Java Team Leader, Cloud, Java, AWS, Software Engineer, Newbury, Berkshire (2 days a week in the office, 3 days at home). Senior role with excellent salary and benefits. Market leading technology company based in Newbury, Berkshire are looking for a hands-on Java Team Leader to manage their growing Cloud team and spearhead the development of secure and scaleable, AWS hosted products. You will build a high performing team that will leverage the cloud securely and effectively. This will involve working with the other team leaders, architects, product managers and stakeholders to develop robust and scaleable software that meets requirements. To be considered for this role you must have managed a team - line management, reviews, work allocation, etc. People management is mandatory in addition to technical leadership. Responsibilities include - * Lead, manage and mentor a team of 7 developers. * Design, build and maintain reliable cloud infrastructure and applications. * Develop Services and API's in a Serverless and Server based IoT environment * Automate cloud operations. * Help the company achieve their goal of test driven development To be considered you will have - * Excellent and proven commercial experience in design and delivery AWS based SaaS deployments. * Excellent and proven experience in Java (and a combination of Python, JavaScript, OOD, etc). * Excellent and proven experience in large scale data architectures. * Excellent and proven experience in Microservices and Serverless development. * Proven ability manage and coach a team. This is a great opportunity to join a market leader at an exciting team as they grow and develop their cloud team. The role is paying a competitive salary and will require you to go to the Newbury, Berkshire office two days a week. If you have the required skills and experience please send your CV for a full brief. Interviews soon.
05/07/2024
Full time
Java Team Leader, Cloud, Java, AWS, Software Engineer, Newbury, Berkshire (2 days a week in the office, 3 days at home). Senior role with excellent salary and benefits. Market leading technology company based in Newbury, Berkshire are looking for a hands-on Java Team Leader to manage their growing Cloud team and spearhead the development of secure and scaleable, AWS hosted products. You will build a high performing team that will leverage the cloud securely and effectively. This will involve working with the other team leaders, architects, product managers and stakeholders to develop robust and scaleable software that meets requirements. To be considered for this role you must have managed a team - line management, reviews, work allocation, etc. People management is mandatory in addition to technical leadership. Responsibilities include - * Lead, manage and mentor a team of 7 developers. * Design, build and maintain reliable cloud infrastructure and applications. * Develop Services and API's in a Serverless and Server based IoT environment * Automate cloud operations. * Help the company achieve their goal of test driven development To be considered you will have - * Excellent and proven commercial experience in design and delivery AWS based SaaS deployments. * Excellent and proven experience in Java (and a combination of Python, JavaScript, OOD, etc). * Excellent and proven experience in large scale data architectures. * Excellent and proven experience in Microservices and Serverless development. * Proven ability manage and coach a team. This is a great opportunity to join a market leader at an exciting team as they grow and develop their cloud team. The role is paying a competitive salary and will require you to go to the Newbury, Berkshire office two days a week. If you have the required skills and experience please send your CV for a full brief. Interviews soon.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Technical Lead Solutions Architecture. Candidate will provide leadership and oversight associated with the Solutions Architecture for Business Applications! You will lead a number of highly visible initiatives to support Multifamily Business and Engineering teams! You will help your team through transformation into Agile Architecture and will align with the Modern Delivery methodology. Responsibilities: Collaborate with Business Architects, Chief Product Owner, Product Owner, Agile Coach to ensure Solution and Technical Architecture creation for a given requirement/feature/initiative Collaborate with Enterprise Architecture and Risk & Security groups to ensure new and existing solutions are aligned with enterprise standards Partner with business and IT customers to drive product research, RFP/vendor interview from technical perspective and POCs activities for COTS solution in a buy decision and is responsible for communicating business cases for TAWG/ARB approvals Work with development leads on design brainstorming and design review to ensure alignment with architecture, patterns and standards Work with ART members to resolve implementation issues from business or technical requirements, design, code, testing, to technology/platform Qualifications: Undergraduate degree or equivalent experience required; Advanced degree preferred 10+ years of experience in Solutions Architecture and Business Application development Extensive experience in Solution Architecture patterns such as micro-front ends, microservices, 12 factor applications etc. Prior Software development background 5+ years of relevant task management experience Hands-on and architectural experience with modern Cloud Native architectures is required, as well as, demonstrable record of leading architects through organizational transformations 3+ years of relevant large-scale enterprise transformation experience as relates to architecture preferred Prior experience in the primary or secondary mortgage industry is desirable Deep knowledge of various enterprise level Platforms widely used in the industry preferred Keys To Success in the Role: Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast paced changing environment Superb communication, leadership and relationship management skills, that enable partnering with and influencing key team members in an open, collaborative environment at all levels in an organization Technical and Architectural leadership with knowledge of both Legacy and modern cloud based distributed systems Excellent verbal and written communication skills and ability to succinctly present sophisticated subject matter, specifically translating technology problems/solutions to business team members
04/07/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Technical Lead Solutions Architecture. Candidate will provide leadership and oversight associated with the Solutions Architecture for Business Applications! You will lead a number of highly visible initiatives to support Multifamily Business and Engineering teams! You will help your team through transformation into Agile Architecture and will align with the Modern Delivery methodology. Responsibilities: Collaborate with Business Architects, Chief Product Owner, Product Owner, Agile Coach to ensure Solution and Technical Architecture creation for a given requirement/feature/initiative Collaborate with Enterprise Architecture and Risk & Security groups to ensure new and existing solutions are aligned with enterprise standards Partner with business and IT customers to drive product research, RFP/vendor interview from technical perspective and POCs activities for COTS solution in a buy decision and is responsible for communicating business cases for TAWG/ARB approvals Work with development leads on design brainstorming and design review to ensure alignment with architecture, patterns and standards Work with ART members to resolve implementation issues from business or technical requirements, design, code, testing, to technology/platform Qualifications: Undergraduate degree or equivalent experience required; Advanced degree preferred 10+ years of experience in Solutions Architecture and Business Application development Extensive experience in Solution Architecture patterns such as micro-front ends, microservices, 12 factor applications etc. Prior Software development background 5+ years of relevant task management experience Hands-on and architectural experience with modern Cloud Native architectures is required, as well as, demonstrable record of leading architects through organizational transformations 3+ years of relevant large-scale enterprise transformation experience as relates to architecture preferred Prior experience in the primary or secondary mortgage industry is desirable Deep knowledge of various enterprise level Platforms widely used in the industry preferred Keys To Success in the Role: Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast paced changing environment Superb communication, leadership and relationship management skills, that enable partnering with and influencing key team members in an open, collaborative environment at all levels in an organization Technical and Architectural leadership with knowledge of both Legacy and modern cloud based distributed systems Excellent verbal and written communication skills and ability to succinctly present sophisticated subject matter, specifically translating technology problems/solutions to business team members
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
04/07/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
Python Developers join our team as a Luxembourg based Expert. You will be responsible for developing and maintaining software applications and databases to support complex financial operations, and supporting the work of financial institutions responsible for financial stability across Europe. Interested? Share your Europass CV, showing your fit with the following requirements: 3+ years of experience in software engineering with Python and SQL in a professional environment. Masters degree in information technology, mathematics, economics, engineering or similar. Experience with R, flask/dash. Good understanding of a cloud-based microservice architecture, At least 2 years practical experience with SQL database development and data domain modelling. Good technical writing and documentation skills. Fluent English If you have a passion for Python development and are looking for a challenging opportunity, this company wants to hear from you!
04/07/2024
Full time
Python Developers join our team as a Luxembourg based Expert. You will be responsible for developing and maintaining software applications and databases to support complex financial operations, and supporting the work of financial institutions responsible for financial stability across Europe. Interested? Share your Europass CV, showing your fit with the following requirements: 3+ years of experience in software engineering with Python and SQL in a professional environment. Masters degree in information technology, mathematics, economics, engineering or similar. Experience with R, flask/dash. Good understanding of a cloud-based microservice architecture, At least 2 years practical experience with SQL database development and data domain modelling. Good technical writing and documentation skills. Fluent English If you have a passion for Python development and are looking for a challenging opportunity, this company wants to hear from you!
Network Engineer - Unified Communications Contract: 6 months IR35: Inside IR35 Daily Rates: Competitive York- Hybrid The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Development of the UC network strategy including network design and roadmap. Knowledge and experience: Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement Experience working with Cloud based telephony systems such as 8x8 or RingCentral Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of running network security. Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software. Experience of working with third party providers of network services. Unified communications solution delivery and support. Delivering/supporting fixed line and NGN/VGN services. Delivering mobile technology (hardware and services). Video conferencing solution architecture and delivery. Experience of delivering rapid deployment connectivity solutions into challenging geographical locations. Experience of running an MDM solution. Technical knowledge of customer network systems. Technical knowledge of both an on premise and cloud Windows environment.
04/07/2024
Project-based
Network Engineer - Unified Communications Contract: 6 months IR35: Inside IR35 Daily Rates: Competitive York- Hybrid The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Development of the UC network strategy including network design and roadmap. Knowledge and experience: Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement Experience working with Cloud based telephony systems such as 8x8 or RingCentral Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of running network security. Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software. Experience of working with third party providers of network services. Unified communications solution delivery and support. Delivering/supporting fixed line and NGN/VGN services. Delivering mobile technology (hardware and services). Video conferencing solution architecture and delivery. Experience of delivering rapid deployment connectivity solutions into challenging geographical locations. Experience of running an MDM solution. Technical knowledge of customer network systems. Technical knowledge of both an on premise and cloud Windows environment.
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
04/07/2024
Project-based
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
04/07/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Lead Software Engineers with a background in software development using C#/.NET are required by this major client, who is creating a new start up engineering capability in their Leeds offices, where you will lead some of their teams who provide best in class technical solutions on all three major Public Clouds to a wide range of major Public Sector organisations. As a result of the work that they do, this client requires applicants to hold or be capable of obtaining UK National Security Vetting, the requirements for which could include but not be limited to having resided in the UK for at least the past 5 years and being a UK national or dual UK national. Please note your application will not be taken forward if you cannot fulfil these requirements. In order to secure one of these Lead Software Engineer roles you must come from a Software Development background and still be technically hands on with coding/Scripting. You will also have good experience in client/stakeholder management, team leadership and organisational skills as well as being able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Hands on experience Front End technologies, such as React or Angular. Demonstrable experience leading engineering teams building distributed systems and secure products at scale. Have a solid understanding of design practices, system architecture and conducting code reviews. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with CI/CD tooling (Github Actions, CircleCI etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models This is an opportunity for significant growth, but with a start-up feel and mentality. In this role you will have the chance to build and be part of a new concept. This client is creating an onshore engineering team to gain access to a new segment of the technology market where there is opportunity for significant growth. They are looking for people to help establish the culture and ways of working of the team so we are well placed to make the most of this opportunity. We need help in curating and evolving this culture over time as it's the most important element to the business. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
04/07/2024
Full time
Lead Software Engineers with a background in software development using C#/.NET are required by this major client, who is creating a new start up engineering capability in their Leeds offices, where you will lead some of their teams who provide best in class technical solutions on all three major Public Clouds to a wide range of major Public Sector organisations. As a result of the work that they do, this client requires applicants to hold or be capable of obtaining UK National Security Vetting, the requirements for which could include but not be limited to having resided in the UK for at least the past 5 years and being a UK national or dual UK national. Please note your application will not be taken forward if you cannot fulfil these requirements. In order to secure one of these Lead Software Engineer roles you must come from a Software Development background and still be technically hands on with coding/Scripting. You will also have good experience in client/stakeholder management, team leadership and organisational skills as well as being able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Hands on experience Front End technologies, such as React or Angular. Demonstrable experience leading engineering teams building distributed systems and secure products at scale. Have a solid understanding of design practices, system architecture and conducting code reviews. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with CI/CD tooling (Github Actions, CircleCI etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models This is an opportunity for significant growth, but with a start-up feel and mentality. In this role you will have the chance to build and be part of a new concept. This client is creating an onshore engineering team to gain access to a new segment of the technology market where there is opportunity for significant growth. They are looking for people to help establish the culture and ways of working of the team so we are well placed to make the most of this opportunity. We need help in curating and evolving this culture over time as it's the most important element to the business. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
04/07/2024
Project-based
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
04/07/2024
Project-based
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Job Title - Senior HPC Technology Consultant Location - Gloucestershire - Fully on-site Salary - £75 - £85K Per Annum Benefits - Bonus (7.5%), career opportunities, private medical, excellent pension, and social benefits The Client - Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge-to-cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. The Candidate - We are looking for a Senior Technical Consultant (HPC) to provide technical Hardware and Software support for large HPC (High Performance Computing) systems for a UK government customer based in the Gloucestershire area. The role is on a customer site, based on business days with occasional out of hours work. We are looking for a candidate that takes an analytical approach to problem solving, and who will be committed to driving any issues through to completion. Excellent communication skills and a customer-focused approach are important. The successful candidate will have a calm demeanour, and the ability to work in high-pressure situations. Please note this role requires a candidate who is eligible to undergo DV Clearance. The Role - This role sits in the High Performance Computing (HPC) & AI Business Unit. This is a High-Performance Computing (HPC) specialised position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. You will be responsible for providing in-depth technical support and become a trusted advisor for the planning, delivery, implementation and on-going support of HPC and AI technology solutions designed to meet customers' business needs. Duties - Perform a technical leadership role within a dedicated team to deliver support on advanced HPC & AI hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Provide input to the technical sales team in identifying opportunities and developing solutions. Provide a professional and positive approach to the customer and ensure excellent communications with all levels of the customer community. Follow technical escalation procedures to ensure critical issues are elevated as required to receive maximum focus and early resolution. Coordinate implementation of new installations, designs, and migrations for HPC & AI technology solutions. Respond to requests for technical information from customers. Engage in technical problem solving across multiple technologies; often needing to develop new methods to apply to the situation. Be willing to participate in a 24x7 on-call rota should it be required (there is an uplift for any hours outside of regular hours). The successful candidate would be expected to prioritise supporting critical systems, which may require extended hours as necessary to ensure the systems are fully functional. Education and Experience Required: 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in Computer Science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total). Advanced skills in customer service and customer facing communications. Business fluency in English language Analytical mindset, able to understand all architectural dependencies of technologies in the customers' IT environment. Ability to obtain DV (Developed Vetting) level UK security clearance. Knowledge and Skills: In-depth knowledge of: Linux/Unix operating systems (HPC) file systems Cluster management systems Knowledge of storage systems, including parallel filesystems, such as lustre, is highly desirable, but not essential. Networking and security Server components including motherboards, memory and storage, network Switches. Knowledge of programming and Scripting (eg Perl, Python, C++, etc.). An ability to stay calm and professional under pressure while working to strict deadlines is essential. The candidate should be flexible and willing to travel when required. Ideally, an understanding of: Storage systems High-speed communication architecture An understanding of batch job submission systems, such as SLURM, PBSPro etc Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more} To apply for this Senior HPC Technology Consultant contract/permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
04/07/2024
Full time
Job Title - Senior HPC Technology Consultant Location - Gloucestershire - Fully on-site Salary - £75 - £85K Per Annum Benefits - Bonus (7.5%), career opportunities, private medical, excellent pension, and social benefits The Client - Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge-to-cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. The Candidate - We are looking for a Senior Technical Consultant (HPC) to provide technical Hardware and Software support for large HPC (High Performance Computing) systems for a UK government customer based in the Gloucestershire area. The role is on a customer site, based on business days with occasional out of hours work. We are looking for a candidate that takes an analytical approach to problem solving, and who will be committed to driving any issues through to completion. Excellent communication skills and a customer-focused approach are important. The successful candidate will have a calm demeanour, and the ability to work in high-pressure situations. Please note this role requires a candidate who is eligible to undergo DV Clearance. The Role - This role sits in the High Performance Computing (HPC) & AI Business Unit. This is a High-Performance Computing (HPC) specialised position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. You will be responsible for providing in-depth technical support and become a trusted advisor for the planning, delivery, implementation and on-going support of HPC and AI technology solutions designed to meet customers' business needs. Duties - Perform a technical leadership role within a dedicated team to deliver support on advanced HPC & AI hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Provide input to the technical sales team in identifying opportunities and developing solutions. Provide a professional and positive approach to the customer and ensure excellent communications with all levels of the customer community. Follow technical escalation procedures to ensure critical issues are elevated as required to receive maximum focus and early resolution. Coordinate implementation of new installations, designs, and migrations for HPC & AI technology solutions. Respond to requests for technical information from customers. Engage in technical problem solving across multiple technologies; often needing to develop new methods to apply to the situation. Be willing to participate in a 24x7 on-call rota should it be required (there is an uplift for any hours outside of regular hours). The successful candidate would be expected to prioritise supporting critical systems, which may require extended hours as necessary to ensure the systems are fully functional. Education and Experience Required: 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in Computer Science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total). Advanced skills in customer service and customer facing communications. Business fluency in English language Analytical mindset, able to understand all architectural dependencies of technologies in the customers' IT environment. Ability to obtain DV (Developed Vetting) level UK security clearance. Knowledge and Skills: In-depth knowledge of: Linux/Unix operating systems (HPC) file systems Cluster management systems Knowledge of storage systems, including parallel filesystems, such as lustre, is highly desirable, but not essential. Networking and security Server components including motherboards, memory and storage, network Switches. Knowledge of programming and Scripting (eg Perl, Python, C++, etc.). An ability to stay calm and professional under pressure while working to strict deadlines is essential. The candidate should be flexible and willing to travel when required. Ideally, an understanding of: Storage systems High-speed communication architecture An understanding of batch job submission systems, such as SLURM, PBSPro etc Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more} To apply for this Senior HPC Technology Consultant contract/permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Java Software Engineer. Candidate will support and work collaboratively with business analysts, team leads and development team. A contributor in developing scalable and resilient hybrid and Cloud-based data solutions supporting critical financial market clearing and risk activities; collaborate with other developers, architects and product owners to support enterprise transformation into a data-driven organization. The Application Developer will be a team player and work well with business, technical and non-technical professionals in a project environment. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. [Required] 3+ year of experience in building high speed, Real Time and batch solutions [Required] 3+ years of experience in Java [Preferred] Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc [Preferred] Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. [Preferred] Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc [Preferred] Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google [Required] Experience writing unit and integration tests with testing frameworks like Junit, Citrus [Required] Experience working with various types of databases like Relational, NoSQL [Required] Experience working with Git [Preferred] Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc [Preferred] Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics [Required] Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API Technical Skills: [Required] Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading [Required] Experience in object-oriented design and software design patterns Education and/or Experience: [Required] BS degree in Computer Science, similar technical field required
03/07/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Java Software Engineer. Candidate will support and work collaboratively with business analysts, team leads and development team. A contributor in developing scalable and resilient hybrid and Cloud-based data solutions supporting critical financial market clearing and risk activities; collaborate with other developers, architects and product owners to support enterprise transformation into a data-driven organization. The Application Developer will be a team player and work well with business, technical and non-technical professionals in a project environment. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. [Required] 3+ year of experience in building high speed, Real Time and batch solutions [Required] 3+ years of experience in Java [Preferred] Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc [Preferred] Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. [Preferred] Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc [Preferred] Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google [Required] Experience writing unit and integration tests with testing frameworks like Junit, Citrus [Required] Experience working with various types of databases like Relational, NoSQL [Required] Experience working with Git [Preferred] Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc [Preferred] Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics [Required] Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API Technical Skills: [Required] Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading [Required] Experience in object-oriented design and software design patterns Education and/or Experience: [Required] BS degree in Computer Science, similar technical field required
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
03/07/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious financial company is looking for a Java Back End Developer. This developer will need experience with Java, Real Time environment, Spring, Spring Boot, Multithreading, etc. Any experience with Kafka and DevOps tools is a plus. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading Experience in object-oriented design and software design patterns BS degree in Computer Science, similar technical field required 3+ year of experience in building high speed, Real Time and batch solutions 3+ years of experience in Java Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google Experience writing unit and integration tests with testing frameworks like Junit, Citrus Experience working with various types of databases like Relational, NoSQL Experience working with Git Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API
03/07/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious financial company is looking for a Java Back End Developer. This developer will need experience with Java, Real Time environment, Spring, Spring Boot, Multithreading, etc. Any experience with Kafka and DevOps tools is a plus. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading Experience in object-oriented design and software design patterns BS degree in Computer Science, similar technical field required 3+ year of experience in building high speed, Real Time and batch solutions 3+ years of experience in Java Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google Experience writing unit and integration tests with testing frameworks like Junit, Citrus Experience working with various types of databases like Relational, NoSQL Experience working with Git Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
03/07/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
03/07/2024
Full time
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
Genesys SME Clearance required: n/a Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London IR35 Status: Mandated PAYE only We are heading up a recruitment drive for a global consultancy that require a Genesys SME to join them on a major banking project that's based in London 2 days per week. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable.
03/07/2024
Project-based
Genesys SME Clearance required: n/a Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London IR35 Status: Mandated PAYE only We are heading up a recruitment drive for a global consultancy that require a Genesys SME to join them on a major banking project that's based in London 2 days per week. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable.
This Telecommunications client's team is very specialised in mobile data. There is a specific part of the mobile network called the packet core. They are using cloud infrastructure but for this role they need someone who has worked in a similar role before, They have changed to 5G SA, so they have this as well as the Legacy EPC packet core. They are currently doing a capacity expansion and software upgrades so they need someone to help with maintaining the network. You will be a Technical Design Authority for the Evolved Packet Core (EPC) and the new 5G Dual Mode Core (5G DMC), realising the strategic architecture and strategy and translating that into a detailed design. You will be responsible for leading and actively driving those designs through test and into the live network. The focus of the role will be to support the Packet Core team in achieving compliance with the UK's Telecommunication Security Act (TSA) which will require passion for an expertise in the following areas: - Signalling Plane Security - Management Plane Security (Access Control/Identity Management/RBAC/JML/ISO27001) - Resilience, Backup & Restore design - Security Configuration/System Hardening - Security Event logging - Security Maintenance (security testing, vulnerability management and patching). The role covers all technical design aspects of the Packet Core nodes for the support of business solutions and MVNO operating models. The role incorporates Consumer/Corporate MME, AMF SGW/PGW, SMF, UPF and ePDG gateway designs to support capacity and capability builds defined in the plan of intent and to act as a Technical Design Authority as required. The role requires the holder to act as a Single Point of Contact (SPoC) for Packet Core team to support the drive for TSA compliance, which will entail engaging with other members of the Packet Core teams to obtain network design and configuration information and consolidating it for internal Security and Compliance teams. The holder will also share compliance requirements and security best practices within the Packet Core team. To be considered for this role candidates must have detailed knowledge of 2G, 3G, 4G and 5G NSA and 5G SA packet core systems. Extensive knowledge of Ericsson's PS Core Products and Ericsson OSS tools. Extensive knowledge of Virtualised environments (OpenStack, VMWare) and Cloud based computing. Extensive knowledge of PS core network functionality and technology, including all PS Core interfaces, mobility management procedures, session management procedures, interworking & handover, QoS, GTP, IP technology, MVNO, national & international roaming. Extensive knowledge of traffic monitoring systems such as Wireshark, Empirix, INET, Netscout. Knowledge of Performance Management systems. Knowledge of Radio, BSS, OSS, terminals and services etc. Flexible working options are available, but you must be prepared to work in a hybrid fashion - 2 days per week on site is expected without exception on Tuesdays and Wednesdays at the client HQ in the M3/M4 Corridor. Overseas candidates will not be considered - nor will anyone needing sponsorship. A rate of £585 per day is available - Inside IR35. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Staying ahead in a candidates' market means finding the right opportunity isn't enough. At Hays we'll provide you with the specific interview support, up-to-date industry insights and knowledge that give you the confidence you need to succeed. We take the time to get to know you, to help you shape the career you want. Because at Hays, we're working for your tomorrow. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/07/2024
Project-based
This Telecommunications client's team is very specialised in mobile data. There is a specific part of the mobile network called the packet core. They are using cloud infrastructure but for this role they need someone who has worked in a similar role before, They have changed to 5G SA, so they have this as well as the Legacy EPC packet core. They are currently doing a capacity expansion and software upgrades so they need someone to help with maintaining the network. You will be a Technical Design Authority for the Evolved Packet Core (EPC) and the new 5G Dual Mode Core (5G DMC), realising the strategic architecture and strategy and translating that into a detailed design. You will be responsible for leading and actively driving those designs through test and into the live network. The focus of the role will be to support the Packet Core team in achieving compliance with the UK's Telecommunication Security Act (TSA) which will require passion for an expertise in the following areas: - Signalling Plane Security - Management Plane Security (Access Control/Identity Management/RBAC/JML/ISO27001) - Resilience, Backup & Restore design - Security Configuration/System Hardening - Security Event logging - Security Maintenance (security testing, vulnerability management and patching). The role covers all technical design aspects of the Packet Core nodes for the support of business solutions and MVNO operating models. The role incorporates Consumer/Corporate MME, AMF SGW/PGW, SMF, UPF and ePDG gateway designs to support capacity and capability builds defined in the plan of intent and to act as a Technical Design Authority as required. The role requires the holder to act as a Single Point of Contact (SPoC) for Packet Core team to support the drive for TSA compliance, which will entail engaging with other members of the Packet Core teams to obtain network design and configuration information and consolidating it for internal Security and Compliance teams. The holder will also share compliance requirements and security best practices within the Packet Core team. To be considered for this role candidates must have detailed knowledge of 2G, 3G, 4G and 5G NSA and 5G SA packet core systems. Extensive knowledge of Ericsson's PS Core Products and Ericsson OSS tools. Extensive knowledge of Virtualised environments (OpenStack, VMWare) and Cloud based computing. Extensive knowledge of PS core network functionality and technology, including all PS Core interfaces, mobility management procedures, session management procedures, interworking & handover, QoS, GTP, IP technology, MVNO, national & international roaming. Extensive knowledge of traffic monitoring systems such as Wireshark, Empirix, INET, Netscout. Knowledge of Performance Management systems. Knowledge of Radio, BSS, OSS, terminals and services etc. Flexible working options are available, but you must be prepared to work in a hybrid fashion - 2 days per week on site is expected without exception on Tuesdays and Wednesdays at the client HQ in the M3/M4 Corridor. Overseas candidates will not be considered - nor will anyone needing sponsorship. A rate of £585 per day is available - Inside IR35. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Staying ahead in a candidates' market means finding the right opportunity isn't enough. At Hays we'll provide you with the specific interview support, up-to-date industry insights and knowledge that give you the confidence you need to succeed. We take the time to get to know you, to help you shape the career you want. Because at Hays, we're working for your tomorrow. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
02/07/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
Request Technology - Craig Johnson
Alpharetta, Georgia
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Enterprise Data Architect with Azure Cloud and MDM experience. Candidate will be responsible for developing data architecture plans and driving the plans to fruition in collaboration with business and IT. You will play a key role in driving a number of data and analytics initiatives including: cloud data transformation, data governance, data quality, data standards, CRM, MDM, Generative AI and data science. Candidate will define cloud reference architectures to promote reusable patterns and promote best practices for data integration and consumption, as well as guide the data science team in implementing data models and analytics models. You will also serve as a data science architect delivering the technology and architecture services to the data science community. Responsibilities: Create, maintain, and govern architectural views and blueprints depicting the Business and IT landscape in its current, transitional, and future state. Recommend long-term direction on strategic advancements within the technical portfolio. Define and maintain standards for artifacts containing architectural content within the operating model. Build a Community of Practice for solutions architecture while leveraging architectural tools, processes, and practices. Offer insight, guidance, and direction on the usage of emerging trends and technical capabilities. Qualifications Strong cloud data architecture knowledge (preference for Microsoft Azure). Experience developing architecture strategies and plans to enable cloud data transformation, MDM, data governance, and data science capabilities. Design reusable data architecture and best practices to support batch/streaming ingestion, efficient batch, Real Time, and near Real Time integration/ETL, integrating quality rules, and structuring data for analytic consumption by end uses. Ability to lead software evaluations including RFP development, capabilities assessment, formal scoring models, and delivery of executive presentations supporting a final recommendation. Well versed in the Data domains (Data Warehousing, Data Governance, MDM, Data Quality, Data Standards, Data Catalog, Analytics, BI, Operational Data Store, Metadata, Unstructured Data, non-traditional data and multi-media, ETL, ESB). Capable of communicating data concepts to varied forums and audiences (including business and technology), and advocating for the importance of data quality, data standards, managed replication, and co-existent/federated data in an enterprise data eco-system. Experience with cloud data technologies such as Azure data factory, Azure Data Fabric, Azure storage, Azure data lake storage, Azure data bricks, Azure AD, Azure ML etc. Experience with big data technologies such as Cloudera, Spark, Sqoop, Hive, HDFS, Flume, Storm, and Kafka. Experience with Microsoft CoPilot, and exposure to TensorFlow, Python NLTK are a plus
02/07/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Enterprise Data Architect with Azure Cloud and MDM experience. Candidate will be responsible for developing data architecture plans and driving the plans to fruition in collaboration with business and IT. You will play a key role in driving a number of data and analytics initiatives including: cloud data transformation, data governance, data quality, data standards, CRM, MDM, Generative AI and data science. Candidate will define cloud reference architectures to promote reusable patterns and promote best practices for data integration and consumption, as well as guide the data science team in implementing data models and analytics models. You will also serve as a data science architect delivering the technology and architecture services to the data science community. Responsibilities: Create, maintain, and govern architectural views and blueprints depicting the Business and IT landscape in its current, transitional, and future state. Recommend long-term direction on strategic advancements within the technical portfolio. Define and maintain standards for artifacts containing architectural content within the operating model. Build a Community of Practice for solutions architecture while leveraging architectural tools, processes, and practices. Offer insight, guidance, and direction on the usage of emerging trends and technical capabilities. Qualifications Strong cloud data architecture knowledge (preference for Microsoft Azure). Experience developing architecture strategies and plans to enable cloud data transformation, MDM, data governance, and data science capabilities. Design reusable data architecture and best practices to support batch/streaming ingestion, efficient batch, Real Time, and near Real Time integration/ETL, integrating quality rules, and structuring data for analytic consumption by end uses. Ability to lead software evaluations including RFP development, capabilities assessment, formal scoring models, and delivery of executive presentations supporting a final recommendation. Well versed in the Data domains (Data Warehousing, Data Governance, MDM, Data Quality, Data Standards, Data Catalog, Analytics, BI, Operational Data Store, Metadata, Unstructured Data, non-traditional data and multi-media, ETL, ESB). Capable of communicating data concepts to varied forums and audiences (including business and technology), and advocating for the importance of data quality, data standards, managed replication, and co-existent/federated data in an enterprise data eco-system. Experience with cloud data technologies such as Azure data factory, Azure Data Fabric, Azure storage, Azure data lake storage, Azure data bricks, Azure AD, Azure ML etc. Experience with big data technologies such as Cloudera, Spark, Sqoop, Hive, HDFS, Flume, Storm, and Kafka. Experience with Microsoft CoPilot, and exposure to TensorFlow, Python NLTK are a plus