Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Application Support Engineer - Inside IR35 Contract - Requires SC Clearance TEKsystems are currently recruiting for an Application Support Engineer to join a Global IT Services customer of ours. Description: We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the Mechanical Design Department Key Skills: windows end user support Sql Support Applications support windows server 2016 windows server VMS security patching If you are a Application Support Engineer and interested in this opportunity then please do apply within. Alternatively, you can email me directly. Application Support Engineer - Inside IR35 Contract Requires SC Clearance Job Title: Application Support Engineer - SC Cleared Location: Stevenage, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
16/05/2024
Project-based
Application Support Engineer - Inside IR35 Contract - Requires SC Clearance TEKsystems are currently recruiting for an Application Support Engineer to join a Global IT Services customer of ours. Description: We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the Mechanical Design Department Key Skills: windows end user support Sql Support Applications support windows server 2016 windows server VMS security patching If you are a Application Support Engineer and interested in this opportunity then please do apply within. Alternatively, you can email me directly. Application Support Engineer - Inside IR35 Contract Requires SC Clearance Job Title: Application Support Engineer - SC Cleared Location: Stevenage, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Do you have Cisco experience, and are you seeking a new job? Deerfoot IT Recruitment is helping a global consultancy find a Full time Cisco Engineer, and the role comes with an excellent salary £50k-£60k and generous benefits package including training/certifications, pension, Life Insurance, Medical etc You will need to be eligible to undergo SC clearance due to the nature of the client. As a Cisco Engineer, you will work 5 days on client sites in either Portsmouth, Stevenage and Newport (Expenses paid for travel). This is an on-site role, and travel between the sites will be required. You will ideally have had previous experience as a communication engineer. To give you an idea of how this Cisco Engineer role would look and feel, here are some of the things you could expect to do: Resolve Level 2 and 3 Telephony/Video-conferencing Oriented Incidents Respond to specific hardware or application requests Participate in telephony and video conferencing projects Ensure the MCO of the network infrastructure Manage the local team and share your skills To apply for this Cisco Engineer role, your soft skills, expertise and experience should include: Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We'd love you to apply for this Full time Cisco Engineer position in uk, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Do you have Cisco experience, and are you seeking a new job? Deerfoot IT Recruitment is helping a global consultancy find a Full time Cisco Engineer, and the role comes with an excellent salary £50k-£60k and generous benefits package including training/certifications, pension, Life Insurance, Medical etc You will need to be eligible to undergo SC clearance due to the nature of the client. As a Cisco Engineer, you will work 5 days on client sites in either Portsmouth, Stevenage and Newport (Expenses paid for travel). This is an on-site role, and travel between the sites will be required. You will ideally have had previous experience as a communication engineer. To give you an idea of how this Cisco Engineer role would look and feel, here are some of the things you could expect to do: Resolve Level 2 and 3 Telephony/Video-conferencing Oriented Incidents Respond to specific hardware or application requests Participate in telephony and video conferencing projects Ensure the MCO of the network infrastructure Manage the local team and share your skills To apply for this Cisco Engineer role, your soft skills, expertise and experience should include: Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We'd love you to apply for this Full time Cisco Engineer position in uk, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Onsite IT Support Engineer Full time Permanent Location: Full time onsite - 5 days a week in Birmingham, West Midlands £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are available immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with various IT delivery teams to ensure the business meets its current and future requirements Acts as a liaison between technical and non-technical staff, communicating technical concepts clearly and understandably to the end-user The role focuses on providing IT services, following robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktop support across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under own initiative Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems Fluent in mechanisms such as anti-virus, peripheral, workstations, and Cloud Attention to detail and the ability to multitask in a fast-paced environment Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
16/05/2024
Full time
Onsite IT Support Engineer Full time Permanent Location: Full time onsite - 5 days a week in Birmingham, West Midlands £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are available immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with various IT delivery teams to ensure the business meets its current and future requirements Acts as a liaison between technical and non-technical staff, communicating technical concepts clearly and understandably to the end-user The role focuses on providing IT services, following robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktop support across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under own initiative Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems Fluent in mechanisms such as anti-virus, peripheral, workstations, and Cloud Attention to detail and the ability to multitask in a fast-paced environment Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
2nd Line Wan Engineer 4 on 4 off including nights Package to £35,000 Birmingham location - onsite Sanderson Government and Defence are working with a large contractor/consultancy looking for multiple individuals to join their WAN Engineering teams, on a 9-5 or 24/7 basis. This would suit someone looking to move up the chain from a 1st/2nd line role or a second line role with limited progression. You will have the opportunity to work with 3rd liners on a daily basis, and these roles have come about due to individuals being promoted upwards. In terms of required experience, a strong knowledge of Networking (WAN) is obviously essential, as well as some knowledge of Juniper. PKI experience is ideal but in no way essential.
16/05/2024
Full time
2nd Line Wan Engineer 4 on 4 off including nights Package to £35,000 Birmingham location - onsite Sanderson Government and Defence are working with a large contractor/consultancy looking for multiple individuals to join their WAN Engineering teams, on a 9-5 or 24/7 basis. This would suit someone looking to move up the chain from a 1st/2nd line role or a second line role with limited progression. You will have the opportunity to work with 3rd liners on a daily basis, and these roles have come about due to individuals being promoted upwards. In terms of required experience, a strong knowledge of Networking (WAN) is obviously essential, as well as some knowledge of Juniper. PKI experience is ideal but in no way essential.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
Senior Network Security Infrastructure Engineer - Automation (Ansible/Python) - Fortinet - F5 - BGP - OSPF - AWS - BAU Permanent - up to £125,000 + benefits, bonus.*Hybrid working 3 days office.* NO SPONSORSHIP OFFERED Global financial services client is looking for a Senior Network Security Infrastructure Engineer responsible for the delivery of Network Security Engineering projects and providing 3rd level technical support for the Global Network Infrastructure. The successful candidate will be a technical lead with excellent troubleshooting skills with a big focus on automation. Skills and Experience required: Broad range of technical skills in IT Infrastructure including Networks, Cloud Services, Network Security Infrastructure and Threat Prevention techniques Strong troubleshooting experience with enterprise-class Firewalls (both on-premise and cloud-based) including Fortinet Good knowledge of application & content delivery platforms: F5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet-level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls Experience with Scripting and auto-provisioning tools including GitLab, Ansible, Python & Jenkins Experience working in the Financial Services sector If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
16/05/2024
Full time
Senior Network Security Infrastructure Engineer - Automation (Ansible/Python) - Fortinet - F5 - BGP - OSPF - AWS - BAU Permanent - up to £125,000 + benefits, bonus.*Hybrid working 3 days office.* NO SPONSORSHIP OFFERED Global financial services client is looking for a Senior Network Security Infrastructure Engineer responsible for the delivery of Network Security Engineering projects and providing 3rd level technical support for the Global Network Infrastructure. The successful candidate will be a technical lead with excellent troubleshooting skills with a big focus on automation. Skills and Experience required: Broad range of technical skills in IT Infrastructure including Networks, Cloud Services, Network Security Infrastructure and Threat Prevention techniques Strong troubleshooting experience with enterprise-class Firewalls (both on-premise and cloud-based) including Fortinet Good knowledge of application & content delivery platforms: F5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet-level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls Experience with Scripting and auto-provisioning tools including GitLab, Ansible, Python & Jenkins Experience working in the Financial Services sector If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Linux Engineer - Leading equity trading firm We're working closely with a leading Equity-focused broker-dealer based in London, who are currently looking to hire a Linux engineer into their Technical Service Group. It's a small and dynamic global team who play a vital role in ensuring the stability and performance of their infrastructure, ensuring operations run consistently across all regions and that data is appropriately stored, protected or archived. The successful applicant will have: Strong proficiency in Linux & Linux operating systems. Recent involvement in implemetning IDAM, PAM or SIEM tooling. Experience of an enterprise Linux, preferably Red Hat Enterprise Linux, CentOS or Oracle Linux. Experience using & managing F5 load balancers. Basic networking such as TCP/IP, DNS. Further desirable skills (not essential but nice to have): FPGA Linux Kernel Scripting/programming skills in Python, Java, Ansible, Perl Security awareness & Troubleshooting Skills Basic SAN/NAS knowledge Familiarity of network technologies: TCP/IP, SNMP, LDAP, Current LAN/WAN technologies This is a permanent hire offering hybrid working. Applicants welcome from a variety of levels & backgrounds. Please apply above or send an email to (see below) for more info.
16/05/2024
Full time
Linux Engineer - Leading equity trading firm We're working closely with a leading Equity-focused broker-dealer based in London, who are currently looking to hire a Linux engineer into their Technical Service Group. It's a small and dynamic global team who play a vital role in ensuring the stability and performance of their infrastructure, ensuring operations run consistently across all regions and that data is appropriately stored, protected or archived. The successful applicant will have: Strong proficiency in Linux & Linux operating systems. Recent involvement in implemetning IDAM, PAM or SIEM tooling. Experience of an enterprise Linux, preferably Red Hat Enterprise Linux, CentOS or Oracle Linux. Experience using & managing F5 load balancers. Basic networking such as TCP/IP, DNS. Further desirable skills (not essential but nice to have): FPGA Linux Kernel Scripting/programming skills in Python, Java, Ansible, Perl Security awareness & Troubleshooting Skills Basic SAN/NAS knowledge Familiarity of network technologies: TCP/IP, SNMP, LDAP, Current LAN/WAN technologies This is a permanent hire offering hybrid working. Applicants welcome from a variety of levels & backgrounds. Please apply above or send an email to (see below) for more info.
Network Cloud Engineer - 12 Months - Antwerp/WFH We are representing one of our key partners in Belgium, a leading IT Solutions Provider who are looking to recruit a Network Cloud Engineer for the team in Antwerp. This role involves working on-site two days a week, with flexibility. As a Network Cloud Engineer, you will be responsible for the design, implementation, and troubleshooting of enterprise networks, with a focus on wireless projects and cloud migration. Responsibilities: Work on wireless projects, including design, implementation, and troubleshooting. Install, configure, and maintain enterprise network infrastructure. Design and implement wireless network solutions. Collaborate with teams to migrate apps and production lines to the cloud. Provide support and maintenance for network equipment and systems. Key Skills: Experience with Firewalls such as Palo Alto, Check Point, and Cisco ASA. Proficiency in routing and switching, particularly with Cisco equipment. Knowledge of wireless technologies, including Cisco and Ekahau. Ability to work with monitoring tools such as Cisco DNA. Knowledge of authentication systems, particularly Cisco ISE. Understanding of BGP routing protocol. Familiarity with cloud platforms, particularly AWS. Contract Details: Duration: 12 Months Location: Hybrid - Antwerp/WFH (2 Days a week onsite) Day Rate: 500 Per Day - 600 Per Day Start Date: ASAP Network Cloud Engineer - 12 Months - Antwerp/WFH
16/05/2024
Project-based
Network Cloud Engineer - 12 Months - Antwerp/WFH We are representing one of our key partners in Belgium, a leading IT Solutions Provider who are looking to recruit a Network Cloud Engineer for the team in Antwerp. This role involves working on-site two days a week, with flexibility. As a Network Cloud Engineer, you will be responsible for the design, implementation, and troubleshooting of enterprise networks, with a focus on wireless projects and cloud migration. Responsibilities: Work on wireless projects, including design, implementation, and troubleshooting. Install, configure, and maintain enterprise network infrastructure. Design and implement wireless network solutions. Collaborate with teams to migrate apps and production lines to the cloud. Provide support and maintenance for network equipment and systems. Key Skills: Experience with Firewalls such as Palo Alto, Check Point, and Cisco ASA. Proficiency in routing and switching, particularly with Cisco equipment. Knowledge of wireless technologies, including Cisco and Ekahau. Ability to work with monitoring tools such as Cisco DNA. Knowledge of authentication systems, particularly Cisco ISE. Understanding of BGP routing protocol. Familiarity with cloud platforms, particularly AWS. Contract Details: Duration: 12 Months Location: Hybrid - Antwerp/WFH (2 Days a week onsite) Day Rate: 500 Per Day - 600 Per Day Start Date: ASAP Network Cloud Engineer - 12 Months - Antwerp/WFH
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior DevOps Engineer | Center of Excellence for RPA (Robotic Process Automation) Are you an energetic Senior DevOps Engineer with a passion for IT and a positive can-do mindset? Join our client's Center of Excellence for RPA and help elevate the Platform team to the next level. Responsibilities - Development, management, and maintenance of the Azure Platform for Robotics IT Department. - Autonomously pick priority items from the team's backlog, analyze, and work them out. - Take initiatives to professionalize the Platform. - Coach and guide team members. - Consult with the team about fulfilling functional and non-functional requirements. - Drive automation by utilizing CI/CD pipelines and Infrastructure as Code. - Implement all mandatory security standards to ensure IT risk remains under control. - Ensure monitoring, logging, and alerting is in place to operate applications and services without interruptions. - Neatly document your work and present it to team members. - Apply continuous delivery practices: - Manage all resources in version-controlled repositories (code, scripts, configurations, artifacts, static resources). - Refactor and reuse existing code/modules/functionality. - Build, enhance, and maintain tooling and scripts to automate repetitive or error-prone tasks. Requirements - A bachelor's or master's degree. - Minimum of 2 Azure certifications (excluding AZ-900). - Minimum of 2 years of experience with Microsoft Azure Cloud. - Minimum of 2 years of experience with Agile Way of Working (Scrum & Kanban). - Knowledge to build, test, and deploy application code to Azure environment using Azure DevOps YAML-based pipelines. - Experience in application monitoring tools such as Prometheus and Grafana. - Experience with Azure DevOps practices, Git, and YAML pipelines. - Experience with Bash and/or PowerShell. - CI/CD: Continuous Integration/Continuous Delivery. - Knowledge and experience with Azure Networking concepts like VNET, Subnets, NSGs (Network Security Groups), and Private Endpoints. - Hands-on experience and knowledge of Oracle and/or Postgres Databases. - Hands-on experience and knowledge of Kubernetes. - Hands-on experience and knowledge with Terraform, Helm, and Argo. For inquiries, contact Alexander Mungkorn, Delivery Consultant. Michael Bailey International is acting as an Employment Business in relation to this vacancy.
16/05/2024
Project-based
Senior DevOps Engineer | Center of Excellence for RPA (Robotic Process Automation) Are you an energetic Senior DevOps Engineer with a passion for IT and a positive can-do mindset? Join our client's Center of Excellence for RPA and help elevate the Platform team to the next level. Responsibilities - Development, management, and maintenance of the Azure Platform for Robotics IT Department. - Autonomously pick priority items from the team's backlog, analyze, and work them out. - Take initiatives to professionalize the Platform. - Coach and guide team members. - Consult with the team about fulfilling functional and non-functional requirements. - Drive automation by utilizing CI/CD pipelines and Infrastructure as Code. - Implement all mandatory security standards to ensure IT risk remains under control. - Ensure monitoring, logging, and alerting is in place to operate applications and services without interruptions. - Neatly document your work and present it to team members. - Apply continuous delivery practices: - Manage all resources in version-controlled repositories (code, scripts, configurations, artifacts, static resources). - Refactor and reuse existing code/modules/functionality. - Build, enhance, and maintain tooling and scripts to automate repetitive or error-prone tasks. Requirements - A bachelor's or master's degree. - Minimum of 2 Azure certifications (excluding AZ-900). - Minimum of 2 years of experience with Microsoft Azure Cloud. - Minimum of 2 years of experience with Agile Way of Working (Scrum & Kanban). - Knowledge to build, test, and deploy application code to Azure environment using Azure DevOps YAML-based pipelines. - Experience in application monitoring tools such as Prometheus and Grafana. - Experience with Azure DevOps practices, Git, and YAML pipelines. - Experience with Bash and/or PowerShell. - CI/CD: Continuous Integration/Continuous Delivery. - Knowledge and experience with Azure Networking concepts like VNET, Subnets, NSGs (Network Security Groups), and Private Endpoints. - Hands-on experience and knowledge of Oracle and/or Postgres Databases. - Hands-on experience and knowledge of Kubernetes. - Hands-on experience and knowledge with Terraform, Helm, and Argo. For inquiries, contact Alexander Mungkorn, Delivery Consultant. Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Senior Network Engineer - Hybrid Working (Luton Offices) - £55-65k + Bonus & Benefit Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire a Senior Network Engineer As a Senior Network Engineer within the IT Infrastructure team, your primary responsibility will be to ensure the effective and efficient functioning of the business critical network systems. You will play a crucial role in detecting, investigating, and responding to network-related events and incidents. This involves closely monitoring the network infrastructure, identifying any issues or anomalies, and taking appropriate action to resolve them as well as spearheading new technology implementation. This role will be projects focused on infrastructure upgrades and improvements. This could include activities such as network design and implementation, network equipment procurement and configuration, network performance optimization, and ensuring network security and compliance with industry standards. Some of the responsibilities: Manage the day-to-day running of networks, including conducting regular health checks, identifying issues, risks, and opportunities, and providing recommendations for continuous improvement. Act as a technical lead/resource on infrastructure projects, collaborating with business and technical contacts to ensure successful implementation Liaise with third-party vendors and internal staff to provide support on network-related projects, coordinating efforts and managing dependencies Troubleshoot and resolve complex network issues, escalating to vendors when necessary. Configure network Switches, Routers, Firewalls, and VPN tunnels to maintain optimal performance and security. Utilize network monitoring tools to proactively identify and address network problems and vulnerabilities. Produce design documentation, maintenance plans, and support documentation for network solutions, and provide training for the handover to IT operations teams Your background: Excellent knowledge of network technologies such as OSPF, MPLS, VXLAN, IPSEC, VLAN, STP, VTP, VRRP, WAN, DHCP, switching, and SD-WAN. Competency in administering Firewalls, and familiarity with wireless protocols and corporate wireless network management. Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent real-world experience Previous experience in a dedicated network engineering role, including expertise in network infrastructure maintenance, design, programming, implementation, migration, and replacement. Experience troubleshooting LAN and WAN infrastructure in a corporate environment, working with platforms such as HPE, Aruba, Dell, and Palo Alto products. Hands-on experience with network and system monitoring and alerting solutions Excellent understanding of network security threats, best practices, and equipment implementation, including Firewalls, access control, and security protocols Advanced understanding of enterprise campus networks, Firewall platforms, WAN technologies, network management, monitoring, and packet capture technique Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
16/05/2024
Full time
Senior Network Engineer - Hybrid Working (Luton Offices) - £55-65k + Bonus & Benefit Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire a Senior Network Engineer As a Senior Network Engineer within the IT Infrastructure team, your primary responsibility will be to ensure the effective and efficient functioning of the business critical network systems. You will play a crucial role in detecting, investigating, and responding to network-related events and incidents. This involves closely monitoring the network infrastructure, identifying any issues or anomalies, and taking appropriate action to resolve them as well as spearheading new technology implementation. This role will be projects focused on infrastructure upgrades and improvements. This could include activities such as network design and implementation, network equipment procurement and configuration, network performance optimization, and ensuring network security and compliance with industry standards. Some of the responsibilities: Manage the day-to-day running of networks, including conducting regular health checks, identifying issues, risks, and opportunities, and providing recommendations for continuous improvement. Act as a technical lead/resource on infrastructure projects, collaborating with business and technical contacts to ensure successful implementation Liaise with third-party vendors and internal staff to provide support on network-related projects, coordinating efforts and managing dependencies Troubleshoot and resolve complex network issues, escalating to vendors when necessary. Configure network Switches, Routers, Firewalls, and VPN tunnels to maintain optimal performance and security. Utilize network monitoring tools to proactively identify and address network problems and vulnerabilities. Produce design documentation, maintenance plans, and support documentation for network solutions, and provide training for the handover to IT operations teams Your background: Excellent knowledge of network technologies such as OSPF, MPLS, VXLAN, IPSEC, VLAN, STP, VTP, VRRP, WAN, DHCP, switching, and SD-WAN. Competency in administering Firewalls, and familiarity with wireless protocols and corporate wireless network management. Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent real-world experience Previous experience in a dedicated network engineering role, including expertise in network infrastructure maintenance, design, programming, implementation, migration, and replacement. Experience troubleshooting LAN and WAN infrastructure in a corporate environment, working with platforms such as HPE, Aruba, Dell, and Palo Alto products. Hands-on experience with network and system monitoring and alerting solutions Excellent understanding of network security threats, best practices, and equipment implementation, including Firewalls, access control, and security protocols Advanced understanding of enterprise campus networks, Firewall platforms, WAN technologies, network management, monitoring, and packet capture technique Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
This position involves collaborating with a regional/global team, and therefore, short business trips that last up to one week may be necessary. The role encompasses both Dev and Ops, including participation in an on-call rotation. (MUST BE BASED IN DUBLIN) Job Responsibilities: Develop and execute changes on the client network. Lead network projects relating to network deployment/implementation, network scaling, technology refresh, application of best practices, and network optimization. Troubleshoot network routing, interconnectivity, performance, and configuration issues. Preserve standards within the networking toolset, ensuring full compliance with those standards and policies. Provide solutions and processes that are simple, long-lasting, and can be replicated. What we are looking for: Experience in working with VPN solutions in general and good IPSEC knowledge Thorough understanding of TCP/IP Networking, IP routing and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, ACLs, IPSEC, DNS, etc. Any skills related to automation/software development/programming are a welcomed, but not mandatory Experience in working with Cloud or Network Fabric technologies (VXLAN, Fabricpath) are a bonus The right candidate must have full right to live and work in Dublin, Ireland. Please send your up to date CV or let me know if you would like to have a chat about the role.
16/05/2024
Project-based
This position involves collaborating with a regional/global team, and therefore, short business trips that last up to one week may be necessary. The role encompasses both Dev and Ops, including participation in an on-call rotation. (MUST BE BASED IN DUBLIN) Job Responsibilities: Develop and execute changes on the client network. Lead network projects relating to network deployment/implementation, network scaling, technology refresh, application of best practices, and network optimization. Troubleshoot network routing, interconnectivity, performance, and configuration issues. Preserve standards within the networking toolset, ensuring full compliance with those standards and policies. Provide solutions and processes that are simple, long-lasting, and can be replicated. What we are looking for: Experience in working with VPN solutions in general and good IPSEC knowledge Thorough understanding of TCP/IP Networking, IP routing and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, ACLs, IPSEC, DNS, etc. Any skills related to automation/software development/programming are a welcomed, but not mandatory Experience in working with Cloud or Network Fabric technologies (VXLAN, Fabricpath) are a bonus The right candidate must have full right to live and work in Dublin, Ireland. Please send your up to date CV or let me know if you would like to have a chat about the role.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.