IT Installation Field Engineer - 2nd Line, O365, AD, Telecoms, Network, EUC - Northampton - Perm - £35k

My client - within Professional services - are seeking an IT Installation Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects.

Duties include:

• Resolving technical issues passed from service desk
• Attend client sites to support and install new infrastructure
• Windows server support
• Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV.
• Being a key member of the team in the planning and execution of IT projects.
• Firewall administration and overall client network security with the Network Security Specialists.
• Providing network support - installing and configuring Switches, Routers etc
• Being the point of escalation for user support requests delivered via our service desk ticketing.
• Documenting processes and procedures and helping to review and enhance existing documentation.
• Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions

Looking for candidates with similar experience with the following:

• Proven 2nd line Field Engineer/support exp
• Windows 10, macOS and Office 365 suite.
• Telecoms, AV, IP Exp
• Microsoft Office 365 platforms (SharePoint, Exchange, AAD).
• Windows Server 2008 R2, 2012 R2, 2016, 2019.
• VPN technologies.
• Network components, network operating systems and computer hardware components.
• Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge.
• Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software.
• Domain controllers, Active Directory Management, DHCP, DNS, Replication.
• WDS and other deployment tools.
• Microsoft Intune or other MDM tools.
• SIP/IP phone systems.
• Performing daily system checks, Servers, backups, and Firewall monitoring.
• Demonstrable documentation skills (reports, policies, procedures, workflows).
• Must have driving license - company vehicle provided

The company offer excellent benefits, training and career progression

IT Installation Field Engineer - 2nd Line, O365, AD, Communications, Network, EUC - Northampton - Perm - £35k