Workday Change Management Consultant - Permanent

Responsibilities:

1. Customer and Stakeholder Engagement:

   • Act as the primary point of contact for the work stream.
   • Build and maintain strong partnerships with the customer counterpart, project leadership, and customer organization executives.

2. Change Management Leadership:

   • Lead change-related activities such as stakeholder identification, change impact analysis, communications planning, training planning, readiness assessment, and adoption measurement.
   • Develop and maintain the change management project plan.
   • Mentor customers on how these activities integrate with functional achievements within the Workday methodology.

3. Communication and Training Development:

   • Create and deliver communication and training materials to ensure a successful transition to Workday for key end-users.

4. Internal Contributions:

   • Contribute to the ongoing innovation of the service offering and change management practice by supporting team Objectives and Key Results (OKRs).
   • Participate in business development activities, including estimating, drafting RFP responses, presenting services to prospective customer leadership, and drafting Statements of Work (SOW) language.
   • Provide change management expertise to ad-hoc internal initiatives as needed.

About You:

Basic Qualifications:

• Languages: Proficient in French and English.
• Experience:
  • 5+ years in Change Management on large transformation programs.
  • 5+ years implementing or supporting HCM ERP products

Other Qualifications:

• Ability to guide customers through strategic conversations and provide tactical, day-to-day support.
• Excel in delivering a thoughtful, consultative approach to change management, resulting in exceptional customer experiences.
• Experienced in leading teams through changes in their work and interaction with enterprise technology, with a strong preference for Workday-related experience.
• Strong verbal and written communication skills in customer-facing environments.
• Existing Workday Certification or the ability to achieve certification within the first 90 days of employment.

This role combines strategic thinking and hands-on implementation, focusing on customer engagement and communication. The ideal candidate will have a solid background in change management, consulting, and HCM ERP products, especially Workday, and be comfortable with frequent travel.