Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
17/05/2024
Full time
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
17/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
People Source Consulting Ltd
Basingstoke, Hampshire
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/05/2024
Project-based
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
This is a great opportunity to be part of one of the fastest growing, cutting-edge Storage and Infrastructure vendor in the market. They are building enterprise software infrastructure, aimed to take the cost and complexity out of deploying enterprise and AI infrastructure across data center and cloud. They have a customer-first mentality and are now looking for an experienced Senior Linux and Storage Engineer to act as a product expert and as such, be involved in daily technical operations and escalations, working on customer site in London. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customers and the development team. The Role: Onsite at the customer in London Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams Perform customer installations, upgrades, and expansions Lead and coordinate regular monthly and quarterly customer review meetings Become a product expert Trusted Advisor to customer technical team and internal account team Identify opportunities to provide continuous improvement for customers to ensure full adoption of their products Requirements: Overall 5+ years of experience in customer-facing, post-sale positions working with complex storage solutions Knowledge and working experience in common Linux system administration tasks and Linux OS in general Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting Scripting and programming - bash Scripting is required, and familiar with one or more other programming language DevOps/Automation knowledge Significant experience required in the areas of file systems and scale-out NAS Implementation - NFS Excellent business written and verbal communication and presentation skills You will be fully trained on our client's product portfolio, allowing you to become an SME. You will share in the companies success and will be offered very exciting Stock Options coupled with a comprehensive package and have the chance of working for the fastest growing software company in the market. Please apply now to have the opportunity to contribute to a pivotal moment in computing history and be part of a team that values innovation and customer-first mentality.
17/05/2024
Full time
This is a great opportunity to be part of one of the fastest growing, cutting-edge Storage and Infrastructure vendor in the market. They are building enterprise software infrastructure, aimed to take the cost and complexity out of deploying enterprise and AI infrastructure across data center and cloud. They have a customer-first mentality and are now looking for an experienced Senior Linux and Storage Engineer to act as a product expert and as such, be involved in daily technical operations and escalations, working on customer site in London. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customers and the development team. The Role: Onsite at the customer in London Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams Perform customer installations, upgrades, and expansions Lead and coordinate regular monthly and quarterly customer review meetings Become a product expert Trusted Advisor to customer technical team and internal account team Identify opportunities to provide continuous improvement for customers to ensure full adoption of their products Requirements: Overall 5+ years of experience in customer-facing, post-sale positions working with complex storage solutions Knowledge and working experience in common Linux system administration tasks and Linux OS in general Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting Scripting and programming - bash Scripting is required, and familiar with one or more other programming language DevOps/Automation knowledge Significant experience required in the areas of file systems and scale-out NAS Implementation - NFS Excellent business written and verbal communication and presentation skills You will be fully trained on our client's product portfolio, allowing you to become an SME. You will share in the companies success and will be offered very exciting Stock Options coupled with a comprehensive package and have the chance of working for the fastest growing software company in the market. Please apply now to have the opportunity to contribute to a pivotal moment in computing history and be part of a team that values innovation and customer-first mentality.
Datacenter Network Technician 6 month initial contract Onsite (driver's license required for travel to different DC sites) IT Consultancy and MSP require on onsite Datacenter Engineer for basic racking and stacking support. Perform simple pre-tests Depending on the size of the cabinet, either rack equipment in parallel or remove old kit first Rack and stack network equipment Patch required ports Document installed equipment, including serial numbers and asset tags Remove old equipment from racks and note its serial numbers and asset tags Perform repeat tests Engage with the onsite contact for testing (a plan will be provided) Ensure the rack is left tidy and old equipment is stacked in an agreed location Place rubbish/recycling in an agreed location Take a photo of the cabinet with the new equipment Submit CI information and photos to the remote engineer for service acceptance In the event of any issues, the resources may need to provide intelligent hands-on support with guidance from a remote network consultant or technical advisor.
17/05/2024
Project-based
Datacenter Network Technician 6 month initial contract Onsite (driver's license required for travel to different DC sites) IT Consultancy and MSP require on onsite Datacenter Engineer for basic racking and stacking support. Perform simple pre-tests Depending on the size of the cabinet, either rack equipment in parallel or remove old kit first Rack and stack network equipment Patch required ports Document installed equipment, including serial numbers and asset tags Remove old equipment from racks and note its serial numbers and asset tags Perform repeat tests Engage with the onsite contact for testing (a plan will be provided) Ensure the rack is left tidy and old equipment is stacked in an agreed location Place rubbish/recycling in an agreed location Take a photo of the cabinet with the new equipment Submit CI information and photos to the remote engineer for service acceptance In the event of any issues, the resources may need to provide intelligent hands-on support with guidance from a remote network consultant or technical advisor.
Network Engineer Manchester Hybrid working Job Summary: We are looking for a highly skilled Linux Network Engineer based in Manchester. The ideal candidate will design, implement, and maintain our network infrastructure, ensuring high availability, performance, and security . Key Responsibilities: Network Design and Implementation: Design, implement, and manage complex network solutions that meet business requirements and objectives. Kubernetes: Manage and maintain Kubernetes clusters, ensuring optimal performance and reliability. Linux: Administer and optimize Linux-based systems, ensuring seamless integration with network infrastructure. OpenStack: Deploy and manage OpenStack environments, providing scalable and efficient cloud solutions. Software-Defined Networking (SDN): Implement and manage SDN solutions to enhance network flexibility, scalability, and automation. Network Security: Implement and maintain robust security measures to protect network infrastructure from threats and vulnerabilities. Troubleshooting and Support: Provide advanced troubleshooting and support for network-related issues, ensuring minimal downtime and disruption. Documentation: Maintain comprehensive documentation of network configurations, processes, and procedures. Collaboration: Work closely with other IT teams and departments to ensure seamless integration and operation of network systems. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (eg, CCNA, CCNP, RHCE) are a plus. Experience: Minimum of 5 years of experience in network engineering, with a strong background in Kubernetes, Linux, OpenStack, network design, and SDN. Technical Skills: Proficiency in designing and managing complex network infrastructures. Strong knowledge of Kubernetes and container orchestration. Expertise in Linux administration and optimization. Hands-on experience with OpenStack deployment and management. In-depth understanding of SDN technologies and implementations. Familiarity with network security best practices and tools. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Ability to work independently and manage multiple tasks simultaneously.
17/05/2024
Full time
Network Engineer Manchester Hybrid working Job Summary: We are looking for a highly skilled Linux Network Engineer based in Manchester. The ideal candidate will design, implement, and maintain our network infrastructure, ensuring high availability, performance, and security . Key Responsibilities: Network Design and Implementation: Design, implement, and manage complex network solutions that meet business requirements and objectives. Kubernetes: Manage and maintain Kubernetes clusters, ensuring optimal performance and reliability. Linux: Administer and optimize Linux-based systems, ensuring seamless integration with network infrastructure. OpenStack: Deploy and manage OpenStack environments, providing scalable and efficient cloud solutions. Software-Defined Networking (SDN): Implement and manage SDN solutions to enhance network flexibility, scalability, and automation. Network Security: Implement and maintain robust security measures to protect network infrastructure from threats and vulnerabilities. Troubleshooting and Support: Provide advanced troubleshooting and support for network-related issues, ensuring minimal downtime and disruption. Documentation: Maintain comprehensive documentation of network configurations, processes, and procedures. Collaboration: Work closely with other IT teams and departments to ensure seamless integration and operation of network systems. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (eg, CCNA, CCNP, RHCE) are a plus. Experience: Minimum of 5 years of experience in network engineering, with a strong background in Kubernetes, Linux, OpenStack, network design, and SDN. Technical Skills: Proficiency in designing and managing complex network infrastructures. Strong knowledge of Kubernetes and container orchestration. Expertise in Linux administration and optimization. Hands-on experience with OpenStack deployment and management. In-depth understanding of SDN technologies and implementations. Familiarity with network security best practices and tools. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Ability to work independently and manage multiple tasks simultaneously.
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
17/05/2024
Full time
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Senior Cloud Network Engineer Permanent, 3 days in office in London Overview: The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Cloud Network Engineer are responsible for delivering modern end user solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. Responsibilities: Engineer and secure core Azure platform services across global footprint. Go deep on Cloud Network Engineer, adopting Zero Trust Architecture principles. Engineer and maintain Cloud Secure Web Gateways, Next-Gen CASB solutions Advance branch/SD-WAN solution to optimise network performance and connectivity. Colloborate with other areas of engineering and Service operations to ensure the successful integration of SSE/SASE Automate every operational aspect of infrastructure and systems life cycle Respond to incidents. Run Infrastructure with Python/PowerShell, Ansible, Terraform, Azure DevOps, CI/CD, Kubernetes. Design, build and maintain core infrastructure. Debub production issues Requirements: Strong experience in Windows Servers, Virtulisation, Containerisation tech on Azure Proficiency in Object Oriented programming and developing automated solutions through code. Experience in configuration management systems like Ansible Passion for network security and desire to protect organisations from cyber threats. Keen on Open Source development. Collaborative and able to communicate effectively and asynchronously.
16/05/2024
Full time
Senior Cloud Network Engineer Permanent, 3 days in office in London Overview: The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Cloud Network Engineer are responsible for delivering modern end user solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. Responsibilities: Engineer and secure core Azure platform services across global footprint. Go deep on Cloud Network Engineer, adopting Zero Trust Architecture principles. Engineer and maintain Cloud Secure Web Gateways, Next-Gen CASB solutions Advance branch/SD-WAN solution to optimise network performance and connectivity. Colloborate with other areas of engineering and Service operations to ensure the successful integration of SSE/SASE Automate every operational aspect of infrastructure and systems life cycle Respond to incidents. Run Infrastructure with Python/PowerShell, Ansible, Terraform, Azure DevOps, CI/CD, Kubernetes. Design, build and maintain core infrastructure. Debub production issues Requirements: Strong experience in Windows Servers, Virtulisation, Containerisation tech on Azure Proficiency in Object Oriented programming and developing automated solutions through code. Experience in configuration management systems like Ansible Passion for network security and desire to protect organisations from cyber threats. Keen on Open Source development. Collaborative and able to communicate effectively and asynchronously.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus
16/05/2024
Full time
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus
Technical Engineer - CTTV - Nottingham Onsite 5 days per week Salary - £28,000 - 34,000 Technical Engineer required for a leading client based in Nottingham. We're seeking an Engineer to join our technical support and development team. This multifaceted role includes testing and developing new CCTV, networking, and VMS software products, as well as overseeing helpdesk tickets, offering direct support to customers and internal teams, and crafting technical training materials. The ideal candidate will come from a technical background, ideally within the CCTV, Telematics, or IT sectors, and demonstrate exceptional analytical, problem-solving, and communication abilities. Key skills, Previous Technical Engineering experience Perform practical testing on CCTV, 4G Routers, and VMS software to detect and rectify issues, while also researching market trends and exploring emerging technologies/products. Assess, develop, and maintain Field Service guides to boost initial resolution rates and increase engineer proficiency Previous involvement in a technical capacity, preferably within the electronics or technology sector. While familiarity with CCTV or networking is advantageous, it's not mandatory. Proficiency and experience in the maintenance and installation of Routers, DVRs, CCTV equipment, or related technologies. Demonstrated aptitude for engaging in technical discussions, adept at challenging and probing to achieve optimal results. Exceptional communication skills, encompassing both written and verbal proficiency. Competency in Microsoft Office applications and the capacity to swiftly adapt to new software platforms. Self-driven with the capability to work autonomously, efficiently managing individual workload. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Technical Engineer - CTTV - Nottingham Onsite 5 days per week Salary - £28,000 - 34,000 Technical Engineer required for a leading client based in Nottingham. We're seeking an Engineer to join our technical support and development team. This multifaceted role includes testing and developing new CCTV, networking, and VMS software products, as well as overseeing helpdesk tickets, offering direct support to customers and internal teams, and crafting technical training materials. The ideal candidate will come from a technical background, ideally within the CCTV, Telematics, or IT sectors, and demonstrate exceptional analytical, problem-solving, and communication abilities. Key skills, Previous Technical Engineering experience Perform practical testing on CCTV, 4G Routers, and VMS software to detect and rectify issues, while also researching market trends and exploring emerging technologies/products. Assess, develop, and maintain Field Service guides to boost initial resolution rates and increase engineer proficiency Previous involvement in a technical capacity, preferably within the electronics or technology sector. While familiarity with CCTV or networking is advantageous, it's not mandatory. Proficiency and experience in the maintenance and installation of Routers, DVRs, CCTV equipment, or related technologies. Demonstrated aptitude for engaging in technical discussions, adept at challenging and probing to achieve optimal results. Exceptional communication skills, encompassing both written and verbal proficiency. Competency in Microsoft Office applications and the capacity to swiftly adapt to new software platforms. Self-driven with the capability to work autonomously, efficiently managing individual workload. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
16/05/2024
Full time
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: NSX-T Engineer Location: Onsite in Farnborough Rate: circa £550 per day inside ir35 We are looking for an experienced DV cleared NSX-T Engineer to join our client replacing a large complex Enterprise infrastructure. You will be a skilled Network Engineer with expertise in VMware NSX-T, F5 and VMware AVI within a Hyperconverged Infrastructure environment (HCI), Role and Responsibilities + Design, implement, and maintain network architectures and solutions using NSX-T, AVI + Lead the deployment and configuration of NSX-T components. Key Skills + VMWare NSX-T + VMware AVI Load Balancers + DV clearance If you are interested in discussing this NSX-T Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
16/05/2024
Project-based
Role: NSX-T Engineer Location: Onsite in Farnborough Rate: circa £550 per day inside ir35 We are looking for an experienced DV cleared NSX-T Engineer to join our client replacing a large complex Enterprise infrastructure. You will be a skilled Network Engineer with expertise in VMware NSX-T, F5 and VMware AVI within a Hyperconverged Infrastructure environment (HCI), Role and Responsibilities + Design, implement, and maintain network architectures and solutions using NSX-T, AVI + Lead the deployment and configuration of NSX-T components. Key Skills + VMWare NSX-T + VMware AVI Load Balancers + DV clearance If you are interested in discussing this NSX-T Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
16/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.