Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
17/05/2024
Project-based
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
Role - SPECIALIST - DATACENTRE SERVICES Job type - Full Time Work location - London, UK Job Description: Windows Active Directory SME -L3 Experience: 10+ years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Create and develop patterns/templates, reference architectures and automation runbooks/scripts enabling remote execution of tasks and auto-remediation. Perform vulnerability assessment and patch management activities for system reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Technical Skills Must have excellent communication and problem-solving skills Hands-on experience to perform system installation and troubleshooting to normalize the impacted services. Systematic problem-solving approach coupled with a strong sense of ownership and drive. Experience to design, lead and participate in Business Continuity & Disaster Recovery activities. Sound experience in troubleshooting infrastructure, Identity and access related incidents. Previous working experience as a Windows SME of at least 8 years in a mid-to-large-scale multi-geo organization Experience in designing, analysing and troubleshooting large-scale distributed systems. Experience of Domain Migration, Transformation and consolidation. In-depth knowledge of Microsoft Windows Operating system and Services; like Active Directory, Azure AD/Entra ID, ADFS, RODC, AD Integrated DNS, DHCP, IIS, RADIUS, Terminal Services, Bitlocker, Multifactor Authentication, Performance Monitoring, etc. Demonstrable ability in managing windows server 2012/2016/2019. Strong knowledge of Active Directory architecture, including domains, forests, trusts, group policies, and LDAP. Must have experience with AD Group Policies, Fine Grain Password, Security and Distribution Groups, FSMO roles, Site Links & Replication, etc. Sound knowledge and experience of networking protocols and services eg TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers and load balancing. Sound knowledge on DNS, HTTP, LDAP, SMTP and SNMP services/protocols. Good knowledge/Experience with E-mail and Collaboration technologies such as Exchange 2012, O365/M365, SharePoint online is an advantage.
17/05/2024
Full time
Role - SPECIALIST - DATACENTRE SERVICES Job type - Full Time Work location - London, UK Job Description: Windows Active Directory SME -L3 Experience: 10+ years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Create and develop patterns/templates, reference architectures and automation runbooks/scripts enabling remote execution of tasks and auto-remediation. Perform vulnerability assessment and patch management activities for system reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Technical Skills Must have excellent communication and problem-solving skills Hands-on experience to perform system installation and troubleshooting to normalize the impacted services. Systematic problem-solving approach coupled with a strong sense of ownership and drive. Experience to design, lead and participate in Business Continuity & Disaster Recovery activities. Sound experience in troubleshooting infrastructure, Identity and access related incidents. Previous working experience as a Windows SME of at least 8 years in a mid-to-large-scale multi-geo organization Experience in designing, analysing and troubleshooting large-scale distributed systems. Experience of Domain Migration, Transformation and consolidation. In-depth knowledge of Microsoft Windows Operating system and Services; like Active Directory, Azure AD/Entra ID, ADFS, RODC, AD Integrated DNS, DHCP, IIS, RADIUS, Terminal Services, Bitlocker, Multifactor Authentication, Performance Monitoring, etc. Demonstrable ability in managing windows server 2012/2016/2019. Strong knowledge of Active Directory architecture, including domains, forests, trusts, group policies, and LDAP. Must have experience with AD Group Policies, Fine Grain Password, Security and Distribution Groups, FSMO roles, Site Links & Replication, etc. Sound knowledge and experience of networking protocols and services eg TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers and load balancing. Sound knowledge on DNS, HTTP, LDAP, SMTP and SNMP services/protocols. Good knowledge/Experience with E-mail and Collaboration technologies such as Exchange 2012, O365/M365, SharePoint online is an advantage.
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
17/05/2024
Full time
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London. This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle. Responsibilities: Support in the development and implementation of Live offer and growth plan through existing clients and procurement of new business. Support in the identifying and exploiting opportunities within the company by raising the profile of the team and offer. Prepare and write effective proposals and statements of work. Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them. Help clients to determine the best solutions to meet the communications needs of each event (such as live experience design, presentation management and production, network infrastructure, codecs/streaming formats). Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered. Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive. Demonstrate the ability to lead complex projects and manage the project teams. Plan and manage the resourcing of projects over the year, identifying pinch points and gaps in the schedule. Demonstrate a strong interest in and awareness of the innovative tools and applications for meetings and events and keep up to date with trends in the business. Demonstrate a good knowledge of all aspects of audio-visual production and presentation technology, broadcast streaming encoding equipment and software. Seek and look for best practice on production technology, broadcast platforms and players, advising on where the business should develop and grow. Skills Required: A proven track record of experience running in-person, hybrid and virtual meetings & events for corporate companies. The ability to operate effectively in a highly pressured live event environment to the highest possible standards within tight deadlines. Excellent organisational, planning, management, and communication skills. Demonstrate successful live, hybrid and virtual event and on-demand streaming. Able to collaboration successfully with teams across multiple projects. A good understanding and general ability to work with audio-visual production technologies across, lighting, video and sound for live meetings and events; web streaming technology management including analogue phone lines, video conferencing, ISDN, IP, fibre and satellite distribution. Understanding of corporate presentation platform and technologies including media Servers web compression technologies Flash/Windows Media and browser compatibilities. Familiarity with Content Management Systems. Good knowledge of encoding software (Wire cast, FMLE). Good knowledge of HTML, CSS, Microsoft Office. Basic knowledge of Photoshop and AV Editing Tools. High Proficiency with Microsoft Office (Word, Excel, and PowerPoint). Strong interest in and awareness of the social media and live event and webcasting world.
17/05/2024
Full time
Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London. This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle. Responsibilities: Support in the development and implementation of Live offer and growth plan through existing clients and procurement of new business. Support in the identifying and exploiting opportunities within the company by raising the profile of the team and offer. Prepare and write effective proposals and statements of work. Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them. Help clients to determine the best solutions to meet the communications needs of each event (such as live experience design, presentation management and production, network infrastructure, codecs/streaming formats). Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered. Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive. Demonstrate the ability to lead complex projects and manage the project teams. Plan and manage the resourcing of projects over the year, identifying pinch points and gaps in the schedule. Demonstrate a strong interest in and awareness of the innovative tools and applications for meetings and events and keep up to date with trends in the business. Demonstrate a good knowledge of all aspects of audio-visual production and presentation technology, broadcast streaming encoding equipment and software. Seek and look for best practice on production technology, broadcast platforms and players, advising on where the business should develop and grow. Skills Required: A proven track record of experience running in-person, hybrid and virtual meetings & events for corporate companies. The ability to operate effectively in a highly pressured live event environment to the highest possible standards within tight deadlines. Excellent organisational, planning, management, and communication skills. Demonstrate successful live, hybrid and virtual event and on-demand streaming. Able to collaboration successfully with teams across multiple projects. A good understanding and general ability to work with audio-visual production technologies across, lighting, video and sound for live meetings and events; web streaming technology management including analogue phone lines, video conferencing, ISDN, IP, fibre and satellite distribution. Understanding of corporate presentation platform and technologies including media Servers web compression technologies Flash/Windows Media and browser compatibilities. Familiarity with Content Management Systems. Good knowledge of encoding software (Wire cast, FMLE). Good knowledge of HTML, CSS, Microsoft Office. Basic knowledge of Photoshop and AV Editing Tools. High Proficiency with Microsoft Office (Word, Excel, and PowerPoint). Strong interest in and awareness of the social media and live event and webcasting world.
Job Title: Head of Production (Water Industry) Location: Green Lane, Walsall or Fulbourn Road, Cambridge (Hybrid - 3dpw in office location) Team : 3 direct reports, total team size 64 employees. Package: To 75k DOE + Company Car/Allowance + Bonus to 10% Travel: Frequent travel to Production sites including Cambridge and Hampton Loade Step into a pivotal role as our Head of Production and lead our passionate production teams to deliver pristine drinking water to communities across South Staffs and Cambridge. Drive transformative strategies that address industry challenges while championing our unwavering commitment to exceptional quality, safety, and environmental stewardship. This influential senior leadership position empowers you to oversee the day-to-day operations of water production and storage, ensuring a reliable and continuous water supply for all. Join us in making a meaningful impact-providing clean, safe water to enhance lives and sustain our communities. About us: At South Staffs Water, we deliver clean and reliable water supplies to around 1.7 million customers within the South Staffs and Cambridge regions. As a water only Company, providing clean, healthy water 24 hours a day, 365 days a year is at the very heart of what we do and that's where you come in. About the role: • Champion Human Organisation Performance (HOP) principles to drive health and safety performance improvements to mitigate critical risk / hazards. • Deliver water quality compliance risk index (CRI) outcome delivery incentive (ODI). • Deliver annual unplanned interruption outcome delivery incentive (ODI). • Deliver maintenance, compliance, and team activities within annual operating expenditure budgets. • Continuous employee engagement, staff retention and team development. The key deliverables: • Effective leadership of Production teams across both operating regions • Management and implementation of industry leading Health & Safety standards associated with all operational staff and sites. • Providing direction, strategies and tracking operational performance to ensure compliance with Defra, EA, HSE, DWI standards. • Liaising with external bodies, auditors, review bodies and regulators • Evaluation of key business processes to ensure internal controls and risk measures are effective. • Ensuring sufficient competent staff are in place and that training is evaluated and maintained at the required standard. • Effectively managing budgets for operational and capital spend • Developing strategies and tactical plans for the risk-based optimisation of maintenance and reactive interventions • Developing strategies for the management of interventions to balance the operational risks of failure. • Overall accountability for Competent Operator Scheme compliance and assurance. • Responsible for water quality compliance risk index (CRI) outcome delivery incentive (ODI). • Being part of emergency/incident standby rota. What you'll need: • Experience of Production leadership roles in a Water/Energy or similar environment • The ability to think strategically, make decisions, and set priorities. • Ability to lead, develop and motivate distributed teams in an agile environment. • Demonstrate well-honed emotional intelligence and communication skills, able to influence and build effective relationships across a range of internal and external stakeholders and act as an ambassador for the business. • Experience of managing operating and capital budgets is essential. • Demonstrate the ability to engage with internal and external stakeholders at a senior level. • Educated to degree level or equivalent experience • NEBOSH Diploma or NVQ Level 5 Diploma in H&S desired. • Hold or working towards Chartership of an Institution desired • Must hold a full UK Driving Licence. What you'll get in return: • Basic salary to £75k DOE • Bonus up to 10% • Car/Car Allowance • Matched pension contributions • Employee assistance and wellbeing programme • Private Health • Retail discounts • On-site gym • On-site nursery
17/05/2024
Full time
Job Title: Head of Production (Water Industry) Location: Green Lane, Walsall or Fulbourn Road, Cambridge (Hybrid - 3dpw in office location) Team : 3 direct reports, total team size 64 employees. Package: To 75k DOE + Company Car/Allowance + Bonus to 10% Travel: Frequent travel to Production sites including Cambridge and Hampton Loade Step into a pivotal role as our Head of Production and lead our passionate production teams to deliver pristine drinking water to communities across South Staffs and Cambridge. Drive transformative strategies that address industry challenges while championing our unwavering commitment to exceptional quality, safety, and environmental stewardship. This influential senior leadership position empowers you to oversee the day-to-day operations of water production and storage, ensuring a reliable and continuous water supply for all. Join us in making a meaningful impact-providing clean, safe water to enhance lives and sustain our communities. About us: At South Staffs Water, we deliver clean and reliable water supplies to around 1.7 million customers within the South Staffs and Cambridge regions. As a water only Company, providing clean, healthy water 24 hours a day, 365 days a year is at the very heart of what we do and that's where you come in. About the role: • Champion Human Organisation Performance (HOP) principles to drive health and safety performance improvements to mitigate critical risk / hazards. • Deliver water quality compliance risk index (CRI) outcome delivery incentive (ODI). • Deliver annual unplanned interruption outcome delivery incentive (ODI). • Deliver maintenance, compliance, and team activities within annual operating expenditure budgets. • Continuous employee engagement, staff retention and team development. The key deliverables: • Effective leadership of Production teams across both operating regions • Management and implementation of industry leading Health & Safety standards associated with all operational staff and sites. • Providing direction, strategies and tracking operational performance to ensure compliance with Defra, EA, HSE, DWI standards. • Liaising with external bodies, auditors, review bodies and regulators • Evaluation of key business processes to ensure internal controls and risk measures are effective. • Ensuring sufficient competent staff are in place and that training is evaluated and maintained at the required standard. • Effectively managing budgets for operational and capital spend • Developing strategies and tactical plans for the risk-based optimisation of maintenance and reactive interventions • Developing strategies for the management of interventions to balance the operational risks of failure. • Overall accountability for Competent Operator Scheme compliance and assurance. • Responsible for water quality compliance risk index (CRI) outcome delivery incentive (ODI). • Being part of emergency/incident standby rota. What you'll need: • Experience of Production leadership roles in a Water/Energy or similar environment • The ability to think strategically, make decisions, and set priorities. • Ability to lead, develop and motivate distributed teams in an agile environment. • Demonstrate well-honed emotional intelligence and communication skills, able to influence and build effective relationships across a range of internal and external stakeholders and act as an ambassador for the business. • Experience of managing operating and capital budgets is essential. • Demonstrate the ability to engage with internal and external stakeholders at a senior level. • Educated to degree level or equivalent experience • NEBOSH Diploma or NVQ Level 5 Diploma in H&S desired. • Hold or working towards Chartership of an Institution desired • Must hold a full UK Driving Licence. What you'll get in return: • Basic salary to £75k DOE • Bonus up to 10% • Car/Car Allowance • Matched pension contributions • Employee assistance and wellbeing programme • Private Health • Retail discounts • On-site gym • On-site nursery
Senior Frontend React Developer, Home Based, £50000 - 60000 + benefits. Market leading software product company is looking for a Senior React Developer who will play a key role in their technology modernisation programme as they move from Angular to React. You will be helping deliver the project replacing the old AngularJS system with React and modernising the UI. To be considered for this role you will be a React guru and will have previously worked as a Senior Developer. If you have helped move to React from Angular that would be an advantage but is not mandatory. Role and Responsibilities - * Drive the change as the company moves from Angular to React. * Implement React across the Tribe. * Use your strong, hands-on React development skills on a daily basis. * Help mentor and develop the junior members of the team. * Upskill the team as appropriate. To be considered you will have - * Excellent and proven React skills and knowledge. * Previously worked as a Lead Engineer. * Strong technical skills including - Typescript/Javascript, HTML5, CSS3, Tailwind * REST API integration * Experience with popular state management libraries like Redux, React Context or Zustand * The ability to translate designs and wireframes into high-quality code - The ability to build reusable components and Front End libraries for future use - Micro-frontends - Angular JS - Nice to have - Jest/Cypress - Storybook - Nice to have This is an excellent role for a Senior React Developer who wants to make a real difference. There is no people management but there is technical leadership. The role is home based with one day a month at their office in Nottingham. Salary is £50000 - 60000 + benefits. Interviews soon so please send your CV for further information.
17/05/2024
Full time
Senior Frontend React Developer, Home Based, £50000 - 60000 + benefits. Market leading software product company is looking for a Senior React Developer who will play a key role in their technology modernisation programme as they move from Angular to React. You will be helping deliver the project replacing the old AngularJS system with React and modernising the UI. To be considered for this role you will be a React guru and will have previously worked as a Senior Developer. If you have helped move to React from Angular that would be an advantage but is not mandatory. Role and Responsibilities - * Drive the change as the company moves from Angular to React. * Implement React across the Tribe. * Use your strong, hands-on React development skills on a daily basis. * Help mentor and develop the junior members of the team. * Upskill the team as appropriate. To be considered you will have - * Excellent and proven React skills and knowledge. * Previously worked as a Lead Engineer. * Strong technical skills including - Typescript/Javascript, HTML5, CSS3, Tailwind * REST API integration * Experience with popular state management libraries like Redux, React Context or Zustand * The ability to translate designs and wireframes into high-quality code - The ability to build reusable components and Front End libraries for future use - Micro-frontends - Angular JS - Nice to have - Jest/Cypress - Storybook - Nice to have This is an excellent role for a Senior React Developer who wants to make a real difference. There is no people management but there is technical leadership. The role is home based with one day a month at their office in Nottingham. Salary is £50000 - 60000 + benefits. Interviews soon so please send your CV for further information.
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
17/05/2024
Project-based
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Job Title: UK Oracle Cloud Time and Labour Consultant Contract: 6-Month Overview We are seeking an experienced Oracle Cloud Time and Labour Consultant for a 6-month contract to lead the delivery of Oracle Cloud Time and Labour (T&L) implementations in the UK. The ideal candidate will have a proven track record of at least two full-cycle implementations, preferably within the UK public sector. Experience in UK Compensation is also preferred. This role demands a proactive, hands-on professional who can deliver high-quality solutions within a limited timeframe . Key Responsibilities Lead Implementations: Manage and execute the end-to-end delivery of Oracle Cloud Time and Labour modules, ensuring successful and timely implementation. Client Collaboration: Engage with clients to understand their business processes and requirements, particularly within the UK public sector, and provide expert guidance. Solution Design and Configuration: Design, configure, and customize Oracle Cloud T&L solutions to meet client-specific needs. Integration: Ensure seamless integration of Oracle Cloud T&L with other Oracle Cloud modules and third-party systems. Troubleshooting: Identify, analyze, and resolve any issues that arise during the implementation process to ensure optimal system performance. Training and Documentation: Provide comprehensive training to end-users and develop detailed documentation to support system usage and maintenance. Continuous Improvement: Stay informed about the latest Oracle Cloud releases and updates, incorporating new features and best practices into implementations. Qualifications Experience: Minimum of 3-5 years of experience with Oracle Cloud Time and Labour, with at least two successful full-cycle implementations, preferably in the UK public sector. Experience in UK Compensation is a strong advantage. Technical Proficiency: Deep understanding of Oracle Cloud HCM suite, specifically Time and Labour functionalities. Knowledge of SQL, PL/SQL, and Oracle Cloud reporting tools is beneficial. Project Management: Demonstrated ability to lead projects, manage timelines, and deliver within a set timeframe. Analytical Skills: Strong problem-solving skills with the ability to troubleshoot and resolve complex issues. Communication Skills: Excellent verbal and written communication skills, capable of conveying complex information clearly to diverse stakeholders. Certifications: Oracle Cloud certifications in Time and Labour or HCM are highly desirable. Personal Attributes Client-focused: Dedicated to understanding and fulfilling client needs and expectations. Proactive: Takes initiative and ownership to drive projects forward and resolve issues independently. Collaborative: Works effectively with cross-functional teams and fosters a positive, productive work environment. Adaptable: Flexible in adapting to changing business requirements and learning new technologies. Contract Details Duration: 6 months Location: UK (with potential for remote work depending on client requirements) Compensation: Competitive daily rate, commensurate with experience and qualifications Application Process Join our team for a challenging and rewarding opportunity to deliver impactful Oracle Cloud solutions within the UK public sector! This job description outlines the essential duties and qualifications for the Oracle Cloud Time and Labour Consultant role. It is intended to serve as a guideline and may be subject to adjustments based on the company's evolving needs.
17/05/2024
Project-based
Job Title: UK Oracle Cloud Time and Labour Consultant Contract: 6-Month Overview We are seeking an experienced Oracle Cloud Time and Labour Consultant for a 6-month contract to lead the delivery of Oracle Cloud Time and Labour (T&L) implementations in the UK. The ideal candidate will have a proven track record of at least two full-cycle implementations, preferably within the UK public sector. Experience in UK Compensation is also preferred. This role demands a proactive, hands-on professional who can deliver high-quality solutions within a limited timeframe . Key Responsibilities Lead Implementations: Manage and execute the end-to-end delivery of Oracle Cloud Time and Labour modules, ensuring successful and timely implementation. Client Collaboration: Engage with clients to understand their business processes and requirements, particularly within the UK public sector, and provide expert guidance. Solution Design and Configuration: Design, configure, and customize Oracle Cloud T&L solutions to meet client-specific needs. Integration: Ensure seamless integration of Oracle Cloud T&L with other Oracle Cloud modules and third-party systems. Troubleshooting: Identify, analyze, and resolve any issues that arise during the implementation process to ensure optimal system performance. Training and Documentation: Provide comprehensive training to end-users and develop detailed documentation to support system usage and maintenance. Continuous Improvement: Stay informed about the latest Oracle Cloud releases and updates, incorporating new features and best practices into implementations. Qualifications Experience: Minimum of 3-5 years of experience with Oracle Cloud Time and Labour, with at least two successful full-cycle implementations, preferably in the UK public sector. Experience in UK Compensation is a strong advantage. Technical Proficiency: Deep understanding of Oracle Cloud HCM suite, specifically Time and Labour functionalities. Knowledge of SQL, PL/SQL, and Oracle Cloud reporting tools is beneficial. Project Management: Demonstrated ability to lead projects, manage timelines, and deliver within a set timeframe. Analytical Skills: Strong problem-solving skills with the ability to troubleshoot and resolve complex issues. Communication Skills: Excellent verbal and written communication skills, capable of conveying complex information clearly to diverse stakeholders. Certifications: Oracle Cloud certifications in Time and Labour or HCM are highly desirable. Personal Attributes Client-focused: Dedicated to understanding and fulfilling client needs and expectations. Proactive: Takes initiative and ownership to drive projects forward and resolve issues independently. Collaborative: Works effectively with cross-functional teams and fosters a positive, productive work environment. Adaptable: Flexible in adapting to changing business requirements and learning new technologies. Contract Details Duration: 6 months Location: UK (with potential for remote work depending on client requirements) Compensation: Competitive daily rate, commensurate with experience and qualifications Application Process Join our team for a challenging and rewarding opportunity to deliver impactful Oracle Cloud solutions within the UK public sector! This job description outlines the essential duties and qualifications for the Oracle Cloud Time and Labour Consultant role. It is intended to serve as a guideline and may be subject to adjustments based on the company's evolving needs.
Head of Data £60k-£65k - 2 days per week from London office Our Not-for-profit client have an upcoming requirement for a Head of Data to join on a permanent basis. The successful applicant will lead and develop the organisations data maturity and ensure dats importance is understood. Key duties and responsibilities for the Head of Data: Data leadership for the organisation Manage the effective delivery of data operations. Coordinate best practice data management principles Support organisational understanding of roles and responsibilities in regards to data operation Support enterprise architecture model and delivery of data architecture to support the business aim Key experience required for the Head of Data Managed a data team in a Head of role previously Track record of working with business domains to create strong data propositions Build engagement around data management, quality & use Manage and support data migrations and integrations (both new & current) Practical knowledge of the key components of data management Knowledge of data profiling and statistical methods in data quality management Ideally some understanding of Python or R A comprehensive understanding of GDPR Previous experience in the public sector or Not-for profit sector
17/05/2024
Full time
Head of Data £60k-£65k - 2 days per week from London office Our Not-for-profit client have an upcoming requirement for a Head of Data to join on a permanent basis. The successful applicant will lead and develop the organisations data maturity and ensure dats importance is understood. Key duties and responsibilities for the Head of Data: Data leadership for the organisation Manage the effective delivery of data operations. Coordinate best practice data management principles Support organisational understanding of roles and responsibilities in regards to data operation Support enterprise architecture model and delivery of data architecture to support the business aim Key experience required for the Head of Data Managed a data team in a Head of role previously Track record of working with business domains to create strong data propositions Build engagement around data management, quality & use Manage and support data migrations and integrations (both new & current) Practical knowledge of the key components of data management Knowledge of data profiling and statistical methods in data quality management Ideally some understanding of Python or R A comprehensive understanding of GDPR Previous experience in the public sector or Not-for profit sector
Description: Description: Senior Full Stack Developer Length of contract: 12 months Location: Basel Background : We are looking for an experienced Full Stack Developer with strong foundation knowledge and a good way of thinking during design and troubleshooting exercises. The successful candidate should be a self-starter and quick learner. The successful candidate will be working on a challenging and interesting environment that builds and support strategic IT applications for the Bank. Perfect candidate: A Senior Full Stack Developer with strong technical skills, willing to work in an environment where the tech stack is being modernized, bringing new ideas, curiosity towards new technologies. Ideally the successful candidate should have a good understanding of custom developed systems and how to work with them. Tasks & Responsibilities: Design and develop software using commonly used concepts and practices Deliver tested software using automated testing frameworks Collaborate with other developers in an Agile environment and be comfortable doing pair programming, code reviews and participating design discussion sessions Deliver high quality results in a complex environment and somtimes under pressure Must haves: Minimum 5 years of professional experience as a Developer. (*) Strong Object-oriented programming knowledge - excellent knowledge of C#, .NET framework and .NET, experience in JavaScript and at least 1 year experience in React (*) Able to solve complex problems by using commonly known design patterns (eg SOLID) (*) Experience in modern UI component libraries like Ant design, Bootstrap or similar (*) Experience in ORMs (Entity Framework especially) (*) Experience with agile engineering practices like continuous integration, unit and integration testing, and deployment automation (*) Interpersonal skills: Fluent English Team player, good collaboration skills Nice to have: Experience in AngularJS or Angular MS/Oracle SQL experience (writing queries, debugging slow performing queries) Experience with DevOps practices Experience with Typescript Knowledge of UI development support tools (Gulp, NodeJS, NPM etc.) Knowledge in the concepts of User experience design (or have a passion for UX) Technical leadership experience would be a plus Skills: C# .net JavaScript react SQL angularjs angular Oracle Job Title: Full Stack Developer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
17/05/2024
Project-based
Description: Description: Senior Full Stack Developer Length of contract: 12 months Location: Basel Background : We are looking for an experienced Full Stack Developer with strong foundation knowledge and a good way of thinking during design and troubleshooting exercises. The successful candidate should be a self-starter and quick learner. The successful candidate will be working on a challenging and interesting environment that builds and support strategic IT applications for the Bank. Perfect candidate: A Senior Full Stack Developer with strong technical skills, willing to work in an environment where the tech stack is being modernized, bringing new ideas, curiosity towards new technologies. Ideally the successful candidate should have a good understanding of custom developed systems and how to work with them. Tasks & Responsibilities: Design and develop software using commonly used concepts and practices Deliver tested software using automated testing frameworks Collaborate with other developers in an Agile environment and be comfortable doing pair programming, code reviews and participating design discussion sessions Deliver high quality results in a complex environment and somtimes under pressure Must haves: Minimum 5 years of professional experience as a Developer. (*) Strong Object-oriented programming knowledge - excellent knowledge of C#, .NET framework and .NET, experience in JavaScript and at least 1 year experience in React (*) Able to solve complex problems by using commonly known design patterns (eg SOLID) (*) Experience in modern UI component libraries like Ant design, Bootstrap or similar (*) Experience in ORMs (Entity Framework especially) (*) Experience with agile engineering practices like continuous integration, unit and integration testing, and deployment automation (*) Interpersonal skills: Fluent English Team player, good collaboration skills Nice to have: Experience in AngularJS or Angular MS/Oracle SQL experience (writing queries, debugging slow performing queries) Experience with DevOps practices Experience with Typescript Knowledge of UI development support tools (Gulp, NodeJS, NPM etc.) Knowledge in the concepts of User experience design (or have a passion for UX) Technical leadership experience would be a plus Skills: C# .net JavaScript react SQL angularjs angular Oracle Job Title: Full Stack Developer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Position Available : Supplier Relationship Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £52,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of managing relationships with suppliers and improving supplier performance within a complex, high-technology manufacturing environment such as defence, aerospace, automotive, robotics, space & satellite technology, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently have several Supplier Performance Manager roles available in our team who ensure effective Supplier performance, capability & Risk management. You'll be part of a team focused on managing how suppliers deliver goods and their quality while also working with other procurement professionals, colleagues from different departments, and suppliers. We offer additional training programs available to learn more about procurement and quality. What we need from you: Experience of managing a portfolio of suppliers daily, reporting on performance and resolving supply chain risks Evaluate supplier capabilities to meet current and future delivery requirements Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools eg root cause analysis, 8D, 5 Whys Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for root cause analysis and improvement implementation Proactive in identifying and mitigating potential Supply Chain Risks, devising improvement and mitigation strategies If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
17/05/2024
Full time
Position Available : Supplier Relationship Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £52,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of managing relationships with suppliers and improving supplier performance within a complex, high-technology manufacturing environment such as defence, aerospace, automotive, robotics, space & satellite technology, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently have several Supplier Performance Manager roles available in our team who ensure effective Supplier performance, capability & Risk management. You'll be part of a team focused on managing how suppliers deliver goods and their quality while also working with other procurement professionals, colleagues from different departments, and suppliers. We offer additional training programs available to learn more about procurement and quality. What we need from you: Experience of managing a portfolio of suppliers daily, reporting on performance and resolving supply chain risks Evaluate supplier capabilities to meet current and future delivery requirements Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools eg root cause analysis, 8D, 5 Whys Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for root cause analysis and improvement implementation Proactive in identifying and mitigating potential Supply Chain Risks, devising improvement and mitigation strategies If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Service Desk Lead Leicester/Hursley Full time, permanent opportunity £33,000 - £43,000 based on experience Candidates need to be eligible for SC clearance Required Skill Set/Experience: To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls including password resets and ordering hardware parts. Escalation of calls to 2nd & 3rd Line Team as necessary. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams Development Projects etc.) Assisting with service management reporting on previous month's quality of service. Helping drive continuous improvement in processes and helping ensure SLAs are met in key metrics. Interested candidates please send in your updated CVs in word document Referral bonuses are provided of £300 worth of Amazon vouchers per placed candidate.
17/05/2024
Full time
Service Desk Lead Leicester/Hursley Full time, permanent opportunity £33,000 - £43,000 based on experience Candidates need to be eligible for SC clearance Required Skill Set/Experience: To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls including password resets and ordering hardware parts. Escalation of calls to 2nd & 3rd Line Team as necessary. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams Development Projects etc.) Assisting with service management reporting on previous month's quality of service. Helping drive continuous improvement in processes and helping ensure SLAs are met in key metrics. Interested candidates please send in your updated CVs in word document Referral bonuses are provided of £300 worth of Amazon vouchers per placed candidate.
Wireperson | Stone (Staffordshire) | £27,000 pa | Fully on-site | NVQ 1 + Level Needed Yolk Recruitment are working with a market leader in advanced system integration within the energy sector. They're investing heavily in their Stone site and are looking for an experienced Wireperson to join their energy division. If successful you will join an experienced team working within the Electrical control wire assembly and test team working across a variety of small and large scale projects for clients within the energy industry. Due to the industry you will need to be eligible for BPSS clearance. This is what you will be doing: The assembly and wiring of electrical components, of varying size and complexity using drawings, parts lists and specifications Mechanical assembly of cubicles and framework Bench assembly of electrical sub-assemblies Quality of own work and rework identified during inspection and test Working to agreed on company standards and procedures Completion of assembly record cards to ensure traceability and identification of serial numbered components Updating electronic issues log and communicating directly with responsible design engineers The experience you will bring to the team: At least 2 years experience Ability to read and understand electrical schematic drawings Ability to manage your time to successfully complete all assigned tasks within agreed timescales Experience leading a production Bay to ensure everyone within that Bay is working to the correct standards Experience completing assembly record cards. What you will receive in return: Private medical insurance Attractive pension package 25 days holiday (bank holidays on top) Flexible working options
17/05/2024
Full time
Wireperson | Stone (Staffordshire) | £27,000 pa | Fully on-site | NVQ 1 + Level Needed Yolk Recruitment are working with a market leader in advanced system integration within the energy sector. They're investing heavily in their Stone site and are looking for an experienced Wireperson to join their energy division. If successful you will join an experienced team working within the Electrical control wire assembly and test team working across a variety of small and large scale projects for clients within the energy industry. Due to the industry you will need to be eligible for BPSS clearance. This is what you will be doing: The assembly and wiring of electrical components, of varying size and complexity using drawings, parts lists and specifications Mechanical assembly of cubicles and framework Bench assembly of electrical sub-assemblies Quality of own work and rework identified during inspection and test Working to agreed on company standards and procedures Completion of assembly record cards to ensure traceability and identification of serial numbered components Updating electronic issues log and communicating directly with responsible design engineers The experience you will bring to the team: At least 2 years experience Ability to read and understand electrical schematic drawings Ability to manage your time to successfully complete all assigned tasks within agreed timescales Experience leading a production Bay to ensure everyone within that Bay is working to the correct standards Experience completing assembly record cards. What you will receive in return: Private medical insurance Attractive pension package 25 days holiday (bank holidays on top) Flexible working options
Job title: Principal Civil Engineer Location: Bristol, London, Birmingham, Manchester and Glasgow (Hybrid, UK) Salary: Upto 50-65k per annum Job type: Permanent A Principal Civil Engineer is needed by iO Associates to work with a top international consulting firm for design, engineering, and project management. They work in the infrastructure industry. By utilising virtual, interactive, collaborative, data-rich technology, they assist clients in making better decisions for challenging tasks. They are looking for a Principal Civil Engineer in Epsom, London, Bristol, Exeter, Birmingham, Manchester, Newcastle and Glasgow offices. You bring proven knowledge and experience in: Proficiency in external works design, including utilities, paved and unpaved surfaces, earthworks, access and accessibility, construction logistics, and familiarity with current UK design standards and working practices. Chartered Civil Engineer. Proven track record in leading design delivery, including multidisciplinary design. Expertise in creating inside suitable digital analysis programmes while adhering to regional and federal regulations. For drainage, for example, utilise InfoWater, MicroDrainage, Causeway Flow, or InfoWorks. Responsibilities: Oversee a group of individuals who perform technical design work to a high standard of quality while adhering to applicable design standards and codes. Create job scopes, briefings, and input for bid submissions. Effectively manage finances and time to meet important project deadlines and objectives. Comply with design quality assurance requirements. This is a hybrid role. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation. Please apply on the link below or contact us if you want to know more about the role and company.
17/05/2024
Full time
Job title: Principal Civil Engineer Location: Bristol, London, Birmingham, Manchester and Glasgow (Hybrid, UK) Salary: Upto 50-65k per annum Job type: Permanent A Principal Civil Engineer is needed by iO Associates to work with a top international consulting firm for design, engineering, and project management. They work in the infrastructure industry. By utilising virtual, interactive, collaborative, data-rich technology, they assist clients in making better decisions for challenging tasks. They are looking for a Principal Civil Engineer in Epsom, London, Bristol, Exeter, Birmingham, Manchester, Newcastle and Glasgow offices. You bring proven knowledge and experience in: Proficiency in external works design, including utilities, paved and unpaved surfaces, earthworks, access and accessibility, construction logistics, and familiarity with current UK design standards and working practices. Chartered Civil Engineer. Proven track record in leading design delivery, including multidisciplinary design. Expertise in creating inside suitable digital analysis programmes while adhering to regional and federal regulations. For drainage, for example, utilise InfoWater, MicroDrainage, Causeway Flow, or InfoWorks. Responsibilities: Oversee a group of individuals who perform technical design work to a high standard of quality while adhering to applicable design standards and codes. Create job scopes, briefings, and input for bid submissions. Effectively manage finances and time to meet important project deadlines and objectives. Comply with design quality assurance requirements. This is a hybrid role. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation. Please apply on the link below or contact us if you want to know more about the role and company.