Service Support Engineer - Second Line, 2nd Line, Service Desk Our UK based law firm client are actively looking to take on a new Service Support Analyst (Second Line, 2nd Line, Service Desk) on a permanent basis. This role will be operating as the first point of contact for any users reporting any technical issues to the service desk. The role requires a strong customer service focus with prompt response and efficient resolution. The right person for this Service Support Analyst (Second Line, 2nd Line, Service Desk) role will be confident and customer facing. Additionally if you have the following experience that will be extremely beneficial: Experience working on a service/help desk environment Ideal but not required law firm experience Solid understanding of Microsoft products such as (win 10/11, Exchange, AD, Teams etc.) The main responsibilities include, but will not be limited to: You will be the first point of contact for any users reporting problems to the Service Desk, with a keen focus on customer service and prompt response times. Log, update and close all calls received in the call logging system, whether received via telephone, email or in person. Ensure the Service Desk phone is answered at all times within core support hours. Carry out meeting room set ups, using AV equipment in offices. Promote and nurture a customer focused and performance driven culture within the IT Department. Suggest areas for improvement and take ownership of initiatives based on colleague and user feedback. Maintain at all times a professional, friendly and customer service based approach in interactions with customers and internal colleagues. Keep and maintain a safe and tidy working environment. Escalate to the Service Desk Manager any major or ongoing problems that might affect business operations. Maintain a daily awareness of the status of open faults awaiting resolution, and to provide feedback on such faults to the call originator, at periods suggested by them. Manage all incidents, requests and problems to a high level of customer service ensuring the needs of the business are given the highest priority in-line with IT policy and procedure. Carry out project work as required whilst adhering to deadlines and priority levels. If in doubt over competing priorities seek guidance from project management or line management immediately. Manage Service Support Team work queue as per call handling guidelines. Cover a shift pattern between Mon-Fri 08:00-19:00 as required. Occasional travel to regional office Ensure all desktop related IT assets as specified by the Configuration Management Policy are entered into the CMDB and track as per the policy.
17/10/2024
Full time
Service Support Engineer - Second Line, 2nd Line, Service Desk Our UK based law firm client are actively looking to take on a new Service Support Analyst (Second Line, 2nd Line, Service Desk) on a permanent basis. This role will be operating as the first point of contact for any users reporting any technical issues to the service desk. The role requires a strong customer service focus with prompt response and efficient resolution. The right person for this Service Support Analyst (Second Line, 2nd Line, Service Desk) role will be confident and customer facing. Additionally if you have the following experience that will be extremely beneficial: Experience working on a service/help desk environment Ideal but not required law firm experience Solid understanding of Microsoft products such as (win 10/11, Exchange, AD, Teams etc.) The main responsibilities include, but will not be limited to: You will be the first point of contact for any users reporting problems to the Service Desk, with a keen focus on customer service and prompt response times. Log, update and close all calls received in the call logging system, whether received via telephone, email or in person. Ensure the Service Desk phone is answered at all times within core support hours. Carry out meeting room set ups, using AV equipment in offices. Promote and nurture a customer focused and performance driven culture within the IT Department. Suggest areas for improvement and take ownership of initiatives based on colleague and user feedback. Maintain at all times a professional, friendly and customer service based approach in interactions with customers and internal colleagues. Keep and maintain a safe and tidy working environment. Escalate to the Service Desk Manager any major or ongoing problems that might affect business operations. Maintain a daily awareness of the status of open faults awaiting resolution, and to provide feedback on such faults to the call originator, at periods suggested by them. Manage all incidents, requests and problems to a high level of customer service ensuring the needs of the business are given the highest priority in-line with IT policy and procedure. Carry out project work as required whilst adhering to deadlines and priority levels. If in doubt over competing priorities seek guidance from project management or line management immediately. Manage Service Support Team work queue as per call handling guidelines. Cover a shift pattern between Mon-Fri 08:00-19:00 as required. Occasional travel to regional office Ensure all desktop related IT assets as specified by the Configuration Management Policy are entered into the CMDB and track as per the policy.
Role: 2nd Line Support Technician Salary: Up to £28,000 dependent on experience + benefits Location: Onsite in Fareham SC clearance is required for this role. We are looking for an experienced 2nd Line Support Technician, with experience working in a service desk environment responding to tickets within SLAs. Key experience in the following areas is required; + Windows Servers + Group policy + Active Directory + Virtualisation If you are interested in discussing this 2nd Line Support Technician role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
17/10/2024
Full time
Role: 2nd Line Support Technician Salary: Up to £28,000 dependent on experience + benefits Location: Onsite in Fareham SC clearance is required for this role. We are looking for an experienced 2nd Line Support Technician, with experience working in a service desk environment responding to tickets within SLAs. Key experience in the following areas is required; + Windows Servers + Group policy + Active Directory + Virtualisation If you are interested in discussing this 2nd Line Support Technician role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
1st Line Support Engineer Salary: £20,000 - £26,500 per annum Location: Wigan, UK Job Type: Full-time/Permanent/Onsite Job Overview: We are seeking a proactive and customer-focused 1st Line Support Engineer to join our IT support team. The successful candidate will be the first point of contact for users requiring technical support and will be responsible for logging, diagnosing, and resolving incidents in a timely and efficient manner. This role is perfect for someone with a passion for technology, strong problem-solving skills, and excellent communication abilities. Key Responsibilities: Act as the first point of contact for IT support queries from internal and external users. Respond to incoming incidents and service requests via telephone, email, and ticketing systems. Log, categorize, and prioritize incidents in the service desk system. Troubleshoot and resolve technical issues, escalating complex problems to 2nd line support where necessary. Provide guidance and support for common software applications, hardware, and networking queries. Ensure all tickets are updated with accurate and detailed progress notes. Follow established processes for incident resolution and service restoration. Assist with the configuration and installation of new equipment and software. Perform basic user administration tasks, such as password resets and account setups. Keep users informed of the status of their requests and ensure timely communication. Contribute to knowledge base articles and documentation to help improve future incident handling. Participate in team meetings, providing feedback and suggestions to improve service delivery. Further details available upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
17/10/2024
Full time
1st Line Support Engineer Salary: £20,000 - £26,500 per annum Location: Wigan, UK Job Type: Full-time/Permanent/Onsite Job Overview: We are seeking a proactive and customer-focused 1st Line Support Engineer to join our IT support team. The successful candidate will be the first point of contact for users requiring technical support and will be responsible for logging, diagnosing, and resolving incidents in a timely and efficient manner. This role is perfect for someone with a passion for technology, strong problem-solving skills, and excellent communication abilities. Key Responsibilities: Act as the first point of contact for IT support queries from internal and external users. Respond to incoming incidents and service requests via telephone, email, and ticketing systems. Log, categorize, and prioritize incidents in the service desk system. Troubleshoot and resolve technical issues, escalating complex problems to 2nd line support where necessary. Provide guidance and support for common software applications, hardware, and networking queries. Ensure all tickets are updated with accurate and detailed progress notes. Follow established processes for incident resolution and service restoration. Assist with the configuration and installation of new equipment and software. Perform basic user administration tasks, such as password resets and account setups. Keep users informed of the status of their requests and ensure timely communication. Contribute to knowledge base articles and documentation to help improve future incident handling. Participate in team meetings, providing feedback and suggestions to improve service delivery. Further details available upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Service Centre Analyst (9 months FTC) Edinburgh ( 4 days onsite) £30-32,000 My client is looking for a fixed term service centre analyst/IT Support Engineer to provide 1st/2nd line phone support and hardware support for a busy service centre. This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer issues, setting expectations whilst meeting the needs of the business. Key skills Supporting Microsoft Windows 10/11 in an enterprise environment Administrating Microsoft Active Directory Administrating Intune endpoint management Administrating Microsoft Exchange Supporting Microsoft 365 Applications Supporting remote connectivity/VPN Supporting LAN/WAN technologies Supporting Laptops/Desktops and Printers/Multi-Function Devices Supporting iOS Apple devices This role would suit candidates used to working in a busy service/contact centre. To apply send your CV for immediate consideration.
16/10/2024
IT Service Centre Analyst (9 months FTC) Edinburgh ( 4 days onsite) £30-32,000 My client is looking for a fixed term service centre analyst/IT Support Engineer to provide 1st/2nd line phone support and hardware support for a busy service centre. This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer issues, setting expectations whilst meeting the needs of the business. Key skills Supporting Microsoft Windows 10/11 in an enterprise environment Administrating Microsoft Active Directory Administrating Intune endpoint management Administrating Microsoft Exchange Supporting Microsoft 365 Applications Supporting remote connectivity/VPN Supporting LAN/WAN technologies Supporting Laptops/Desktops and Printers/Multi-Function Devices Supporting iOS Apple devices This role would suit candidates used to working in a busy service/contact centre. To apply send your CV for immediate consideration.
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
16/10/2024
Full time
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Office 365 Engineer/Developer- SharePoint, Powershell, C# - this is a long term contract opportunity to join our global financial services client. Your tasks: Contributing to the implementation of a modern workplace environment using the O365 stack while also evaluating O365 services and performing customizations Extending the O365 services with bespoke applications to support the automation of business processes Managing the Innovation Hub O365 and Azure environments regarding cost, security and policies using O365/Azure services Improving operations through automation, configuration as code, and through strong partnership with developers and security as well as providing 2nd/3rd level support to end users Creating Terraform pipelines to manage Azure hosted services Your experience/knowledge: Expertise with Microsoft Office 365 services, especially SharePoint and Teams, along with proficiency in customizations and configurations of the Office space and solutions implementation Professional experience as a software developer, ideally with a full-stack background Well-versed with Scripting languages like C#, .NET, Typescript and Javascript Familiarity with common automation frameworks like Bash, Python, Powershell, Ansible or Terraform Knowledge of configuration management practices and technologies as well as DevOps practices like Azure DevOps or GIT Language skills: English Your soft skills: Excellent comprehension skills with attention to detail A high degree of self-organisation and time management Analytical and solution-orientated thinking Location: Basel, Switzerland Work setting: Hybrid Sector: Banking Start: ASAP Duration: 6 months + Workload: 100% Ref .Nr.: BH 22208 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
16/10/2024
Project-based
Office 365 Engineer/Developer- SharePoint, Powershell, C# - this is a long term contract opportunity to join our global financial services client. Your tasks: Contributing to the implementation of a modern workplace environment using the O365 stack while also evaluating O365 services and performing customizations Extending the O365 services with bespoke applications to support the automation of business processes Managing the Innovation Hub O365 and Azure environments regarding cost, security and policies using O365/Azure services Improving operations through automation, configuration as code, and through strong partnership with developers and security as well as providing 2nd/3rd level support to end users Creating Terraform pipelines to manage Azure hosted services Your experience/knowledge: Expertise with Microsoft Office 365 services, especially SharePoint and Teams, along with proficiency in customizations and configurations of the Office space and solutions implementation Professional experience as a software developer, ideally with a full-stack background Well-versed with Scripting languages like C#, .NET, Typescript and Javascript Familiarity with common automation frameworks like Bash, Python, Powershell, Ansible or Terraform Knowledge of configuration management practices and technologies as well as DevOps practices like Azure DevOps or GIT Language skills: English Your soft skills: Excellent comprehension skills with attention to detail A high degree of self-organisation and time management Analytical and solution-orientated thinking Location: Basel, Switzerland Work setting: Hybrid Sector: Banking Start: ASAP Duration: 6 months + Workload: 100% Ref .Nr.: BH 22208 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Description: Looking for an 0365 Developer/Engineer for a 6 months contract in Basel O365 Engineering/Development: Support implementation of a modern workplace environment using the O365 stack. Evaluate and assess O365 services and perform customizations to meet business requirements Extend the O365 services with bespoke applications where required to support automation of our business processes Continuously improve the digital workplace environment through optimization/extension of the O365 collaboration and productivity services to increase the user adoption and improve the user experience . Operations and DevSecOps: Monitor the Innovation Hub O365 and Azure environments (cost, security, guidelines/policies) using out-of-the-box O365/Azure services. Optimize operations through automation, configuration as code, and through strong partnership with developers and security. Provide 2nd/3rd level support to end users. Scripting and Infrastructure as Code: Develop Terraform pipelines to manage Azure hosted service. Liaise with internal units and design and implement foundational O365 cloud service. Provide second and third-level support to the Innovation Hub including Office 365 productivity and collaboration services. Carry out operational tasks such as monitoring of our collaboration spaces. Introduce automation to support such activities. Skills: 0365 Office 365 .NET Terraform Powershell C# Typescript DevOps Azure DevOps Javascript Sharepoint Teams MS Teams GIT DevSecOps Automation Microsoft Cloud IaaS Cloud PaaS Azure AD Azure Security Services SCRUM Employee Value Proposition: International environment, very innovative area/division within the company, working on very modern projects and technologies Job Title: O365 Developer/Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
15/10/2024
Project-based
Description: Looking for an 0365 Developer/Engineer for a 6 months contract in Basel O365 Engineering/Development: Support implementation of a modern workplace environment using the O365 stack. Evaluate and assess O365 services and perform customizations to meet business requirements Extend the O365 services with bespoke applications where required to support automation of our business processes Continuously improve the digital workplace environment through optimization/extension of the O365 collaboration and productivity services to increase the user adoption and improve the user experience . Operations and DevSecOps: Monitor the Innovation Hub O365 and Azure environments (cost, security, guidelines/policies) using out-of-the-box O365/Azure services. Optimize operations through automation, configuration as code, and through strong partnership with developers and security. Provide 2nd/3rd level support to end users. Scripting and Infrastructure as Code: Develop Terraform pipelines to manage Azure hosted service. Liaise with internal units and design and implement foundational O365 cloud service. Provide second and third-level support to the Innovation Hub including Office 365 productivity and collaboration services. Carry out operational tasks such as monitoring of our collaboration spaces. Introduce automation to support such activities. Skills: 0365 Office 365 .NET Terraform Powershell C# Typescript DevOps Azure DevOps Javascript Sharepoint Teams MS Teams GIT DevSecOps Automation Microsoft Cloud IaaS Cloud PaaS Azure AD Azure Security Services SCRUM Employee Value Proposition: International environment, very innovative area/division within the company, working on very modern projects and technologies Job Title: O365 Developer/Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Role: 2nd Line Support Technician Salary: Up to £28,000 dependent on experience + benefits Location: Onsite in Fareham SC clearance is required for this role. We are looking for an experienced 2nd Line Support Technician, with experience working in a service desk environment responding to tickets within SLAs. Key experience in the following areas is required; + Windows Servers + Group policy + Active Directory + Virtualisation If you are interested in discussing this 2nd Line Support Technician role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
14/10/2024
Full time
Role: 2nd Line Support Technician Salary: Up to £28,000 dependent on experience + benefits Location: Onsite in Fareham SC clearance is required for this role. We are looking for an experienced 2nd Line Support Technician, with experience working in a service desk environment responding to tickets within SLAs. Key experience in the following areas is required; + Windows Servers + Group policy + Active Directory + Virtualisation If you are interested in discussing this 2nd Line Support Technician role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
11/10/2024
Full time
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits