NO SPONSORSHIP UX Program Manager SALARY: $125K - $135K plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite and 2 days remote Looking for a UX program manager/user experience to drive product delivery and support UI/UX dev. resources point person to resolve time allocation delivery issues successful delivery for multiple UX related projects simultaneously user facing web SaaS product experience in product delivery experience with UX process strategy and deliverables Team is looking for a talented and pro-active UX Program manager, to lead the team through project scoping and road-mapping activities, to plan work with stakeholders and product teams, to report up and out status of delivery. As a UX Program Manager you will combine expert program management skills with a passion for user experience to help the team improve the design and delivery of products. Responsibilities Work with product owners and project managers Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice is followed Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution Qualifications & Experience Experience needed as follows: User-facing web/SaaS product experience Experience in product delivery, stages involved and possible risks to delivery Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience influencing management decision-making through analytical and communication skills Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience tying together solutions across systems Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations
27/06/2024
Full time
NO SPONSORSHIP UX Program Manager SALARY: $125K - $135K plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite and 2 days remote Looking for a UX program manager/user experience to drive product delivery and support UI/UX dev. resources point person to resolve time allocation delivery issues successful delivery for multiple UX related projects simultaneously user facing web SaaS product experience in product delivery experience with UX process strategy and deliverables Team is looking for a talented and pro-active UX Program manager, to lead the team through project scoping and road-mapping activities, to plan work with stakeholders and product teams, to report up and out status of delivery. As a UX Program Manager you will combine expert program management skills with a passion for user experience to help the team improve the design and delivery of products. Responsibilities Work with product owners and project managers Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice is followed Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution Qualifications & Experience Experience needed as follows: User-facing web/SaaS product experience Experience in product delivery, stages involved and possible risks to delivery Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience influencing management decision-making through analytical and communication skills Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience tying together solutions across systems Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a UX Technical Program Manager. Candidate will lead a team through project scoping and road-mapping activities, to plan work with stakeholders and product teams, to report up and out status of delivery. As a UX Program Manager you will combine expert program management skills with a passion for user experience to help the team improve the design and delivery of products. Responsibilities: Work with product owners and project managers to estimate resourcing needs at the project inception/planning stages. Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice from project intake process and beyond. Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution Qualifications: Experience needed as follows: User-facing web/SaaS product experience Experience in product delivery, stages involved and possible risks to delivery Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience influencing management decision-making through analytical and communication skills Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience tying together solutions across systems Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations
26/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a UX Technical Program Manager. Candidate will lead a team through project scoping and road-mapping activities, to plan work with stakeholders and product teams, to report up and out status of delivery. As a UX Program Manager you will combine expert program management skills with a passion for user experience to help the team improve the design and delivery of products. Responsibilities: Work with product owners and project managers to estimate resourcing needs at the project inception/planning stages. Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice from project intake process and beyond. Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution Qualifications: Experience needed as follows: User-facing web/SaaS product experience Experience in product delivery, stages involved and possible risks to delivery Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience influencing management decision-making through analytical and communication skills Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience tying together solutions across systems Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations
Title - Benefits Manager Reports to Head of Data & Reporting Direct Reports N/A Location London or Manchester Team CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Benefits Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Benefits Manager will ensure that initiatives/projects/programmes are delivering in accordance with the agreed cost and benefits profile set out in the business case. Reporting to the Head of Data & Reporting, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Define, agree and deliver the cost and benefits management process, working with finance and broader business stakeholders as required. * Develop and oversee the benefits realisation framework, tracking performance against business case projections. * Work in partnership with Finance to monitor the financial aspects of all portfolio initiatives, identifying deviations from expected outcomes and initiating corrective action as required. Proactively monitoring costs and benefits, calling out under-performance as needed. * Support the transition to new financial management practices, including the Ex-Ante Price Control regime. * Collaborate with finance and project teams to validate cost and benefit assumptions throughout project life cycles. * Provide regular reports on benefits realisation to the EPMO and senior leadership team as required. * Educate and guide project managers on the importance of benefits tracking and reporting. * Advocacy for benefits management best practices across the organisation. * Support the shift to the new Ex-Ante Price Control regime. * Live the DCC values in all day-to-day activities. . Skills and Experience * Financial Experience - Solid experience in financial management relating to project and portfolio management. * Benefits Management - Significant knowledge of and experience in tracking and reporting on costs and benefits for a portfolio. * Analytical Mindset - Strong analytical and problem-solving abilities. Strong analytical and forecasting skills with a focus on financial outcomes. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. Ability to communicate financial concepts to non-financial stakeholders. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Bachelor's degree in Finance, Economics or a related field OR equivalent professional experience. * Advanced qualifications in financial analysis and/or portfolio management are highly desirable. Unfortunately due to the high volum of applicants, we won't be able to respond to everyone.
26/06/2024
Full time
Title - Benefits Manager Reports to Head of Data & Reporting Direct Reports N/A Location London or Manchester Team CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Benefits Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Benefits Manager will ensure that initiatives/projects/programmes are delivering in accordance with the agreed cost and benefits profile set out in the business case. Reporting to the Head of Data & Reporting, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Define, agree and deliver the cost and benefits management process, working with finance and broader business stakeholders as required. * Develop and oversee the benefits realisation framework, tracking performance against business case projections. * Work in partnership with Finance to monitor the financial aspects of all portfolio initiatives, identifying deviations from expected outcomes and initiating corrective action as required. Proactively monitoring costs and benefits, calling out under-performance as needed. * Support the transition to new financial management practices, including the Ex-Ante Price Control regime. * Collaborate with finance and project teams to validate cost and benefit assumptions throughout project life cycles. * Provide regular reports on benefits realisation to the EPMO and senior leadership team as required. * Educate and guide project managers on the importance of benefits tracking and reporting. * Advocacy for benefits management best practices across the organisation. * Support the shift to the new Ex-Ante Price Control regime. * Live the DCC values in all day-to-day activities. . Skills and Experience * Financial Experience - Solid experience in financial management relating to project and portfolio management. * Benefits Management - Significant knowledge of and experience in tracking and reporting on costs and benefits for a portfolio. * Analytical Mindset - Strong analytical and problem-solving abilities. Strong analytical and forecasting skills with a focus on financial outcomes. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. Ability to communicate financial concepts to non-financial stakeholders. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Bachelor's degree in Finance, Economics or a related field OR equivalent professional experience. * Advanced qualifications in financial analysis and/or portfolio management are highly desirable. Unfortunately due to the high volum of applicants, we won't be able to respond to everyone.
Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.
26/06/2024
Full time
Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a UX Program Manager. The program manager will focus on driving product delivery and support UI/UX development resources. They will work with product owners and project managers to estimate resources needs. This program manager must have experience working on multiple User facing web/SaaS products. Responsibilities Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice is followed at the company, from project intake process and beyond. Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution Qualifications User-facing web/SaaS product experience Experience in product delivery, stages involved and possible risks to delivery Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations
26/06/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a UX Program Manager. The program manager will focus on driving product delivery and support UI/UX development resources. They will work with product owners and project managers to estimate resources needs. This program manager must have experience working on multiple User facing web/SaaS products. Responsibilities Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice is followed at the company, from project intake process and beyond. Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution Qualifications User-facing web/SaaS product experience Experience in product delivery, stages involved and possible risks to delivery Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations
Program Manager - User Experience (UX) Salary: $120k-$130k + 15% bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree User-facing web/SaaS product experience Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations Responsibilities Work with product owners and project managers to estimate resourcing needs at the project inception/planning stages. Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc. as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice is followed from project intake process and beyond. Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc. Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution
26/06/2024
Full time
Program Manager - User Experience (UX) Salary: $120k-$130k + 15% bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree User-facing web/SaaS product experience Experience with UX process, strategy and deliverables Experience with risk management and problem solving Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations Experience working with agile teams using scrum framework Experience in leadership and driving transformational efforts across large-scale organizations Responsibilities Work with product owners and project managers to estimate resourcing needs at the project inception/planning stages. Drive product delivery through status and progress reporting, driving resolution of risks and issues, etc. as they come up for the UX team Embedded in product teams. Coordinate with Product Teams for code integration between UIs across teams. Support UX and UI dev resources Embedded in Product Teams as their point person to resolve time allocation/delivery issues. Champion UX strategy and capabilities across the organization, partner with UX strategy and research team. Partner with ePMO office to ensure a user-centered design practice is followed from project intake process and beyond. Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously. Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc. Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution