Role Overview: Join the IT Governance team to support the development and maturity of the Information Security function. The role focuses on identifying, mitigating, monitoring, and reporting operational resilience risks within the Technology Services department.

Key Responsibilities:

Operational Resilience:

• Manage tasks, emails, and calendars for operational resilience and business continuity activities.
• Support the embedding of the Operational Resilience Project into business operations.
• Maintain the Operational Resilience Management System (ORMS).
• Handle reviews, self-assessments, regulatory reports, and key artefacts.
• Lead and support operating model processes and impact tolerance reviews.
• Identify documentation gaps and suggest improvements.
• Facilitate annual tests of substitute processes.
• Track and report impact tolerance failures monthly.
• Assist in providing regulatory evidence.
• Support annual third-party reviews and management information production.
• Develop E-learning content.
• Ensure adherence to internal controls with business/controls owners.

Business Continuity:

• Manage the Business Continuity Management System (BCMS) for daily operations.
• Facilitate annual reviews of Business Continuity plans and Business Impact Assessments.
• Update BCMS framework documentation.
• Conduct annual training for senior managers.
• Organize annual scenario workshops.
• Develop E-learning content.
• Facilitate annual tests of Business Continuity plans.
• Support management information reporting.

Qualifications, Skills, and Experience:

• Experience in financial services, preferably the insurance industry.
• Qualification in Business Continuity.
• Proficient in MS Visio and other MS Office packages.
• Experience in business continuity and operational resilience roles.

Eames Consulting is acting as an Employment Agency in relation to this vacancy.