience of providing IT support at 3rd line level Experience of administering and supporting the latest Microsoft Technologies (Azure, 365, Servers) Ability to build, configure and support Windows desktop systems This role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. The role offers ample opportunity to progress your career further with routes into cyber security. If you have strong self-initiative and the ability to thrive in a fast-paced environment, please apply with your CV.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to provide sponsorship for this permanent Full time role in Chicago* *Position is bonus eligible* Prestigious Firm is currently seeking a Senior Desktop Engineer with good Intune experience Candidate will provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. There are three levels of helpdesk at Sidley, Service Desk level 1, Deskside level 2 and this team, Level three which consists of complex configurations, set up and troubleshooting. Qualifications: MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus BA is preferred, but not required. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Responsibilities: MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are in the infancy stages of Code Management We are Transitioning from group policies to Intune, and want to grow the possibilities. Looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed.
31/08/2024
Full time
*We are unable to provide sponsorship for this permanent Full time role in Chicago* *Position is bonus eligible* Prestigious Firm is currently seeking a Senior Desktop Engineer with good Intune experience Candidate will provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. There are three levels of helpdesk at Sidley, Service Desk level 1, Deskside level 2 and this team, Level three which consists of complex configurations, set up and troubleshooting. Qualifications: MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus BA is preferred, but not required. 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Responsibilities: MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are in the infancy stages of Code Management We are Transitioning from group policies to Intune, and want to grow the possibilities. Looking to get a remote managing and monitoring (RMM) tool next year, to manage system devices remotely. Any systems suggestions are welcomed.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Senior Desktop Engineer. This engineer will help the team transition to Intune, along with configuring Laptops both Maca & Windows. (they do not set up laptops). This role will be level 3 support and will do configuration/troubleshooting of MacOS and Windows 10 or 11for 500-1,000 users. Qualifications/Responsibilities: Provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. BA is preferred, but not required.Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Using the tool is not enough, they must be able to configure with the tools, and be in the weeds, ex. know how to set up InTune, or roll out JAMF. A candidate with experience transitioning a company to InTune is great, especially with experience in AutoPilot, MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are Transitioning from group policies to Intune, and want to grow the possibilities.
21/08/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Senior Desktop Engineer. This engineer will help the team transition to Intune, along with configuring Laptops both Maca & Windows. (they do not set up laptops). This role will be level 3 support and will do configuration/troubleshooting of MacOS and Windows 10 or 11for 500-1,000 users. Qualifications/Responsibilities: Provide service to the Firm regarding all Desktop matters. This team configures laptops (they do not set up laptops, rather configure). They deploy all updates to the firm, package software, computer management, responsible for all policy and settings for managing devices and more. BA is preferred, but not required.Collaborative and concerned with the user experience, above just the technology. MacOS experience, experience providing support with configuring in JAMF. Someone that has experience using Intune on a daily basis would be of great value. Experienced writing PowerShell scripts - plus 7 years of experience across an enterprise sized company (500-1,000's of computers/users) 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11 Experience with using WMI, registry, log files, events, and in-place upgrades Using the tool is not enough, they must be able to configure with the tools, and be in the weeds, ex. know how to set up InTune, or roll out JAMF. A candidate with experience transitioning a company to InTune is great, especially with experience in AutoPilot, MacOS initiative, we have never managed MAC in the past, so we are putting them on the network and creating a MacOS house, ground floor OS standing up Mac Management Windows 11 is coming next year, which is a project that is kicking off and we are transitioning to Autopilot instead of imaging. We are Transitioning from group policies to Intune, and want to grow the possibilities.