As Senior Infrastructure Engineer, you will work within the IT Infrastructure Engineering team; reporting into the Lead Infrastructure Engineer. This is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. You will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the End User Device Platforms.
Essential skills and knowledge
Desirable skills and knowledge
If you feel you have the skills and experience needed for this role; please do apply now.
28 Jun 2024
East Kilbride, Lanarkshire
Project-based
Tehnologia informaţiei, Telecomunicaţii