Information Security Goverence, Risk and Controls Officer Lovely Ethical Financial Services Insurance group (Member owner) 100% remote role £70,000 Salary + benefits + Bonus + Excellent Pension/Healthcare/Holidays etc Our client is expanding their Information Security group with a wider range of new projects and infrastructure challenges. You ideally will be able to provide expertise in maintaining and supporting IT security strategies, managing overall IT security governance, and compliance processes. They are looking for a Information Security Officer with At Least 5 years experience in Information Security but nice to have relevant certifications (CISSP,CEH, CISM, etc Plus Strong problem-solving skills, understanding of GDPR, and experience with cloud-based and ideally in API/Authentication etc services. YOU MUST HAVE Previous experience managing IS027001 and Cyber Essentials audits and ensuring adherence to these levels + a wide range of the experience below & ensure effective implementation of IT security controls and processes. They are an ethical and quality organization that can provide an wide range of challenges, and in an organization that is growing and understands the challenges of moving forward in more complex software, application and new delivery of systems. Some of the Key Responsibilities in this role. - Conduct system and process audits to ensure appropriate controls. - Offer security advice based on best practices to IT or Systems Owners. - Evaluate and assess risks of new suppliers, software, systems, or technologies. - Perform penetration testing and analyze IT requirements for best practice security. - Identify and mitigate network vulnerabilities and monitor for security breaches. - Stay updated on security and technology developments and research emerging cyber threats. - Plan and test disaster recovery, business continuity, and create contingency plans. - Monitor systems logs, identity and access management, API security, and software libraries. - Maintain security systems, conduct security training, and utilize advanced analytic tools. - Conduct phishing simulations, internal audits, and investigate security alerts. - Liaise with stakeholders, generate reports, and maintain information security risk register. - Assist with audits, compliance, and retention of ISO27001, Cyber Essentials Plus, etc. - Managing Compliance, Quality, and Risk:- Implement internal and external audit requirements and maintain accurate process maps. - Ensure compliance with ISO27001, Cyber Essentials Plus, Service Management, and internal governance. Other Responsibilities: - Adhere to Financial Conduct Authority Individual Conduct Rules. Experience and Qualifications: - At Least 5 years experience in Information Security but nice to have relevant certifications (CISSP, CEH, CISM, etc - Strong problem-solving skills, understanding of GDPR, and experience with cloud-based services. Must have the right to work in the UK,
31/05/2024
Full time
Information Security Goverence, Risk and Controls Officer Lovely Ethical Financial Services Insurance group (Member owner) 100% remote role £70,000 Salary + benefits + Bonus + Excellent Pension/Healthcare/Holidays etc Our client is expanding their Information Security group with a wider range of new projects and infrastructure challenges. You ideally will be able to provide expertise in maintaining and supporting IT security strategies, managing overall IT security governance, and compliance processes. They are looking for a Information Security Officer with At Least 5 years experience in Information Security but nice to have relevant certifications (CISSP,CEH, CISM, etc Plus Strong problem-solving skills, understanding of GDPR, and experience with cloud-based and ideally in API/Authentication etc services. YOU MUST HAVE Previous experience managing IS027001 and Cyber Essentials audits and ensuring adherence to these levels + a wide range of the experience below & ensure effective implementation of IT security controls and processes. They are an ethical and quality organization that can provide an wide range of challenges, and in an organization that is growing and understands the challenges of moving forward in more complex software, application and new delivery of systems. Some of the Key Responsibilities in this role. - Conduct system and process audits to ensure appropriate controls. - Offer security advice based on best practices to IT or Systems Owners. - Evaluate and assess risks of new suppliers, software, systems, or technologies. - Perform penetration testing and analyze IT requirements for best practice security. - Identify and mitigate network vulnerabilities and monitor for security breaches. - Stay updated on security and technology developments and research emerging cyber threats. - Plan and test disaster recovery, business continuity, and create contingency plans. - Monitor systems logs, identity and access management, API security, and software libraries. - Maintain security systems, conduct security training, and utilize advanced analytic tools. - Conduct phishing simulations, internal audits, and investigate security alerts. - Liaise with stakeholders, generate reports, and maintain information security risk register. - Assist with audits, compliance, and retention of ISO27001, Cyber Essentials Plus, etc. - Managing Compliance, Quality, and Risk:- Implement internal and external audit requirements and maintain accurate process maps. - Ensure compliance with ISO27001, Cyber Essentials Plus, Service Management, and internal governance. Other Responsibilities: - Adhere to Financial Conduct Authority Individual Conduct Rules. Experience and Qualifications: - At Least 5 years experience in Information Security but nice to have relevant certifications (CISSP, CEH, CISM, etc - Strong problem-solving skills, understanding of GDPR, and experience with cloud-based services. Must have the right to work in the UK,
Services Team Leader/Operations Team Leader Onsite requirement - flexible but anticipated 2-3 days per week in Birmingham office Market day rate - Inside IR35 June 2024 start - Contract will run until 18th September 2024 Our leading services client in the Midlands is recruiting for an accomplished, Services Team Leader/Operations Team Leader with strong Operations Team Lead/Management and coordination skills. This role will act as a Deputy to the Group Chief Operating Officer. The team covers Cloud, Windows, desktop and Networks. This person needs to provide task management and execution support (not formal 1-1's and management). Whilst this isn't a technical role, the succcesful candidate will need to have a background in networking, UNIX, Windows, patching skills etc. Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
31/05/2024
Project-based
Services Team Leader/Operations Team Leader Onsite requirement - flexible but anticipated 2-3 days per week in Birmingham office Market day rate - Inside IR35 June 2024 start - Contract will run until 18th September 2024 Our leading services client in the Midlands is recruiting for an accomplished, Services Team Leader/Operations Team Leader with strong Operations Team Lead/Management and coordination skills. This role will act as a Deputy to the Group Chief Operating Officer. The team covers Cloud, Windows, desktop and Networks. This person needs to provide task management and execution support (not formal 1-1's and management). Whilst this isn't a technical role, the succcesful candidate will need to have a background in networking, UNIX, Windows, patching skills etc. Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $120k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, Looking for candidate with information technology data governance to support development and implementation of information governance data protection. The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 5 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry
30/05/2024
Full time
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $120k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, Looking for candidate with information technology data governance to support development and implementation of information governance data protection. The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 5 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry
Job Title: ITS Planning Manager Location: Manchester Remuneration: £57,000 per annum Contract Details: Permanent Opportunity Are you ready to take on a key role in strategic planning and performance management? Join our client, a leading organisation based in Manchester, as their ITS Planning Manager. In this exciting permanent opportunity, you will lead the planning and management information function for the Directorate and contribute to University-wide planning activities. As part of their team, you will have the chance to collaborate with senior leadership and key stakeholders, providing metrics on performance and coordinating contributions to the annual planning and budgeting cycles. You will also support the maturing of planning capabilities within the Directorate and lead a small team. Responsibilities: Lead the planning and management information function for the Directorate and contribute to University-wide planning activities. Coordinate IT Services' contributions to the University's annual planning and budgeting cycles. Provide metrics on the overall performance of ITS against Directorate-level KPIs. Support the Directorate in maturing its planning, forecasting, and prioritisation capabilities. Manage key stakeholder relationships and work collaboratively across organisational boundaries. Skills and Experience: Extensive experience in supporting strategic and operational planning, preferably within an IT context. Strong data analysis, monitoring, and visualisation skills to support strategic decision making. Proficiency in planning methods, techniques, and tools for operational and project-driven activities. Excellent communication skills, able to convey complex ideas to a wide audience. Demonstrated ability to develop and lead a newly formed team and function. The team: Line manage a small team consisting of a Portfolio Officer, Senior Data Analyst, and Planning Coordinators. Report to the Head of Planning, Capability, and Culture. Team culture fosters collaboration and excellence.
30/05/2024
Full time
Job Title: ITS Planning Manager Location: Manchester Remuneration: £57,000 per annum Contract Details: Permanent Opportunity Are you ready to take on a key role in strategic planning and performance management? Join our client, a leading organisation based in Manchester, as their ITS Planning Manager. In this exciting permanent opportunity, you will lead the planning and management information function for the Directorate and contribute to University-wide planning activities. As part of their team, you will have the chance to collaborate with senior leadership and key stakeholders, providing metrics on performance and coordinating contributions to the annual planning and budgeting cycles. You will also support the maturing of planning capabilities within the Directorate and lead a small team. Responsibilities: Lead the planning and management information function for the Directorate and contribute to University-wide planning activities. Coordinate IT Services' contributions to the University's annual planning and budgeting cycles. Provide metrics on the overall performance of ITS against Directorate-level KPIs. Support the Directorate in maturing its planning, forecasting, and prioritisation capabilities. Manage key stakeholder relationships and work collaboratively across organisational boundaries. Skills and Experience: Extensive experience in supporting strategic and operational planning, preferably within an IT context. Strong data analysis, monitoring, and visualisation skills to support strategic decision making. Proficiency in planning methods, techniques, and tools for operational and project-driven activities. Excellent communication skills, able to convey complex ideas to a wide audience. Demonstrated ability to develop and lead a newly formed team and function. The team: Line manage a small team consisting of a Portfolio Officer, Senior Data Analyst, and Planning Coordinators. Report to the Head of Planning, Capability, and Culture. Team culture fosters collaboration and excellence.
Customer Service Advisor - Triage - Childrens Social Care Team Based in Lincoln, Lincolnshire - Onsite Contract until 24th December 2024 Hourly rate of £13.72 PH - 37 Hours a week - Inside IR35 VIA Umbrella We are currently recruiting for a Customer Service Advisor - Triage, within the Care & Wellbeing Hub you will provide a helpful, professional & efficient contact handling experience to customers contacting the Customer Service Centre for Adult & Children's Services; across all contact channels, using the appropriate telephony system and social care case management system, within a PCI compliant environment. Key Accountabilities Provide an exceptional customer service experience to all customers that contact the Customer Service Centre via Telephone. Through effective call control, questioning and fact finding, correctly gather the required information showing empathy and understanding to the customers concerns to resolve or move the contact to Tier 2, whilst recording accurately on the appropriate IT systems Using your social care knowledge and judgement ensure all contacts are dealt with in accordance with relevant legislation, policies, and procedures (eg, the care act/signs of safety framework and safeguarding) and keep up to date with legislation changes as required. Process contacts and/or signpost customers; utilising all available knowledge via service specific IT systems and service Scripting as detailed on the CRM system. Identify and prioritise urgent contacts and respond appropriately without delay following the correct process for the Service. Ensure your knowledge is kept up to date by utilising the knowledge base provided and timely completion of training including Mandatory and Service Area courses. Recognizes gaps in the knowledge base and reports them to a Team Leader/Customer Service Officer. Build relationships with colleagues, clients, professionals, and 3rd party organisations as appropriate; demonstrating a willingness to readily share knowledge, offer support and promote a culture of continuous improvement. The accountabilities contained within this Success Profile are not exhaustive and include any other reasonable duties which arise from the nature of the role within the service or in a comparable post in any of the Company's other services. What I need to do the role? English and Math's GCSE or equivalent or proven literacy and numeracy skills Relevant level 2, or above Customer Service qualification Experience of working in a telephone-based Customer Service Centre Experience of working within a social care function or demonstrates an understanding of and aptitude for this type of work. Competent in Microsoft office applications, word, excel and outlook. Ability to record information in a timely and accurate manner using electronic resources Ability to talk and type to enable direct input service specific IT systems. Ability to understand an execute the remit of the Triage role in delivering the service model. Where will I work? Our offices are based in Lincoln City Centre. We do offer agile working opportunities once you're settled in and fully trained. The office is perfectly situated for travel via public transport. What hours will I work? Due to the nature of the role, you will need to be flexible to work between the hours of 8am and 6pm Monday to Friday. Where relevant you may be asked to work 9am to 4pm on a Saturday. Due to high demand we are only able to respond to applications that meet the required criteria
30/05/2024
Project-based
Customer Service Advisor - Triage - Childrens Social Care Team Based in Lincoln, Lincolnshire - Onsite Contract until 24th December 2024 Hourly rate of £13.72 PH - 37 Hours a week - Inside IR35 VIA Umbrella We are currently recruiting for a Customer Service Advisor - Triage, within the Care & Wellbeing Hub you will provide a helpful, professional & efficient contact handling experience to customers contacting the Customer Service Centre for Adult & Children's Services; across all contact channels, using the appropriate telephony system and social care case management system, within a PCI compliant environment. Key Accountabilities Provide an exceptional customer service experience to all customers that contact the Customer Service Centre via Telephone. Through effective call control, questioning and fact finding, correctly gather the required information showing empathy and understanding to the customers concerns to resolve or move the contact to Tier 2, whilst recording accurately on the appropriate IT systems Using your social care knowledge and judgement ensure all contacts are dealt with in accordance with relevant legislation, policies, and procedures (eg, the care act/signs of safety framework and safeguarding) and keep up to date with legislation changes as required. Process contacts and/or signpost customers; utilising all available knowledge via service specific IT systems and service Scripting as detailed on the CRM system. Identify and prioritise urgent contacts and respond appropriately without delay following the correct process for the Service. Ensure your knowledge is kept up to date by utilising the knowledge base provided and timely completion of training including Mandatory and Service Area courses. Recognizes gaps in the knowledge base and reports them to a Team Leader/Customer Service Officer. Build relationships with colleagues, clients, professionals, and 3rd party organisations as appropriate; demonstrating a willingness to readily share knowledge, offer support and promote a culture of continuous improvement. The accountabilities contained within this Success Profile are not exhaustive and include any other reasonable duties which arise from the nature of the role within the service or in a comparable post in any of the Company's other services. What I need to do the role? English and Math's GCSE or equivalent or proven literacy and numeracy skills Relevant level 2, or above Customer Service qualification Experience of working in a telephone-based Customer Service Centre Experience of working within a social care function or demonstrates an understanding of and aptitude for this type of work. Competent in Microsoft office applications, word, excel and outlook. Ability to record information in a timely and accurate manner using electronic resources Ability to talk and type to enable direct input service specific IT systems. Ability to understand an execute the remit of the Triage role in delivering the service model. Where will I work? Our offices are based in Lincoln City Centre. We do offer agile working opportunities once you're settled in and fully trained. The office is perfectly situated for travel via public transport. What hours will I work? Due to the nature of the role, you will need to be flexible to work between the hours of 8am and 6pm Monday to Friday. Where relevant you may be asked to work 9am to 4pm on a Saturday. Due to high demand we are only able to respond to applications that meet the required criteria
Location- Bracknell/Hybrid but must be within 2 hour drive Salary - £52,000 - £57,500 ROLE: Local authority are recruiting for a Senior Network Engineer to join their team. You will provide the technical support, development, and installation function in relation to the Council's IT network and associated infrastructure. To be responsible for the day-to-day operational network administration and maintenance of the IT systems in accordance with agreed processes and the IT and Digital Strategy. Work with the Enterprise Architect and other Networks officers to plan, to manage and coordinate IT network projects and minor works to ensure operational efficiency. To assist the Enterprise Architect by monitoring, reviewing, and reporting the performance of the Councils network environment ensuring appropriate alerts are made when required. To work independently, project managing changes to the network infrastructure and produce processes and procedures to support them. KEY TECHNICAL EXPERIENCE Strong understanding of networking protocols, network hardware, software, and network security. Strong analytical skills and be able to identify, troubleshoot and solve complex problems related to network infrastructure Broad knowledge of Next Generation Firewall technology Extensive experience with LANs, WANs, VPNs, Firewalls and Wireless Holder of network certifications to Cisco CCNP level or equivalent level from other network vendors Demonstratable hands on experience with a majority of the following: o Cisco Switches (VSS, VPC, EtherChannel) and Firewalls, Cisco, FortiGate or Palo Alto Firewalls, Cisco Catalyst Wi-Fi Access points, Cisco ISE, Cisco SD-Access, Wi-Fi site surveying.
28/05/2024
Full time
Location- Bracknell/Hybrid but must be within 2 hour drive Salary - £52,000 - £57,500 ROLE: Local authority are recruiting for a Senior Network Engineer to join their team. You will provide the technical support, development, and installation function in relation to the Council's IT network and associated infrastructure. To be responsible for the day-to-day operational network administration and maintenance of the IT systems in accordance with agreed processes and the IT and Digital Strategy. Work with the Enterprise Architect and other Networks officers to plan, to manage and coordinate IT network projects and minor works to ensure operational efficiency. To assist the Enterprise Architect by monitoring, reviewing, and reporting the performance of the Councils network environment ensuring appropriate alerts are made when required. To work independently, project managing changes to the network infrastructure and produce processes and procedures to support them. KEY TECHNICAL EXPERIENCE Strong understanding of networking protocols, network hardware, software, and network security. Strong analytical skills and be able to identify, troubleshoot and solve complex problems related to network infrastructure Broad knowledge of Next Generation Firewall technology Extensive experience with LANs, WANs, VPNs, Firewalls and Wireless Holder of network certifications to Cisco CCNP level or equivalent level from other network vendors Demonstratable hands on experience with a majority of the following: o Cisco Switches (VSS, VPC, EtherChannel) and Firewalls, Cisco, FortiGate or Palo Alto Firewalls, Cisco Catalyst Wi-Fi Access points, Cisco ISE, Cisco SD-Access, Wi-Fi site surveying.