The global CRM team's focus is to ensure our CRMs - Salesforce can fully enable and support our sales and marketing teams in the commercial processes. The CRM Analyst is a key member of the global CRM team. Your role is to ensure the data stored in CRM is managed in an effective, legal and consistent manner. You will proactively ensure that the data is up-to-date and relevant so that sales and marketing campaigns are accurate and well targeted. You will also be responsible for creating reports and analyses to support & verify the success of global CRM projects. The perfect candidate: The successful candidate will be expected to develop the scope of this role and its influence. The role could be appropriate for subject matter experts with significant experience. General Information: Start date: ASAP Latest Start Date: 1.8.2024 Planned duration: 24 months Extension: very likely Workload: 100% Remote/Home Office: 3 days onsite, 2 days remote Team: ca. 19 Tasks & Responsibilities: Create and oversee basic data hygiene processes Ensure our sales and marketing data is compliant with data privacy laws Create and implement global customer segmentation taxonomies Oversee, manage global account deduplication Analyze the data set to identify data quality issues Create ad-hoc dashboards and analyses of data on behalf of the team Must Haves: At least 5 years CRM experience (possibly IT or business) with a focus on (*) Hands on, proactive attitude, prepared to take responsibility for data projects Good understanding of basic data hygiene (*) Very strong skills with reporting/analytical tools eg PowerBI, SFDC, Excel) ideally knowledge of CRM Analytics which is our primary tool (*) Strong analytical skills - ability to identify errors & weaknesses in the data set (*) Data oriented with database proficiency (SQL knowledge) Strong understanding and ability to relate to commercial requirements (marketing & sales) Languages: English, other languages may be useful Nice to Have: Knowledge of Finance and accounting tools (SAP, Oracle) to link with other stakeholders Reporting, data visualization and dashboard creation skills Experience of Data Privacy requirements Deduplication knowledge Experience working with stakeholders all over the world Job Title: CRM Data Analyst Location: Zug, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
26/06/2024
Project-based
The global CRM team's focus is to ensure our CRMs - Salesforce can fully enable and support our sales and marketing teams in the commercial processes. The CRM Analyst is a key member of the global CRM team. Your role is to ensure the data stored in CRM is managed in an effective, legal and consistent manner. You will proactively ensure that the data is up-to-date and relevant so that sales and marketing campaigns are accurate and well targeted. You will also be responsible for creating reports and analyses to support & verify the success of global CRM projects. The perfect candidate: The successful candidate will be expected to develop the scope of this role and its influence. The role could be appropriate for subject matter experts with significant experience. General Information: Start date: ASAP Latest Start Date: 1.8.2024 Planned duration: 24 months Extension: very likely Workload: 100% Remote/Home Office: 3 days onsite, 2 days remote Team: ca. 19 Tasks & Responsibilities: Create and oversee basic data hygiene processes Ensure our sales and marketing data is compliant with data privacy laws Create and implement global customer segmentation taxonomies Oversee, manage global account deduplication Analyze the data set to identify data quality issues Create ad-hoc dashboards and analyses of data on behalf of the team Must Haves: At least 5 years CRM experience (possibly IT or business) with a focus on (*) Hands on, proactive attitude, prepared to take responsibility for data projects Good understanding of basic data hygiene (*) Very strong skills with reporting/analytical tools eg PowerBI, SFDC, Excel) ideally knowledge of CRM Analytics which is our primary tool (*) Strong analytical skills - ability to identify errors & weaknesses in the data set (*) Data oriented with database proficiency (SQL knowledge) Strong understanding and ability to relate to commercial requirements (marketing & sales) Languages: English, other languages may be useful Nice to Have: Knowledge of Finance and accounting tools (SAP, Oracle) to link with other stakeholders Reporting, data visualization and dashboard creation skills Experience of Data Privacy requirements Deduplication knowledge Experience working with stakeholders all over the world Job Title: CRM Data Analyst Location: Zug, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
CRM Analyst (f/m/d) - Salesforce/ PowerBI /German/SAP/SQL Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified CRM Analyst Background: The global CRM team's focus is to ensure Rexis and SFDC (our CRMs - Salesforce) can fully enable and support our sales and marketing teams in the commercial processes. The Roche CRM Analyst is a key member of the global CRM team. Your role is to ensure the data stored in CRM is managed in an effective, legal and consistent manner. You will proactively ensure that the data is up-to-date and relevant so that sales and marketing campaigns are accurate and well targeted. You will also be responsible for creating reports and analyses to support & verify the success of global CRM projects. The perfect candidate: The successful candidate will be expected to develop the scope of this role and its influence. The role could be appropriate for subject matter experts with significant experience. Tasks & Responsibilities: . Create and oversee basic data hygiene processes . Ensure our sales and marketing data is compliant with data privacy laws . Create and implement global customer segmentation taxonomies . Oversee, manage global account deduplication . Analyze the data set to identify data quality issues . Create ad-hoc dashboards and analyses of data on behalf of the team Must Haves: . At least 5 years CRM experience (possibly IT or business) with a focus on . Hands on, proactive attitude, prepared to take responsibility for data projects . Good understanding of basic data hygiene . Very strong skills with reporting/analytical tools eg PowerBI, SFDC, Excel) ideally knowledge of CRM Analytics which is our primary tool . Strong analytical skills - ability to identify errors & weaknesses in the data set . Data oriented with database proficiency (SQL knowledge) . Strong understanding and ability to relate to commercial requirements (marketing & sales) . Languages: English, other languages may be useful Nice to Have: . Knowledge of Finance and accounting tools (SAP, Oracle) to link with other stakeholders . Reporting, data visualization and dashboard creation skills, . Experience of Data Privacy requirements . Deduplication knowledge . Experience working with stakeholders all over the world Reference Nr.: 923506SGR Role: CRM Analyst Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.08.2024 Duration: 24 Deadline : 02.07.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
26/06/2024
Project-based
CRM Analyst (f/m/d) - Salesforce/ PowerBI /German/SAP/SQL Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified CRM Analyst Background: The global CRM team's focus is to ensure Rexis and SFDC (our CRMs - Salesforce) can fully enable and support our sales and marketing teams in the commercial processes. The Roche CRM Analyst is a key member of the global CRM team. Your role is to ensure the data stored in CRM is managed in an effective, legal and consistent manner. You will proactively ensure that the data is up-to-date and relevant so that sales and marketing campaigns are accurate and well targeted. You will also be responsible for creating reports and analyses to support & verify the success of global CRM projects. The perfect candidate: The successful candidate will be expected to develop the scope of this role and its influence. The role could be appropriate for subject matter experts with significant experience. Tasks & Responsibilities: . Create and oversee basic data hygiene processes . Ensure our sales and marketing data is compliant with data privacy laws . Create and implement global customer segmentation taxonomies . Oversee, manage global account deduplication . Analyze the data set to identify data quality issues . Create ad-hoc dashboards and analyses of data on behalf of the team Must Haves: . At least 5 years CRM experience (possibly IT or business) with a focus on . Hands on, proactive attitude, prepared to take responsibility for data projects . Good understanding of basic data hygiene . Very strong skills with reporting/analytical tools eg PowerBI, SFDC, Excel) ideally knowledge of CRM Analytics which is our primary tool . Strong analytical skills - ability to identify errors & weaknesses in the data set . Data oriented with database proficiency (SQL knowledge) . Strong understanding and ability to relate to commercial requirements (marketing & sales) . Languages: English, other languages may be useful Nice to Have: . Knowledge of Finance and accounting tools (SAP, Oracle) to link with other stakeholders . Reporting, data visualization and dashboard creation skills, . Experience of Data Privacy requirements . Deduplication knowledge . Experience working with stakeholders all over the world Reference Nr.: 923506SGR Role: CRM Analyst Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.08.2024 Duration: 24 Deadline : 02.07.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Exciting opportunity for a Vessel Performance Analyst to join this Leader in European Energy Trading & Shipping with one of Europe's largest trading floors, for a 12 Month Fixed Term Contract with competitive salary and excellent benefits. Office location South West, or the role can be fully remote. The Solid Fuels Desk is responsible for global coal, freight and biomass trading, including sourcing of steam coal and biomass for the coal generation assets in the UK and continental Europe. The Freight Logistics team forms part of the desk and is responsible for managing the fulfilment and correct performance of physical dry bulk vessel charter contracts entered into by the Dry Bulk Freight Trading desk, while acting as the main point of contact for operational matters. The purpose of this role is to optimise the efficiency and effectiveness of the fleet, through analysing voyage data, assessing performance and negotiating performance claims with counterparties. This will also include performance analysis of the overall vessels themselves through fuel consumption monitoring, speed performance and hull efficiency. There will also be additional supporting tasks to ensure the timely and effective performance of contracts resulting in Profit contributions to the overall Dry Bulk Freight Trading desk. Data Analysis and Reporting: analyse voyage data, including fuel consumption, speed, and other relevant metrics to assess overall vessel performance Review, interpret and apply contract clauses to heighten Statements of Account and vessel performance claims Prepare, present and negotiate methodology with Counterparties to ensure effective and efficient performance deductions from hire Liaison with internal legal team and P&I Club to report and obtain advice on the resolution of historical and any current performance claims arising that can't be resolved commercially Performance optimisation: Evaluate vessel performance against predefined criteria, such as fuel efficiency, voyage duration, and emissions, produce actual and/or optimised vessel performance criteria Continuous Improvements: identify deviations from expected performance and recommend corrective actions, review and investigate fuel consumption, execute comparison of sister vessels, Hull fouling management Resolution of claims and disputes in a timely and cost-effective manner Work closely assisting chartering and operations with feedback on commercial terms; providing expert advice on vsl performance - related matters; identifying issues and proposing solutions Delivering timely and accurate information to the Operations and trading desk and full understanding with reconciliation of vessel performance against the contract and ship valuation. Support the automation of the S&C claims to Owners process The Candidate: Hold a degree or completed apprenticeship Background in Marine Engineering or Naval Architecture, preferably with relevant experience Prior experience of creating and defending vessel speed and consumption claims essential Knowledge of vessel operations, propulsion systems, and maritime technology Detail-oriented with the ability to identify performance trends and anomalies Willingness to work in a demanding environment, comfortable working to tight timescales and managing conflicting priorities Confident decision making and ability to present and defend arguments clearly Confident manipulating numerical data Strong analytical and problem solving skills Proficiency in data analysis tools Advantageous, but not a must Experience using Veson IMOS Experience creating and using databases/Microsoft Access Familiarity with charter parties, charter party claims handling, or marine insurance is also desirable Benefits: With a range of competitive benefits, we not only offer excellent development prospects and an attractive remuneration package, but also take care of your well-being and understand that life-work integration is essential. Also our offer includes the following perks: Work at the commercial heart right on one of Europe's largest trading floors directly shaping the energy transition Task oriented and hybrid working model Join a diverse and multicultural team in a highly dynamic and rapidly growing business State-of-the-art campus with free fitness center, child care, on-site barista & restaurants This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing
26/06/2024
Exciting opportunity for a Vessel Performance Analyst to join this Leader in European Energy Trading & Shipping with one of Europe's largest trading floors, for a 12 Month Fixed Term Contract with competitive salary and excellent benefits. Office location South West, or the role can be fully remote. The Solid Fuels Desk is responsible for global coal, freight and biomass trading, including sourcing of steam coal and biomass for the coal generation assets in the UK and continental Europe. The Freight Logistics team forms part of the desk and is responsible for managing the fulfilment and correct performance of physical dry bulk vessel charter contracts entered into by the Dry Bulk Freight Trading desk, while acting as the main point of contact for operational matters. The purpose of this role is to optimise the efficiency and effectiveness of the fleet, through analysing voyage data, assessing performance and negotiating performance claims with counterparties. This will also include performance analysis of the overall vessels themselves through fuel consumption monitoring, speed performance and hull efficiency. There will also be additional supporting tasks to ensure the timely and effective performance of contracts resulting in Profit contributions to the overall Dry Bulk Freight Trading desk. Data Analysis and Reporting: analyse voyage data, including fuel consumption, speed, and other relevant metrics to assess overall vessel performance Review, interpret and apply contract clauses to heighten Statements of Account and vessel performance claims Prepare, present and negotiate methodology with Counterparties to ensure effective and efficient performance deductions from hire Liaison with internal legal team and P&I Club to report and obtain advice on the resolution of historical and any current performance claims arising that can't be resolved commercially Performance optimisation: Evaluate vessel performance against predefined criteria, such as fuel efficiency, voyage duration, and emissions, produce actual and/or optimised vessel performance criteria Continuous Improvements: identify deviations from expected performance and recommend corrective actions, review and investigate fuel consumption, execute comparison of sister vessels, Hull fouling management Resolution of claims and disputes in a timely and cost-effective manner Work closely assisting chartering and operations with feedback on commercial terms; providing expert advice on vsl performance - related matters; identifying issues and proposing solutions Delivering timely and accurate information to the Operations and trading desk and full understanding with reconciliation of vessel performance against the contract and ship valuation. Support the automation of the S&C claims to Owners process The Candidate: Hold a degree or completed apprenticeship Background in Marine Engineering or Naval Architecture, preferably with relevant experience Prior experience of creating and defending vessel speed and consumption claims essential Knowledge of vessel operations, propulsion systems, and maritime technology Detail-oriented with the ability to identify performance trends and anomalies Willingness to work in a demanding environment, comfortable working to tight timescales and managing conflicting priorities Confident decision making and ability to present and defend arguments clearly Confident manipulating numerical data Strong analytical and problem solving skills Proficiency in data analysis tools Advantageous, but not a must Experience using Veson IMOS Experience creating and using databases/Microsoft Access Familiarity with charter parties, charter party claims handling, or marine insurance is also desirable Benefits: With a range of competitive benefits, we not only offer excellent development prospects and an attractive remuneration package, but also take care of your well-being and understand that life-work integration is essential. Also our offer includes the following perks: Work at the commercial heart right on one of Europe's largest trading floors directly shaping the energy transition Task oriented and hybrid working model Join a diverse and multicultural team in a highly dynamic and rapidly growing business State-of-the-art campus with free fitness center, child care, on-site barista & restaurants This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing
Legal Tech Analyst - Liverpool! Do you love solving problems and have a knack for technology? A leading law firm in Liverpool needs a talented analyst to join their growing team. The perks: Competitive salary (around £35,000) Work with cutting-edge legal technology Friendly and supportive work environment Flexible work options (minimum 3 days in the office) Great benefits package The job: Help users with their legal tech tools (like HighQ and DocuSign) Troubleshoot technical problems Be the first point of contact for user questions Improve how things work You're a great fit if you have: 1-2 years of tech support experience required (training provided!) Strong computer skills (Microsoft Office a plus) Great communication and problem-solving skills A willingness to learn and work independently If interested in working in the Legal Technology Industry please apply! We look forward to receiving your application.
25/06/2024
Full time
Legal Tech Analyst - Liverpool! Do you love solving problems and have a knack for technology? A leading law firm in Liverpool needs a talented analyst to join their growing team. The perks: Competitive salary (around £35,000) Work with cutting-edge legal technology Friendly and supportive work environment Flexible work options (minimum 3 days in the office) Great benefits package The job: Help users with their legal tech tools (like HighQ and DocuSign) Troubleshoot technical problems Be the first point of contact for user questions Improve how things work You're a great fit if you have: 1-2 years of tech support experience required (training provided!) Strong computer skills (Microsoft Office a plus) Great communication and problem-solving skills A willingness to learn and work independently If interested in working in the Legal Technology Industry please apply! We look forward to receiving your application.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
.NET DEVELOPER - LEGAL SYSTEMS - SOUTHAMPTON C#, .NET, SQL, SOAP/REST APIs, HTML, CSS, JavaScript, Azure Looking for someone with legal systems experience & expertise Greenfield project combining the work of multiple Legacy systems Southampton, Office based working (Must be based locally) Up to £50,000 per annum + benefits Although they might not be Pearson Hardman in the heart of New York City this law firm is doing some incredible work across the UK. They're specialists in injury law bringing justice and compensation to those who've faced life-altering circumstances. They've grown, merged and acquired other firms meaning their systems have become fragmented and now they're on a mission to fix this with 1 new slick platform that will streamline their operations and directly contribute to better outcomes for those who need their help most. You can be a part of this mission. Key Skills: Prior experience building or contributing to legal systems or software Strong experience with C#.NET development for software applications Experience with SQL databases and ideally merging or data migration of several databases Experience with Azure cloud and Microsoft cloud suite Strong understanding of SOAP/RESTful APIs Excellent communication skills and ability to communicate well with technical and non-technical staff Ability to speak to key stakeholders, understand needs and translate this to business/software requirements Beneficial skills: Experience working as a business/analyst or analyst developer Prior experience in a data migration from SQL to Azure cloud Prior experience merging and migrating multiple systems into 1 greenfield system Experience building a cloud based legal software application Software architecture or design experience If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this role is UK based and hybrid working, all candidates must be based within a commutable distance of the Southampton office and those looking to relocate for the role or remote working will not be considered. All candidates must have full rights to work in the UK without sponsorship. No visa sponsorship can be offered and those on temporary visas such as PSW visa or spousal visa cannot be Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
24/06/2024
Full time
.NET DEVELOPER - LEGAL SYSTEMS - SOUTHAMPTON C#, .NET, SQL, SOAP/REST APIs, HTML, CSS, JavaScript, Azure Looking for someone with legal systems experience & expertise Greenfield project combining the work of multiple Legacy systems Southampton, Office based working (Must be based locally) Up to £50,000 per annum + benefits Although they might not be Pearson Hardman in the heart of New York City this law firm is doing some incredible work across the UK. They're specialists in injury law bringing justice and compensation to those who've faced life-altering circumstances. They've grown, merged and acquired other firms meaning their systems have become fragmented and now they're on a mission to fix this with 1 new slick platform that will streamline their operations and directly contribute to better outcomes for those who need their help most. You can be a part of this mission. Key Skills: Prior experience building or contributing to legal systems or software Strong experience with C#.NET development for software applications Experience with SQL databases and ideally merging or data migration of several databases Experience with Azure cloud and Microsoft cloud suite Strong understanding of SOAP/RESTful APIs Excellent communication skills and ability to communicate well with technical and non-technical staff Ability to speak to key stakeholders, understand needs and translate this to business/software requirements Beneficial skills: Experience working as a business/analyst or analyst developer Prior experience in a data migration from SQL to Azure cloud Prior experience merging and migrating multiple systems into 1 greenfield system Experience building a cloud based legal software application Software architecture or design experience If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this role is UK based and hybrid working, all candidates must be based within a commutable distance of the Southampton office and those looking to relocate for the role or remote working will not be considered. All candidates must have full rights to work in the UK without sponsorship. No visa sponsorship can be offered and those on temporary visas such as PSW visa or spousal visa cannot be Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Role: Senior Network Analyst Salary: 52k - 56k Location: Birmingham (Hybrid - few days a week on site) We are seeking a Network Services Senior Analyst who will be responsible for the adoption and use of information and digital technology. You will be part of a team who is responsible for the effective operation, support and maintenance of existing, operational technology systems, including technology infrastructure (eg Servers, databases, networks) and end-user devices (eg desktop PC's, smartphones, tablets, Airwave terminals). You will also be responsible for the network infrastructure including the provision of Airwave, telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. You will also be responsible for providing expert advice across a range of disciplines within the scope of their teams, developing new processes and technology to support the company and continuously improving existing people, processes, and technology. Key Responsibilities: Airwave infrastructure - including covert and overt end-user Airwave devices, Integrated Communications Control System (ICCS), Airwave fleet mapping, and Airwave coverage. Data network infrastructure - including Local Area Networking, Wide Area Networking, and Wireless Networking. Voice and video infrastructure - including Voice Over IP (VOIP) and Video Conferencing technology. Firewall and gateway infrastructure - providing secure connectivity to the Internet and other networks (eg CJX, PSN). Key Deliverables: The provision of network services to include the support and maintenance of policy, systems and procedures, performance management, together with the efficient and effective use of resources; Provide specialist technical skills and knowledge that facilitate the security, integrity, and availability of Airwave infrastructure, data and voice network infrastructure; video conferencing technology; Firewall and gateway technology; Provide technical support assistance to projects as required; manage incidents and service requests, control and manage technical resources; provide escalation route for issues, minimise the impact of work undertaken on users and ensure technology is maintained, serviced, and repaired as required; Take the lead on relevant incident, configuration, availability, capacity, continuity and release management in line with the ITIL framework; Assist with the live implementation of new systems and their consequent maintenance and support, ensuring efficiency, legality and security are maintained; Ability to interpret statistical data and advise management of trends; Revise or develop procedure and policy for approval and contribute to their successful implementation in order to deliver appropriate benefits and ensure external (eg legislative) requirements are met; Provide technical expertise as required in one or more of the following areas: Data network technology, Voice network technology and telephony, Airwave ICCS, Firewall technology, Video conferencing technology Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) Telephony Expertise (Avaya or Microsoft Teams Telephony would be perfect, but general telephony is expected) Routing/Switching and Firewall Expertise ITIL understanding Network technology and/or Airwave technology expertise National standards and legislation regarding communications knowledge Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Delegating work Communicated with senior managers from a customer service perspective using written and oral methods Benefits: Lucrative Pension Package Generous Holiday Package Extensive Benefits Package Contact us for further Information What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
19/06/2024
Full time
Role: Senior Network Analyst Salary: 52k - 56k Location: Birmingham (Hybrid - few days a week on site) We are seeking a Network Services Senior Analyst who will be responsible for the adoption and use of information and digital technology. You will be part of a team who is responsible for the effective operation, support and maintenance of existing, operational technology systems, including technology infrastructure (eg Servers, databases, networks) and end-user devices (eg desktop PC's, smartphones, tablets, Airwave terminals). You will also be responsible for the network infrastructure including the provision of Airwave, telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. You will also be responsible for providing expert advice across a range of disciplines within the scope of their teams, developing new processes and technology to support the company and continuously improving existing people, processes, and technology. Key Responsibilities: Airwave infrastructure - including covert and overt end-user Airwave devices, Integrated Communications Control System (ICCS), Airwave fleet mapping, and Airwave coverage. Data network infrastructure - including Local Area Networking, Wide Area Networking, and Wireless Networking. Voice and video infrastructure - including Voice Over IP (VOIP) and Video Conferencing technology. Firewall and gateway infrastructure - providing secure connectivity to the Internet and other networks (eg CJX, PSN). Key Deliverables: The provision of network services to include the support and maintenance of policy, systems and procedures, performance management, together with the efficient and effective use of resources; Provide specialist technical skills and knowledge that facilitate the security, integrity, and availability of Airwave infrastructure, data and voice network infrastructure; video conferencing technology; Firewall and gateway technology; Provide technical support assistance to projects as required; manage incidents and service requests, control and manage technical resources; provide escalation route for issues, minimise the impact of work undertaken on users and ensure technology is maintained, serviced, and repaired as required; Take the lead on relevant incident, configuration, availability, capacity, continuity and release management in line with the ITIL framework; Assist with the live implementation of new systems and their consequent maintenance and support, ensuring efficiency, legality and security are maintained; Ability to interpret statistical data and advise management of trends; Revise or develop procedure and policy for approval and contribute to their successful implementation in order to deliver appropriate benefits and ensure external (eg legislative) requirements are met; Provide technical expertise as required in one or more of the following areas: Data network technology, Voice network technology and telephony, Airwave ICCS, Firewall technology, Video conferencing technology Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) Telephony Expertise (Avaya or Microsoft Teams Telephony would be perfect, but general telephony is expected) Routing/Switching and Firewall Expertise ITIL understanding Network technology and/or Airwave technology expertise National standards and legislation regarding communications knowledge Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Delegating work Communicated with senior managers from a customer service perspective using written and oral methods Benefits: Lucrative Pension Package Generous Holiday Package Extensive Benefits Package Contact us for further Information What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an IT Operational Risk and Controls Analyst. Candidate will provide critical support to the Director of Operational Risk to evaluate IT and Security risks by assisting with risk assessments and applying aspects of the risk management framework across the process, risk, and control universe. Additionally, this role will help with the risk assessment program activities, coordinate with other functions (eg IT, Security, TPRM, Legal, Compliance, and Internal Audit) and facilitate appropriate Corporate Risk governance to ensure alignment to strategy and short-term objectives. Responsibilities: Collaborate with IT, Security, TPRM, Legal, Compliance, and Internal Audit to ensure that Corporate Risk contributes to strengthening the overall effective management of IT and Security risk across the organization. Lead risk identification and assessment process for IT/Security risks and verify the consistency and reliability of the associated frameworks and systems. Drive adherence to methodologies, guidance, and standards applicable to risk identification and assessment frameworks. Maintain risk inventories, taxonomies, and other elements supporting IT/Security risk management and compliance activities. Lead and execute the IT and Security risk assessment process, while aligning to the risk and control universe, and regulatory requirements and expectations. Generate reports of Archer data for various stakeholders, including regulators. Help automate IT & Security risk oversight. Communicate results of risk assessments to governance committees, business owners, and various levels of leadership. Collaborate on the enhancement and maintenance of Corporate Risk program methodologies, policies, procedures, and job aides, including the development of new program activities. Track and update ORMC team internal findings, external exam issues, and business area self-identified issues resulting from Enterprise Risk Assessment. Qualifications: [Required] Advanced understanding of IT risk, Security risk, and intermediate understanding of Operational risk. [Required] Ability to act as a trusted advisor and provide effective challenge. [Required] Creative, independent thinker, with a willingness to develop and drive new ideas. [Required] Excellent written, verbal and presentation skills. [Required] Must be team-oriented and be able to collaborate effectively in department and cross-departmental efforts. [Required] Ability to work under pressure and with tight deadlines. [Preferred] Familiarity with Financial Market Utilities; securities and derivatives markets. [Preferred] Ability to work in a highly regulated environment, including with the SEC, CFTC, and Federal Reserve; Familiarity with the Covered Clearing Agency regulations. [Preferred] Understanding of cloud technologies, including experience supporting migration to a cloud platform. Technical Skills: [Required] Proficient in Microsoft Word, Excel, Access, and PowerPoint. [Required] Experience with eGRC systems (eg, Archer). Education and/or Experience: [Required] Bachelor's Degree in Information Systems, Computer Science (or equivalent) preferred. [Required] 5+ years of experience in enterprise risk, technology risk, security risk, or risk consultancy, specifically with focus on assessing IT and Security risk. [Preferred] Certification such as: CISSP, Security+, CSX-P, CET, CISA or CISM.
05/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an IT Operational Risk and Controls Analyst. Candidate will provide critical support to the Director of Operational Risk to evaluate IT and Security risks by assisting with risk assessments and applying aspects of the risk management framework across the process, risk, and control universe. Additionally, this role will help with the risk assessment program activities, coordinate with other functions (eg IT, Security, TPRM, Legal, Compliance, and Internal Audit) and facilitate appropriate Corporate Risk governance to ensure alignment to strategy and short-term objectives. Responsibilities: Collaborate with IT, Security, TPRM, Legal, Compliance, and Internal Audit to ensure that Corporate Risk contributes to strengthening the overall effective management of IT and Security risk across the organization. Lead risk identification and assessment process for IT/Security risks and verify the consistency and reliability of the associated frameworks and systems. Drive adherence to methodologies, guidance, and standards applicable to risk identification and assessment frameworks. Maintain risk inventories, taxonomies, and other elements supporting IT/Security risk management and compliance activities. Lead and execute the IT and Security risk assessment process, while aligning to the risk and control universe, and regulatory requirements and expectations. Generate reports of Archer data for various stakeholders, including regulators. Help automate IT & Security risk oversight. Communicate results of risk assessments to governance committees, business owners, and various levels of leadership. Collaborate on the enhancement and maintenance of Corporate Risk program methodologies, policies, procedures, and job aides, including the development of new program activities. Track and update ORMC team internal findings, external exam issues, and business area self-identified issues resulting from Enterprise Risk Assessment. Qualifications: [Required] Advanced understanding of IT risk, Security risk, and intermediate understanding of Operational risk. [Required] Ability to act as a trusted advisor and provide effective challenge. [Required] Creative, independent thinker, with a willingness to develop and drive new ideas. [Required] Excellent written, verbal and presentation skills. [Required] Must be team-oriented and be able to collaborate effectively in department and cross-departmental efforts. [Required] Ability to work under pressure and with tight deadlines. [Preferred] Familiarity with Financial Market Utilities; securities and derivatives markets. [Preferred] Ability to work in a highly regulated environment, including with the SEC, CFTC, and Federal Reserve; Familiarity with the Covered Clearing Agency regulations. [Preferred] Understanding of cloud technologies, including experience supporting migration to a cloud platform. Technical Skills: [Required] Proficient in Microsoft Word, Excel, Access, and PowerPoint. [Required] Experience with eGRC systems (eg, Archer). Education and/or Experience: [Required] Bachelor's Degree in Information Systems, Computer Science (or equivalent) preferred. [Required] 5+ years of experience in enterprise risk, technology risk, security risk, or risk consultancy, specifically with focus on assessing IT and Security risk. [Preferred] Certification such as: CISSP, Security+, CSX-P, CET, CISA or CISM.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
04/06/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)