Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/06/2024
Full time
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Lynx are working with a leading Managed Security Service Provider who are hiring for a SOC Analyst to join their team. As part of the SOC team, the SOC Analyst will be supporting and contributing to sharing information, intelligence and best practice. You will also be working with your peers to document, review, iterate and comply to processes related to security monitoring procedures. Essentials Skills & Experience: Minimum 1 year working in a similar SOC Analyst role Minimum 1 years' experience working on Sentinel and Defender Full understanding of SIEM Elastic experience (Desirable) Eligible for SC Clearance Excellent communication skills The SOC Analyst position is fully remote with a shift pattern in place which is 4 days on 4 days off, 4 nights on 4 nights off (8am-8pm and vice versa). If this SOC Analyst role is of interest, please apply ASAP.
28/06/2024
Full time
Lynx are working with a leading Managed Security Service Provider who are hiring for a SOC Analyst to join their team. As part of the SOC team, the SOC Analyst will be supporting and contributing to sharing information, intelligence and best practice. You will also be working with your peers to document, review, iterate and comply to processes related to security monitoring procedures. Essentials Skills & Experience: Minimum 1 year working in a similar SOC Analyst role Minimum 1 years' experience working on Sentinel and Defender Full understanding of SIEM Elastic experience (Desirable) Eligible for SC Clearance Excellent communication skills The SOC Analyst position is fully remote with a shift pattern in place which is 4 days on 4 days off, 4 nights on 4 nights off (8am-8pm and vice versa). If this SOC Analyst role is of interest, please apply ASAP.
Global Enterprise Partners is currently looking for a Cobol Programmer for a project in the EU! You'll be working closely with business analysts, project managers, and other developers to support and enhance our mission-critical systems. Key Responsibilities: Design, develop, test, and maintain Cobol programs and applications. Analyze and translate business requirements into technical specifications. Debug and resolve application issues, ensuring minimal disruption to business operations. Perform code reviews and provide constructive feedback to peers. Collaborate with cross-functional teams to integrate Cobol applications with other systems. Maintain and update documentation related to system functionality and development processes. Participate in system upgrades and migrations, ensuring data integrity and minimal downtime. Monitor system performance and implement optimizations as needed. Stay current with industry trends and best practices related to Cobol development. Provide technical support and training to end-users as required. Qualifications: Proven experience as a Cobol Developer, ideally around 5 years Strong understanding of Cobol programming language and development tools. Experience with Mainframe systems (eg, IBM z/OS) and related technologies. Familiarity with JCL (Job Control Language) and DB2 databases. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Knowledge of modern development methodologies and version control systems (eg, Git) is a plus. Experience with Agile/Scrum methodologies is desirable. Details Location: remote (occasional travel to Milano, Italy may be requested) Start-date: August 2024 Duration: 12 months Interested? Know someone who might be relevant? Send an email, attach an updated resume, and feel free to reach out to me directly. Looking forward to hearing from you!
28/06/2024
Project-based
Global Enterprise Partners is currently looking for a Cobol Programmer for a project in the EU! You'll be working closely with business analysts, project managers, and other developers to support and enhance our mission-critical systems. Key Responsibilities: Design, develop, test, and maintain Cobol programs and applications. Analyze and translate business requirements into technical specifications. Debug and resolve application issues, ensuring minimal disruption to business operations. Perform code reviews and provide constructive feedback to peers. Collaborate with cross-functional teams to integrate Cobol applications with other systems. Maintain and update documentation related to system functionality and development processes. Participate in system upgrades and migrations, ensuring data integrity and minimal downtime. Monitor system performance and implement optimizations as needed. Stay current with industry trends and best practices related to Cobol development. Provide technical support and training to end-users as required. Qualifications: Proven experience as a Cobol Developer, ideally around 5 years Strong understanding of Cobol programming language and development tools. Experience with Mainframe systems (eg, IBM z/OS) and related technologies. Familiarity with JCL (Job Control Language) and DB2 databases. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Knowledge of modern development methodologies and version control systems (eg, Git) is a plus. Experience with Agile/Scrum methodologies is desirable. Details Location: remote (occasional travel to Milano, Italy may be requested) Start-date: August 2024 Duration: 12 months Interested? Know someone who might be relevant? Send an email, attach an updated resume, and feel free to reach out to me directly. Looking forward to hearing from you!
Location: Cardiff CF14/Probationary period of on-site working at Woodland House, moving to hybrid working thereafter A skilled Principal Analyst Programmer is required to join the Digital and Health Informatics (D&HI) department at Cardiff and Vale University Health Board. This role will support the implementation of an electronic Prescribing and Medicines Administration (ePMA) system, providing an opportunity to play a key role in the biggest digital transformation within the UHB to date. The ePMA system will transform the way clinicians prescribe & administer medication, making it safer & more efficient, impacting all staff groups, specialties and services across the UHB, transforming the way they work. The successful candidate will join the Digital Service Transformation team with focus is on software development, integration, and interoperability. Must be organised, enthusiastic and motivated, working in a rapidly changing and challenging environment. Experience; Oracle Databases & PL/SQL Microsoft .NET APIs & RESTful web services Interfacing & integrating multiple systems (eg Mirth, Nifi) Real Time messaging technologies (eg Kafka) Healthcare interoperability standards (ie HL7, FHIR) Management of a development team Planning, design, articulation, & development of applications and automated workflows Duties; Manage aspects of the development and interoperability process from start to completion, including the management of subordinate technical staff involved in the project. Monitor technical staff ensuring that they maintain the appropriate skill levels required to meet the IT needs of the D&HI department and University Health Board (UHB). Take responsibility for one or more of the following core UHB IT systems, including the management of enhancements and bug-fixes, system performance and all application specific technical issues: FHIR Server and API Development PMS Master Index (including links to the HSW AR) PMS Inpatient Module PMS Outpatient Module PMS System Administration Results Reporting (Client and Web based) Clinical Systems Training Database Data Warehouse Application Server Represent the interests of the Digital Service Transformation team and technical interests of the UHB on various corporate system user groups. Liaise with suppliers and departments outside D&HI on IT issues. The ability to speak Welsh is desirable for this post. If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
28/06/2024
Project-based
Location: Cardiff CF14/Probationary period of on-site working at Woodland House, moving to hybrid working thereafter A skilled Principal Analyst Programmer is required to join the Digital and Health Informatics (D&HI) department at Cardiff and Vale University Health Board. This role will support the implementation of an electronic Prescribing and Medicines Administration (ePMA) system, providing an opportunity to play a key role in the biggest digital transformation within the UHB to date. The ePMA system will transform the way clinicians prescribe & administer medication, making it safer & more efficient, impacting all staff groups, specialties and services across the UHB, transforming the way they work. The successful candidate will join the Digital Service Transformation team with focus is on software development, integration, and interoperability. Must be organised, enthusiastic and motivated, working in a rapidly changing and challenging environment. Experience; Oracle Databases & PL/SQL Microsoft .NET APIs & RESTful web services Interfacing & integrating multiple systems (eg Mirth, Nifi) Real Time messaging technologies (eg Kafka) Healthcare interoperability standards (ie HL7, FHIR) Management of a development team Planning, design, articulation, & development of applications and automated workflows Duties; Manage aspects of the development and interoperability process from start to completion, including the management of subordinate technical staff involved in the project. Monitor technical staff ensuring that they maintain the appropriate skill levels required to meet the IT needs of the D&HI department and University Health Board (UHB). Take responsibility for one or more of the following core UHB IT systems, including the management of enhancements and bug-fixes, system performance and all application specific technical issues: FHIR Server and API Development PMS Master Index (including links to the HSW AR) PMS Inpatient Module PMS Outpatient Module PMS System Administration Results Reporting (Client and Web based) Clinical Systems Training Database Data Warehouse Application Server Represent the interests of the Digital Service Transformation team and technical interests of the UHB on various corporate system user groups. Liaise with suppliers and departments outside D&HI on IT issues. The ability to speak Welsh is desirable for this post. If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
This role is to take responsibility for information requests. It is a full time fixed term role which will run until end of March 2025 and offers hybrid working with 2-3 days a week on-site in Leeds. Client Details The client is a Public Sector client whose mission is to improve the nation's health and social care through research. They are based within easy walk of Leeds train station. Description The purpose of the Information Analyst post is to: Take day to day responsibility for completion of information requests of schemes and programmes that form part of the training and fellowship portfolio; Act as an interface between the programme teams and Business Intelligence function within the client's own Academy to ensure appropriate evaluation and analysis of programme outcomes; Lead on the evaluation and analysis of awards and programmes supported by the Academy through the monitoring of awards, and review of outcomes; Support Academy executive on ensuring adherence of data standards and quality including accurate coding and classification of academy awards and compliance with agreed Data Standards across the business including management of organisation validations within the Standard Application Form; Working with the Assistant Director for Evaluation and Impact, support on defining, analysing and communicating the impact of investment in research capacity develop; Support members of the Academy Executive Board in their role of having oversight of the various funding streams. Profile Previous experience as an Information Analyst Experience in use of data analysis and visualisation tools such as Qlikview or Excel An understanding of public sector health research and its management Extensive experience using databases and spreadsheets holding complex information. NHS experience is desirable but not essential Advanced skills in producing and communicating complex written, tabular and graphical information A proven track record in successfully planning and organising yourself, others and projects Experience prioritising, scheduling and managing delivery of a complex, wide-ranging, time-critical and unpredictable workload Job Offer On offer is a 9 month fixed term contract which allows for flexible working. This would suit someone who is prepared to be on-site in Leeds (close to the train station) at least 2 days a week.
28/06/2024
This role is to take responsibility for information requests. It is a full time fixed term role which will run until end of March 2025 and offers hybrid working with 2-3 days a week on-site in Leeds. Client Details The client is a Public Sector client whose mission is to improve the nation's health and social care through research. They are based within easy walk of Leeds train station. Description The purpose of the Information Analyst post is to: Take day to day responsibility for completion of information requests of schemes and programmes that form part of the training and fellowship portfolio; Act as an interface between the programme teams and Business Intelligence function within the client's own Academy to ensure appropriate evaluation and analysis of programme outcomes; Lead on the evaluation and analysis of awards and programmes supported by the Academy through the monitoring of awards, and review of outcomes; Support Academy executive on ensuring adherence of data standards and quality including accurate coding and classification of academy awards and compliance with agreed Data Standards across the business including management of organisation validations within the Standard Application Form; Working with the Assistant Director for Evaluation and Impact, support on defining, analysing and communicating the impact of investment in research capacity develop; Support members of the Academy Executive Board in their role of having oversight of the various funding streams. Profile Previous experience as an Information Analyst Experience in use of data analysis and visualisation tools such as Qlikview or Excel An understanding of public sector health research and its management Extensive experience using databases and spreadsheets holding complex information. NHS experience is desirable but not essential Advanced skills in producing and communicating complex written, tabular and graphical information A proven track record in successfully planning and organising yourself, others and projects Experience prioritising, scheduling and managing delivery of a complex, wide-ranging, time-critical and unpredictable workload Job Offer On offer is a 9 month fixed term contract which allows for flexible working. This would suit someone who is prepared to be on-site in Leeds (close to the train station) at least 2 days a week.
Network Engineer (SC Cleared) - via Umbrella - 3-month Contract - Southampton (Onsite) - SCC FLEX CONTRACT We are seeking a skilled and experienced Network Technician (SC or DV Security Cleared) to provide network support to enable project delivery. This role involves the installation, configuration, and maintenance of layer 2/3 network equipment, and network security appliances, and ensuring the network's optimal performance using analysis and monitoring tools. Your Responsibilities as the suitable Network Engineer: Maintain and enhance the performance, facilities, and integrity of all online systems. Plan, configure, and implement networks at local and remote sites. Install and configure communications software on all network-attached devices to meet contractual standards. Provide network advice to support staff, analysts, end users, and project development teams. Plan configurations for new equipment and reconfigure existing equipment, assessing their impact. Implement necessary security restrictions on network devices by departmental policy. Develop and maintain online systems, communications, network documentation, and standards, including work instructions and network topology maps. Your skills as the perfect Network Engineer: SC Cleared and willing to apply for DV. Extensive experience in IP data networks. CCNA or equivalent network experience. Valid UK driving licence. Hands-on experience with Firewall technologies. Hands-on experience with CISCO layer 2/3 Switches. Hands-on experience with Forcepoint NG Firewalls. Hands-on experience with F5 BigIP Load balancers. Hands-on experience with Fortinet (Fortigate, FortiWeb). Experience with Azure and OCI. If you are the determined Network Engineer we are searching for, apply now with your CV. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
28/06/2024
Project-based
Network Engineer (SC Cleared) - via Umbrella - 3-month Contract - Southampton (Onsite) - SCC FLEX CONTRACT We are seeking a skilled and experienced Network Technician (SC or DV Security Cleared) to provide network support to enable project delivery. This role involves the installation, configuration, and maintenance of layer 2/3 network equipment, and network security appliances, and ensuring the network's optimal performance using analysis and monitoring tools. Your Responsibilities as the suitable Network Engineer: Maintain and enhance the performance, facilities, and integrity of all online systems. Plan, configure, and implement networks at local and remote sites. Install and configure communications software on all network-attached devices to meet contractual standards. Provide network advice to support staff, analysts, end users, and project development teams. Plan configurations for new equipment and reconfigure existing equipment, assessing their impact. Implement necessary security restrictions on network devices by departmental policy. Develop and maintain online systems, communications, network documentation, and standards, including work instructions and network topology maps. Your skills as the perfect Network Engineer: SC Cleared and willing to apply for DV. Extensive experience in IP data networks. CCNA or equivalent network experience. Valid UK driving licence. Hands-on experience with Firewall technologies. Hands-on experience with CISCO layer 2/3 Switches. Hands-on experience with Forcepoint NG Firewalls. Hands-on experience with F5 BigIP Load balancers. Hands-on experience with Fortinet (Fortigate, FortiWeb). Experience with Azure and OCI. If you are the determined Network Engineer we are searching for, apply now with your CV. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
We are currently looking on behalf of one of our important clients for a SAP FI/CO Business Analyst. The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Support & further developing existing SAP FI/CO features, ensuring that the solution is user-friendly & aligned to the needs of business & IT Strategy. Liaise with stakeholders & across different departments to understand the business context, define requirements, optimize & standardize processes & develop proposed solutions. Use internal & external resources to design & deliver system changes that will enable the enhancement of existing features & the achievement of business goals. Identify & implement integration/interface opportunities between existing systems & tools. Act as a single point of contact within an IT team for all matters relating to SAP FI/CO during & subsequent to an SAP4/HANA Transformation, including user support, change requests, dashboards & reporting. Prepare training materials & train a community of Key-User across departments to improve the usage & adoption of SAP FI/CO functionality. Your Skills & Experience: At least 5 years of Relevant Professional Experience as an SAP Business Analyst including solid experience in S/4HANA FI/CO or SAP Simple Finance. In possession of a good understanding of Business Processes in Manufacturing Companies. Experienced in Requirements Gathering, Requirements Analysis, Solution Design & Documentation. Any experience in SAP PS, SAP REFX, SAP RAR & SAP VIM is considered advantageous. Your Profile: Completed University Degree, ideally in the area of Finance or Controlling. SAP Certified in the area of SAP FI/CO. Solution-oriented, versatile, a critical thinker, able to think outside the box & a committed team player. Fluent in English (spoken & written), German language skills are considered a plus.
28/06/2024
Full time
We are currently looking on behalf of one of our important clients for a SAP FI/CO Business Analyst. The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Support & further developing existing SAP FI/CO features, ensuring that the solution is user-friendly & aligned to the needs of business & IT Strategy. Liaise with stakeholders & across different departments to understand the business context, define requirements, optimize & standardize processes & develop proposed solutions. Use internal & external resources to design & deliver system changes that will enable the enhancement of existing features & the achievement of business goals. Identify & implement integration/interface opportunities between existing systems & tools. Act as a single point of contact within an IT team for all matters relating to SAP FI/CO during & subsequent to an SAP4/HANA Transformation, including user support, change requests, dashboards & reporting. Prepare training materials & train a community of Key-User across departments to improve the usage & adoption of SAP FI/CO functionality. Your Skills & Experience: At least 5 years of Relevant Professional Experience as an SAP Business Analyst including solid experience in S/4HANA FI/CO or SAP Simple Finance. In possession of a good understanding of Business Processes in Manufacturing Companies. Experienced in Requirements Gathering, Requirements Analysis, Solution Design & Documentation. Any experience in SAP PS, SAP REFX, SAP RAR & SAP VIM is considered advantageous. Your Profile: Completed University Degree, ideally in the area of Finance or Controlling. SAP Certified in the area of SAP FI/CO. Solution-oriented, versatile, a critical thinker, able to think outside the box & a committed team player. Fluent in English (spoken & written), German language skills are considered a plus.
1st Line Service Desk Analyst (40 hours p/w) - Burton On Trent £24,000 + benefits Active Directory, Windows, Office 365 Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently while maintaining compliance with service level agreements (SLAs). You'll provide professional customer support, both remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT solutions like Active Directory, Office 365, D365, and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating systems. Experience with end-user device support (desktops, laptops, printers, mobile devices). This concise job description covers the main responsibilities, qualifications, and skills required for the 1st Line Service Desk Analyst position. You can further customize it as needed for your specific job posting.
28/06/2024
Full time
1st Line Service Desk Analyst (40 hours p/w) - Burton On Trent £24,000 + benefits Active Directory, Windows, Office 365 Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently while maintaining compliance with service level agreements (SLAs). You'll provide professional customer support, both remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT solutions like Active Directory, Office 365, D365, and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating systems. Experience with end-user device support (desktops, laptops, printers, mobile devices). This concise job description covers the main responsibilities, qualifications, and skills required for the 1st Line Service Desk Analyst position. You can further customize it as needed for your specific job posting.
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
28/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Robyn Honquest
Franklin Park, Illinois
NO SPONSORSHIP SAP Functional Architect (PLM_QM ) SALARY: $125k - $135k plus 15% bonus LOCATION: Franklin Park, IL Hybrid, 3 days onsite and 2 days remote SELLING POINTS: key is a technical architect who came up as a configuration lead in PLM ECTR/IPS workflows must be SAP and done 1-2 full life cycle implementations with 1-2 years as an architect CAD interface handle business processes production issues SAP configuration and implementation 5% - 10% travel Possess a high degree of understanding of IT development techniques such as SAP configuration and the SAP Implementation Management Guide (IMG). Must be capable of carrying out SAP system configuration changes in a given discipline (eg, PLM, IPS, ECTR, Quality, Finance, Manufacturing, Sales etc.) while able to lead the effort of all Business Analysts on staff. Comprehensive functional and technical experience with SAP ECC, PLM(NWBC), SAP Engineering control center (ECTR), CAD (Creo), PLM, QM, IPS Ticket system, Document Management systems, Workflows, Part Generation tools, Conversion Servers (Cideon, .riess) and Engineering Record. Responsible for system configuration and development in line with business end user requirements. Ensures transaction appropriateness and integrity while also ensuring the appropriateness of access security. Ensures that documentation of all work done is sufficient to ensure efficient business continuance should personal changes occur. Documents current business process and incorporates new process changes as needed. Coordinates with business stakeholders to identify requirements, build business/use cases and identify costs, return-on-investment, and KPI's to measure benefit realization. Assesses business needs resulting from as-is business process analysis and how improved business processes, support systems, and technology can improve them. Required Qualifications Bachelor's Degree 5+ Years Relevant Experience Hands-on enterprise systems experience with at least one full life cycle implementation of SAP (PLM/ECTR/IPS/Workflow). A solid, practical, hands-on understanding of R&D and New Product Development for a manufacturing company. Ability to work with and lead others in a matrixed management environment Deep knowledge of business case development/Change management - including the development of return on investment (ROI) scenarios. Detailed understanding of enterprise systems including the ability to develop and configure the solutions specific to R&D/NPDI, PLM, IPS, ECTR, Quality Management Module, Workflows, and Engineering). High degree of skill regarding communication, Change Management, and business process redesign.
27/06/2024
Full time
NO SPONSORSHIP SAP Functional Architect (PLM_QM ) SALARY: $125k - $135k plus 15% bonus LOCATION: Franklin Park, IL Hybrid, 3 days onsite and 2 days remote SELLING POINTS: key is a technical architect who came up as a configuration lead in PLM ECTR/IPS workflows must be SAP and done 1-2 full life cycle implementations with 1-2 years as an architect CAD interface handle business processes production issues SAP configuration and implementation 5% - 10% travel Possess a high degree of understanding of IT development techniques such as SAP configuration and the SAP Implementation Management Guide (IMG). Must be capable of carrying out SAP system configuration changes in a given discipline (eg, PLM, IPS, ECTR, Quality, Finance, Manufacturing, Sales etc.) while able to lead the effort of all Business Analysts on staff. Comprehensive functional and technical experience with SAP ECC, PLM(NWBC), SAP Engineering control center (ECTR), CAD (Creo), PLM, QM, IPS Ticket system, Document Management systems, Workflows, Part Generation tools, Conversion Servers (Cideon, .riess) and Engineering Record. Responsible for system configuration and development in line with business end user requirements. Ensures transaction appropriateness and integrity while also ensuring the appropriateness of access security. Ensures that documentation of all work done is sufficient to ensure efficient business continuance should personal changes occur. Documents current business process and incorporates new process changes as needed. Coordinates with business stakeholders to identify requirements, build business/use cases and identify costs, return-on-investment, and KPI's to measure benefit realization. Assesses business needs resulting from as-is business process analysis and how improved business processes, support systems, and technology can improve them. Required Qualifications Bachelor's Degree 5+ Years Relevant Experience Hands-on enterprise systems experience with at least one full life cycle implementation of SAP (PLM/ECTR/IPS/Workflow). A solid, practical, hands-on understanding of R&D and New Product Development for a manufacturing company. Ability to work with and lead others in a matrixed management environment Deep knowledge of business case development/Change management - including the development of return on investment (ROI) scenarios. Detailed understanding of enterprise systems including the ability to develop and configure the solutions specific to R&D/NPDI, PLM, IPS, ECTR, Quality Management Module, Workflows, and Engineering). High degree of skill regarding communication, Change Management, and business process redesign.
Director, Software Engineering - Quantitative Risk Management Applications SALARY: $200k - $230k flex plus 27% bonus LOCATION: Chicago, il Hybrid 3 days onsite, 2 days remote You will manage six plus people and help build the framewrok within the quantitative management platform developing software applications and solutions. Java C++ python automation devops cicd aws terraform Kubernetes SQL docker helm masters or Phd This role is responsible for one or more functions within Quantitative Risk Management (QRM) who develops and maintains risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. This role will collaborate with other developers, quantitative analysts, business users, data & technology staff to expand QRM's technical capabilities for model development, backtesting and monitoring. Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, backtesting and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Education and/or Experience: Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas
27/06/2024
Full time
Director, Software Engineering - Quantitative Risk Management Applications SALARY: $200k - $230k flex plus 27% bonus LOCATION: Chicago, il Hybrid 3 days onsite, 2 days remote You will manage six plus people and help build the framewrok within the quantitative management platform developing software applications and solutions. Java C++ python automation devops cicd aws terraform Kubernetes SQL docker helm masters or Phd This role is responsible for one or more functions within Quantitative Risk Management (QRM) who develops and maintains risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. This role will collaborate with other developers, quantitative analysts, business users, data & technology staff to expand QRM's technical capabilities for model development, backtesting and monitoring. Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, backtesting and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Education and/or Experience: Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
27/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
27/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Java Developer. Candidate will develop and maintain risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. Candidate will collaborate with other developers, quantitative analysts, business users, data & technology staff to expand the technical capabilities for model development, back-testing and monitoring. Responsibilities: Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, back-testing and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 5+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office. Experience with Scripting languages such as Python is a plus. Experience with numerical libraries and/or scientific computing is a plus.
27/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Java Developer. Candidate will develop and maintain risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. Candidate will collaborate with other developers, quantitative analysts, business users, data & technology staff to expand the technical capabilities for model development, back-testing and monitoring. Responsibilities: Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, back-testing and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 5+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office. Experience with Scripting languages such as Python is a plus. Experience with numerical libraries and/or scientific computing is a plus.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Risk Management Software Engineering. Candidate will be responsible for functions within Quantitative Risk Management for developing and maintaining risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. Responsibilities: Collaborate with other developers, quantitative analysts, business users, data & technology staff to expand QRM's technical capabilities for model development, back-testing and monitoring. Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, back-testing and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Provide hands-on technical leadership and active coordination of tasks and priorities. Provide guidance and support for the team and reporting for the management. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office. Experience with Scripting languages such as Python is a plus. Experience with numerical libraries and/or scientific computing is a plus.
27/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Risk Management Software Engineering. Candidate will be responsible for functions within Quantitative Risk Management for developing and maintaining risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. Responsibilities: Collaborate with other developers, quantitative analysts, business users, data & technology staff to expand QRM's technical capabilities for model development, back-testing and monitoring. Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, back-testing and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Provide hands-on technical leadership and active coordination of tasks and priorities. Provide guidance and support for the team and reporting for the management. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office. Experience with Scripting languages such as Python is a plus. Experience with numerical libraries and/or scientific computing is a plus.
Request Technology - Craig Johnson
Franklin Park, Illinois
*We are unable to sponsor for permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an SAP Functional Architect with PLM/QM experience. Candidate will provide leadership and support for the development of enterprise systems that support efficient and effective business processes. Interacts directly and self-sufficiently with user management, IT Management, and the IT technical staff to identify needs and create a business case in support of strategic and tactical plans. Works with the Executive IT team, Project Manager, and executive process experts to lead the effort for all Business Systems project activities. Responsibilities: Keeps current on existing system platforms and with new advancements and capabilities relevant to functional area's. Supports development quality assurance and production business systems issues and the support of new implementations. Develops and mentor IT resources, sets annual goals and measures for team. Serves as a focal point and primary liaison with the CIO on all the business systems strategies and tasks planned and coordinated by the Information Technology Department. Ensures that all new reports and changes to reports are done without duplicating reports that already exist. Leads the effort to develop application system security for respective area of the business. Accountable to ensure appropriate application security is in place and in line with company policies and applicable regulations. Mentor and train business users. Helps lead the management staff on the evolution of management, decision support, and transaction systems and how these relate to business process design and redesign. Ability to work with business stakeholders to continuously improve or reengineer business processes in line with best-in-class business model. Possess a high degree of understanding of IT development techniques such as SAP configuration and the SAP Implementation Management Guide (IMG). Must be capable of carrying out SAP system configuration changes in a given discipline (eg, PLM, IPS, ECTR, Quality, Finance, Manufacturing, Sales etc.) while able to lead the effort of all Business Analysts on staff. Comprehensive functional and technical experience with SAP ECC, PLM(NWBC), SAP Engineering control center (ECTR), CAD (Creo), PLM, QM, IPS Ticket system, Document Management systems, Workflows, Part Generation tools, Conversion Servers (Cideon, .riess) and Engineering Record. Responsible for system configuration and development in line with business end user requirements. Ensures transaction appropriateness and integrity while also ensuring the appropriateness of access security. Ensures that documentation of all work done is sufficient to ensure efficient business continuance should personal changes occur. Documents current business process and incorporates new process changes as needed. Coordinates with business stakeholders to identify requirements, build business/use cases and identify costs, return-on-investment, and KPI's to measure benefit realization. Assesses business needs resulting from as-is business process analysis and how improved business processes, support systems, and technology can improve them. Qualifications: Bachelor's Degree in Bachelor's degree in engineering/computer science or business administration. 5+ Years Relevant Experience Hands-on enterprise systems experience with at least one full life cycle implementation of SAP (PLM/ECTR/IPS/Workflow). A solid, practical, hands-on understanding of R&D and New Product Development for a manufacturing company. Ability to work with and lead others in a matrixed management environment Deep knowledge of business case development/Change management - including the development of return on investment (ROI) scenarios. Detailed understanding of enterprise systems including the ability to develop and configure the solutions specific to R&D/NPDI, PLM, IPS, ECTR, Quality Management Module, Workflows, and Engineering). High degree of skill regarding communication, Change Management, and business process redesign.
27/06/2024
Full time
*We are unable to sponsor for permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an SAP Functional Architect with PLM/QM experience. Candidate will provide leadership and support for the development of enterprise systems that support efficient and effective business processes. Interacts directly and self-sufficiently with user management, IT Management, and the IT technical staff to identify needs and create a business case in support of strategic and tactical plans. Works with the Executive IT team, Project Manager, and executive process experts to lead the effort for all Business Systems project activities. Responsibilities: Keeps current on existing system platforms and with new advancements and capabilities relevant to functional area's. Supports development quality assurance and production business systems issues and the support of new implementations. Develops and mentor IT resources, sets annual goals and measures for team. Serves as a focal point and primary liaison with the CIO on all the business systems strategies and tasks planned and coordinated by the Information Technology Department. Ensures that all new reports and changes to reports are done without duplicating reports that already exist. Leads the effort to develop application system security for respective area of the business. Accountable to ensure appropriate application security is in place and in line with company policies and applicable regulations. Mentor and train business users. Helps lead the management staff on the evolution of management, decision support, and transaction systems and how these relate to business process design and redesign. Ability to work with business stakeholders to continuously improve or reengineer business processes in line with best-in-class business model. Possess a high degree of understanding of IT development techniques such as SAP configuration and the SAP Implementation Management Guide (IMG). Must be capable of carrying out SAP system configuration changes in a given discipline (eg, PLM, IPS, ECTR, Quality, Finance, Manufacturing, Sales etc.) while able to lead the effort of all Business Analysts on staff. Comprehensive functional and technical experience with SAP ECC, PLM(NWBC), SAP Engineering control center (ECTR), CAD (Creo), PLM, QM, IPS Ticket system, Document Management systems, Workflows, Part Generation tools, Conversion Servers (Cideon, .riess) and Engineering Record. Responsible for system configuration and development in line with business end user requirements. Ensures transaction appropriateness and integrity while also ensuring the appropriateness of access security. Ensures that documentation of all work done is sufficient to ensure efficient business continuance should personal changes occur. Documents current business process and incorporates new process changes as needed. Coordinates with business stakeholders to identify requirements, build business/use cases and identify costs, return-on-investment, and KPI's to measure benefit realization. Assesses business needs resulting from as-is business process analysis and how improved business processes, support systems, and technology can improve them. Qualifications: Bachelor's Degree in Bachelor's degree in engineering/computer science or business administration. 5+ Years Relevant Experience Hands-on enterprise systems experience with at least one full life cycle implementation of SAP (PLM/ECTR/IPS/Workflow). A solid, practical, hands-on understanding of R&D and New Product Development for a manufacturing company. Ability to work with and lead others in a matrixed management environment Deep knowledge of business case development/Change management - including the development of return on investment (ROI) scenarios. Detailed understanding of enterprise systems including the ability to develop and configure the solutions specific to R&D/NPDI, PLM, IPS, ECTR, Quality Management Module, Workflows, and Engineering). High degree of skill regarding communication, Change Management, and business process redesign.
Principal Analyst Programmer, 3 months, £270 p/d, Inside IR35, Cardiff Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Principal Analyst Programmer on an initial 9 month contract basis , with a chance of extension. You will receive a daily rate of £270 and the contract will be Inside IR35 . The Principal Analyst Programmer will lead in the development and interoperability of corporate, clinical and departmental systems to meet key business objectives. You will provide support, training and technical help to senior analyst programmers as required. Experience Required: Manage aspects of the development and interoperability process from start to completion, including the management of all Applications Represent the interests of the Applications and Development Teams and technical interests Demonstrate specialist knowledge and practical experience in system development and/or interoperability, preferably in Microsoft.NET Ensure that all aspects of development projects are managed in compliance with Agile project management methodology. Undertake the maintenance of the installed system/server, including technical and management responsibility for bug fixes and agreed enhancements as directed by the Technical Architect as appropriate Provide leadership and technical guidance to Senior Software Developers/Systems Developers Experience with NHS/Public Sector is highly desirable If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
27/06/2024
Project-based
Principal Analyst Programmer, 3 months, £270 p/d, Inside IR35, Cardiff Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Principal Analyst Programmer on an initial 9 month contract basis , with a chance of extension. You will receive a daily rate of £270 and the contract will be Inside IR35 . The Principal Analyst Programmer will lead in the development and interoperability of corporate, clinical and departmental systems to meet key business objectives. You will provide support, training and technical help to senior analyst programmers as required. Experience Required: Manage aspects of the development and interoperability process from start to completion, including the management of all Applications Represent the interests of the Applications and Development Teams and technical interests Demonstrate specialist knowledge and practical experience in system development and/or interoperability, preferably in Microsoft.NET Ensure that all aspects of development projects are managed in compliance with Agile project management methodology. Undertake the maintenance of the installed system/server, including technical and management responsibility for bug fixes and agreed enhancements as directed by the Technical Architect as appropriate Provide leadership and technical guidance to Senior Software Developers/Systems Developers Experience with NHS/Public Sector is highly desirable If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
FTC - (An initial 6 months) Desktop Support Analyst, Permanent, Liverpool, 4 days onsite a week, Banking As a Desktop Support Analyst, you'll collaborate with various business and IT teams, external partners, and suppliers to create a stable and productive work environment. Focused on the Bank's three largest sites, you'll promptly address incidents and fulfil requests, ensuring a seamless experience for all users. Responsibilities: Incident Resolution: Handle a wide range of requests and incidents, from laptop connectivity to troubleshooting application performance and complex mailbox configurations. Deskside Assistance: Provide on-site support to employees. Remote Support: Assist users remotely. Alignment with Goals: Ensure the digital and physical workplace aligns with Rathbones' objectives. Key Deliverables: Efficient Incident Resolution: Address incidents and requests promptly and effectively. Technical Escalation: Escalate complex issues to the appropriate technical experts. Continuous Learning: Stay updated on new services within the IT Operations environment. User Support: Serve as the first point of contact for user inquiries (2nd line support). Project Collaboration: Contribute to occasional project work. New Employee Induction: Assist with onboarding new staff members. This role is office-based, requiring a minimum of 4 days per week. Key Skills: Excellent Customer-Facing Skills: Communicate effectively at all levels. Broad Technical Knowledge: Understand the Bank's estate. Problem-Solving: Approach challenges with a keen sense of customer service. Workload Management: Ability to prioritize and manage tasks. Customer Service Focus: Prioritize user satisfaction. Technical Breadth: Familiarity with various technologies. Problem Solving: Analytical skills to resolve issues. Time and Impact Management: Efficiently manage tasks. Technical Knowledge: Modern Workplace and MS Office 365 MS Windows Desktop Technologies Print Solutions Laptop Build and Maintenance Basic Telephony Networking Skills Video Conference Support
27/06/2024
FTC - (An initial 6 months) Desktop Support Analyst, Permanent, Liverpool, 4 days onsite a week, Banking As a Desktop Support Analyst, you'll collaborate with various business and IT teams, external partners, and suppliers to create a stable and productive work environment. Focused on the Bank's three largest sites, you'll promptly address incidents and fulfil requests, ensuring a seamless experience for all users. Responsibilities: Incident Resolution: Handle a wide range of requests and incidents, from laptop connectivity to troubleshooting application performance and complex mailbox configurations. Deskside Assistance: Provide on-site support to employees. Remote Support: Assist users remotely. Alignment with Goals: Ensure the digital and physical workplace aligns with Rathbones' objectives. Key Deliverables: Efficient Incident Resolution: Address incidents and requests promptly and effectively. Technical Escalation: Escalate complex issues to the appropriate technical experts. Continuous Learning: Stay updated on new services within the IT Operations environment. User Support: Serve as the first point of contact for user inquiries (2nd line support). Project Collaboration: Contribute to occasional project work. New Employee Induction: Assist with onboarding new staff members. This role is office-based, requiring a minimum of 4 days per week. Key Skills: Excellent Customer-Facing Skills: Communicate effectively at all levels. Broad Technical Knowledge: Understand the Bank's estate. Problem-Solving: Approach challenges with a keen sense of customer service. Workload Management: Ability to prioritize and manage tasks. Customer Service Focus: Prioritize user satisfaction. Technical Breadth: Familiarity with various technologies. Problem Solving: Analytical skills to resolve issues. Time and Impact Management: Efficiently manage tasks. Technical Knowledge: Modern Workplace and MS Office 365 MS Windows Desktop Technologies Print Solutions Laptop Build and Maintenance Basic Telephony Networking Skills Video Conference Support
Source Group are working with a leading Bank who are looking to hire a Freelanc Big Data Engineer. This role would be working alongside the Banking department's technology transformation program, who are undertaking a significant journey to leveraging modern data technologies to unlock new capabilities such as Real Time streaming and advanced analytics. We are looking for a data engineer to join our team to help us in implementing new data sets and migrating existing data sets to our on-premises data lake which will eventually migrate to the cloud. This role is tackling a range of complex software and data challenges, including data management, advanced analytics and business intelligence. This role is pivotal to implement, maintain and support data pipelines using shared data platforms exploiting modern data technologies and software development practices. Please note this role requires full relocation to Switzerland. Tasks: Provide implementation support on variety of data management and analytics projects using the Bank's approved databases (big data as well as relational databases) and analytical technologies Responsible for development and following best practices for big data environment Develop required code for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and 'big data' technologies. Translate, load and present disparate datasets in multiple formats/sources including JSON Translate functional and technical requirements into detail design Participate and contribute in overall data architecture and the design of Big Data & Advance Analytics solutions Designing, developing, constructing, installing, testing and maintaining highly scalable, robust and fault-tolerant data management & processing systems by integrating a variety of programming languages & tools together Develop end-to-end data pipelines; defining database structure, applying business rules and functional capabilities, security, data retention requirement etc. Work with stakeholders including the business area sponsors, product owners, data architect, data engineers, project managers and business analysts to assist them with their data-related technical issues and support their data needs. Work with big data solution architect to strive for greater standardisation across various data pipelines Ensure effective design and development of system architectures through frequent product deliveries; employing effective governance methods for transparency and communication. Remain up-to-date with industry standards and technological advancements that will improve the quality of your outputs Propose and implement ways to improve data quality, reliability & efficiency of the whole system. Interact with the business to identify, capture and analyse business requirements Develop functional specifications in a team environment, as well as derive use cases where appropriate Assist and support proof of concepts as Big Data technology evolves Ensure solutions developed adhere to security and data entitlements Translate, load and present disparate datasets in multiple formats/sources including JSON Translate functional and technical requirements into detail design Requirements: Experience in building data ingestion pipelines for data warehouse and/or data lake architecture Hands-on development in using open-source data technologies such as Hadoop, Hive, Spark, HBase, Kafka, Impala, ELK etc. preferably with Cloudera Strong experience in Datamodelling, design patterns and building highly scalable applications Experience with at least one major programming language: C#, Python, Java, etc. Experience with relational SQL and NoSQL databases: SQL Server, Sybase IQ, Postgres, Cassandra, etc. Experience with CICD pipelines and agile methodologies like Scrum, Kanban Experience in Automated Testing, Test-driven Development, debugging, troubleshooting, and optimizing code
27/06/2024
Project-based
Source Group are working with a leading Bank who are looking to hire a Freelanc Big Data Engineer. This role would be working alongside the Banking department's technology transformation program, who are undertaking a significant journey to leveraging modern data technologies to unlock new capabilities such as Real Time streaming and advanced analytics. We are looking for a data engineer to join our team to help us in implementing new data sets and migrating existing data sets to our on-premises data lake which will eventually migrate to the cloud. This role is tackling a range of complex software and data challenges, including data management, advanced analytics and business intelligence. This role is pivotal to implement, maintain and support data pipelines using shared data platforms exploiting modern data technologies and software development practices. Please note this role requires full relocation to Switzerland. Tasks: Provide implementation support on variety of data management and analytics projects using the Bank's approved databases (big data as well as relational databases) and analytical technologies Responsible for development and following best practices for big data environment Develop required code for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and 'big data' technologies. Translate, load and present disparate datasets in multiple formats/sources including JSON Translate functional and technical requirements into detail design Participate and contribute in overall data architecture and the design of Big Data & Advance Analytics solutions Designing, developing, constructing, installing, testing and maintaining highly scalable, robust and fault-tolerant data management & processing systems by integrating a variety of programming languages & tools together Develop end-to-end data pipelines; defining database structure, applying business rules and functional capabilities, security, data retention requirement etc. Work with stakeholders including the business area sponsors, product owners, data architect, data engineers, project managers and business analysts to assist them with their data-related technical issues and support their data needs. Work with big data solution architect to strive for greater standardisation across various data pipelines Ensure effective design and development of system architectures through frequent product deliveries; employing effective governance methods for transparency and communication. Remain up-to-date with industry standards and technological advancements that will improve the quality of your outputs Propose and implement ways to improve data quality, reliability & efficiency of the whole system. Interact with the business to identify, capture and analyse business requirements Develop functional specifications in a team environment, as well as derive use cases where appropriate Assist and support proof of concepts as Big Data technology evolves Ensure solutions developed adhere to security and data entitlements Translate, load and present disparate datasets in multiple formats/sources including JSON Translate functional and technical requirements into detail design Requirements: Experience in building data ingestion pipelines for data warehouse and/or data lake architecture Hands-on development in using open-source data technologies such as Hadoop, Hive, Spark, HBase, Kafka, Impala, ELK etc. preferably with Cloudera Strong experience in Datamodelling, design patterns and building highly scalable applications Experience with at least one major programming language: C#, Python, Java, etc. Experience with relational SQL and NoSQL databases: SQL Server, Sybase IQ, Postgres, Cassandra, etc. Experience with CICD pipelines and agile methodologies like Scrum, Kanban Experience in Automated Testing, Test-driven Development, debugging, troubleshooting, and optimizing code
Service Desk Analyst Place of work: Sheffield, UK - Hybrid/ Duration: Permanent/ Hours of work: Monday - Friday - office hours. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. The SOC Service Support Engineer will be responsible for level 1 tickets raised by our clients. Provides high-quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. The role is an excellent opportunity to develop and advance your skills. Position Responsibilities: This role involves the following: Be the point of contact for technical queries from our clients. Meet or exceed the SLA's provided by the customer. Ensure a high level of service and customer satisfaction. Level 1 diagnostics and resolution on desktop/laptop software and hardware in Win 10,11 environments. Supports standard desktop applications and operations. Invoke escalation procedure in a prompt and timely manner to other levels of support. Log calls accurately update and close tickets in service desk application. Document technical fixes and procedures. Technical Competencies: Level 1 technical services experience. Core Infrastructure - AD, Exchange, O365 Windows 10 & 11 desktop support Microsoft Office suite Good understanding of Windows systems fundamentals and system management tasks Excellent communication skills (Communication to customers verbal and written is mandatory) Strong understanding of network concepts, TCP/IP stack and common Internet protocols Excellent attention to detail Experience working in a helpdesk environment Business Competencies: Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
27/06/2024
Full time
Service Desk Analyst Place of work: Sheffield, UK - Hybrid/ Duration: Permanent/ Hours of work: Monday - Friday - office hours. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. The SOC Service Support Engineer will be responsible for level 1 tickets raised by our clients. Provides high-quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. The role is an excellent opportunity to develop and advance your skills. Position Responsibilities: This role involves the following: Be the point of contact for technical queries from our clients. Meet or exceed the SLA's provided by the customer. Ensure a high level of service and customer satisfaction. Level 1 diagnostics and resolution on desktop/laptop software and hardware in Win 10,11 environments. Supports standard desktop applications and operations. Invoke escalation procedure in a prompt and timely manner to other levels of support. Log calls accurately update and close tickets in service desk application. Document technical fixes and procedures. Technical Competencies: Level 1 technical services experience. Core Infrastructure - AD, Exchange, O365 Windows 10 & 11 desktop support Microsoft Office suite Good understanding of Windows systems fundamentals and system management tasks Excellent communication skills (Communication to customers verbal and written is mandatory) Strong understanding of network concepts, TCP/IP stack and common Internet protocols Excellent attention to detail Experience working in a helpdesk environment Business Competencies: Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.