NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
17/10/2024
Full time
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
An Electrical/Electronic Architect is required for a long term contract assignment based in Stevenage. Some hybrid work possible. Overview of department: Missile Architecture - Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support within the company. It's an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: a) Specifying/determining * system electrical requirements * interface definitions and characteristics between subsystems/equipment * power architecture, including power budget and power profiles * data communication and processing architecture * requirements for EMC, bonding, grounding and screening * signal safety, including routing of safety related signals b) Supporting test and fault-finding activities during compatibility checks, risk reduction, system proving/qualification and integration c) Reviewing and authoring reports, guidelines and processes d) Design assessments and analysis e) Working to defence/industry standards f) Attending and supporting design reviews Alternatively, acting as the Equipment Manager (RMO) for specific electrical/electronic equipment(s) that are part of a missile or launcher system you will: a) Project manage the equipment(s) on behalf of the project during development, qualification and manufacture b) Own the requirements on behalf of the project for the equipment(s) c) Produce Statement(s) of Work for the associated design authority for the equipment(s) d) Create and update plans showing activities for the equipment(s) e) Manage internal & external design authorities for delivery of the equipment(s) hardware, software and deliverables to schedule, cost, quality and performance f) Hold regular progress reviews with the design authority for the equipment(s) g) Review qualification verification evidence h) Track and find resolution to equipment non-compliances i) Attend and support design reviews Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/10/2024
Project-based
An Electrical/Electronic Architect is required for a long term contract assignment based in Stevenage. Some hybrid work possible. Overview of department: Missile Architecture - Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support within the company. It's an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: a) Specifying/determining * system electrical requirements * interface definitions and characteristics between subsystems/equipment * power architecture, including power budget and power profiles * data communication and processing architecture * requirements for EMC, bonding, grounding and screening * signal safety, including routing of safety related signals b) Supporting test and fault-finding activities during compatibility checks, risk reduction, system proving/qualification and integration c) Reviewing and authoring reports, guidelines and processes d) Design assessments and analysis e) Working to defence/industry standards f) Attending and supporting design reviews Alternatively, acting as the Equipment Manager (RMO) for specific electrical/electronic equipment(s) that are part of a missile or launcher system you will: a) Project manage the equipment(s) on behalf of the project during development, qualification and manufacture b) Own the requirements on behalf of the project for the equipment(s) c) Produce Statement(s) of Work for the associated design authority for the equipment(s) d) Create and update plans showing activities for the equipment(s) e) Manage internal & external design authorities for delivery of the equipment(s) hardware, software and deliverables to schedule, cost, quality and performance f) Hold regular progress reviews with the design authority for the equipment(s) g) Review qualification verification evidence h) Track and find resolution to equipment non-compliances i) Attend and support design reviews Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
This is a rare opening within a long established business with a global client base for a software engineer to develop machine control systems utilising LabVIEW for high precision equipment. Client Details You'll join a small and dedicated team of software engineers who work together to design and develop specialist equipment for a range of clients across the globe. They have an enviable reputation within their niche market for designing and manufacturing the highest quality equipment some of which has been operating faultlessly for over 3 decades. If you like the idea of bringing your LabVIEW skills to this long established business, they'll reward you with a salary around £45k + excellent benefits (great pension, discretionary bonus, salary sacrifice car scheme etc.). Please do be aware that due to the nature of their work this role is 5 days a week on site. Description Design, test, and develop software inline with individual client requirements Assist in the long term modernisation of software development & delivery Work with the Engineering Manager to ensure all systems adhere to strict standards Document every aspect of the software application as a reference for future maintenance and upgrades Ensure software continues to function normally through software maintenance and testing Work closely with other engineers to become familiar with the full build and automation process Develop a variety of user interfaces to client specifications Provide comprehensive software support to the growing client base Profile A successful Software Engineer will have some of the following skills: A degree in Computer Science, Software Engineering, or a related field Proficiency in programming with LabVIEW Ability to test and document all systems applications for future reference Experience of working with PLC's, motors and drives Knowledge of hardware integration (TwinCAT, EtherCAT etc.) UI Design and Development Strong communication and interpersonal skills Job Offer As well an excellent salary and benefits package you'll have the opportunity to work with the senior management team to help improve the way applications are built, delivered and supported. If this sounds like the ideal role to progress your career then please apply NOW with your latest CV for immediate consideration. This role is 5 days a week in the office which is based near Glasgow and is commutable from the city centre by public transport.
17/10/2024
Full time
This is a rare opening within a long established business with a global client base for a software engineer to develop machine control systems utilising LabVIEW for high precision equipment. Client Details You'll join a small and dedicated team of software engineers who work together to design and develop specialist equipment for a range of clients across the globe. They have an enviable reputation within their niche market for designing and manufacturing the highest quality equipment some of which has been operating faultlessly for over 3 decades. If you like the idea of bringing your LabVIEW skills to this long established business, they'll reward you with a salary around £45k + excellent benefits (great pension, discretionary bonus, salary sacrifice car scheme etc.). Please do be aware that due to the nature of their work this role is 5 days a week on site. Description Design, test, and develop software inline with individual client requirements Assist in the long term modernisation of software development & delivery Work with the Engineering Manager to ensure all systems adhere to strict standards Document every aspect of the software application as a reference for future maintenance and upgrades Ensure software continues to function normally through software maintenance and testing Work closely with other engineers to become familiar with the full build and automation process Develop a variety of user interfaces to client specifications Provide comprehensive software support to the growing client base Profile A successful Software Engineer will have some of the following skills: A degree in Computer Science, Software Engineering, or a related field Proficiency in programming with LabVIEW Ability to test and document all systems applications for future reference Experience of working with PLC's, motors and drives Knowledge of hardware integration (TwinCAT, EtherCAT etc.) UI Design and Development Strong communication and interpersonal skills Job Offer As well an excellent salary and benefits package you'll have the opportunity to work with the senior management team to help improve the way applications are built, delivered and supported. If this sounds like the ideal role to progress your career then please apply NOW with your latest CV for immediate consideration. This role is 5 days a week in the office which is based near Glasgow and is commutable from the city centre by public transport.
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
17/10/2024
Full time
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/10/2024
Full time
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Technical Product Manager Permanent Opportunity Hyrbid - Bristol/Leeds (£55,000 - £65,000) TRIA are excited to be working with a forward-thinking start-up organisation leading the way in encrypted computing technologies. We are looking for a Technical Product Manager to help shape and deliver our product portfolio. This role will work across our entire organization, collaborating with various functional teams to define and execute our product strategy. Key Responsibilities: You will work closely with cross-functional teams, including Engineering, R&D - cryptography and photonics, Commercial and Marketing, to deliver innovative solutions that align with our company's goals and objectives Define and manage the delivery of physical products (cards or Servers) Collaborate with potential customers to understand requirements and use cases You will be responsible for driving product vision, strategy, and execution Help determine product-market fit in highly regulated industries What you'll need: Modern product management methodologies (lean, agile) Experience in defence, banking, or other highly regulated industries Strong understanding of security principles and requirements Ability to work in a fast-paced, evolving environment Experience in managing technical product delivery Ideal Candidate: Background in defence sector (particularly advantageous) Understanding of both software and hardware product development Ability to adapt quickly and work in a team-centric environment Experience in bringing new, innovative products to market Exciting company updates: We're on the verge of launching an Innovation Lab, a unique community hub where FHE enthusiasts can develop their skills through expert training, market insights, and exclusive events. Additionally, our upcoming cloud developer platform will serve as a proving ground for FHE-based solutions. Why join us? Be part of a team shaping the future of data security and privacy Work with cutting-edge technology in silicon photonics Competitive salary and comprehensive benefits package Flexible working arrangements Opportunity for share options and bonuses If you're passionate about secure computing, privacy-enhancing technologies, and want to make a lasting impact on how sensitive data is processed, we want to hear from you!
14/10/2024
Full time
Technical Product Manager Permanent Opportunity Hyrbid - Bristol/Leeds (£55,000 - £65,000) TRIA are excited to be working with a forward-thinking start-up organisation leading the way in encrypted computing technologies. We are looking for a Technical Product Manager to help shape and deliver our product portfolio. This role will work across our entire organization, collaborating with various functional teams to define and execute our product strategy. Key Responsibilities: You will work closely with cross-functional teams, including Engineering, R&D - cryptography and photonics, Commercial and Marketing, to deliver innovative solutions that align with our company's goals and objectives Define and manage the delivery of physical products (cards or Servers) Collaborate with potential customers to understand requirements and use cases You will be responsible for driving product vision, strategy, and execution Help determine product-market fit in highly regulated industries What you'll need: Modern product management methodologies (lean, agile) Experience in defence, banking, or other highly regulated industries Strong understanding of security principles and requirements Ability to work in a fast-paced, evolving environment Experience in managing technical product delivery Ideal Candidate: Background in defence sector (particularly advantageous) Understanding of both software and hardware product development Ability to adapt quickly and work in a team-centric environment Experience in bringing new, innovative products to market Exciting company updates: We're on the verge of launching an Innovation Lab, a unique community hub where FHE enthusiasts can develop their skills through expert training, market insights, and exclusive events. Additionally, our upcoming cloud developer platform will serve as a proving ground for FHE-based solutions. Why join us? Be part of a team shaping the future of data security and privacy Work with cutting-edge technology in silicon photonics Competitive salary and comprehensive benefits package Flexible working arrangements Opportunity for share options and bonuses If you're passionate about secure computing, privacy-enhancing technologies, and want to make a lasting impact on how sensitive data is processed, we want to hear from you!
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
01/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified