Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
06/09/2024
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Interim Engineering Manager 6 month contact - Outside IR35 - 1 stage interview - Rate DOE South Wales Yolk Recruitment has an opportunity for an experienced Interim Engineering Manager to join a leading FMCG business manufacturing high quality products to high profile customers across the UK. You'll be responsible for leading a large Engineering function, motivating the team and delivering engineering targets and implementing senior management plans and decisions, working closely with other leaders and functions throughout the business. Responsibilities: Manage the engineering department at the site, including supervising a team of 40+engineers and technical staff. Lead change management and CI initiatives Develop and implement capital projects, including equipment installation and upgrades. Ensure that all engineering activities comply with applicable safety, quality, and environmental regulations. Work closely with other departments, including production, quality, and maintenance, to ensure seamless operations. Develop and manage the engineering department budget, including capital expenditures and expenses. Implement and maintain the site's Computerised Maintenance Management System (CMMS). Participate in strategic planning and goal setting for the food production site. Qualifications: Experience in a Senior Managerial role in FMCG Strong knowledge of engineering principles and practices, including preventive maintenance and project management. Experience with Computerised Maintenance Management Systems (CMMS) and data analysis tools. Excellent leadership and communication skills. Ability to work collaboratively with other departments and teams. Familiarity with safety, quality, and environmental regulations. Strong analytical and problem-solving skills. Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now! .Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
06/09/2024
Project-based
Interim Engineering Manager 6 month contact - Outside IR35 - 1 stage interview - Rate DOE South Wales Yolk Recruitment has an opportunity for an experienced Interim Engineering Manager to join a leading FMCG business manufacturing high quality products to high profile customers across the UK. You'll be responsible for leading a large Engineering function, motivating the team and delivering engineering targets and implementing senior management plans and decisions, working closely with other leaders and functions throughout the business. Responsibilities: Manage the engineering department at the site, including supervising a team of 40+engineers and technical staff. Lead change management and CI initiatives Develop and implement capital projects, including equipment installation and upgrades. Ensure that all engineering activities comply with applicable safety, quality, and environmental regulations. Work closely with other departments, including production, quality, and maintenance, to ensure seamless operations. Develop and manage the engineering department budget, including capital expenditures and expenses. Implement and maintain the site's Computerised Maintenance Management System (CMMS). Participate in strategic planning and goal setting for the food production site. Qualifications: Experience in a Senior Managerial role in FMCG Strong knowledge of engineering principles and practices, including preventive maintenance and project management. Experience with Computerised Maintenance Management Systems (CMMS) and data analysis tools. Excellent leadership and communication skills. Ability to work collaboratively with other departments and teams. Familiarity with safety, quality, and environmental regulations. Strong analytical and problem-solving skills. Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now! .Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
MES Engineer My client has a requirement for an experienced MES Engineer to join their project. The ideal candidate will have: Broad technical experience in MES systems. Experience of working in syringe/Vial manufacturing operations or have a demonstrated capacity to learn quickly and adapt to new technology. The ability to adapt quickly to the demands of syringe/Vial filling. MES Technical Expertise Responsible for the development, configuration and testing of Master Batch Records (MBRs) from initial to final design. Responsible for leading MBR development design reviews including liaising with Operations, Process Development and Quality functions. Responsible for drafting, executing and reviewing Application Lifecycle Management test scripts and test sets for testing MBR design. Responsible for the support and ongoing development of the MES system in development of MBRs and improving the MES business process. Responsible for training of Electronic Batch Record (EBR) end-users (Supervisors, Operators, Technical/QA/Support staff). Responsible for the development, review and update of MES Standard Operating Procedures. Responsible for the preparation and management of MBR change requests and associated change request forms (and other documentation) in a timely manner by liaising with customers, System Owner etc. Accountable for adherence to established timelines and metrics for the change control and CAPA process. Responsible for any applicable equipment integration design, configuration and testing to allow MBR interaction with shop floor equipment - OSI PI, Recipe Managers - Siemens, Rockwell, Kepware OPC Server Responsible for resolving interface errors and stock discrepancies between ERP/MES as required. Responsible for providing technical support where required and as directed by Operations leadership Other Responsibilities as deemed necessary by Executive Director Patient Supply or Manufacturing Senior Managers.
06/09/2024
Project-based
MES Engineer My client has a requirement for an experienced MES Engineer to join their project. The ideal candidate will have: Broad technical experience in MES systems. Experience of working in syringe/Vial manufacturing operations or have a demonstrated capacity to learn quickly and adapt to new technology. The ability to adapt quickly to the demands of syringe/Vial filling. MES Technical Expertise Responsible for the development, configuration and testing of Master Batch Records (MBRs) from initial to final design. Responsible for leading MBR development design reviews including liaising with Operations, Process Development and Quality functions. Responsible for drafting, executing and reviewing Application Lifecycle Management test scripts and test sets for testing MBR design. Responsible for the support and ongoing development of the MES system in development of MBRs and improving the MES business process. Responsible for training of Electronic Batch Record (EBR) end-users (Supervisors, Operators, Technical/QA/Support staff). Responsible for the development, review and update of MES Standard Operating Procedures. Responsible for the preparation and management of MBR change requests and associated change request forms (and other documentation) in a timely manner by liaising with customers, System Owner etc. Accountable for adherence to established timelines and metrics for the change control and CAPA process. Responsible for any applicable equipment integration design, configuration and testing to allow MBR interaction with shop floor equipment - OSI PI, Recipe Managers - Siemens, Rockwell, Kepware OPC Server Responsible for resolving interface errors and stock discrepancies between ERP/MES as required. Responsible for providing technical support where required and as directed by Operations leadership Other Responsibilities as deemed necessary by Executive Director Patient Supply or Manufacturing Senior Managers.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
05/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
I'm working with a leading consultancy who are looking for an SAP PI Consultant for a major government project. SAP PI Consultant Start: ASAP - February 2025 Duration: 6 months but could extend Location: Hybrid working - Worthing or Telford depending on nearest location IR35 Status: Mandated PAYE only Required Mandatory Skills: SAP PI/PO SAP NetWeaver Process Integration Optional Skills: SAP Cloud Platform Role Description: Integration development using SAP PI including use of ABAP proxies IDOC's and RFC's. Experience in designing a PI solution based on a functional requirement is essential. Excellent hands on experience working on SOAP and REST APIs. Carry out development in accordance with agreed requirements and development standards. Creation of Unit Test documents and other technical documents. Liaison with the functional and test teams to resolve issues arising from the build and testing. Lead the team and promptly escalate problems, issues and risks as necessary. Completion of work allocated within agreed timescales, and to cost and quality criteria, providing progress reports on assigned work as required. Management and control of problems and change within a given area of responsibility as requested by the Team Manager Playing an active part in process improvement, demonstrating awareness and compliance with all relevant quality processes and procedures, and the completion of all specified quality records. Person Profile/Skills: As a SAP PI/PO Integration senior Consultant, Skill set needed as below. Mandatory Technical Skills: SAP PI/PO 7.3 and SAP ABAP R/3 PI Integration Hands on Development Strong PI development skills using SOAP, REST APIs and OAS. Good knowledge about other adapters eg File, JDBC and IDOC Desirable Technical Skills: PI Interface Design/Configuration ABAP Proxy Development PI Interface development of APIs. User Defined Java Functions Knowledge of SAP TRM, PSCD, CRM, FI and HR models UNIX, Webmethods, Microsoft Office and SAP CTS+ would be useful Business Skills: Good written and verbal communication skills. Team Leadership Problem solving and creative skills. Eagerness to learn new skills and proactive working team members.
05/09/2024
Project-based
I'm working with a leading consultancy who are looking for an SAP PI Consultant for a major government project. SAP PI Consultant Start: ASAP - February 2025 Duration: 6 months but could extend Location: Hybrid working - Worthing or Telford depending on nearest location IR35 Status: Mandated PAYE only Required Mandatory Skills: SAP PI/PO SAP NetWeaver Process Integration Optional Skills: SAP Cloud Platform Role Description: Integration development using SAP PI including use of ABAP proxies IDOC's and RFC's. Experience in designing a PI solution based on a functional requirement is essential. Excellent hands on experience working on SOAP and REST APIs. Carry out development in accordance with agreed requirements and development standards. Creation of Unit Test documents and other technical documents. Liaison with the functional and test teams to resolve issues arising from the build and testing. Lead the team and promptly escalate problems, issues and risks as necessary. Completion of work allocated within agreed timescales, and to cost and quality criteria, providing progress reports on assigned work as required. Management and control of problems and change within a given area of responsibility as requested by the Team Manager Playing an active part in process improvement, demonstrating awareness and compliance with all relevant quality processes and procedures, and the completion of all specified quality records. Person Profile/Skills: As a SAP PI/PO Integration senior Consultant, Skill set needed as below. Mandatory Technical Skills: SAP PI/PO 7.3 and SAP ABAP R/3 PI Integration Hands on Development Strong PI development skills using SOAP, REST APIs and OAS. Good knowledge about other adapters eg File, JDBC and IDOC Desirable Technical Skills: PI Interface Design/Configuration ABAP Proxy Development PI Interface development of APIs. User Defined Java Functions Knowledge of SAP TRM, PSCD, CRM, FI and HR models UNIX, Webmethods, Microsoft Office and SAP CTS+ would be useful Business Skills: Good written and verbal communication skills. Team Leadership Problem solving and creative skills. Eagerness to learn new skills and proactive working team members.
Senior Cloud Workspace Engineer - MS365 - Dutch Speaking One of our global partners is currently seeking a Senior Cloud Workspace Engineer to join the team and play a crucial role in designing and developing modern workplace environments for their clients. In this role, you will be responsible for managing both the Front End and Back End aspects of cloud-based workplace solutions and leading cloud migration projects, including Azure AD, Exchange Online, and SharePoint Online. We are looking for someone with strong expertise in MS365, including Windows 10 and 11, Exchange, SharePoint, OneDrive, Teams, Intune, and Microsoft Endpoint Manager. Experience with Azure Virtual Desktop, Autopilot, and SCCM is essential, as well as proficiency in PowerShell or similar Scripting languages. The ideal candidate will have excellent communication skills, a proactive mindset, and the ability to work collaboratively with clients and colleagues. Fluency in Dutch and English is required. This is a full-time, freelance opportunity with huge long-term prosperity. This is an urgent role with interview slots confirmed with the client, so please apply immediately if this sounds like the next role for you!
05/09/2024
Project-based
Senior Cloud Workspace Engineer - MS365 - Dutch Speaking One of our global partners is currently seeking a Senior Cloud Workspace Engineer to join the team and play a crucial role in designing and developing modern workplace environments for their clients. In this role, you will be responsible for managing both the Front End and Back End aspects of cloud-based workplace solutions and leading cloud migration projects, including Azure AD, Exchange Online, and SharePoint Online. We are looking for someone with strong expertise in MS365, including Windows 10 and 11, Exchange, SharePoint, OneDrive, Teams, Intune, and Microsoft Endpoint Manager. Experience with Azure Virtual Desktop, Autopilot, and SCCM is essential, as well as proficiency in PowerShell or similar Scripting languages. The ideal candidate will have excellent communication skills, a proactive mindset, and the ability to work collaboratively with clients and colleagues. Fluency in Dutch and English is required. This is a full-time, freelance opportunity with huge long-term prosperity. This is an urgent role with interview slots confirmed with the client, so please apply immediately if this sounds like the next role for you!
Senior Systems Software Engineer Initial 12 month freelance contract + extensions Nijmegen, Netherlands (3 days onsite/2 days remote) ASAP start Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 35 countries, over 45.000 employees and a revenue of over $10 billion. Department/Project: PL Car Infotainment is a Product Line within our client's RF Processing. The focus of the R&D organization is on First Class innovation- and Development of (Infotainment) Radio products and (Driver assistance) Radar- and Car2x products for the Automotive market. For our system validation team, we are looking for a software engineer to join our challenging Research & Development team. Your role will be to develop, implement and maintain a software layer that sits between the inhouse test environment on a PC and the hardware communication ports on the PC. Job Summary: . Develop and maintain application software and software driver to control the IC via PC based applications. . Further develop and maintain our in house code base to control the test environment via the above developed driver . Real Time software development (C/C++) . Translation of requirements to module level functionality together with architects . Creation and maintenance of unit tests . Define milestones and work packages together with architects and project managers . Cooperate with Validation team to understand the needs of the required software driver . Preparation and contribution to review procedures . Multi-site working in multicultural teams around the globe Job Qualifications: . Bachelor of Electronic Engineering or Computer Science . 5+ years of experience in software development . Experiences in semiconductor or automotive industry with focus on system level behavior . Experience in: Real Time software, processor architecture know-how, socket programming, callback handling . Experience in: protocol stacks and higher layer communication protocols . Experience with interfaces like I2C, SPI, USB, TCP, PCIe and Ethernet is a must . Advanced C/C++ programming skills (other programming languages are an advantage) . Experience in modern software management processes (SCRUM) . Experience with software debugging tools (like Logical Analyzer, Oscilloscope and Debugger) is desired. . Experience with Microsoft Visual Studio, building and link process, dll creation . Fluent in English Soft skills: . A very good team player with good interpersonal, planning, excellent verbal and written communication skills
05/09/2024
Project-based
Senior Systems Software Engineer Initial 12 month freelance contract + extensions Nijmegen, Netherlands (3 days onsite/2 days remote) ASAP start Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 35 countries, over 45.000 employees and a revenue of over $10 billion. Department/Project: PL Car Infotainment is a Product Line within our client's RF Processing. The focus of the R&D organization is on First Class innovation- and Development of (Infotainment) Radio products and (Driver assistance) Radar- and Car2x products for the Automotive market. For our system validation team, we are looking for a software engineer to join our challenging Research & Development team. Your role will be to develop, implement and maintain a software layer that sits between the inhouse test environment on a PC and the hardware communication ports on the PC. Job Summary: . Develop and maintain application software and software driver to control the IC via PC based applications. . Further develop and maintain our in house code base to control the test environment via the above developed driver . Real Time software development (C/C++) . Translation of requirements to module level functionality together with architects . Creation and maintenance of unit tests . Define milestones and work packages together with architects and project managers . Cooperate with Validation team to understand the needs of the required software driver . Preparation and contribution to review procedures . Multi-site working in multicultural teams around the globe Job Qualifications: . Bachelor of Electronic Engineering or Computer Science . 5+ years of experience in software development . Experiences in semiconductor or automotive industry with focus on system level behavior . Experience in: Real Time software, processor architecture know-how, socket programming, callback handling . Experience in: protocol stacks and higher layer communication protocols . Experience with interfaces like I2C, SPI, USB, TCP, PCIe and Ethernet is a must . Advanced C/C++ programming skills (other programming languages are an advantage) . Experience in modern software management processes (SCRUM) . Experience with software debugging tools (like Logical Analyzer, Oscilloscope and Debugger) is desired. . Experience with Microsoft Visual Studio, building and link process, dll creation . Fluent in English Soft skills: . A very good team player with good interpersonal, planning, excellent verbal and written communication skills
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
04/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
Avatar Producer 6 months Remote £295 - £350 PAYE Join Our Team as a Producer for Style 2 Avatars! Are you a master of organisation, a strategic thinker, and a champion of creativity? We're on the hunt for a dynamic Producer to lead the charge in developing our cutting-edge Style 2 Avatars. If you have a passion for streamlining processes, boosting team efficiency, and bringing ambitious projects to life, we want to hear from you! What You'll Do: Lead the Way: Oversee the entire production life cycle of our Style 2 Avatars, ensuring every project hits the mark on time, within budget, and meets our high-quality standards. Collaborate and Coordinate: Work closely with talented artists, designers, technical partners, and Art Managers to define clear project scopes, goals, and deliverables. Keep Things on Track: Develop detailed project schedules and work plans, monitor progress, and adapt to evolving needs to keep everything running smoothly. Be the Communication Hub: Manage seamless communication and workflow between internal teams and external partners, keeping everyone aligned and moving towards our goals. Solve Problems Like a Pro: Anticipate potential issues and tackle them head-on with creative, effective solutions to keep projects on track. Drive Progress: Lead regular project meetings, facilitate updates, gather feedback, and ensure everyone is on the same page. Showcase Success: Prepare comprehensive reports for senior management and stakeholders, highlighting project status, achievements, and outcomes. What You'll Bring: Educational Background: Bachelor's degree in Project Management or a related field. Experience: At least 5 years in a production role within the gaming or technology sectors, with a track record of successfully managing projects from start to finish. Expertise: Deep understanding of the creative and technical processes in digital avatar production. Leadership Skills: Exceptional organisational and time management abilities, with a talent for building and leading high-performing teams. Communication Prowess: Excellent communication and interpersonal skills, skilled in negotiation and adept at managing diverse stakeholder expectations. Tech-Savvy: Proficiency in project management software and tools, including Google Sheets/Docs. Adaptability: Thrives in a fast-paced, ever-changing environment. Ready to make your mark in the world of digital avatars? Apply now and be a part of something extraordinary!
04/09/2024
Project-based
Avatar Producer 6 months Remote £295 - £350 PAYE Join Our Team as a Producer for Style 2 Avatars! Are you a master of organisation, a strategic thinker, and a champion of creativity? We're on the hunt for a dynamic Producer to lead the charge in developing our cutting-edge Style 2 Avatars. If you have a passion for streamlining processes, boosting team efficiency, and bringing ambitious projects to life, we want to hear from you! What You'll Do: Lead the Way: Oversee the entire production life cycle of our Style 2 Avatars, ensuring every project hits the mark on time, within budget, and meets our high-quality standards. Collaborate and Coordinate: Work closely with talented artists, designers, technical partners, and Art Managers to define clear project scopes, goals, and deliverables. Keep Things on Track: Develop detailed project schedules and work plans, monitor progress, and adapt to evolving needs to keep everything running smoothly. Be the Communication Hub: Manage seamless communication and workflow between internal teams and external partners, keeping everyone aligned and moving towards our goals. Solve Problems Like a Pro: Anticipate potential issues and tackle them head-on with creative, effective solutions to keep projects on track. Drive Progress: Lead regular project meetings, facilitate updates, gather feedback, and ensure everyone is on the same page. Showcase Success: Prepare comprehensive reports for senior management and stakeholders, highlighting project status, achievements, and outcomes. What You'll Bring: Educational Background: Bachelor's degree in Project Management or a related field. Experience: At least 5 years in a production role within the gaming or technology sectors, with a track record of successfully managing projects from start to finish. Expertise: Deep understanding of the creative and technical processes in digital avatar production. Leadership Skills: Exceptional organisational and time management abilities, with a talent for building and leading high-performing teams. Communication Prowess: Excellent communication and interpersonal skills, skilled in negotiation and adept at managing diverse stakeholder expectations. Tech-Savvy: Proficiency in project management software and tools, including Google Sheets/Docs. Adaptability: Thrives in a fast-paced, ever-changing environment. Ready to make your mark in the world of digital avatars? Apply now and be a part of something extraordinary!
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
03/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
03/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
03/09/2024
Full time
Senior ForgeRock Engineer Salary: $140k-$160k + 15% bonus Location: Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *We are unable to provide sponsorship for this role* *This role is not open for C2C, contract, or contract to hire* Qualifications Bachelor's degree in Computer Science, Engineering, or another related field. 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc.). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc.) and systems (Okta, Ping, SiteMinder, or similar). Development experience: Java, JavaScript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
NO SPONSORSHIP Infrastructure Architecture Senior Director - Network SALARY: $220k - $260k plus $40k - $50k bonus McLean, VA - 3 days on site SELLING POINTS: Senior Director of infrastructure architecture and network based services. Core network services routing switching WiFi data center end user connectivity enterprise SDW SD Wan strategy zero trust strategy road map perimeter security operations DNS directory IP management proxies load balancers automation the team they will manage 60 people vendor contracts software licensing component hardware assets. 15 years management End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Your Impact: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
03/09/2024
Full time
NO SPONSORSHIP Infrastructure Architecture Senior Director - Network SALARY: $220k - $260k plus $40k - $50k bonus McLean, VA - 3 days on site SELLING POINTS: Senior Director of infrastructure architecture and network based services. Core network services routing switching WiFi data center end user connectivity enterprise SDW SD Wan strategy zero trust strategy road map perimeter security operations DNS directory IP management proxies load balancers automation the team they will manage 60 people vendor contracts software licensing component hardware assets. 15 years management End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Your Impact: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
Senior VP Operations needed by pharma services provider supporting biopharmaceutical companies from clinical trials to commercialisation. Ideal candidate will have: At least 10 years working as a senior project/Programme Manager in a contract/clinical research organisation within operations A deep understanding of the delivery of Clinical Trials, Expanded Access Programmes (EAP's) and/or Named Patient Programmes (NPP's) and/or Compassionate Use Programmes (CUP's) Extensive experience in leading and managing large, cross-functional teams Experience in managing end-to-end supply chain processes, including procurement, logistics, inventory management, and distribution Deep understanding of clinical trial processes, including planning, execution, and regulatory compliance Experience with enterprise resource planning (ERP) systems, warehouse management systems (WMS), and other relevant technologies A deep understanding of the movement of medicines across international markets and the processes/regulations by which products are transported, imported and supplied Experience with clinical data management and interpretation Experience in developing and managing large clinical budgets Expertise in quality management systems (QMS) and Good Distribution Practices (GDP) to ensure product integrity and safety Strong knowledge of FDA, EMA, and other international regulatory requirements Experience in ensuring compliance with Good Clinical Practice (GCP) and other regulatory guidelines Fantastic opportunity to join this rapidly expanding organisation in a key role offering enrolment into the Exec Team Leadership Equity plan. Full spec' available.
03/09/2024
Full time
Senior VP Operations needed by pharma services provider supporting biopharmaceutical companies from clinical trials to commercialisation. Ideal candidate will have: At least 10 years working as a senior project/Programme Manager in a contract/clinical research organisation within operations A deep understanding of the delivery of Clinical Trials, Expanded Access Programmes (EAP's) and/or Named Patient Programmes (NPP's) and/or Compassionate Use Programmes (CUP's) Extensive experience in leading and managing large, cross-functional teams Experience in managing end-to-end supply chain processes, including procurement, logistics, inventory management, and distribution Deep understanding of clinical trial processes, including planning, execution, and regulatory compliance Experience with enterprise resource planning (ERP) systems, warehouse management systems (WMS), and other relevant technologies A deep understanding of the movement of medicines across international markets and the processes/regulations by which products are transported, imported and supplied Experience with clinical data management and interpretation Experience in developing and managing large clinical budgets Expertise in quality management systems (QMS) and Good Distribution Practices (GDP) to ensure product integrity and safety Strong knowledge of FDA, EMA, and other international regulatory requirements Experience in ensuring compliance with Good Clinical Practice (GCP) and other regulatory guidelines Fantastic opportunity to join this rapidly expanding organisation in a key role offering enrolment into the Exec Team Leadership Equity plan. Full spec' available.
Mobile Application Trainer - Digital Application (Trainer. Software. Rollout. Deployment. Mobile. Application.) £140-£150 per day inside IR35. Remote with extensive travel. Our client is an IT service provider based in Reading requires mobile application trainers to support the roll out of a new digital software in across the South East. This is a contract role and project duration is expected to be up to 12 months. The client is rolling out a new application across multiple sites in the South East. You will work closely with our customers and key stakeholders during the rollout process and ensure that the customer experience is positive. We are looking for proactive, diverse people that can connect with our customers for this role. You will be helping to manage change and plan for the future in line with the client's digital project goals and priorities. This role would be perfect for recent graduates or for candidates who have great interpersonal skills with relevant experience who are looking for a new challenge. Key responsibilities: To be the on the ground' face for the rollout of the software and be the key contact for senior rollout team members. Be the first point of contact for queries from services and triage as appropriate. Have a detailed technical understanding of the software being implemented and its design. Train and coach new and existing staff on the new software to ensure they are proficient in using the software. To download the software onto all devices used at each site. Liaise with the IT Team and Implementation Managers to resolve local technical issues. Be onsite at a service for between 3 and 5 days during the working week across the South East to support services with implementation. You must be available to work some out of hours work to support the client's 24-hour services. Travel to each required site. A driving licence is essential. About you: You must be tech savvy and/or have a technical background. Have excellent interpersonal and communications skills, be approachable, friendly and patient. Have the ability to talk and present confidently to a range of audiences including large groups. Have excellent relationship management and organisation skills. Be self-directed, ability to prioritise and work independently. You are able to train people in how to use a piece of software and preferably have previous experience of this. Good time management are flexible to travel as required. Experience required: A good technical knowledge of mobile applications and software. Proficient in MS Office applications (Excel, Visio etc.). Experience of large-scale digital project implementation would be preferable. Previous experience of working in a similar role with a digital application is desirable. Familiarity with project management best practices. Qualifications required: A full UK driving licence is essential. A relevant qualification to degree level or equivalent professional qualification. Able to pass a DBS check. For further information, please apply with your CV.
03/09/2024
Project-based
Mobile Application Trainer - Digital Application (Trainer. Software. Rollout. Deployment. Mobile. Application.) £140-£150 per day inside IR35. Remote with extensive travel. Our client is an IT service provider based in Reading requires mobile application trainers to support the roll out of a new digital software in across the South East. This is a contract role and project duration is expected to be up to 12 months. The client is rolling out a new application across multiple sites in the South East. You will work closely with our customers and key stakeholders during the rollout process and ensure that the customer experience is positive. We are looking for proactive, diverse people that can connect with our customers for this role. You will be helping to manage change and plan for the future in line with the client's digital project goals and priorities. This role would be perfect for recent graduates or for candidates who have great interpersonal skills with relevant experience who are looking for a new challenge. Key responsibilities: To be the on the ground' face for the rollout of the software and be the key contact for senior rollout team members. Be the first point of contact for queries from services and triage as appropriate. Have a detailed technical understanding of the software being implemented and its design. Train and coach new and existing staff on the new software to ensure they are proficient in using the software. To download the software onto all devices used at each site. Liaise with the IT Team and Implementation Managers to resolve local technical issues. Be onsite at a service for between 3 and 5 days during the working week across the South East to support services with implementation. You must be available to work some out of hours work to support the client's 24-hour services. Travel to each required site. A driving licence is essential. About you: You must be tech savvy and/or have a technical background. Have excellent interpersonal and communications skills, be approachable, friendly and patient. Have the ability to talk and present confidently to a range of audiences including large groups. Have excellent relationship management and organisation skills. Be self-directed, ability to prioritise and work independently. You are able to train people in how to use a piece of software and preferably have previous experience of this. Good time management are flexible to travel as required. Experience required: A good technical knowledge of mobile applications and software. Proficient in MS Office applications (Excel, Visio etc.). Experience of large-scale digital project implementation would be preferable. Previous experience of working in a similar role with a digital application is desirable. Familiarity with project management best practices. Qualifications required: A full UK driving licence is essential. A relevant qualification to degree level or equivalent professional qualification. Able to pass a DBS check. For further information, please apply with your CV.
Mobile Application Trainer - Digital Application (Trainer. Software. Rollout. Deployment. Mobile. Application.) £140-£150 per day inside IR35. Remote with extensive travel. Our client is an IT service provider based in Bristol requires mobile application trainers to support the roll out of a new digital software in across the South West. This is a contract role and project duration is expected to be up to 12 months. The client is rolling out a new application across multiple sites in the South West. You will work closely with our customers and key stakeholders during the rollout process and ensure that the customer experience is positive. We are looking for proactive, diverse people that can connect with our customers for this role. You will be helping to manage change and plan for the future in line with the client's digital project goals and priorities. This role would be perfect for recent graduates or for candidates who have great interpersonal skills with relevant experience who are looking for a new challenge. Key responsibilities: To be the on the ground' face for the rollout of the software and be the key contact for senior rollout team members. Be the first point of contact for queries from services and triage as appropriate. Have a detailed technical understanding of the software being implemented and its design. Train and coach new and existing staff on the new software to ensure they are proficient in using the software. To download the software onto all devices used at each site. Liaise with the IT Team and Implementation Managers to resolve local technical issues. Be onsite at a service for between 3 and 5 days during the working week across the South West to support services with implementation. You must be available to work some out of hours work to support the client's 24-hour services. Travel to each required site. A driving licence is essential. About you: You must be tech savvy and/or have a technical background. Have excellent interpersonal and communications skills, be approachable, friendly and patient. Have the ability to talk and present confidently to a range of audiences including large groups. Have excellent relationship management and organisation skills. Be self-directed, ability to prioritise and work independently. You are able to train people in how to use a piece of software and preferably have previous experience of this. Good time management are flexible to travel as required. Experience required: A good technical knowledge of mobile applications and software. Proficient in MS Office applications (Excel, Visio etc.). Experience of large-scale digital project implementation would be preferable. Previous experience of working in a similar role with a digital application is desirable. Familiarity with project management best practices. Qualifications required: A full UK driving licence is essential. A relevant qualification to degree level or equivalent professional qualification. Able to pass a DBS check. For further information, please apply with your CV.
03/09/2024
Project-based
Mobile Application Trainer - Digital Application (Trainer. Software. Rollout. Deployment. Mobile. Application.) £140-£150 per day inside IR35. Remote with extensive travel. Our client is an IT service provider based in Bristol requires mobile application trainers to support the roll out of a new digital software in across the South West. This is a contract role and project duration is expected to be up to 12 months. The client is rolling out a new application across multiple sites in the South West. You will work closely with our customers and key stakeholders during the rollout process and ensure that the customer experience is positive. We are looking for proactive, diverse people that can connect with our customers for this role. You will be helping to manage change and plan for the future in line with the client's digital project goals and priorities. This role would be perfect for recent graduates or for candidates who have great interpersonal skills with relevant experience who are looking for a new challenge. Key responsibilities: To be the on the ground' face for the rollout of the software and be the key contact for senior rollout team members. Be the first point of contact for queries from services and triage as appropriate. Have a detailed technical understanding of the software being implemented and its design. Train and coach new and existing staff on the new software to ensure they are proficient in using the software. To download the software onto all devices used at each site. Liaise with the IT Team and Implementation Managers to resolve local technical issues. Be onsite at a service for between 3 and 5 days during the working week across the South West to support services with implementation. You must be available to work some out of hours work to support the client's 24-hour services. Travel to each required site. A driving licence is essential. About you: You must be tech savvy and/or have a technical background. Have excellent interpersonal and communications skills, be approachable, friendly and patient. Have the ability to talk and present confidently to a range of audiences including large groups. Have excellent relationship management and organisation skills. Be self-directed, ability to prioritise and work independently. You are able to train people in how to use a piece of software and preferably have previous experience of this. Good time management are flexible to travel as required. Experience required: A good technical knowledge of mobile applications and software. Proficient in MS Office applications (Excel, Visio etc.). Experience of large-scale digital project implementation would be preferable. Previous experience of working in a similar role with a digital application is desirable. Familiarity with project management best practices. Qualifications required: A full UK driving licence is essential. A relevant qualification to degree level or equivalent professional qualification. Able to pass a DBS check. For further information, please apply with your CV.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
02/09/2024
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
As a Senior Network Engineer, you will collaborate closely with our network delivery and support partners to maximize uptime, ensure the integrity, and optimize the performance of our network infrastructure. About the Role: Join a dedicated Network and Security team responsible for maintaining the design and architecture of various network services. Leand and support the delivery of critical projects, ensuring seamless operations across multiple regions. This role requires a commitment to flexibility and occasional out-of-hours work to sustain the critical network environment. Key Responsibilities: * Collaborate with network delivery and support teams to maintain peak network performance and reliability. * Design, implement, and manage network infrastructure, including Cisco, Riverbed, Meraki, and Zscaler technologies. * Oversee network components such as load balancers and Firewalls. * Work flexibly, including out-of-hours as necessary, to support a critical environment. * Participate in the design and architecture of network, voice, Firewall, load balancer, and data centre services. * Contribute to and lead critical projects across the EMEA, APAC and US networks. * Architect network solutions in alignment with global standards. * Configure and install network hardware, including Fortinet and FortiGate Firewalls, Routers, Switches, and other devices. * Implement and manage network security measures to protect data, software, and hardware using Fortinet and FortiGate solutions. * Develop network technical strategy and maintain technical standards. * Manage the product life cycle and create infrastructure refreshment plans. * Provide escalation support for critical operational services and project delivery. * Build strong relationships with business units in the UK/EMEA/US, business IT, and third-party vendors to ensure high-quality network service delivery. * Collaborate closely with the managed service provider team and key vendors to ensure global standards are maintained and priorities are aligned. * Foster effective collaboration across teams and departments to advance initiatives with IT partners and users, offering technical support and guidance to end-users and IT team members. * Proficiency with network monitoring and analysis tools (eg, FortiAnalyzer, FortiManager). * Extensive experience with network security and Firewall technologies, especially Fortinet and FortiGate. * Ability to work with third-party vendors to manage service delivery methods, resources, timing, and solutions. * Proven ability to develop and maintain productive relationships with key stakeholders, project sponsors, and vendors, working effectively with all levels of staff and management both internally and externally. * Strong communication and interpersonal skills to build relationships and ensure effective collaboration. * Ensure network documentation, including diagrams, configurations, and policies, is accurate and up to date. * Identify and implement improvements to enhance network performance, security, and reliability. * Relevant certifications such as Fortinet Network Security Expert (NSE), Cisco Certified Network Professional (CCNP) are desirable. Skills and Experience: * Extensive knowledge in networking concepts and technologies. * Proven experience in designing, implementing, and managing diverse network infrastructures. * Expertise with Cisco, Riverbed, Meraki, and Zscaler products. * Strong skills in managing load balancers and Firewalls. * Experience in high-paced environments is highly preferred. * Technologies we would really like you to have: * Cisco Nexus/ACI * F5 Big-IP Loadbalancers (LTM and GTM) * FortiNet Firewalls * Cisco Viptella * Zscaler (ZIA/ZPA) * Meraki * Azure Cloud Load Balancer * Azure Virtual Network Gateway * External DNS * WAF We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: This position is being sourced through our Outsourcing service line.
02/09/2024
Full time
As a Senior Network Engineer, you will collaborate closely with our network delivery and support partners to maximize uptime, ensure the integrity, and optimize the performance of our network infrastructure. About the Role: Join a dedicated Network and Security team responsible for maintaining the design and architecture of various network services. Leand and support the delivery of critical projects, ensuring seamless operations across multiple regions. This role requires a commitment to flexibility and occasional out-of-hours work to sustain the critical network environment. Key Responsibilities: * Collaborate with network delivery and support teams to maintain peak network performance and reliability. * Design, implement, and manage network infrastructure, including Cisco, Riverbed, Meraki, and Zscaler technologies. * Oversee network components such as load balancers and Firewalls. * Work flexibly, including out-of-hours as necessary, to support a critical environment. * Participate in the design and architecture of network, voice, Firewall, load balancer, and data centre services. * Contribute to and lead critical projects across the EMEA, APAC and US networks. * Architect network solutions in alignment with global standards. * Configure and install network hardware, including Fortinet and FortiGate Firewalls, Routers, Switches, and other devices. * Implement and manage network security measures to protect data, software, and hardware using Fortinet and FortiGate solutions. * Develop network technical strategy and maintain technical standards. * Manage the product life cycle and create infrastructure refreshment plans. * Provide escalation support for critical operational services and project delivery. * Build strong relationships with business units in the UK/EMEA/US, business IT, and third-party vendors to ensure high-quality network service delivery. * Collaborate closely with the managed service provider team and key vendors to ensure global standards are maintained and priorities are aligned. * Foster effective collaboration across teams and departments to advance initiatives with IT partners and users, offering technical support and guidance to end-users and IT team members. * Proficiency with network monitoring and analysis tools (eg, FortiAnalyzer, FortiManager). * Extensive experience with network security and Firewall technologies, especially Fortinet and FortiGate. * Ability to work with third-party vendors to manage service delivery methods, resources, timing, and solutions. * Proven ability to develop and maintain productive relationships with key stakeholders, project sponsors, and vendors, working effectively with all levels of staff and management both internally and externally. * Strong communication and interpersonal skills to build relationships and ensure effective collaboration. * Ensure network documentation, including diagrams, configurations, and policies, is accurate and up to date. * Identify and implement improvements to enhance network performance, security, and reliability. * Relevant certifications such as Fortinet Network Security Expert (NSE), Cisco Certified Network Professional (CCNP) are desirable. Skills and Experience: * Extensive knowledge in networking concepts and technologies. * Proven experience in designing, implementing, and managing diverse network infrastructures. * Expertise with Cisco, Riverbed, Meraki, and Zscaler products. * Strong skills in managing load balancers and Firewalls. * Experience in high-paced environments is highly preferred. * Technologies we would really like you to have: * Cisco Nexus/ACI * F5 Big-IP Loadbalancers (LTM and GTM) * FortiNet Firewalls * Cisco Viptella * Zscaler (ZIA/ZPA) * Meraki * Azure Cloud Load Balancer * Azure Virtual Network Gateway * External DNS * WAF We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: This position is being sourced through our Outsourcing service line.