Your new company

The client is a prominent player in the European market, providing a dropshipping and curated marketplace SaaS solution. Their platform assists businesses in enhancing online sales revenue, reducing operational costs, and improving the customer experience. They adopt a flexible and consultative approach, with a focus on continuous innovation based on client feedback. This approach enables them to effectively support organisations in their growth journey. Their commitment to their clients is evident in the way they adapt and innovate based on their needs.

Your new role

• Overseeing the management and upkeep of data upload templates for Framespan
• Assisting the Client Experience team in fostering relationships with Framespan clients, especially with data teams at framework provider organisations
• Ensuring ongoing quality control of data within Framespan and data to be uploaded, whether directly from clients or via the data scraping service provider, Zyte
• Providing occasional assistance to the Support Desk with requests related to platform data
• Enhancing and refining the quality of data (augmenting data from other sources where feasible)
• Contributing to the identification and execution of improvements in business data processes
• Offering intermittent support to the Data Manager with tasks related to data as needed

What you'll need to succeed

• Experience in a client-facing role
• Strong problem-solving skills
• Using data platforms (eg, Excel)
• Ability to ask incisive questions and discuss complex requirements
• Proactive in finding solutions
• Confidence in working with large and varied data sets
• Strong organisational skills with the ability to prioritise and manage multiple work streams
• Attention to detail with a perfectionist approach
• Pragmatic and realistic attitude
• Comfortable working through problems in a small company setting
• Aptitude for analytical processing
• Eager to learn and develop as the company grows

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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