Site Acquisition Manager needed who has telecoms experience to work for a high profile telecoms company. This role offers the opportunity to really add value and be responsible for the delivery of acquisition and design related projects which could include new Code acquisition, upgrades, NTQs, Lease renewals) and the ongoing management of a defined set of projects within a geographic region or customer programme. This will be for an initial 6 month contract. What the role will be doing: You will maintain security of tenure and keep shareholder cells in service through effective management of Acquisition Agents, Estates Partners and Legal Partners. Have clear visibility of acquisition delivery and site removal dates for decommissioning through close management of supplier deliverables. Continuous Improvement Identify areas for improvement & take ownership of specific issues through to resolution to drive improved performance and achieve targets. Experience needed: A strong background in mobile telecoms site acquisition Extensive 3rd party management experience Understanding of the New Electronic Communications Code preferred Project People is acting as an Employment Business in relation to this vacancy.
28/06/2024
Project-based
Site Acquisition Manager needed who has telecoms experience to work for a high profile telecoms company. This role offers the opportunity to really add value and be responsible for the delivery of acquisition and design related projects which could include new Code acquisition, upgrades, NTQs, Lease renewals) and the ongoing management of a defined set of projects within a geographic region or customer programme. This will be for an initial 6 month contract. What the role will be doing: You will maintain security of tenure and keep shareholder cells in service through effective management of Acquisition Agents, Estates Partners and Legal Partners. Have clear visibility of acquisition delivery and site removal dates for decommissioning through close management of supplier deliverables. Continuous Improvement Identify areas for improvement & take ownership of specific issues through to resolution to drive improved performance and achieve targets. Experience needed: A strong background in mobile telecoms site acquisition Extensive 3rd party management experience Understanding of the New Electronic Communications Code preferred Project People is acting as an Employment Business in relation to this vacancy.
Site Acquisition Manager needed who has telecoms experience to work for a high profile telecoms company. This role offers the opportunity to really add value and be responsible for the delivery of acquisition and design related projects which could include new Code acquisition, upgrades, NTQs, Lease renewals) and the ongoing management of a defined set of projects within a geographic region or customer programme. This will be for an initial 6 month contract. What the role will be doing: You will maintain security of tenure and keep shareholder cells in service through effective management of Acquisition Agents, Estates Partners and Legal Partners. Have clear visibility of acquisition delivery and site removal dates for decommissioning through close management of supplier deliverables. Continuous Improvement Identify areas for improvement & take ownership of specific issues through to resolution to drive improved performance and achieve targets. Experience needed: A strong background in mobile telecoms site acquisition Extensive 3rd party management experience Understanding of the New Electronic Communications Code preferred Project People is acting as an Employment Business in relation to this vacancy.
28/06/2024
Project-based
Site Acquisition Manager needed who has telecoms experience to work for a high profile telecoms company. This role offers the opportunity to really add value and be responsible for the delivery of acquisition and design related projects which could include new Code acquisition, upgrades, NTQs, Lease renewals) and the ongoing management of a defined set of projects within a geographic region or customer programme. This will be for an initial 6 month contract. What the role will be doing: You will maintain security of tenure and keep shareholder cells in service through effective management of Acquisition Agents, Estates Partners and Legal Partners. Have clear visibility of acquisition delivery and site removal dates for decommissioning through close management of supplier deliverables. Continuous Improvement Identify areas for improvement & take ownership of specific issues through to resolution to drive improved performance and achieve targets. Experience needed: A strong background in mobile telecoms site acquisition Extensive 3rd party management experience Understanding of the New Electronic Communications Code preferred Project People is acting as an Employment Business in relation to this vacancy.
Site Acquisition Manager needed who has telecoms experience to work for a high profile telecoms company. This role offers the opportunity to really add value and be responsible for the delivery of acquisition and design related projects which could include new Code acquisition, upgrades, NTQs, Lease renewals) and the ongoing management of a defined set of projects within a geographic region or customer programme. This will be for an initial 6 month contract. What the role will be doing: You will maintain security of tenure and keep shareholder cells in service through effective management of Acquisition Agents, Estates Partners and Legal Partners. Have clear visibility of acquisition delivery and site removal dates for decommissioning through close management of supplier deliverables. Continuous Improvement Identify areas for improvement & take ownership of specific issues through to resolution to drive improved performance and achieve targets. Experience needed: A strong background in mobile telecoms site acquisition Extensive 3rd party management experience Understanding of the New Electronic Communications Code preferred Project People is acting as an Employment Business in relation to this vacancy.
28/06/2024
Project-based
Site Acquisition Manager needed who has telecoms experience to work for a high profile telecoms company. This role offers the opportunity to really add value and be responsible for the delivery of acquisition and design related projects which could include new Code acquisition, upgrades, NTQs, Lease renewals) and the ongoing management of a defined set of projects within a geographic region or customer programme. This will be for an initial 6 month contract. What the role will be doing: You will maintain security of tenure and keep shareholder cells in service through effective management of Acquisition Agents, Estates Partners and Legal Partners. Have clear visibility of acquisition delivery and site removal dates for decommissioning through close management of supplier deliverables. Continuous Improvement Identify areas for improvement & take ownership of specific issues through to resolution to drive improved performance and achieve targets. Experience needed: A strong background in mobile telecoms site acquisition Extensive 3rd party management experience Understanding of the New Electronic Communications Code preferred Project People is acting as an Employment Business in relation to this vacancy.
Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit a Scientific Computing Manager on a Permanent contract on a salary banding of £45,585 - £54,395. Responsibilities: - Provide leadership and management of a small team of Scientific Computing staff including on-going coaching, training and mentoring, managing objectives, activities, and critical timelines to ensure efficient service delivery. - Lead in the strategic development of the Scientific Computing services ensuring they meet industry standards and support assessing workforce planning, equipment, and space needs etc. - Liaise with other Service Leads to direct Scientific computing service efforts to support the operations, jointly tackling operational challenges and ensuring varied and unexpected needs are met, escalating only if required. - Provide agile support for scientific hardware and software to meet specialist scientific computing needs. - Create appropriate technical documentation to support. - In conjunction with Digital Technology Services (DTS), own, develop, implement and monitor effective and appropriate policies, procedures and controls including Incident Management, Service Requests and Asset Management - Continually look for ways to streamline services and operations to ensure delivery of fit-for-purpose and robust services for staff and students. - Build strong, constructive relationships with service users, key stakeholders and DTS Management and Business Partners - Working on the basis that continually seeks to identify and operate best practice models, network to identify areas of best practice and adopt them within the team, and ensure that staff are operating within organisation policies. - Co-ordinate equipment bids to be considered by the organisation's Planning and Resources Committee and maintain contact with commercial suppliers, being aware of new product development in the marketplace - Manage operational budget, approving orders on behalf of the organisation, and using understanding of the financial model and available data to make informed decisions. - As a member of key committees in the organisation, provide reports, updates and advice in relation to operational and project activity. - Oversee the continued adherence within the School to Health & Safety policies and with the School Health & Safety Advisor continue to develop a culture where Health & Safety is Embedded in all activity within the organisation. - Ensure alignment of the School's Computing Strategy with DTS Strategy and Business Outcomes - Work effectively with DTS End User Services, Infrastructure and Research Computing, and Business Service colleagues to realise the One Dundee approach - Work closely with DTS to further develop the School's scientific computing resources; to ensure appropriate specialist equipment and licences are sourced, purchased and maintained; and to ensure the video lecturing hardware and software for the Scottish Mathematical Sciences Training Centre in Dundee is maintained & fit for purpose - Foster the healthy and robust development of the Scientific Computing team and the individuals in the team Essential Skills: - University degree in Mathematics, Physics, Computer Science, or a related qualification - Experience with administering computer Servers - Experience with providing user support to staff and other stakeholders for high performance and scientific computing - Experience with providing support to staff and other stakeholders in software/code development and optimisation (eg parallelisation) - Experience in scientific hardware specification, configuration and support - Excellent communication and interpersonal skills - Evidence of ability and willingness to work collaboratively with others. - Evidence of assisting with the development of standards, and applying these to track, monitor, report, resolve or escalate issues - Experience of acting as the routine contact point, receiving and handling requests for support and responding to a broad range of service requests - Experience in specification, configuration, maintenance and support of at least two of the following key areas - HPC (small to medium) - Linux workstations and Servers - Windows Servers Desirable Skills: - Evidence of project management - Experience of leadership in some of the areas noted above as Essential criteria - Experience supporting teaching technologies, such as video lectures, interactive whiteboards, systems for digital assessment, virtual/augmented reality, etc - Experience of collaboration with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organisation - Ability to create support documentation and other training and reference materials If you would like to hear more about this opportunity please get in touch.
28/06/2024
Full time
Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit a Scientific Computing Manager on a Permanent contract on a salary banding of £45,585 - £54,395. Responsibilities: - Provide leadership and management of a small team of Scientific Computing staff including on-going coaching, training and mentoring, managing objectives, activities, and critical timelines to ensure efficient service delivery. - Lead in the strategic development of the Scientific Computing services ensuring they meet industry standards and support assessing workforce planning, equipment, and space needs etc. - Liaise with other Service Leads to direct Scientific computing service efforts to support the operations, jointly tackling operational challenges and ensuring varied and unexpected needs are met, escalating only if required. - Provide agile support for scientific hardware and software to meet specialist scientific computing needs. - Create appropriate technical documentation to support. - In conjunction with Digital Technology Services (DTS), own, develop, implement and monitor effective and appropriate policies, procedures and controls including Incident Management, Service Requests and Asset Management - Continually look for ways to streamline services and operations to ensure delivery of fit-for-purpose and robust services for staff and students. - Build strong, constructive relationships with service users, key stakeholders and DTS Management and Business Partners - Working on the basis that continually seeks to identify and operate best practice models, network to identify areas of best practice and adopt them within the team, and ensure that staff are operating within organisation policies. - Co-ordinate equipment bids to be considered by the organisation's Planning and Resources Committee and maintain contact with commercial suppliers, being aware of new product development in the marketplace - Manage operational budget, approving orders on behalf of the organisation, and using understanding of the financial model and available data to make informed decisions. - As a member of key committees in the organisation, provide reports, updates and advice in relation to operational and project activity. - Oversee the continued adherence within the School to Health & Safety policies and with the School Health & Safety Advisor continue to develop a culture where Health & Safety is Embedded in all activity within the organisation. - Ensure alignment of the School's Computing Strategy with DTS Strategy and Business Outcomes - Work effectively with DTS End User Services, Infrastructure and Research Computing, and Business Service colleagues to realise the One Dundee approach - Work closely with DTS to further develop the School's scientific computing resources; to ensure appropriate specialist equipment and licences are sourced, purchased and maintained; and to ensure the video lecturing hardware and software for the Scottish Mathematical Sciences Training Centre in Dundee is maintained & fit for purpose - Foster the healthy and robust development of the Scientific Computing team and the individuals in the team Essential Skills: - University degree in Mathematics, Physics, Computer Science, or a related qualification - Experience with administering computer Servers - Experience with providing user support to staff and other stakeholders for high performance and scientific computing - Experience with providing support to staff and other stakeholders in software/code development and optimisation (eg parallelisation) - Experience in scientific hardware specification, configuration and support - Excellent communication and interpersonal skills - Evidence of ability and willingness to work collaboratively with others. - Evidence of assisting with the development of standards, and applying these to track, monitor, report, resolve or escalate issues - Experience of acting as the routine contact point, receiving and handling requests for support and responding to a broad range of service requests - Experience in specification, configuration, maintenance and support of at least two of the following key areas - HPC (small to medium) - Linux workstations and Servers - Windows Servers Desirable Skills: - Evidence of project management - Experience of leadership in some of the areas noted above as Essential criteria - Experience supporting teaching technologies, such as video lectures, interactive whiteboards, systems for digital assessment, virtual/augmented reality, etc - Experience of collaboration with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organisation - Ability to create support documentation and other training and reference materials If you would like to hear more about this opportunity please get in touch.
Role: Senior Infrastructure Engineer -SC Location : East Kilbride, Glasgow (Hybrid - 3 days/week on site) IR35: Inside Rate: £450/day (Umbrella) MAX Duration: 6 months initially Security Clearance: SC cleared & Uk nationality The IT Infrastructure Engineering teams are focused on ensuring that End Users are able to access and use the IT Services available to them in a structured and coherent manner. This is achieved through the efficient delivery of our Cloud native End User Platform and underpinning IT Infrastructure; providing seamless, measurable connectivity for our customers wherever they choose to operate from globally. Key responsibilities The Senior Infrastructure Engineer is a role within the IT Infrastructure Engineering team of IDD, reporting into the Lead Infrastructure Engineer. It is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. The successful candidate will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the End User Device Platforms. Essential skills and knowledge Microsoft Endpoint Manager (Intune) administration, including familiarity with Autopilot deployment and device enrolment, the ability to create and deploy applications, device configuration and endpoint security policies, operating system and application patching Windows and IOS end user device and operating system support The ability to support a Cloud based print solution Microsoft Entra ID administration and troubleshooting Administration, troubleshooting, and reporting on Cloud based Zero Trust Platform A collaborative approach to working both within the Infrastructure Engineering teams and with other DDaT functions as required Desirable skills and knowledge Practical knowledge of Linux and Ansible Experience of SNMP and Agent based infrastructure monitoring End User device management and application delivery and life cycle management using System Center Configuration Manager (SCCM) Installation, support, monitoring, and maintenance of Microsoft Technologies such as Active Directory, Group Policy, Exchange, PowerShell, DNS, DHCP, Certificate Services, ADFS, Failover Clustering Installation, support, monitoring, and maintenance of Server Operating Systems (Windows and Linux) Installation, support, monitoring, and maintenance of virtualisation technologies About You We are looking for someone with strong technical skills and experience in 3rd line support functions to support the maintenance of live service, who can demonstrate the skills outlined in the Senior Infrastructure Engineer role-level, in particular: Troubleshooting and problem resolution (relevant skill level: practitioner) Modern standards approach (relevant skill level: practitioner) IT Infrastructure (relevant skill level: practitioner) Information security (relevant skill level: working) Security Clearance: SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
28/06/2024
Project-based
Role: Senior Infrastructure Engineer -SC Location : East Kilbride, Glasgow (Hybrid - 3 days/week on site) IR35: Inside Rate: £450/day (Umbrella) MAX Duration: 6 months initially Security Clearance: SC cleared & Uk nationality The IT Infrastructure Engineering teams are focused on ensuring that End Users are able to access and use the IT Services available to them in a structured and coherent manner. This is achieved through the efficient delivery of our Cloud native End User Platform and underpinning IT Infrastructure; providing seamless, measurable connectivity for our customers wherever they choose to operate from globally. Key responsibilities The Senior Infrastructure Engineer is a role within the IT Infrastructure Engineering team of IDD, reporting into the Lead Infrastructure Engineer. It is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. The successful candidate will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the End User Device Platforms. Essential skills and knowledge Microsoft Endpoint Manager (Intune) administration, including familiarity with Autopilot deployment and device enrolment, the ability to create and deploy applications, device configuration and endpoint security policies, operating system and application patching Windows and IOS end user device and operating system support The ability to support a Cloud based print solution Microsoft Entra ID administration and troubleshooting Administration, troubleshooting, and reporting on Cloud based Zero Trust Platform A collaborative approach to working both within the Infrastructure Engineering teams and with other DDaT functions as required Desirable skills and knowledge Practical knowledge of Linux and Ansible Experience of SNMP and Agent based infrastructure monitoring End User device management and application delivery and life cycle management using System Center Configuration Manager (SCCM) Installation, support, monitoring, and maintenance of Microsoft Technologies such as Active Directory, Group Policy, Exchange, PowerShell, DNS, DHCP, Certificate Services, ADFS, Failover Clustering Installation, support, monitoring, and maintenance of Server Operating Systems (Windows and Linux) Installation, support, monitoring, and maintenance of virtualisation technologies About You We are looking for someone with strong technical skills and experience in 3rd line support functions to support the maintenance of live service, who can demonstrate the skills outlined in the Senior Infrastructure Engineer role-level, in particular: Troubleshooting and problem resolution (relevant skill level: practitioner) Modern standards approach (relevant skill level: practitioner) IT Infrastructure (relevant skill level: practitioner) Information security (relevant skill level: working) Security Clearance: SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
As Senior Infrastructure Engineer, you will work within the IT Infrastructure Engineering team; reporting into the Lead Infrastructure Engineer. This is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. You will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the End User Device Platforms. Essential skills and knowledge Microsoft Endpoint Manager (Intune) administration, including familiarity with Autopilot deployment and device enrolment, the ability to create and deploy applications, device configuration and endpoint security policies, operating system and application patching Windows and IOS end user device and operating system support The ability to support a Cloud based print solution Microsoft Entra ID administration and troubleshooting Administration, troubleshooting, and reporting on Cloud based Zero Trust Platform A collaborative approach to working both within the Infrastructure Engineering teams and with other DDaT functions as required Desirable skills and knowledge Practical knowledge of Linux and Ansible Experience of SNMP and Agent based infrastructure monitoring End User device management and application delivery and life cycle management using System Center Configuration Manager (SCCM) Installation, support, monitoring, and maintenance of Microsoft Technologies such as Active Directory, Group Policy, Exchange, PowerShell, DNS, DHCP, Certificate Services, ADFS, Failover Clustering Installation, support, monitoring, and maintenance of Server Operating Systems (Windows and Linux) Installation, support, monitoring, and maintenance of virtualisation technologies If you feel you have the skills and experience needed for this role; please do apply now.
28/06/2024
Project-based
As Senior Infrastructure Engineer, you will work within the IT Infrastructure Engineering team; reporting into the Lead Infrastructure Engineer. This is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. You will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the End User Device Platforms. Essential skills and knowledge Microsoft Endpoint Manager (Intune) administration, including familiarity with Autopilot deployment and device enrolment, the ability to create and deploy applications, device configuration and endpoint security policies, operating system and application patching Windows and IOS end user device and operating system support The ability to support a Cloud based print solution Microsoft Entra ID administration and troubleshooting Administration, troubleshooting, and reporting on Cloud based Zero Trust Platform A collaborative approach to working both within the Infrastructure Engineering teams and with other DDaT functions as required Desirable skills and knowledge Practical knowledge of Linux and Ansible Experience of SNMP and Agent based infrastructure monitoring End User device management and application delivery and life cycle management using System Center Configuration Manager (SCCM) Installation, support, monitoring, and maintenance of Microsoft Technologies such as Active Directory, Group Policy, Exchange, PowerShell, DNS, DHCP, Certificate Services, ADFS, Failover Clustering Installation, support, monitoring, and maintenance of Server Operating Systems (Windows and Linux) Installation, support, monitoring, and maintenance of virtualisation technologies If you feel you have the skills and experience needed for this role; please do apply now.
Outstanding opportunity to join this global enterprise and famous brand within the magic circle' of the legal sector. This role offers the opportunity to lead a brand new D365 development team as both a hands-on Technical Lead, line manager (team of 3) and mentor. Specifically, it is focused on the delivery of 3 major global projects customising D365 CRM using the Customer Service & Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You'll lead the development, support and promotion of D365 capabilities across the firm globally, so strong stakeholder engagement skills will be essential. You'll require the following skills and experience: Extensive D365 CRM hands on development experience at a senior or lead level Extensive experience of D365 CRM Customer Service and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience architecting and deploying D365 CRM solutions in global organisations Any exposure to Peppermint or other solution layers highly beneficial Experience line managing small teams of developers and functional consultants Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £86k-£96k + bonus + benefits. London & 70% remote. 24 month fixed term contract
28/06/2024
Outstanding opportunity to join this global enterprise and famous brand within the magic circle' of the legal sector. This role offers the opportunity to lead a brand new D365 development team as both a hands-on Technical Lead, line manager (team of 3) and mentor. Specifically, it is focused on the delivery of 3 major global projects customising D365 CRM using the Customer Service & Sales Enterprise modules within a Peppermint, PaaS and Azure environment. You'll lead the development, support and promotion of D365 capabilities across the firm globally, so strong stakeholder engagement skills will be essential. You'll require the following skills and experience: Extensive D365 CRM hands on development experience at a senior or lead level Extensive experience of D365 CRM Customer Service and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience architecting and deploying D365 CRM solutions in global organisations Any exposure to Peppermint or other solution layers highly beneficial Experience line managing small teams of developers and functional consultants Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £86k-£96k + bonus + benefits. London & 70% remote. 24 month fixed term contract
Role: Field Service Manager Location: Dundee Salary: circa £50k, but accepting all applications Onsite: 3x days per week min About the role We are seeking experienced and dedicated Field Service Manager to lead the delivery of best-in-class customer experience for our global customer base, across the product range. This role will be responsible for managing the activities of the in-house service team and developing third party service partners to ensure the timely delivery of both planned and unplanned maintenance, installation, and repair activities. Developing the tools, documentation, and standard operating procedures to ensure ahigh quality work, detailed record keeping is kept to feedback into continuous engineering improvement. Deliver remote product support to clients and ensure that appropriate documentation is created to ensure the development of organisational knowledge. Responsible for receiving and managing customer spares orders and upgrade requests; working closely with the sales team. Responsibilities of the role: Team Leadership and Development: Supervise and mentor a team of field engineers, fostering a culture of collaboration, accountability, and continuous learning. Conduct performance evaluations, set goals, and provide regular feedback to team members, promoting individual growth and career development. Service Delivery and Quality Assurance: Oversee the execution of field service activities, ensuring adherence to timelines, budgets, and quality standards. Implement best practices and quality assurance processes to deliver exceptional service and uphold the company's reputation for excellence. Client Management: Build and maintain strong relationships with clients, acting as the primary point of contact for field service-related matters. Understand client needs, expectations, and feedback to tailor engineering solutions that meet their specific requirements. Project Planning and Resource Management: Collaborate with project managers to manage resource allocation, and scheduling to ensure efficient service delivery. Process Improvement: Identify opportunities for process optimization and efficiency gains in field service delivery and project execution. Implement continuous improvement initiatives to enhance engineering service operations. Health and Safety Compliance: Promote and enforce a strong safety culture, ensuring adherence to all health and safety regulations and protocols. Experience & Skills: Proven experience in field service role or field service management Previous experience in a managerial or supervisory position, demonstrating strong leadership and team-building skills. Excellent communication, interpersonal, and customer relations skills. In-depth knowledge of field service practice. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Proficiency in Jira Service Management or similar issue tracking software. Strong analytical and problem-solving abilities to support remote support of clients. Familiarity with health and safety regulations and compliance. Commitment to delivering high-quality field service and achieving client satisfaction. Excellent PC, MS Office skills, coupled with bespoke programming or design software experience. Good working knowledge of legislation, British standards, European standards, and international standards. Experienced to work in complex project environments with and managing third-party vendors and subcontractors. Able to analyse data using sound statistical methodology and effectively present technical information. Experience in aquaculture, agriculture, marine or offshore industries would be beneficial. How to apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
28/06/2024
Full time
Role: Field Service Manager Location: Dundee Salary: circa £50k, but accepting all applications Onsite: 3x days per week min About the role We are seeking experienced and dedicated Field Service Manager to lead the delivery of best-in-class customer experience for our global customer base, across the product range. This role will be responsible for managing the activities of the in-house service team and developing third party service partners to ensure the timely delivery of both planned and unplanned maintenance, installation, and repair activities. Developing the tools, documentation, and standard operating procedures to ensure ahigh quality work, detailed record keeping is kept to feedback into continuous engineering improvement. Deliver remote product support to clients and ensure that appropriate documentation is created to ensure the development of organisational knowledge. Responsible for receiving and managing customer spares orders and upgrade requests; working closely with the sales team. Responsibilities of the role: Team Leadership and Development: Supervise and mentor a team of field engineers, fostering a culture of collaboration, accountability, and continuous learning. Conduct performance evaluations, set goals, and provide regular feedback to team members, promoting individual growth and career development. Service Delivery and Quality Assurance: Oversee the execution of field service activities, ensuring adherence to timelines, budgets, and quality standards. Implement best practices and quality assurance processes to deliver exceptional service and uphold the company's reputation for excellence. Client Management: Build and maintain strong relationships with clients, acting as the primary point of contact for field service-related matters. Understand client needs, expectations, and feedback to tailor engineering solutions that meet their specific requirements. Project Planning and Resource Management: Collaborate with project managers to manage resource allocation, and scheduling to ensure efficient service delivery. Process Improvement: Identify opportunities for process optimization and efficiency gains in field service delivery and project execution. Implement continuous improvement initiatives to enhance engineering service operations. Health and Safety Compliance: Promote and enforce a strong safety culture, ensuring adherence to all health and safety regulations and protocols. Experience & Skills: Proven experience in field service role or field service management Previous experience in a managerial or supervisory position, demonstrating strong leadership and team-building skills. Excellent communication, interpersonal, and customer relations skills. In-depth knowledge of field service practice. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Proficiency in Jira Service Management or similar issue tracking software. Strong analytical and problem-solving abilities to support remote support of clients. Familiarity with health and safety regulations and compliance. Commitment to delivering high-quality field service and achieving client satisfaction. Excellent PC, MS Office skills, coupled with bespoke programming or design software experience. Good working knowledge of legislation, British standards, European standards, and international standards. Experienced to work in complex project environments with and managing third-party vendors and subcontractors. Able to analyse data using sound statistical methodology and effectively present technical information. Experience in aquaculture, agriculture, marine or offshore industries would be beneficial. How to apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Dynamics 365 CE Support Developer (SC cleared/clearable) Permanent Hybrid - 2 days per month on-site in Birmingham What you'll be doing: Our requirement is for a Dynamics 365 Support Developer (particularly in Sales, Customer Service and Marketing) to join our team, assisting with the delivery of support services to existing clients. You will be part of our Service Operations Applications Support development team, supporting our service desk in resolving incidents which get escalated and working on change requests/problem tickets from new and existing clients across a range of industries. * Provide exceptional standards of support to all customers and support a variety of products, services and platforms. * Effective day-to-day management and resolution of incidents raised by customers, under Service Level Agreements, documented processes and procedures; and provision of technical expertise on assigned project/support activity. * Working on processing change requests for existing clients and looking for opportunities to improve solutions where appropriate. * Provide Support via telephone, e-mail and webchat. * Liaise with the Resolver Groups/Teams to ensure issues are resolved. * Implement workarounds to resolve incidents at source. * Develop and maintain knowledge and skills, ensuring you keep up-to-date with new processes and procedures * Plan and priorities work to ensure that deadlines and targets are met. * Contribute to the knowledge base. * Own and champion nominated processes and procedure. What are the measures of success in this role? * High customer satisfaction results. * The ability to quickly and effectively resolve issues related to Dynamics 365 is crucial. * Continuous improvement in technical skills and knowledge * The ability to create clear and comprehensive documentation for issue resolutions and troubleshooting procedures. * Team Collaboration * Being Proactive and having the ability to anticipate and prevent potential issues before they impact clients. * Annual objectives - set personal goals to achieve annually. What experience you'll bring: You will need strong experience with the following: * Microsoft Dynamics 365 * C# Plugins * Javascript * Power Apps Portal * Azure Functions * Power Apps * Power Automate * Experience working with Microsoft Azure components. In addition, you'll require: A strong attention to detail and excellent troubleshooting/problem solving skills. The ability to work independently and as part of a development or service desk team. Demonstrated ability to develop business relationships and communicate effectively with customers. Solid troubleshooting skills. Excellent communication skills. Extensive understanding of Microsoft D365 CE, C#, JavaScript, Microsoft Power Automate, and Microsoft Power Platform. Current active UK SC security clearance or eligibility to obtain Standard benefits are: Private medical insurance or health cash plan Life assurance Income protection 25 days holiday Holiday trading Generous pension scheme Benefits you can add include: Discounted gym membership Dental insurance Cycle to work scheme Travel insurance Please contact me directly. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
27/06/2024
Full time
Dynamics 365 CE Support Developer (SC cleared/clearable) Permanent Hybrid - 2 days per month on-site in Birmingham What you'll be doing: Our requirement is for a Dynamics 365 Support Developer (particularly in Sales, Customer Service and Marketing) to join our team, assisting with the delivery of support services to existing clients. You will be part of our Service Operations Applications Support development team, supporting our service desk in resolving incidents which get escalated and working on change requests/problem tickets from new and existing clients across a range of industries. * Provide exceptional standards of support to all customers and support a variety of products, services and platforms. * Effective day-to-day management and resolution of incidents raised by customers, under Service Level Agreements, documented processes and procedures; and provision of technical expertise on assigned project/support activity. * Working on processing change requests for existing clients and looking for opportunities to improve solutions where appropriate. * Provide Support via telephone, e-mail and webchat. * Liaise with the Resolver Groups/Teams to ensure issues are resolved. * Implement workarounds to resolve incidents at source. * Develop and maintain knowledge and skills, ensuring you keep up-to-date with new processes and procedures * Plan and priorities work to ensure that deadlines and targets are met. * Contribute to the knowledge base. * Own and champion nominated processes and procedure. What are the measures of success in this role? * High customer satisfaction results. * The ability to quickly and effectively resolve issues related to Dynamics 365 is crucial. * Continuous improvement in technical skills and knowledge * The ability to create clear and comprehensive documentation for issue resolutions and troubleshooting procedures. * Team Collaboration * Being Proactive and having the ability to anticipate and prevent potential issues before they impact clients. * Annual objectives - set personal goals to achieve annually. What experience you'll bring: You will need strong experience with the following: * Microsoft Dynamics 365 * C# Plugins * Javascript * Power Apps Portal * Azure Functions * Power Apps * Power Automate * Experience working with Microsoft Azure components. In addition, you'll require: A strong attention to detail and excellent troubleshooting/problem solving skills. The ability to work independently and as part of a development or service desk team. Demonstrated ability to develop business relationships and communicate effectively with customers. Solid troubleshooting skills. Excellent communication skills. Extensive understanding of Microsoft D365 CE, C#, JavaScript, Microsoft Power Automate, and Microsoft Power Platform. Current active UK SC security clearance or eligibility to obtain Standard benefits are: Private medical insurance or health cash plan Life assurance Income protection 25 days holiday Holiday trading Generous pension scheme Benefits you can add include: Discounted gym membership Dental insurance Cycle to work scheme Travel insurance Please contact me directly. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Technology Support Officer until the 6th September on a rate of £165.48/day (inside of IR35). Responsibilities: - Second-line point of local expert contact for IT support, including hardware, software, and learning technology, coordinating with the rest of the IT team and acting as a backup for other team members' specialities where needed. - Support academic and administrative staff members' individual use of SharePoint for Intranet, synchronised storage, or for collaborative working, providing expert advice, ensuring optimal use of the underlying technology and available opportunities, while maintaining a secure working environment. - Provide desktop support and specialist advice to the School's staff and research student communities. - Participate in the maintenance of all school IT hardware (desktop PCs, Mac and Windows laptops, iPads), operating systems and applications, using centrally provided managed desktops whenever possible. Ensure equipment is managed via School's IT hardware asset register. - Participate in major hardware, software, and related process changes by communicating with School staff regarding IS services and local upgrades/changes. - Represent the organisation on technical working groups and panels. Other duties as required by line manager or Management. - Plan own work activities to ensure effective service delivery, resolving conflicting timescales and priorities independently - Critically review and make suggestions for improvements to existing processes and procedures - Where appropriate, participate in liaison meetings with IS staff and other relevant technology experts - Liaise regularly with line manager to discuss progress, ongoing issues, and plan improvement of services and local practice - Assist in projecting and tracking of equipment expenditure, based on agreed replacement cycles and current market value of equipment - Ensure work is carried out and performed to required time and quality standards - Respond to urgent problems, crises and service disruptions with the appropriate level of priority relative to long term goals - Plan the introduction and installation of new systems, and managing the life cycle of existing systems - Responsible for planning and prioritising own work within agreed overall priorities - Investigate and analyse technical problems, explore and evaluate solutions using judgement and experience to select best response. - Provide guidance and discuss with staff to agree appropriate delivery platforms and methods for particular and novel learning technology requirements. Assist with issues of planning and data processing for staff and student support. - Determine whether to refer to others or resolve problems and issues independently based on experience and workload. -Use a professional and friendly 'bedside manner' to deal appropriately with inexpert, frustrated, or irate technology users. - Decide on the best mechanism for resolving technical problems using all the resources available. - Independently make day-to-day decisions associated with routine support tasks - Decide when to route support calls and report emerging issues directly to Information Services helpdesk - Manage staff expectations regarding appropriate use of technology and its capabilities - Balance ongoing support tasks against projects and other work - Deputise for line manager when necessary - Take decisions on good information governance with line manager Essential Skills: -A degree in a relevant subject, plus typically 2 years' relevant IT support experience in a mixed OS environment -or- - HNC/HND or equivalent level qualifications plus typically 3 years' relevant IT support experience in a mixed OS environment -or- -Typically 5 years' IT support experience in a mixed OS environment, demonstrating development through involvement in progressively more demanding work/roles - Experience of installing, maintaining, troubleshooting and testing computers (Windows and Mac) and associated peripherals. - Well-developed written and verbal communication skills, and the ability to communicate with a diverse audience, with a wide range of technical expertise. - Ability to identify, prioritise, plan and manage work independently without direct supervision, and flexibility to accommodate peaks and ad hoc changes in workload. - Ability to quickly learn to use new tools and interfaces effectively and to liaise effectively with IT professional and administrative staff to secure enhancements. - Awareness of information security and data protection issues, their application to computing, and the appropriate actions in cases of policy breaches. - A customer-focused approach to the delivery of services. Desirable Skills: - Foundation-level ITIL 4 certification. - Experience of managing service issues using an enterprise Call Management System. - Experience in supporting users of the Learn VLE, Collaborate, TopHat personal response software. - Experience of developing, and knowledge of supporting, Sharepoint-based intranets. - Knowledge of high-performance and/or cloud computing. If you would like to hear more about these opportunities, please get in touch.
27/06/2024
Project-based
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Technology Support Officer until the 6th September on a rate of £165.48/day (inside of IR35). Responsibilities: - Second-line point of local expert contact for IT support, including hardware, software, and learning technology, coordinating with the rest of the IT team and acting as a backup for other team members' specialities where needed. - Support academic and administrative staff members' individual use of SharePoint for Intranet, synchronised storage, or for collaborative working, providing expert advice, ensuring optimal use of the underlying technology and available opportunities, while maintaining a secure working environment. - Provide desktop support and specialist advice to the School's staff and research student communities. - Participate in the maintenance of all school IT hardware (desktop PCs, Mac and Windows laptops, iPads), operating systems and applications, using centrally provided managed desktops whenever possible. Ensure equipment is managed via School's IT hardware asset register. - Participate in major hardware, software, and related process changes by communicating with School staff regarding IS services and local upgrades/changes. - Represent the organisation on technical working groups and panels. Other duties as required by line manager or Management. - Plan own work activities to ensure effective service delivery, resolving conflicting timescales and priorities independently - Critically review and make suggestions for improvements to existing processes and procedures - Where appropriate, participate in liaison meetings with IS staff and other relevant technology experts - Liaise regularly with line manager to discuss progress, ongoing issues, and plan improvement of services and local practice - Assist in projecting and tracking of equipment expenditure, based on agreed replacement cycles and current market value of equipment - Ensure work is carried out and performed to required time and quality standards - Respond to urgent problems, crises and service disruptions with the appropriate level of priority relative to long term goals - Plan the introduction and installation of new systems, and managing the life cycle of existing systems - Responsible for planning and prioritising own work within agreed overall priorities - Investigate and analyse technical problems, explore and evaluate solutions using judgement and experience to select best response. - Provide guidance and discuss with staff to agree appropriate delivery platforms and methods for particular and novel learning technology requirements. Assist with issues of planning and data processing for staff and student support. - Determine whether to refer to others or resolve problems and issues independently based on experience and workload. -Use a professional and friendly 'bedside manner' to deal appropriately with inexpert, frustrated, or irate technology users. - Decide on the best mechanism for resolving technical problems using all the resources available. - Independently make day-to-day decisions associated with routine support tasks - Decide when to route support calls and report emerging issues directly to Information Services helpdesk - Manage staff expectations regarding appropriate use of technology and its capabilities - Balance ongoing support tasks against projects and other work - Deputise for line manager when necessary - Take decisions on good information governance with line manager Essential Skills: -A degree in a relevant subject, plus typically 2 years' relevant IT support experience in a mixed OS environment -or- - HNC/HND or equivalent level qualifications plus typically 3 years' relevant IT support experience in a mixed OS environment -or- -Typically 5 years' IT support experience in a mixed OS environment, demonstrating development through involvement in progressively more demanding work/roles - Experience of installing, maintaining, troubleshooting and testing computers (Windows and Mac) and associated peripherals. - Well-developed written and verbal communication skills, and the ability to communicate with a diverse audience, with a wide range of technical expertise. - Ability to identify, prioritise, plan and manage work independently without direct supervision, and flexibility to accommodate peaks and ad hoc changes in workload. - Ability to quickly learn to use new tools and interfaces effectively and to liaise effectively with IT professional and administrative staff to secure enhancements. - Awareness of information security and data protection issues, their application to computing, and the appropriate actions in cases of policy breaches. - A customer-focused approach to the delivery of services. Desirable Skills: - Foundation-level ITIL 4 certification. - Experience of managing service issues using an enterprise Call Management System. - Experience in supporting users of the Learn VLE, Collaborate, TopHat personal response software. - Experience of developing, and knowledge of supporting, Sharepoint-based intranets. - Knowledge of high-performance and/or cloud computing. If you would like to hear more about these opportunities, please get in touch.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Manager. Candidate will be responsible for leading the Governance, Risk Compliance (GRC) team and the programs within the group. The position is hands-on personnel and program manager role and performs key risk management functions within the Security Governance department. Primary functions include management of client responses, Policy & Standards, Security Vendor Risk program management, Security Awareness, Controls Assurance, Compliance Management, and GRC tool management. Responsibilities: Program management: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Policy management: Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Security training and awareness: Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Program assessments: Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Risk management: Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Governance: Analyze and stay current with regulations that impact information security/privacy program. Qualifications: Bachelor's degree is highly preferred Seven (7) + years of direct experience (Information Security/Governance) is required. Four (4) + years of Information Security experience required. Candidates containing hands on technical experience are preferred. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Prior IT Security experience in the legal industry experience is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Three (3) + years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm's security program and controls. Ability to communicate an effective security awareness message throughout the organization. Demonstrate ability to create and maintain security policy, standard, guideline, and procedure documents. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
26/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Manager. Candidate will be responsible for leading the Governance, Risk Compliance (GRC) team and the programs within the group. The position is hands-on personnel and program manager role and performs key risk management functions within the Security Governance department. Primary functions include management of client responses, Policy & Standards, Security Vendor Risk program management, Security Awareness, Controls Assurance, Compliance Management, and GRC tool management. Responsibilities: Program management: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Policy management: Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Security training and awareness: Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Program assessments: Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Risk management: Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Governance: Analyze and stay current with regulations that impact information security/privacy program. Qualifications: Bachelor's degree is highly preferred Seven (7) + years of direct experience (Information Security/Governance) is required. Four (4) + years of Information Security experience required. Candidates containing hands on technical experience are preferred. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Prior IT Security experience in the legal industry experience is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Three (3) + years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm's security program and controls. Ability to communicate an effective security awareness message throughout the organization. Demonstrate ability to create and maintain security policy, standard, guideline, and procedure documents. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
SAP HR Functional Lead Flexible Location, UK - Hybrid working Up to £65,000 basic salary A unique opportunity for an experience SAP HR Functional Lead to join a dynamic team in newly created, business-critical role, delivering value to key HR and Payroll stakeholders, whilst working closely with technical teams. Working for a market-leading organisation, reporting to the SAP Service Delivery Manager, the SAP HR Functional Lead will serve as the key liaison between technical partners and business stakeholders, ensuring alignment of product prioritisation and delivery with stakeholder expectations. On a day to day basis, the SAP HR Functional Lead will collaborate closely with HR and Payroll teams to understand requirements and co-create product roadmaps, as well as providing functional guidance and support in SAP HR & Payroll domain activities. SAP HR Functional Lead - Key Requirements: Extensive previous experience with HR and Payroll systems, preferably SAP Knowledge of the working functionalities of the above systems - ie work patterns, legal requirements, etc. Strong communication skills and the ability to bridge the gap between technology and operational teams Experience providing technical and operational expertise in major HR and Payroll project work Ability to investigate complex business SAP HR and Payroll issues Experience in a project management or product ownership role would be advantageous Previous experience liaising with offshore/3rd party teams on a regular basis would be beneficial SAP HR Functional Lead - Salary & Benefits: Basic salary up to £65,000 5% company bonus scheme Contributory pension 25 days holiday + bank holidays Additional flexible benefits Hybrid/remote working options Travel expenses This role can be mostly home-based, with some occasional travel to the client's main locations in Newcastle and London, on average a couple of times per month. All travel expenses will be covered. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
26/06/2024
Full time
SAP HR Functional Lead Flexible Location, UK - Hybrid working Up to £65,000 basic salary A unique opportunity for an experience SAP HR Functional Lead to join a dynamic team in newly created, business-critical role, delivering value to key HR and Payroll stakeholders, whilst working closely with technical teams. Working for a market-leading organisation, reporting to the SAP Service Delivery Manager, the SAP HR Functional Lead will serve as the key liaison between technical partners and business stakeholders, ensuring alignment of product prioritisation and delivery with stakeholder expectations. On a day to day basis, the SAP HR Functional Lead will collaborate closely with HR and Payroll teams to understand requirements and co-create product roadmaps, as well as providing functional guidance and support in SAP HR & Payroll domain activities. SAP HR Functional Lead - Key Requirements: Extensive previous experience with HR and Payroll systems, preferably SAP Knowledge of the working functionalities of the above systems - ie work patterns, legal requirements, etc. Strong communication skills and the ability to bridge the gap between technology and operational teams Experience providing technical and operational expertise in major HR and Payroll project work Ability to investigate complex business SAP HR and Payroll issues Experience in a project management or product ownership role would be advantageous Previous experience liaising with offshore/3rd party teams on a regular basis would be beneficial SAP HR Functional Lead - Salary & Benefits: Basic salary up to £65,000 5% company bonus scheme Contributory pension 25 days holiday + bank holidays Additional flexible benefits Hybrid/remote working options Travel expenses This role can be mostly home-based, with some occasional travel to the client's main locations in Newcastle and London, on average a couple of times per month. All travel expenses will be covered. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
SUMMARY OF ROLE This role is responsible for the management of the Sapiens Application Delivery team. It is a key strategic role within our organisation, ensuring business realises the benefits from the Sapiens Application Services. This role is also responsible for ensuring the Sapiens Application and associated processes adhere to expected standards. SUMMARY OF KEY RESPONSIBILITIES . Act as a key interface between to the business regarding the provision of on-going Data and Application services. Supporting end-to-end delivery of Technology solutions, including: Shaping delivery strategy and approach; Contributing to business and technical requirements; Where appropriate overseeing software development phase; o Collaborating with Test Lead in define vendor testing strategy and overseeing testing phase o Ensuring successful implementation that delivers benefits o Manage the transition of projects and new services into the BAU model and post go live support. Continuous Service Improvement o Drive continuous improvement to operations for own and related areas o Focus on delivering a 'Lean' service, reducing waste demand and streamlining processes where possible o Provide a focus for customer satisfaction and productivity improvement. Managing the End to End Delivery of Application Services including: o Incident Management o Major Incident Management o Problem Management o Supporting reporting outputs to satisfy high quality standards and accuracy of data o Identification and reporting on risks and issues o Escalation point for Business Month End Issues. Change Management o Ensure that all changes being promoted to the live environment have been assessed, approved, implemented and reviewed in a controlled manner o Approve changes to live applications o Ensure Business As Usual operations are considered at the earliest stage in the change process. Business Engagement o Working closely with All business areas to support regular business reviews. o Proactively work with senior managers to align technology programmes to corporate and business unit strategies, identifying opportunities for the realisation of business benefits through investment in technology. o Facilitate and serve as a lead, for the planning and execution of initiatives to enable us to achieve its objectives through the effective use of technology. o Serve as a "trusted advisor" and function as a key point of contact to Sapiens for business stakeholders. Classified as Confidential o Act as advocate on behalf of business stakeholders to ensure Application Services meet their business priorities and needs Vendor Management o Build trusted relationships, identify resource requirements and manage the implementation process to support Project and Application services delivery o Ensure that relevant Application Vendors are being managed in a formal manner. o Monitor the overall level of service provided by relevant Vendors including service levels, incidents, Change delivery and processes. o Instigate appropriate actions to address any issues or gaps. Project and Business Change Management o Manage and Sapiens Teams to deliver to Project and Product Commitments o Lead Key Business Transformation Change Deliveries with the Application Vendors Project Teams o Own, drive and manage the delivery of change milestones on-scope, on-time, and on-budget o Project planning and resource management o Ensuring timely project delivery through careful management of work streams and stakeholders. o Manage the effective transition to 'business as usual' and project closure activities. o Adhere to internal project methodologies, governance structures and defined processes. SUMMARY OF ROLE COMPETENCIES . Excellent people management skills- demonstrable capability in developing people. Previous experience within Release Management and Project Management. Experience in managing outsourced software vendors. Experience in insurance systems and familiarity with software development life cycle processes. Excellent oral and written communication skills, with experience in communicating to various levels of stakeholders inside and outside the business. Strong analytical and problem-solving skills. Proactive, pragmatic, engaging and decisive. Very strong attention to detail and ability to drive attention to detail throughout the team. Experience in implementing standards-based IT management frameworks. Experience Implementing and or managing System regulatory Compliance Protocols eg GDPR. Desirable but not essential for the role: Knowledge and experience of working in the insurance sector, preferably in a cross-border business environment. Experience in working in a multilingual, multicultural environment. ITIL qualification.
26/06/2024
Full time
SUMMARY OF ROLE This role is responsible for the management of the Sapiens Application Delivery team. It is a key strategic role within our organisation, ensuring business realises the benefits from the Sapiens Application Services. This role is also responsible for ensuring the Sapiens Application and associated processes adhere to expected standards. SUMMARY OF KEY RESPONSIBILITIES . Act as a key interface between to the business regarding the provision of on-going Data and Application services. Supporting end-to-end delivery of Technology solutions, including: Shaping delivery strategy and approach; Contributing to business and technical requirements; Where appropriate overseeing software development phase; o Collaborating with Test Lead in define vendor testing strategy and overseeing testing phase o Ensuring successful implementation that delivers benefits o Manage the transition of projects and new services into the BAU model and post go live support. Continuous Service Improvement o Drive continuous improvement to operations for own and related areas o Focus on delivering a 'Lean' service, reducing waste demand and streamlining processes where possible o Provide a focus for customer satisfaction and productivity improvement. Managing the End to End Delivery of Application Services including: o Incident Management o Major Incident Management o Problem Management o Supporting reporting outputs to satisfy high quality standards and accuracy of data o Identification and reporting on risks and issues o Escalation point for Business Month End Issues. Change Management o Ensure that all changes being promoted to the live environment have been assessed, approved, implemented and reviewed in a controlled manner o Approve changes to live applications o Ensure Business As Usual operations are considered at the earliest stage in the change process. Business Engagement o Working closely with All business areas to support regular business reviews. o Proactively work with senior managers to align technology programmes to corporate and business unit strategies, identifying opportunities for the realisation of business benefits through investment in technology. o Facilitate and serve as a lead, for the planning and execution of initiatives to enable us to achieve its objectives through the effective use of technology. o Serve as a "trusted advisor" and function as a key point of contact to Sapiens for business stakeholders. Classified as Confidential o Act as advocate on behalf of business stakeholders to ensure Application Services meet their business priorities and needs Vendor Management o Build trusted relationships, identify resource requirements and manage the implementation process to support Project and Application services delivery o Ensure that relevant Application Vendors are being managed in a formal manner. o Monitor the overall level of service provided by relevant Vendors including service levels, incidents, Change delivery and processes. o Instigate appropriate actions to address any issues or gaps. Project and Business Change Management o Manage and Sapiens Teams to deliver to Project and Product Commitments o Lead Key Business Transformation Change Deliveries with the Application Vendors Project Teams o Own, drive and manage the delivery of change milestones on-scope, on-time, and on-budget o Project planning and resource management o Ensuring timely project delivery through careful management of work streams and stakeholders. o Manage the effective transition to 'business as usual' and project closure activities. o Adhere to internal project methodologies, governance structures and defined processes. SUMMARY OF ROLE COMPETENCIES . Excellent people management skills- demonstrable capability in developing people. Previous experience within Release Management and Project Management. Experience in managing outsourced software vendors. Experience in insurance systems and familiarity with software development life cycle processes. Excellent oral and written communication skills, with experience in communicating to various levels of stakeholders inside and outside the business. Strong analytical and problem-solving skills. Proactive, pragmatic, engaging and decisive. Very strong attention to detail and ability to drive attention to detail throughout the team. Experience in implementing standards-based IT management frameworks. Experience Implementing and or managing System regulatory Compliance Protocols eg GDPR. Desirable but not essential for the role: Knowledge and experience of working in the insurance sector, preferably in a cross-border business environment. Experience in working in a multilingual, multicultural environment. ITIL qualification.
Calling All Tidal Power Pioneers! Are you electrified by innovation and powered by passion? Do you dream of designing systems that harness the mighty dance of the tides? If you're nodding your head like a buoy in high tide, then continue reading as this Electrical & Automation Manager may be your next destination. You would be the technical captain of our electrical and automation systems , steering the generator power circuit, auxiliary power circuit, instrumentation, and communication systems. You would champion product development initiatives that align with the technology development roadmap, like a true tidal trailblazer. You will be able to apply your d eep understanding of LV, MV, and HV systems . You enjoy articulating requirements and concept designs with the clarity of a calm sea, enabling our partners to bring your visions to life. You enjoy the c hallenge of navigating the selection and management of specialist partners and suppliers like a seasoned skipper. You can apply your technical lead experience in ensuring a smooth process leading the delivery team through all stages of the product life cycle, from the first sketch to the final wave of installation . You will be able to s et the course for tender pricing, budgeting, and cost control, keeping our ship on a steady financial keel. You will have the autonomy to develop and refine standards and processes, making sure our electrical and automation systems are as reliable as the tides. This role would s uit a senior level candidate with demonstrated success in managing electrical and automation system delivery both UK and Internationally. This role is based in Bristol, you can expect a salary package up to £80,000 per annum as well as hybrid working, excellent career progression opportunities and a great working culture. If being at the forefront of tidal power technology with a company that leads product development and offshore services sounds like your cup of tea then please apply with your CV and we can arrange an initial chat to discuss further. *Unfortunately candidates not residing in the UK or require sponsorship will not be eligible to apply* To find out more about Progressive Recruitment please visit our website Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
26/06/2024
Full time
Calling All Tidal Power Pioneers! Are you electrified by innovation and powered by passion? Do you dream of designing systems that harness the mighty dance of the tides? If you're nodding your head like a buoy in high tide, then continue reading as this Electrical & Automation Manager may be your next destination. You would be the technical captain of our electrical and automation systems , steering the generator power circuit, auxiliary power circuit, instrumentation, and communication systems. You would champion product development initiatives that align with the technology development roadmap, like a true tidal trailblazer. You will be able to apply your d eep understanding of LV, MV, and HV systems . You enjoy articulating requirements and concept designs with the clarity of a calm sea, enabling our partners to bring your visions to life. You enjoy the c hallenge of navigating the selection and management of specialist partners and suppliers like a seasoned skipper. You can apply your technical lead experience in ensuring a smooth process leading the delivery team through all stages of the product life cycle, from the first sketch to the final wave of installation . You will be able to s et the course for tender pricing, budgeting, and cost control, keeping our ship on a steady financial keel. You will have the autonomy to develop and refine standards and processes, making sure our electrical and automation systems are as reliable as the tides. This role would s uit a senior level candidate with demonstrated success in managing electrical and automation system delivery both UK and Internationally. This role is based in Bristol, you can expect a salary package up to £80,000 per annum as well as hybrid working, excellent career progression opportunities and a great working culture. If being at the forefront of tidal power technology with a company that leads product development and offshore services sounds like your cup of tea then please apply with your CV and we can arrange an initial chat to discuss further. *Unfortunately candidates not residing in the UK or require sponsorship will not be eligible to apply* To find out more about Progressive Recruitment please visit our website Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
Salesforce System Administrator - up to £50,000 based on experience plus excellent benefits package. Hybrid working - 3 days working in our modern office space in Leicester City Centre. Key responsibilities: Lead a team of Salesforce Administrators Configure and design functionality and end-user support of the Salesforce platform Configure and maintain custom objects, record types, fields, page layouts, validation rules, flows, approval processes, installed packages, etc. within Support with change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. Take on the role of technical lead in transformation projects, designing and delivering solutions as required by the project and set out by the project manager Identify production risks and areas for improvement; prioritise, design and facilitate successful implementation and adoption of new processes. Collaborate with Operational Excellence, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes. All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, Organisation-Wide Defaults (OWD), sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Understanding of basic triggers/Apex code knowledge. Skills & Experience Experienced in leading and managing a team Strong Salesforce product knowledge and proven experience of Salesforce Administration hands-on experience across Sales Cloud and Service Cloud Salesforce Administrator 201 certification achieved Salesforce Advanced Administrator 211 certification achieved Strong experience with Microsoft Office - Word, Excel, PowerPoint and Outlook Experience with JIRA, Confluence for Agile Delivery This position offers an exciting opportunity for a talented individual to contribute to our team's success. If you have a passion for Salesforce administration and possess the required technical skills, we encourage you to apply. At PPL PRS, we champion the music we all love to make sure its creators and performers are fairly rewarded for their work. We are transforming music licensing in the UK with the launch of The Music Licence.
26/06/2024
Full time
Salesforce System Administrator - up to £50,000 based on experience plus excellent benefits package. Hybrid working - 3 days working in our modern office space in Leicester City Centre. Key responsibilities: Lead a team of Salesforce Administrators Configure and design functionality and end-user support of the Salesforce platform Configure and maintain custom objects, record types, fields, page layouts, validation rules, flows, approval processes, installed packages, etc. within Support with change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. Take on the role of technical lead in transformation projects, designing and delivering solutions as required by the project and set out by the project manager Identify production risks and areas for improvement; prioritise, design and facilitate successful implementation and adoption of new processes. Collaborate with Operational Excellence, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes. All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, Organisation-Wide Defaults (OWD), sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Understanding of basic triggers/Apex code knowledge. Skills & Experience Experienced in leading and managing a team Strong Salesforce product knowledge and proven experience of Salesforce Administration hands-on experience across Sales Cloud and Service Cloud Salesforce Administrator 201 certification achieved Salesforce Advanced Administrator 211 certification achieved Strong experience with Microsoft Office - Word, Excel, PowerPoint and Outlook Experience with JIRA, Confluence for Agile Delivery This position offers an exciting opportunity for a talented individual to contribute to our team's success. If you have a passion for Salesforce administration and possess the required technical skills, we encourage you to apply. At PPL PRS, we champion the music we all love to make sure its creators and performers are fairly rewarded for their work. We are transforming music licensing in the UK with the launch of The Music Licence.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Manager. Candidate will be responsible for leading the Governance, Risk Compliance (GRC) team and the programs within the group. The position is hands-on personnel and program manager role and performs key risk management functions within the Security Governance department. Primary functions include management of client responses, Policy & Standards, Security Vendor Risk program management, Security Awareness, Controls Assurance, Compliance Management, and GRC tool management. Responsibilities: Program management: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Policy management: Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Security training and awareness: Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Program assessments: Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Risk management: Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Governance: Analyze and stay current with regulations that impact information security/privacy program. Qualifications: Bachelor's degree is highly preferred Seven (7) + years of direct experience (Information Security/Governance) is required. Four (4) + years of Information Security experience required. Candidates containing hands on technical experience are preferred. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Prior IT Security experience in the legal industry experience is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Three (3) + years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm's security program and controls. Ability to communicate an effective security awareness message throughout the organization. Demonstrate ability to create and maintain security policy, standard, guideline, and procedure documents. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
25/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Manager. Candidate will be responsible for leading the Governance, Risk Compliance (GRC) team and the programs within the group. The position is hands-on personnel and program manager role and performs key risk management functions within the Security Governance department. Primary functions include management of client responses, Policy & Standards, Security Vendor Risk program management, Security Awareness, Controls Assurance, Compliance Management, and GRC tool management. Responsibilities: Program management: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Policy management: Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Security training and awareness: Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Program assessments: Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Risk management: Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Governance: Analyze and stay current with regulations that impact information security/privacy program. Qualifications: Bachelor's degree is highly preferred Seven (7) + years of direct experience (Information Security/Governance) is required. Four (4) + years of Information Security experience required. Candidates containing hands on technical experience are preferred. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Prior IT Security experience in the legal industry experience is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Three (3) + years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm's security program and controls. Ability to communicate an effective security awareness message throughout the organization. Demonstrate ability to create and maintain security policy, standard, guideline, and procedure documents. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an IT Security/GRC Manager. This manager will be a hands-on manager in enterprise GRC for applications, Infrastructure, 3rd party security, vendor risk management, and program management. This manager will manage a team of 2-4 individuals. This role will require experience with SOC2 reporting, ISO27001, NIST, technical writing, etc. Responsibilities: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Analyze and stay current with regulations that impact information security/privacy program. Qualifications Bachelor's degree Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Seven (7) + years of direct experience (Information Security/Governance) Four (4) + years of Information Security experience required. Candidates containing hands on technical experience. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions.
25/06/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an IT Security/GRC Manager. This manager will be a hands-on manager in enterprise GRC for applications, Infrastructure, 3rd party security, vendor risk management, and program management. This manager will manage a team of 2-4 individuals. This role will require experience with SOC2 reporting, ISO27001, NIST, technical writing, etc. Responsibilities: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Analyze and stay current with regulations that impact information security/privacy program. Qualifications Bachelor's degree Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Seven (7) + years of direct experience (Information Security/Governance) Four (4) + years of Information Security experience required. Candidates containing hands on technical experience. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions.
Oracle ERP Technical Senior Manager (Big 4 Consultancy) Salary: £90,000 - £110,000 + Bonus + Car Allowance Location - Manchester SC Eligibility Role Overview: Our client is a Big 4 Consultancy seeking an Oracle ERP Technical Senior Manager to deliver large business transformations. This role provides the opportunity to engage with highly senior stakeholders whilst also delivering technical programmes. You will have the opportunity to work within a world class community of technology focused professionals providing market leading services. Key Responsibilities: Shape business transformation through Oracle ERP by leading discussions with C-Level executives. Lead and support the delivery of large and complex Oracle ERP business transformation programmes - for example System Integration's and Data Migrations. Guide Business Development activities including proposals/bids. Perform quality reviews to ensure effective cost, standards, and time. Maintain ownership and management of programme and project management tools and techniques. Skills & Experiences: Oracle ERP Programme delivery experience. Experience leading full life cycle ERP deployments and technical programmes. Strong consulting background Experience leading or supporting Business Development initiatives (eg, bids and proposals) Oracle Cloud Certifications (desirable) UK Security Clearance Eligibility Required. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
25/06/2024
Full time
Oracle ERP Technical Senior Manager (Big 4 Consultancy) Salary: £90,000 - £110,000 + Bonus + Car Allowance Location - Manchester SC Eligibility Role Overview: Our client is a Big 4 Consultancy seeking an Oracle ERP Technical Senior Manager to deliver large business transformations. This role provides the opportunity to engage with highly senior stakeholders whilst also delivering technical programmes. You will have the opportunity to work within a world class community of technology focused professionals providing market leading services. Key Responsibilities: Shape business transformation through Oracle ERP by leading discussions with C-Level executives. Lead and support the delivery of large and complex Oracle ERP business transformation programmes - for example System Integration's and Data Migrations. Guide Business Development activities including proposals/bids. Perform quality reviews to ensure effective cost, standards, and time. Maintain ownership and management of programme and project management tools and techniques. Skills & Experiences: Oracle ERP Programme delivery experience. Experience leading full life cycle ERP deployments and technical programmes. Strong consulting background Experience leading or supporting Business Development initiatives (eg, bids and proposals) Oracle Cloud Certifications (desirable) UK Security Clearance Eligibility Required. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oracle ERP Technical Senior Manager (Big 4 Consultancy) Salary: £90,000 - £110,000 + Bonus + Car Allowance Location - Birmingham SC Eligibility Role Overview: Our client is a Big 4 Consultancy seeking an Oracle ERP Technical Senior Manager to deliver large business transformations. This role provides the opportunity to engage with highly senior stakeholders whilst also delivering technical programmes. You will have the opportunity to work within a world class community of technology focused professionals providing market leading services. Key Responsibilities: Shape business transformation through Oracle ERP by leading discussions with C-Level executives. Lead and support the delivery of large and complex Oracle ERP business transformation programmes - for example System Integration's and Data Migrations. Guide Business Development activities including proposals/bids. Perform quality reviews to ensure effective cost, standards, and time. Maintain ownership and management of programme and project management tools and techniques. Skills & Experiences: Oracle ERP Programme delivery experience. Experience leading full life cycle ERP deployments and technical programmes. Strong consulting background Experience leading or supporting Business Development initiatives (eg, bids and proposals) Oracle Cloud Certifications (desirable) UK Security Clearance Eligibility Required. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
25/06/2024
Full time
Oracle ERP Technical Senior Manager (Big 4 Consultancy) Salary: £90,000 - £110,000 + Bonus + Car Allowance Location - Birmingham SC Eligibility Role Overview: Our client is a Big 4 Consultancy seeking an Oracle ERP Technical Senior Manager to deliver large business transformations. This role provides the opportunity to engage with highly senior stakeholders whilst also delivering technical programmes. You will have the opportunity to work within a world class community of technology focused professionals providing market leading services. Key Responsibilities: Shape business transformation through Oracle ERP by leading discussions with C-Level executives. Lead and support the delivery of large and complex Oracle ERP business transformation programmes - for example System Integration's and Data Migrations. Guide Business Development activities including proposals/bids. Perform quality reviews to ensure effective cost, standards, and time. Maintain ownership and management of programme and project management tools and techniques. Skills & Experiences: Oracle ERP Programme delivery experience. Experience leading full life cycle ERP deployments and technical programmes. Strong consulting background Experience leading or supporting Business Development initiatives (eg, bids and proposals) Oracle Cloud Certifications (desirable) UK Security Clearance Eligibility Required. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role summary IT specialist to support the delivery of IT services. The IT specialist will ensure a reliable network, Internet, and Wi-Fi for all operations. This position is responsible for first-line IT support, managing IT assets, and assisting in the on-boarding of new employees. The role will work closely with the IT Manager. Role Responsibilities Manage all hardware and software communication tools Handle the maintenance and support of PC's and Servers running Microsoft software. Maintain and install all network devices (Both software and Hardware) ensuring reliable WIFI throughout the business. Ensure that all backup systems are functioning correctly and that data is easily retrievable. Install PC's in both the offices and the factory Provide immediate response for IT issues in the office and factory as well as developing solutions to IT problems. Required Knowledge and Skills Previous experience working in Microsoft environment. Possess a strong passion for IT Proficient in hardware and network management
25/06/2024
Full time
Role summary IT specialist to support the delivery of IT services. The IT specialist will ensure a reliable network, Internet, and Wi-Fi for all operations. This position is responsible for first-line IT support, managing IT assets, and assisting in the on-boarding of new employees. The role will work closely with the IT Manager. Role Responsibilities Manage all hardware and software communication tools Handle the maintenance and support of PC's and Servers running Microsoft software. Maintain and install all network devices (Both software and Hardware) ensuring reliable WIFI throughout the business. Ensure that all backup systems are functioning correctly and that data is easily retrievable. Install PC's in both the offices and the factory Provide immediate response for IT issues in the office and factory as well as developing solutions to IT problems. Required Knowledge and Skills Previous experience working in Microsoft environment. Possess a strong passion for IT Proficient in hardware and network management