We are currently looking on behalf of one of our important clients for a ICT Support Engineer (German Speaking). This role is permanent position based in Thurgau Canton & comes with good home office allowance. Your Role: Provide efficient & effective ICT Support, predominantly to internal customers. Partake in user support, problem identification & diagnosis, troubleshooting & resolution, ticket management & communication with the end user. Capture & analyze reported issues to identify root cause & develop solutions. Perform troubleshooting procedures to efficiently resolve IT issues & ensure business processes & value streams run smoothly. Manage help desk tickets using agile methodologies, including rapid response to requests, prioritization based on urgency & continuous optimization of processes. Actively communicate with users to update the status of their reported issues & explain solutions. Contribute to the ongoing development of the area/team by sharing knowledge & contributing new ideas. Assume specific tasks & responsibilities to improve ICT services & products. Your Skills & Experience: At least 3 years of professional experience in as an ICT Support Engineer specialist. Strong expertise in Analyzing & Troubleshooting Hardware issues & Application Software. Experienced in handling modern technologies such as M365, Windows/Linux Operating Systems, Directory Services, Mobile Devices, IAM & SaaS. Some knowledge of Network Technology & Security. Experienced in Agile Methodologies. Any experience in Client/Systems Engineering is considered advantageous. Your Profile: Completed Training or Studies in Computer Science or similar. Enthusiastic to continuously learn, further develop & share knowledge. Open, communicative, organized, structured & forward-thinking. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.
27/09/2024
Full time
We are currently looking on behalf of one of our important clients for a ICT Support Engineer (German Speaking). This role is permanent position based in Thurgau Canton & comes with good home office allowance. Your Role: Provide efficient & effective ICT Support, predominantly to internal customers. Partake in user support, problem identification & diagnosis, troubleshooting & resolution, ticket management & communication with the end user. Capture & analyze reported issues to identify root cause & develop solutions. Perform troubleshooting procedures to efficiently resolve IT issues & ensure business processes & value streams run smoothly. Manage help desk tickets using agile methodologies, including rapid response to requests, prioritization based on urgency & continuous optimization of processes. Actively communicate with users to update the status of their reported issues & explain solutions. Contribute to the ongoing development of the area/team by sharing knowledge & contributing new ideas. Assume specific tasks & responsibilities to improve ICT services & products. Your Skills & Experience: At least 3 years of professional experience in as an ICT Support Engineer specialist. Strong expertise in Analyzing & Troubleshooting Hardware issues & Application Software. Experienced in handling modern technologies such as M365, Windows/Linux Operating Systems, Directory Services, Mobile Devices, IAM & SaaS. Some knowledge of Network Technology & Security. Experienced in Agile Methodologies. Any experience in Client/Systems Engineering is considered advantageous. Your Profile: Completed Training or Studies in Computer Science or similar. Enthusiastic to continuously learn, further develop & share knowledge. Open, communicative, organized, structured & forward-thinking. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.
IAM Specialist: IAM Products/OMADA IAM, Zurich/Bern, German Speaking We seek a number of Active Directory/IAM (Identity & access management (IAM) candidates to work in Zurich or Bern, German language is a MUST. MUST HAVE SKILLS: At least 3-4 years of experience with an IAM product Knowledge of OMADA IAM is a plus Fluent written and spoken German and English; knowledge of another national language is an advantage Strong analytical and problem-solving skills Ability to work independently and in a team Good communication skills and customer orientation TASKS: You will take care of the operation of identity solutions (AD, EntraID, IAM) and the provision of communication services such as MS Exchange Online, Teams and telephony solutions. The security and availability of the solutions play a major role here. In the Application team, you will be involved in the following topics: Responsible for the technical implementation of an IAM solution for the entire company Communication with all stakeholders from HR and relevant departments Identification and planning of the connection of relevant target systems Participation in the development and implementation of IAM strategies and policies Development of role concepts Ensuring 2nd level support together with other engineers If interested, please apply with your latest CV or contact Alex Holmes Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
27/09/2024
Full time
IAM Specialist: IAM Products/OMADA IAM, Zurich/Bern, German Speaking We seek a number of Active Directory/IAM (Identity & access management (IAM) candidates to work in Zurich or Bern, German language is a MUST. MUST HAVE SKILLS: At least 3-4 years of experience with an IAM product Knowledge of OMADA IAM is a plus Fluent written and spoken German and English; knowledge of another national language is an advantage Strong analytical and problem-solving skills Ability to work independently and in a team Good communication skills and customer orientation TASKS: You will take care of the operation of identity solutions (AD, EntraID, IAM) and the provision of communication services such as MS Exchange Online, Teams and telephony solutions. The security and availability of the solutions play a major role here. In the Application team, you will be involved in the following topics: Responsible for the technical implementation of an IAM solution for the entire company Communication with all stakeholders from HR and relevant departments Identification and planning of the connection of relevant target systems Participation in the development and implementation of IAM strategies and policies Development of role concepts Ensuring 2nd level support together with other engineers If interested, please apply with your latest CV or contact Alex Holmes Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Job Title: Senior ServiceNow Consultant Start Date: ASAP Language: German Speaking (C1) About the Role: We are seeking a Senior ServiceNow Technical Consultant to bridge the gap between business needs and technical implementations. This role will focus on delivering IT Service Management solutions across Switzerland. The Senior Technical Consultant plays a key role in all our projects, guiding customers through successful ServiceNow implementations. Responsibilities include configuration, customization, and coaching to tailor solutions to clients' specific business requirements. We are looking for a dynamic and motivated individual who is eager to join a well-established, yet rapidly growing, organization. Key Responsibilities: Design and develop the technical architecture of the ServiceNow platform in partnership with business analysts and functional consultants. Serve as a trusted Technical Advisor and expert for clients. Implement advanced functionalities on the ServiceNow platform using both Front End and Back End tools. Develop complex integrations between ServiceNow and external systems (eg, SSO, SAP, other ITSM applications) using technologies such as SOAP, REST, JDBC, LDAP, etc. Produce detailed technical documentation. Mentor and coach junior and mid-level ServiceNow Technical Consultants. Required Skills & Experience: University degree in IT engineering. At least 5 years' experience as an IT developer, with 3 years focused on ServiceNow. Minimum 3 years of experience consulting with external customers. Strong understanding of relational databases and associated technologies. Expertise in event-driven and object-oriented programming. Proficiency in web technologies including JavaScript, XML, AngularJS, Jelly, AJAX. Experience with PowerShell, Unix Shell Scripting, and Active Directory/LDAP/SSO technologies. Familiarity with Legacy systems and integration via SOAP and REST web services. Preferred Qualifications: Knowledge of networking, modern protocols, and email systems (eg, SMTP, POP3). ITIL certification or experience is a plus Personal Attributes: Strong commitment to delivering high-quality services. Proven experience supporting technical end-users in a service-oriented role. Customer-focused with a passion for achieving client satisfaction. Ability to manage multiple tasks/projects simultaneously. Curious and proactive in learning new technologies. Capable of leading projects with minimal supervision. Excellent interpersonal communication and problem-solving skills. Willingness to travel as needed. Fluency in both German and English (C1 level), with additional European languages being an advantage.
26/09/2024
Full time
Job Title: Senior ServiceNow Consultant Start Date: ASAP Language: German Speaking (C1) About the Role: We are seeking a Senior ServiceNow Technical Consultant to bridge the gap between business needs and technical implementations. This role will focus on delivering IT Service Management solutions across Switzerland. The Senior Technical Consultant plays a key role in all our projects, guiding customers through successful ServiceNow implementations. Responsibilities include configuration, customization, and coaching to tailor solutions to clients' specific business requirements. We are looking for a dynamic and motivated individual who is eager to join a well-established, yet rapidly growing, organization. Key Responsibilities: Design and develop the technical architecture of the ServiceNow platform in partnership with business analysts and functional consultants. Serve as a trusted Technical Advisor and expert for clients. Implement advanced functionalities on the ServiceNow platform using both Front End and Back End tools. Develop complex integrations between ServiceNow and external systems (eg, SSO, SAP, other ITSM applications) using technologies such as SOAP, REST, JDBC, LDAP, etc. Produce detailed technical documentation. Mentor and coach junior and mid-level ServiceNow Technical Consultants. Required Skills & Experience: University degree in IT engineering. At least 5 years' experience as an IT developer, with 3 years focused on ServiceNow. Minimum 3 years of experience consulting with external customers. Strong understanding of relational databases and associated technologies. Expertise in event-driven and object-oriented programming. Proficiency in web technologies including JavaScript, XML, AngularJS, Jelly, AJAX. Experience with PowerShell, Unix Shell Scripting, and Active Directory/LDAP/SSO technologies. Familiarity with Legacy systems and integration via SOAP and REST web services. Preferred Qualifications: Knowledge of networking, modern protocols, and email systems (eg, SMTP, POP3). ITIL certification or experience is a plus Personal Attributes: Strong commitment to delivering high-quality services. Proven experience supporting technical end-users in a service-oriented role. Customer-focused with a passion for achieving client satisfaction. Ability to manage multiple tasks/projects simultaneously. Curious and proactive in learning new technologies. Capable of leading projects with minimal supervision. Excellent interpersonal communication and problem-solving skills. Willingness to travel as needed. Fluency in both German and English (C1 level), with additional European languages being an advantage.
We are currently looking on behalf of one of our important clients for a German Speaking SAP Application Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Hold Application responsibility for an APM Change Management System & 4PEP PLM System. Prioritize user requests from the SAP Change Management & 4PEP environment & development & implement required solutions. Analyze & optimize processes (customization) to ensure customer satisfaction. Monitor tasks in SAP systems (end to end process). Coordinate & cooperate with external partners. Provide support for the introduction of S/4 HANA. Support the SAP team in the preparation & implementation of SAP release changes. Hold responsibility for the preparation & execution of application tests (planning processes, creating, executing & documenting test scenarios). Your Skills: At least 2 years of professional experience as an SAP Application Engineer, ideally including experiences in SAP SD, SAP CRM Applications & SAP Cloud for Customer (C4C). Skilled & experienced in PLM Customization. Your Profile: Completed Higher Education/University Degree in Computer Science (or similar). Service & customer-oriented, a team player & strong communication skills. Highly interest in new technologies & the digitization of business processes. Consistently enthusiastic to further develop. Fluent English & business proficient German (to at least B2 level) language skills are mandatory requirements.
23/09/2024
Full time
We are currently looking on behalf of one of our important clients for a German Speaking SAP Application Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Hold Application responsibility for an APM Change Management System & 4PEP PLM System. Prioritize user requests from the SAP Change Management & 4PEP environment & development & implement required solutions. Analyze & optimize processes (customization) to ensure customer satisfaction. Monitor tasks in SAP systems (end to end process). Coordinate & cooperate with external partners. Provide support for the introduction of S/4 HANA. Support the SAP team in the preparation & implementation of SAP release changes. Hold responsibility for the preparation & execution of application tests (planning processes, creating, executing & documenting test scenarios). Your Skills: At least 2 years of professional experience as an SAP Application Engineer, ideally including experiences in SAP SD, SAP CRM Applications & SAP Cloud for Customer (C4C). Skilled & experienced in PLM Customization. Your Profile: Completed Higher Education/University Degree in Computer Science (or similar). Service & customer-oriented, a team player & strong communication skills. Highly interest in new technologies & the digitization of business processes. Consistently enthusiastic to further develop. Fluent English & business proficient German (to at least B2 level) language skills are mandatory requirements.