Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/05/2024
Full time
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Role: Senior Site Reliability Engineer Contract Type: Contract Location: Brussels (Hybrid) Languages: English We are currently seeking a Senior Site Reliability Engineer to work for our client that is in the Aviation Sector in Brussels. Responsibilities: Be a member of a dynamic team to operate and maintain mission critical applications. Work with the newest, state of art cloud native technologies both in the cloud and on prem. Detect, identify, and analyse faults if they arise, help to fix them, and work on solutions to avoid further occurrence. Monitor system performance and proactively identify and resolve issues. Conduct root cause analysis for production errors and implement preventive measures. Collaborate with development teams to integrate SRE best practices into the software life cycle. Constantly improve the service availability, scalability, performance, monitoring, and overall manageability. Be involved in common work with security experts, architects, and developers to build and improve a sustainable technical landscape. Continuously research and assess new approaches for potential use, and provide recommendations and subject matter expertise regarding trends, technology, tools, and services. Experience: Relevant bachelor's degree or equivalent work experience in computer science or related field. Good understanding and experience in SRE and Platform Engineering principles and frameworks Advanced experience in automation, Infrastructure as Code, CI/CD (Terraform, Ansible, Jenkins) Advanced experience in Kubernetes (OpenShift) and Linux system administration (RedHat) Advanced experience in operating and automating solutions Good understanding of security principles. To apply, please send your CV, as interviews will be taking place immediately
16/05/2024
Project-based
Role: Senior Site Reliability Engineer Contract Type: Contract Location: Brussels (Hybrid) Languages: English We are currently seeking a Senior Site Reliability Engineer to work for our client that is in the Aviation Sector in Brussels. Responsibilities: Be a member of a dynamic team to operate and maintain mission critical applications. Work with the newest, state of art cloud native technologies both in the cloud and on prem. Detect, identify, and analyse faults if they arise, help to fix them, and work on solutions to avoid further occurrence. Monitor system performance and proactively identify and resolve issues. Conduct root cause analysis for production errors and implement preventive measures. Collaborate with development teams to integrate SRE best practices into the software life cycle. Constantly improve the service availability, scalability, performance, monitoring, and overall manageability. Be involved in common work with security experts, architects, and developers to build and improve a sustainable technical landscape. Continuously research and assess new approaches for potential use, and provide recommendations and subject matter expertise regarding trends, technology, tools, and services. Experience: Relevant bachelor's degree or equivalent work experience in computer science or related field. Good understanding and experience in SRE and Platform Engineering principles and frameworks Advanced experience in automation, Infrastructure as Code, CI/CD (Terraform, Ansible, Jenkins) Advanced experience in Kubernetes (OpenShift) and Linux system administration (RedHat) Advanced experience in operating and automating solutions Good understanding of security principles. To apply, please send your CV, as interviews will be taking place immediately
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
One of my client in Belgium is looking for an Operations Support Engineer (preferably Aviation Sector). Below are the job details. Please apply for immediate consideration. Title : Operations Support Engineer Location : Brussels, Belgium Duration : 6 months freelance contract with extensions possible Job type : On site Must be a EU Citizen. Job Overview: Our partner is a leading firm in the aviation sector committed to enhancing the IT infrastructure and ensuring the highest levels of system reliability and efficiency. We are looking for a seasoned OPS Support Engineer like you to join our dynamic team. In this pivotal role, you will drive and enhance operational excellence, directly contributing to our mission of delivering safe and efficient aviation services used in ATM (Air Traffic Management). You are the ideal candidate if you are an expert in Data Management and are deeply entrenched in the modern ecosystem, have a strong background in a wide range of technologies including aviation, and have a proven track record in high-stakes industries. In the Role of eEAD Operations Support Engineer, you will : Be a member of a dynamic team to operate and maintain the eEAD which is going into operations Q32024. The eEAD is the new enhanced Aeronautical Database for the provision of Aeronautical Information Services (AIS). Your initial role within the team is to document the eEAD System Operational Processes and Guidelines to keep the system operational and resolve issues when they arise. In the second phase you will be involved in further development of the operational system proposed by the eEAD stakeholders. Work with the newest, state of art cloud native technologies both in the cloud and onprem. Detect, identify, and analyze faults if they arise, help to fix them, and work on solutions to avoid further occurrence. Monitor system performance and proactively identify and resolve issues. Conduct root cause analysis for production errors and implement preventive measures. Collaborate with development teams to integrate SRE best practices into the software life cycle. Constantly improve the service availability, scalability, performance, monitoring, and overall manageability. Be involved in common work with security experts, architects, and developers to build and improve a sustainable technical landscape. Continuously research and assess new approaches for potential use, and provide recommendations and subject matter expertise regarding trends, technology, tools, and services. Participate in oncall rotation, providing support for critical issues. Contribute to all areas of Site Reliability Engineering as a team member. Qualifications: Relevant bachelor's degree or equivalent work experience in computer science or related field. Strong communication skills, proficient in English, both written and spoken. Have experience in documenting IT System Operational Procedures and Guidelines using Confluence, Jira and Word. Advanced experience in operating and automating solutions with at least three of the following technologies/Products: Document database (MongoDB) Webservice Service Communication protocols SOAP/REST/JSON Relational Database Management Systems (PostgreSQL) WFS - Open Geospatial Consortium (OGC) XML more specifically (nice to have) AIXM5.1 Good understanding of security principles. Experience in developing applications is an advantage. Ability to quickly acquire and utilize knowledge on new methodologies and solutions. Strong ethics and confidentiality. Ability to work collaboratively in a multinational team and communicate effectively. EU citizenship and willingness to live in or around Brussels. Nice to have experience as a pilot or in ATM (Air Traffic Management) and knowledge of the ICAO Annexes 3,4,15, (SARPS) as drivers for aviation safety, efficiency, and regularity. This will help in understanding the business requirements.
14/05/2024
Project-based
One of my client in Belgium is looking for an Operations Support Engineer (preferably Aviation Sector). Below are the job details. Please apply for immediate consideration. Title : Operations Support Engineer Location : Brussels, Belgium Duration : 6 months freelance contract with extensions possible Job type : On site Must be a EU Citizen. Job Overview: Our partner is a leading firm in the aviation sector committed to enhancing the IT infrastructure and ensuring the highest levels of system reliability and efficiency. We are looking for a seasoned OPS Support Engineer like you to join our dynamic team. In this pivotal role, you will drive and enhance operational excellence, directly contributing to our mission of delivering safe and efficient aviation services used in ATM (Air Traffic Management). You are the ideal candidate if you are an expert in Data Management and are deeply entrenched in the modern ecosystem, have a strong background in a wide range of technologies including aviation, and have a proven track record in high-stakes industries. In the Role of eEAD Operations Support Engineer, you will : Be a member of a dynamic team to operate and maintain the eEAD which is going into operations Q32024. The eEAD is the new enhanced Aeronautical Database for the provision of Aeronautical Information Services (AIS). Your initial role within the team is to document the eEAD System Operational Processes and Guidelines to keep the system operational and resolve issues when they arise. In the second phase you will be involved in further development of the operational system proposed by the eEAD stakeholders. Work with the newest, state of art cloud native technologies both in the cloud and onprem. Detect, identify, and analyze faults if they arise, help to fix them, and work on solutions to avoid further occurrence. Monitor system performance and proactively identify and resolve issues. Conduct root cause analysis for production errors and implement preventive measures. Collaborate with development teams to integrate SRE best practices into the software life cycle. Constantly improve the service availability, scalability, performance, monitoring, and overall manageability. Be involved in common work with security experts, architects, and developers to build and improve a sustainable technical landscape. Continuously research and assess new approaches for potential use, and provide recommendations and subject matter expertise regarding trends, technology, tools, and services. Participate in oncall rotation, providing support for critical issues. Contribute to all areas of Site Reliability Engineering as a team member. Qualifications: Relevant bachelor's degree or equivalent work experience in computer science or related field. Strong communication skills, proficient in English, both written and spoken. Have experience in documenting IT System Operational Procedures and Guidelines using Confluence, Jira and Word. Advanced experience in operating and automating solutions with at least three of the following technologies/Products: Document database (MongoDB) Webservice Service Communication protocols SOAP/REST/JSON Relational Database Management Systems (PostgreSQL) WFS - Open Geospatial Consortium (OGC) XML more specifically (nice to have) AIXM5.1 Good understanding of security principles. Experience in developing applications is an advantage. Ability to quickly acquire and utilize knowledge on new methodologies and solutions. Strong ethics and confidentiality. Ability to work collaboratively in a multinational team and communicate effectively. EU citizenship and willingness to live in or around Brussels. Nice to have experience as a pilot or in ATM (Air Traffic Management) and knowledge of the ICAO Annexes 3,4,15, (SARPS) as drivers for aviation safety, efficiency, and regularity. This will help in understanding the business requirements.
Lead Site Reliability Engineer Leeds - once a month in the office on average £80,000-£90,000 + benefits A leading global organisation are seeking a Lead Site Reliability Engineer to play a pivotal role in the development, implementation, and ongoing maintenance of its core Infrastructure and Cloud-based platforms. This role encompasses diverse responsibilities, including leading and managing a small DevOps/SRE team. The Lead Site Reliability Engineer will lead the charge in selecting, configuring, and supporting Cloud Platform components and tooling. Proficiency in observability tech such as Grafana and Prometheus is essential. An ability to self-manage in both Agile and traditional delivery approaches is a key asset The ideal candidate will bring extensive experience in building, troubleshooting, and supporting infrastructure and cloud-based solutions. In addition to strong technical skills, exceptional problem-solving abilities, and an eye for detail, effective communication will be paramount for collaborating with stakeholders and mentoring team members. Key Skills Commercial experience with GCP Leadership/management experience Terraform Observability tech such as Grafana/Prometheus Background in software engineering is an advantage If you are interested in the role please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
14/05/2024
Full time
Lead Site Reliability Engineer Leeds - once a month in the office on average £80,000-£90,000 + benefits A leading global organisation are seeking a Lead Site Reliability Engineer to play a pivotal role in the development, implementation, and ongoing maintenance of its core Infrastructure and Cloud-based platforms. This role encompasses diverse responsibilities, including leading and managing a small DevOps/SRE team. The Lead Site Reliability Engineer will lead the charge in selecting, configuring, and supporting Cloud Platform components and tooling. Proficiency in observability tech such as Grafana and Prometheus is essential. An ability to self-manage in both Agile and traditional delivery approaches is a key asset The ideal candidate will bring extensive experience in building, troubleshooting, and supporting infrastructure and cloud-based solutions. In addition to strong technical skills, exceptional problem-solving abilities, and an eye for detail, effective communication will be paramount for collaborating with stakeholders and mentoring team members. Key Skills Commercial experience with GCP Leadership/management experience Terraform Observability tech such as Grafana/Prometheus Background in software engineering is an advantage If you are interested in the role please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
- Head of Site Reliability/Infrastructure - Glasgow/Hybrid - Excellent Salary & Benefits Package - Immediate Start Fantastic new opportunity to the market to join our Glasgow-based Fintech client, specialising in managed Cloud provision. The business is entering a growth phase and now recruiting for a seasoned Head of Site Reliability with an infrastructure background, as they continue to grow their tech team from their newly opened, state-of-the-art tech hub in Glasgow. This is a key hire and the first in this space, as the business begins to build out their new Site Reliability team. The successful candidate will be responsible for building out the function, providing true leadership and co-ordination, whilst having a breadth of technical know-how. This opportunity is truly greenfield in nature and offers a blank canvas to implement plans and procedures with the aim of improving the infrastructure reliability, security and functionality with automation at the forefront. Reporting into the COO, you will be a natural leader of people and teams, with the goal of collaborating on the design, deployment, and maintenance of the global infrastructure and to provide system support for the Security, Network Operations and Development teams. The role would ideally suit an experienced automation-focused individual with comprehensive working infrastructure knowledge of Windows and Linux environments (RHEL, Ubuntu), as well as network operating systems experience. Commercial use of Infrastructure-As-Code (IAC) tooling such as Terraform and Ansible is also beneficial. Candidates who are proactive and dedicated are preferred, as this role is highly visible. You will also be a significant contributor to the team's IT success, supporting and delivering infrastructure and solutions and working directly with data centre, network, software development and project teams alike. Key Skills & Experience Proven experience in a site reliability engineering, DevOps, or similar role, with multiple years in a leadership position. Extensive background in cloud computing services (AWS, Google Cloud or Azure) Container orchestration technology exposure (eg Kubernetes). Proficiency in automation Knowledge of Scripting languages (Python, Shell or Go). Knowledge of Cyber Security principles and best practices. Knowledge of regulatory environments and compliance standards Exceptional problem-solving skills Ability to work under pressure in a fast-paced environment. Excellent communication and leadership abilities Strong track-record of building and motivating high-performing teams. Bachelor's or master's degree in Computer Science, Engineering, or a related field.The above is not exhaustive. Please forward your CV to discuss this requirement in more detail to (see below) The above is not exhaustive. Please forward your CV to discuss this requirement in more detail to (see below)
13/05/2024
Full time
- Head of Site Reliability/Infrastructure - Glasgow/Hybrid - Excellent Salary & Benefits Package - Immediate Start Fantastic new opportunity to the market to join our Glasgow-based Fintech client, specialising in managed Cloud provision. The business is entering a growth phase and now recruiting for a seasoned Head of Site Reliability with an infrastructure background, as they continue to grow their tech team from their newly opened, state-of-the-art tech hub in Glasgow. This is a key hire and the first in this space, as the business begins to build out their new Site Reliability team. The successful candidate will be responsible for building out the function, providing true leadership and co-ordination, whilst having a breadth of technical know-how. This opportunity is truly greenfield in nature and offers a blank canvas to implement plans and procedures with the aim of improving the infrastructure reliability, security and functionality with automation at the forefront. Reporting into the COO, you will be a natural leader of people and teams, with the goal of collaborating on the design, deployment, and maintenance of the global infrastructure and to provide system support for the Security, Network Operations and Development teams. The role would ideally suit an experienced automation-focused individual with comprehensive working infrastructure knowledge of Windows and Linux environments (RHEL, Ubuntu), as well as network operating systems experience. Commercial use of Infrastructure-As-Code (IAC) tooling such as Terraform and Ansible is also beneficial. Candidates who are proactive and dedicated are preferred, as this role is highly visible. You will also be a significant contributor to the team's IT success, supporting and delivering infrastructure and solutions and working directly with data centre, network, software development and project teams alike. Key Skills & Experience Proven experience in a site reliability engineering, DevOps, or similar role, with multiple years in a leadership position. Extensive background in cloud computing services (AWS, Google Cloud or Azure) Container orchestration technology exposure (eg Kubernetes). Proficiency in automation Knowledge of Scripting languages (Python, Shell or Go). Knowledge of Cyber Security principles and best practices. Knowledge of regulatory environments and compliance standards Exceptional problem-solving skills Ability to work under pressure in a fast-paced environment. Excellent communication and leadership abilities Strong track-record of building and motivating high-performing teams. Bachelor's or master's degree in Computer Science, Engineering, or a related field.The above is not exhaustive. Please forward your CV to discuss this requirement in more detail to (see below) The above is not exhaustive. Please forward your CV to discuss this requirement in more detail to (see below)
Sanderson Government & Defence
Stevenage, Hertfordshire
Unix/Linux Engineer - SC/DV Eligible Location: Stevenage, Bristol or Bolton Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. The role: Monitor and provide technical support for client's infrastructure, including incident and request management. Administer Servers to ensure optimal performance and reliability. Plan and execute changes in accordance with client agreements and the ITIL change management process. Assess user requirements and develop technical specifications that are both cost-effective and align accurately with the clients' identified needs. Install and thoroughly test operating software and associated products in collaboration with application providers. Your transferable skills and experience: Operating Systems: Windows 2019, 2016, 2012, and 2008 Virtualization Platforms: VMware ESXi and MS Hyper-V Active Directory and Identity Manager expertise SCOM (System Center Operations Manager) and SCCM (System Center Configuration Manager) knowledge Familiarity with McAfee antivirus software Experience in Software License Management Understanding of specific infrastructure support services Knowledge of algorithms and methodologies for system and network development, building, and configuration. If you're interested in the above and would like to learn more, apply or reach out to (see below)
13/05/2024
Full time
Unix/Linux Engineer - SC/DV Eligible Location: Stevenage, Bristol or Bolton Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. The role: Monitor and provide technical support for client's infrastructure, including incident and request management. Administer Servers to ensure optimal performance and reliability. Plan and execute changes in accordance with client agreements and the ITIL change management process. Assess user requirements and develop technical specifications that are both cost-effective and align accurately with the clients' identified needs. Install and thoroughly test operating software and associated products in collaboration with application providers. Your transferable skills and experience: Operating Systems: Windows 2019, 2016, 2012, and 2008 Virtualization Platforms: VMware ESXi and MS Hyper-V Active Directory and Identity Manager expertise SCOM (System Center Operations Manager) and SCCM (System Center Configuration Manager) knowledge Familiarity with McAfee antivirus software Experience in Software License Management Understanding of specific infrastructure support services Knowledge of algorithms and methodologies for system and network development, building, and configuration. If you're interested in the above and would like to learn more, apply or reach out to (see below)
Job title : Data Center Engineer - Mandarin speaking Our client, a leading telecommunications company, is looking for a recent computer science graduate to join its site in Newport, Wales. Location : Newport, Wales What you will do: Manage and supervise the day-to-day operations and maintenance of mechanical and electrical equipment in a data center Identify risks and perform IDC vendor operation and maintenance quality assessment. Perform RCA (root cause analysis) of critical equipment failures Troubleshoot and report of facility and data sever-level events within internal SLA Provide training and guidance to operation team, such as MOP, SOP, EOP Ensure all EHS procedures are adhered to by vendor and internal staff Communicate complex technical information to non-technical audiences Follow the instructions to verify the IDC supplier's acceptance of the cabinet and on-site data center hosting service (racks/power/cooling) delivery confirmation Responsible for the operation and maintenance of the cloud data center site, responsible for on-site reliability and associate project delivery The ideal candidate: 1+ years of relevant work experience in a data center or other critical environment or 1+ years of technical training or experience with relevant data center facilities equipment Bachelors or above in applicable engineering field or mechanical or electrical Electrical or mechanical License in the UK Strong verbal and written communication skills Solid leadership and organizational skills Proven self-starter Ability to prioritize in a complex, fast-paced environment Base in the UK, would be able to travel to other countries Holding a valid UK Driving licence Project People is acting as an Employment Business in relation to this vacancy.
10/05/2024
Project-based
Job title : Data Center Engineer - Mandarin speaking Our client, a leading telecommunications company, is looking for a recent computer science graduate to join its site in Newport, Wales. Location : Newport, Wales What you will do: Manage and supervise the day-to-day operations and maintenance of mechanical and electrical equipment in a data center Identify risks and perform IDC vendor operation and maintenance quality assessment. Perform RCA (root cause analysis) of critical equipment failures Troubleshoot and report of facility and data sever-level events within internal SLA Provide training and guidance to operation team, such as MOP, SOP, EOP Ensure all EHS procedures are adhered to by vendor and internal staff Communicate complex technical information to non-technical audiences Follow the instructions to verify the IDC supplier's acceptance of the cabinet and on-site data center hosting service (racks/power/cooling) delivery confirmation Responsible for the operation and maintenance of the cloud data center site, responsible for on-site reliability and associate project delivery The ideal candidate: 1+ years of relevant work experience in a data center or other critical environment or 1+ years of technical training or experience with relevant data center facilities equipment Bachelors or above in applicable engineering field or mechanical or electrical Electrical or mechanical License in the UK Strong verbal and written communication skills Solid leadership and organizational skills Proven self-starter Ability to prioritize in a complex, fast-paced environment Base in the UK, would be able to travel to other countries Holding a valid UK Driving licence Project People is acting as an Employment Business in relation to this vacancy.