Position: Chatbot Developer
Location: Bristol
Mode: Hybrid (2 days from Office)
Employment Type: Full-Time Employee (FTE)
Salary: £80,000 GBP

My client are seeking a talented and experienced Genesys CloudCX Chatbot Developer to join our team on a permanent basis. This is a unique opportunity to work within the financial services sector, leveraging cutting-edge technology to create impactful solutions. You will be part of a dynamic team in a hybrid working environment, offering flexibility and a competitive salary.

Key Responsibilities:

• Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels.
• Integrate chatbots with Back End systems, APIs, and third-party services to provide seamless end-to-end solutions.
• Continuously optimize chatbot performance and functionality based on user feedback and analytics insights.

Skills and Experience:

• Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies.
• Proficiency in programming languages such as JavaScript, Python, or Java, with experience in chatbot development frameworks.
• Strong understanding of NLP techniques, including intent recognition, entity extraction, and dialogue management.
• Experience integrating chatbots with Back End systems, APIs, and databases.
• Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.

How to Apply:

If you are passionate about chatbot development and meet the above requirements, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.