IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
17/05/2024
Full time
IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
Panels Structures Assembly Technician £23.82 per hour. Umbrella. Stevenage - 5 days onsite. Certain Advantage is hiring for a Panels Structures Assembly Technician based in Stevenage. This role is on a 6-month contract basis and is office based. Working within the operations team to consistently produce items which conform to all quality requirements in accordance with the production plan. Does this sound like your next career move? If you're ambitious to grow, this may be your next role. The role: Highlight any anomalies and second close non-conformances where applicable, and proactively liaise with the Team Leader/Engineering to update paper works to reflect build sequence and data capture requirements. To work in accordance with LDS (local document system) describing methods and procedures. Complying with standard processes, specific area requirements and health and safety requirements. Promote and follow Cleanroom regulations, local area health and safety requirements and 5S policy within local work areas Ability to read and work to shop floor documentation such as routings, drawing, work instructions and bills of material. Working to the required process standard as dictated by the relevant area skills Matrix. Responsible for the completion of all paperwork relating to the operations undertaken, including traceability stamps and recording any other additional information as required. Reporting and highlighting errors to ME where applicable. Taking progress and reporting to Lead Technician/Team Lead when required. The individual We are looking for people who can show: Previous experience such as Composite manufacturing, mechanical fitter, close tolerance sheet metal worker, time served mechanical technician. Ability to work from detailed drawings and electronic work instructions - within specific procedures. Experience in industries such as Space/Aerospace/Automotive/Motorsport etc. Ability to work in confined spaces above floor level (Working at height) Experience of working within a clean room environment and of being part of a team and leading activities. City and guilds qualification or Btech National Manual Dexterity Does this sound like your next career move? Apply today! (Reference: 73003) Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering.
17/05/2024
Project-based
Panels Structures Assembly Technician £23.82 per hour. Umbrella. Stevenage - 5 days onsite. Certain Advantage is hiring for a Panels Structures Assembly Technician based in Stevenage. This role is on a 6-month contract basis and is office based. Working within the operations team to consistently produce items which conform to all quality requirements in accordance with the production plan. Does this sound like your next career move? If you're ambitious to grow, this may be your next role. The role: Highlight any anomalies and second close non-conformances where applicable, and proactively liaise with the Team Leader/Engineering to update paper works to reflect build sequence and data capture requirements. To work in accordance with LDS (local document system) describing methods and procedures. Complying with standard processes, specific area requirements and health and safety requirements. Promote and follow Cleanroom regulations, local area health and safety requirements and 5S policy within local work areas Ability to read and work to shop floor documentation such as routings, drawing, work instructions and bills of material. Working to the required process standard as dictated by the relevant area skills Matrix. Responsible for the completion of all paperwork relating to the operations undertaken, including traceability stamps and recording any other additional information as required. Reporting and highlighting errors to ME where applicable. Taking progress and reporting to Lead Technician/Team Lead when required. The individual We are looking for people who can show: Previous experience such as Composite manufacturing, mechanical fitter, close tolerance sheet metal worker, time served mechanical technician. Ability to work from detailed drawings and electronic work instructions - within specific procedures. Experience in industries such as Space/Aerospace/Automotive/Motorsport etc. Ability to work in confined spaces above floor level (Working at height) Experience of working within a clean room environment and of being part of a team and leading activities. City and guilds qualification or Btech National Manual Dexterity Does this sound like your next career move? Apply today! (Reference: 73003) Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering.
Poste vacant de Technicien de Manufacture pour notre client neuchâtelois dans le secteur pharmaceutique. Vos tâches: Effectuer des activités routinière et non routinières, en veillant à ce qu'elles soient menées à bien dans les délais impartis Respecter les normes cGMP, BDP et EHS dans toutes les activités de production Signaler rapidement les problèmes techniques et organisationnels aux superviseurs Partager ses connaissances et son expertise avec ses collègues afin de favoriser un environnement de travail collaboratif Proposer des idées d'amélioration continue afin d'accroître l'efficacité de la production Maintenir l'état et la propreté des zones de production afin de garantir l'intégrité opérationnelle Votre expérience/connaissance: Bonne connaissance de la culture cellulaire, de la purification des protéines ou des activités de soutien aux processus sur une ligne de production Expérience dans un environnement contrôlé, idéalement avec une expérience réussie dans l'industrie pharmaceutique, agroalimentaire ou chimique Connaissance des règles de bonnes pratiques de fabrication (cGMP) et maîtrise d'Outlook, d'Excel, de Word et de PWP Un CFC en production chimique et pharmaceutique ou un diplôme équivalent est un advantage Formation supérieure avec spécialisation en biotechnologie, chimie, biologie, biochimie ou équivalents Compétences linguistiques: Français - couramment à l'écrit et à l'oral Emplacement: Neuchâtel, Suisse Secteur: Pharmaceutique Commencer: 07/2024 Durée: 12MM+ Nr. Réf .: BH21669 Si vous souhaitez postuler, envoyez-nous votre CV et votre numéro de téléphone sur lequel nous pouvons vous joindre. En raison des restrictions en matière de permis de travail en Suisse, nous ne pouvons considérer que les demandes de ressortissants suisses, de citoyens de l'UE ainsi que de titulaires actuels d'un permis de travail pour la Suisse. Les réfugiés ukrainiens sont les bienvenus, nous vous soutiendrons tout au long du chemin. En postulant, vous acceptez le stockage et le traitement de vos données personnelles pour le processus de votre candidature. Nous respectons strictement les lois applicables en matière de protection des données personnelles.
17/05/2024
Project-based
Poste vacant de Technicien de Manufacture pour notre client neuchâtelois dans le secteur pharmaceutique. Vos tâches: Effectuer des activités routinière et non routinières, en veillant à ce qu'elles soient menées à bien dans les délais impartis Respecter les normes cGMP, BDP et EHS dans toutes les activités de production Signaler rapidement les problèmes techniques et organisationnels aux superviseurs Partager ses connaissances et son expertise avec ses collègues afin de favoriser un environnement de travail collaboratif Proposer des idées d'amélioration continue afin d'accroître l'efficacité de la production Maintenir l'état et la propreté des zones de production afin de garantir l'intégrité opérationnelle Votre expérience/connaissance: Bonne connaissance de la culture cellulaire, de la purification des protéines ou des activités de soutien aux processus sur une ligne de production Expérience dans un environnement contrôlé, idéalement avec une expérience réussie dans l'industrie pharmaceutique, agroalimentaire ou chimique Connaissance des règles de bonnes pratiques de fabrication (cGMP) et maîtrise d'Outlook, d'Excel, de Word et de PWP Un CFC en production chimique et pharmaceutique ou un diplôme équivalent est un advantage Formation supérieure avec spécialisation en biotechnologie, chimie, biologie, biochimie ou équivalents Compétences linguistiques: Français - couramment à l'écrit et à l'oral Emplacement: Neuchâtel, Suisse Secteur: Pharmaceutique Commencer: 07/2024 Durée: 12MM+ Nr. Réf .: BH21669 Si vous souhaitez postuler, envoyez-nous votre CV et votre numéro de téléphone sur lequel nous pouvons vous joindre. En raison des restrictions en matière de permis de travail en Suisse, nous ne pouvons considérer que les demandes de ressortissants suisses, de citoyens de l'UE ainsi que de titulaires actuels d'un permis de travail pour la Suisse. Les réfugiés ukrainiens sont les bienvenus, nous vous soutiendrons tout au long du chemin. En postulant, vous acceptez le stockage et le traitement de vos données personnelles pour le processus de votre candidature. Nous respectons strictement les lois applicables en matière de protection des données personnelles.
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
16/05/2024
Full time
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year