Power Platforms Technical Architect UK Wide £80,000 - £100,000 + bonus +perm benefits A leading consultancy-based organisation is currently recruiting for a Power Platforms Technical Architect to help shape and define solution architectures for clients which are used to lead the delivery, define project plans, manage the detailed design, inform technical risk analysis, and support estimation. Responsibilities Oversee and shape user needs gathering to ensure technical fit, helping inform the wider architecture of the solution to meet client objectives and goals as well as user needs. Own the high level and low-level solution design of end-to-end Microsoft Power Platform projects. Design solutions with focus on security, accessibility, and performance to ensure safety and scalability. Design the integration architecture and interfaces required using the full capabilities of the Microsoft technology stack. Support estimation, planning and delivery as a technical leader. Be a key person interacting with client stakeholders, building relationships and customer trust in the capabilities of Dynamics 365 and the Power Platform and demonstrate the art of the possible that inspires clients and colleagues to deliver the best technical solution possible. Skills and experience Energy and excitement about the technologies and capabilities provided by the Power Platform. With knowledge of its capabilities and limitations. As well as a wider understanding of the Microsoft technology stack, including but not limited to Dynamics 365, Azure, and SharePoint. Knowledge of software engineering best practices as well as Microsoft Dynamics CRM SDK, C#, Visual Studio and Team Foundation Server. Full implementation life cycle experience of Power Platform based programmes. Experience with Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. Passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories. Recent Microsoft certifications are advised.
04/07/2024
Full time
Power Platforms Technical Architect UK Wide £80,000 - £100,000 + bonus +perm benefits A leading consultancy-based organisation is currently recruiting for a Power Platforms Technical Architect to help shape and define solution architectures for clients which are used to lead the delivery, define project plans, manage the detailed design, inform technical risk analysis, and support estimation. Responsibilities Oversee and shape user needs gathering to ensure technical fit, helping inform the wider architecture of the solution to meet client objectives and goals as well as user needs. Own the high level and low-level solution design of end-to-end Microsoft Power Platform projects. Design solutions with focus on security, accessibility, and performance to ensure safety and scalability. Design the integration architecture and interfaces required using the full capabilities of the Microsoft technology stack. Support estimation, planning and delivery as a technical leader. Be a key person interacting with client stakeholders, building relationships and customer trust in the capabilities of Dynamics 365 and the Power Platform and demonstrate the art of the possible that inspires clients and colleagues to deliver the best technical solution possible. Skills and experience Energy and excitement about the technologies and capabilities provided by the Power Platform. With knowledge of its capabilities and limitations. As well as a wider understanding of the Microsoft technology stack, including but not limited to Dynamics 365, Azure, and SharePoint. Knowledge of software engineering best practices as well as Microsoft Dynamics CRM SDK, C#, Visual Studio and Team Foundation Server. Full implementation life cycle experience of Power Platform based programmes. Experience with Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. Passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories. Recent Microsoft certifications are advised.
Our client is a highly experienced firm delivering tailored, high-quality advice to investment and wealth corporations expanding overseas on global expansion, accounting, tax, global mobility, payroll, and HR matters. They also support high-net-worth individuals and their families seeking diversified active wealth solutions, as well as asset managers and their investors. Their hands-on approach and entrepreneurial outlook help clients safeguard assets and achieve growth, no matter how complex the challenges. The IT Infrastructure Manager at our client's firm leads a team of IT engineers, overseeing infrastructure projects and supporting M&A activities for efficient integration and optimization. Responsibilities include planning, designing, building, maintaining, and supporting technical systems. This role involves reverse engineering existing environments, managing migrations, and seamless integration into the client's infrastructure. Additionally, the IT Infrastructure Manager provides advanced support for escalated Level 3 incidents, ensuring robust and secure infrastructure. Strong project management skills and technical expertise are essential to drive successful transitions and integrations, enhancing overall performance and efficiency. The IT Infrastructure Manager will develop and implement the organization's IT infrastructure strategy, aligning it with business goals and driving innovation by integrating new technologies. They will lead all infrastructure projects from inception to completion, ensuring timely, within scope, and on-budget delivery. Overseeing M&A activities, including reverse engineering, migration, and integration of existing environments is a key part of the role. The manager will lead and mentor a team of IT engineers, fostering a collaborative culture and identifying training opportunities. The role includes planning, designing, and implementing scalable technical systems with detailed documentation, and ensuring ongoing maintenance for performance, reliability, and security. Providing advanced support for escalated Level 3 incidents and expert guidance on complex technical issues is crucial. The manager will develop and enforce security policies, ensure compliance with regulations and standards, and manage the IT budget for cost-effective resource use. Establishing and monitoring KPIs to assess IT operations' effectiveness, driving Real Time monitoring projects, and providing regular reports to senior management are also responsibilities. Continuous improvement, staying current with industry trends, and evolving the IT strategy are vital. Candidates should have over 10 years of experience, with perfect corporate-level English skills. Experience in enterprise finance and/or Investment or Asset Management organisation, managing remote teams, and a proven track record in building and maintaining high-performance, secure IT systems are essential. Relevant certifications such as PMP, ITIL, and CISSP, and a bachelor's or master's degree in computer science, information technology, or a related field are required. Technical Experience The ideal candidate will have expertise with IT service desk solutions (preferably Manage Engine ServiceDesk Plus), Citrix CVAD 7+ or similar technologies (VMware Horizon), and Microsoft Azure and Microsoft 365 administration and configuration. Experience with mobile device management systems (such as Intune, MobileIron), backup software (preferably Commvault), printer management, and monitoring systems (such as PTRG) is required. Skills in Active Directory, remote support assistance, email management systems, databases (Microsoft SQL), cybersecurity frameworks, storage systems (SAN or NAS), hosting troubleshooting, and network architecture (LAN, WAN, VPN, SD-WAN) are essential. Strong knowledge of network security principles, including Firewalls, IDS/IPS, and secure access controls is also required. Our client offers a superb range of benefits with a competitive package. The client is open to location; however, you will be managing all sites. This is fully remote role, with one day in the office per month. This is a fantastic opportunity to join a great blue chip organization, exclusive to InterQuest Group. We are shortlisting this week and arranging first-stage interviews next week, so send your CV ASAP to avoid disappointment. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
04/07/2024
Full time
Our client is a highly experienced firm delivering tailored, high-quality advice to investment and wealth corporations expanding overseas on global expansion, accounting, tax, global mobility, payroll, and HR matters. They also support high-net-worth individuals and their families seeking diversified active wealth solutions, as well as asset managers and their investors. Their hands-on approach and entrepreneurial outlook help clients safeguard assets and achieve growth, no matter how complex the challenges. The IT Infrastructure Manager at our client's firm leads a team of IT engineers, overseeing infrastructure projects and supporting M&A activities for efficient integration and optimization. Responsibilities include planning, designing, building, maintaining, and supporting technical systems. This role involves reverse engineering existing environments, managing migrations, and seamless integration into the client's infrastructure. Additionally, the IT Infrastructure Manager provides advanced support for escalated Level 3 incidents, ensuring robust and secure infrastructure. Strong project management skills and technical expertise are essential to drive successful transitions and integrations, enhancing overall performance and efficiency. The IT Infrastructure Manager will develop and implement the organization's IT infrastructure strategy, aligning it with business goals and driving innovation by integrating new technologies. They will lead all infrastructure projects from inception to completion, ensuring timely, within scope, and on-budget delivery. Overseeing M&A activities, including reverse engineering, migration, and integration of existing environments is a key part of the role. The manager will lead and mentor a team of IT engineers, fostering a collaborative culture and identifying training opportunities. The role includes planning, designing, and implementing scalable technical systems with detailed documentation, and ensuring ongoing maintenance for performance, reliability, and security. Providing advanced support for escalated Level 3 incidents and expert guidance on complex technical issues is crucial. The manager will develop and enforce security policies, ensure compliance with regulations and standards, and manage the IT budget for cost-effective resource use. Establishing and monitoring KPIs to assess IT operations' effectiveness, driving Real Time monitoring projects, and providing regular reports to senior management are also responsibilities. Continuous improvement, staying current with industry trends, and evolving the IT strategy are vital. Candidates should have over 10 years of experience, with perfect corporate-level English skills. Experience in enterprise finance and/or Investment or Asset Management organisation, managing remote teams, and a proven track record in building and maintaining high-performance, secure IT systems are essential. Relevant certifications such as PMP, ITIL, and CISSP, and a bachelor's or master's degree in computer science, information technology, or a related field are required. Technical Experience The ideal candidate will have expertise with IT service desk solutions (preferably Manage Engine ServiceDesk Plus), Citrix CVAD 7+ or similar technologies (VMware Horizon), and Microsoft Azure and Microsoft 365 administration and configuration. Experience with mobile device management systems (such as Intune, MobileIron), backup software (preferably Commvault), printer management, and monitoring systems (such as PTRG) is required. Skills in Active Directory, remote support assistance, email management systems, databases (Microsoft SQL), cybersecurity frameworks, storage systems (SAN or NAS), hosting troubleshooting, and network architecture (LAN, WAN, VPN, SD-WAN) are essential. Strong knowledge of network security principles, including Firewalls, IDS/IPS, and secure access controls is also required. Our client offers a superb range of benefits with a competitive package. The client is open to location; however, you will be managing all sites. This is fully remote role, with one day in the office per month. This is a fantastic opportunity to join a great blue chip organization, exclusive to InterQuest Group. We are shortlisting this week and arranging first-stage interviews next week, so send your CV ASAP to avoid disappointment. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
04/07/2024
Project-based
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Scala Developer Public Sector - Hybrid, London - 6 months - Outside IR35 Tecknuovo is a digital delivery partner with a Deliberately Different approach. This means we focus on people, not technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry's norm of supplier dependency. We don't only build and deliver solutions - we train and up-skill our customer's teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are Techies, chefs, wannabe sportsmen, coders, mothers, fathers, readers, superheroes, bookworms. What you'll be working towards We are currently looking to engage with a Scala Developer from a public sector background on an exciting project with a government organisation that we have consistently partnered with over several years. The main aim of the programme is to support this organisation through a major digital transformation by helping up-skill and coach team members while providing the technical hands-on experience. Key responsibilities Design, develop and maintain scalable Scala based applications Participate in the entire software development life cycle, from concept and design to testing and deployment. Collaborate with cross-function teams to define, design and ship new features Write clean, scalable, and efficient code Troubleshoot, debug and upgrade existing systems Solid understanding of object-oriented programming About You Proven experience with Microservices architecture Knowledge of the use of version control systems, such as git Experienced with cloud services Experience implementing RESTful APIs for integration with internal and external systems Familiarity with AWS cloud platform Experience working in Agile teams. Excellent communication, with a strong background in delivering complex technology transformations and liaising with a variety of stakeholders. Background Experience working in the public sector or on public sector projects Active SC clearance Your Journey: Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best- in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical Background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check
04/07/2024
Project-based
Scala Developer Public Sector - Hybrid, London - 6 months - Outside IR35 Tecknuovo is a digital delivery partner with a Deliberately Different approach. This means we focus on people, not technology. We move at pace and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry's norm of supplier dependency. We don't only build and deliver solutions - we train and up-skill our customer's teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are Techies, chefs, wannabe sportsmen, coders, mothers, fathers, readers, superheroes, bookworms. What you'll be working towards We are currently looking to engage with a Scala Developer from a public sector background on an exciting project with a government organisation that we have consistently partnered with over several years. The main aim of the programme is to support this organisation through a major digital transformation by helping up-skill and coach team members while providing the technical hands-on experience. Key responsibilities Design, develop and maintain scalable Scala based applications Participate in the entire software development life cycle, from concept and design to testing and deployment. Collaborate with cross-function teams to define, design and ship new features Write clean, scalable, and efficient code Troubleshoot, debug and upgrade existing systems Solid understanding of object-oriented programming About You Proven experience with Microservices architecture Knowledge of the use of version control systems, such as git Experienced with cloud services Experience implementing RESTful APIs for integration with internal and external systems Familiarity with AWS cloud platform Experience working in Agile teams. Excellent communication, with a strong background in delivering complex technology transformations and liaising with a variety of stakeholders. Background Experience working in the public sector or on public sector projects Active SC clearance Your Journey: Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best- in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical Background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
04/07/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Automation Test Lead - Tricentis Applications, Tosca, Neoload, AI Our leading Global Law Firm are actively looking to recruit an Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) on a permanent basis to lead the firms Automation and Performance test functions to the next stage of their evolution. As the firms Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) you will work with a high performing QA & Test Team, and this role gives you the exciting opportunity to shape a team of experienced performance testers and automation testers. Operational Responsibilities for this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) role: Stakeholder Engagement: Understand and translate their needs into technical directions for the offshore team. Ensure that findings effectively communicate risks and impact to users. Risk Management: Identify and manage potential risks to ensure business expectations for new products are met and issues during production rollouts are minimized. Strategic Responsibilities for this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) role: AI: Leverage leading AI platforms to help define and implement robust strategies that enhance technical capabilities and drive innovation in testing processes. Cloud: Apply best practice and industry standard methodologies to optimize QA and testing of cloud products. Test Automation: Enhance the democratization and resourcing strategy to accelerate automation. Performance: Streamline processes and effectively manage the resources to fully realize capabilities. What you will do within this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) opportunity: Broaden AI Adoption: Produce an 18-month roadmap to expand on the AI augmented testing currently in place. Test Strategy Development: Develop and implement robust Performance and Automation test strategies that are endorsed by all stakeholders. Project Management: Oversee projects such as iManage Cloud, Exchange Online, InTapp Time, and others. Ensure successful deployment and performance. Test Automation Expansion: Continuously improve upon the Roadmap and expand the test automation framework to increase test coverage and reduce testing time. Performance Test Stream Expansion: Identify target live applications which will benefit from ongoing monitoring to understand behaviour trends over extended periods. Include periodic review of support calls to identify areas of improvement eg, to help reduce volume of support calls related to performance. Performance Test Stream Improvement: Produce an 18-month strategic roadmap. Survey the technology, current way of work, and identify improvement targets. Vendor Management: Coordinate with offshore vendors and manage their resources effectively to meet project demands. Use metrics to monitor and improve the team's performance. Test Asset Management: Manage the test applications and assets, including the ownership and maintenance of our Architecture Design Briefs and Low-Level Diagrams, machines (physical and virtual), mobile phones, test accounts, and other assets. To be considered for this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) opportunity: Proven experience managing and developing the performance and test automation functions. Proven experience managing complex enterprise level projects. Understanding of cloud products, particularly Azure. Strong foundation on Tricentis applications, specifically Tosca and Neoload; Ability to troubleshoot and manage implementations is a must . Should have proven breadth of demonstrable experience on other industry 'leading' tools for performance testing and automation. Relevant experience on AI or AI-augmented applications over the last 2-years. OpenAI is preferred, but comparable systems are acceptable. Strong problem-solving skills and ability to mimic end user experiences accurately. Excellent stakeholder management and communication skills. Experience working with offshore teams and effectively manage vendors. Must have experience on 'modern' test practices and techniques. Must be a self-starter and passionate about software quality. Experience using Rally and Azure Test Plan is desirable. But experience in comparable test and defect management systems are acceptable.
04/07/2024
Full time
Automation Test Lead - Tricentis Applications, Tosca, Neoload, AI Our leading Global Law Firm are actively looking to recruit an Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) on a permanent basis to lead the firms Automation and Performance test functions to the next stage of their evolution. As the firms Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) you will work with a high performing QA & Test Team, and this role gives you the exciting opportunity to shape a team of experienced performance testers and automation testers. Operational Responsibilities for this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) role: Stakeholder Engagement: Understand and translate their needs into technical directions for the offshore team. Ensure that findings effectively communicate risks and impact to users. Risk Management: Identify and manage potential risks to ensure business expectations for new products are met and issues during production rollouts are minimized. Strategic Responsibilities for this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) role: AI: Leverage leading AI platforms to help define and implement robust strategies that enhance technical capabilities and drive innovation in testing processes. Cloud: Apply best practice and industry standard methodologies to optimize QA and testing of cloud products. Test Automation: Enhance the democratization and resourcing strategy to accelerate automation. Performance: Streamline processes and effectively manage the resources to fully realize capabilities. What you will do within this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) opportunity: Broaden AI Adoption: Produce an 18-month roadmap to expand on the AI augmented testing currently in place. Test Strategy Development: Develop and implement robust Performance and Automation test strategies that are endorsed by all stakeholders. Project Management: Oversee projects such as iManage Cloud, Exchange Online, InTapp Time, and others. Ensure successful deployment and performance. Test Automation Expansion: Continuously improve upon the Roadmap and expand the test automation framework to increase test coverage and reduce testing time. Performance Test Stream Expansion: Identify target live applications which will benefit from ongoing monitoring to understand behaviour trends over extended periods. Include periodic review of support calls to identify areas of improvement eg, to help reduce volume of support calls related to performance. Performance Test Stream Improvement: Produce an 18-month strategic roadmap. Survey the technology, current way of work, and identify improvement targets. Vendor Management: Coordinate with offshore vendors and manage their resources effectively to meet project demands. Use metrics to monitor and improve the team's performance. Test Asset Management: Manage the test applications and assets, including the ownership and maintenance of our Architecture Design Briefs and Low-Level Diagrams, machines (physical and virtual), mobile phones, test accounts, and other assets. To be considered for this Automation Test Lead (Tricentis Applications, Tosca, Neoload, AI) opportunity: Proven experience managing and developing the performance and test automation functions. Proven experience managing complex enterprise level projects. Understanding of cloud products, particularly Azure. Strong foundation on Tricentis applications, specifically Tosca and Neoload; Ability to troubleshoot and manage implementations is a must . Should have proven breadth of demonstrable experience on other industry 'leading' tools for performance testing and automation. Relevant experience on AI or AI-augmented applications over the last 2-years. OpenAI is preferred, but comparable systems are acceptable. Strong problem-solving skills and ability to mimic end user experiences accurately. Excellent stakeholder management and communication skills. Experience working with offshore teams and effectively manage vendors. Must have experience on 'modern' test practices and techniques. Must be a self-starter and passionate about software quality. Experience using Rally and Azure Test Plan is desirable. But experience in comparable test and defect management systems are acceptable.
Platform Engineering Manager Join a cutting edge Brokerage House in the heart of The City and lead a team creating a platform where building, testing, and releasing of software can happen rapidly, frequently and reliably. You will be a DevOps advocate working closely with development and operations teams improving collaboration whilst removing any impediments through automation, improved tooling, or processes. You will oversee the use of our AWS and Azure Cloud environments, ensuring they are resilient and secure whilst providing our teams the capabilities to innovate rapidly. The Platform Engineering function strives to automate infrastructure management and provide the company's technology teams with self-service tools and workflows with the aim to streamline software delivery in the cloud or on-premises and accelerate the pace of innovation. Candidates must have demonstratable experience of managing and ideally building teams, ideally in a larger 2000+ environment with previous Banking/Financial experience highly beneficial. Responsibilities Identify and manages resources needed for the planning, development and delivery of cloud resources and applications. Influences the IT department through automation, cloud best practises, observability and monitoring and managing the performance of automated systems and services. Work with systems architects to ensure application-level considerations are met when implementing solutions. Develops and builds the team, defining career pathways and identifying new talent to expand the team's skill set and knowledge. Deliver and maintain a continuous integration and deployment platform that integrates with the internal application process and internal controls. Reporting on costs and seeks opportunities to reduce spend. Improving the cloud security posture and reporting on risks. Ensuring cloud platform are resilient to availability zone outages. Maintaining an inventory of services under the team's ownership. Manage vendor relationships and license renewals for services. Responsibility for the architecture and security standards within the cloud, ensuring audit and financial safeguards are adhered to. Creating and enforcing cloud governance policies, aligned with industry standards. Stay abreast of SDLC and Cloud best practices and guide the team on adoption. Effectively manage on-call rotas to ensure round the clock service availability and be a point of escalation as required. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Essential Skills and Experience: Managing a team of experienced cloud/software engineers. Agile, Scrum, Kanban. Excellent verbal and written communication skills. Experience with all aspects of SDLC. Extensive hands on with AWS. Proficiency in Python or PowerShell. Infrastructure as code, Terraform or CloudFormation Containerisation, docker, ECS, EKS, Kubernetes. Security of the cloud, monitoring, compliance, IAM. Desirable Cloud cost optimisation. Maturing practices in the cloud and applying to on-premises platforms. Hands on with Azure. Delivery and management of Observability and monitoring platforms. Implementation of API gateways, Lambda. Working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
04/07/2024
Full time
Platform Engineering Manager Join a cutting edge Brokerage House in the heart of The City and lead a team creating a platform where building, testing, and releasing of software can happen rapidly, frequently and reliably. You will be a DevOps advocate working closely with development and operations teams improving collaboration whilst removing any impediments through automation, improved tooling, or processes. You will oversee the use of our AWS and Azure Cloud environments, ensuring they are resilient and secure whilst providing our teams the capabilities to innovate rapidly. The Platform Engineering function strives to automate infrastructure management and provide the company's technology teams with self-service tools and workflows with the aim to streamline software delivery in the cloud or on-premises and accelerate the pace of innovation. Candidates must have demonstratable experience of managing and ideally building teams, ideally in a larger 2000+ environment with previous Banking/Financial experience highly beneficial. Responsibilities Identify and manages resources needed for the planning, development and delivery of cloud resources and applications. Influences the IT department through automation, cloud best practises, observability and monitoring and managing the performance of automated systems and services. Work with systems architects to ensure application-level considerations are met when implementing solutions. Develops and builds the team, defining career pathways and identifying new talent to expand the team's skill set and knowledge. Deliver and maintain a continuous integration and deployment platform that integrates with the internal application process and internal controls. Reporting on costs and seeks opportunities to reduce spend. Improving the cloud security posture and reporting on risks. Ensuring cloud platform are resilient to availability zone outages. Maintaining an inventory of services under the team's ownership. Manage vendor relationships and license renewals for services. Responsibility for the architecture and security standards within the cloud, ensuring audit and financial safeguards are adhered to. Creating and enforcing cloud governance policies, aligned with industry standards. Stay abreast of SDLC and Cloud best practices and guide the team on adoption. Effectively manage on-call rotas to ensure round the clock service availability and be a point of escalation as required. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Essential Skills and Experience: Managing a team of experienced cloud/software engineers. Agile, Scrum, Kanban. Excellent verbal and written communication skills. Experience with all aspects of SDLC. Extensive hands on with AWS. Proficiency in Python or PowerShell. Infrastructure as code, Terraform or CloudFormation Containerisation, docker, ECS, EKS, Kubernetes. Security of the cloud, monitoring, compliance, IAM. Desirable Cloud cost optimisation. Maturing practices in the cloud and applying to on-premises platforms. Hands on with Azure. Delivery and management of Observability and monitoring platforms. Implementation of API gateways, Lambda. Working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Lead Software Engineers with a background in software development using C#/.NET are required by this major client, who is creating a new start up engineering capability in their Leeds offices, where you will lead some of their teams who provide best in class technical solutions on all three major Public Clouds to a wide range of major Public Sector organisations. As a result of the work that they do, this client requires applicants to hold or be capable of obtaining UK National Security Vetting, the requirements for which could include but not be limited to having resided in the UK for at least the past 5 years and being a UK national or dual UK national. Please note your application will not be taken forward if you cannot fulfil these requirements. In order to secure one of these Lead Software Engineer roles you must come from a Software Development background and still be technically hands on with coding/Scripting. You will also have good experience in client/stakeholder management, team leadership and organisational skills as well as being able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Hands on experience Front End technologies, such as React or Angular. Demonstrable experience leading engineering teams building distributed systems and secure products at scale. Have a solid understanding of design practices, system architecture and conducting code reviews. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with CI/CD tooling (Github Actions, CircleCI etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models This is an opportunity for significant growth, but with a start-up feel and mentality. In this role you will have the chance to build and be part of a new concept. This client is creating an onshore engineering team to gain access to a new segment of the technology market where there is opportunity for significant growth. They are looking for people to help establish the culture and ways of working of the team so we are well placed to make the most of this opportunity. We need help in curating and evolving this culture over time as it's the most important element to the business. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
04/07/2024
Full time
Lead Software Engineers with a background in software development using C#/.NET are required by this major client, who is creating a new start up engineering capability in their Leeds offices, where you will lead some of their teams who provide best in class technical solutions on all three major Public Clouds to a wide range of major Public Sector organisations. As a result of the work that they do, this client requires applicants to hold or be capable of obtaining UK National Security Vetting, the requirements for which could include but not be limited to having resided in the UK for at least the past 5 years and being a UK national or dual UK national. Please note your application will not be taken forward if you cannot fulfil these requirements. In order to secure one of these Lead Software Engineer roles you must come from a Software Development background and still be technically hands on with coding/Scripting. You will also have good experience in client/stakeholder management, team leadership and organisational skills as well as being able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Hands on experience Front End technologies, such as React or Angular. Demonstrable experience leading engineering teams building distributed systems and secure products at scale. Have a solid understanding of design practices, system architecture and conducting code reviews. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with CI/CD tooling (Github Actions, CircleCI etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models This is an opportunity for significant growth, but with a start-up feel and mentality. In this role you will have the chance to build and be part of a new concept. This client is creating an onshore engineering team to gain access to a new segment of the technology market where there is opportunity for significant growth. They are looking for people to help establish the culture and ways of working of the team so we are well placed to make the most of this opportunity. We need help in curating and evolving this culture over time as it's the most important element to the business. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
04/07/2024
Project-based
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We have an exciting job opportunity for Software Engineer - GO Lang role at London, UK. Title: Software Engineer - GO Lang Location: London, UK Duration: Contract Job Description: As a Software Engineer, you'll be working on building out clearing engine and be involved in architectural decisions from day one. Our clearing engine is comprised of a variety of Go services that communicate over NATS and run on top of our Kubernetes platform resident in AWS. The following technical skills are desirable: Experience with Go development Experience with messaging systems such as NATS, Kafka Experience with containers/Kubernetes Experience with AWS Knowledge of protocols such as WebSockets, REST, FIX Strong knowledge of security fundamentals Some of the key responsibilities include: Working as part of a unified scrum team Implementing core clearing services Collaborating on system design with security and reliability as a focus
04/07/2024
Project-based
We have an exciting job opportunity for Software Engineer - GO Lang role at London, UK. Title: Software Engineer - GO Lang Location: London, UK Duration: Contract Job Description: As a Software Engineer, you'll be working on building out clearing engine and be involved in architectural decisions from day one. Our clearing engine is comprised of a variety of Go services that communicate over NATS and run on top of our Kubernetes platform resident in AWS. The following technical skills are desirable: Experience with Go development Experience with messaging systems such as NATS, Kafka Experience with containers/Kubernetes Experience with AWS Knowledge of protocols such as WebSockets, REST, FIX Strong knowledge of security fundamentals Some of the key responsibilities include: Working as part of a unified scrum team Implementing core clearing services Collaborating on system design with security and reliability as a focus
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
04/07/2024
Project-based
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
MongoDB Consultant/DBA/DB Engineer MongoDB expert, Strong NoSQL Schema design experience MongoDB Cloud setup exposure, Atlas Data Encryption at Rest & in Transit Change Data Capture tools Authorization and Authentication Domain, RBAC, ABAC models Commercial experience as MongoDB DBA or similar (Cassandra, Couchbase, CouchDB, DynamoDB, Capella, ElastiCache, HBase, NoSQL, Marklogic) Production & Development environments experience Logical and physical database architecture Automation, virtualisation/containerisation technologies such as Ansible, VMware, Docker, Kubernetes Performance Tuning Outside IR35, remote delivery, UK client . This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.
04/07/2024
Project-based
MongoDB Consultant/DBA/DB Engineer MongoDB expert, Strong NoSQL Schema design experience MongoDB Cloud setup exposure, Atlas Data Encryption at Rest & in Transit Change Data Capture tools Authorization and Authentication Domain, RBAC, ABAC models Commercial experience as MongoDB DBA or similar (Cassandra, Couchbase, CouchDB, DynamoDB, Capella, ElastiCache, HBase, NoSQL, Marklogic) Production & Development environments experience Logical and physical database architecture Automation, virtualisation/containerisation technologies such as Ansible, VMware, Docker, Kubernetes Performance Tuning Outside IR35, remote delivery, UK client . This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.
Job Title - Senior HPC Technology Consultant Location - Gloucestershire - Fully on-site Salary - £75 - £85K Per Annum Benefits - Bonus (7.5%), career opportunities, private medical, excellent pension, and social benefits The Client - Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge-to-cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. The Candidate - We are looking for a Senior Technical Consultant (HPC) to provide technical Hardware and Software support for large HPC (High Performance Computing) systems for a UK government customer based in the Gloucestershire area. The role is on a customer site, based on business days with occasional out of hours work. We are looking for a candidate that takes an analytical approach to problem solving, and who will be committed to driving any issues through to completion. Excellent communication skills and a customer-focused approach are important. The successful candidate will have a calm demeanour, and the ability to work in high-pressure situations. Please note this role requires a candidate who is eligible to undergo DV Clearance. The Role - This role sits in the High Performance Computing (HPC) & AI Business Unit. This is a High-Performance Computing (HPC) specialised position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. You will be responsible for providing in-depth technical support and become a trusted advisor for the planning, delivery, implementation and on-going support of HPC and AI technology solutions designed to meet customers' business needs. Duties - Perform a technical leadership role within a dedicated team to deliver support on advanced HPC & AI hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Provide input to the technical sales team in identifying opportunities and developing solutions. Provide a professional and positive approach to the customer and ensure excellent communications with all levels of the customer community. Follow technical escalation procedures to ensure critical issues are elevated as required to receive maximum focus and early resolution. Coordinate implementation of new installations, designs, and migrations for HPC & AI technology solutions. Respond to requests for technical information from customers. Engage in technical problem solving across multiple technologies; often needing to develop new methods to apply to the situation. Be willing to participate in a 24x7 on-call rota should it be required (there is an uplift for any hours outside of regular hours). The successful candidate would be expected to prioritise supporting critical systems, which may require extended hours as necessary to ensure the systems are fully functional. Education and Experience Required: 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in Computer Science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total). Advanced skills in customer service and customer facing communications. Business fluency in English language Analytical mindset, able to understand all architectural dependencies of technologies in the customers' IT environment. Ability to obtain DV (Developed Vetting) level UK security clearance. Knowledge and Skills: In-depth knowledge of: Linux/Unix operating systems (HPC) file systems Cluster management systems Knowledge of storage systems, including parallel filesystems, such as lustre, is highly desirable, but not essential. Networking and security Server components including motherboards, memory and storage, network Switches. Knowledge of programming and Scripting (eg Perl, Python, C++, etc.). An ability to stay calm and professional under pressure while working to strict deadlines is essential. The candidate should be flexible and willing to travel when required. Ideally, an understanding of: Storage systems High-speed communication architecture An understanding of batch job submission systems, such as SLURM, PBSPro etc Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more} To apply for this Senior HPC Technology Consultant contract/permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
04/07/2024
Full time
Job Title - Senior HPC Technology Consultant Location - Gloucestershire - Fully on-site Salary - £75 - £85K Per Annum Benefits - Bonus (7.5%), career opportunities, private medical, excellent pension, and social benefits The Client - Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge-to-cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. The Candidate - We are looking for a Senior Technical Consultant (HPC) to provide technical Hardware and Software support for large HPC (High Performance Computing) systems for a UK government customer based in the Gloucestershire area. The role is on a customer site, based on business days with occasional out of hours work. We are looking for a candidate that takes an analytical approach to problem solving, and who will be committed to driving any issues through to completion. Excellent communication skills and a customer-focused approach are important. The successful candidate will have a calm demeanour, and the ability to work in high-pressure situations. Please note this role requires a candidate who is eligible to undergo DV Clearance. The Role - This role sits in the High Performance Computing (HPC) & AI Business Unit. This is a High-Performance Computing (HPC) specialised position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. You will be responsible for providing in-depth technical support and become a trusted advisor for the planning, delivery, implementation and on-going support of HPC and AI technology solutions designed to meet customers' business needs. Duties - Perform a technical leadership role within a dedicated team to deliver support on advanced HPC & AI hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Provide input to the technical sales team in identifying opportunities and developing solutions. Provide a professional and positive approach to the customer and ensure excellent communications with all levels of the customer community. Follow technical escalation procedures to ensure critical issues are elevated as required to receive maximum focus and early resolution. Coordinate implementation of new installations, designs, and migrations for HPC & AI technology solutions. Respond to requests for technical information from customers. Engage in technical problem solving across multiple technologies; often needing to develop new methods to apply to the situation. Be willing to participate in a 24x7 on-call rota should it be required (there is an uplift for any hours outside of regular hours). The successful candidate would be expected to prioritise supporting critical systems, which may require extended hours as necessary to ensure the systems are fully functional. Education and Experience Required: 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in Computer Science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total). Advanced skills in customer service and customer facing communications. Business fluency in English language Analytical mindset, able to understand all architectural dependencies of technologies in the customers' IT environment. Ability to obtain DV (Developed Vetting) level UK security clearance. Knowledge and Skills: In-depth knowledge of: Linux/Unix operating systems (HPC) file systems Cluster management systems Knowledge of storage systems, including parallel filesystems, such as lustre, is highly desirable, but not essential. Networking and security Server components including motherboards, memory and storage, network Switches. Knowledge of programming and Scripting (eg Perl, Python, C++, etc.). An ability to stay calm and professional under pressure while working to strict deadlines is essential. The candidate should be flexible and willing to travel when required. Ideally, an understanding of: Storage systems High-speed communication architecture An understanding of batch job submission systems, such as SLURM, PBSPro etc Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more} To apply for this Senior HPC Technology Consultant contract/permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Java Software Engineer. Candidate will support and work collaboratively with business analysts, team leads and development team. A contributor in developing scalable and resilient hybrid and Cloud-based data solutions supporting critical financial market clearing and risk activities; collaborate with other developers, architects and product owners to support enterprise transformation into a data-driven organization. The Application Developer will be a team player and work well with business, technical and non-technical professionals in a project environment. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. [Required] 3+ year of experience in building high speed, Real Time and batch solutions [Required] 3+ years of experience in Java [Preferred] Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc [Preferred] Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. [Preferred] Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc [Preferred] Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google [Required] Experience writing unit and integration tests with testing frameworks like Junit, Citrus [Required] Experience working with various types of databases like Relational, NoSQL [Required] Experience working with Git [Preferred] Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc [Preferred] Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics [Required] Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API Technical Skills: [Required] Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading [Required] Experience in object-oriented design and software design patterns Education and/or Experience: [Required] BS degree in Computer Science, similar technical field required
03/07/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Java Software Engineer. Candidate will support and work collaboratively with business analysts, team leads and development team. A contributor in developing scalable and resilient hybrid and Cloud-based data solutions supporting critical financial market clearing and risk activities; collaborate with other developers, architects and product owners to support enterprise transformation into a data-driven organization. The Application Developer will be a team player and work well with business, technical and non-technical professionals in a project environment. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. [Required] 3+ year of experience in building high speed, Real Time and batch solutions [Required] 3+ years of experience in Java [Preferred] Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc [Preferred] Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. [Preferred] Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc [Preferred] Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google [Required] Experience writing unit and integration tests with testing frameworks like Junit, Citrus [Required] Experience working with various types of databases like Relational, NoSQL [Required] Experience working with Git [Preferred] Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc [Preferred] Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics [Required] Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API Technical Skills: [Required] Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading [Required] Experience in object-oriented design and software design patterns Education and/or Experience: [Required] BS degree in Computer Science, similar technical field required
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
03/07/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious financial company is looking for a Java Back End Developer. This developer will need experience with Java, Real Time environment, Spring, Spring Boot, Multithreading, etc. Any experience with Kafka and DevOps tools is a plus. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading Experience in object-oriented design and software design patterns BS degree in Computer Science, similar technical field required 3+ year of experience in building high speed, Real Time and batch solutions 3+ years of experience in Java Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google Experience writing unit and integration tests with testing frameworks like Junit, Citrus Experience working with various types of databases like Relational, NoSQL Experience working with Git Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API
03/07/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious financial company is looking for a Java Back End Developer. This developer will need experience with Java, Real Time environment, Spring, Spring Boot, Multithreading, etc. Any experience with Kafka and DevOps tools is a plus. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading Experience in object-oriented design and software design patterns BS degree in Computer Science, similar technical field required 3+ year of experience in building high speed, Real Time and batch solutions 3+ years of experience in Java Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google Experience writing unit and integration tests with testing frameworks like Junit, Citrus Experience working with various types of databases like Relational, NoSQL Experience working with Git Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
03/07/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Atlassian SME. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing Atlassian solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelors degree, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
03/07/2024
Full time
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
Role: Java Architect Start Date: Immediately End Date: December 2024 Capacity: 5 days a week Language: German Location: Vienna (every week or every 2 weeks approx. 20-40%) Required skills: Expert knowledge in design, transformation and handling of/with XML and XSD Expert knowledge in the design and creation of Rest/Soap interfaces Expert knowledge in the design and handling of Angular 17 Expert knowledge in the design and handling of Java (Java 11 and 17, Springboot) Experience in the dynamic creation and automatic generation of OpenAPI and transformation to YAML Experience in the design, modelling and handling of databases (PostgreSQL) Experience in handling and mapping portal composite protocol version 1.8 to at least 2.1 Experience in the design and creation of distributed services Practical experience in the area of accessible user interfaces Practical experience in agile software development Several years of experience rolling out applications in complex organizations with Jenkins Practical experience in Confluence/Jira Experience in building Java based PAAS microservices Experience in design and creation of Java libraries in the TIBCO environment Technical understanding and ability to convey technical content in a customer-oriented manner Excellent communication and teamwork skills Desirable: Experience in projects in the public sector Experience with the register and data landscape in Austria
03/07/2024
Project-based
Role: Java Architect Start Date: Immediately End Date: December 2024 Capacity: 5 days a week Language: German Location: Vienna (every week or every 2 weeks approx. 20-40%) Required skills: Expert knowledge in design, transformation and handling of/with XML and XSD Expert knowledge in the design and creation of Rest/Soap interfaces Expert knowledge in the design and handling of Angular 17 Expert knowledge in the design and handling of Java (Java 11 and 17, Springboot) Experience in the dynamic creation and automatic generation of OpenAPI and transformation to YAML Experience in the design, modelling and handling of databases (PostgreSQL) Experience in handling and mapping portal composite protocol version 1.8 to at least 2.1 Experience in the design and creation of distributed services Practical experience in the area of accessible user interfaces Practical experience in agile software development Several years of experience rolling out applications in complex organizations with Jenkins Practical experience in Confluence/Jira Experience in building Java based PAAS microservices Experience in design and creation of Java libraries in the TIBCO environment Technical understanding and ability to convey technical content in a customer-oriented manner Excellent communication and teamwork skills Desirable: Experience in projects in the public sector Experience with the register and data landscape in Austria
Genesys SME Clearance required: n/a Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London IR35 Status: Mandated PAYE only We are heading up a recruitment drive for a global consultancy that require a Genesys SME to join them on a major banking project that's based in London 2 days per week. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable.
03/07/2024
Project-based
Genesys SME Clearance required: n/a Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London IR35 Status: Mandated PAYE only We are heading up a recruitment drive for a global consultancy that require a Genesys SME to join them on a major banking project that's based in London 2 days per week. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable.