The post holder will be part of a team that is responsible for all aspects of IT technical support to the organisation, ensuring the organisation has the tools, platforms and hardware to do their jobs. This involves troubleshooting, providing advice and developing guidance (including the ongoing support of IT infrastructure and security) and ensuring compliance with all corporate requirements and policies. Client Details The Housing Ombudsman offer INCREDIBLE benefits including: Annual leave - Minimum 25 days annual leave plus statutory Public Holidays on joining the organisation, rising with long service. Career average pension scheme - Opportunity to join the Local Government pension scheme on a FINAL SALARY Flexible working - Flexi time scheme which provides for employees to balance work commitments and personal needs. Maternity/Paternity and Adoption leave - Good leave benefits for those employees starting a family. Personal development allowance - Supporting staff to develop their skills through personal development planning and training opportunities The vision for the Housing Ombudsman is to improve residents' lives and landlords' services through housing complaints. They investigate complaints and resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents). They are a free, independent, and impartial service and their work is funded by annual landlord subscription fees. Description The IT Senior Officer provides proactive advice including IT risk management, with a subject matter expert focus on, data and cyber security, and supports the IT Manager and Data Protection Officer as required. This role will also lead on the SharePoint information asset (Hoogle), ensuring this environment is secure, fit-for-purpose, and maintained appropriately. Responsibilities: Subject matter expert (SME) in the security of key business systems, including but not limited to, our case management system (CMS) Workpro, Finance system (Oracle), and HR system (People HR) Ensures that all systems are appropriately licensed, accessed, maintained and developed, working with system expert users across the organisation to help drive efficiency Contribute to a strong disaster recovery/business continuity plan with appropriate redundancy and backup systems Contribute to the ongoing cyber security development and maintenance at the Housing ombudsman, supporting the Data Protection officer from a technical standpoint during DPIAs and data breaches. Keep up to date in all technical areas relevant to the job to ensure that IT best practice is followed with in Housing ombudsman and the IT Team, in line with the Housing ombudsman operating practices/policies including central government Functional Standards. Ensure that the HOS IT environment meets security thresholds and gains required certification for cyber-security and data compliance. Identify, investigate, and recommend new and updated cloud, hardware, and software options with a view to improved service delivery and cost effectiveness. Work closely with Project Management colleagues and suppliers on IT/Security developments to ensure appropriate implementation of projects that are in compliance with the HOS IT environment, as a technical adviser. Ensure HOS's information (records management) is properly maintained in our SharePoint environment, and sites developed appropriates, in line with Data Protection/Information Governance policies. Troubleshoot escalated IT support desk issues, working with the DPO or IT partner Service Desk as necessary, acting promptly to reassess workloads and priorities when there are conflicting demands to maintain IT performance, and mentoring and supporting junior members of the team to provide excellent customer service support. Profile Should be educated to level 3 in an IT/Security related field or equivalent qualifications IT Security Certification - (CompTIA Sec+) ITIL v4 365 Enterprise expert Significant successful experience of working in IT systems support Proven experience in handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence Familiarity with cybersecurity frameworks such as NIST, ISO/IEC 27001, and CIS Understanding of compliance requirements such as GDPR, HIPAA, and PCI-DSS. Proven experience leading IT projects and coordinating with stakeholders to ensure successful project outcomes Expertise in Azure infrastructure, Microsoft 365, Intune, high-level troubleshooting Experience in conducting security risk assessments on software or services Proficient in Microsoft Office, including advanced level SharePoint skills and evidence of operational application Sound information management experience and data protection understanding Excellent communication and customer service skills - provide tailored, concise and understandable explanations of problems to the end user Proven ability to take a holistic view of issues/incidents, make informed decisions, solve complex problems, anticipate potential issues on services, and action appropriate mitigations that will reduce the impact. Job Offer The role has only VERY occasional travel to site, which is paid for including accommodation (London and Manchester). We COULD consider candidates who want/need flexibility in work patterns and are open to considering a condensed working week. AVERAGE FINAL SALARY PENSION! ALMOST FULLY-REMOTE!
03/07/2024
Full time
The post holder will be part of a team that is responsible for all aspects of IT technical support to the organisation, ensuring the organisation has the tools, platforms and hardware to do their jobs. This involves troubleshooting, providing advice and developing guidance (including the ongoing support of IT infrastructure and security) and ensuring compliance with all corporate requirements and policies. Client Details The Housing Ombudsman offer INCREDIBLE benefits including: Annual leave - Minimum 25 days annual leave plus statutory Public Holidays on joining the organisation, rising with long service. Career average pension scheme - Opportunity to join the Local Government pension scheme on a FINAL SALARY Flexible working - Flexi time scheme which provides for employees to balance work commitments and personal needs. Maternity/Paternity and Adoption leave - Good leave benefits for those employees starting a family. Personal development allowance - Supporting staff to develop their skills through personal development planning and training opportunities The vision for the Housing Ombudsman is to improve residents' lives and landlords' services through housing complaints. They investigate complaints and resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents). They are a free, independent, and impartial service and their work is funded by annual landlord subscription fees. Description The IT Senior Officer provides proactive advice including IT risk management, with a subject matter expert focus on, data and cyber security, and supports the IT Manager and Data Protection Officer as required. This role will also lead on the SharePoint information asset (Hoogle), ensuring this environment is secure, fit-for-purpose, and maintained appropriately. Responsibilities: Subject matter expert (SME) in the security of key business systems, including but not limited to, our case management system (CMS) Workpro, Finance system (Oracle), and HR system (People HR) Ensures that all systems are appropriately licensed, accessed, maintained and developed, working with system expert users across the organisation to help drive efficiency Contribute to a strong disaster recovery/business continuity plan with appropriate redundancy and backup systems Contribute to the ongoing cyber security development and maintenance at the Housing ombudsman, supporting the Data Protection officer from a technical standpoint during DPIAs and data breaches. Keep up to date in all technical areas relevant to the job to ensure that IT best practice is followed with in Housing ombudsman and the IT Team, in line with the Housing ombudsman operating practices/policies including central government Functional Standards. Ensure that the HOS IT environment meets security thresholds and gains required certification for cyber-security and data compliance. Identify, investigate, and recommend new and updated cloud, hardware, and software options with a view to improved service delivery and cost effectiveness. Work closely with Project Management colleagues and suppliers on IT/Security developments to ensure appropriate implementation of projects that are in compliance with the HOS IT environment, as a technical adviser. Ensure HOS's information (records management) is properly maintained in our SharePoint environment, and sites developed appropriates, in line with Data Protection/Information Governance policies. Troubleshoot escalated IT support desk issues, working with the DPO or IT partner Service Desk as necessary, acting promptly to reassess workloads and priorities when there are conflicting demands to maintain IT performance, and mentoring and supporting junior members of the team to provide excellent customer service support. Profile Should be educated to level 3 in an IT/Security related field or equivalent qualifications IT Security Certification - (CompTIA Sec+) ITIL v4 365 Enterprise expert Significant successful experience of working in IT systems support Proven experience in handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence Familiarity with cybersecurity frameworks such as NIST, ISO/IEC 27001, and CIS Understanding of compliance requirements such as GDPR, HIPAA, and PCI-DSS. Proven experience leading IT projects and coordinating with stakeholders to ensure successful project outcomes Expertise in Azure infrastructure, Microsoft 365, Intune, high-level troubleshooting Experience in conducting security risk assessments on software or services Proficient in Microsoft Office, including advanced level SharePoint skills and evidence of operational application Sound information management experience and data protection understanding Excellent communication and customer service skills - provide tailored, concise and understandable explanations of problems to the end user Proven ability to take a holistic view of issues/incidents, make informed decisions, solve complex problems, anticipate potential issues on services, and action appropriate mitigations that will reduce the impact. Job Offer The role has only VERY occasional travel to site, which is paid for including accommodation (London and Manchester). We COULD consider candidates who want/need flexibility in work patterns and are open to considering a condensed working week. AVERAGE FINAL SALARY PENSION! ALMOST FULLY-REMOTE!
Responsibilities: Provide design authority for significant IP network component(s) of the overall solution and/or platform. Scope the designs and produce standardized designs in a range of areas including core and customer specific network design. Responsible for production of high and low level design documentation as appropriate Set up network models for design testing as appropriate Manage co-ordination with all Customer, Platform design, Test, OSS, Security and Operational team stakeholders Point of contact for technical expertise to project senior stakeholders, internal and external. Manage the technical interface to the supplier, ensuring that all developments are delivered to the expected scope, cost and quality., and any issues are resolved to our satisfaction Driving efficiency and scalability through the re-use of network designs across the overall network platform and/or customer solution. Highlight any design risks encountered. Manage resolution of risks. Lead a small Matrix team as appropriate across Design and Test to ensure they are trained and directed to design and test IP network related deliveries appropriately Ensuring rigorous and highly available solutions to underpin the highly available requirements of SDIN and our VoIP services. Skills Required: Experience of complex core voice IP network design Thorough knowledge of Juniper, Cisco core network platforms Thorough knowledge of switching and routing concepts Test domain expert with broad experience of test design for IP Networks Excellent Coaching Skills Proven record of delivering projects to time, cost, quality requirements Excellent communication skills both verbal and written Embedded Technologies - Design/development OpenStack - Opensource is advantageous.
03/07/2024
Project-based
Responsibilities: Provide design authority for significant IP network component(s) of the overall solution and/or platform. Scope the designs and produce standardized designs in a range of areas including core and customer specific network design. Responsible for production of high and low level design documentation as appropriate Set up network models for design testing as appropriate Manage co-ordination with all Customer, Platform design, Test, OSS, Security and Operational team stakeholders Point of contact for technical expertise to project senior stakeholders, internal and external. Manage the technical interface to the supplier, ensuring that all developments are delivered to the expected scope, cost and quality., and any issues are resolved to our satisfaction Driving efficiency and scalability through the re-use of network designs across the overall network platform and/or customer solution. Highlight any design risks encountered. Manage resolution of risks. Lead a small Matrix team as appropriate across Design and Test to ensure they are trained and directed to design and test IP network related deliveries appropriately Ensuring rigorous and highly available solutions to underpin the highly available requirements of SDIN and our VoIP services. Skills Required: Experience of complex core voice IP network design Thorough knowledge of Juniper, Cisco core network platforms Thorough knowledge of switching and routing concepts Test domain expert with broad experience of test design for IP Networks Excellent Coaching Skills Proven record of delivering projects to time, cost, quality requirements Excellent communication skills both verbal and written Embedded Technologies - Design/development OpenStack - Opensource is advantageous.
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
02/07/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
Role: Enterprise Architect Salary: £60,000 - £70,000 + exceptional pension + package Location: Remote with occasional UK travel I am working with a fantastic organisation who are in a period of growth. They are looking to hire an Enterprise Architect who can work closely with the wider organisation to understand the requirements for the future IT state and architect solutions to meet those needs. The organisation are a truly people-centric organisation who value their staff and offer a true work/life balance. The organisation make a really positive contribution to the UK and this role offers the opportunity to make a real difference within the organisation. Key Responsibilities Reporting to the Head of Architecture, the role sits within the technology function and the role will see you working across the whole organisation, taking a long term strategic view of the technical solutions that support the organisations' core operation. The role will involve working with key stakeholders across the organisations, shaping future strategy and road mapping the future technology landscape. Maintain a blueprint of the implementation of components of the digital strategy including technology choices, design patterns, processes, information architecture to ensure that the component systems work together as a whole. Responsible for providing expert advice and guidance to business and analytics teams, employing extensive technical knowledge, to ensure that available solutions are understood and selected appropriately given time, cost and quality expectations. Responsible for ensuing solution architecture documentation is produced as per enterprise architecture standards and kept up to date at an appropriate level of detail. Required Skills/Experience Proven experience in a Senior Solution Architect or Enterprise Architect role with at least 2-3 years' experience in a dedicated architecture role. You will have demonstrable experience of working with the wider business to establish future demands on IT and designing/road mapping technology solutions to meet those needs. Experience of acting as the architectural authority with a focus on governance and architectural standards. You will have a broad technical background, including Microsoft and Azure solutions. Exceptional stakeholder management skills. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
02/07/2024
Full time
Role: Enterprise Architect Salary: £60,000 - £70,000 + exceptional pension + package Location: Remote with occasional UK travel I am working with a fantastic organisation who are in a period of growth. They are looking to hire an Enterprise Architect who can work closely with the wider organisation to understand the requirements for the future IT state and architect solutions to meet those needs. The organisation are a truly people-centric organisation who value their staff and offer a true work/life balance. The organisation make a really positive contribution to the UK and this role offers the opportunity to make a real difference within the organisation. Key Responsibilities Reporting to the Head of Architecture, the role sits within the technology function and the role will see you working across the whole organisation, taking a long term strategic view of the technical solutions that support the organisations' core operation. The role will involve working with key stakeholders across the organisations, shaping future strategy and road mapping the future technology landscape. Maintain a blueprint of the implementation of components of the digital strategy including technology choices, design patterns, processes, information architecture to ensure that the component systems work together as a whole. Responsible for providing expert advice and guidance to business and analytics teams, employing extensive technical knowledge, to ensure that available solutions are understood and selected appropriately given time, cost and quality expectations. Responsible for ensuing solution architecture documentation is produced as per enterprise architecture standards and kept up to date at an appropriate level of detail. Required Skills/Experience Proven experience in a Senior Solution Architect or Enterprise Architect role with at least 2-3 years' experience in a dedicated architecture role. You will have demonstrable experience of working with the wider business to establish future demands on IT and designing/road mapping technology solutions to meet those needs. Experience of acting as the architectural authority with a focus on governance and architectural standards. You will have a broad technical background, including Microsoft and Azure solutions. Exceptional stakeholder management skills. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Role: Senior Application Packager and Endpoint Management Specialist Location: London Key Essential Skills: Knowledge of various Windows operating systems (Windows 7, 8.1, 10, 11). Experience in software access management and license management. Familiarity with User Acceptance Testing (UAT) processes. Proficient in InstallShield, Admin Studio, BMC Client Management Toolkit, and Wise Package Studio. Strong knowledge of SCCM, Intune, and other deployment tools for various Windows operating systems. Skilled in using Procmon, CMTrace, and AppV_Manage to diagnose and resolve application issues. GPO Management: Experience in creating and managing Group Policy Objects (GPOs) for application deployment and user settings. Excellent ability to author detailed installation instructions and technical documentation. Experience working within the investment bank or financial services industry Desirable Skills: Strong teamwork and communication skills for working with various IT teams and stakeholders. Capability to provide guidance and mentorship to junior team members. Familiarity with industry best practices for application packaging and endpoint management Serve as a gatekeeper for packaged applications to maintain application packaging standards. Provide guidance and mentorship to junior application packagers and ensure team adherence to established processes and standards. Overview: We are seeking a highly skilled and experienced Senior Application Packager and Endpoint Management Specialist to join our IT team. The ideal candidate will have extensive experience in application packaging, deployment, troubleshooting, and endpoint management across various Windows operating systems. This role involves end-to-end application discovery, packaging, validation, deployment, and post-deployment support. The candidate will work closely with other IT teams to ensure seamless application delivery and maintain the highest standards of application integrity and deployment. Role & Responsibilities: Application Packaging and Deployment: Perform end-to-end application discovery, information gathering, and packaging using tools such as InstallShield, Admin Studio, BMC Client Management Toolkit, and Wise Package Studio. Package and deploy applications to Windows operating systems (Windows 7, 8.1, 10, 11) using SCCM, Intune, and other deployment tools. Validate and edit applications using ORCA and other relevant tools. Author installation instructions and create detailed documentation for future reference. Endpoint Management: Manage and deploy applications via Microsoft Intune Endpoint Management for laptops, desktops, and mobile devices. Create and manage Group Policy Objects (GPOs) for application deployment and user settings. Troubleshooting and Support: Troubleshoot application issues post-deployment using tools like Procmon, CMTrace, and AppV_Manage. Provide 3rd line support for applications and desktop issues. Liaise with software access management teams to ensure proper media and license management. Collaboration and Process Improvement: Work with various IT teams to gather requirements and ensure application packaging consistency and integrity. Improve current application processes to align with industry best practices. Actively participate in the User Acceptance Testing (UAT) process and resolve issues as they arise. Technical Leadership: Serve as a gatekeeper for packaged applications to maintain application packaging standards. Provide guidance and mentorship to junior application packagers and ensure team adherence to established processes and standards. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
02/07/2024
Full time
Role: Senior Application Packager and Endpoint Management Specialist Location: London Key Essential Skills: Knowledge of various Windows operating systems (Windows 7, 8.1, 10, 11). Experience in software access management and license management. Familiarity with User Acceptance Testing (UAT) processes. Proficient in InstallShield, Admin Studio, BMC Client Management Toolkit, and Wise Package Studio. Strong knowledge of SCCM, Intune, and other deployment tools for various Windows operating systems. Skilled in using Procmon, CMTrace, and AppV_Manage to diagnose and resolve application issues. GPO Management: Experience in creating and managing Group Policy Objects (GPOs) for application deployment and user settings. Excellent ability to author detailed installation instructions and technical documentation. Experience working within the investment bank or financial services industry Desirable Skills: Strong teamwork and communication skills for working with various IT teams and stakeholders. Capability to provide guidance and mentorship to junior team members. Familiarity with industry best practices for application packaging and endpoint management Serve as a gatekeeper for packaged applications to maintain application packaging standards. Provide guidance and mentorship to junior application packagers and ensure team adherence to established processes and standards. Overview: We are seeking a highly skilled and experienced Senior Application Packager and Endpoint Management Specialist to join our IT team. The ideal candidate will have extensive experience in application packaging, deployment, troubleshooting, and endpoint management across various Windows operating systems. This role involves end-to-end application discovery, packaging, validation, deployment, and post-deployment support. The candidate will work closely with other IT teams to ensure seamless application delivery and maintain the highest standards of application integrity and deployment. Role & Responsibilities: Application Packaging and Deployment: Perform end-to-end application discovery, information gathering, and packaging using tools such as InstallShield, Admin Studio, BMC Client Management Toolkit, and Wise Package Studio. Package and deploy applications to Windows operating systems (Windows 7, 8.1, 10, 11) using SCCM, Intune, and other deployment tools. Validate and edit applications using ORCA and other relevant tools. Author installation instructions and create detailed documentation for future reference. Endpoint Management: Manage and deploy applications via Microsoft Intune Endpoint Management for laptops, desktops, and mobile devices. Create and manage Group Policy Objects (GPOs) for application deployment and user settings. Troubleshooting and Support: Troubleshoot application issues post-deployment using tools like Procmon, CMTrace, and AppV_Manage. Provide 3rd line support for applications and desktop issues. Liaise with software access management teams to ensure proper media and license management. Collaboration and Process Improvement: Work with various IT teams to gather requirements and ensure application packaging consistency and integrity. Improve current application processes to align with industry best practices. Actively participate in the User Acceptance Testing (UAT) process and resolve issues as they arise. Technical Leadership: Serve as a gatekeeper for packaged applications to maintain application packaging standards. Provide guidance and mentorship to junior application packagers and ensure team adherence to established processes and standards. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
The person chosen to fill this position will form part of an MRO modification, servicing and repair team. The individual must have served a recognized relevant trade apprenticeship or trade training equivalent and should have knowledge of general aircraft maintenance and environment processes (FOD control, tool control, health & safety & COSHH). Candidate must be experienced in the maintenance, modification and repair of aircraft, and aircraft components. Previous experience in leadership, supervision and control of technical staff is necessary. The role requires an individual with good communication skills, with the ability to distribute and sequence technical work requirements to their team, controlling demanding workloads, whilst delivering to a high standard, and maintaining schedule. Candidate must be capable of understanding and interpreting technical documents, drawings and associated publications. Possess a working knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145, aviation Quality Assurance (QA) and Safety Management System (SMS) and the application of these requirements within their area of accountability, responsibility and authority. They will supervise maintenance activities, fault diagnosis and carry out disturbed system functional tests. This may be at multiple locations. They will supervise technicians to perform tasks associated with aircraft safe handling, maintenance, modification and flight test. Candidate will be responsible to ensure established process adherence, accurate and timely work recording and contractual/regulatory compliance. Candidate must be able to work under minimal supervision with limited direction. Responsibilities : Assembles disassembles and/or modifies systems by changing removing replacing or upgrading aerospace vehicle components to correct failures or implement changes. Oversees/completes assembly disassembly or overhaul. Configures aerospace vehicles and test equipment. Troubleshoots complex aircraft systems to isolate and repair faulty components within guidelines published in authorized maintenance documents. Performs testing of systems and components. Documents procedures and established processes to ensure contractual and regulatory compliance. Inspects components and verifies repairs for flight worthiness requirements. Proficient computer skills, use of the Microsoft Office suite. A high level of written and verbal communication and interpersonal skills are required.
02/07/2024
Project-based
The person chosen to fill this position will form part of an MRO modification, servicing and repair team. The individual must have served a recognized relevant trade apprenticeship or trade training equivalent and should have knowledge of general aircraft maintenance and environment processes (FOD control, tool control, health & safety & COSHH). Candidate must be experienced in the maintenance, modification and repair of aircraft, and aircraft components. Previous experience in leadership, supervision and control of technical staff is necessary. The role requires an individual with good communication skills, with the ability to distribute and sequence technical work requirements to their team, controlling demanding workloads, whilst delivering to a high standard, and maintaining schedule. Candidate must be capable of understanding and interpreting technical documents, drawings and associated publications. Possess a working knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145, aviation Quality Assurance (QA) and Safety Management System (SMS) and the application of these requirements within their area of accountability, responsibility and authority. They will supervise maintenance activities, fault diagnosis and carry out disturbed system functional tests. This may be at multiple locations. They will supervise technicians to perform tasks associated with aircraft safe handling, maintenance, modification and flight test. Candidate will be responsible to ensure established process adherence, accurate and timely work recording and contractual/regulatory compliance. Candidate must be able to work under minimal supervision with limited direction. Responsibilities : Assembles disassembles and/or modifies systems by changing removing replacing or upgrading aerospace vehicle components to correct failures or implement changes. Oversees/completes assembly disassembly or overhaul. Configures aerospace vehicles and test equipment. Troubleshoots complex aircraft systems to isolate and repair faulty components within guidelines published in authorized maintenance documents. Performs testing of systems and components. Documents procedures and established processes to ensure contractual and regulatory compliance. Inspects components and verifies repairs for flight worthiness requirements. Proficient computer skills, use of the Microsoft Office suite. A high level of written and verbal communication and interpersonal skills are required.
Operational Engineer Heathrow Permanent, Fulltime, Onsite + Company car + Company Bonus Two-stage interview process. Teams/Onsite This role is reporting to the Lead Operational Engineer. THE ROLE You will deliver the engineering activities within the Project team. To undertake the delivery of New Build construction, Asset Replacement (NAMP) and Fault response on a standby basis relating to the company's owned assets, client owned assets and associated infrastructure under the direction of the Lead Operational Engineer. You will deputise for the Lead Operational Engineer/Project Manager including attendance at Client and Contractor meetings. You will work with and support the Project Managers, Operations Manager, Lead Operational Engineer and other members of the Region's delivery team to ensure the safe and efficient delivery of works allocated to them, whilst minimising disruption to our client electricity supplies. You will work with team members to ensure safety management is maintained throughout all activities during the delivery of the engineering tasks. PRINCIPAL ACCOUNTABILITIES: >> Delivery of the Construction programmes for the company's owned assets and client owned assets operating at voltages through the range 400V to 132kV >> Work with the Lead Operational Engineer/Project Managers to ensure that all programmes of work are delivered to time and budget following contractual commitments to time, cost and quality >> Lead works planning and execution and represent the organisation during client liaison at multiple client sites across the Region. >> Work with Technicians, Fitters and Apprentices to ensure the delivery of all engineering activities. >> Help manage budgets relating to the construction and NAMP delivery and meet ongoing goals >> As a team member work to ensure that our goals are achieved especially in Staff and Client satisfaction. >> Follow Client and our Operations and Procedures >> Operate HV and LV Distribution Protection Systems. >> Test and Commission HV and LV Distribution System. >> Maintain the Control and Protection Systems >> Ensure compliance with Health and Safety policies >> Develop site specific Health, Safety & Environmental procedures >> Compliance with quality policies >> Operate and update Asset database in respect of project activities >> Modify equipment and drawings to ensure the efficient operation of the substations >> Ensure the compliance with the distribution safety rules during all activities. >> Manage all contractors/staff working on site >> Undertake additional activities determined by the job level and competency RESPONSIBILITIES: >> Co-ordinate daily construction activities with Client/Principal Contractor's ensuring programmes are met. >> Obtain quotations from suppliers and raise Purchase Order request with Finance & Governance teams. >> Change Management - ensure early warning notices are brought to the attention of the Project Manager/Operations Manager/Commercial Manager & Client. >> Provide technical support as part of the Regional team >> Identify potential project risks/opportunities (raise awareness within team/company) >> Seek continuous improvement >> Required to participate in a standby rota and work additional hours to maintain the supplies to our client infrastructure >> Flexibility to sometimes work unsocial hours to respond to faults on system and programmed activities. >> Assist the Lead Operational Engineer in the development of the ongoing NAMP >> Undertake the delivery of construction activities to meet client requirements within their area of authorisation >> Represent the client at meetings with their clients and contractors >> When undertaking engineering activities manage the team of employees and contractors for delivering the project. >> When undertaking engineering activities manage the compliance with all H&S procedures such as Putting People to Work and Distribution Safety Rules. >> Take Field Control of switching operations whilst operating Client owned assets within our client premises. >> Knowledge of protection testing and can program protection relays and test that they function correctly within the protection scheme. >> Witness contractors testing and coordinate the use of test sheets, test routines and policies applied. >> Ensure that all as-built drawings and settings applied to relays are confirmed back into our database before energisation. >> Plan, manage and coordinate commissioning/plant acceptance testing to set standards whilst ensuring safe energisation and confidence of the switchgear operation. NATURE AND SCOPE: Working with the Operations Manager, Lead Operational Engineers, other team members and managers, you need to be a team player able to work within a pressurised environment to focus on the delivery of construction works to time and quality, and also to client's satisfaction. You will work with both client and contractors. Your role will involve travel to several different client sites, to undertake works within differing environments and to differing client standards, and you will adjust and work together with every client. QUALIFICATIONS: Essential >> Minimum 11kV Senior Authorised Person, with 33kV authorisation (for UD grade) but can be developed, as defined by the Distribution Safety Rules. >> Experience in distribution systems through the range 400V to 33kV >> Security clearance for Client infrastructure Access - provide a five-year work history with references and achieve a satisfactory criminal records check. >> Medical & Drugs and Alcohol screening >> Educated to HNC level qualification in Electrical Engineering (for UD grade), or working towards, or equivalent experience. >> Working knowledge of distribution HV Systems >> Knowledge of Building Services Systems >> Working knowledge of specialist HV equipment >> Read drawings and understand content >> Work in different environments >> Identify problems, understand main issues and investigate alternatives >> Hold clean, full driving licence >> Use Microsoft Office suite, Outlook, MS Project and other custom software packages. Desirable >> Travel around the Region's Client portfolio. >> A broad understanding of the Region's clients' requirements. >> To be skilful in decision-making. >> Relevant Safety Qualification such as IOSH or NEBOSH >> Knowledge of Construction Design and Management Regulations Please apply for more information! The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
02/07/2024
Full time
Operational Engineer Heathrow Permanent, Fulltime, Onsite + Company car + Company Bonus Two-stage interview process. Teams/Onsite This role is reporting to the Lead Operational Engineer. THE ROLE You will deliver the engineering activities within the Project team. To undertake the delivery of New Build construction, Asset Replacement (NAMP) and Fault response on a standby basis relating to the company's owned assets, client owned assets and associated infrastructure under the direction of the Lead Operational Engineer. You will deputise for the Lead Operational Engineer/Project Manager including attendance at Client and Contractor meetings. You will work with and support the Project Managers, Operations Manager, Lead Operational Engineer and other members of the Region's delivery team to ensure the safe and efficient delivery of works allocated to them, whilst minimising disruption to our client electricity supplies. You will work with team members to ensure safety management is maintained throughout all activities during the delivery of the engineering tasks. PRINCIPAL ACCOUNTABILITIES: >> Delivery of the Construction programmes for the company's owned assets and client owned assets operating at voltages through the range 400V to 132kV >> Work with the Lead Operational Engineer/Project Managers to ensure that all programmes of work are delivered to time and budget following contractual commitments to time, cost and quality >> Lead works planning and execution and represent the organisation during client liaison at multiple client sites across the Region. >> Work with Technicians, Fitters and Apprentices to ensure the delivery of all engineering activities. >> Help manage budgets relating to the construction and NAMP delivery and meet ongoing goals >> As a team member work to ensure that our goals are achieved especially in Staff and Client satisfaction. >> Follow Client and our Operations and Procedures >> Operate HV and LV Distribution Protection Systems. >> Test and Commission HV and LV Distribution System. >> Maintain the Control and Protection Systems >> Ensure compliance with Health and Safety policies >> Develop site specific Health, Safety & Environmental procedures >> Compliance with quality policies >> Operate and update Asset database in respect of project activities >> Modify equipment and drawings to ensure the efficient operation of the substations >> Ensure the compliance with the distribution safety rules during all activities. >> Manage all contractors/staff working on site >> Undertake additional activities determined by the job level and competency RESPONSIBILITIES: >> Co-ordinate daily construction activities with Client/Principal Contractor's ensuring programmes are met. >> Obtain quotations from suppliers and raise Purchase Order request with Finance & Governance teams. >> Change Management - ensure early warning notices are brought to the attention of the Project Manager/Operations Manager/Commercial Manager & Client. >> Provide technical support as part of the Regional team >> Identify potential project risks/opportunities (raise awareness within team/company) >> Seek continuous improvement >> Required to participate in a standby rota and work additional hours to maintain the supplies to our client infrastructure >> Flexibility to sometimes work unsocial hours to respond to faults on system and programmed activities. >> Assist the Lead Operational Engineer in the development of the ongoing NAMP >> Undertake the delivery of construction activities to meet client requirements within their area of authorisation >> Represent the client at meetings with their clients and contractors >> When undertaking engineering activities manage the team of employees and contractors for delivering the project. >> When undertaking engineering activities manage the compliance with all H&S procedures such as Putting People to Work and Distribution Safety Rules. >> Take Field Control of switching operations whilst operating Client owned assets within our client premises. >> Knowledge of protection testing and can program protection relays and test that they function correctly within the protection scheme. >> Witness contractors testing and coordinate the use of test sheets, test routines and policies applied. >> Ensure that all as-built drawings and settings applied to relays are confirmed back into our database before energisation. >> Plan, manage and coordinate commissioning/plant acceptance testing to set standards whilst ensuring safe energisation and confidence of the switchgear operation. NATURE AND SCOPE: Working with the Operations Manager, Lead Operational Engineers, other team members and managers, you need to be a team player able to work within a pressurised environment to focus on the delivery of construction works to time and quality, and also to client's satisfaction. You will work with both client and contractors. Your role will involve travel to several different client sites, to undertake works within differing environments and to differing client standards, and you will adjust and work together with every client. QUALIFICATIONS: Essential >> Minimum 11kV Senior Authorised Person, with 33kV authorisation (for UD grade) but can be developed, as defined by the Distribution Safety Rules. >> Experience in distribution systems through the range 400V to 33kV >> Security clearance for Client infrastructure Access - provide a five-year work history with references and achieve a satisfactory criminal records check. >> Medical & Drugs and Alcohol screening >> Educated to HNC level qualification in Electrical Engineering (for UD grade), or working towards, or equivalent experience. >> Working knowledge of distribution HV Systems >> Knowledge of Building Services Systems >> Working knowledge of specialist HV equipment >> Read drawings and understand content >> Work in different environments >> Identify problems, understand main issues and investigate alternatives >> Hold clean, full driving licence >> Use Microsoft Office suite, Outlook, MS Project and other custom software packages. Desirable >> Travel around the Region's Client portfolio. >> A broad understanding of the Region's clients' requirements. >> To be skilful in decision-making. >> Relevant Safety Qualification such as IOSH or NEBOSH >> Knowledge of Construction Design and Management Regulations Please apply for more information! The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Panoramic Associates are working with a Local Authority in London in the appointment of a Mechanical Engineer to join the team. Position : Mechanical Engineer Location : London (Hybrid: 3 days on-site) Contract : 6 months initial contract Rate : £250-£350 per day Role Overview : We are seeking a motivated and technically adept Mechanical Engineer with a passion for sustainable energy solutions. This role offers an exciting opportunity to work on heating systems and heat networks, contributing to the design, installation, and management of mechanical systems. Key Responsibilities : Heat Networks : Develop a basic understanding of heat networks and their operations. Mechanical Design : Assist in preparing mechanical designs for communal heating replacement works. Project Management : Support senior engineers in project management tasks for mechanical installation retrofit projects. Technical Documentation : Prepare project programs and write technical reports with guidance from senior engineers. Problem Solving : Creatively solve engineering design and maintenance-related problems. Contract Administration : Assist with contract administration skills to support the programming and delivery of projects. Value Engineering : Ensure projects are delivered cost-effectively by undertaking value engineering exercises throughout. Qualifications and Skills : A degree in Mechanical Engineering or a related field. Basic understanding of heat networks. Experience working on Heating systems and an understanding of heat networks Experience in preparing mechanical designs and assisting in project management. Ability to prepare project programs and technical reports. Creative problem-solving skills in engineering design and maintenance. Understanding of contract administration and project delivery. Next Steps: If you are interested in this opportunity or would like to learn more, please contact me for a confidential conversation. Alternatively, you can submit your up-to-date CV.
02/07/2024
Project-based
Panoramic Associates are working with a Local Authority in London in the appointment of a Mechanical Engineer to join the team. Position : Mechanical Engineer Location : London (Hybrid: 3 days on-site) Contract : 6 months initial contract Rate : £250-£350 per day Role Overview : We are seeking a motivated and technically adept Mechanical Engineer with a passion for sustainable energy solutions. This role offers an exciting opportunity to work on heating systems and heat networks, contributing to the design, installation, and management of mechanical systems. Key Responsibilities : Heat Networks : Develop a basic understanding of heat networks and their operations. Mechanical Design : Assist in preparing mechanical designs for communal heating replacement works. Project Management : Support senior engineers in project management tasks for mechanical installation retrofit projects. Technical Documentation : Prepare project programs and write technical reports with guidance from senior engineers. Problem Solving : Creatively solve engineering design and maintenance-related problems. Contract Administration : Assist with contract administration skills to support the programming and delivery of projects. Value Engineering : Ensure projects are delivered cost-effectively by undertaking value engineering exercises throughout. Qualifications and Skills : A degree in Mechanical Engineering or a related field. Basic understanding of heat networks. Experience working on Heating systems and an understanding of heat networks Experience in preparing mechanical designs and assisting in project management. Ability to prepare project programs and technical reports. Creative problem-solving skills in engineering design and maintenance. Understanding of contract administration and project delivery. Next Steps: If you are interested in this opportunity or would like to learn more, please contact me for a confidential conversation. Alternatively, you can submit your up-to-date CV.
We are looking for a Building Services Engineer with an electrical background to join our Banking clients Property Services Data Centre team. You'll be required to complete planned and reactive maintenance tasks and will be expected to complete regular scenario testing, to ensure you're trained and able to respond to site technical issues should they occur. You will be expected to accept on-call duties, alongside High Voltage authorised person duties, which we provide training for. Our Data Centre maintenance team. This role is based in a Data Centre in Swindon, with travel expenses paid for any work-related travel outside of Swindon. What you'll be doing A typical day within this job role would involve proactive maintenance duties, and reactive maintenance tasks. You'll work closely with your fellow maintenance team members and specialist maintenance supply partners, and will help with basic maintenance administration (working with and contributing to health and safety documentation, site escorting of visitors, etc). About you A minimum of level 3 qualification in a relevant engineering maintenance and/or installation discipline (or equivalent). Relevant Building Services Engineering experience eg apprentice qualified and a solid background of practical experience as a qualified engineer. Demonstrable knowledge of Microsoft Operating systems and Building Management Systems Experience in the maintenance of 'environmental' equipment, including HVAC, UPS (Uninterruptable Power Supply), generators, fire alarm systems, etc. Experience in Critical Engineering activity and working well within a team. Ability to Provide advice as a Technical specialist Benefits A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Gympass - Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata If this role is of interest please apply! Lorien Internal is acting as an Employment Agency in relation to this vacancy.
02/07/2024
Full time
We are looking for a Building Services Engineer with an electrical background to join our Banking clients Property Services Data Centre team. You'll be required to complete planned and reactive maintenance tasks and will be expected to complete regular scenario testing, to ensure you're trained and able to respond to site technical issues should they occur. You will be expected to accept on-call duties, alongside High Voltage authorised person duties, which we provide training for. Our Data Centre maintenance team. This role is based in a Data Centre in Swindon, with travel expenses paid for any work-related travel outside of Swindon. What you'll be doing A typical day within this job role would involve proactive maintenance duties, and reactive maintenance tasks. You'll work closely with your fellow maintenance team members and specialist maintenance supply partners, and will help with basic maintenance administration (working with and contributing to health and safety documentation, site escorting of visitors, etc). About you A minimum of level 3 qualification in a relevant engineering maintenance and/or installation discipline (or equivalent). Relevant Building Services Engineering experience eg apprentice qualified and a solid background of practical experience as a qualified engineer. Demonstrable knowledge of Microsoft Operating systems and Building Management Systems Experience in the maintenance of 'environmental' equipment, including HVAC, UPS (Uninterruptable Power Supply), generators, fire alarm systems, etc. Experience in Critical Engineering activity and working well within a team. Ability to Provide advice as a Technical specialist Benefits A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Gympass - Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata If this role is of interest please apply! Lorien Internal is acting as an Employment Agency in relation to this vacancy.
Technical Author (Storage) - 6 months - Inside IR35 - Hybrid Hamilton Barnes is seeking a skilled Dell Storage Technical Author to join a global bank on a 6 month contract with potential extension for over 12 months. This role will be based at our client's London office, with an onsite requirement of 3 days per week. The successful candidate will be responsible for producing high-quality documentation to support a critical Dell Storage programme for a global bank. Key Responsibilities: Develop and maintain comprehensive documentation, including user manuals, installation guides, configuration guides, troubleshooting manuals, and technical notes for Dell Storage products. Ensure documentation meets quality standards and is user-friendly. Collaborate closely with subject matter experts (SMEs) such as engineers, product managers, and support teams to gather necessary information and ensure documentation accuracy. What you Will Ideally Bring: Excellent technical authoring skills Strong understanding of storage technologies, including SAN, NAS, RAID configurations, and storage networking. Dell EMC Unity/Dell EMC PowerStore/Dell EMC PowerMax/Dell EMC VMAX/Dell EMC VxRail/Dell EMC XtremIO/Dell EMC PowerProtect/Dell EMC ProtectPoint Experience in creating various types of technical documentation, such as user manuals, installation guides, configuration guides, and troubleshooting guides. Contract Details: Duration: 6 months Location: London 3x Per Week/Remote Day Rate: Up to £400 Per Day (Inside IR35) Start Date: ASAP Technical Author (Storage) - 6 months - Inside IR35 - Hybrid
01/07/2024
Project-based
Technical Author (Storage) - 6 months - Inside IR35 - Hybrid Hamilton Barnes is seeking a skilled Dell Storage Technical Author to join a global bank on a 6 month contract with potential extension for over 12 months. This role will be based at our client's London office, with an onsite requirement of 3 days per week. The successful candidate will be responsible for producing high-quality documentation to support a critical Dell Storage programme for a global bank. Key Responsibilities: Develop and maintain comprehensive documentation, including user manuals, installation guides, configuration guides, troubleshooting manuals, and technical notes for Dell Storage products. Ensure documentation meets quality standards and is user-friendly. Collaborate closely with subject matter experts (SMEs) such as engineers, product managers, and support teams to gather necessary information and ensure documentation accuracy. What you Will Ideally Bring: Excellent technical authoring skills Strong understanding of storage technologies, including SAN, NAS, RAID configurations, and storage networking. Dell EMC Unity/Dell EMC PowerStore/Dell EMC PowerMax/Dell EMC VMAX/Dell EMC VxRail/Dell EMC XtremIO/Dell EMC PowerProtect/Dell EMC ProtectPoint Experience in creating various types of technical documentation, such as user manuals, installation guides, configuration guides, and troubleshooting guides. Contract Details: Duration: 6 months Location: London 3x Per Week/Remote Day Rate: Up to £400 Per Day (Inside IR35) Start Date: ASAP Technical Author (Storage) - 6 months - Inside IR35 - Hybrid
Deerfoot I.T. Resources Ltd
Broxburn, West Lothian
Do you have .NET application development experience, and are you seeking a new remote job? Our client is looking for a Development Manager, and the mostly remote role comes with a salary between £65k - £75k, excellent benefits and bonus. This role is mostly remote, with a few visits to the Edinburgh office per year. As a Development Manager, you will oversee the planning, development, and implementation of the .NET aspect of technology solutions within the organisation. This role requires a strong blend of technical expertise, project management skills, and leadership capabilities to ensure the successful delivery of technology projects. In your first few weeks in this .NET Application Development and Support Manager role, you can expect to: Lead, mentor, and inspire a small team of software developers to achieve their full potential Foster a positive and collaborative team culture that encourages innovation and continuous improvement Conduct monthly documented 1:1 reviews with your team focused on wellbeing, HR matters, delivery of assigned projects/activities and development needs Allocate resources effectively, ensuring that team members have the necessary tools, training, and support. To apply for this Development Manager role, your soft skills, expertise and experience should include: Technical expertise in the .NET framework, C#, ASP.NET, and MVC Experience with Agile/Scrum methodologies and DevOps practices Experience of technical support of application processes and 3rd party application support. If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with a salary of £65,000 to £75,000 and an excellent benefits package. Please get in touch with the Deerfoot IT Recruitment team today to apply for this hybrid Full time Development Manager position. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
01/07/2024
Full time
Do you have .NET application development experience, and are you seeking a new remote job? Our client is looking for a Development Manager, and the mostly remote role comes with a salary between £65k - £75k, excellent benefits and bonus. This role is mostly remote, with a few visits to the Edinburgh office per year. As a Development Manager, you will oversee the planning, development, and implementation of the .NET aspect of technology solutions within the organisation. This role requires a strong blend of technical expertise, project management skills, and leadership capabilities to ensure the successful delivery of technology projects. In your first few weeks in this .NET Application Development and Support Manager role, you can expect to: Lead, mentor, and inspire a small team of software developers to achieve their full potential Foster a positive and collaborative team culture that encourages innovation and continuous improvement Conduct monthly documented 1:1 reviews with your team focused on wellbeing, HR matters, delivery of assigned projects/activities and development needs Allocate resources effectively, ensuring that team members have the necessary tools, training, and support. To apply for this Development Manager role, your soft skills, expertise and experience should include: Technical expertise in the .NET framework, C#, ASP.NET, and MVC Experience with Agile/Scrum methodologies and DevOps practices Experience of technical support of application processes and 3rd party application support. If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with a salary of £65,000 to £75,000 and an excellent benefits package. Please get in touch with the Deerfoot IT Recruitment team today to apply for this hybrid Full time Development Manager position. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Legal Counsel - Competition Law Contract - 6 months Hybrid/Reading (1/2 days in office) We operate in a dynamic industry where regulatory and competition issues are at the forefront of our strategic, legal, and reputational considerations. As part of our Marketing, Consumer and Regulatory Affairs team within the Legal, Government and Regulatory Affairs (LGRA) function, the Senior Legal Counsel will play a crucial role in managing our brand, protecting our reputation, and advocating for our interests. We engage with Ofcom, the Competition and Markets Authority, Government, and the wider industry to ensure our voice is heard. As Senior Legal Counsel, you'll take end-to-end responsibility for competition matters affecting the mobile and broadband industry. Senior Legal Counsel key responsibilities will include: Advising on Competition Law: Provide high-quality, pragmatic legal advice on the application of competition law and regulation, ensuring senior stakeholders understand complex legal concepts. Supporting Investigations: Assist with competition law and merger control investigations before competition authorities. Regulatory Representation: Represent our policy position to Government, regulatory bodies, and industry forums to achieve our commercial objectives. Training and Development: Prepare and deliver training on competition law matters to the business and wider legal team. Collaboration: Work closely with colleagues in various departments including Commercial, Economic Regulatory, Corporate Communications, Technology, Risk & Compliance, and others within the group. The successful Senior Legal Counsel will have: 8+ Years' PQE: Qualified at a well-respected law firm in the UK or another Commonwealth jurisdiction, with extensive experience in competition law. Demonstrable experience in advising on commercial propositions, strategic projects, investigations, reviews, disputes, and appeals. Communication Skills: Exceptional verbal and written communication skills, with experience in drafting regulatory submissions and preparing clear, concise arguments and presentations. Nice to Have In-House Experience: Prior experience in a telecoms or communications company or regulator. Regulatory Knowledge: Familiarity with the UK and EU regulatory framework for telecoms. Technical Understanding: Knowledge of mobile, Internet, and telecoms products and technology. Competition Economics: Experience or knowledge of competition economics or competition policy work. Program Implementation: Experience supporting large-scale program implementation. Project People is acting as an Employment Business in relation to this vacancy.
01/07/2024
Project-based
Senior Legal Counsel - Competition Law Contract - 6 months Hybrid/Reading (1/2 days in office) We operate in a dynamic industry where regulatory and competition issues are at the forefront of our strategic, legal, and reputational considerations. As part of our Marketing, Consumer and Regulatory Affairs team within the Legal, Government and Regulatory Affairs (LGRA) function, the Senior Legal Counsel will play a crucial role in managing our brand, protecting our reputation, and advocating for our interests. We engage with Ofcom, the Competition and Markets Authority, Government, and the wider industry to ensure our voice is heard. As Senior Legal Counsel, you'll take end-to-end responsibility for competition matters affecting the mobile and broadband industry. Senior Legal Counsel key responsibilities will include: Advising on Competition Law: Provide high-quality, pragmatic legal advice on the application of competition law and regulation, ensuring senior stakeholders understand complex legal concepts. Supporting Investigations: Assist with competition law and merger control investigations before competition authorities. Regulatory Representation: Represent our policy position to Government, regulatory bodies, and industry forums to achieve our commercial objectives. Training and Development: Prepare and deliver training on competition law matters to the business and wider legal team. Collaboration: Work closely with colleagues in various departments including Commercial, Economic Regulatory, Corporate Communications, Technology, Risk & Compliance, and others within the group. The successful Senior Legal Counsel will have: 8+ Years' PQE: Qualified at a well-respected law firm in the UK or another Commonwealth jurisdiction, with extensive experience in competition law. Demonstrable experience in advising on commercial propositions, strategic projects, investigations, reviews, disputes, and appeals. Communication Skills: Exceptional verbal and written communication skills, with experience in drafting regulatory submissions and preparing clear, concise arguments and presentations. Nice to Have In-House Experience: Prior experience in a telecoms or communications company or regulator. Regulatory Knowledge: Familiarity with the UK and EU regulatory framework for telecoms. Technical Understanding: Knowledge of mobile, Internet, and telecoms products and technology. Competition Economics: Experience or knowledge of competition economics or competition policy work. Program Implementation: Experience supporting large-scale program implementation. Project People is acting as an Employment Business in relation to this vacancy.
We are looking for one "remote PeopleSoft - HCM Developer" to start ASAP an initial contract untile 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse UN-client's setup of Peoplesoft HCM looking at configuration, workflows and custom modules and functionality to understand how Recalibration could impact the current state and how the future state should work. Liaise with ICT team members to understand the integrations of Peoplesoft with internal and external systems. Design a solution of the future state in Peoplesoft HCM - also considering the integrations of Peoplesoft HCM with other systems Once the design is internally approved, develop the required changes in Peoplesoft Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production SKILLS At least 3 year's experience of working with the listed modules in PeopleSoft HCM, in at least version 9.X Highly skilled knowledge of People Tools 8.5x Highly skilled knowledge of PeopleCode, including application packages and workflow Demonstrable knowledge of security components in Peoplesoft, with ability to setup or modify security components as required Strong demonstrable knowledge of problem-solving technical issues and supporting a non- technical user group Strong demonstrable knowledge of developing technical solutions for listed modules in PeopleSoft HCM Experience of developing and updating approval workflows Knowledge of integration broker messages and component interfaces and other integration methods including preferably, solution design for integration with Cloud SaaS solutions AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
28/06/2024
Project-based
We are looking for one "remote PeopleSoft - HCM Developer" to start ASAP an initial contract untile 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse UN-client's setup of Peoplesoft HCM looking at configuration, workflows and custom modules and functionality to understand how Recalibration could impact the current state and how the future state should work. Liaise with ICT team members to understand the integrations of Peoplesoft with internal and external systems. Design a solution of the future state in Peoplesoft HCM - also considering the integrations of Peoplesoft HCM with other systems Once the design is internally approved, develop the required changes in Peoplesoft Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production SKILLS At least 3 year's experience of working with the listed modules in PeopleSoft HCM, in at least version 9.X Highly skilled knowledge of People Tools 8.5x Highly skilled knowledge of PeopleCode, including application packages and workflow Demonstrable knowledge of security components in Peoplesoft, with ability to setup or modify security components as required Strong demonstrable knowledge of problem-solving technical issues and supporting a non- technical user group Strong demonstrable knowledge of developing technical solutions for listed modules in PeopleSoft HCM Experience of developing and updating approval workflows Knowledge of integration broker messages and component interfaces and other integration methods including preferably, solution design for integration with Cloud SaaS solutions AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
We are looking for one "remote Ruby-Developer" to start ASAP an initial contract until 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. BACKGROUND Our UN-client is undergoing an internal recalibration which includes changes to the organigram, and a review of roles, responsibilities, and processes. These changes will impact corporate IT systems and must be planned and implemented in an orderly manner to support the organization. Under the PM, you will provide technical expertise to analyse the impact of the Recalibration exercise on Ruby on Rails applications. You will design and develop the solutions to adopt the changes in the impacted applications. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse the impacted Ruby applications and design a solution to embed the requirements of Recalibration within these applications. Once the design is internally approved, develop the required changes Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production Continue iterative improvements of Ruby on Rails applications Provide technical knowledge in engineering, releasing and maintaining web-based enterprise applications Update the IT Knowledge Base, ensuring application documentation is up-to-date and available Any other support duties as required SKILLS The consultant must have minimum 6 years enterprise development experience, of which 2 years of experience will be with the Ruby on Rails Development Framework using Behaviour/Test Driven Development methodology. The consultant must have built APIs for Ruby on Rails applications. Participation in open source projects is desirable. University degree in Computer Science, Engineering, Mathematics or related discipline At least six years of professional work experience Experience of managing support tickets, providing feeding, ensuring efficient turnaround of issues. Excellent development skills in Ruby on Rails and other web technology platforms Solid UNIX Systems Administration skills Container architecture such as Kubernetes Design and debugging of TCP/IP(v4) networks Configuration Management Virtualization with VMware ESX PostgreSQL 9.x administration Knowledge of GIT versioning systems Nginx/haproxy Operating Systems: Mac OSX, Linux, Windows Excellent written and verbal communication skills in English essential. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. The latest deadline to provide any relevant CVs is by 2nd July (COB), indicating candidates' daily offsite rate and availability. Shortlisted candidates may be required to complete a 15 minutes exercise to evaluate their Ruby on Rails skills in the interview. Only profiles fully matching the requirements will be taken into consideration and you will be contacted only in the event that a potential candidate(s) is/are selected for a test/interview. CVs needs to include details of what the candidates actually worked on as part of their prior experience - listing role or project titles is not useful in the evaluation of their knowledge or experience. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
28/06/2024
Project-based
We are looking for one "remote Ruby-Developer" to start ASAP an initial contract until 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. BACKGROUND Our UN-client is undergoing an internal recalibration which includes changes to the organigram, and a review of roles, responsibilities, and processes. These changes will impact corporate IT systems and must be planned and implemented in an orderly manner to support the organization. Under the PM, you will provide technical expertise to analyse the impact of the Recalibration exercise on Ruby on Rails applications. You will design and develop the solutions to adopt the changes in the impacted applications. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse the impacted Ruby applications and design a solution to embed the requirements of Recalibration within these applications. Once the design is internally approved, develop the required changes Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production Continue iterative improvements of Ruby on Rails applications Provide technical knowledge in engineering, releasing and maintaining web-based enterprise applications Update the IT Knowledge Base, ensuring application documentation is up-to-date and available Any other support duties as required SKILLS The consultant must have minimum 6 years enterprise development experience, of which 2 years of experience will be with the Ruby on Rails Development Framework using Behaviour/Test Driven Development methodology. The consultant must have built APIs for Ruby on Rails applications. Participation in open source projects is desirable. University degree in Computer Science, Engineering, Mathematics or related discipline At least six years of professional work experience Experience of managing support tickets, providing feeding, ensuring efficient turnaround of issues. Excellent development skills in Ruby on Rails and other web technology platforms Solid UNIX Systems Administration skills Container architecture such as Kubernetes Design and debugging of TCP/IP(v4) networks Configuration Management Virtualization with VMware ESX PostgreSQL 9.x administration Knowledge of GIT versioning systems Nginx/haproxy Operating Systems: Mac OSX, Linux, Windows Excellent written and verbal communication skills in English essential. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. The latest deadline to provide any relevant CVs is by 2nd July (COB), indicating candidates' daily offsite rate and availability. Shortlisted candidates may be required to complete a 15 minutes exercise to evaluate their Ruby on Rails skills in the interview. Only profiles fully matching the requirements will be taken into consideration and you will be contacted only in the event that a potential candidate(s) is/are selected for a test/interview. CVs needs to include details of what the candidates actually worked on as part of their prior experience - listing role or project titles is not useful in the evaluation of their knowledge or experience. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
Do you have 2nd/3rd Line Line Support Technician experience, and are you seeking a new job in Hampshire? Deerfoot IT Recruitment is helping a collaborative company recruit a 2nd/3rd Line Support Technician, and the role comes with an excellent salary £30k-£32k and benefits package. The working hours are Mon - Fri, a 37.5-hour week. There is free parking onsite, and the train station and central bus station are easily accessible. As a 2nd and 3rd Line Support Technician, you will provide 2nd/3rd line service desk support to our customers, assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. If you were already in this line support role, here are some of the areas you would have been working in this week: Troubleshooting network connectivity in a LAN/WAN environment Managing work queues and prioritising calls, re-assigning work where and when necessary to ensure compliance with SLAs Diagnosing and quickly resolving a wide range of EPoS, Windows, and networking problems To apply for this 2nd/3rd Line Support Technician role, your soft skills, expertise and experience should include: A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment The ability to work to and meet deadlines Sound understanding of EPoS operations and business-related processes and procedures Understanding of server/client setups and TCP/IPNetworking principles for troubleshooting purpose Experience in using VNCand other remote access tools Excellent technical knowledge of PCs and desktop hardware As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We'd love you to apply for this Full time 2nd/3rd Line Support Technician position in Fareham, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
28/06/2024
Full time
Do you have 2nd/3rd Line Line Support Technician experience, and are you seeking a new job in Hampshire? Deerfoot IT Recruitment is helping a collaborative company recruit a 2nd/3rd Line Support Technician, and the role comes with an excellent salary £30k-£32k and benefits package. The working hours are Mon - Fri, a 37.5-hour week. There is free parking onsite, and the train station and central bus station are easily accessible. As a 2nd and 3rd Line Support Technician, you will provide 2nd/3rd line service desk support to our customers, assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. If you were already in this line support role, here are some of the areas you would have been working in this week: Troubleshooting network connectivity in a LAN/WAN environment Managing work queues and prioritising calls, re-assigning work where and when necessary to ensure compliance with SLAs Diagnosing and quickly resolving a wide range of EPoS, Windows, and networking problems To apply for this 2nd/3rd Line Support Technician role, your soft skills, expertise and experience should include: A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment The ability to work to and meet deadlines Sound understanding of EPoS operations and business-related processes and procedures Understanding of server/client setups and TCP/IPNetworking principles for troubleshooting purpose Experience in using VNCand other remote access tools Excellent technical knowledge of PCs and desktop hardware As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We'd love you to apply for this Full time 2nd/3rd Line Support Technician position in Fareham, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
27/06/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
Position: Senior Cyber Security Engineering SME Location: Rugby, UK - Hybrid Duration: Permanent JOB DESCRIPTION: Role Summary/Purpose The Senior Cyber Security Engineering SME (Endpoint/Engineering Security SME) to provide strong subject matter expertise within the component area of Endpoint Management (Antivirus/DLP, endpoint security and Forensics), including, Disk Encryption, Anti-Malware, Device and Application Control, event collection & monitoring and SIEM platform guidance methodologies. Essential Responsibilities/Qualifications Proven track-record in a similar role . Be responsible for Endpoint Protection related designs and deployments across the projects enterprise systems. Bring Strong subject matter knowledge in relation to Endpoint Protection/Security including, but not limited to, Encryption techniques, Event monitoring, Anti-Malware and Endpoint protection software, (Trellix product experience as additional advantage) . Strong subject matter knowledge in relation to SIEM tool configuration, logging, alerting and monitoring. Strong knowledge of forensics tools, (Axiom product experience as additional advantage) Demonstrable subject matter knowledge in at least one of the core Endpoint Security products within the scope of the MM contract, ie, Encryption techniques, Event monitoring, Anti-Malware & Endpoint Protection tooling. A working knowledge of the management/fault rectification of recent product versions in relation to the subject matter field. Experience communicating across multiple stakeholder levels including End users, Suppliers & IT leadership. Experience supporting the audits such as cyber essentials. (Experience supporting the CE/CE+ experience as additional advantage) Ability to author design and process documents related to Endpoint Protection. Ability to create and maintain technical documents, such as operational support guidelines, policies, and procedures. Stay current and follow UK Cyber Security and UK Compliance policies, processes, and strategies. Must be willing to work out of Rugby, UK site (subject to COVID regulations and customer requirements). Security Clearance level Restrictions apply. Desired Characteristics Experience with HMGSPF, JSP 440, JSP 490, NCSC ten steps to cyber security, MOD Cyber Security Directives. Any relevant Cyber security certifications (SANS, ISACA, ISC2, SSCP, CISSP, GIAC, CISA, CISM) Quickly able to technically analyses, diagnose, and resolve incidents and requests. Customer first delivery. Resolve issues with a desire to ensure that IT infrastructure remains secure and compliant. Good understanding of networks and Domain Structure. Experience with HLD,LLD development from a security engineering prospective. Should have knowledge & experience of implementing Security Controls & Configuration of Network appliances. (Routers, Switches, Firewall) Working knowledge & experience of Tenable SC. (Vulnerability Management, Scanning, Remediation)
27/06/2024
Full time
Position: Senior Cyber Security Engineering SME Location: Rugby, UK - Hybrid Duration: Permanent JOB DESCRIPTION: Role Summary/Purpose The Senior Cyber Security Engineering SME (Endpoint/Engineering Security SME) to provide strong subject matter expertise within the component area of Endpoint Management (Antivirus/DLP, endpoint security and Forensics), including, Disk Encryption, Anti-Malware, Device and Application Control, event collection & monitoring and SIEM platform guidance methodologies. Essential Responsibilities/Qualifications Proven track-record in a similar role . Be responsible for Endpoint Protection related designs and deployments across the projects enterprise systems. Bring Strong subject matter knowledge in relation to Endpoint Protection/Security including, but not limited to, Encryption techniques, Event monitoring, Anti-Malware and Endpoint protection software, (Trellix product experience as additional advantage) . Strong subject matter knowledge in relation to SIEM tool configuration, logging, alerting and monitoring. Strong knowledge of forensics tools, (Axiom product experience as additional advantage) Demonstrable subject matter knowledge in at least one of the core Endpoint Security products within the scope of the MM contract, ie, Encryption techniques, Event monitoring, Anti-Malware & Endpoint Protection tooling. A working knowledge of the management/fault rectification of recent product versions in relation to the subject matter field. Experience communicating across multiple stakeholder levels including End users, Suppliers & IT leadership. Experience supporting the audits such as cyber essentials. (Experience supporting the CE/CE+ experience as additional advantage) Ability to author design and process documents related to Endpoint Protection. Ability to create and maintain technical documents, such as operational support guidelines, policies, and procedures. Stay current and follow UK Cyber Security and UK Compliance policies, processes, and strategies. Must be willing to work out of Rugby, UK site (subject to COVID regulations and customer requirements). Security Clearance level Restrictions apply. Desired Characteristics Experience with HMGSPF, JSP 440, JSP 490, NCSC ten steps to cyber security, MOD Cyber Security Directives. Any relevant Cyber security certifications (SANS, ISACA, ISC2, SSCP, CISSP, GIAC, CISA, CISM) Quickly able to technically analyses, diagnose, and resolve incidents and requests. Customer first delivery. Resolve issues with a desire to ensure that IT infrastructure remains secure and compliant. Good understanding of networks and Domain Structure. Experience with HLD,LLD development from a security engineering prospective. Should have knowledge & experience of implementing Security Controls & Configuration of Network appliances. (Routers, Switches, Firewall) Working knowledge & experience of Tenable SC. (Vulnerability Management, Scanning, Remediation)
Do you have Microsoft 365 administrator experience, and are you seeking a new job in Chadderton? Our client is looking for an M365/o365 (Office 365) Administrator, and the role comes with a salary of up to £60k and excellent benefits. As an M365/o365 (Office 365) Administrator, you will provide IT and technical support in line with the company's business requirements. You will also be the subject matter expert for the company's Microsoft 365 solution, configuring, maintaining, and optimising to meet business requirements and advising on M365, Azure, O365, projects and initiatives. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Provide IT support in the planning, deploying, administering, maintaining and upgrading systems and services Work on projects and initiatives, both local and global in scope, alongside other IT functions Plan and implement migrations, updates and integration with other systems Provide ongoing technical design input and implementation of updates to the current SharePoint landscape Troubleshoot issues and raise changes to resolve problems or improve the operational performance of related systems. To apply for this o365 (Office 365) Administrator role, your soft skills, expertise and experience should include: Experience diagnosing and resolving problems Experience complying with and maintaining site operating specifications Proven working experience and in-depth technical understanding of Intune, SharePoint Online, MS Teams, PowerShell, Azure, and Exchange Administration and management experience in the Microsoft Cloud Environment Proficiency in English. In return for your dedication, collaboration and commitment, you'll receive a salary of £50,000 to £60,000 and an excellent benefits package, joining a welcoming and inclusive culture. If this Full time M365 o365 (Office 365) Administrator job in Chadderton motivates and inspires you, please contact Deerfoot IT Recruitment today. We'd love to help you get your next role. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
27/06/2024
Full time
Do you have Microsoft 365 administrator experience, and are you seeking a new job in Chadderton? Our client is looking for an M365/o365 (Office 365) Administrator, and the role comes with a salary of up to £60k and excellent benefits. As an M365/o365 (Office 365) Administrator, you will provide IT and technical support in line with the company's business requirements. You will also be the subject matter expert for the company's Microsoft 365 solution, configuring, maintaining, and optimising to meet business requirements and advising on M365, Azure, O365, projects and initiatives. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Provide IT support in the planning, deploying, administering, maintaining and upgrading systems and services Work on projects and initiatives, both local and global in scope, alongside other IT functions Plan and implement migrations, updates and integration with other systems Provide ongoing technical design input and implementation of updates to the current SharePoint landscape Troubleshoot issues and raise changes to resolve problems or improve the operational performance of related systems. To apply for this o365 (Office 365) Administrator role, your soft skills, expertise and experience should include: Experience diagnosing and resolving problems Experience complying with and maintaining site operating specifications Proven working experience and in-depth technical understanding of Intune, SharePoint Online, MS Teams, PowerShell, Azure, and Exchange Administration and management experience in the Microsoft Cloud Environment Proficiency in English. In return for your dedication, collaboration and commitment, you'll receive a salary of £50,000 to £60,000 and an excellent benefits package, joining a welcoming and inclusive culture. If this Full time M365 o365 (Office 365) Administrator job in Chadderton motivates and inspires you, please contact Deerfoot IT Recruitment today. We'd love to help you get your next role. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Our client has an exciting opportunity for a skilled and collaborative Network Engineer to join our inclusive and welcoming team. This Full time Network Engineer role is based in Chadderton and offers an excellent salary and benefits. As a Network Engineer, you will provide IT and technical support in-line with the company's business requirements. In your first few weeks in this Network Engineer role, you can expect to: Work on projects and initiatives, both local and global in scope alongside other IT functions Maintain superb documentation of equipment details, configuration changes and daily activities Communicate clearly and regularly within Network Operations, and laterally within IT Infrastructure teams to coordinate and quickly resolve end-user issues Diagnose, Troubleshoot and Resolve issues that fall under Network Operations: Route, Switch, Wireless, Firewall/Security and Voice To apply for this Network Engineer role, your soft skills, expertise and experience should include: Cisco CCNA or higher Palo Alto PCNSA or Higher Fortinet NSE4 or Higher and CompTIA Network + Proficient in English Diagnosing and resolving problems As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary of up to £60,000 p/a and the chance to join a passionate and welcoming team. Please reach out to our team today to apply and register your interest for this Full time Network Engineer position in Oldham. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
27/06/2024
Full time
Our client has an exciting opportunity for a skilled and collaborative Network Engineer to join our inclusive and welcoming team. This Full time Network Engineer role is based in Chadderton and offers an excellent salary and benefits. As a Network Engineer, you will provide IT and technical support in-line with the company's business requirements. In your first few weeks in this Network Engineer role, you can expect to: Work on projects and initiatives, both local and global in scope alongside other IT functions Maintain superb documentation of equipment details, configuration changes and daily activities Communicate clearly and regularly within Network Operations, and laterally within IT Infrastructure teams to coordinate and quickly resolve end-user issues Diagnose, Troubleshoot and Resolve issues that fall under Network Operations: Route, Switch, Wireless, Firewall/Security and Voice To apply for this Network Engineer role, your soft skills, expertise and experience should include: Cisco CCNA or higher Palo Alto PCNSA or Higher Fortinet NSE4 or Higher and CompTIA Network + Proficient in English Diagnosing and resolving problems As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary of up to £60,000 p/a and the chance to join a passionate and welcoming team. Please reach out to our team today to apply and register your interest for this Full time Network Engineer position in Oldham. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Our client has an exciting opportunity for a skilled and collaborative Network Engineer to join our inclusive and welcoming team. This Full time Network Engineer role is based in Chadderton and offers an excellent salary and benefits. As a Network Engineer, you will provide IT and technical support in-line with the company's business requirements. In your first few weeks in this Network Engineer role, you can expect to: Work on projects and initiatives, both local and global in scope alongside other IT functions Maintain superb documentation of equipment details, configuration changes and daily activities Communicate clearly and regularly within Network Operations, and laterally within IT Infrastructure teams to coordinate and quickly resolve end-user issues Diagnose, Troubleshoot and Resolve issues that fall under Network Operations: Route, Switch, Wireless, Firewall/Security and Voice To apply for this Network Engineer role, your soft skills, expertise and experience should include: Cisco CCNA or higher Palo Alto PCNSA or Higher Fortinet NSE4 or Higher and CompTIA Network + Proficient in English Diagnosing and resolving problems As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary of up to £60,000 p/a and the chance to join a passionate and welcoming team. Please reach out to our team today to apply and register your interest for this Full time Network Engineer position in Oldham. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
27/06/2024
Full time
Our client has an exciting opportunity for a skilled and collaborative Network Engineer to join our inclusive and welcoming team. This Full time Network Engineer role is based in Chadderton and offers an excellent salary and benefits. As a Network Engineer, you will provide IT and technical support in-line with the company's business requirements. In your first few weeks in this Network Engineer role, you can expect to: Work on projects and initiatives, both local and global in scope alongside other IT functions Maintain superb documentation of equipment details, configuration changes and daily activities Communicate clearly and regularly within Network Operations, and laterally within IT Infrastructure teams to coordinate and quickly resolve end-user issues Diagnose, Troubleshoot and Resolve issues that fall under Network Operations: Route, Switch, Wireless, Firewall/Security and Voice To apply for this Network Engineer role, your soft skills, expertise and experience should include: Cisco CCNA or higher Palo Alto PCNSA or Higher Fortinet NSE4 or Higher and CompTIA Network + Proficient in English Diagnosing and resolving problems As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary of up to £60,000 p/a and the chance to join a passionate and welcoming team. Please reach out to our team today to apply and register your interest for this Full time Network Engineer position in Oldham. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.