Overview: Join a leading news media company known for its commitment to quality journalism and innovative digital presence. We are looking for a talented and experienced Product Lead to drive the growth of the online communities. This role is crucial for enhancing user engagement and developing new revenue streams within the digital ecosystem. Job Summary: The Product Lead - Online Community Growth will be responsible for strategising, planning, and executing initiatives to build and expand the online communities. This role requires a proven track record of growing online communities and revenue streams within a media company . The ideal candidate will be adept at leveraging digital platforms, creating engaging content, and fostering a vibrant community culture. Key Responsibilities: Strategic Planning: Develop and implement a comprehensive strategy to grow and engage online communities, aligning with the company's overall digital strategy. Community Building: Foster and manage online communities across various platforms, including social media, forums, and proprietary digital channels. Content Development: Collaborate with editorial and content teams to create compelling content that drives community engagement and growth. Revenue Generation: Identify and develop new revenue streams related to community growth, such as subscription models, sponsored content, and partnership opportunities. Data Analysis: Utilise analytics to monitor community growth, engagement metrics, and revenue performance, making data-driven decisions to optimise strategies. User Engagement: Implement initiatives to enhance user interaction, satisfaction, and loyalty within online communities. Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure cohesive community-building efforts. Feedback Loop: Establish mechanisms for collecting and analysing user feedback to continuously improve the community experience. Trend Monitoring: Stay up-to-date with industry trends and best practices in community management and digital engagement. Qualifications: Experience: Minimum of 5-7 years of experience in growing online communities and developing revenue streams within a media company. Digital Expertise: Strong understanding of digital platforms, social media, and community engagement tools. Education: Bachelor's degree in Marketing, Communications, Digital Media, or a related field. A master's degree is a plus. Analytical Skills: Proficiency in data analysis and using metrics to drive decision-making and strategy adjustments. Communication Skills: Excellent verbal and written communication skills, with the ability to craft compelling narratives and engage diverse audiences. Project Management: Proven ability to manage multiple projects simultaneously, with strong organisational and time management skills. Leadership: Strong leadership and team management abilities, with experience leading cross-functional initiatives. Creativity: Innovative mindset with a passion for creating engaging digital experiences. Interpersonal Skills: Excellent interpersonal skills, with the ability to build relationships and work collaboratively with internal and external stakeholders.
26/06/2024
Overview: Join a leading news media company known for its commitment to quality journalism and innovative digital presence. We are looking for a talented and experienced Product Lead to drive the growth of the online communities. This role is crucial for enhancing user engagement and developing new revenue streams within the digital ecosystem. Job Summary: The Product Lead - Online Community Growth will be responsible for strategising, planning, and executing initiatives to build and expand the online communities. This role requires a proven track record of growing online communities and revenue streams within a media company . The ideal candidate will be adept at leveraging digital platforms, creating engaging content, and fostering a vibrant community culture. Key Responsibilities: Strategic Planning: Develop and implement a comprehensive strategy to grow and engage online communities, aligning with the company's overall digital strategy. Community Building: Foster and manage online communities across various platforms, including social media, forums, and proprietary digital channels. Content Development: Collaborate with editorial and content teams to create compelling content that drives community engagement and growth. Revenue Generation: Identify and develop new revenue streams related to community growth, such as subscription models, sponsored content, and partnership opportunities. Data Analysis: Utilise analytics to monitor community growth, engagement metrics, and revenue performance, making data-driven decisions to optimise strategies. User Engagement: Implement initiatives to enhance user interaction, satisfaction, and loyalty within online communities. Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure cohesive community-building efforts. Feedback Loop: Establish mechanisms for collecting and analysing user feedback to continuously improve the community experience. Trend Monitoring: Stay up-to-date with industry trends and best practices in community management and digital engagement. Qualifications: Experience: Minimum of 5-7 years of experience in growing online communities and developing revenue streams within a media company. Digital Expertise: Strong understanding of digital platforms, social media, and community engagement tools. Education: Bachelor's degree in Marketing, Communications, Digital Media, or a related field. A master's degree is a plus. Analytical Skills: Proficiency in data analysis and using metrics to drive decision-making and strategy adjustments. Communication Skills: Excellent verbal and written communication skills, with the ability to craft compelling narratives and engage diverse audiences. Project Management: Proven ability to manage multiple projects simultaneously, with strong organisational and time management skills. Leadership: Strong leadership and team management abilities, with experience leading cross-functional initiatives. Creativity: Innovative mindset with a passion for creating engaging digital experiences. Interpersonal Skills: Excellent interpersonal skills, with the ability to build relationships and work collaboratively with internal and external stakeholders.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Exchange Online M365 Engineer. Candidate will be responsible for the design, support, and automation of a secure enterprise collaboration environment. Responsibilities: Exchange Server, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated support Troubleshooting networks, network appliances, using common network tools to identify issues Azure tenant/cloud infrastructure administration Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Minimum 5 years experience supporting Corporate Email System including Exchange Server 2019, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated systems Minimum 3 years Experience with Microsoft's MDM solution Endpoint Manager/Intune, understand limitations and capabilities of Apple/Android BYOD devices Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Passion to identify, investigate, and drive new technology within various interconnected technology systems Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Bachelor of Science in Computer Science or related degree or equivalent experience Certificates or Licenses: Microsoft 365 Certified Enterprise Administrator Expert certification or equivalent experience
26/06/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Exchange Online M365 Engineer. Candidate will be responsible for the design, support, and automation of a secure enterprise collaboration environment. Responsibilities: Exchange Server, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated support Troubleshooting networks, network appliances, using common network tools to identify issues Azure tenant/cloud infrastructure administration Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Minimum 5 years experience supporting Corporate Email System including Exchange Server 2019, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated systems Minimum 3 years Experience with Microsoft's MDM solution Endpoint Manager/Intune, understand limitations and capabilities of Apple/Android BYOD devices Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Passion to identify, investigate, and drive new technology within various interconnected technology systems Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Bachelor of Science in Computer Science or related degree or equivalent experience Certificates or Licenses: Microsoft 365 Certified Enterprise Administrator Expert certification or equivalent experience
Title - Benefits Manager Reports to Head of Data & Reporting Direct Reports N/A Location London or Manchester Team CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Benefits Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Benefits Manager will ensure that initiatives/projects/programmes are delivering in accordance with the agreed cost and benefits profile set out in the business case. Reporting to the Head of Data & Reporting, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Define, agree and deliver the cost and benefits management process, working with finance and broader business stakeholders as required. * Develop and oversee the benefits realisation framework, tracking performance against business case projections. * Work in partnership with Finance to monitor the financial aspects of all portfolio initiatives, identifying deviations from expected outcomes and initiating corrective action as required. Proactively monitoring costs and benefits, calling out under-performance as needed. * Support the transition to new financial management practices, including the Ex-Ante Price Control regime. * Collaborate with finance and project teams to validate cost and benefit assumptions throughout project life cycles. * Provide regular reports on benefits realisation to the EPMO and senior leadership team as required. * Educate and guide project managers on the importance of benefits tracking and reporting. * Advocacy for benefits management best practices across the organisation. * Support the shift to the new Ex-Ante Price Control regime. * Live the DCC values in all day-to-day activities. . Skills and Experience * Financial Experience - Solid experience in financial management relating to project and portfolio management. * Benefits Management - Significant knowledge of and experience in tracking and reporting on costs and benefits for a portfolio. * Analytical Mindset - Strong analytical and problem-solving abilities. Strong analytical and forecasting skills with a focus on financial outcomes. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. Ability to communicate financial concepts to non-financial stakeholders. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Bachelor's degree in Finance, Economics or a related field OR equivalent professional experience. * Advanced qualifications in financial analysis and/or portfolio management are highly desirable. Unfortunately due to the high volum of applicants, we won't be able to respond to everyone.
26/06/2024
Full time
Title - Benefits Manager Reports to Head of Data & Reporting Direct Reports N/A Location London or Manchester Team CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Benefits Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Benefits Manager will ensure that initiatives/projects/programmes are delivering in accordance with the agreed cost and benefits profile set out in the business case. Reporting to the Head of Data & Reporting, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Define, agree and deliver the cost and benefits management process, working with finance and broader business stakeholders as required. * Develop and oversee the benefits realisation framework, tracking performance against business case projections. * Work in partnership with Finance to monitor the financial aspects of all portfolio initiatives, identifying deviations from expected outcomes and initiating corrective action as required. Proactively monitoring costs and benefits, calling out under-performance as needed. * Support the transition to new financial management practices, including the Ex-Ante Price Control regime. * Collaborate with finance and project teams to validate cost and benefit assumptions throughout project life cycles. * Provide regular reports on benefits realisation to the EPMO and senior leadership team as required. * Educate and guide project managers on the importance of benefits tracking and reporting. * Advocacy for benefits management best practices across the organisation. * Support the shift to the new Ex-Ante Price Control regime. * Live the DCC values in all day-to-day activities. . Skills and Experience * Financial Experience - Solid experience in financial management relating to project and portfolio management. * Benefits Management - Significant knowledge of and experience in tracking and reporting on costs and benefits for a portfolio. * Analytical Mindset - Strong analytical and problem-solving abilities. Strong analytical and forecasting skills with a focus on financial outcomes. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. Ability to communicate financial concepts to non-financial stakeholders. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Bachelor's degree in Finance, Economics or a related field OR equivalent professional experience. * Advanced qualifications in financial analysis and/or portfolio management are highly desirable. Unfortunately due to the high volum of applicants, we won't be able to respond to everyone.
Request Technology - Craig Johnson
Washington, Washington DC
*Position is bonus eligible* Prestigious Global Firm is currently seeking a Conference Center Technology Support Analyst. Candidate will report to the DC Conference Technology Manager. The candidate must have excellent customer service skills and must be able to provide white glove service to all users of the conference center. The candidate must establish and maintain effective, courteous relationships with customers and team members. Strong analytical reasoning and AV troubleshooting skills are a plus. Individual must also possess excellent judgment regarding local Conference Technology matters. Must be able to assess situations quickly and proactively to ensure customer/client satisfaction. Responsibilities: Support the day-to-day Conference Center Technology operational needs. Assist the DC conference technology supervisor with organizing and documenting all aspect of conference technology. Help upkeep documentation on all maintenance activities including any equipment changes and incident reports. Set up audio conferences (microphones, sound systems, speakerphones, conference calls) Set up and maintain visiting attorney offices. Set up presentation equipment (LCD projectors, screens, videos) Laptops (webcasts, network connections) Become proficient on the operation of Kirkland's Crestron program. Ensure daily that all onsite Conference Center Technology systems are fully functional. Perform system maintenance as scheduled and work with vendors as required. Exhibit helpful, customer service-oriented attitude with team members and end-users. Remain calm yet communicate (and act) with sense of urgency when end-user has an urgent matter requiring resolution. General knowledge and troubleshooting of the firm's standard hardware such as laptop and related programs. General knowledge and troubleshooting of the firm's standard applications such as Outlook 365 and Microsoft Office Suite applications. Strong Knowledge of Microsoft PowerPoint Strong Knowledge of ZOOM, Microsoft Teams, Webex and other unified commination platforms Test with external sites prior to meeting (ideally in the same video conference room as meeting) Coordinate with meeting host to confirm full understanding of what they are trying to achieve during their meeting. Daily systems room checks to ensure all of technical features are running at optimum prior to room usage. Provide immediate response to client requests for assistance. Maintain confidentiality in all client and firm matters. Qualifications: 5 years of AV experience in a conference center environment. Must be working towards or have an AVIXA CTS certification and maintained during employment. Exceptional customer service abilities. Superior oral and written communication and problem-solving/strategizing skills. Ability to lift at least 30 pounds and able to move freely within the workplace. Willingness to learn and adapt to new systems and procedures/stay current with AV technology. Flexibility in daily work hours to meet the conference client's needs including weekends Basic proficiency in core application suite. Basic PC troubleshooting skills. Able to set up and operate AV systems. Able to troubleshoot AV systems and diagnose routine issues. Able to perform routine maintenance on AV equipment. Able to maintain documentation on equipment maintenance. Stays current on the state of the AV industry. Capable of developing event workflow plans. Ability to read A/V drawings for tier one troubleshooting. Effective production support activities, including advanced business and technical writing.
26/06/2024
Full time
*Position is bonus eligible* Prestigious Global Firm is currently seeking a Conference Center Technology Support Analyst. Candidate will report to the DC Conference Technology Manager. The candidate must have excellent customer service skills and must be able to provide white glove service to all users of the conference center. The candidate must establish and maintain effective, courteous relationships with customers and team members. Strong analytical reasoning and AV troubleshooting skills are a plus. Individual must also possess excellent judgment regarding local Conference Technology matters. Must be able to assess situations quickly and proactively to ensure customer/client satisfaction. Responsibilities: Support the day-to-day Conference Center Technology operational needs. Assist the DC conference technology supervisor with organizing and documenting all aspect of conference technology. Help upkeep documentation on all maintenance activities including any equipment changes and incident reports. Set up audio conferences (microphones, sound systems, speakerphones, conference calls) Set up and maintain visiting attorney offices. Set up presentation equipment (LCD projectors, screens, videos) Laptops (webcasts, network connections) Become proficient on the operation of Kirkland's Crestron program. Ensure daily that all onsite Conference Center Technology systems are fully functional. Perform system maintenance as scheduled and work with vendors as required. Exhibit helpful, customer service-oriented attitude with team members and end-users. Remain calm yet communicate (and act) with sense of urgency when end-user has an urgent matter requiring resolution. General knowledge and troubleshooting of the firm's standard hardware such as laptop and related programs. General knowledge and troubleshooting of the firm's standard applications such as Outlook 365 and Microsoft Office Suite applications. Strong Knowledge of Microsoft PowerPoint Strong Knowledge of ZOOM, Microsoft Teams, Webex and other unified commination platforms Test with external sites prior to meeting (ideally in the same video conference room as meeting) Coordinate with meeting host to confirm full understanding of what they are trying to achieve during their meeting. Daily systems room checks to ensure all of technical features are running at optimum prior to room usage. Provide immediate response to client requests for assistance. Maintain confidentiality in all client and firm matters. Qualifications: 5 years of AV experience in a conference center environment. Must be working towards or have an AVIXA CTS certification and maintained during employment. Exceptional customer service abilities. Superior oral and written communication and problem-solving/strategizing skills. Ability to lift at least 30 pounds and able to move freely within the workplace. Willingness to learn and adapt to new systems and procedures/stay current with AV technology. Flexibility in daily work hours to meet the conference client's needs including weekends Basic proficiency in core application suite. Basic PC troubleshooting skills. Able to set up and operate AV systems. Able to troubleshoot AV systems and diagnose routine issues. Able to perform routine maintenance on AV equipment. Able to maintain documentation on equipment maintenance. Stays current on the state of the AV industry. Capable of developing event workflow plans. Ability to read A/V drawings for tier one troubleshooting. Effective production support activities, including advanced business and technical writing.
Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.
26/06/2024
Full time
Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.
Service Delivery Manager - Hybrid - Staines Our client, a leader in their field, is looking for a Service Delivery Manager to join their team. You will be working with the testing team and delivery team to ensure the Environment, change, and release Management process are followed as implemented You will be responsible for the development and implementation of documented Processes and Procedures. You will also be responsible for ensuring Live issues are followed up on and fixed within SLAs. S you will have the following skills/;- Knowledge of ITIL, Agile and DevOps, including Incident Management, Problem Management, and Change Management. Developing and delivering service improvements Proven experience of service management & application support knowledge of service recovery, incident and problem management Experience using service management, service monitoring, knowledge management, communication and workflow tools. Hands-on experience as Service Delivery lead/manager Extensive problem-solving and debugging skills. Experience in providing services to agreed SLAs Experienced in Problem and Incident Management Strong interpersonal and communication skills If this could be your next career move, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/06/2024
Full time
Service Delivery Manager - Hybrid - Staines Our client, a leader in their field, is looking for a Service Delivery Manager to join their team. You will be working with the testing team and delivery team to ensure the Environment, change, and release Management process are followed as implemented You will be responsible for the development and implementation of documented Processes and Procedures. You will also be responsible for ensuring Live issues are followed up on and fixed within SLAs. S you will have the following skills/;- Knowledge of ITIL, Agile and DevOps, including Incident Management, Problem Management, and Change Management. Developing and delivering service improvements Proven experience of service management & application support knowledge of service recovery, incident and problem management Experience using service management, service monitoring, knowledge management, communication and workflow tools. Hands-on experience as Service Delivery lead/manager Extensive problem-solving and debugging skills. Experience in providing services to agreed SLAs Experienced in Problem and Incident Management Strong interpersonal and communication skills If this could be your next career move, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior IT Infrastructure Manager (UK & North America) One of Europe leading food manufacturing and distributions companies with a global presence requires a Senior IT Infrastructure and Operations Manager to based out of its UK hub within Greater Bath area. This company has remained family owned and have significant operations in the UK, Europe and North America with ambitions growth plans. They have developed a range of products designed to 'enhance health and well-being' and support British food and farming and focus on using the best 'ethical and sustainably' sourced produce. The I&O Manager is a key member of the IT leadership team and contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling business value. This is the most senior role in the infrastructure and operations (I&O) function within IT, accountable for IT I&O throughout the organisation. The Senior Infrastructure Manager is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise including manufacturing and logistics technologies. This role reports to the VP, Information Technology and has line management responsibilities for a team of 10. Key responsibilities Sets the mission, vision, and strategy of the I&O organisation to maximise the success of business and IT enterprise initiatives. Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity. Works with the IT senior leadership team on the service portfolio and governance required to prioritise resources, including budget. Works with key stakeholders to measure and prioritise technical debt remediation. Builds successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs. Creates and aligns an I&O value map by linking targeted business outcomes with the future- state business capabilities required to achieve them. Drives alignment of I&O strategies to the organization's environmental, social and governance Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within Creates a culture of continuous cost optimisation. Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related This includes delivery of a comprehensive IT asset management program. Collaborates with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy. Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required. Required skills Extensive IT Infrastructure experience, ideally within a multi-site/multi-branch environment with a Head Office (Manufacturing, Retail, Distribution, etc) A least 2 years of previous experience managing the day-to-day IT Operations of a medium to large customer-facing organisation. A proactive, hands-on all rounder who combines a highly technical skill set with the ability to lead technical teams. Significant experience of leading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectives. Experience as a key contributor to a large-scale IT improvement program and knowledge of the associated challenges, is essential Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role Evangelising and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Consolidating operations capabilities in large, complex enterprise organisations to deliver improved efficiency, while balancing customer preferences for agility. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Ability to build consensus, make decisions based on many variables, and gain support for major Self-starter who self-assesses and solicits feedback from others to improve their performance. Experience developing strategies to leverage fusion teams that embrace business technologists Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore/offshore resource models This role offers a basic salary up to £90K with an additional car allowance/car, bonus, pension. Hybrid role: 3 days onsite in Greater Bath office. This is a fantastic opportunity to join a true industry leader in a position of real influence.
26/06/2024
Full time
Senior IT Infrastructure Manager (UK & North America) One of Europe leading food manufacturing and distributions companies with a global presence requires a Senior IT Infrastructure and Operations Manager to based out of its UK hub within Greater Bath area. This company has remained family owned and have significant operations in the UK, Europe and North America with ambitions growth plans. They have developed a range of products designed to 'enhance health and well-being' and support British food and farming and focus on using the best 'ethical and sustainably' sourced produce. The I&O Manager is a key member of the IT leadership team and contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling business value. This is the most senior role in the infrastructure and operations (I&O) function within IT, accountable for IT I&O throughout the organisation. The Senior Infrastructure Manager is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise including manufacturing and logistics technologies. This role reports to the VP, Information Technology and has line management responsibilities for a team of 10. Key responsibilities Sets the mission, vision, and strategy of the I&O organisation to maximise the success of business and IT enterprise initiatives. Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity. Works with the IT senior leadership team on the service portfolio and governance required to prioritise resources, including budget. Works with key stakeholders to measure and prioritise technical debt remediation. Builds successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs. Creates and aligns an I&O value map by linking targeted business outcomes with the future- state business capabilities required to achieve them. Drives alignment of I&O strategies to the organization's environmental, social and governance Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within Creates a culture of continuous cost optimisation. Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related This includes delivery of a comprehensive IT asset management program. Collaborates with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy. Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required. Required skills Extensive IT Infrastructure experience, ideally within a multi-site/multi-branch environment with a Head Office (Manufacturing, Retail, Distribution, etc) A least 2 years of previous experience managing the day-to-day IT Operations of a medium to large customer-facing organisation. A proactive, hands-on all rounder who combines a highly technical skill set with the ability to lead technical teams. Significant experience of leading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectives. Experience as a key contributor to a large-scale IT improvement program and knowledge of the associated challenges, is essential Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role Evangelising and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Consolidating operations capabilities in large, complex enterprise organisations to deliver improved efficiency, while balancing customer preferences for agility. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Ability to build consensus, make decisions based on many variables, and gain support for major Self-starter who self-assesses and solicits feedback from others to improve their performance. Experience developing strategies to leverage fusion teams that embrace business technologists Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore/offshore resource models This role offers a basic salary up to £90K with an additional car allowance/car, bonus, pension. Hybrid role: 3 days onsite in Greater Bath office. This is a fantastic opportunity to join a true industry leader in a position of real influence.
SAP Technical Consultant - SAP Enable now Job Description Title: SAP Enable Consultant SAP Enable now Location: Hybrid - 4 days per week in Reading Duration: 4-5 months contract We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SAP Enable now Consultant for one of their Clients based in Reading (Hybrid). IR35: This role is Inside of IR35 Role Description: Who you'll be working with As one of the leading SAP Integrators, we are looking for an SAP Enable Now technical consultant to manage the installation and configuration of an on-premise instance of this solution for our client. The focus of your role Bring SAP Enable now technical knowledge and expertise to supplement the SAP training team. What you'll do Support the detailed training needs analysis to build an understanding of requirements per business function. Run demos of SAP Enable Now to key business stakeholders to raise awareness and buy-in. Support the identification and onboarding of training SMES from across the business to help with review of training content. Support design of supplementary training material to help articulate the change per persona group. Run strategy and configuration workshops to better understand how the client wants SAP Enable Now to be set up to meet their needs. Manage the technical installation and configuration of SAP Enable Now solutions, lliaising with the client technical lead and specialists (eg, in identity management, SSO, service infrastructure) as required. What you'll bring Experience leading the technical implementation of SAP Enable Now instances on-premise including: SAP Enable Now manager installation. Client applications Authentication and authorisation Initial health check SAP companion implementation and configuration Strong customer focus with good client facing consulting capability as roles are working collaboratively with our clients, and on behalf of our clients with their suppliers. Participate in knowledge sharing with colleagues in SAP technical and related client business matters to help upskill the training team on SAP Enable Now configuration. Experience running demonstrations of SAP Enable Now functionality and also workshop facilitate to define what needs to be configured. Strong PowerPoint design skills to support the creation of supplementary training content. Experience completing detailed training needs analysis. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
26/06/2024
Project-based
SAP Technical Consultant - SAP Enable now Job Description Title: SAP Enable Consultant SAP Enable now Location: Hybrid - 4 days per week in Reading Duration: 4-5 months contract We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SAP Enable now Consultant for one of their Clients based in Reading (Hybrid). IR35: This role is Inside of IR35 Role Description: Who you'll be working with As one of the leading SAP Integrators, we are looking for an SAP Enable Now technical consultant to manage the installation and configuration of an on-premise instance of this solution for our client. The focus of your role Bring SAP Enable now technical knowledge and expertise to supplement the SAP training team. What you'll do Support the detailed training needs analysis to build an understanding of requirements per business function. Run demos of SAP Enable Now to key business stakeholders to raise awareness and buy-in. Support the identification and onboarding of training SMES from across the business to help with review of training content. Support design of supplementary training material to help articulate the change per persona group. Run strategy and configuration workshops to better understand how the client wants SAP Enable Now to be set up to meet their needs. Manage the technical installation and configuration of SAP Enable Now solutions, lliaising with the client technical lead and specialists (eg, in identity management, SSO, service infrastructure) as required. What you'll bring Experience leading the technical implementation of SAP Enable Now instances on-premise including: SAP Enable Now manager installation. Client applications Authentication and authorisation Initial health check SAP companion implementation and configuration Strong customer focus with good client facing consulting capability as roles are working collaboratively with our clients, and on behalf of our clients with their suppliers. Participate in knowledge sharing with colleagues in SAP technical and related client business matters to help upskill the training team on SAP Enable Now configuration. Experience running demonstrations of SAP Enable Now functionality and also workshop facilitate to define what needs to be configured. Strong PowerPoint design skills to support the creation of supplementary training content. Experience completing detailed training needs analysis. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/06/2024
Full time
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Dynamics 365 CE Dev Lead £99K + Benefits 24 Month Fixed Term Contract Central London Reporting to: Data Workflow & RPS Senior Manager Are you ready to elevate your career by developing cutting-edge solutions on the Dynamics 365 platform? Join a dynamic team at a leading global law firm where your technical expertise will drive innovation and transform business processes, make a significant impact while working on high-profile projects. Role and Responsibilities of the Dev Lead: Manages the Dynamics 365 system with stakeholders and suppliers. Lead a team in designing, developing, testing, and deploying custom solutions. Translates requirements into technical designs. Develops and customizes Dynamics 365 solutions, including workflows, plugins, and integrations. Provide technical guidance, code reviews, and mentorship. Manage development tasks, timelines, and resources. Support and maintain Dynamics 365 applications. Enhance and promote Dynamics 365 solutions, including Customer Service and Sales Enterprise for CRM. Knowledge & Experience of the Dev Lead: Experienced as a Dynamics 365 CE/CRM Developer lead or technical lead. Proficient in C#, .NET, JavaScript, TypeScript, and Liquid. Experience with Azure services, Power Platform, and DevOps Skilled in integrating external systems using APIs and web services. Experienced in Power Platform (Power Apps, Power Automate, Power BI, and Power Pages). Ability to lead a team. Familiar with agile development, DevOps practices, and version control systems (eg, Git). Desirable Qualifications: Experience with Universal Resource Scheduling in Dynamics 365. Experience with IntroHive and Peppermint's CRM solutions. This global law firm has 48 offices in 29 countries committed to diversity, equity, and inclusion, and they support employee wellbeing. If your skill set is a match please apply, lets advance your career.
26/06/2024
Dynamics 365 CE Dev Lead £99K + Benefits 24 Month Fixed Term Contract Central London Reporting to: Data Workflow & RPS Senior Manager Are you ready to elevate your career by developing cutting-edge solutions on the Dynamics 365 platform? Join a dynamic team at a leading global law firm where your technical expertise will drive innovation and transform business processes, make a significant impact while working on high-profile projects. Role and Responsibilities of the Dev Lead: Manages the Dynamics 365 system with stakeholders and suppliers. Lead a team in designing, developing, testing, and deploying custom solutions. Translates requirements into technical designs. Develops and customizes Dynamics 365 solutions, including workflows, plugins, and integrations. Provide technical guidance, code reviews, and mentorship. Manage development tasks, timelines, and resources. Support and maintain Dynamics 365 applications. Enhance and promote Dynamics 365 solutions, including Customer Service and Sales Enterprise for CRM. Knowledge & Experience of the Dev Lead: Experienced as a Dynamics 365 CE/CRM Developer lead or technical lead. Proficient in C#, .NET, JavaScript, TypeScript, and Liquid. Experience with Azure services, Power Platform, and DevOps Skilled in integrating external systems using APIs and web services. Experienced in Power Platform (Power Apps, Power Automate, Power BI, and Power Pages). Ability to lead a team. Familiar with agile development, DevOps practices, and version control systems (eg, Git). Desirable Qualifications: Experience with Universal Resource Scheduling in Dynamics 365. Experience with IntroHive and Peppermint's CRM solutions. This global law firm has 48 offices in 29 countries committed to diversity, equity, and inclusion, and they support employee wellbeing. If your skill set is a match please apply, lets advance your career.
Wintel Infrastructure Delivery Engineer | Inside IR35 Our client (major Defence organisation) is looking to onboard a strong Wintel Infrastructure Engineer to assist on a long-term programme, starting with an initial 6-month contract. For this role you must currently hold DV (Developed Vetting) level security clearance. We are unable to consider applications that do not hold this level of active clearance. Given the nature of the role - working closely with hardware upgrades/migrations you will need to be on-site a minimum of 3 days per week, though this could be up to 5 days on occasions. This will be operating Inside IR35, with competitive daily rates Key experience required: 3+ years implementing and supporting IT solutions based on Microsoft Server 2012R2 and later, ideally in a Defence setting 3+ years implementing and supporting Dell hardware solutions including Dell tools on non-Internet-connected secure systems, ideally in a Defence setting Experience of using Dell Server & Storage solutions sufficient to be competent to design & implement solutions based on Dell hardware Substantial experience of configuring and working with Microsoft operating systems, SQL, Microsoft Active Directory, Group Policy Manager, System Centre product suites, backup solutions, load balancing, and other enterprise level infrastructure technologies. Knowledge or experience of using DevOps pipelines and configuration-as-code, sufficient to work in a team where these are primary methods used for delivery of the designed solutions Experience working as part of a technical design & delivery team
26/06/2024
Project-based
Wintel Infrastructure Delivery Engineer | Inside IR35 Our client (major Defence organisation) is looking to onboard a strong Wintel Infrastructure Engineer to assist on a long-term programme, starting with an initial 6-month contract. For this role you must currently hold DV (Developed Vetting) level security clearance. We are unable to consider applications that do not hold this level of active clearance. Given the nature of the role - working closely with hardware upgrades/migrations you will need to be on-site a minimum of 3 days per week, though this could be up to 5 days on occasions. This will be operating Inside IR35, with competitive daily rates Key experience required: 3+ years implementing and supporting IT solutions based on Microsoft Server 2012R2 and later, ideally in a Defence setting 3+ years implementing and supporting Dell hardware solutions including Dell tools on non-Internet-connected secure systems, ideally in a Defence setting Experience of using Dell Server & Storage solutions sufficient to be competent to design & implement solutions based on Dell hardware Substantial experience of configuring and working with Microsoft operating systems, SQL, Microsoft Active Directory, Group Policy Manager, System Centre product suites, backup solutions, load balancing, and other enterprise level infrastructure technologies. Knowledge or experience of using DevOps pipelines and configuration-as-code, sufficient to work in a team where these are primary methods used for delivery of the designed solutions Experience working as part of a technical design & delivery team
Salesforce System Administrator - up to £50,000 based on experience plus excellent benefits package. Hybrid working - 3 days working in our modern office space in Leicester City Centre. Key responsibilities: Lead a team of Salesforce Administrators Configure and design functionality and end-user support of the Salesforce platform Configure and maintain custom objects, record types, fields, page layouts, validation rules, flows, approval processes, installed packages, etc. within Support with change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. Take on the role of technical lead in transformation projects, designing and delivering solutions as required by the project and set out by the project manager Identify production risks and areas for improvement; prioritise, design and facilitate successful implementation and adoption of new processes. Collaborate with Operational Excellence, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes. All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, Organisation-Wide Defaults (OWD), sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Understanding of basic triggers/Apex code knowledge. Skills & Experience Experienced in leading and managing a team Strong Salesforce product knowledge and proven experience of Salesforce Administration hands-on experience across Sales Cloud and Service Cloud Salesforce Administrator 201 certification achieved Salesforce Advanced Administrator 211 certification achieved Strong experience with Microsoft Office - Word, Excel, PowerPoint and Outlook Experience with JIRA, Confluence for Agile Delivery This position offers an exciting opportunity for a talented individual to contribute to our team's success. If you have a passion for Salesforce administration and possess the required technical skills, we encourage you to apply. At PPL PRS, we champion the music we all love to make sure its creators and performers are fairly rewarded for their work. We are transforming music licensing in the UK with the launch of The Music Licence.
26/06/2024
Full time
Salesforce System Administrator - up to £50,000 based on experience plus excellent benefits package. Hybrid working - 3 days working in our modern office space in Leicester City Centre. Key responsibilities: Lead a team of Salesforce Administrators Configure and design functionality and end-user support of the Salesforce platform Configure and maintain custom objects, record types, fields, page layouts, validation rules, flows, approval processes, installed packages, etc. within Support with change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. Take on the role of technical lead in transformation projects, designing and delivering solutions as required by the project and set out by the project manager Identify production risks and areas for improvement; prioritise, design and facilitate successful implementation and adoption of new processes. Collaborate with Operational Excellence, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes. All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, Organisation-Wide Defaults (OWD), sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Understanding of basic triggers/Apex code knowledge. Skills & Experience Experienced in leading and managing a team Strong Salesforce product knowledge and proven experience of Salesforce Administration hands-on experience across Sales Cloud and Service Cloud Salesforce Administrator 201 certification achieved Salesforce Advanced Administrator 211 certification achieved Strong experience with Microsoft Office - Word, Excel, PowerPoint and Outlook Experience with JIRA, Confluence for Agile Delivery This position offers an exciting opportunity for a talented individual to contribute to our team's success. If you have a passion for Salesforce administration and possess the required technical skills, we encourage you to apply. At PPL PRS, we champion the music we all love to make sure its creators and performers are fairly rewarded for their work. We are transforming music licensing in the UK with the launch of The Music Licence.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an MS Exchange/M365 Engineer. This associate principal will support corporate email systems such as Exchange Server, Exchange Online, MAPI Outlook clients, and M365-premise. Responsibilities: Exchange Server, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated support Troubleshooting networks, network appliances, using common network tools to identify issues Azure tenant/cloud infrastructure administration Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum 5 years experience supporting Corporate Email System including Exchange Server 2019, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated systems Minimum 3 years Experience with Microsoft's MDM solution Endpoint Manager/Intune, understand limitations and capabilities of Apple/Android BYOD devices Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Microsoft 365 Certified Enterprise Administrator Expert certification or equivalent experience
26/06/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an MS Exchange/M365 Engineer. This associate principal will support corporate email systems such as Exchange Server, Exchange Online, MAPI Outlook clients, and M365-premise. Responsibilities: Exchange Server, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated support Troubleshooting networks, network appliances, using common network tools to identify issues Azure tenant/cloud infrastructure administration Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum 5 years experience supporting Corporate Email System including Exchange Server 2019, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated systems Minimum 3 years Experience with Microsoft's MDM solution Endpoint Manager/Intune, understand limitations and capabilities of Apple/Android BYOD devices Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Microsoft 365 Certified Enterprise Administrator Expert certification or equivalent experience
Contract - Broadcom CA PAM SME Rate: Open Location: Remote Travel: Once per quarter to East/West Coast Duration: 6months + with possible extension Qualifications Experience supporting Broadcom CA PAM including Identity Gateway, Access Manager, and Directory Server. Development experience in JSON and XML Experience with the following technologies OAuth Identity Gateway Access Manager Active Directory Directory Server Responsibilities Architecture/Engineering of our IAM products and processes with an emphasis on Broadcom CA PAM. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Provide technical expertise, conducting planning, troubleshooting activities, and collaborating with cross-functional teams to ensure effective solutions for our clients.
26/06/2024
Project-based
Contract - Broadcom CA PAM SME Rate: Open Location: Remote Travel: Once per quarter to East/West Coast Duration: 6months + with possible extension Qualifications Experience supporting Broadcom CA PAM including Identity Gateway, Access Manager, and Directory Server. Development experience in JSON and XML Experience with the following technologies OAuth Identity Gateway Access Manager Active Directory Directory Server Responsibilities Architecture/Engineering of our IAM products and processes with an emphasis on Broadcom CA PAM. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Provide technical expertise, conducting planning, troubleshooting activities, and collaborating with cross-functional teams to ensure effective solutions for our clients.
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
25/06/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
AWS Cloud based performance testing Chicago - Hybrid 3 days on site. - Long term contract role C2C or W2 Must be AWS certified heavy cloud experience setting up and maintenance of a cloud-based performance system to automate and troubleshoot environmental issues. Performance testing, automation testings, financial experience strongly preferred. python Scripting: converting Java to python. Don't have to be application developers and as much. Devops and containerization as possible splunk confluence Jira API testing uc4 or similar. All about cloud testing system they are migrating from an old system to a new system kafka is a HUGE plus WORK TO BE PERFORMED: Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles. SKILL AND EXPERIENCE REQUIRED: Python Scripting - familiarity with creating modules that multiply transactional data and other data multiplier strategies that will be used in test cycles of the Real Time Clearing System SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor. Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. AWS Certified SysOps Administrator or Certified Developer (required) Languages Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud.Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL; Operating Systems experience; Methodologies: Agile, Iterative Waterfall
25/06/2024
Project-based
AWS Cloud based performance testing Chicago - Hybrid 3 days on site. - Long term contract role C2C or W2 Must be AWS certified heavy cloud experience setting up and maintenance of a cloud-based performance system to automate and troubleshoot environmental issues. Performance testing, automation testings, financial experience strongly preferred. python Scripting: converting Java to python. Don't have to be application developers and as much. Devops and containerization as possible splunk confluence Jira API testing uc4 or similar. All about cloud testing system they are migrating from an old system to a new system kafka is a HUGE plus WORK TO BE PERFORMED: Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles. SKILL AND EXPERIENCE REQUIRED: Python Scripting - familiarity with creating modules that multiply transactional data and other data multiplier strategies that will be used in test cycles of the Real Time Clearing System SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor. Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. AWS Certified SysOps Administrator or Certified Developer (required) Languages Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud.Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL; Operating Systems experience; Methodologies: Agile, Iterative Waterfall
NO SPONSORSHIP Associate Principal, End User Computing SALARY: $115k - $133k flex plus 10% bonus LOCATION: CHICAGO, IL HYBRID, 3 DAYS ONSITE AND 2 DAYS REMOTE Looking for a candidate with 5 years plus supporting corporate email systems, Exchange Server, 2019 exchange online MAPI outlook clients M365 premise hybrid configuration. Microsoft MDM solution endpoint Manager/Intune Apple/Android BVOD devices tool such as Netmon wireshark fiddler and splunk azure cloud environment virtual machines networking storage and security azure devops culture Exchange Server, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated support Troubleshooting networks, network appliances, using common network tools to identify issues Azure tenant/cloud infrastructure administration Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Minimum 5 years experience supporting Corporate Email System including Exchange Server 2019, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated systems Minimum 3 years Experience with Microsoft's MDM solution Endpoint Manager/Intune, understand limitations and capabilities of Apple/Android BYOD devices Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Passion to identify, investigate, and drive new technology within various interconnected technology systems Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 5 years experience Certificates or Licenses: Microsoft 365 Certified Enterprise Administrator Expert certification or equivalent experience
25/06/2024
Full time
NO SPONSORSHIP Associate Principal, End User Computing SALARY: $115k - $133k flex plus 10% bonus LOCATION: CHICAGO, IL HYBRID, 3 DAYS ONSITE AND 2 DAYS REMOTE Looking for a candidate with 5 years plus supporting corporate email systems, Exchange Server, 2019 exchange online MAPI outlook clients M365 premise hybrid configuration. Microsoft MDM solution endpoint Manager/Intune Apple/Android BVOD devices tool such as Netmon wireshark fiddler and splunk azure cloud environment virtual machines networking storage and security azure devops culture Exchange Server, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated support Troubleshooting networks, network appliances, using common network tools to identify issues Azure tenant/cloud infrastructure administration Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Minimum 5 years experience supporting Corporate Email System including Exchange Server 2019, Exchange Online, MAPI Outlook clients, M365-Premise Hybrid configuration and associated systems Minimum 3 years Experience with Microsoft's MDM solution Endpoint Manager/Intune, understand limitations and capabilities of Apple/Android BYOD devices Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Passion to identify, investigate, and drive new technology within various interconnected technology systems Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 5 years experience Certificates or Licenses: Microsoft 365 Certified Enterprise Administrator Expert certification or equivalent experience
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an IT Security/GRC Manager. This manager will be a hands-on manager in enterprise GRC for applications, Infrastructure, 3rd party security, vendor risk management, and program management. This manager will manage a team of 2-4 individuals. This role will require experience with SOC2 reporting, ISO27001, NIST, technical writing, etc. Responsibilities: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Analyze and stay current with regulations that impact information security/privacy program. Qualifications Bachelor's degree Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Seven (7) + years of direct experience (Information Security/Governance) Four (4) + years of Information Security experience required. Candidates containing hands on technical experience. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions.
25/06/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an IT Security/GRC Manager. This manager will be a hands-on manager in enterprise GRC for applications, Infrastructure, 3rd party security, vendor risk management, and program management. This manager will manage a team of 2-4 individuals. This role will require experience with SOC2 reporting, ISO27001, NIST, technical writing, etc. Responsibilities: Lead the GRC program roadmap, status reporting on initiatives, metrics, and delivery of the program services. Lead in the creation and maintenance of security policies, standards, processes, and guidelines. Evaluate exception requests and make approval recommendations to management. Lead and mature the security awareness and phishing program. This includes roadmap development, plan, coordinate, measure, and evaluate cyber training/education courses, methods, and techniques based on instructional needs. Manage and support the 3rd Party Security Vendor Risk Management program, management of SOC2 reporting and ISO27001 certification, and assessments or security requests from clients. Manage control testing, issues management (findings, remediation plans, and exception requests), risk register and reporting. Analyze and stay current with regulations that impact information security/privacy program. Qualifications Bachelor's degree Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Seven (7) + years of direct experience (Information Security/Governance) Four (4) + years of Information Security experience required. Candidates containing hands on technical experience. Four (4) + years of management experience required. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC2, SIG are required. Strong knowledge of risk management principles and practices is required. Technical writing experience is required. Business Intelligence/Analytics (Qlik, Tableau, PowerBI) is preferred. Experience with instructional content, educational writing, and technical writing strongly preferred. Governance, Risk, and Compliance (GRC) tool management is preferred. Ability to perform as primary Security Subject Matter Expert (SSME) in a senior or lead capacity. Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Demonstrate ability to effectively communicate deeply technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users Additional skills mapped to Knowledge, Skills, and Abilities (KSAs) based on NIST SP 800-181. Technologies/Software Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Strong knowledge of Access/Identity Management technologies. Strong knowledge of BI/Analytics tools. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions.
Contract - UC4 Automation Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Python Scripting SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL Responsibilities Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles.
25/06/2024
Project-based
Contract - UC4 Automation Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Python Scripting SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL Responsibilities Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles.
Contract - ForgeRock CIAM SME Rate: Open Location: Remote Travel: Once per quarter to East/West Coast Duration: 6months + with possible extension Qualifications Experience supporting the ForgeRock CIAM Platform including Identity Gateway, Access Manager, and Directory Server. Development experience in JSON and XML Experience with the following technologies OAuth Identity Gateway Access Manager Active Directory Directory Server Responsibilities Architecture/Engineering of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Provide technical expertise, conducting planning, troubleshooting activities, and collaborating with cross-functional teams to ensure effective solutions for our clients.
25/06/2024
Project-based
Contract - ForgeRock CIAM SME Rate: Open Location: Remote Travel: Once per quarter to East/West Coast Duration: 6months + with possible extension Qualifications Experience supporting the ForgeRock CIAM Platform including Identity Gateway, Access Manager, and Directory Server. Development experience in JSON and XML Experience with the following technologies OAuth Identity Gateway Access Manager Active Directory Directory Server Responsibilities Architecture/Engineering of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Provide technical expertise, conducting planning, troubleshooting activities, and collaborating with cross-functional teams to ensure effective solutions for our clients.