*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
19/09/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Windows Administrator My client, a large consultancy, is in need of a Windows Administrator for a 6 month rolling contract based on-site in Zurich, Switzerland. The ideal candidate will have strong experience in with strong technical skills in areas of Windows, Oracle cloud Infrastructure and operations, Solid grasp of Windows OS and its command line admin tools, Cloud provider certifications - OCI (preferred) or others AWS, Azure, GCP, Possess strong technical skills in the automation, troubleshooting, problem solving in the Windows, Linux server environments to support SaaS applications, Prior experience working in DevOps model, Solid understanding with IaaC tools like Dockers, Kubernetes, Terraform and Ansible will be a plus, Passionate about problem solving complex issues, ability to dive in and learn complex systems, Possess knowledge in Oracle RDBMS is desirable, Hands-on experience in Automation Scripting is required like Perl, Python, and Unix Shell Scripting etc. is highly preferred - with attitude of building automation wherever possible as part of the system to eliminate the human errors. The ideal candidate will have strong experience in SQL, database tuning and additional DB skills to troubleshoot performance issues of the application is a plus, Possess and demonstrate strong written and oral communication, influencing/negotiating skills with the ability to communicate complex technical information in a clear and concise manner with Can Do attitude, Ability to handle multiple tasks in parallel, proactive, self-motivated, diligent, meticulous and organized, Ability to adapt to a fast-paced, changing environment and to provide technical skills support to the team with high collaboration, teamwork behaviors is key, Ability to dive in and learn complex systems, Hands on experience on Windows OS with including managing/monitoring various processes, overall health of OS/File systems etc, Experience in Administration, Maintenance and support of SaaS applications is must, Hands-on experience and proficiency in knowledge of SQL is must, Oracle Database is desirable. The ideal candidate will have experience and good knowledge in automation, Awareness and knowledge of various tools, open-source technologies, and cloud services, Good knowledge in monitoring the production systems is essential using various tools like Grafana/Prometheus, APM (Application Performance Monitoring of OCI), OCI Log Explorer etc to monitor, build alerts, Awareness of critical concepts in DevOps and Agile principles with familiarity with deployment automation tools such as Chef, Ansible etc. Good understanding of Oracle Identity and Access Management on UNIX/Linux environment (OAM, OIM, OUD). Having Implementation experience in Identity Access is preferred.
18/09/2024
Project-based
Windows Administrator My client, a large consultancy, is in need of a Windows Administrator for a 6 month rolling contract based on-site in Zurich, Switzerland. The ideal candidate will have strong experience in with strong technical skills in areas of Windows, Oracle cloud Infrastructure and operations, Solid grasp of Windows OS and its command line admin tools, Cloud provider certifications - OCI (preferred) or others AWS, Azure, GCP, Possess strong technical skills in the automation, troubleshooting, problem solving in the Windows, Linux server environments to support SaaS applications, Prior experience working in DevOps model, Solid understanding with IaaC tools like Dockers, Kubernetes, Terraform and Ansible will be a plus, Passionate about problem solving complex issues, ability to dive in and learn complex systems, Possess knowledge in Oracle RDBMS is desirable, Hands-on experience in Automation Scripting is required like Perl, Python, and Unix Shell Scripting etc. is highly preferred - with attitude of building automation wherever possible as part of the system to eliminate the human errors. The ideal candidate will have strong experience in SQL, database tuning and additional DB skills to troubleshoot performance issues of the application is a plus, Possess and demonstrate strong written and oral communication, influencing/negotiating skills with the ability to communicate complex technical information in a clear and concise manner with Can Do attitude, Ability to handle multiple tasks in parallel, proactive, self-motivated, diligent, meticulous and organized, Ability to adapt to a fast-paced, changing environment and to provide technical skills support to the team with high collaboration, teamwork behaviors is key, Ability to dive in and learn complex systems, Hands on experience on Windows OS with including managing/monitoring various processes, overall health of OS/File systems etc, Experience in Administration, Maintenance and support of SaaS applications is must, Hands-on experience and proficiency in knowledge of SQL is must, Oracle Database is desirable. The ideal candidate will have experience and good knowledge in automation, Awareness and knowledge of various tools, open-source technologies, and cloud services, Good knowledge in monitoring the production systems is essential using various tools like Grafana/Prometheus, APM (Application Performance Monitoring of OCI), OCI Log Explorer etc to monitor, build alerts, Awareness of critical concepts in DevOps and Agile principles with familiarity with deployment automation tools such as Chef, Ansible etc. Good understanding of Oracle Identity and Access Management on UNIX/Linux environment (OAM, OIM, OUD). Having Implementation experience in Identity Access is preferred.
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
17/09/2024
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
*We are unable to sponsor as this is a permanent Full time role* *Will need to come into the office 2-3 days a week* A prestigious company is looking for a Principal System Administrator. This admin will focus 85% on windows on prem operational support and troubleshooting. The other 15% will focus on Linux, Vmware, DNS, SCCM, Azure cloud, networking, Citrix, containerization, etc. Responsibilities & Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at the company. Experience maintaining Windows platform and 3rd party software to a n-2 operating level Experience administering an Windows environment Experience in a variety of data center operations roles as Mainframe/midrange system support roles Strong knowledge of midrange computing systems Experience in Microsoft Operating System; Windows & Unix (preferred) Knowledge of Microsoft Web Technologies Knowledge of 3-Tier Architecture Knowledge of Backup tools (BRMS, Tivoli and Backup Exec) Knowledge of Replication/HA Tools (Mimix, iTerra, DoubleTake) Knowledge of OS & PTF Upgrades using Image Catalogs Knowledge of Logical Partions and Performance Monitoring Knowledge of HMC/Hardware management console Knowledge of Databases (DB2) and CL Programing Knowledge of IBM's Client Access and the associated tools Experience in an environment supporting 300+ production Microsoft Windows Servers Experience providing administrative experience in an environment supporting Linux operating system Experience supporting VMware Virtual Infrastructures Experience supporting server hardware platforms such as: Cisco UCS, Dell, HP Experience using patch management solution such as Microsoft SCCM Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Storage Admin Experience with infrastructure and storage theories, principles, and concepts Experience with the management of storage replication such as SRDF, SnapMirror, Replicate VM, or like solution Experience managing storage technologies for cloud, open stack, and big data environments Experience managing NAS, SAN, DAS, Fiber channel Switches, HBA's and other storage related equipment Experience in the implementation and management of the following storage vendors; IBM, NetApp, Tintri, EMC, Dell, CommVault, Symantec, Microsoft, and AWS Experience working with Infrastructure solutions such as Microsoft, AIX, server virtualization, IBM, Linux/Unix, Cisco, Palo Alto, Experience managing storage for disaster recovery and high availability architectures Experience in Cisco Networking & VOIP Knowledge of OSPF, IGRP, EIGRP, BGP's advanced features, VLAN's and Multi- layer switching Professional level understanding of Palo Alto Firewalls and Aruba wireless systems CCNP or equivalent is required Capability to understand Southern's application portfolio as well as how the different systems contribute to daily business operations SAP Opentext Admin Professional level experience with the following OpenText software modules including LiveLink Content Server, Archive Server, Workflow and Advanced Workflow, SAP Extended ECM, and SAP Data Archiving. Professional level experience supporting an Opentext landscape on a Microsoft Windows, Microsoft SQL database, and Microsoft Server environment Expertise in administering Opentext configurations including scan stations, networking, WORM technologies, and SAP data archiving Professional experience in managing availability and performance tuning of the Opentext software including underlying database and O/S Professional experience of change management processes of the Opentext application and technology components across the Opentext landscape Exposure to managing Opentext in the cloud
16/09/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Will need to come into the office 2-3 days a week* A prestigious company is looking for a Principal System Administrator. This admin will focus 85% on windows on prem operational support and troubleshooting. The other 15% will focus on Linux, Vmware, DNS, SCCM, Azure cloud, networking, Citrix, containerization, etc. Responsibilities & Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at the company. Experience maintaining Windows platform and 3rd party software to a n-2 operating level Experience administering an Windows environment Experience in a variety of data center operations roles as Mainframe/midrange system support roles Strong knowledge of midrange computing systems Experience in Microsoft Operating System; Windows & Unix (preferred) Knowledge of Microsoft Web Technologies Knowledge of 3-Tier Architecture Knowledge of Backup tools (BRMS, Tivoli and Backup Exec) Knowledge of Replication/HA Tools (Mimix, iTerra, DoubleTake) Knowledge of OS & PTF Upgrades using Image Catalogs Knowledge of Logical Partions and Performance Monitoring Knowledge of HMC/Hardware management console Knowledge of Databases (DB2) and CL Programing Knowledge of IBM's Client Access and the associated tools Experience in an environment supporting 300+ production Microsoft Windows Servers Experience providing administrative experience in an environment supporting Linux operating system Experience supporting VMware Virtual Infrastructures Experience supporting server hardware platforms such as: Cisco UCS, Dell, HP Experience using patch management solution such as Microsoft SCCM Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Storage Admin Experience with infrastructure and storage theories, principles, and concepts Experience with the management of storage replication such as SRDF, SnapMirror, Replicate VM, or like solution Experience managing storage technologies for cloud, open stack, and big data environments Experience managing NAS, SAN, DAS, Fiber channel Switches, HBA's and other storage related equipment Experience in the implementation and management of the following storage vendors; IBM, NetApp, Tintri, EMC, Dell, CommVault, Symantec, Microsoft, and AWS Experience working with Infrastructure solutions such as Microsoft, AIX, server virtualization, IBM, Linux/Unix, Cisco, Palo Alto, Experience managing storage for disaster recovery and high availability architectures Experience in Cisco Networking & VOIP Knowledge of OSPF, IGRP, EIGRP, BGP's advanced features, VLAN's and Multi- layer switching Professional level understanding of Palo Alto Firewalls and Aruba wireless systems CCNP or equivalent is required Capability to understand Southern's application portfolio as well as how the different systems contribute to daily business operations SAP Opentext Admin Professional level experience with the following OpenText software modules including LiveLink Content Server, Archive Server, Workflow and Advanced Workflow, SAP Extended ECM, and SAP Data Archiving. Professional level experience supporting an Opentext landscape on a Microsoft Windows, Microsoft SQL database, and Microsoft Server environment Expertise in administering Opentext configurations including scan stations, networking, WORM technologies, and SAP data archiving Professional experience in managing availability and performance tuning of the Opentext software including underlying database and O/S Professional experience of change management processes of the Opentext application and technology components across the Opentext landscape Exposure to managing Opentext in the cloud
*We are unable to sponsor as this is a permanent Full time role* *Will need to come into the office 2-3 days a week* A prestigious company is looking for a Principal System Administrator. This admin will focus 85% on windows on prem operational support and troubleshooting. The other 15% will focus on Linux, Vmware, DNS, SCCM, Azure cloud, networking, Citrix, containerization, etc. Responsibilities & Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at the company. Experience maintaining Windows platform and 3rd party software to a n-2 operating level Experience administering an Windows environment Experience in a variety of data center operations roles as Mainframe/midrange system support roles Strong knowledge of midrange computing systems Experience in Microsoft Operating System; Windows & Unix (preferred) Knowledge of Microsoft Web Technologies Knowledge of 3-Tier Architecture Knowledge of Backup tools (BRMS, Tivoli and Backup Exec) Knowledge of Replication/HA Tools (Mimix, iTerra, DoubleTake) Knowledge of OS & PTF Upgrades using Image Catalogs Knowledge of Logical Partions and Performance Monitoring Knowledge of HMC/Hardware management console Knowledge of Databases (DB2) and CL Programing Knowledge of IBM's Client Access and the associated tools Experience in an environment supporting 300+ production Microsoft Windows Servers Experience providing administrative experience in an environment supporting Linux operating system Experience supporting VMware Virtual Infrastructures Experience supporting server hardware platforms such as: Cisco UCS, Dell, HP Experience using patch management solution such as Microsoft SCCM Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Storage Admin Experience with infrastructure and storage theories, principles, and concepts Experience with the management of storage replication such as SRDF, SnapMirror, Replicate VM, or like solution Experience managing storage technologies for cloud, open stack, and big data environments Experience managing NAS, SAN, DAS, Fiber channel Switches, HBA's and other storage related equipment Experience in the implementation and management of the following storage vendors; IBM, NetApp, Tintri, EMC, Dell, CommVault, Symantec, Microsoft, and AWS Experience working with Infrastructure solutions such as Microsoft, AIX, server virtualization, IBM, Linux/Unix, Cisco, Palo Alto, Experience managing storage for disaster recovery and high availability architectures Experience in Cisco Networking & VOIP Knowledge of OSPF, IGRP, EIGRP, BGP's advanced features, VLAN's and Multi- layer switching Professional level understanding of Palo Alto Firewalls and Aruba wireless systems CCNP or equivalent is required Capability to understand Southern's application portfolio as well as how the different systems contribute to daily business operations SAP Opentext Admin Professional level experience with the following OpenText software modules including LiveLink Content Server, Archive Server, Workflow and Advanced Workflow, SAP Extended ECM, and SAP Data Archiving. Professional level experience supporting an Opentext landscape on a Microsoft Windows, Microsoft SQL database, and Microsoft Server environment Expertise in administering Opentext configurations including scan stations, networking, WORM technologies, and SAP data archiving Professional experience in managing availability and performance tuning of the Opentext software including underlying database and O/S Professional experience of change management processes of the Opentext application and technology components across the Opentext landscape Exposure to managing Opentext in the cloud
16/09/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Will need to come into the office 2-3 days a week* A prestigious company is looking for a Principal System Administrator. This admin will focus 85% on windows on prem operational support and troubleshooting. The other 15% will focus on Linux, Vmware, DNS, SCCM, Azure cloud, networking, Citrix, containerization, etc. Responsibilities & Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at the company. Experience maintaining Windows platform and 3rd party software to a n-2 operating level Experience administering an Windows environment Experience in a variety of data center operations roles as Mainframe/midrange system support roles Strong knowledge of midrange computing systems Experience in Microsoft Operating System; Windows & Unix (preferred) Knowledge of Microsoft Web Technologies Knowledge of 3-Tier Architecture Knowledge of Backup tools (BRMS, Tivoli and Backup Exec) Knowledge of Replication/HA Tools (Mimix, iTerra, DoubleTake) Knowledge of OS & PTF Upgrades using Image Catalogs Knowledge of Logical Partions and Performance Monitoring Knowledge of HMC/Hardware management console Knowledge of Databases (DB2) and CL Programing Knowledge of IBM's Client Access and the associated tools Experience in an environment supporting 300+ production Microsoft Windows Servers Experience providing administrative experience in an environment supporting Linux operating system Experience supporting VMware Virtual Infrastructures Experience supporting server hardware platforms such as: Cisco UCS, Dell, HP Experience using patch management solution such as Microsoft SCCM Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Storage Admin Experience with infrastructure and storage theories, principles, and concepts Experience with the management of storage replication such as SRDF, SnapMirror, Replicate VM, or like solution Experience managing storage technologies for cloud, open stack, and big data environments Experience managing NAS, SAN, DAS, Fiber channel Switches, HBA's and other storage related equipment Experience in the implementation and management of the following storage vendors; IBM, NetApp, Tintri, EMC, Dell, CommVault, Symantec, Microsoft, and AWS Experience working with Infrastructure solutions such as Microsoft, AIX, server virtualization, IBM, Linux/Unix, Cisco, Palo Alto, Experience managing storage for disaster recovery and high availability architectures Experience in Cisco Networking & VOIP Knowledge of OSPF, IGRP, EIGRP, BGP's advanced features, VLAN's and Multi- layer switching Professional level understanding of Palo Alto Firewalls and Aruba wireless systems CCNP or equivalent is required Capability to understand Southern's application portfolio as well as how the different systems contribute to daily business operations SAP Opentext Admin Professional level experience with the following OpenText software modules including LiveLink Content Server, Archive Server, Workflow and Advanced Workflow, SAP Extended ECM, and SAP Data Archiving. Professional level experience supporting an Opentext landscape on a Microsoft Windows, Microsoft SQL database, and Microsoft Server environment Expertise in administering Opentext configurations including scan stations, networking, WORM technologies, and SAP data archiving Professional experience in managing availability and performance tuning of the Opentext software including underlying database and O/S Professional experience of change management processes of the Opentext application and technology components across the Opentext landscape Exposure to managing Opentext in the cloud
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
04/09/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered