Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
07/05/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Job Title: Territory Sales Executive Location: Netherlands The Company: Vendor of a BIM Platform for AECO 40mill turnover/200 employees Privately owned and profitable for 8 years 100% organic growth YoY and on track to do the same again this year The Role: Hit target in 1st year by ensuring renewal of 2 major enterprise clients - 100% account management initially 2nd Year will transition to more of a new logo focus - 60% new business/40% account management + development Identifying and contacting prospective clients, following up inbound enquiries, qualifying prospects, presenting proposals/solutions and closing sales Proactively managing and developing (nurturing) existing enterprise customers Work alongside marketing in support of outbound campaigns and other marketing/lead generation initiatives The Requirements: 2+ Years experience selling SaaS to the AECO sector (must have!) Enterprise SaaS Sales experience - closed 200k-500k deals Ability to hit the ground running Ideally sold a competitive solution eg Autodesk, Bentley Systems, Nemetschek Group, Dalux etc. - Digital Twin, BIM, CAD or other 3D Modelling tools to AECO (but open to any SaaS for AECO) Ideally come from a technical background eg BIM Manager, BIM Co-ordinator, VDC Manager, Bachelor's/Master's in Engineering etc. but not a prerequisite Clean driving license Proven track record of success in sales The Process: 1st: video or telephone interview with hiring manager 2nd: Hiring Manager + HR 3rd: Final presentation with Hiring Manager, CEO + Board Job Reference: JO-31
02/05/2024
Full time
Job Title: Territory Sales Executive Location: Netherlands The Company: Vendor of a BIM Platform for AECO 40mill turnover/200 employees Privately owned and profitable for 8 years 100% organic growth YoY and on track to do the same again this year The Role: Hit target in 1st year by ensuring renewal of 2 major enterprise clients - 100% account management initially 2nd Year will transition to more of a new logo focus - 60% new business/40% account management + development Identifying and contacting prospective clients, following up inbound enquiries, qualifying prospects, presenting proposals/solutions and closing sales Proactively managing and developing (nurturing) existing enterprise customers Work alongside marketing in support of outbound campaigns and other marketing/lead generation initiatives The Requirements: 2+ Years experience selling SaaS to the AECO sector (must have!) Enterprise SaaS Sales experience - closed 200k-500k deals Ability to hit the ground running Ideally sold a competitive solution eg Autodesk, Bentley Systems, Nemetschek Group, Dalux etc. - Digital Twin, BIM, CAD or other 3D Modelling tools to AECO (but open to any SaaS for AECO) Ideally come from a technical background eg BIM Manager, BIM Co-ordinator, VDC Manager, Bachelor's/Master's in Engineering etc. but not a prerequisite Clean driving license Proven track record of success in sales The Process: 1st: video or telephone interview with hiring manager 2nd: Hiring Manager + HR 3rd: Final presentation with Hiring Manager, CEO + Board Job Reference: JO-31
Junior Sales Representative Based in Stratford-upon-Avon. 5 days on the office £25k base + uncapped bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. Off the back of continued success, they are growing the revenue side of the company across their main sites in the UK, US, Canada and Australia. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Sitting in their Revenue team, you will be building on the company's success to date, and creating opportunities for further growth. Contact potential clients through cold calls, emails and LinkedIn Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool Package: £25k base + uncapped commission Training and development programs with excellent career pathways If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
02/05/2024
Full time
Junior Sales Representative Based in Stratford-upon-Avon. 5 days on the office £25k base + uncapped bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. Off the back of continued success, they are growing the revenue side of the company across their main sites in the UK, US, Canada and Australia. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Sitting in their Revenue team, you will be building on the company's success to date, and creating opportunities for further growth. Contact potential clients through cold calls, emails and LinkedIn Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool Package: £25k base + uncapped commission Training and development programs with excellent career pathways If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Supply Chain & Warehousing Business Development Manager is required by a growing and very successful organisation to lead sales and business development of supply chain and warehousing services across the UK market. Required experience and skills: extensive experience in selling supply chain and warehousing solutions to retail companies, manufacturing organisations, FMCG sector, etc.; experience in managing teams of supply chain and warehousing consultants; good knowledge of supply chain and warehousing processes and the ability to translate it into new business offers, account development and stakeholder relationship building; strong leadership skills and ability to lead change while inspiring and developing sales teams; ability to build and maintain a robust sales pipeline through effective lead generation and prospecting while managing accounts and deal profitability; ability to develop and deliver large scale sales strategy
01/05/2024
Full time
Supply Chain & Warehousing Business Development Manager is required by a growing and very successful organisation to lead sales and business development of supply chain and warehousing services across the UK market. Required experience and skills: extensive experience in selling supply chain and warehousing solutions to retail companies, manufacturing organisations, FMCG sector, etc.; experience in managing teams of supply chain and warehousing consultants; good knowledge of supply chain and warehousing processes and the ability to translate it into new business offers, account development and stakeholder relationship building; strong leadership skills and ability to lead change while inspiring and developing sales teams; ability to build and maintain a robust sales pipeline through effective lead generation and prospecting while managing accounts and deal profitability; ability to develop and deliver large scale sales strategy