Octopus Computer Associates
Helsingborg, Skåne län
24/06/2024
Project-based
ServiceNow HRSD Design Lead/Architect - Helsingborg - English speaking (ServiceNow HRSD Configurator, ServiceNow, Service Now, HRSD) One of our Blue Chip Clients is urgently looking for a ServiceNow HRSD Design Lead/Architect. Please find some details below: ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD At least 4+ years of experience as SN HRSD architect At least 8+ years of hands-on experience as SN architect SN Skills: SN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting Ability to lead analysis, design work to provide solutions to business problems Work as a ServiceNow HRSD system architect and SME Work with product specialist and business stakeholders to break down HRSD business requirements into workable SN solution design Support all team members with design options in service now for various topics Support dev team during the sprint to solve any design problem Support ops team to resolve complex prod incidents Support EM on platform wide topics related to ServiceNow Support PO with design choices in providing options on SN topics Work with SN support and QA team on SN related design gaps, defects, tickets and enhancements Share SN design related best practices and monitor overall health of solution Provide guidance to team on SN upgrade, clone and patch topics Lead any design work related to new SN features and capability Please send CV for full details and immediate interviews. We are a preferred supplier to the client.