Equipment Engineer Nijmegen, Netherlands (100% onsite) 12 month freelance contract + permanent position after Minimum B2 Dutch speaking required Our client provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 35 countries, over 45.000 employees and a revenue of over $10 billion. You'll be working in the largest 8" integrated circuits wafers fab in Europe. It is a high-tech environment with many multi discipline challenges, housing over 450 manufacturing tools (ASML, ASM/TEL, Applied Material, LAM) and 150 measurement tools (inline inspections, end of inline testing). Job Mission Supports the Equipment and Process Engineering (EPE) organization by maintaining, initiating and implementing technical improvements and provide support to the manufacturing organization. As an Equipment Engineer you are responsible for tool performance with a special focus on the more complex problems. Besides problem analysing and solving you will actively develop, enhance and introduce tool improvements on product quality, throughput, scrap-reduction, cost savings and reduction of repeaters. As an equipment engineer you will report to an engineering section manager and will support manufacturing and Process Sustaining & Enhancement (PSE). Your key areas of responsibility - Responsible to maintain and continuously improve your equipment, that meet the safety and quality requirements of our client and comply with the applicable standards and validation improvements on shop floor. - Proactively connects with manufacturing and transfers improvement ideas concerning structural technical problems, material quality issues and bottlenecks into improvement actions, involve other sections and departments if applicable and drive these actions until successful implementation. - Use technical knowledge and experience to contribute in improvement projects. - Define the required quantity and secure the availability of production tools, initiate upgrades, support maintenance actions and solve safety issues. - Coordinates quality related escalations to customers and support manufacturing in securing production progress. Your team The furnace engineering department is well recognized as a modern engineering organization with a strong focus on improvements. We are a diversified team with high energy, an open collaboration environment and eagerness for continuous improvement. The equipment and process engineering team consists of 12 engineers, who are closely cooperating to achieve a higher goal. The team is mainly focused on supporting manufacturing and is actively working on improvement of product quality and throughput. Your profile - To be successful in this role you have a BSc. or MSc. level in Automotive engineering, Electronics, Mechatronics, Mechanical engineering, or other relevant technical area. - 3+ years working experience (must) - Hands on experience (must) - Experience & knowledge of ASM A400 Classic and/or DUO systems (preferred) - Knowledge of complex production processes in a high-tech environment (preferred) - Knowledge of Lean Manufacturing, process optimization, statistical machine control, FMEA and Quality Management Systems (preferred) Personal skills - Raising the bar; Analytical, pragmatic, pro-active and customer oriented - Engages curiosity; Self-assured and able to engage and convince people, also at higher management levels - Takes initiative; shows ownership, hands on mentality - Working together; Is a reliable team player, listens to and absorbs other ideas and opinions. Good social/communication skills on different levels - Developing deep core competences; Is a quick learner, able to prioritize and operate independently and adapt to changing circumstances focusing on quality and continuous improvement
06/09/2024
Project-based
Equipment Engineer Nijmegen, Netherlands (100% onsite) 12 month freelance contract + permanent position after Minimum B2 Dutch speaking required Our client provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 35 countries, over 45.000 employees and a revenue of over $10 billion. You'll be working in the largest 8" integrated circuits wafers fab in Europe. It is a high-tech environment with many multi discipline challenges, housing over 450 manufacturing tools (ASML, ASM/TEL, Applied Material, LAM) and 150 measurement tools (inline inspections, end of inline testing). Job Mission Supports the Equipment and Process Engineering (EPE) organization by maintaining, initiating and implementing technical improvements and provide support to the manufacturing organization. As an Equipment Engineer you are responsible for tool performance with a special focus on the more complex problems. Besides problem analysing and solving you will actively develop, enhance and introduce tool improvements on product quality, throughput, scrap-reduction, cost savings and reduction of repeaters. As an equipment engineer you will report to an engineering section manager and will support manufacturing and Process Sustaining & Enhancement (PSE). Your key areas of responsibility - Responsible to maintain and continuously improve your equipment, that meet the safety and quality requirements of our client and comply with the applicable standards and validation improvements on shop floor. - Proactively connects with manufacturing and transfers improvement ideas concerning structural technical problems, material quality issues and bottlenecks into improvement actions, involve other sections and departments if applicable and drive these actions until successful implementation. - Use technical knowledge and experience to contribute in improvement projects. - Define the required quantity and secure the availability of production tools, initiate upgrades, support maintenance actions and solve safety issues. - Coordinates quality related escalations to customers and support manufacturing in securing production progress. Your team The furnace engineering department is well recognized as a modern engineering organization with a strong focus on improvements. We are a diversified team with high energy, an open collaboration environment and eagerness for continuous improvement. The equipment and process engineering team consists of 12 engineers, who are closely cooperating to achieve a higher goal. The team is mainly focused on supporting manufacturing and is actively working on improvement of product quality and throughput. Your profile - To be successful in this role you have a BSc. or MSc. level in Automotive engineering, Electronics, Mechatronics, Mechanical engineering, or other relevant technical area. - 3+ years working experience (must) - Hands on experience (must) - Experience & knowledge of ASM A400 Classic and/or DUO systems (preferred) - Knowledge of complex production processes in a high-tech environment (preferred) - Knowledge of Lean Manufacturing, process optimization, statistical machine control, FMEA and Quality Management Systems (preferred) Personal skills - Raising the bar; Analytical, pragmatic, pro-active and customer oriented - Engages curiosity; Self-assured and able to engage and convince people, also at higher management levels - Takes initiative; shows ownership, hands on mentality - Working together; Is a reliable team player, listens to and absorbs other ideas and opinions. Good social/communication skills on different levels - Developing deep core competences; Is a quick learner, able to prioritize and operate independently and adapt to changing circumstances focusing on quality and continuous improvement
Robert Walters is working in partnership with one of the largest technology solution businesses in the UK. Due to extensive growth and acquisition, they have experienced accelerated growth across both public and private sector. Due to continued growth, they are keen to appoint a Head of SOC for group to lead the SOC team, ensuring efficient operations and upkeep of cybersecurity standards and processes. The appoint for a Head of SOC is a homebased role paying a salary up to £85,000 plus package. Head of SOC: Duties Drive cyber security strategy Mentoring and managing UK-Wide SOC team - coaching & training Enhance threat detection capabilities Design/Implement streamlined processes and optimize automations Monitor/Analyse security events - coordinate effective response Mitigate vulnerabilities Manage/Optimize SIEM and SOAR platforms Improve incident response times and threat detection Enhance team processes, automations Test/Implement new automation techniques Primary stakeholder for escalated incidents Develop SOC processes and documentation Monitor/Analyse security events Oversee customer security reporting and conduct service reviews Head of SOC: Experience Proven experience as a technical/team manager Cyber Security expert - deep understanding of best practise Communicate across both technical and non-technical staff SOC operations and SIEM/SOAR tools experience Technical security controls - Firewalls, IPS, endpoint security, web and email filtering, network security logging Supporting secure infrastructure from change to BAU Provide security expertise, guidance and assurance for projects The permanent opportunity for a Head of SOC will pay a salary up to £85,000 plus package. This is a home-based role. This is an opportunity to join an industry leader and a business that has experienced considerable growth year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
06/09/2024
Full time
Robert Walters is working in partnership with one of the largest technology solution businesses in the UK. Due to extensive growth and acquisition, they have experienced accelerated growth across both public and private sector. Due to continued growth, they are keen to appoint a Head of SOC for group to lead the SOC team, ensuring efficient operations and upkeep of cybersecurity standards and processes. The appoint for a Head of SOC is a homebased role paying a salary up to £85,000 plus package. Head of SOC: Duties Drive cyber security strategy Mentoring and managing UK-Wide SOC team - coaching & training Enhance threat detection capabilities Design/Implement streamlined processes and optimize automations Monitor/Analyse security events - coordinate effective response Mitigate vulnerabilities Manage/Optimize SIEM and SOAR platforms Improve incident response times and threat detection Enhance team processes, automations Test/Implement new automation techniques Primary stakeholder for escalated incidents Develop SOC processes and documentation Monitor/Analyse security events Oversee customer security reporting and conduct service reviews Head of SOC: Experience Proven experience as a technical/team manager Cyber Security expert - deep understanding of best practise Communicate across both technical and non-technical staff SOC operations and SIEM/SOAR tools experience Technical security controls - Firewalls, IPS, endpoint security, web and email filtering, network security logging Supporting secure infrastructure from change to BAU Provide security expertise, guidance and assurance for projects The permanent opportunity for a Head of SOC will pay a salary up to £85,000 plus package. This is a home-based role. This is an opportunity to join an industry leader and a business that has experienced considerable growth year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
THIS ROLE IS ONSITE , MUST BE LOCAL TO EASTLEIGH AND HAVE RIGHT TO WORK IN THE UK. (Please do not apply unless you live within a commutable distance to Southampton/Eastleigh) Previous applicants need not apply Our clients are looking for a hands-on problem-solving ERP expert, along with supporting the current environments the right candidate will be working with the team on new implementations. Your Role Are you passionate about enhancing system efficiency and optimizing workflows? We have an exciting opportunity for an ERP Developer to make a real impact. As part of our clients team of ERP implementors, you will report to the operations manager. The role requires a hands-on problem-solving ERP expert, along with supporting the current environments you will analyse systems, design workflows, and develop innovative solutions that help our clients thrive. From creating application tables and functions to integrating third-party software, your expertise will contribute to the overall success of our clients' operations. You will work with the team on new implementations at our customers across the UK. Responsibilities Ownership of new ERP implementations Work through an implementation life cycle incorporating: Business process analysis, design or re-engineering Application Specification Requirements gathering Functionality design Development (SQL, Oracle, or other languages) Testing Training Go-live support Project Planning Project budget management Onsite - presales with the support of the sales team Required Skills Expert in ERP, having implemented or used it in previous positions. Solid understanding of data structures, relationships, and concepts of an ERP system ERP Experience (Priority, SAP, Sage, Oracle, Dynamix, Epicor, NetSuite) SQL Reporting, SQL Views and queries (or other development experience) Understanding of business process flows (ideally from a manufacturing, distribution or finance background) ERP Development/Customization Experience You will also be able to demonstrate the following personal qualities: Able to communicate confidently and effectively Advanced analytical and problem-solving skills Adept at multitasking between projects and shifting priorities Flexible, methodical, and organised Self-reliant, self-motivating, able to work with minimum supervision Enthusiastic and conscientious Responsive and quick learner You need to be based in the UK for this role and have right to work in the UK.
06/09/2024
Full time
THIS ROLE IS ONSITE , MUST BE LOCAL TO EASTLEIGH AND HAVE RIGHT TO WORK IN THE UK. (Please do not apply unless you live within a commutable distance to Southampton/Eastleigh) Previous applicants need not apply Our clients are looking for a hands-on problem-solving ERP expert, along with supporting the current environments the right candidate will be working with the team on new implementations. Your Role Are you passionate about enhancing system efficiency and optimizing workflows? We have an exciting opportunity for an ERP Developer to make a real impact. As part of our clients team of ERP implementors, you will report to the operations manager. The role requires a hands-on problem-solving ERP expert, along with supporting the current environments you will analyse systems, design workflows, and develop innovative solutions that help our clients thrive. From creating application tables and functions to integrating third-party software, your expertise will contribute to the overall success of our clients' operations. You will work with the team on new implementations at our customers across the UK. Responsibilities Ownership of new ERP implementations Work through an implementation life cycle incorporating: Business process analysis, design or re-engineering Application Specification Requirements gathering Functionality design Development (SQL, Oracle, or other languages) Testing Training Go-live support Project Planning Project budget management Onsite - presales with the support of the sales team Required Skills Expert in ERP, having implemented or used it in previous positions. Solid understanding of data structures, relationships, and concepts of an ERP system ERP Experience (Priority, SAP, Sage, Oracle, Dynamix, Epicor, NetSuite) SQL Reporting, SQL Views and queries (or other development experience) Understanding of business process flows (ideally from a manufacturing, distribution or finance background) ERP Development/Customization Experience You will also be able to demonstrate the following personal qualities: Able to communicate confidently and effectively Advanced analytical and problem-solving skills Adept at multitasking between projects and shifting priorities Flexible, methodical, and organised Self-reliant, self-motivating, able to work with minimum supervision Enthusiastic and conscientious Responsive and quick learner You need to be based in the UK for this role and have right to work in the UK.
Robert Walters is working in partnership with one of the largest technology solution businesses in the UK. Due to extensive growth and acquisition, they have experienced accelerated growth across both public and private sector. Due to continued growth, they are keen to appoint a Head of SOC for group to lead the SOC team, ensuring efficient operations and upkeep of cybersecurity standards and processes. The appoint for a Head of SOC is a homebased role paying a salary up to £85,000 plus package. Head of SOC: Duties Drive cyber security strategy Mentoring and managing UK-Wide SOC team - coaching & training Enhance threat detection capabilities Design/Implement streamlined processes and optimize automations Monitor/Analyse security events - coordinate effective response Mitigate vulnerabilities Manage/Optimize SIEM and SOAR platforms Improve incident response times and threat detection Enhance team processes, automations Test/Implement new automation techniques Primary stakeholder for escalated incidents Develop SOC processes and documentation Monitor/Analyse security events Oversee customer security reporting and conduct service reviews Head of SOC: Experience Proven experience as a technical/team manager Cyber Security expert - deep understanding of best practise Communicate across both technical and non-technical staff SOC operations and SIEM/SOAR tools experience Technical security controls - Firewalls, IPS, endpoint security, web and email filtering, network security logging Supporting secure infrastructure from change to BAU Provide security expertise, guidance and assurance for projects The permanent opportunity for a Head of SOC will pay a salary up to £85,000 plus package. This is a home-based role. This is an opportunity to join an industry leader and a business that has experienced considerable growth year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
06/09/2024
Full time
Robert Walters is working in partnership with one of the largest technology solution businesses in the UK. Due to extensive growth and acquisition, they have experienced accelerated growth across both public and private sector. Due to continued growth, they are keen to appoint a Head of SOC for group to lead the SOC team, ensuring efficient operations and upkeep of cybersecurity standards and processes. The appoint for a Head of SOC is a homebased role paying a salary up to £85,000 plus package. Head of SOC: Duties Drive cyber security strategy Mentoring and managing UK-Wide SOC team - coaching & training Enhance threat detection capabilities Design/Implement streamlined processes and optimize automations Monitor/Analyse security events - coordinate effective response Mitigate vulnerabilities Manage/Optimize SIEM and SOAR platforms Improve incident response times and threat detection Enhance team processes, automations Test/Implement new automation techniques Primary stakeholder for escalated incidents Develop SOC processes and documentation Monitor/Analyse security events Oversee customer security reporting and conduct service reviews Head of SOC: Experience Proven experience as a technical/team manager Cyber Security expert - deep understanding of best practise Communicate across both technical and non-technical staff SOC operations and SIEM/SOAR tools experience Technical security controls - Firewalls, IPS, endpoint security, web and email filtering, network security logging Supporting secure infrastructure from change to BAU Provide security expertise, guidance and assurance for projects The permanent opportunity for a Head of SOC will pay a salary up to £85,000 plus package. This is a home-based role. This is an opportunity to join an industry leader and a business that has experienced considerable growth year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Proposals Manager West Berkshire Permanent, Full-Time Hybrid Up to £70k p/a Join a team of experienced process control and automation specialists with a strong track record of delivering cost-effective, future-proof solutions on time and on budget. They work with demanding clients in industries like utilities, pharmaceuticals, food & drink, and chemicals, providing specialist support for projects. As approved suppliers for Rockwell, Siemens, and AVEVA, they handle both Legacy and modern automation systems. Their expertise covers AVEVA System Platform, PlantPAX, GeoSCADA, Advanced Process Control (APC), and computer system validation. Due to rapid growth, a new opportunity has arisen for a dedicated Proposals Manager. This role offers excellent career prospects, with an immediate focus on coordinating and submitting technical tenders for key clients in the Utilities sector. Role: > Provide expert consultancy in Proposal Engineering for PLC, HMI, SCADA, Telemetry, and Industrial Communication, leveraging industry experience to drive efficiency in tender execution. > Prepare and deliver cost-effective, technically viable automation and electrical proposals that meet customer and tender requirements using appropriate engineering tools (eg, IAB). > Engage with clients to fully understand project-specific requirements and ensure proposals are tailored to their needs. > Ensure all proposals are delivered with exceptional quality and timeliness, prioritising high levels of customer satisfaction. > Conduct detailed site surveys as required. > Review scoping and URS documentation, addressing any queries for clarity. > Accurately estimate project hours for all engineering tasks. > Participate in client meetings to gather technical information and clarify project scope. > Facilitate internal technical discussions with management and engineering leads to refine proposals. > Generate comprehensive proposals and costings for bespoke, complex automation solutions. > Present proposals to clients, maintaining ongoing communication to drive opportunities through to order. > Source and validate subcontractor quotations when necessary, ensuring all aspects of the project scope are covered. > Track client interactions post-proposal to maintain regular and consistent communication. > Build and maintain trust, fostering strong relationships with both new and existing customers. > Collaborate with marketing on promotional materials and technical articles. > Travel to customer sites as needed to support project goals. > Review peer-generated proposals for accuracy and quality prior to submission. > Maximise the use of standard products and engineering in proposal generation. > Adhere to all corporate, environmental, governmental, quality, safety, and regulatory policies and standards. > Ensure all proposals meet 100% of the requirements outlined in scoping documents or RFQs. > Engage with delivery teams to provide accurate technical handovers upon order confirmation. > Assist in leading framework applications, when necessary. > Utilise tools, guidelines, and procedures to prepare high-quality proposals and suggest improvements for process efficiency. > Take full accountability for assigned tasks, deadlines, and commitments. Technical: Essential technical competencies Control systems and control engineering Process knowledge PLC/HMI/SCADA/Telemetry Electrical Control Panel design and commissioning Industrial Networking Microsoft Office, including Microsoft Project CDM Utilities & Infrastructure Industry The ideal Proposal Manager should have fluency in several of the following areas and familiarity with all: PLC Software: Rockwell Siemens Mitsubishi Schneider HMI/SCADA Systems: Rockwell FTView ME and SE Siemens WinCC AVEVA InTouch and System Platform GE FIX Mitsubishi Drive Systems: ABB Control Techniques Telemetry Systems: GeoSCADA Expert MIMM Brodersen Networks: Fibre Optic and Ethernet Ethernet Profibus Modbus TCP/IP Click APPLY to begin your application. The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
06/09/2024
Full time
Proposals Manager West Berkshire Permanent, Full-Time Hybrid Up to £70k p/a Join a team of experienced process control and automation specialists with a strong track record of delivering cost-effective, future-proof solutions on time and on budget. They work with demanding clients in industries like utilities, pharmaceuticals, food & drink, and chemicals, providing specialist support for projects. As approved suppliers for Rockwell, Siemens, and AVEVA, they handle both Legacy and modern automation systems. Their expertise covers AVEVA System Platform, PlantPAX, GeoSCADA, Advanced Process Control (APC), and computer system validation. Due to rapid growth, a new opportunity has arisen for a dedicated Proposals Manager. This role offers excellent career prospects, with an immediate focus on coordinating and submitting technical tenders for key clients in the Utilities sector. Role: > Provide expert consultancy in Proposal Engineering for PLC, HMI, SCADA, Telemetry, and Industrial Communication, leveraging industry experience to drive efficiency in tender execution. > Prepare and deliver cost-effective, technically viable automation and electrical proposals that meet customer and tender requirements using appropriate engineering tools (eg, IAB). > Engage with clients to fully understand project-specific requirements and ensure proposals are tailored to their needs. > Ensure all proposals are delivered with exceptional quality and timeliness, prioritising high levels of customer satisfaction. > Conduct detailed site surveys as required. > Review scoping and URS documentation, addressing any queries for clarity. > Accurately estimate project hours for all engineering tasks. > Participate in client meetings to gather technical information and clarify project scope. > Facilitate internal technical discussions with management and engineering leads to refine proposals. > Generate comprehensive proposals and costings for bespoke, complex automation solutions. > Present proposals to clients, maintaining ongoing communication to drive opportunities through to order. > Source and validate subcontractor quotations when necessary, ensuring all aspects of the project scope are covered. > Track client interactions post-proposal to maintain regular and consistent communication. > Build and maintain trust, fostering strong relationships with both new and existing customers. > Collaborate with marketing on promotional materials and technical articles. > Travel to customer sites as needed to support project goals. > Review peer-generated proposals for accuracy and quality prior to submission. > Maximise the use of standard products and engineering in proposal generation. > Adhere to all corporate, environmental, governmental, quality, safety, and regulatory policies and standards. > Ensure all proposals meet 100% of the requirements outlined in scoping documents or RFQs. > Engage with delivery teams to provide accurate technical handovers upon order confirmation. > Assist in leading framework applications, when necessary. > Utilise tools, guidelines, and procedures to prepare high-quality proposals and suggest improvements for process efficiency. > Take full accountability for assigned tasks, deadlines, and commitments. Technical: Essential technical competencies Control systems and control engineering Process knowledge PLC/HMI/SCADA/Telemetry Electrical Control Panel design and commissioning Industrial Networking Microsoft Office, including Microsoft Project CDM Utilities & Infrastructure Industry The ideal Proposal Manager should have fluency in several of the following areas and familiarity with all: PLC Software: Rockwell Siemens Mitsubishi Schneider HMI/SCADA Systems: Rockwell FTView ME and SE Siemens WinCC AVEVA InTouch and System Platform GE FIX Mitsubishi Drive Systems: ABB Control Techniques Telemetry Systems: GeoSCADA Expert MIMM Brodersen Networks: Fibre Optic and Ethernet Ethernet Profibus Modbus TCP/IP Click APPLY to begin your application. The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
06/09/2024
Full time
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
IT Support Manager Salary: Open + Bonus Location: Houston, TX On-site: 5 days/week Travel: Once a quarter to Austin/Dallas *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree or work equivalent. A high level of proven management experience in a professional services environment. A high level of proven experience leading Firmwide organizations. Strong Technical Background. Strong verbal and written communication skills. Excellent People skills and ability to work will all levels of staff. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Preferred Law Firm industry experience, managing a help desk or desk side. Audio Visual experience. Responsibilities Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Intermediate PC troubleshooting and assists other team members in troubleshooting and diagnosing issues. iOS setup and troubleshooting. Documents new findings, solutions, and processes. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in projects, tasks, or issues to ensure they are completed.
06/09/2024
Full time
IT Support Manager Salary: Open + Bonus Location: Houston, TX On-site: 5 days/week Travel: Once a quarter to Austin/Dallas *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree or work equivalent. A high level of proven management experience in a professional services environment. A high level of proven experience leading Firmwide organizations. Strong Technical Background. Strong verbal and written communication skills. Excellent People skills and ability to work will all levels of staff. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Preferred Law Firm industry experience, managing a help desk or desk side. Audio Visual experience. Responsibilities Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Intermediate PC troubleshooting and assists other team members in troubleshooting and diagnosing issues. iOS setup and troubleshooting. Documents new findings, solutions, and processes. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in projects, tasks, or issues to ensure they are completed.
Many businesses have adopted D365 Business Central to drive efficiencies through improved processes, automation and Real Time Business Intelligence, and this client is no different. Client Details As a long established business and one of the market leaders in their sector they constantly invest in technology to help grow the business while maintain a competitive advantage. With this in mind, they'd now like to hire a dedicated Business Systems Manager who will take ownership of their D365 systems to help drive improvements across all functions. Description What you'll bring to the business: - Expert knowledge of all aspects of D365 Business Central - Ability to prioritise projects to ensure business critical requirements are met - Excellent stakeholder management - Review and improve current MI/BI strategy within D365 BC - Liaise with stakeholders to ensure MI/BI provides relevant insights - Business Analysis and Project Management capabilities - A demonstrable track record of managing internal resources and 3rd party suppliers - Identify opportunities to integrate D365 BC with existing systems Profile You'll be a self-starter with the ability to take ownership of the D365 systems from day one and provide expert advice and project delivery within agreed timescales. You'll have autonomy and trust within the business to ensure that key objectives are met or exceeded. Job Offer In return for your expertise you'll receive a salary in the region of £65k (DoE) plus benefits. This is a hybrid role with an initial 3 to 4 days in the Glasgow office though this is expected to reduce once you're settled into the role. Please note that this is a hybrid role requiring you to be on-site in the Glasgow office therefore you will ideally live in or around the Glasgow area. You may also be required to travel to multiple sites as part of this role therefore car ownership will be highly advantageous.
05/09/2024
Full time
Many businesses have adopted D365 Business Central to drive efficiencies through improved processes, automation and Real Time Business Intelligence, and this client is no different. Client Details As a long established business and one of the market leaders in their sector they constantly invest in technology to help grow the business while maintain a competitive advantage. With this in mind, they'd now like to hire a dedicated Business Systems Manager who will take ownership of their D365 systems to help drive improvements across all functions. Description What you'll bring to the business: - Expert knowledge of all aspects of D365 Business Central - Ability to prioritise projects to ensure business critical requirements are met - Excellent stakeholder management - Review and improve current MI/BI strategy within D365 BC - Liaise with stakeholders to ensure MI/BI provides relevant insights - Business Analysis and Project Management capabilities - A demonstrable track record of managing internal resources and 3rd party suppliers - Identify opportunities to integrate D365 BC with existing systems Profile You'll be a self-starter with the ability to take ownership of the D365 systems from day one and provide expert advice and project delivery within agreed timescales. You'll have autonomy and trust within the business to ensure that key objectives are met or exceeded. Job Offer In return for your expertise you'll receive a salary in the region of £65k (DoE) plus benefits. This is a hybrid role with an initial 3 to 4 days in the Glasgow office though this is expected to reduce once you're settled into the role. Please note that this is a hybrid role requiring you to be on-site in the Glasgow office therefore you will ideally live in or around the Glasgow area. You may also be required to travel to multiple sites as part of this role therefore car ownership will be highly advantageous.
Project Engineering Manager Assignment description The Project Engineering Manager directs and assesses the engineering team for one or more projects within the Ett program of works. The PEM provides technical leadership and guidance to a team of direct reports and engineering subcontractors to achieve a complete design to construct portions of the Ett facilities. The PEM is responsible for managing cost and schedule for all design engineering and for insuring designs are constructable within the budgets for the scope in question. Responsibilities: The project engineering manager is responsible for: Development and management of the engineering scope, budget and schedule for assigned projects Development and management of engineering performance monitoring tools, such as EVMS Identification of resource needs for the project and working with Discipline Managers to staff the project. Interfacing and coordinating with other departments (Construction, Procurement, Project Controls, Operations) to insure design accounts for the needs of all stakeholders Managing the interfaces between design engineering disciplines to ensure design is coordinated and complete. Development of scope and deliverables lists for Engineering subcontracts for the project. Ensuring all work within scope is executed in alignment with standard Ett work processes and procedures Work with the Engineering Director and Discipline Managers to ensure audits of critical work are undertaken to ensure proper quality and completeness, and to eliminate wasteful overdesign (gold-plating). Ensuring safety in design reviews are conducted and agreed actions are incorporated into the design Ensuring constructability reviews are conducted and agreed actions are incorporated into the design Monthly reporting of engineering progress and performance to the Engineering Director Attending weekly all hands engineering meetings Reporting and attending meetings as directed by the Project Manager Experience level Level 3 - High level of experience from several similar assignments/projects. Can work independently and to some extent lead a small group and develop within the area. Additional experience description Required Skills: The PEM shall have at a minimum the following skill set: Engineering degree from a recognized university A minimum of 10 years of experience designing heavy industrial facilities Experience managing multi-discipline engineering teams, including subcontractors, to execute facility design Ability to delegate work appropriately Experience in subcontract formation and management Experience using earned value management tools, or similar, to monitor engineering performance Excellent communication skills, both verbal and written Excellent active listening skills Ability to analyze a problem quickly and with limited data and determine a path to a solution ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
05/09/2024
Project-based
Project Engineering Manager Assignment description The Project Engineering Manager directs and assesses the engineering team for one or more projects within the Ett program of works. The PEM provides technical leadership and guidance to a team of direct reports and engineering subcontractors to achieve a complete design to construct portions of the Ett facilities. The PEM is responsible for managing cost and schedule for all design engineering and for insuring designs are constructable within the budgets for the scope in question. Responsibilities: The project engineering manager is responsible for: Development and management of the engineering scope, budget and schedule for assigned projects Development and management of engineering performance monitoring tools, such as EVMS Identification of resource needs for the project and working with Discipline Managers to staff the project. Interfacing and coordinating with other departments (Construction, Procurement, Project Controls, Operations) to insure design accounts for the needs of all stakeholders Managing the interfaces between design engineering disciplines to ensure design is coordinated and complete. Development of scope and deliverables lists for Engineering subcontracts for the project. Ensuring all work within scope is executed in alignment with standard Ett work processes and procedures Work with the Engineering Director and Discipline Managers to ensure audits of critical work are undertaken to ensure proper quality and completeness, and to eliminate wasteful overdesign (gold-plating). Ensuring safety in design reviews are conducted and agreed actions are incorporated into the design Ensuring constructability reviews are conducted and agreed actions are incorporated into the design Monthly reporting of engineering progress and performance to the Engineering Director Attending weekly all hands engineering meetings Reporting and attending meetings as directed by the Project Manager Experience level Level 3 - High level of experience from several similar assignments/projects. Can work independently and to some extent lead a small group and develop within the area. Additional experience description Required Skills: The PEM shall have at a minimum the following skill set: Engineering degree from a recognized university A minimum of 10 years of experience designing heavy industrial facilities Experience managing multi-discipline engineering teams, including subcontractors, to execute facility design Ability to delegate work appropriately Experience in subcontract formation and management Experience using earned value management tools, or similar, to monitor engineering performance Excellent communication skills, both verbal and written Excellent active listening skills Ability to analyze a problem quickly and with limited data and determine a path to a solution ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
McCabe and Barton are pleased to partner with a leading Financial Services House to offer this position as a Procurement & Vendor Manager. Working within the Technology Procurement team managing IT categories including hardware, software professional services and the information security towers. This is a permanent position within a growing procurement team and the candidate with have experience of driving and delivering significant value from large procurement programmes. Core Requirements 10 + years experience as a Procurement or Vendor Analyst working within IT Procurement. Experience running competitive tenders and contract negotiations Strong negotiation skills for large and complex IT procurement deals Strong project/process management skills with an ability to manage multiple vendors and projects An ability and desire to drive increased value from vendor(s) Vendor onboarding and exiting experience Experience of working in continuous improvement programmes Strong communication, interpersonal and stakeholder management skills Desirable Requirements Specific experience managing technology categories including hardware and software and experience of managing information security vendors Background working with procurement for Financial Services houses or for large companies Professional certifications such as Charted Institute of Purchasing and Supply (CIPS) Understanding or experience working with Information Technology Infrastructure Library (ITIL)
05/09/2024
Full time
McCabe and Barton are pleased to partner with a leading Financial Services House to offer this position as a Procurement & Vendor Manager. Working within the Technology Procurement team managing IT categories including hardware, software professional services and the information security towers. This is a permanent position within a growing procurement team and the candidate with have experience of driving and delivering significant value from large procurement programmes. Core Requirements 10 + years experience as a Procurement or Vendor Analyst working within IT Procurement. Experience running competitive tenders and contract negotiations Strong negotiation skills for large and complex IT procurement deals Strong project/process management skills with an ability to manage multiple vendors and projects An ability and desire to drive increased value from vendor(s) Vendor onboarding and exiting experience Experience of working in continuous improvement programmes Strong communication, interpersonal and stakeholder management skills Desirable Requirements Specific experience managing technology categories including hardware and software and experience of managing information security vendors Background working with procurement for Financial Services houses or for large companies Professional certifications such as Charted Institute of Purchasing and Supply (CIPS) Understanding or experience working with Information Technology Infrastructure Library (ITIL)
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
04/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
04/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
Manager, Software Engineering (ServiceNow) Salary: Starting at $150k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Preferred - Financial Services industry experience Preferred - Relevant certifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of system architecture and data analytics Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
04/09/2024
Full time
Manager, Software Engineering (ServiceNow) Salary: Starting at $150k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Preferred - Financial Services industry experience Preferred - Relevant certifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of system architecture and data analytics Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
Manager, Software Engineering (ServiceNow) Salary: Starting at $150k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Preferred - Financial Services industry experience Preferred - Relevant certifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of system architecture and data analytics Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
04/09/2024
Full time
Manager, Software Engineering (ServiceNow) Salary: Starting at $150k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Preferred - Financial Services industry experience Preferred - Relevant certifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of system architecture and data analytics Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
Windows Server Team Manager Bristol/Hybrid £48,000 - £54,000 We have an exciting opportunity to join a leading organisation as a Windows Server Team Manager. The right candidate will have a strong background working with Windows Servers and leading a variety of teams of IT Specialists. Technical Experience Experience and knowledge of IT service delivery and service management. Configuration and management of Windows server environments using WSUS, SCCM or Intune. A demonstrable working knowledge of ITIL equivalent to Foundation Level. Knowledge and understanding of the principles, theory and practices of IT Services delivery. Demonstrates ability to maintain effective relations with service stakeholders (eg suppliers, customers) to achieve successful issue resolution. Experienced in managing IT contracts and suppliers. Experience of Agile practices (eg Scrum, Kanban). Enterprise server experience managing Windows Server and derivatives in a large organisation. Experience of supporting Windows Services such as DNS, Active Directory and Group Policy. Good understanding of Windows availability features such as clustering/always on. Experience of PowerShell. Responsibilities Lead and manage a team of IT specialists, ensuring effective service delivery to the organisation. Oversee technical management of services in line with ITIL best practices to meet service levels and ensure a positive customer experience. Manage team schedules, tasks, and dependencies to ensure productivity and quality output, adhering to standards and best practices. Ensure services comply with architectural and security standards. Coordinate with products, suppliers, and vendors to deliver effective business services. Implement operational policies, processes, and service delivery, communicate to the team, and monitor execution. Ensure accurate documentation and standard operating procedures are maintained. Monitor and report service levels, leading continuous improvement initiatives. Lead small projects, ensuring timely and quality deliverables, including managing budgets when necessary. Enhance team performance through coaching and development aligned with industry trends.
04/09/2024
Full time
Windows Server Team Manager Bristol/Hybrid £48,000 - £54,000 We have an exciting opportunity to join a leading organisation as a Windows Server Team Manager. The right candidate will have a strong background working with Windows Servers and leading a variety of teams of IT Specialists. Technical Experience Experience and knowledge of IT service delivery and service management. Configuration and management of Windows server environments using WSUS, SCCM or Intune. A demonstrable working knowledge of ITIL equivalent to Foundation Level. Knowledge and understanding of the principles, theory and practices of IT Services delivery. Demonstrates ability to maintain effective relations with service stakeholders (eg suppliers, customers) to achieve successful issue resolution. Experienced in managing IT contracts and suppliers. Experience of Agile practices (eg Scrum, Kanban). Enterprise server experience managing Windows Server and derivatives in a large organisation. Experience of supporting Windows Services such as DNS, Active Directory and Group Policy. Good understanding of Windows availability features such as clustering/always on. Experience of PowerShell. Responsibilities Lead and manage a team of IT specialists, ensuring effective service delivery to the organisation. Oversee technical management of services in line with ITIL best practices to meet service levels and ensure a positive customer experience. Manage team schedules, tasks, and dependencies to ensure productivity and quality output, adhering to standards and best practices. Ensure services comply with architectural and security standards. Coordinate with products, suppliers, and vendors to deliver effective business services. Implement operational policies, processes, and service delivery, communicate to the team, and monitor execution. Ensure accurate documentation and standard operating procedures are maintained. Monitor and report service levels, leading continuous improvement initiatives. Lead small projects, ensuring timely and quality deliverables, including managing budgets when necessary. Enhance team performance through coaching and development aligned with industry trends.
Sourcing Manager (f/m/d) - procurement/ technical /German/SAP P1U/stakeholder Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Sourcing Manager Background: A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. The Procurement Delivery team enhances flexibility and provides end-to-end sourcing support, from BOM development through the product life cycle. By maintaining a local Procurement presence focused on continuous improvement, we ensure the global procurement model remains integrated with manufacturing. Our department supports all sites locally, meeting site specific requirements and successfully implementing global and regional projects, ensuring seamless alignment and operational efficiency. The Sourcing Manager is responsible for the execution of Direct Procurement Operations activities within a specific region, country, or site, as well as supplier management responsibilities (negotiating, contracting, performance management) in alignment with the Category Management team. As a member of the Direct Procurement Operations team, the role involves executing various value-add activities such as first-level escalation from business stakeholders, master data management, supplier performance management, and driving cost savings/continuous improvement initiatives to ensure maximum value-add to Operations. The perfect candidate has a university degree in business administration and more than 3 years of procurement experience with technical products, with experience in basic contracting, business enterprise systems. Additionally, the person is very familiar with business enterprise tools and overall procurement processes/methodologies. Lastly, the candidate is experienced in stakeholder management and is fluent in English as well as in German. Tasks & Responsibilities: . Execute procurement operations within the region or site, ensuring efficiency, compliance, and high-quality customer service as well as execute support requests, applying continuous improvement methodologies where possible. Understand end-user requirements as received directly or indirectly . Leverage applicable category guidance documents and procurement knowledge to determine the best method for driving value . Ensure compliance with applicable policies, standards, and operating procedures . Communicate the status, progress, and outcomes of procurement activities . Support the creation and review of relevant purchasing documentation . Maintain strong information flows back to the Category Management teams in the event of high-value or non-standard requests, opportunities to aggregate demand, and regular submission of operations data and requirements to develop new strategies . Apply the sourcing process (RfIs, RfQs, RfPs) for sourcing activities, including the use of eSourcing tools. Support the implementation of new processes, policies, and technologies . Collaborate with relevant business support functions (eg, Accounts Payable) to drive operational efficiencies and maximize value-add to the business . Ensure Direct Procurement Operations targets and metrics on customer service are delivered. Track and monitor these metrics, escalating issues as they arise Must Haves: . University degree - in either business administration or a technical discipline plus . 3+ years of procurement experience with technical products, with experience in basic contracting, business enterprise systems . Knowledge of business enterprise tools (eg, SAP P1U) and overall procurement processes/methodologies . Strong understanding of internal stakeholder functions and requirements, as well as stakeholder management . Fluent in English as well as in German Nice to Have: . Procurement background within a product-oriented industry is beneficial - For example: manufacturing, medical devices, automotive, electronic or other relevant industries . Project management experience with the tools and methodologies Reference Nr.: 923624SGR Role: Sourcing Manager Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 15.10.2024 Duration: 12 Deadline : 10.09.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
04/09/2024
Project-based
Sourcing Manager (f/m/d) - procurement/ technical /German/SAP P1U/stakeholder Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Sourcing Manager Background: A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. The Procurement Delivery team enhances flexibility and provides end-to-end sourcing support, from BOM development through the product life cycle. By maintaining a local Procurement presence focused on continuous improvement, we ensure the global procurement model remains integrated with manufacturing. Our department supports all sites locally, meeting site specific requirements and successfully implementing global and regional projects, ensuring seamless alignment and operational efficiency. The Sourcing Manager is responsible for the execution of Direct Procurement Operations activities within a specific region, country, or site, as well as supplier management responsibilities (negotiating, contracting, performance management) in alignment with the Category Management team. As a member of the Direct Procurement Operations team, the role involves executing various value-add activities such as first-level escalation from business stakeholders, master data management, supplier performance management, and driving cost savings/continuous improvement initiatives to ensure maximum value-add to Operations. The perfect candidate has a university degree in business administration and more than 3 years of procurement experience with technical products, with experience in basic contracting, business enterprise systems. Additionally, the person is very familiar with business enterprise tools and overall procurement processes/methodologies. Lastly, the candidate is experienced in stakeholder management and is fluent in English as well as in German. Tasks & Responsibilities: . Execute procurement operations within the region or site, ensuring efficiency, compliance, and high-quality customer service as well as execute support requests, applying continuous improvement methodologies where possible. Understand end-user requirements as received directly or indirectly . Leverage applicable category guidance documents and procurement knowledge to determine the best method for driving value . Ensure compliance with applicable policies, standards, and operating procedures . Communicate the status, progress, and outcomes of procurement activities . Support the creation and review of relevant purchasing documentation . Maintain strong information flows back to the Category Management teams in the event of high-value or non-standard requests, opportunities to aggregate demand, and regular submission of operations data and requirements to develop new strategies . Apply the sourcing process (RfIs, RfQs, RfPs) for sourcing activities, including the use of eSourcing tools. Support the implementation of new processes, policies, and technologies . Collaborate with relevant business support functions (eg, Accounts Payable) to drive operational efficiencies and maximize value-add to the business . Ensure Direct Procurement Operations targets and metrics on customer service are delivered. Track and monitor these metrics, escalating issues as they arise Must Haves: . University degree - in either business administration or a technical discipline plus . 3+ years of procurement experience with technical products, with experience in basic contracting, business enterprise systems . Knowledge of business enterprise tools (eg, SAP P1U) and overall procurement processes/methodologies . Strong understanding of internal stakeholder functions and requirements, as well as stakeholder management . Fluent in English as well as in German Nice to Have: . Procurement background within a product-oriented industry is beneficial - For example: manufacturing, medical devices, automotive, electronic or other relevant industries . Project management experience with the tools and methodologies Reference Nr.: 923624SGR Role: Sourcing Manager Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 15.10.2024 Duration: 12 Deadline : 10.09.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Avatar Producer 6 months Remote £295 - £350 PAYE Join Our Team as a Producer for Style 2 Avatars! Are you a master of organisation, a strategic thinker, and a champion of creativity? We're on the hunt for a dynamic Producer to lead the charge in developing our cutting-edge Style 2 Avatars. If you have a passion for streamlining processes, boosting team efficiency, and bringing ambitious projects to life, we want to hear from you! What You'll Do: Lead the Way: Oversee the entire production life cycle of our Style 2 Avatars, ensuring every project hits the mark on time, within budget, and meets our high-quality standards. Collaborate and Coordinate: Work closely with talented artists, designers, technical partners, and Art Managers to define clear project scopes, goals, and deliverables. Keep Things on Track: Develop detailed project schedules and work plans, monitor progress, and adapt to evolving needs to keep everything running smoothly. Be the Communication Hub: Manage seamless communication and workflow between internal teams and external partners, keeping everyone aligned and moving towards our goals. Solve Problems Like a Pro: Anticipate potential issues and tackle them head-on with creative, effective solutions to keep projects on track. Drive Progress: Lead regular project meetings, facilitate updates, gather feedback, and ensure everyone is on the same page. Showcase Success: Prepare comprehensive reports for senior management and stakeholders, highlighting project status, achievements, and outcomes. What You'll Bring: Educational Background: Bachelor's degree in Project Management or a related field. Experience: At least 5 years in a production role within the gaming or technology sectors, with a track record of successfully managing projects from start to finish. Expertise: Deep understanding of the creative and technical processes in digital avatar production. Leadership Skills: Exceptional organisational and time management abilities, with a talent for building and leading high-performing teams. Communication Prowess: Excellent communication and interpersonal skills, skilled in negotiation and adept at managing diverse stakeholder expectations. Tech-Savvy: Proficiency in project management software and tools, including Google Sheets/Docs. Adaptability: Thrives in a fast-paced, ever-changing environment. Ready to make your mark in the world of digital avatars? Apply now and be a part of something extraordinary!
04/09/2024
Project-based
Avatar Producer 6 months Remote £295 - £350 PAYE Join Our Team as a Producer for Style 2 Avatars! Are you a master of organisation, a strategic thinker, and a champion of creativity? We're on the hunt for a dynamic Producer to lead the charge in developing our cutting-edge Style 2 Avatars. If you have a passion for streamlining processes, boosting team efficiency, and bringing ambitious projects to life, we want to hear from you! What You'll Do: Lead the Way: Oversee the entire production life cycle of our Style 2 Avatars, ensuring every project hits the mark on time, within budget, and meets our high-quality standards. Collaborate and Coordinate: Work closely with talented artists, designers, technical partners, and Art Managers to define clear project scopes, goals, and deliverables. Keep Things on Track: Develop detailed project schedules and work plans, monitor progress, and adapt to evolving needs to keep everything running smoothly. Be the Communication Hub: Manage seamless communication and workflow between internal teams and external partners, keeping everyone aligned and moving towards our goals. Solve Problems Like a Pro: Anticipate potential issues and tackle them head-on with creative, effective solutions to keep projects on track. Drive Progress: Lead regular project meetings, facilitate updates, gather feedback, and ensure everyone is on the same page. Showcase Success: Prepare comprehensive reports for senior management and stakeholders, highlighting project status, achievements, and outcomes. What You'll Bring: Educational Background: Bachelor's degree in Project Management or a related field. Experience: At least 5 years in a production role within the gaming or technology sectors, with a track record of successfully managing projects from start to finish. Expertise: Deep understanding of the creative and technical processes in digital avatar production. Leadership Skills: Exceptional organisational and time management abilities, with a talent for building and leading high-performing teams. Communication Prowess: Excellent communication and interpersonal skills, skilled in negotiation and adept at managing diverse stakeholder expectations. Tech-Savvy: Proficiency in project management software and tools, including Google Sheets/Docs. Adaptability: Thrives in a fast-paced, ever-changing environment. Ready to make your mark in the world of digital avatars? Apply now and be a part of something extraordinary!
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
03/09/2024
Full time
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
03/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
03/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes