Ripley Solutions are IT support and service specialists, delivering projects for FTSE 100 companies. We provide IT consultant services to businesses of all sizes to design, develop and deploy future-ready IT infrastructure solutions. We help drive digital transformation programs, create cost effective tailored IT solutions and prepare businesses to meet the challenges of increased competition, customer demands and changing operational priorities. The Role To support our ongoing growth plans we are looking for a commercially experienced IT infrastructure engineer who will be responsible for providing expert-level break/fix support, routine maintenance, and project delivery for IT infrastructure. Key responsibilities include: Leveraging strong problem-solving skills and root cause analysis expertise to diagnose complex issues, ensuring minimal downtime and optimal performance. Troubleshooting complex technical issues where the root cause is not apparent and may lie outside of your core skill set. Collaborating closely with cross-functional teams to implement IT best practices and adhere to ITIL framework standards. Working across multiple projects and adapting to changing priorities. Working with multiple vendors and client's staff to deliver projects and resolve support incidents. Essential Experience and Attributes Minimum 3+ years commercial experience Excellent documentation and communication skills Able to work autonomously and with minimal direction Knowledge of ITIL best practices for Service Management Proven experience of working with development/QA teams Microsoft Server 2016/2019/2022 and Windows Client Operating Systems Active Directory and Windows services (DNS, DHCP, ADFS, Certificate Services) VMware vSphere Virtualisation Desirable Experience and Attributes Red Hat Enterprise Linux Server OS (or equivalent) Citrix remote access (XenDesktop and Netscaler) Cisco networking (Catalyst, Industrial and Nexus switching and routing) Dell EMC backup & storage (Networker, DataDomain, PowerProtect, Unity and PowerStore) HPE and Dell Servers (ProLiant, Edgeline, and PowerEdge families) Trellix ePO Endpoint Security Industry/vendor accreditation such as CCNA, RHCSA and VCP Project management experience Benefits Enhanced holiday package of 30 days per annum (including bank holidays) Company sick pay scheme Annual discretionary bonus scheme Company pension Training and accreditations to expand your skill set Additional Requirements This role requires the job holder to: When required for specific project/client assignments, pass additional security vetting such as Security Check (SC) or Developed Vetting (DV) clearance. This will require the applicant to be a UK national or have been a resident in the UK for a minimum of five years, and to provide detailed information about their personal and professional background, including any previous criminal convictions or financial issues. Be able to perform elements of the job that are of a physically demanding nature. Reasonable adjustments will be considered for applicants with disabilities. Be able to perform elements of the job that require working at height. Reasonable adjustments will be considered for applicants with disabilities. Have a full driving license with access to a vehicle with relevant insurance. Be able to travel overseas occasionally. Be able to work unsocial hours to support clients as and when required About Ripley Solutions Established in 2016, Ripley Solutions has built a reputation for delivering system integration that drives innovation. Using our extensive IT consultancy experience, we design and configure infrastructure to connect business systems and commercial off-the-shelf software, allowing clients to extract maximum value from data. We provide integration advice, infrastructure design, implementation, and support. Our clients include internationally recognised brands in the aerospace and manufacturing sectors. Please Note We do not accept applications or CVs from recruitment agencies. Receipt of unsolicited CVs does not imply an introduction to Ripley Solutions Limited; therefore, no ownership of such candidates will be given. In the event that recruitment agencies submit CVs, we retain the right to contact, pursue and hire these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question.
19/06/2024
Full time
Ripley Solutions are IT support and service specialists, delivering projects for FTSE 100 companies. We provide IT consultant services to businesses of all sizes to design, develop and deploy future-ready IT infrastructure solutions. We help drive digital transformation programs, create cost effective tailored IT solutions and prepare businesses to meet the challenges of increased competition, customer demands and changing operational priorities. The Role To support our ongoing growth plans we are looking for a commercially experienced IT infrastructure engineer who will be responsible for providing expert-level break/fix support, routine maintenance, and project delivery for IT infrastructure. Key responsibilities include: Leveraging strong problem-solving skills and root cause analysis expertise to diagnose complex issues, ensuring minimal downtime and optimal performance. Troubleshooting complex technical issues where the root cause is not apparent and may lie outside of your core skill set. Collaborating closely with cross-functional teams to implement IT best practices and adhere to ITIL framework standards. Working across multiple projects and adapting to changing priorities. Working with multiple vendors and client's staff to deliver projects and resolve support incidents. Essential Experience and Attributes Minimum 3+ years commercial experience Excellent documentation and communication skills Able to work autonomously and with minimal direction Knowledge of ITIL best practices for Service Management Proven experience of working with development/QA teams Microsoft Server 2016/2019/2022 and Windows Client Operating Systems Active Directory and Windows services (DNS, DHCP, ADFS, Certificate Services) VMware vSphere Virtualisation Desirable Experience and Attributes Red Hat Enterprise Linux Server OS (or equivalent) Citrix remote access (XenDesktop and Netscaler) Cisco networking (Catalyst, Industrial and Nexus switching and routing) Dell EMC backup & storage (Networker, DataDomain, PowerProtect, Unity and PowerStore) HPE and Dell Servers (ProLiant, Edgeline, and PowerEdge families) Trellix ePO Endpoint Security Industry/vendor accreditation such as CCNA, RHCSA and VCP Project management experience Benefits Enhanced holiday package of 30 days per annum (including bank holidays) Company sick pay scheme Annual discretionary bonus scheme Company pension Training and accreditations to expand your skill set Additional Requirements This role requires the job holder to: When required for specific project/client assignments, pass additional security vetting such as Security Check (SC) or Developed Vetting (DV) clearance. This will require the applicant to be a UK national or have been a resident in the UK for a minimum of five years, and to provide detailed information about their personal and professional background, including any previous criminal convictions or financial issues. Be able to perform elements of the job that are of a physically demanding nature. Reasonable adjustments will be considered for applicants with disabilities. Be able to perform elements of the job that require working at height. Reasonable adjustments will be considered for applicants with disabilities. Have a full driving license with access to a vehicle with relevant insurance. Be able to travel overseas occasionally. Be able to work unsocial hours to support clients as and when required About Ripley Solutions Established in 2016, Ripley Solutions has built a reputation for delivering system integration that drives innovation. Using our extensive IT consultancy experience, we design and configure infrastructure to connect business systems and commercial off-the-shelf software, allowing clients to extract maximum value from data. We provide integration advice, infrastructure design, implementation, and support. Our clients include internationally recognised brands in the aerospace and manufacturing sectors. Please Note We do not accept applications or CVs from recruitment agencies. Receipt of unsolicited CVs does not imply an introduction to Ripley Solutions Limited; therefore, no ownership of such candidates will be given. In the event that recruitment agencies submit CVs, we retain the right to contact, pursue and hire these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question.
IT Infrastructure Technician Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Technician with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide IT infrastructure support to the organization, its client projects and its staff. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build laptops, PC's according to internal & customer specifications and inline with company security policies and accreditation standards, including the creation of standardised build images. Ensure smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental change control process and procedures. Adhere to organization cyber security policies. Assist with the administration of nominated customer IT equipment and networks. Be part of the support team for user fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within Service Desk. Work with external suppliers where support cannot be done in house to assist IT with problem resolution. Be part of the 24/7 on call IT rota responding to emergencies as required including remote access or site visits for NSSLGlobal corporate network and users as well as nominated customer networks. Support the IT Infrastructure Engineers as required in providing: Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Support the Telephony equipment and Servers, installation of telephones onto desks. Support the remote working environment including VPN's and RDP. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 5 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Broad range of technical skills is required in terms of diverse IT hardware and business applications. Sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT Security (anti-virus, hard drive encryption, authentication) Experience of Microsoft Exchange and Email services such as spam filtering and cloud continuity/messaging services. Previous experience covering 1st/2nd line support roles. Must be able to achieve Security Clearance (SC/DV). Desirable Sound technical knowledge of Windows Group Policies and Active Directory would be highly advantageous. Sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam Sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications. Experience of administering/supporting Blackberry UEM and mobile device management (MDM).
19/06/2024
Full time
IT Infrastructure Technician Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Technician with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide IT infrastructure support to the organization, its client projects and its staff. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build laptops, PC's according to internal & customer specifications and inline with company security policies and accreditation standards, including the creation of standardised build images. Ensure smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental change control process and procedures. Adhere to organization cyber security policies. Assist with the administration of nominated customer IT equipment and networks. Be part of the support team for user fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within Service Desk. Work with external suppliers where support cannot be done in house to assist IT with problem resolution. Be part of the 24/7 on call IT rota responding to emergencies as required including remote access or site visits for NSSLGlobal corporate network and users as well as nominated customer networks. Support the IT Infrastructure Engineers as required in providing: Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Support the Telephony equipment and Servers, installation of telephones onto desks. Support the remote working environment including VPN's and RDP. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 5 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Broad range of technical skills is required in terms of diverse IT hardware and business applications. Sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT Security (anti-virus, hard drive encryption, authentication) Experience of Microsoft Exchange and Email services such as spam filtering and cloud continuity/messaging services. Previous experience covering 1st/2nd line support roles. Must be able to achieve Security Clearance (SC/DV). Desirable Sound technical knowledge of Windows Group Policies and Active Directory would be highly advantageous. Sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam Sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications. Experience of administering/supporting Blackberry UEM and mobile device management (MDM).
IT Infrastructure Engineer Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Engineer with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide day-to-day hands-on technical support and management of the internal Corporate and Customer IT Infrastructure and projects. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build/Maintain/Support the physical and virtual environment, network storage, backup and recovery systems in the organisation core networks. This includes the necessary daily maintenance and IT administration of the network to ensure high service availability. Build/Maintain/Support corporate IT infrastructure for the Global HQ, hosting environment as well as remote offices and customers, ensuring seamless integration and operation. Ensure that all server builds and networks (both Corporate & Customer) are configured in accordance with Corporate/Customer IT Security policy and accreditation standards, as well as the management and support of the security infrastructure. Maintain software compliance for all server operating systems, server applications and client licences, recording purchases and usage details including regular audits. Monitor usage/performance ensuring Servers/services are working correctly and efficiently. Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's change control process and procedures Follow departmental change control processes and procedures and contribute to the CCB meetings As part of the Global IT Infrastructure support team, your support responsibilities will include: Be part of the IT support team for corporate users and nominated customers, fault finding and solving problems, ensuring you own the problem until resolution, ensuring users are regularly informed of progress and that all issues are logged. Be part of the 24/7 on-call IT rota responding to emergencies as required, including remote access or site visits for corporate network and users as well as nominated customer networks. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 10 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. In-depth experience of virtual environments (VMware). In-depth experience of Email Services Inc. Microsoft Exchange, Spam Filtering, cloud messaging and continuity services. In-depth understanding of core Windows OS administration skills, Active Directory Management Inc. Group Policies, user/group management, PowerShell. In-depth knowledge of maintaining server hardware and storage hardware (NAS, SAN). In-depth understanding of IT Security (anti-virus, hard drive encryption, client hardening and authentication). In-depth experience of High Availability environments inc. clustering and disaster recovery. A sound technical understanding in IP network fundamentals. Must be able to be able to achieve Direct Vetted Status (DV). Desirable Linux knowledge an advantage Experience of Blackberry UEM server or Mobile Device Management (MDM). Experience of administering and supporting IP phone systems. In-depth experience of SNMP monitoring tools. A sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam, Microsoft SQL Server. Relevant Microsoft qualifications are a strong bonus
19/06/2024
Full time
IT Infrastructure Engineer Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Engineer with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide day-to-day hands-on technical support and management of the internal Corporate and Customer IT Infrastructure and projects. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build/Maintain/Support the physical and virtual environment, network storage, backup and recovery systems in the organisation core networks. This includes the necessary daily maintenance and IT administration of the network to ensure high service availability. Build/Maintain/Support corporate IT infrastructure for the Global HQ, hosting environment as well as remote offices and customers, ensuring seamless integration and operation. Ensure that all server builds and networks (both Corporate & Customer) are configured in accordance with Corporate/Customer IT Security policy and accreditation standards, as well as the management and support of the security infrastructure. Maintain software compliance for all server operating systems, server applications and client licences, recording purchases and usage details including regular audits. Monitor usage/performance ensuring Servers/services are working correctly and efficiently. Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's change control process and procedures Follow departmental change control processes and procedures and contribute to the CCB meetings As part of the Global IT Infrastructure support team, your support responsibilities will include: Be part of the IT support team for corporate users and nominated customers, fault finding and solving problems, ensuring you own the problem until resolution, ensuring users are regularly informed of progress and that all issues are logged. Be part of the 24/7 on-call IT rota responding to emergencies as required, including remote access or site visits for corporate network and users as well as nominated customer networks. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 10 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. In-depth experience of virtual environments (VMware). In-depth experience of Email Services Inc. Microsoft Exchange, Spam Filtering, cloud messaging and continuity services. In-depth understanding of core Windows OS administration skills, Active Directory Management Inc. Group Policies, user/group management, PowerShell. In-depth knowledge of maintaining server hardware and storage hardware (NAS, SAN). In-depth understanding of IT Security (anti-virus, hard drive encryption, client hardening and authentication). In-depth experience of High Availability environments inc. clustering and disaster recovery. A sound technical understanding in IP network fundamentals. Must be able to be able to achieve Direct Vetted Status (DV). Desirable Linux knowledge an advantage Experience of Blackberry UEM server or Mobile Device Management (MDM). Experience of administering and supporting IP phone systems. In-depth experience of SNMP monitoring tools. A sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam, Microsoft SQL Server. Relevant Microsoft qualifications are a strong bonus
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
18/06/2024
Full time
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
Role: Network Engineer Salary: Up to £42,500 per annum + bonus Location: Hybrid - Bracknell SC and DV clearance will be required for this role. We are looking for a skilled Network Engineer to join a team of engineers providing continuity between the 3rd line team and 24/7 support team. Note, this role is normal office hours, Mon - Fri. Skills required; + Breadth of technical experience in an enterprise environment + Skills in configuration and management of network probes, taps and FPC devices + Cisco experience If you are interested in discussing this Network Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
17/06/2024
Full time
Role: Network Engineer Salary: Up to £42,500 per annum + bonus Location: Hybrid - Bracknell SC and DV clearance will be required for this role. We are looking for a skilled Network Engineer to join a team of engineers providing continuity between the 3rd line team and 24/7 support team. Note, this role is normal office hours, Mon - Fri. Skills required; + Breadth of technical experience in an enterprise environment + Skills in configuration and management of network probes, taps and FPC devices + Cisco experience If you are interested in discussing this Network Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
17/06/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
17/06/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.