ServiceNow Senior Developer/Administrator/CMDB Analyst Salary: National - ranging from £49,700 - £78,700 and London from £53,300 - £80,000 per annum Would you like an opportunity to be at the forefront of our ambition to be a data and technology driven regulator of the future? The team/department We are seeking a highly motivated and skilled ServiceNow Senior CMDB Analyst/Administrator to join our dynamic IT team. In this role, you will be responsible for playing a key role in ensuring the accuracy, completeness, and integrity of our Configuration Management Database (CMDB) within the ServiceNow platform. You will work collaboratively with various stakeholders across the organization to implement and optimize CMDB processes, ensuring efficient IT service delivery and operational excellence. As a successful ServiceNow Senior Administrator(CMDB), you will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. Collaborating with the ERP Product Group and key business owners and SMEs, you will play the role of senior administrator in a team delivering improvements to our existing ServiceNow instance and Business as Usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing (the role) Take part in the development work and operations of the ServiceNow team at FCA to deliver enhancements, projects, and day to day maintenance of CMDB Work alongside the CMDB lead and ServiceNow product Owner to implement and maintain best practices for data governance, quality, and consistency Stand up and maintain integrations and data sources following best practices and adhering to subscription levels Act as the SME in ServiceNow discovery setting up IRE rules, data policies, mid server configuration and maintenance etc Work effectively with IT teams, business units, and other stakeholders Work collaboratively with the team following the Agile methodology and help the product owner to deliver the road map What will you get from the role? Exposure and a chance to work in a blended role on CMDB giving you an opportunity to influence and work on the process improvement and tool improvements We believe that our employees need to be up to date to deliver value, hence we maintain a training budget which you can utilise to take trainings and certifications We are keen for team members to have responsibility for their own projects and encourage creativity and ownership at every level, whilst making sure that everyone has the support, they need to feel good about the work they are delivering You will get to work in a fun and friendly agile team who are passionate about making a difference An inclusive and diverse environment with opportunities to join staff networks Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: 25 days holiday per year plus bank holidays Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Exposure with working as a ServiceNow CMDB administrator Certified ServiceNow System Administrator ITIL V3/V4 Foundation accreditation Essential Experience with ITSM processes including CMDB and frameworks (eg, ITIL) Exposure with data governance and quality management practices Knowledge of Performance Analytics Involvement in ITOM Discovery Configuration Experience in working as a CMDB Analyst Good understanding of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world You should be able to identify and implement the right solution utilising your knowledge of the capabilities of the platform Ability to forge and maintain strong relationships with team members and stakeholders About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
26/09/2024
Full time
ServiceNow Senior Developer/Administrator/CMDB Analyst Salary: National - ranging from £49,700 - £78,700 and London from £53,300 - £80,000 per annum Would you like an opportunity to be at the forefront of our ambition to be a data and technology driven regulator of the future? The team/department We are seeking a highly motivated and skilled ServiceNow Senior CMDB Analyst/Administrator to join our dynamic IT team. In this role, you will be responsible for playing a key role in ensuring the accuracy, completeness, and integrity of our Configuration Management Database (CMDB) within the ServiceNow platform. You will work collaboratively with various stakeholders across the organization to implement and optimize CMDB processes, ensuring efficient IT service delivery and operational excellence. As a successful ServiceNow Senior Administrator(CMDB), you will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. Collaborating with the ERP Product Group and key business owners and SMEs, you will play the role of senior administrator in a team delivering improvements to our existing ServiceNow instance and Business as Usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing (the role) Take part in the development work and operations of the ServiceNow team at FCA to deliver enhancements, projects, and day to day maintenance of CMDB Work alongside the CMDB lead and ServiceNow product Owner to implement and maintain best practices for data governance, quality, and consistency Stand up and maintain integrations and data sources following best practices and adhering to subscription levels Act as the SME in ServiceNow discovery setting up IRE rules, data policies, mid server configuration and maintenance etc Work effectively with IT teams, business units, and other stakeholders Work collaboratively with the team following the Agile methodology and help the product owner to deliver the road map What will you get from the role? Exposure and a chance to work in a blended role on CMDB giving you an opportunity to influence and work on the process improvement and tool improvements We believe that our employees need to be up to date to deliver value, hence we maintain a training budget which you can utilise to take trainings and certifications We are keen for team members to have responsibility for their own projects and encourage creativity and ownership at every level, whilst making sure that everyone has the support, they need to feel good about the work they are delivering You will get to work in a fun and friendly agile team who are passionate about making a difference An inclusive and diverse environment with opportunities to join staff networks Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: 25 days holiday per year plus bank holidays Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Exposure with working as a ServiceNow CMDB administrator Certified ServiceNow System Administrator ITIL V3/V4 Foundation accreditation Essential Experience with ITSM processes including CMDB and frameworks (eg, ITIL) Exposure with data governance and quality management practices Knowledge of Performance Analytics Involvement in ITOM Discovery Configuration Experience in working as a CMDB Analyst Good understanding of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world You should be able to identify and implement the right solution utilising your knowledge of the capabilities of the platform Ability to forge and maintain strong relationships with team members and stakeholders About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Job Title: Senior ServiceNow Consultant Start Date: ASAP Language: German Speaking (C1) About the Role: We are seeking a Senior ServiceNow Technical Consultant to bridge the gap between business needs and technical implementations. This role will focus on delivering IT Service Management solutions across Switzerland. The Senior Technical Consultant plays a key role in all our projects, guiding customers through successful ServiceNow implementations. Responsibilities include configuration, customization, and coaching to tailor solutions to clients' specific business requirements. We are looking for a dynamic and motivated individual who is eager to join a well-established, yet rapidly growing, organization. Key Responsibilities: Design and develop the technical architecture of the ServiceNow platform in partnership with business analysts and functional consultants. Serve as a trusted Technical Advisor and expert for clients. Implement advanced functionalities on the ServiceNow platform using both Front End and Back End tools. Develop complex integrations between ServiceNow and external systems (eg, SSO, SAP, other ITSM applications) using technologies such as SOAP, REST, JDBC, LDAP, etc. Produce detailed technical documentation. Mentor and coach junior and mid-level ServiceNow Technical Consultants. Required Skills & Experience: University degree in IT engineering. At least 5 years' experience as an IT developer, with 3 years focused on ServiceNow. Minimum 3 years of experience consulting with external customers. Strong understanding of relational databases and associated technologies. Expertise in event-driven and object-oriented programming. Proficiency in web technologies including JavaScript, XML, AngularJS, Jelly, AJAX. Experience with PowerShell, Unix Shell Scripting, and Active Directory/LDAP/SSO technologies. Familiarity with Legacy systems and integration via SOAP and REST web services. Preferred Qualifications: Knowledge of networking, modern protocols, and email systems (eg, SMTP, POP3). ITIL certification or experience is a plus Personal Attributes: Strong commitment to delivering high-quality services. Proven experience supporting technical end-users in a service-oriented role. Customer-focused with a passion for achieving client satisfaction. Ability to manage multiple tasks/projects simultaneously. Curious and proactive in learning new technologies. Capable of leading projects with minimal supervision. Excellent interpersonal communication and problem-solving skills. Willingness to travel as needed. Fluency in both German and English (C1 level), with additional European languages being an advantage.
26/09/2024
Full time
Job Title: Senior ServiceNow Consultant Start Date: ASAP Language: German Speaking (C1) About the Role: We are seeking a Senior ServiceNow Technical Consultant to bridge the gap between business needs and technical implementations. This role will focus on delivering IT Service Management solutions across Switzerland. The Senior Technical Consultant plays a key role in all our projects, guiding customers through successful ServiceNow implementations. Responsibilities include configuration, customization, and coaching to tailor solutions to clients' specific business requirements. We are looking for a dynamic and motivated individual who is eager to join a well-established, yet rapidly growing, organization. Key Responsibilities: Design and develop the technical architecture of the ServiceNow platform in partnership with business analysts and functional consultants. Serve as a trusted Technical Advisor and expert for clients. Implement advanced functionalities on the ServiceNow platform using both Front End and Back End tools. Develop complex integrations between ServiceNow and external systems (eg, SSO, SAP, other ITSM applications) using technologies such as SOAP, REST, JDBC, LDAP, etc. Produce detailed technical documentation. Mentor and coach junior and mid-level ServiceNow Technical Consultants. Required Skills & Experience: University degree in IT engineering. At least 5 years' experience as an IT developer, with 3 years focused on ServiceNow. Minimum 3 years of experience consulting with external customers. Strong understanding of relational databases and associated technologies. Expertise in event-driven and object-oriented programming. Proficiency in web technologies including JavaScript, XML, AngularJS, Jelly, AJAX. Experience with PowerShell, Unix Shell Scripting, and Active Directory/LDAP/SSO technologies. Familiarity with Legacy systems and integration via SOAP and REST web services. Preferred Qualifications: Knowledge of networking, modern protocols, and email systems (eg, SMTP, POP3). ITIL certification or experience is a plus Personal Attributes: Strong commitment to delivering high-quality services. Proven experience supporting technical end-users in a service-oriented role. Customer-focused with a passion for achieving client satisfaction. Ability to manage multiple tasks/projects simultaneously. Curious and proactive in learning new technologies. Capable of leading projects with minimal supervision. Excellent interpersonal communication and problem-solving skills. Willingness to travel as needed. Fluency in both German and English (C1 level), with additional European languages being an advantage.
Looking for a German speaker Business Engineer Senior /Business Analyst Start Date: 14.10.2024 End Date: 30.09.2025 Expected Workload: 100% Language Requirements: German: Very good knowledge (spoken and written) English: Very good knowledge (spoken and written) Area of Application: We are looking for a committed, innovative, and technically skilled person with enthusiasm for the conception, design, and implementation support of projects. The main focus of the assignment is on projects for the further development of debit and credit card products. The projects mainly involve the further development of the application landscape in the card environment and the implementation of external requirements. Tasks: Develop the initial situation and capture, analyze, and document the requirements for the target solution Break down high-level requirements and determine the impact of the target solution on the application landscape Support in developing the solution design of the target solution (in collaboration with domain and solution architecture) Translate requirements into technical specifications (including UML) at the feature and story level Closely accompany the IT implementation teams Create and execute test cases Work closely with product management, product owners, SAFe business owners, specialists, domain and solution architects, and developers to create an optimal product and service design Requirements (content, methodology): Accompany the introduction activities Bachelor's or Master's degree in Business Informatics or Information Technology (Business Informatics or IT background is mandatory, do not submit dossiers without corresponding knowledge!) At least 5 years of proven professional experience in business engineering/business analysis (ideally supported by corresponding business engineering certification) Preferably knowledge of the financial industry, ideally even in the area of basic banking (accounts/cards) Strong analytical skills and problem-solving abilities to convert business requirements into technical specifications Very well-founded knowledge in capturing, documenting, and modelling requirements as well as creating requirement specifications (UML diagrams, BPMN diagrams, etc.) Theoretical understanding of software design and interface technologies Practical experience with agile software development methods (SAFe, Scrum) Knowledge in creating and documenting test cases as well as in the structured execution and documentation of acceptance tests Communicative, motivated, and independent personality who likes to take the initiative and effectively collaborates with interdisciplinary teams Ability to develop innovative solutions to solve challenges with creative approaches Theoretical knowledge in database technologies including experience in database modelling, design, and management as well as knowledge in SQL Theoretical knowledge of API interface technologies and data exchange formats including SOAP, REST, JSON, XML Advantageous: technical understanding including basic knowledge in one or more programming languages Skills: Business engineer Business analysis SAFe Scrum Java SOAP Rest SQL XML Employee Value Proposition: Working for one the safest bank in Switzerland Job Title: Senior Business Engineer Location: Zürich, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
24/09/2024
Project-based
Looking for a German speaker Business Engineer Senior /Business Analyst Start Date: 14.10.2024 End Date: 30.09.2025 Expected Workload: 100% Language Requirements: German: Very good knowledge (spoken and written) English: Very good knowledge (spoken and written) Area of Application: We are looking for a committed, innovative, and technically skilled person with enthusiasm for the conception, design, and implementation support of projects. The main focus of the assignment is on projects for the further development of debit and credit card products. The projects mainly involve the further development of the application landscape in the card environment and the implementation of external requirements. Tasks: Develop the initial situation and capture, analyze, and document the requirements for the target solution Break down high-level requirements and determine the impact of the target solution on the application landscape Support in developing the solution design of the target solution (in collaboration with domain and solution architecture) Translate requirements into technical specifications (including UML) at the feature and story level Closely accompany the IT implementation teams Create and execute test cases Work closely with product management, product owners, SAFe business owners, specialists, domain and solution architects, and developers to create an optimal product and service design Requirements (content, methodology): Accompany the introduction activities Bachelor's or Master's degree in Business Informatics or Information Technology (Business Informatics or IT background is mandatory, do not submit dossiers without corresponding knowledge!) At least 5 years of proven professional experience in business engineering/business analysis (ideally supported by corresponding business engineering certification) Preferably knowledge of the financial industry, ideally even in the area of basic banking (accounts/cards) Strong analytical skills and problem-solving abilities to convert business requirements into technical specifications Very well-founded knowledge in capturing, documenting, and modelling requirements as well as creating requirement specifications (UML diagrams, BPMN diagrams, etc.) Theoretical understanding of software design and interface technologies Practical experience with agile software development methods (SAFe, Scrum) Knowledge in creating and documenting test cases as well as in the structured execution and documentation of acceptance tests Communicative, motivated, and independent personality who likes to take the initiative and effectively collaborates with interdisciplinary teams Ability to develop innovative solutions to solve challenges with creative approaches Theoretical knowledge in database technologies including experience in database modelling, design, and management as well as knowledge in SQL Theoretical knowledge of API interface technologies and data exchange formats including SOAP, REST, JSON, XML Advantageous: technical understanding including basic knowledge in one or more programming languages Skills: Business engineer Business analysis SAFe Scrum Java SOAP Rest SQL XML Employee Value Proposition: Working for one the safest bank in Switzerland Job Title: Senior Business Engineer Location: Zürich, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.