Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
04/10/2024
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
04/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
04/10/2024
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
Job Title: Senior Systems Analyst Salary: €62K + 15% Bonus Location: Galway - Hybrid (One week a month in the office) Job Description Are you passionate about driving business solutions and inspiring change in a fast-paced, collaborative environment? Managed Accounts is a growing area in financial services, and I am looking for a Senior Systems Analyst to help their advisor business lead the way. If you're excited about investment management, problem-solving, quality development, and continuous improvement, this is the perfect opportunity for you! The Team As a Senior Systems Analyst, you'll work closely with Model Management business stakeholders, Squad team members, and the Product Area Leader to understand our product vision and challenges. You'll then collaborate with your technology counterparts to deliver innovative, cost-effective, architecturally aligned, and timely solutions. By demonstrating and promoting Fidelity and Agile leadership principles, you'll contribute to our innovative agile culture. The Expertise We're Looking For Bachelor's degree in Computer Science, Management Information Systems, Business Information Systems, Mathematics, or a Finance-related field. Post-graduate degree/certification in finance or a related field is a plus. Around 5 years of experience as a systems analyst or related role, with expertise in Agile delivery environments. Financial services industry knowledge and experience are vital, with investment management and/or wealth management domain knowledge being a plus. Strong analysis skills with a proven track record of delivering complex technology projects. You thrive in a global, team-based environment! Excellent written and verbal communication skills with business and technical team members across the organization. Willingness to dive in and understand code for analysis and support purposes. Ability to understand the technology and software architecture of an application. Ability to take sophisticated features and break them into stories with well-defined business value and acceptance criteria. The Value You'll Deliver Driving analysis, design, and support for investment management solutions that help investment managers achieve outstanding performance and end-customers achieve their financial goals. Collaborating with technology and business teams to deliver high-quality solutions that achieve business goals and address challenges. Bringing curiosity and a questioning mindset to work, asking about the "why" and the "value" of new features/enhancements we build. Helping the team grow by mentoring junior systems analysts when opportunities arise. Contributing to the platform with a sense of ownership and a team-oriented work style. Enabling your squad to deliver high-quality features by capturing work clearly and concisely. If you are interested in finding out more then apply to discuss it in more detail.
04/10/2024
Full time
Job Title: Senior Systems Analyst Salary: €62K + 15% Bonus Location: Galway - Hybrid (One week a month in the office) Job Description Are you passionate about driving business solutions and inspiring change in a fast-paced, collaborative environment? Managed Accounts is a growing area in financial services, and I am looking for a Senior Systems Analyst to help their advisor business lead the way. If you're excited about investment management, problem-solving, quality development, and continuous improvement, this is the perfect opportunity for you! The Team As a Senior Systems Analyst, you'll work closely with Model Management business stakeholders, Squad team members, and the Product Area Leader to understand our product vision and challenges. You'll then collaborate with your technology counterparts to deliver innovative, cost-effective, architecturally aligned, and timely solutions. By demonstrating and promoting Fidelity and Agile leadership principles, you'll contribute to our innovative agile culture. The Expertise We're Looking For Bachelor's degree in Computer Science, Management Information Systems, Business Information Systems, Mathematics, or a Finance-related field. Post-graduate degree/certification in finance or a related field is a plus. Around 5 years of experience as a systems analyst or related role, with expertise in Agile delivery environments. Financial services industry knowledge and experience are vital, with investment management and/or wealth management domain knowledge being a plus. Strong analysis skills with a proven track record of delivering complex technology projects. You thrive in a global, team-based environment! Excellent written and verbal communication skills with business and technical team members across the organization. Willingness to dive in and understand code for analysis and support purposes. Ability to understand the technology and software architecture of an application. Ability to take sophisticated features and break them into stories with well-defined business value and acceptance criteria. The Value You'll Deliver Driving analysis, design, and support for investment management solutions that help investment managers achieve outstanding performance and end-customers achieve their financial goals. Collaborating with technology and business teams to deliver high-quality solutions that achieve business goals and address challenges. Bringing curiosity and a questioning mindset to work, asking about the "why" and the "value" of new features/enhancements we build. Helping the team grow by mentoring junior systems analysts when opportunities arise. Contributing to the platform with a sense of ownership and a team-oriented work style. Enabling your squad to deliver high-quality features by capturing work clearly and concisely. If you are interested in finding out more then apply to discuss it in more detail.
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
04/10/2024
Full time
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
One of my client is urgently hiring for a Chapter Lead - Service Operation Manager and it's a fully onsite job . Please send a copy of your CV if you would like to apply. Title: Chapter Lead - Service Operation Manager Location: Luxembourg, Luxembourg Duration: 12 months freelance contract Job type: Fully Onsite *Must be a EU Citizen* We are seeking an experienced and dynamic Service Operation Manager (SOM) to oversee the operational chapter for the client, which is responsible for delivering IT services from datacenter activities to public cloud Middleware platforms. You will lead a team of 140 members and play a crucial role in ensuring that operations run efficiently, timely, and in accordance with client expectations. Key Qualifications: Experience: 8+ years of experience in IT service operations, with at least 3+ years in a leadership role managing large teams (100+ members). Technical Knowledge: Familiarity with datacenter operations, public cloud infrastructure, and Middleware platforms. Understanding of cloud services and related technologies is essential. SAFe/Agile Expertise: Experience working in agile environments (preferably SAFe) and an understanding of vertical (service-oriented) and horizontal (function-oriented) team structures. Leadership Skills: Proven ability to lead, motivate, and develop large teams, with a focus on delivering high-quality IT services. Communication: Excellent verbal and written communication skills, capable of interfacing with both technical staff and senior management, as well as clients. Problem-Solving: Strong analytical skills to resolve complex issues quickly and efficiently. Customer-Focused: Ability to maintain and strengthen customer relationships, ensuring the highest level of satisfaction with the services provided. Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred. Key Responsibilities: Operational Leadership: Take overall responsibility for the daily operations, ensuring that services are delivered in alignment with contractual agreements and performance standards. Team Management: Lead and manage a team of 140, including overseeing staffing, performance management, and the professional development of team members. Coordination & Communication: Maintain consistent communication with Cosmos project management, staff, and stakeholders to ensure seamless operational execution. Service Delivery: Ensure that all operational activities remain on track and are delivered on time, adhering to agreed SLAs and quality metrics. Customer Support: Act as the primary point of contact for the customer (DIGIT) for all operational support needs, fostering strong client relationships. Continuous Improvement: Implement strategies and processes to improve efficiency, scalability, and service quality across operations. Staffing & Resource Management: Track staffing requirements and manage the hiring process for the operations team, ensuring the chapter is adequately resourced at all times. Incident & Problem Management: Ensure proper handling of incidents and problems to minimize service interruptions and resolve issues promptly.
04/10/2024
Project-based
One of my client is urgently hiring for a Chapter Lead - Service Operation Manager and it's a fully onsite job . Please send a copy of your CV if you would like to apply. Title: Chapter Lead - Service Operation Manager Location: Luxembourg, Luxembourg Duration: 12 months freelance contract Job type: Fully Onsite *Must be a EU Citizen* We are seeking an experienced and dynamic Service Operation Manager (SOM) to oversee the operational chapter for the client, which is responsible for delivering IT services from datacenter activities to public cloud Middleware platforms. You will lead a team of 140 members and play a crucial role in ensuring that operations run efficiently, timely, and in accordance with client expectations. Key Qualifications: Experience: 8+ years of experience in IT service operations, with at least 3+ years in a leadership role managing large teams (100+ members). Technical Knowledge: Familiarity with datacenter operations, public cloud infrastructure, and Middleware platforms. Understanding of cloud services and related technologies is essential. SAFe/Agile Expertise: Experience working in agile environments (preferably SAFe) and an understanding of vertical (service-oriented) and horizontal (function-oriented) team structures. Leadership Skills: Proven ability to lead, motivate, and develop large teams, with a focus on delivering high-quality IT services. Communication: Excellent verbal and written communication skills, capable of interfacing with both technical staff and senior management, as well as clients. Problem-Solving: Strong analytical skills to resolve complex issues quickly and efficiently. Customer-Focused: Ability to maintain and strengthen customer relationships, ensuring the highest level of satisfaction with the services provided. Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred. Key Responsibilities: Operational Leadership: Take overall responsibility for the daily operations, ensuring that services are delivered in alignment with contractual agreements and performance standards. Team Management: Lead and manage a team of 140, including overseeing staffing, performance management, and the professional development of team members. Coordination & Communication: Maintain consistent communication with Cosmos project management, staff, and stakeholders to ensure seamless operational execution. Service Delivery: Ensure that all operational activities remain on track and are delivered on time, adhering to agreed SLAs and quality metrics. Customer Support: Act as the primary point of contact for the customer (DIGIT) for all operational support needs, fostering strong client relationships. Continuous Improvement: Implement strategies and processes to improve efficiency, scalability, and service quality across operations. Staffing & Resource Management: Track staffing requirements and manage the hiring process for the operations team, ensuring the chapter is adequately resourced at all times. Incident & Problem Management: Ensure proper handling of incidents and problems to minimize service interruptions and resolve issues promptly.
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. The Railnet programme consists of 3 work streams: MX1 over SDH Project will provide an in house solution on which to migrate telephony services, the VCT Project will provide a joint Rail, 3rd party supplied solution and the FTNx WAN Project will deliver the network connectivity underpinning the VCT solution. Experience of delivering Telecoms and Voice or IT Networking LAN/WAN projects Prince 2 or APM Stakeholder management experience Strong Excel and presentation skills. Strong supplier management skills Excellent interpersonal, management and communication skills. Practical understanding of GRIP, Engineering Management Standards (eg 2009), CSM and CDM. Ideally have experience of working in an operational Railway environment Strong team and leadership skills. Progression We understand that your career progression is important to you. At CACI people get promoted on merit, when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress. Everyone's career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn't mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path. Flexibility The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives and we can't always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and a new flexible working policy will be released when the situation stabilises. Development Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. We will work with you to create a bespoke training plan. Benefits We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
04/10/2024
Full time
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. The Railnet programme consists of 3 work streams: MX1 over SDH Project will provide an in house solution on which to migrate telephony services, the VCT Project will provide a joint Rail, 3rd party supplied solution and the FTNx WAN Project will deliver the network connectivity underpinning the VCT solution. Experience of delivering Telecoms and Voice or IT Networking LAN/WAN projects Prince 2 or APM Stakeholder management experience Strong Excel and presentation skills. Strong supplier management skills Excellent interpersonal, management and communication skills. Practical understanding of GRIP, Engineering Management Standards (eg 2009), CSM and CDM. Ideally have experience of working in an operational Railway environment Strong team and leadership skills. Progression We understand that your career progression is important to you. At CACI people get promoted on merit, when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress. Everyone's career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn't mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path. Flexibility The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives and we can't always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and a new flexible working policy will be released when the situation stabilises. Development Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. We will work with you to create a bespoke training plan. Benefits We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Benchmarking Project Manager - Remote Are you a self-motivated and experienced Benchmarking Manager looking to join a growing team? About the Role In this remote position, you'll lead and manage benchmarking projects from start to finish. You'll collaborate closely with clients to understand their unique needs and develop tailored benchmarking plans. Your responsibilities will include: Conducting in-depth data analysis and interpretation Identifying key trends and insights Developing clear and concise reports and presentations Maintaining strong client relationships Key Requirements Proven experience in benchmarking (5+ years) Strong project management skills, ideally with Prince2 experience Excellent analytical and problem-solving abilities Exceptional communication and presentation skills Ability to work independently and as part of a team Experience with cost and pricing benchmarking Relevant degree (business, economics, finance) Benefits Great salary and benefits package Opportunities for professional growth and development Work with a talented and experienced team Remote work flexibility If you're passionate about benchmarking and ready to take on a challenging and rewarding role, we encourage you to apply.
04/10/2024
Full time
Benchmarking Project Manager - Remote Are you a self-motivated and experienced Benchmarking Manager looking to join a growing team? About the Role In this remote position, you'll lead and manage benchmarking projects from start to finish. You'll collaborate closely with clients to understand their unique needs and develop tailored benchmarking plans. Your responsibilities will include: Conducting in-depth data analysis and interpretation Identifying key trends and insights Developing clear and concise reports and presentations Maintaining strong client relationships Key Requirements Proven experience in benchmarking (5+ years) Strong project management skills, ideally with Prince2 experience Excellent analytical and problem-solving abilities Exceptional communication and presentation skills Ability to work independently and as part of a team Experience with cost and pricing benchmarking Relevant degree (business, economics, finance) Benefits Great salary and benefits package Opportunities for professional growth and development Work with a talented and experienced team Remote work flexibility If you're passionate about benchmarking and ready to take on a challenging and rewarding role, we encourage you to apply.
People Source Consulting Ltd
Basingstoke, Hampshire
Job Title: Network Architect (12-Month Contract) Rate: £600pd (Inside IR35) Location: Basingstoke (5 days on-site with occasional UK travel) Clearance: SC Required prior to starting We are seeking an experienced Network Architect for a 12-month contract role based in Basingstoke. This is an exciting opportunity for someone with strong technical skills, combined with a passion for creating innovative network solutions. If you are a team player with a desire to work at the forefront of technology, this could be the perfect role for you. As a Network Architect, you will work closely with our solution architects, delivery executives, and customers to produce high-level design documentation and deliver solutions that meet complex business requirements. This role requires someone with a background in pre-sales and bid environments, who is comfortable working in a fast-paced, collaborative setting. Responsibilities: Work closely with Delivery Executives, Solution Owners, and Customers to produce design documentation for a variety of complex bids and changes. Develop innovative network solutions aligned with customer requirements using technologies from leading vendors. Take ownership of high-level solutions and designs that meet or exceed customer expectations. Collaborate with multiple teams, including Sales, Bid Managers, and Technical Architects, to support bids and projects. Assist in producing estimates (BOMs, licensing, and effort) based on the chosen methodologies. Provide input into reports and presentations for customers and key stakeholders as required. Essential Skills: Proven experience creating innovative network solutions that meet customer requirements. Experience working directly with customers to derive and refine requirements. Experience delivering high-level solutions and designs in line with customer expectations. Strong understanding of a variety of network and routing protocols. Prior experience working on medium to large-scale bids and complex changes. Demonstrable experience working across multiple teams in a bid environment. Excellent communication skills and the ability to manage multiple stakeholders. Strong attention to detail and a proactive approach to problem-solving. Due to the nature of the work, SC Clearance will be required prior to work starting, therefore candidates should hold current, valid SC OR be willing and eligible to undertake clearance as a minimum requirement. In Return: Contract Length: 12 months Rate: £600pd (Inside of IR35) Location: Basingstoke (on-site) with some travel to other UK sites as required Start Date: ASAP People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
04/10/2024
Project-based
Job Title: Network Architect (12-Month Contract) Rate: £600pd (Inside IR35) Location: Basingstoke (5 days on-site with occasional UK travel) Clearance: SC Required prior to starting We are seeking an experienced Network Architect for a 12-month contract role based in Basingstoke. This is an exciting opportunity for someone with strong technical skills, combined with a passion for creating innovative network solutions. If you are a team player with a desire to work at the forefront of technology, this could be the perfect role for you. As a Network Architect, you will work closely with our solution architects, delivery executives, and customers to produce high-level design documentation and deliver solutions that meet complex business requirements. This role requires someone with a background in pre-sales and bid environments, who is comfortable working in a fast-paced, collaborative setting. Responsibilities: Work closely with Delivery Executives, Solution Owners, and Customers to produce design documentation for a variety of complex bids and changes. Develop innovative network solutions aligned with customer requirements using technologies from leading vendors. Take ownership of high-level solutions and designs that meet or exceed customer expectations. Collaborate with multiple teams, including Sales, Bid Managers, and Technical Architects, to support bids and projects. Assist in producing estimates (BOMs, licensing, and effort) based on the chosen methodologies. Provide input into reports and presentations for customers and key stakeholders as required. Essential Skills: Proven experience creating innovative network solutions that meet customer requirements. Experience working directly with customers to derive and refine requirements. Experience delivering high-level solutions and designs in line with customer expectations. Strong understanding of a variety of network and routing protocols. Prior experience working on medium to large-scale bids and complex changes. Demonstrable experience working across multiple teams in a bid environment. Excellent communication skills and the ability to manage multiple stakeholders. Strong attention to detail and a proactive approach to problem-solving. Due to the nature of the work, SC Clearance will be required prior to work starting, therefore candidates should hold current, valid SC OR be willing and eligible to undertake clearance as a minimum requirement. In Return: Contract Length: 12 months Rate: £600pd (Inside of IR35) Location: Basingstoke (on-site) with some travel to other UK sites as required Start Date: ASAP People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
AV Specialist (Events)/Audio Visual/Events Specialist A fantastic opportunity has arisen for a AV Specialist (Events)/Audio Visual/Events Specialist to join our London based global law firm on a permanent basis. AV Specialist (Events)/Audio Visual/Events Specialist Key Responsibilities: * Support and build strong partnerships with the Regional Section Head and Director of Business Operations for the section to translate business objectives into HR strategies * Serve as one of the primary AV/Hybrid Events contacts to coordinate and support technical requirements for onsite/offsite high-profile event(s) that are assigned to the Senior Specialist. * Schedule, attend and/or manage technical project meetings with Events, stakeholders, and organizers of upcoming Firm and high-profile events * Help identify resources and risks, and communicate to stakeholders the technical expectations and goals for the event * Research availability (and pricing) of special technology or external technical services that may need to be purchased or contracted for a high-profile event * Coordinate and collaborate with all teams involved in a Firm or high-profile event and ensure the technical requirements of the project meets the schedule, budget, and timeline * Schedule, conduct, and oversee technical meetings and rehearsals with contractors to ensure they meet expected quality, pricing, budget, and execution * Work with hotel teams, site managers, vendors, and logistics teams to specify and deliver the aspects of each event site * Consistently provide updates to the organizers, Technology leaders, and stakeholders on the status of technical deliverables, changes to orders or contracts, as well as pricing schedules and deliverables * Escalate, troubleshoot, communicate, and seek resolution to technical challenges or issues before and during events AV Specialist (Events)/Audio Visual/Events Specialist Qualifications: * 5+ years hands-on experience in AV event production, broadcast, post production and communications * Expert level on web conferencing, webcasting and meeting apps on a live production setting * Strong knowledge of photography, video editing tools, video recording, audio routing and lighting * Experience with AV switching, touch panels, advanced AV Troubleshooting & maintenance * Strong problem-solving skills, analytical, creative, be able to agile under pressure, * Strong communicator, and impeccable organizational abilities * Strong understanding of audio/video protocols and Crestron and DSP files * Self-motivated and able to work in different settings, in a fast-paced environment AV Specialist (Events)/Audio Visual/Events Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
04/10/2024
Full time
AV Specialist (Events)/Audio Visual/Events Specialist A fantastic opportunity has arisen for a AV Specialist (Events)/Audio Visual/Events Specialist to join our London based global law firm on a permanent basis. AV Specialist (Events)/Audio Visual/Events Specialist Key Responsibilities: * Support and build strong partnerships with the Regional Section Head and Director of Business Operations for the section to translate business objectives into HR strategies * Serve as one of the primary AV/Hybrid Events contacts to coordinate and support technical requirements for onsite/offsite high-profile event(s) that are assigned to the Senior Specialist. * Schedule, attend and/or manage technical project meetings with Events, stakeholders, and organizers of upcoming Firm and high-profile events * Help identify resources and risks, and communicate to stakeholders the technical expectations and goals for the event * Research availability (and pricing) of special technology or external technical services that may need to be purchased or contracted for a high-profile event * Coordinate and collaborate with all teams involved in a Firm or high-profile event and ensure the technical requirements of the project meets the schedule, budget, and timeline * Schedule, conduct, and oversee technical meetings and rehearsals with contractors to ensure they meet expected quality, pricing, budget, and execution * Work with hotel teams, site managers, vendors, and logistics teams to specify and deliver the aspects of each event site * Consistently provide updates to the organizers, Technology leaders, and stakeholders on the status of technical deliverables, changes to orders or contracts, as well as pricing schedules and deliverables * Escalate, troubleshoot, communicate, and seek resolution to technical challenges or issues before and during events AV Specialist (Events)/Audio Visual/Events Specialist Qualifications: * 5+ years hands-on experience in AV event production, broadcast, post production and communications * Expert level on web conferencing, webcasting and meeting apps on a live production setting * Strong knowledge of photography, video editing tools, video recording, audio routing and lighting * Experience with AV switching, touch panels, advanced AV Troubleshooting & maintenance * Strong problem-solving skills, analytical, creative, be able to agile under pressure, * Strong communicator, and impeccable organizational abilities * Strong understanding of audio/video protocols and Crestron and DSP files * Self-motivated and able to work in different settings, in a fast-paced environment AV Specialist (Events)/Audio Visual/Events Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Project Managers Come join our Luxembourg based team supporting the European Investment Bank on key projects throughout the EU. As a Project Management, you will be a key part of the Charles Oakes team responsible for leading project management activities and large-scale stakeholder coordination for the European Investment Bank. Your role will include defining project management frameworks and applying in-depth knowledge of project management principles and best practices. You will be instrumental in developing project management plans, identifying milestones, key deliverables, as well as potential risks and challenges. Sound interesting? Share your English Europass CV, showing how you meet the requirements below: Bachelor's degree in a relevant field. A master's degree or professional certifications in project management (eg, PMP, PRINCE2) will be considered an asset. 5+ years of experience in a project management senior role, preferably within a consultancy or similar environment. Proven record of project management success, with extensive experience in collaboration with or project management activities for EU institutions. Strong knowledge of at least one project management methodology such as PM2, PMI, PRINCE2, or SCRUM. Proficiency in the use of project planning software, ideally MS Projects. Demonstrated ability to work under pressure with a hands-on and analytical mindset. Excellent management, team spirit, and diplomacy skills. Experience in communication and change management activities. Fluency in English (at least B2 level). This is your chance to be a part of a company that is committed to making a difference and values the contribution of its employees. We look forward to discussing this opportunity with qualified candidates
04/10/2024
Full time
Project Managers Come join our Luxembourg based team supporting the European Investment Bank on key projects throughout the EU. As a Project Management, you will be a key part of the Charles Oakes team responsible for leading project management activities and large-scale stakeholder coordination for the European Investment Bank. Your role will include defining project management frameworks and applying in-depth knowledge of project management principles and best practices. You will be instrumental in developing project management plans, identifying milestones, key deliverables, as well as potential risks and challenges. Sound interesting? Share your English Europass CV, showing how you meet the requirements below: Bachelor's degree in a relevant field. A master's degree or professional certifications in project management (eg, PMP, PRINCE2) will be considered an asset. 5+ years of experience in a project management senior role, preferably within a consultancy or similar environment. Proven record of project management success, with extensive experience in collaboration with or project management activities for EU institutions. Strong knowledge of at least one project management methodology such as PM2, PMI, PRINCE2, or SCRUM. Proficiency in the use of project planning software, ideally MS Projects. Demonstrated ability to work under pressure with a hands-on and analytical mindset. Excellent management, team spirit, and diplomacy skills. Experience in communication and change management activities. Fluency in English (at least B2 level). This is your chance to be a part of a company that is committed to making a difference and values the contribution of its employees. We look forward to discussing this opportunity with qualified candidates
Oracle Functional Consultant - Projects (Costing/PM/OTL) Clearance required: N/A Nationality Requirement: N/A Interview process: 1 stage Location: Remote (It would be Holborn, London if there were any office visits) Sector: MALS IR35 Status: Mandated PAYE only We are heading up a recruitment drive for a global consultancy that require a Oracle Functional Consultant to join them on a major project that's based remotely. Job Description: Key Responsibilities: Lead all the Projects & Assets Functional Team for all aspects for the Oracle EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Candidates must be UK based with permanent residency. Strong understanding of Oracle eBusiness Suite ERP especially the Projects and Assets modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Oracle solutions Experience of working in with a Manufacturing Organisation highly desirable
04/10/2024
Project-based
Oracle Functional Consultant - Projects (Costing/PM/OTL) Clearance required: N/A Nationality Requirement: N/A Interview process: 1 stage Location: Remote (It would be Holborn, London if there were any office visits) Sector: MALS IR35 Status: Mandated PAYE only We are heading up a recruitment drive for a global consultancy that require a Oracle Functional Consultant to join them on a major project that's based remotely. Job Description: Key Responsibilities: Lead all the Projects & Assets Functional Team for all aspects for the Oracle EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Candidates must be UK based with permanent residency. Strong understanding of Oracle eBusiness Suite ERP especially the Projects and Assets modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Oracle solutions Experience of working in with a Manufacturing Organisation highly desirable
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Oracle Functional Consultant - Projects (Costing/PM/OTL) Location: Remote (It would be Holborn, London if there were any office visits) Duration: 3 months Key Responsibilities: Lead all the Projects & Assets Functional Team for all aspects for the Oracle EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Candidates must be UK based with permanent residency. Strong understanding of Oracle eBusiness Suite ERP especially the Projects and Assets modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Oracle solutions Experience of working in with a Manufacturing Organisation highly desirable If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
04/10/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Oracle Functional Consultant - Projects (Costing/PM/OTL) Location: Remote (It would be Holborn, London if there were any office visits) Duration: 3 months Key Responsibilities: Lead all the Projects & Assets Functional Team for all aspects for the Oracle EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Candidates must be UK based with permanent residency. Strong understanding of Oracle eBusiness Suite ERP especially the Projects and Assets modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Oracle solutions Experience of working in with a Manufacturing Organisation highly desirable If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Oracle Functional Consultant - Manufacturing Location: Remote (It would be Holborn, London if there were any office visits) Duration: 3 months Key Responsibilities: Lead all the Supply Chain and Manufacturing Functional Team for all aspects for the Oracle EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Strong understanding of Oracle eBusiness Suite ERP especially the Supply Chain and Manufacturing modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Oracle solutions Experience of working in with a Manufacturing Organisation highly desirable If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
04/10/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Oracle Functional Consultant - Manufacturing Location: Remote (It would be Holborn, London if there were any office visits) Duration: 3 months Key Responsibilities: Lead all the Supply Chain and Manufacturing Functional Team for all aspects for the Oracle EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Strong understanding of Oracle eBusiness Suite ERP especially the Supply Chain and Manufacturing modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Oracle solutions Experience of working in with a Manufacturing Organisation highly desirable If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Key Responsibilities: Lead all the Projects & Assets Functional Team for all aspects for the Client EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Candidates must be UK based with permanent residency. Strong understanding of Client eBusiness Suite ERP especially the Projects and Assets modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Client solutions Experience of working in with a Manufacturing Organisation highly desirable
04/10/2024
Project-based
Key Responsibilities: Lead all the Projects & Assets Functional Team for all aspects for the Client EBS implementation Work with the Solution Architect, Engagement Manager and Technical Architect to provide the overall solution Work closely with the client senior stakeholders, process and product owners to advise and support them in their decision making. Be accountable for the configuration and design of the Projects and Assets aspects of the solution. Including integrations, extensions, and reporting. Manage the workload of the Functional team and act as the escalation point where necessary Collaborate with cross-functional teams to deliver successful projects. Required Skills and Qualifications: Candidates must be UK based with permanent residency. Strong understanding of Client eBusiness Suite ERP especially the Projects and Assets modules Experience with Datamodelling, data integration, data migration, and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Able to work to agile delivery methodologies. Fostering a collaborative environment among team members and stakeholders. Clear and effective communication with stakeholders and project team throughout the implementation. Ability to manage risks and mitigate obstacles early in a project. Additional Skills and Qualifications: At least 10 Years experience implementing Client solutions Experience of working in with a Manufacturing Organisation highly desirable
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
04/10/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Title: Project Manager for Leading Medical Device Company in Dublin We are seeking an experienced and motivated project manager to join our client, a top medical device company in Dublin, Ireland. This role offers an exciting opportunity to work with cutting-edge technology and expand your career in the industry. Responsibilities: - Manage projects related to moulding processes in the medical device sector - Collaborate with cross-functional teams in engineering, quality assurance, and production operations - Oversee all aspects of project management, including planning, execution, and monitoring - Create and maintain timelines and budgets Requirements: - Bachelor's degree or higher in Engineering - Experience delivering complex technical programs involving moulding processes - Ability to lead multi-disciplinary teams Competitive rates. Contract Duration: 12 months with the possibility of extension. To apply, please send your updated CV today! Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit our website Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
04/10/2024
Project-based
Title: Project Manager for Leading Medical Device Company in Dublin We are seeking an experienced and motivated project manager to join our client, a top medical device company in Dublin, Ireland. This role offers an exciting opportunity to work with cutting-edge technology and expand your career in the industry. Responsibilities: - Manage projects related to moulding processes in the medical device sector - Collaborate with cross-functional teams in engineering, quality assurance, and production operations - Oversee all aspects of project management, including planning, execution, and monitoring - Create and maintain timelines and budgets Requirements: - Bachelor's degree or higher in Engineering - Experience delivering complex technical programs involving moulding processes - Ability to lead multi-disciplinary teams Competitive rates. Contract Duration: 12 months with the possibility of extension. To apply, please send your updated CV today! Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit our website Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
One of my client is urgently hiring for a Cloud Transformation Architect and it's a fully remote job . Please send a copy of your CV if you would like to apply. Title: Cloud Transformation Architect Location: Fully Remote Duration: 12 months freelance contract *Must be a EU Citizen* Overview : We are seeking an experienced and forward-thinking System Architect to lead a SAFe Agile Release Train (ART) focused on the cloud transformation of DIGIT hosting services. As the System Architect, you will play a pivotal role in designing, guiding, and overseeing the implementation of cloud solutions that will modernize our infrastructure and optimize hosting capabilities. This position is integral to the success of our digital transformation strategy, leveraging cutting-edge cloud technologies to drive scalability, security, and operational efficiency. You will work collaboratively with cross-functional teams, including product management, development, DevOps, and security to deliver robust cloud solutions that align with business goals. Key Responsibilities : Lead the ART (Agile Release Train): Oversee the end-to-end process of migrating DIGIT hosting services to the cloud within the SAFe (Scaled Agile Framework) structure. Cloud Architecture & Strategy: Develop and implement a cloud architecture roadmap that supports business needs, with a focus on scalability, security, and performance. Design and Implementation: Design high-level cloud architectures (AWS, Azure, GCP, etc.) and oversee their integration with existing services. Ensure that architecture decisions are aligned with best practices for cloud native services. Collaboration: Work closely with Agile teams, Product Managers, and Business Owners to break down architectural work into executable features and stories within PI (Program Increment) planning. Continuous Improvement: Drive continuous improvements in cloud strategy and execution by evaluating emerging technologies, best practices, and cloud management tools. Compliance and Security: Ensure the cloud environments meet compliance, security, and governance standards. Mentoring and Leadership: Provide architectural guidance and leadership to development teams, ensuring that the design and implementation of the cloud services align with the overall cloud transformation strategy. Stakeholder Communication: Engage with senior stakeholders, providing clear communication on the progression of the cloud transformation and how the architecture supports broader organizational goals Required Skills & Experience: 10+ years of experience in IT architecture, system design, and cloud technologies. Experience in Leading ART within SAFe Framework (certifications such as SAFe Architect or SAFe Agilist are a plus). Proven expertise in cloud platforms such as AWS, Azure, or GCP and familiarity with cloud migration strategies. Strong knowledge of DevOps, CI/CD pipelines, infrastructure as code (IaC) (eg, Terraform, CloudFormation). Solid understanding of microservices architecture, containerization (Kubernetes, Docker), and serverless computing. Excellent interpersonal and communication skills with the ability to lead cross-functional teams. Strong understanding of security best practices in cloud environments. Experience with compliance standards such as ISO 27001, GDPR, SOC 2 is a plus. A track record of driving cloud transformation projects in large-scale environment Preferred Qualifications: SAFe certification (SAFe Architect, SAFe Agilist, or similar). Experience in managing Agile teams and familiarity with Agile methodologies, particularly in the context of SAFe. Demonstrated experience in cloud cost optimization and performance tuning. Ability to balance technical depth with strong business acumen Requirements : EU citizenship. Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.
04/10/2024
Project-based
One of my client is urgently hiring for a Cloud Transformation Architect and it's a fully remote job . Please send a copy of your CV if you would like to apply. Title: Cloud Transformation Architect Location: Fully Remote Duration: 12 months freelance contract *Must be a EU Citizen* Overview : We are seeking an experienced and forward-thinking System Architect to lead a SAFe Agile Release Train (ART) focused on the cloud transformation of DIGIT hosting services. As the System Architect, you will play a pivotal role in designing, guiding, and overseeing the implementation of cloud solutions that will modernize our infrastructure and optimize hosting capabilities. This position is integral to the success of our digital transformation strategy, leveraging cutting-edge cloud technologies to drive scalability, security, and operational efficiency. You will work collaboratively with cross-functional teams, including product management, development, DevOps, and security to deliver robust cloud solutions that align with business goals. Key Responsibilities : Lead the ART (Agile Release Train): Oversee the end-to-end process of migrating DIGIT hosting services to the cloud within the SAFe (Scaled Agile Framework) structure. Cloud Architecture & Strategy: Develop and implement a cloud architecture roadmap that supports business needs, with a focus on scalability, security, and performance. Design and Implementation: Design high-level cloud architectures (AWS, Azure, GCP, etc.) and oversee their integration with existing services. Ensure that architecture decisions are aligned with best practices for cloud native services. Collaboration: Work closely with Agile teams, Product Managers, and Business Owners to break down architectural work into executable features and stories within PI (Program Increment) planning. Continuous Improvement: Drive continuous improvements in cloud strategy and execution by evaluating emerging technologies, best practices, and cloud management tools. Compliance and Security: Ensure the cloud environments meet compliance, security, and governance standards. Mentoring and Leadership: Provide architectural guidance and leadership to development teams, ensuring that the design and implementation of the cloud services align with the overall cloud transformation strategy. Stakeholder Communication: Engage with senior stakeholders, providing clear communication on the progression of the cloud transformation and how the architecture supports broader organizational goals Required Skills & Experience: 10+ years of experience in IT architecture, system design, and cloud technologies. Experience in Leading ART within SAFe Framework (certifications such as SAFe Architect or SAFe Agilist are a plus). Proven expertise in cloud platforms such as AWS, Azure, or GCP and familiarity with cloud migration strategies. Strong knowledge of DevOps, CI/CD pipelines, infrastructure as code (IaC) (eg, Terraform, CloudFormation). Solid understanding of microservices architecture, containerization (Kubernetes, Docker), and serverless computing. Excellent interpersonal and communication skills with the ability to lead cross-functional teams. Strong understanding of security best practices in cloud environments. Experience with compliance standards such as ISO 27001, GDPR, SOC 2 is a plus. A track record of driving cloud transformation projects in large-scale environment Preferred Qualifications: SAFe certification (SAFe Architect, SAFe Agilist, or similar). Experience in managing Agile teams and familiarity with Agile methodologies, particularly in the context of SAFe. Demonstrated experience in cloud cost optimization and performance tuning. Ability to balance technical depth with strong business acumen Requirements : EU citizenship. Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.
We are recruiting for a Transport Logistics Specialist on contract based in Farnborough, Hampshire to work for a leading Space organisation. Job Purpose: You will be part of the Production Team, responsible for delivering transport, and logistics solutions to enable the global delivery of products (Aircraft, Ground Control Station, Payload, Maintenance spares) to different temporary and permanent sites. Your role will be to continually Improve, optimise, and control logistics processes to secure the transportation, shipping, and final delivery of products, ensuring cost and effective solutions through 3rd Party Logistics (3PL) service providers. Responsibilities: Coordinate transport requirements through selection of most appropriate 3PL provider, on cost and lead time. Creating shipping documents as appropriate, such as Proforma Invoice, packing list and Shipping Request Form. Be the central point of contact for all freight movements for export and imports using pre-agreed Incoterms until each AALTO Port is set up as the IOR/EOR. Consulting on a regular basis with forwarders on multiple shipments, status, and ensuring all flows correctly. Advise on Incoterms (Terms of delivery stipulating duty and other liabilities) inquiries, communication with suppliers on transport/logistics related matters. Work with Procurement to source forwarders, 3PL's that can deliver the right service on time, and on cost. Carry out Freight Forwarder performance checks, risks and opportunity management in the frame of the programme/project freight movement activities. Work with Procurement and Accounting to ensure all purchase orders are in place relating to logistic movement and ensure all logistic movement invoices are justified and accurate. Support the Logistic Manager in strategic projects and process improvements. Create templates, process flows and central storage of information, to enable a more uniformed and accurate documentation flow for all imports and exports. Work with Customs and Procurement to maintain the global classification Matrix to include Export ratings, HTS and USHTS classification for inventory Experience in export and import is required. Experience contacting 3rd party shippers Knowledge of compliance. Dynamic 365 or similar ERP system experience. Experience and Qualifications: Minimum 3 years of experience in Transport and Logistics Familiar with and able to apply HS classifications. Knowledge of Aircraft or Space logistics/transport standards and certification requirements. Understanding on Dual Use and Export Control classifications Familiar with freight forwarding, shipping, air, and road transportation, including INCO Terms. Planning and attention to detail, including intermediate or expert in Microsoft Office applications. Knowledge of Health and Safety requirements pertinent to production and stores environment. IATA & IMDG qualified or able to obtain within initial period of employment.
04/10/2024
Project-based
We are recruiting for a Transport Logistics Specialist on contract based in Farnborough, Hampshire to work for a leading Space organisation. Job Purpose: You will be part of the Production Team, responsible for delivering transport, and logistics solutions to enable the global delivery of products (Aircraft, Ground Control Station, Payload, Maintenance spares) to different temporary and permanent sites. Your role will be to continually Improve, optimise, and control logistics processes to secure the transportation, shipping, and final delivery of products, ensuring cost and effective solutions through 3rd Party Logistics (3PL) service providers. Responsibilities: Coordinate transport requirements through selection of most appropriate 3PL provider, on cost and lead time. Creating shipping documents as appropriate, such as Proforma Invoice, packing list and Shipping Request Form. Be the central point of contact for all freight movements for export and imports using pre-agreed Incoterms until each AALTO Port is set up as the IOR/EOR. Consulting on a regular basis with forwarders on multiple shipments, status, and ensuring all flows correctly. Advise on Incoterms (Terms of delivery stipulating duty and other liabilities) inquiries, communication with suppliers on transport/logistics related matters. Work with Procurement to source forwarders, 3PL's that can deliver the right service on time, and on cost. Carry out Freight Forwarder performance checks, risks and opportunity management in the frame of the programme/project freight movement activities. Work with Procurement and Accounting to ensure all purchase orders are in place relating to logistic movement and ensure all logistic movement invoices are justified and accurate. Support the Logistic Manager in strategic projects and process improvements. Create templates, process flows and central storage of information, to enable a more uniformed and accurate documentation flow for all imports and exports. Work with Customs and Procurement to maintain the global classification Matrix to include Export ratings, HTS and USHTS classification for inventory Experience in export and import is required. Experience contacting 3rd party shippers Knowledge of compliance. Dynamic 365 or similar ERP system experience. Experience and Qualifications: Minimum 3 years of experience in Transport and Logistics Familiar with and able to apply HS classifications. Knowledge of Aircraft or Space logistics/transport standards and certification requirements. Understanding on Dual Use and Export Control classifications Familiar with freight forwarding, shipping, air, and road transportation, including INCO Terms. Planning and attention to detail, including intermediate or expert in Microsoft Office applications. Knowledge of Health and Safety requirements pertinent to production and stores environment. IATA & IMDG qualified or able to obtain within initial period of employment.
Job Title: ServiceNow Solution Architect Company: Leading Tech Consultancy Location: London, Hybrid Industry: Investment Management, Private Markets, Multi-Asset Management About Us: We are a leading technology consultancy specialising in helping organisations within the Investment Management space maximise their digital transformation potential. Our mission is to introduce and extend the use of ServiceNow within our clients' environments, leveraging proprietary solutions and ServiceNow marketplace application templates. We partner with some of the most prestigious firms in the Investment Management sector, providing them with cutting-edge ServiceNow solutions tailored to their unique business needs. Role Overview: As a Lead ServiceNow Consultant, you will guide cross-functional squads and manage the delivery of ServiceNow solutions across several clients, primarily within Investment Management. You'll take ownership of technical engagements, ensuring solution design and implementation meet the highest standards while driving impactful outcomes. This role offers the chance to work with a variety of ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM, and play a key part in our clients' ServiceNow-driven transformation journeys. Key Responsibilities: Lead Technical Implementations: Drive the design, assurance, and delivery of scalable ServiceNow solutions across multiple modules, ensuring alignment with client requirements. Stakeholder Engagement: Collaborate closely with clients, business stakeholders, project managers, and technical teams to understand business needs and propose ServiceNow-centric solutions, maximizing ROI. Solution Architecture: Define and implement robust ServiceNow architectures, ensuring seamless integration with other systems and adherence to best practices. Customization & Development: Lead customisation efforts using JavaScript, APIs, and integration tools to deliver tailored solutions. Project Leadership: Oversee ServiceNow projects from discovery to deployment, ensuring timely and successful delivery across multiple projects. Mentoring & Leadership: Provide technical leadership and mentoring to junior consultants and developers, maintaining high standards in solution design and delivery. Problem Solving: Address complex technical challenges and ensure smooth operation of the ServiceNow platform. Continuous Improvement: Stay current with the latest ServiceNow releases and innovations and proactively suggest improvements for client environments. Skills & Experience Required: ServiceNow Expertise: Minimum of 5 years' experience in ServiceNow consulting, with in-depth knowledge of ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM modules. Leadership in Implementation: Proven track record of leading large-scale ServiceNow implementations across both technical and functional domains. Technical Proficiency: Strong experience with JavaScript, REST/SOAP APIs, Flow Designer, and integrating ServiceNow with other platforms. Architectural Design: Expertise in ServiceNow architecture with a focus on designing scalable solutions and system integration's. Client-Facing Skills: Excellent communication skills, capable of engaging technical and non-technical stakeholders at all levels. Certifications: ServiceNow certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified System Administrator (CSA) are highly desirable. Problem-Solving Abilities: Ability to troubleshoot and resolve complex technical issues efficiently. Team Leadership: Experience mentoring or leading technical teams, ensuring the development and delivery of high-quality solutions. Investment Management Application Knowledge: Familiarity with at least one Investment Management end-point application (eg, eFront, Intralinks, Simcorp Dimension) is a significant advantage. Disclaimer Not with standing any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
04/10/2024
Full time
Job Title: ServiceNow Solution Architect Company: Leading Tech Consultancy Location: London, Hybrid Industry: Investment Management, Private Markets, Multi-Asset Management About Us: We are a leading technology consultancy specialising in helping organisations within the Investment Management space maximise their digital transformation potential. Our mission is to introduce and extend the use of ServiceNow within our clients' environments, leveraging proprietary solutions and ServiceNow marketplace application templates. We partner with some of the most prestigious firms in the Investment Management sector, providing them with cutting-edge ServiceNow solutions tailored to their unique business needs. Role Overview: As a Lead ServiceNow Consultant, you will guide cross-functional squads and manage the delivery of ServiceNow solutions across several clients, primarily within Investment Management. You'll take ownership of technical engagements, ensuring solution design and implementation meet the highest standards while driving impactful outcomes. This role offers the chance to work with a variety of ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM, and play a key part in our clients' ServiceNow-driven transformation journeys. Key Responsibilities: Lead Technical Implementations: Drive the design, assurance, and delivery of scalable ServiceNow solutions across multiple modules, ensuring alignment with client requirements. Stakeholder Engagement: Collaborate closely with clients, business stakeholders, project managers, and technical teams to understand business needs and propose ServiceNow-centric solutions, maximizing ROI. Solution Architecture: Define and implement robust ServiceNow architectures, ensuring seamless integration with other systems and adherence to best practices. Customization & Development: Lead customisation efforts using JavaScript, APIs, and integration tools to deliver tailored solutions. Project Leadership: Oversee ServiceNow projects from discovery to deployment, ensuring timely and successful delivery across multiple projects. Mentoring & Leadership: Provide technical leadership and mentoring to junior consultants and developers, maintaining high standards in solution design and delivery. Problem Solving: Address complex technical challenges and ensure smooth operation of the ServiceNow platform. Continuous Improvement: Stay current with the latest ServiceNow releases and innovations and proactively suggest improvements for client environments. Skills & Experience Required: ServiceNow Expertise: Minimum of 5 years' experience in ServiceNow consulting, with in-depth knowledge of ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM modules. Leadership in Implementation: Proven track record of leading large-scale ServiceNow implementations across both technical and functional domains. Technical Proficiency: Strong experience with JavaScript, REST/SOAP APIs, Flow Designer, and integrating ServiceNow with other platforms. Architectural Design: Expertise in ServiceNow architecture with a focus on designing scalable solutions and system integration's. Client-Facing Skills: Excellent communication skills, capable of engaging technical and non-technical stakeholders at all levels. Certifications: ServiceNow certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified System Administrator (CSA) are highly desirable. Problem-Solving Abilities: Ability to troubleshoot and resolve complex technical issues efficiently. Team Leadership: Experience mentoring or leading technical teams, ensuring the development and delivery of high-quality solutions. Investment Management Application Knowledge: Familiarity with at least one Investment Management end-point application (eg, eFront, Intralinks, Simcorp Dimension) is a significant advantage. Disclaimer Not with standing any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.