Database Administrator - SQL, Oracle, Azure Synapse Database Administrator required to join a leading London Market Insurer undergoing a major period of technological advancement. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will play a key part in achieving greater operational efficiency across a large estate. Successful candidates will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator fostering strong relationships with the organisation's data providers. This is a great opportunity to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Support a large multi-platform environment across SQL, Oracle and Synapse Ensure database security and governance standards are met and maintained to a high level Maintain integrations with group-wide applications Carry out regular performance measures for operational efficiency Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Database Administrator - SQL, Oracle, Azure Synapse
03/05/2024
Full time
Database Administrator - SQL, Oracle, Azure Synapse Database Administrator required to join a leading London Market Insurer undergoing a major period of technological advancement. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will play a key part in achieving greater operational efficiency across a large estate. Successful candidates will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator fostering strong relationships with the organisation's data providers. This is a great opportunity to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Support a large multi-platform environment across SQL, Oracle and Synapse Ensure database security and governance standards are met and maintained to a high level Maintain integrations with group-wide applications Carry out regular performance measures for operational efficiency Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Database Administrator - SQL, Oracle, Azure Synapse
Senior Oracle Cloud Technical Consultant - Financial ERP - Hybrid Global leader in live events and ticketing are seeking an experience Senior Oracle Cloud Technical Consultant with extensive background in Oracle Cloud ERP, specifically focused on Finance transformation and innovation. This role will work across a range of projects around implementing a standard solution to their customers across EMEA. The right candidate will have deep knowledge and experience in Oracle Apps and Oracle Cloud Financials. The Requirements: Hands-on experience in developing technical solutions for Oracle Financials for EMEA markets both in Oracle EBS and Cloud ERP Extensive experience with Oracle Apps Technical and Oracle Cloud Financials Proven experience in EMEA implementation projects OIC Integration Rest API SQL/PLSQL SOAP and VBCS a desirable The Overview: Up to 75,000 per annum, depending on experience Fulltime permanent position Hybrid role: 2/3 days in office Farringdon, London office Full UK Right to Work required; no sponsorship options available
03/05/2024
Full time
Senior Oracle Cloud Technical Consultant - Financial ERP - Hybrid Global leader in live events and ticketing are seeking an experience Senior Oracle Cloud Technical Consultant with extensive background in Oracle Cloud ERP, specifically focused on Finance transformation and innovation. This role will work across a range of projects around implementing a standard solution to their customers across EMEA. The right candidate will have deep knowledge and experience in Oracle Apps and Oracle Cloud Financials. The Requirements: Hands-on experience in developing technical solutions for Oracle Financials for EMEA markets both in Oracle EBS and Cloud ERP Extensive experience with Oracle Apps Technical and Oracle Cloud Financials Proven experience in EMEA implementation projects OIC Integration Rest API SQL/PLSQL SOAP and VBCS a desirable The Overview: Up to 75,000 per annum, depending on experience Fulltime permanent position Hybrid role: 2/3 days in office Farringdon, London office Full UK Right to Work required; no sponsorship options available
Principal DBA - SQL, Oracle, Azure Synapse We are looking for Principal Database Administrator to lead an enterprise team undergoing a period of significant growth. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will direct this support team, achieving greater operational efficiency across a large estate. The successful candidate will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator and mentor and be comfortable as a technical point of escalation within the database team. This is a great opportunity to lead a team in a very successful financial services company, without the people management responsibilities. You'll be excited by the chance to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Lead a team of Database Administrators as technical expert for enterprise environments Act as escalation point whilst mentoring and supporting team members Support a large multi-platform environment across SQL, Oracle and Synapse Maintain integrations with group-wide applications Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Principal DBA - SQL, Oracle, Azure Synapse
03/05/2024
Full time
Principal DBA - SQL, Oracle, Azure Synapse We are looking for Principal Database Administrator to lead an enterprise team undergoing a period of significant growth. After a strong 2023, this insurance organisation is expanding their technical services teams across their multi-platform environment. Working across Microsoft SQL, Oracle DB and Azure Synapse, you will direct this support team, achieving greater operational efficiency across a large estate. The successful candidate will have worked across on-prem Microsoft and Oracle environments, along with exposure to cloud-based services. You'll be a strong communicator and mentor and be comfortable as a technical point of escalation within the database team. This is a great opportunity to lead a team in a very successful financial services company, without the people management responsibilities. You'll be excited by the chance to really scale up this organisation's estate, whilst consistently ensuring stability and security. Whilst insurance sector experience is preferred, experience from other financial services will be considered. Responsibilities Lead a team of Database Administrators as technical expert for enterprise environments Act as escalation point whilst mentoring and supporting team members Support a large multi-platform environment across SQL, Oracle and Synapse Maintain integrations with group-wide applications Work collaboratively with multiple internal departments Requirements Excellent ability in T-SQL, P/L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Principal DBA - SQL, Oracle, Azure Synapse
*3 days working from London office* Manage the Cyber Test and Validation process, Support Cyber Risk Assessment and drive Cyber Assurance programme across the bank through: Conduct cyber assessment of projects helping to drive adoption of application and infrastructure security controls and best practices. Advise on leading edge engineering to protect the bank's network from security risks related to web, mobile, web services, and Client Server architectures. Conduct risk reviews of 3rd party systems and applications to assess the standard and proprietary application security controls used by the application (eg authentication, authorization, input validation, output sanitization, error handling, application resilience) against bank policies and standards. Work with different teams in various jurisdictions where specific technology and cybersecurity regulations create requirements that are not directly supported by our global framework. Drive implementation of security controls in various platforms by working with technology infrastructure teams. Demonstrate deep understanding, passion and thought leadership for Information and Cybersecurity and its impact of new technologies, services and solutions. Investigate, coordinate and address Information and Cybersecurity incidents Act as liaison for global team in coordinating collection and preservation of forensic evidence in support of security event investigation. Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach. Collaborate with stakeholders to continually operate and improve a world-class cyber program by providing input into the uplift of sensory tools, detection tuning, and access to data sources to increase detection effectiveness. Convey complicated technical analysis to management via investigation synopses, graphical depictions of attacks, and comprehensive presentations. Act as a liaison to stakeholders, including those outside of the technology team(s), during security investigations and incidents Respond to regulatory requests regarding security incidents, as well as the relevant protective and detective security measures. Report the status of ongoing incidents, as well as the follow-up actions for resolved incidents to management Support Compliance, regulatory, or litigation related investigations by coordinating e-discovery, evidence collection and other such activities. Communicating status and risks in a succinct, direct and open manner for proper issue management life cycle tracking. Drafting responses to requests for information from regulators in the jurisdictions in which the bank operates Coordinating engagements with regulators, including periodic reporting, preparation of presentations and written deliverables Conducting analysis to identify potential gaps and issues from ongoing changes of regulatory requirement of relevance to the bank's business and risk environments Preparing presentations and written products on regulatory trends and issues to inform leadership decisions Coordinating with counterparts in other jurisdictions and regional stakeholders (eg Legal, Compliance, Preferred Qualifications and Experience A minimum of 10+ years of experience with a mix of Cybersecurity, Systems, Infrastructure, Network, and Cloud experience. Broad technical security skills in multiple technology areas such as applications deployments, endpoints, data, infrastructure, cloud, DNS, PKI, Email, OS (Windows, MAC,.NIX), SDN, encryption, forensics, authentication, Firewalls, proxies, identity and access control, BC/DR, remote access, and cryptography. Extensive experience in architecting and engineering complex security solutions utilizing and interpreting models to implement company policies, standards globally. Familiarity with techniques/methodologies such as "Attack and Defensive" methods, Threat Hunting, Threat modelling, Reverse engineering, Vulnerability Management, Data modelling, Evaluation of security products/services, Metrics development, etc. Proficiency and experience in automation and Scripting using Python, Shell, Ansible, Jenkins, etc. Demonstrated experience with utilizing and migrating to one or more cloud technologies such as Microsoft Azure, and AWS. Knowledge of Google Cloud Platform, Alibaba Cloud, and Microsoft Office 365 is a plus. Information Security and/or Information Technology industry certification (CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure and AWS equivalent) preferred. Ability to synthesize data, conceptualize and get to the root cause of processes that created the risk. Experience working in a multi-vendor and outsourced IT environment. Good understanding of COBIT and ITIL processes including change, incident and problem management. Experience in Financial Services is a nice to have but not mandatory. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
03/05/2024
Full time
*3 days working from London office* Manage the Cyber Test and Validation process, Support Cyber Risk Assessment and drive Cyber Assurance programme across the bank through: Conduct cyber assessment of projects helping to drive adoption of application and infrastructure security controls and best practices. Advise on leading edge engineering to protect the bank's network from security risks related to web, mobile, web services, and Client Server architectures. Conduct risk reviews of 3rd party systems and applications to assess the standard and proprietary application security controls used by the application (eg authentication, authorization, input validation, output sanitization, error handling, application resilience) against bank policies and standards. Work with different teams in various jurisdictions where specific technology and cybersecurity regulations create requirements that are not directly supported by our global framework. Drive implementation of security controls in various platforms by working with technology infrastructure teams. Demonstrate deep understanding, passion and thought leadership for Information and Cybersecurity and its impact of new technologies, services and solutions. Investigate, coordinate and address Information and Cybersecurity incidents Act as liaison for global team in coordinating collection and preservation of forensic evidence in support of security event investigation. Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach. Collaborate with stakeholders to continually operate and improve a world-class cyber program by providing input into the uplift of sensory tools, detection tuning, and access to data sources to increase detection effectiveness. Convey complicated technical analysis to management via investigation synopses, graphical depictions of attacks, and comprehensive presentations. Act as a liaison to stakeholders, including those outside of the technology team(s), during security investigations and incidents Respond to regulatory requests regarding security incidents, as well as the relevant protective and detective security measures. Report the status of ongoing incidents, as well as the follow-up actions for resolved incidents to management Support Compliance, regulatory, or litigation related investigations by coordinating e-discovery, evidence collection and other such activities. Communicating status and risks in a succinct, direct and open manner for proper issue management life cycle tracking. Drafting responses to requests for information from regulators in the jurisdictions in which the bank operates Coordinating engagements with regulators, including periodic reporting, preparation of presentations and written deliverables Conducting analysis to identify potential gaps and issues from ongoing changes of regulatory requirement of relevance to the bank's business and risk environments Preparing presentations and written products on regulatory trends and issues to inform leadership decisions Coordinating with counterparts in other jurisdictions and regional stakeholders (eg Legal, Compliance, Preferred Qualifications and Experience A minimum of 10+ years of experience with a mix of Cybersecurity, Systems, Infrastructure, Network, and Cloud experience. Broad technical security skills in multiple technology areas such as applications deployments, endpoints, data, infrastructure, cloud, DNS, PKI, Email, OS (Windows, MAC,.NIX), SDN, encryption, forensics, authentication, Firewalls, proxies, identity and access control, BC/DR, remote access, and cryptography. Extensive experience in architecting and engineering complex security solutions utilizing and interpreting models to implement company policies, standards globally. Familiarity with techniques/methodologies such as "Attack and Defensive" methods, Threat Hunting, Threat modelling, Reverse engineering, Vulnerability Management, Data modelling, Evaluation of security products/services, Metrics development, etc. Proficiency and experience in automation and Scripting using Python, Shell, Ansible, Jenkins, etc. Demonstrated experience with utilizing and migrating to one or more cloud technologies such as Microsoft Azure, and AWS. Knowledge of Google Cloud Platform, Alibaba Cloud, and Microsoft Office 365 is a plus. Information Security and/or Information Technology industry certification (CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure and AWS equivalent) preferred. Ability to synthesize data, conceptualize and get to the root cause of processes that created the risk. Experience working in a multi-vendor and outsourced IT environment. Good understanding of COBIT and ITIL processes including change, incident and problem management. Experience in Financial Services is a nice to have but not mandatory. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Position Overview: The Head of IT will play a crucial role in owning the IT and Security strategy for the organisation through an exciting period of growth. Leading a team of talented IT professionals, the successful candidate will oversee the design, implementation, and maintenance of systems, networks, and applications, providing technical expertise and strategic direction to support the company's growth and operational efficiency. The role will focus on; Driving productivity gains throughout the business by leveraging the use of technology. Driving the Infrastructure modernisation programme of work - centred on Azure/M365 solutions. Manage, develop and motivate the IT team to deliver a best-in-class service function. The alignment of technical and business objectives to support continued revenue growth across the organisation Development and management of the existing IT systems. Security and integrity of system information Key Responsibilities Team Leadership: Develop and motivate immediate team to achieve IT objectives/agreed SLAs. Lead from the front and be prepared to get "hands dirty". Ability to business partner with all internal stakeholders and be an effective communicator. Develop and maintain positive relationships with all key partners and stakeholders. Clear and open reporting to wider business. Strategic planning: Evaluate business requirements and identify solutions and opportunities to both meet their requirements and drive value add activities. Build on current vision and continue to develop rolling three-year plan. Involve all relevant stakeholders in the planning stage and provide clear communication of the plan Budget Control Own P&L and work with finance on annual and quarterly budgeting cycles. Effectively manage the P&L to agreed budgets. Ability to communicate value add (ROI) of projects. Security and Compliance: Implement and enforce mechanisms that support company security policies and procedures to safeguard the integrity and confidentiality of company data. Stay abreast of industry best practices and regulatory requirements. Project Management: Lead IT projects from inception to completion, ensuring timely delivery within budget and meeting business requirements. Collaborate with stakeholders to define project scope, goals, and deliverables. Vendor/Supplier Management: Manage relationships with IT vendors, ensuring effective communication and timely resolution of issues. Evaluate and recommend new technologies and solutions to enhance IT capabilities. Qualifications/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Head of IT, with a focus on Windows environments. Strong leadership and team management skills. Experience implementing SaaS solutions - Azure/M365 adoption and associated security. Proven track record of leading and developing high performing IT teams. Experience of leading and delivering complex projects. History of managing multi-site Infrastructure & IT Operations environments Leading change in an IT environment. Multiple locations/Manufacturing experience is desirable. Experience in a high growth SME environment is highly desirable Project management skills and familiarity with ITIL best practices. Security certifications (eg, CISSP, CompTIA Security+) are a plus. Effective communicator at all levels - both internal and external Problem solver Innovative Strong negotiator. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Position Overview: The Head of IT will play a crucial role in owning the IT and Security strategy for the organisation through an exciting period of growth. Leading a team of talented IT professionals, the successful candidate will oversee the design, implementation, and maintenance of systems, networks, and applications, providing technical expertise and strategic direction to support the company's growth and operational efficiency. The role will focus on; Driving productivity gains throughout the business by leveraging the use of technology. Driving the Infrastructure modernisation programme of work - centred on Azure/M365 solutions. Manage, develop and motivate the IT team to deliver a best-in-class service function. The alignment of technical and business objectives to support continued revenue growth across the organisation Development and management of the existing IT systems. Security and integrity of system information Key Responsibilities Team Leadership: Develop and motivate immediate team to achieve IT objectives/agreed SLAs. Lead from the front and be prepared to get "hands dirty". Ability to business partner with all internal stakeholders and be an effective communicator. Develop and maintain positive relationships with all key partners and stakeholders. Clear and open reporting to wider business. Strategic planning: Evaluate business requirements and identify solutions and opportunities to both meet their requirements and drive value add activities. Build on current vision and continue to develop rolling three-year plan. Involve all relevant stakeholders in the planning stage and provide clear communication of the plan Budget Control Own P&L and work with finance on annual and quarterly budgeting cycles. Effectively manage the P&L to agreed budgets. Ability to communicate value add (ROI) of projects. Security and Compliance: Implement and enforce mechanisms that support company security policies and procedures to safeguard the integrity and confidentiality of company data. Stay abreast of industry best practices and regulatory requirements. Project Management: Lead IT projects from inception to completion, ensuring timely delivery within budget and meeting business requirements. Collaborate with stakeholders to define project scope, goals, and deliverables. Vendor/Supplier Management: Manage relationships with IT vendors, ensuring effective communication and timely resolution of issues. Evaluate and recommend new technologies and solutions to enhance IT capabilities. Qualifications/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Head of IT, with a focus on Windows environments. Strong leadership and team management skills. Experience implementing SaaS solutions - Azure/M365 adoption and associated security. Proven track record of leading and developing high performing IT teams. Experience of leading and delivering complex projects. History of managing multi-site Infrastructure & IT Operations environments Leading change in an IT environment. Multiple locations/Manufacturing experience is desirable. Experience in a high growth SME environment is highly desirable Project management skills and familiarity with ITIL best practices. Security certifications (eg, CISSP, CompTIA Security+) are a plus. Effective communicator at all levels - both internal and external Problem solver Innovative Strong negotiator. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Job Title: Java Developer - Investment Banking Experience Needed Location: London (5 DAYS PER WEEK ON SITE) Salary/Rate: Up to £525 per day INSIDE IR35 Start Date: 06/05/2024 Job Type: Contract MUST HAVE WORKED WITHIN INVESTMENT BANKING AS A JAVA DEVELOPER! 5 days per week in London. Company Introduction We have an exciting opportunity now available with one of our sector-leading financial services clients! They are currently looking for a skilled Java Developer to join their team for a twelve-month contract. Job Responsibilities/Objectives Gathering requirements from the business analyst team. Analyse any new technical requirements within the development team. Develop and unit test the application using Java/Java 8, REST, JUnit, Cucumber etc. Writing SQLdb procedures, performance optimization of the queries and stored procedures. Sprint planning and attending retrospective call, daily stand-up call for the agile scrum process. Review the JIRA and acceptance criteria for any task planned. For the sprint with the team. Discussion with QA team for any QA/UAT release and discuss the test plans. Follow the release management process and plan for any production turnover. Providing support for critical production issue. Keeping the technical document and the project artefacts up to date. Planning and executing the migration of old applications to the new platform. Review and optimize the performance of the application on Java and database side. Required Skills/Experience: Strong interest in the financial products trading and regulation. Knowledge in JAVA, J2EE and understanding OOP. Knowledge on common Java frameworks and technologies including Spring Framework, Hibernate, JPA. Experience on web services including knowledge of REST, SOAP, XML, JSON. Experience in Java multiple threading program is highly preferred. Strong data analytical skills with SQL. Experience following the SDLC via Agile Methodologies. Familiarity with Linux Unix environment, including working with Shell, ssh and/or other command line tools. Experience working in medium to large scale development projects. Software craftsmanship agile development practices such as pair programming, TDD, BDD, continuous integration or feature toggles. Enterprise software architecture. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
03/05/2024
Project-based
Job Title: Java Developer - Investment Banking Experience Needed Location: London (5 DAYS PER WEEK ON SITE) Salary/Rate: Up to £525 per day INSIDE IR35 Start Date: 06/05/2024 Job Type: Contract MUST HAVE WORKED WITHIN INVESTMENT BANKING AS A JAVA DEVELOPER! 5 days per week in London. Company Introduction We have an exciting opportunity now available with one of our sector-leading financial services clients! They are currently looking for a skilled Java Developer to join their team for a twelve-month contract. Job Responsibilities/Objectives Gathering requirements from the business analyst team. Analyse any new technical requirements within the development team. Develop and unit test the application using Java/Java 8, REST, JUnit, Cucumber etc. Writing SQLdb procedures, performance optimization of the queries and stored procedures. Sprint planning and attending retrospective call, daily stand-up call for the agile scrum process. Review the JIRA and acceptance criteria for any task planned. For the sprint with the team. Discussion with QA team for any QA/UAT release and discuss the test plans. Follow the release management process and plan for any production turnover. Providing support for critical production issue. Keeping the technical document and the project artefacts up to date. Planning and executing the migration of old applications to the new platform. Review and optimize the performance of the application on Java and database side. Required Skills/Experience: Strong interest in the financial products trading and regulation. Knowledge in JAVA, J2EE and understanding OOP. Knowledge on common Java frameworks and technologies including Spring Framework, Hibernate, JPA. Experience on web services including knowledge of REST, SOAP, XML, JSON. Experience in Java multiple threading program is highly preferred. Strong data analytical skills with SQL. Experience following the SDLC via Agile Methodologies. Familiarity with Linux Unix environment, including working with Shell, ssh and/or other command line tools. Experience working in medium to large scale development projects. Software craftsmanship agile development practices such as pair programming, TDD, BDD, continuous integration or feature toggles. Enterprise software architecture. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience. The VLE Technical Operations Manager is a new role in the Teaching and Learning Product team, and will play a pivotal role in enhancing Student Experience, through ensuring the technical operations of UAL's Virtual Learning Environment (Moodle), along with other Teaching and Learning products. Reporting to the DevOps Manager, you will ensure the team is delivering on day-to-day 3rd line support issues, managing server upgrades, and broader infrastructure/hosting requirements. Alongside this, you'll work closely with colleagues who focus on Development and Support to ensure effective resolution of issues and change delivery. More broadly, you will provide technical leadership, build and maintain key stakeholder relationships and lead on major incident response ensuring functionality of the University's VLE. You will also play a key role supporting our DevOps maturity focusing on maintaining and improving operational excellence. Core Skills Experience with web applications and the infrastructure/hosting requirements (for example Moodle, WordPress or other learning management systems or content management systems) Strong knowledge of customer centric service management processes Experience with web hosting platforms and security standards (eg Apache) Demonstrated ability to adapt to an ever-changing technical landscape. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Demonstrable experience of driving and championing new ways of working while bringing people along with you UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, which recognise and reward the contributions they make, including: Competitive salary package of up to £68,406 per annum 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay Closing date: Monday 20th May Interviews will take place virtually on Wednesday 29/Thursday 30th May Hays Technology have been appointed by UAL to manage the recruitment of this role. For all enquiries, please contact Daniel Friedman at Hays Technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience. The VLE Technical Operations Manager is a new role in the Teaching and Learning Product team, and will play a pivotal role in enhancing Student Experience, through ensuring the technical operations of UAL's Virtual Learning Environment (Moodle), along with other Teaching and Learning products. Reporting to the DevOps Manager, you will ensure the team is delivering on day-to-day 3rd line support issues, managing server upgrades, and broader infrastructure/hosting requirements. Alongside this, you'll work closely with colleagues who focus on Development and Support to ensure effective resolution of issues and change delivery. More broadly, you will provide technical leadership, build and maintain key stakeholder relationships and lead on major incident response ensuring functionality of the University's VLE. You will also play a key role supporting our DevOps maturity focusing on maintaining and improving operational excellence. Core Skills Experience with web applications and the infrastructure/hosting requirements (for example Moodle, WordPress or other learning management systems or content management systems) Strong knowledge of customer centric service management processes Experience with web hosting platforms and security standards (eg Apache) Demonstrated ability to adapt to an ever-changing technical landscape. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Demonstrable experience of driving and championing new ways of working while bringing people along with you UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, which recognise and reward the contributions they make, including: Competitive salary package of up to £68,406 per annum 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay Closing date: Monday 20th May Interviews will take place virtually on Wednesday 29/Thursday 30th May Hays Technology have been appointed by UAL to manage the recruitment of this role. For all enquiries, please contact Daniel Friedman at Hays Technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Description Data Security Analyst - Cyber & Information Resilience Salary: National ranging from £51,200 to £68,000 and London from £56,400 to £75,000 Eligibility of Security clearance is mandatory Are you interested in joining a team that will design and implement a data security strategy? The team/department The Cyber and Information Resilience (C&IR) Team is a department that has been formed to respond to the growing threat from cyber security and the organisation's increasing reliance on the data in order to effectively regulate of the financial sector and ensure that relevant markets function well. Within the department, the C&IR Operational Assurance Team is responsible for the definition and provision of and integrated set of security and information assurance activities across the whole of the FCA. C&IR Operational Assurance will conduct security and data reviews, analysis and testing to confirm the appropriate application (whether through technology, process or behaviour) of the policies and the secure operation of the FCA's systems and the information and data thereon. What you will be doing (the role) * Manage the design, development, and implementation of data security strategy and policies across the organisation * Conduct risk assessments and audits to identify vulnerabilities and areas for improvement in data security practices * Collaborate with internal stakeholders to assess data security requirements for new projects and initiatives * Provide guidance and support to business units on data security best practices and compliance requirements * Monitor and analyse data security incidents, investigate root causes, and implement corrective actions as necessary * Lead Data Loss Protection (DLP) rule development life cycle including policy development, response rules, and maintenance * Acts as the subject matter expert for a DLP domain, producing knowledge transfer materials, and dealing with complex internal and external stakeholder queries * Develop and enforce security controls for cloud-based infrastructure in alignment with enterprise requirements What you will get from the role * Being part of a multi-disciplinary team that is strategically important to the mission of the FCA * Influence the strategic direction of information compliance and resilience at the FCA * Work in an environment that encourages learning and collaboration within all areas of Cyber and Information Security * Opportunity to develop and mature the information assurance control framework through leadership and direction, driving values and behaviours to ensure alignment and commitment between key stakeholders and the wider business Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role. * Proven experience of Data Loss Prevention technologies (Network, Email, Endpoint, etc.) and processes * Demonstrable evidence of performing technical assessments and audits of information and data repositories, such as M365, as well as auditing IT processes * Experience of Information and Data Risk Management practices Essential * Proven background in security engineering, data protection, data life cycle management, data loss prevention or the supporting of these security solutions * Experience implementing policy modules for automation across industry standards including ISO27001 and GDPR * Working knowledge of Microsoft Purview functionality, ability to deliver the best business solution to ensure compliance across the Microsoft Office Suite of products * Hands-on involvement in the delivery and execution of more than one of the areas listed in the job description key responsibilities * Analytical and problem-solving skills, with the ability to identify and oversee mitigation of data security risks About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our senior associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
03/05/2024
Full time
Job Description Data Security Analyst - Cyber & Information Resilience Salary: National ranging from £51,200 to £68,000 and London from £56,400 to £75,000 Eligibility of Security clearance is mandatory Are you interested in joining a team that will design and implement a data security strategy? The team/department The Cyber and Information Resilience (C&IR) Team is a department that has been formed to respond to the growing threat from cyber security and the organisation's increasing reliance on the data in order to effectively regulate of the financial sector and ensure that relevant markets function well. Within the department, the C&IR Operational Assurance Team is responsible for the definition and provision of and integrated set of security and information assurance activities across the whole of the FCA. C&IR Operational Assurance will conduct security and data reviews, analysis and testing to confirm the appropriate application (whether through technology, process or behaviour) of the policies and the secure operation of the FCA's systems and the information and data thereon. What you will be doing (the role) * Manage the design, development, and implementation of data security strategy and policies across the organisation * Conduct risk assessments and audits to identify vulnerabilities and areas for improvement in data security practices * Collaborate with internal stakeholders to assess data security requirements for new projects and initiatives * Provide guidance and support to business units on data security best practices and compliance requirements * Monitor and analyse data security incidents, investigate root causes, and implement corrective actions as necessary * Lead Data Loss Protection (DLP) rule development life cycle including policy development, response rules, and maintenance * Acts as the subject matter expert for a DLP domain, producing knowledge transfer materials, and dealing with complex internal and external stakeholder queries * Develop and enforce security controls for cloud-based infrastructure in alignment with enterprise requirements What you will get from the role * Being part of a multi-disciplinary team that is strategically important to the mission of the FCA * Influence the strategic direction of information compliance and resilience at the FCA * Work in an environment that encourages learning and collaboration within all areas of Cyber and Information Security * Opportunity to develop and mature the information assurance control framework through leadership and direction, driving values and behaviours to ensure alignment and commitment between key stakeholders and the wider business Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role. * Proven experience of Data Loss Prevention technologies (Network, Email, Endpoint, etc.) and processes * Demonstrable evidence of performing technical assessments and audits of information and data repositories, such as M365, as well as auditing IT processes * Experience of Information and Data Risk Management practices Essential * Proven background in security engineering, data protection, data life cycle management, data loss prevention or the supporting of these security solutions * Experience implementing policy modules for automation across industry standards including ISO27001 and GDPR * Working knowledge of Microsoft Purview functionality, ability to deliver the best business solution to ensure compliance across the Microsoft Office Suite of products * Hands-on involvement in the delivery and execution of more than one of the areas listed in the job description key responsibilities * Analytical and problem-solving skills, with the ability to identify and oversee mitigation of data security risks About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our senior associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
Robert Half have partnered exclusively with an established regulated Financial Services business in the Bristol as they look to hire an innovative IT Director to support their continued growth. Key Deliverables: Oversee IT operations and supervise systems and IT staff Develop strategy as it relates to the organisation's IT infrastructure (computer and information systems, security, communication systems). Consult senior-level stakeholders across the entire organisation to identify business and technology needs and to optimise the use of information technology Ensure smooth delivery and operation of IT services by monitoring systems performance Manage the deployment, development, monitoring, maintenance, upgrading and support of the organisations IT systems. This will include operating systems, Servers, PCs, software apps, telephones, and peripherals. Oversee the development and enhancement of systems and integration of new systems with those existing. Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning. Identify security vulnerabilities and eliminate them with strategic solutions that increase data security in-line with ISO 27001/SOX Create processes and standards for selection, implementation, and support of systems Manage IT staff, with responsibility for employing, evaluation, training, guidance, disciplinary procedures, and dismissals. Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and end users Ensure written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades Keeping up to date with the most recent technologies and advise on what new technological solutions and their implementation will meet business and systems requirements Negotiate with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements Understand and compliantly work within regulation such as the Data Protection Act Ensure personal training and competency requirements are in line and up to date with company policy Adhere to all company policies and procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, and Information Security. Critical Competencies: You will have previously maintained a similar position as Head of IT/IT Director in a medium sized organisation where you have been responsible for applications through to infrastructure and service management through to change You will be commercially focused and have a passion for how technology and data can drive value, growth, and good customer experience. Translating business strategy into technical strategy and subsequent successful delivery Extensive experience of delivering technology/digital change with a good working knowledge of Agile/Scrum project management and change approaches. Aware of cybersecurity best practice and standards needed to protect data, the organisation and their clients. Desirable Skills and Experience: Bachelor's Degree in Programming, Computer Science, or related 6+ years' management experience in an IT environment At least three years previous experience of Board level A good working knowledge of ISO 27001/SOX Strong interpersonal skills and ability to effectively communicate with teams across the entire Excellent leadership and decision-making Proven success working in a fast-paced, high-growth Keen business sense, with the ability to find creative business-oriented solutions to problems A good understanding of FCA regulations with a particular focus on General Insurance and Consumer Salary/Package £90,000 - £100,000 per annum Hybrid working - 2-3 days on site Company bonus scheme 25 days annual leave + bank holidays (rising with service to 30 days) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half have partnered exclusively with an established regulated Financial Services business in the Bristol as they look to hire an innovative IT Director to support their continued growth. Key Deliverables: Oversee IT operations and supervise systems and IT staff Develop strategy as it relates to the organisation's IT infrastructure (computer and information systems, security, communication systems). Consult senior-level stakeholders across the entire organisation to identify business and technology needs and to optimise the use of information technology Ensure smooth delivery and operation of IT services by monitoring systems performance Manage the deployment, development, monitoring, maintenance, upgrading and support of the organisations IT systems. This will include operating systems, Servers, PCs, software apps, telephones, and peripherals. Oversee the development and enhancement of systems and integration of new systems with those existing. Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning. Identify security vulnerabilities and eliminate them with strategic solutions that increase data security in-line with ISO 27001/SOX Create processes and standards for selection, implementation, and support of systems Manage IT staff, with responsibility for employing, evaluation, training, guidance, disciplinary procedures, and dismissals. Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and end users Ensure written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades Keeping up to date with the most recent technologies and advise on what new technological solutions and their implementation will meet business and systems requirements Negotiate with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements Understand and compliantly work within regulation such as the Data Protection Act Ensure personal training and competency requirements are in line and up to date with company policy Adhere to all company policies and procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, and Information Security. Critical Competencies: You will have previously maintained a similar position as Head of IT/IT Director in a medium sized organisation where you have been responsible for applications through to infrastructure and service management through to change You will be commercially focused and have a passion for how technology and data can drive value, growth, and good customer experience. Translating business strategy into technical strategy and subsequent successful delivery Extensive experience of delivering technology/digital change with a good working knowledge of Agile/Scrum project management and change approaches. Aware of cybersecurity best practice and standards needed to protect data, the organisation and their clients. Desirable Skills and Experience: Bachelor's Degree in Programming, Computer Science, or related 6+ years' management experience in an IT environment At least three years previous experience of Board level A good working knowledge of ISO 27001/SOX Strong interpersonal skills and ability to effectively communicate with teams across the entire Excellent leadership and decision-making Proven success working in a fast-paced, high-growth Keen business sense, with the ability to find creative business-oriented solutions to problems A good understanding of FCA regulations with a particular focus on General Insurance and Consumer Salary/Package £90,000 - £100,000 per annum Hybrid working - 2-3 days on site Company bonus scheme 25 days annual leave + bank holidays (rising with service to 30 days) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/05/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Principal Data Engineer - Hybrid (Bristol or London) - £80 - 110k Spinks are working with an established, rapidly growing digital consultancy who are looking to bolster their awesome Data Team with another experienced Principal Data Engineer. As a Principal Data Engineering Consultant, you will be an expert in your field, a confident leader & an advocate for User-Centred digital solutions. What we're looking for: Prior experience in at least one of the Government, PubSec, or Consultancy sector & a proven background in stakeholder management/client facing roles. Excellent demonstrable experience with Python, and at least one other programming language (Java, Go, Rust etc). Excellent experience with SQL and relational databases, in addition to NoSQL database exposure. Strong experience with at least one cloud provider (AWS, Azure or GCP). What you'll be doing: Engaging with stakeholders, both internally & externally, acting as the Technical SME. Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur. Be a strong communicator and presenter, presenting prototypes, solutions, and progress to internal/external stakeholders in a clear concise manner. Building reliable Data Pipelines. Promoting Test-Driven Development and/or Behaviour Driven Development. Continuously review and prioritise the delivery team's workload and anticipate the need for realignment with evolving operational priorities and complex work-streams or assignments. What's in it for you: Collaborative working environment in a rapidly growing Digital Services Consultancy. Constant growth mindset & continuous learning opportunities. Salary: £80 - 100K (Up to £110k in London). Hybrid Working - 2 days p/w onsite in either London OR Bristol. 25 Days Holiday + UK Public Holidays. 6% Pension with employee contributions of 2%. Season ticket loans. Additional flexible benefits package tailored to suit your needs. If you're interested in this position, please don't hesitate to apply or reach out to one of our consultants!
03/05/2024
Full time
Principal Data Engineer - Hybrid (Bristol or London) - £80 - 110k Spinks are working with an established, rapidly growing digital consultancy who are looking to bolster their awesome Data Team with another experienced Principal Data Engineer. As a Principal Data Engineering Consultant, you will be an expert in your field, a confident leader & an advocate for User-Centred digital solutions. What we're looking for: Prior experience in at least one of the Government, PubSec, or Consultancy sector & a proven background in stakeholder management/client facing roles. Excellent demonstrable experience with Python, and at least one other programming language (Java, Go, Rust etc). Excellent experience with SQL and relational databases, in addition to NoSQL database exposure. Strong experience with at least one cloud provider (AWS, Azure or GCP). What you'll be doing: Engaging with stakeholders, both internally & externally, acting as the Technical SME. Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur. Be a strong communicator and presenter, presenting prototypes, solutions, and progress to internal/external stakeholders in a clear concise manner. Building reliable Data Pipelines. Promoting Test-Driven Development and/or Behaviour Driven Development. Continuously review and prioritise the delivery team's workload and anticipate the need for realignment with evolving operational priorities and complex work-streams or assignments. What's in it for you: Collaborative working environment in a rapidly growing Digital Services Consultancy. Constant growth mindset & continuous learning opportunities. Salary: £80 - 100K (Up to £110k in London). Hybrid Working - 2 days p/w onsite in either London OR Bristol. 25 Days Holiday + UK Public Holidays. 6% Pension with employee contributions of 2%. Season ticket loans. Additional flexible benefits package tailored to suit your needs. If you're interested in this position, please don't hesitate to apply or reach out to one of our consultants!
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details A well known and respected business. Description What will you be doing Support discussions and contribute towards technical considerations around service, delivery, sales, and strategy. Act as the lead for technical operational discussions ensuring an analytical mindset. Communicating effectively with team members and stakeholders. You will have the ability to understand customers vision and map out how this can be achieved. Manage work allocation to Field Services Team and Technical Designers. Profile What you will bring You will be CCNP certified. Have very strong Technical skills. Strong Stakeholder/Customer facing skills. Awareness of ITIL. Ideal Skillset: Network and Security. Routing and Switching. DNS. Meraki. Nexus DC. Forescout. ISR Routers. VRF. Job Offer Up to £72,000 per anum depending on experience. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
03/05/2024
Full time
Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details A well known and respected business. Description What will you be doing Support discussions and contribute towards technical considerations around service, delivery, sales, and strategy. Act as the lead for technical operational discussions ensuring an analytical mindset. Communicating effectively with team members and stakeholders. You will have the ability to understand customers vision and map out how this can be achieved. Manage work allocation to Field Services Team and Technical Designers. Profile What you will bring You will be CCNP certified. Have very strong Technical skills. Strong Stakeholder/Customer facing skills. Awareness of ITIL. Ideal Skillset: Network and Security. Routing and Switching. DNS. Meraki. Nexus DC. Forescout. ISR Routers. VRF. Job Offer Up to £72,000 per anum depending on experience. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.