An excellent 12-month contract for a Fluent French speaking Embedded Software Engineer. Onsite in Belgium, possibility of remote working in the future. Daily rate: 450 Euros The client specialises in the Defence, Security (including Cyber) and Aerospace. MISSION The client wants to reinforce its technical team and is looking for an engineer who wants to develop as an Embedded software engineer. As an Embedded Software Engineer, you will integrate a multidisciplinary team of development within the Engineering department. You will be required, in the context of on firing systems or smart ammunitions, to specify, design, develop, validate, and test Embedded software. You will have the opportunity to work with innovated systems and tools in a high-tech environment. You will be expected to support multiple projects and as such will require planning and organising skills. RESPONSIBILITY Based on upper system specifications, allocate performances, define a software solution Write low- and high-level software requirements using dedicated tools and ensure traceability between requirements. Develop software in C/C++ on Microprocessor, bare metal, or Linux RTOS architecture. Understand and solve the constraints of Real Time applications, low/high level communications, multi-tread management, memory concurrency, etc. Collaborate with hardware engineer to develop abstraction layer of the hardware. Use configuration managements tools (GIT, BitBucket, Jenkins, SonarQube) Ensure code quality by checking code coverage and verify the software using unit testing procedure. Debug low level software using oscilloscopes. Collaborate with V&V and DevOps team to setup a continuous integration system. Write Software Description Documents to capitalize knowledges. Participate to internal project reviews within the company, and external reviews with the customers. Participate in the development of FPGA (VHDL language) as a plus. PROFILE You graduated with a master's degree in software or Electronic Engineer with 3 to 10 years of experience. You are architect and senior developer in C, C++ on Embedded systems Real Time application. You understand the challenges of embedding Real Time solution in micro-controllers. You have an experience in development of FPGA using VHDL and communication systems (CAN, UART,SPI, I2C, Ethernet TCP/IP and Phy, MIL-STD-1553/1760, ARINC429 ) You are a good communicator; you can show pedagogy to support other developers. You are self-motivated and like to take initiatives. You can work with Agile culture. You like following the latest trends in innovation. An experience in aeronautical, spatial, defence or automotive industry, as well as a knowledge of the standards DO-178, ARP4754 or ISO26262, is a plus. English and French (spoken and written) Please get in touch for further details.
16/05/2024
Project-based
An excellent 12-month contract for a Fluent French speaking Embedded Software Engineer. Onsite in Belgium, possibility of remote working in the future. Daily rate: 450 Euros The client specialises in the Defence, Security (including Cyber) and Aerospace. MISSION The client wants to reinforce its technical team and is looking for an engineer who wants to develop as an Embedded software engineer. As an Embedded Software Engineer, you will integrate a multidisciplinary team of development within the Engineering department. You will be required, in the context of on firing systems or smart ammunitions, to specify, design, develop, validate, and test Embedded software. You will have the opportunity to work with innovated systems and tools in a high-tech environment. You will be expected to support multiple projects and as such will require planning and organising skills. RESPONSIBILITY Based on upper system specifications, allocate performances, define a software solution Write low- and high-level software requirements using dedicated tools and ensure traceability between requirements. Develop software in C/C++ on Microprocessor, bare metal, or Linux RTOS architecture. Understand and solve the constraints of Real Time applications, low/high level communications, multi-tread management, memory concurrency, etc. Collaborate with hardware engineer to develop abstraction layer of the hardware. Use configuration managements tools (GIT, BitBucket, Jenkins, SonarQube) Ensure code quality by checking code coverage and verify the software using unit testing procedure. Debug low level software using oscilloscopes. Collaborate with V&V and DevOps team to setup a continuous integration system. Write Software Description Documents to capitalize knowledges. Participate to internal project reviews within the company, and external reviews with the customers. Participate in the development of FPGA (VHDL language) as a plus. PROFILE You graduated with a master's degree in software or Electronic Engineer with 3 to 10 years of experience. You are architect and senior developer in C, C++ on Embedded systems Real Time application. You understand the challenges of embedding Real Time solution in micro-controllers. You have an experience in development of FPGA using VHDL and communication systems (CAN, UART,SPI, I2C, Ethernet TCP/IP and Phy, MIL-STD-1553/1760, ARINC429 ) You are a good communicator; you can show pedagogy to support other developers. You are self-motivated and like to take initiatives. You can work with Agile culture. You like following the latest trends in innovation. An experience in aeronautical, spatial, defence or automotive industry, as well as a knowledge of the standards DO-178, ARP4754 or ISO26262, is a plus. English and French (spoken and written) Please get in touch for further details.
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus
16/05/2024
Full time
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus
Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. *3 days a week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software (application) Support C# Developer/Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software predominately written in C#, T-SQL and web languages. Investigating production issues and implementing fixes where necessary. Developing software changes in response to urgent business needs. Evaluating emerging technologies, frameworks, third party libraries and API's. Building and maintaining application monitoring and logging solutions. Enhancing solutions to make the business more efficient. Writing and updating technical documentation. Technical skills Full stack development of production software using C# and .NET. Strong SQL knowledge Worked with application/network monitoring/logging software like PRTG, SQL Monitor, SEQ etc. Experience in delivering an application support service using helpdesk software eg Zendesk. Understanding of web languages (HTML, CSS, etc.) Worked with a source control system. Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site.
16/05/2024
Full time
Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. *3 days a week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software (application) Support C# Developer/Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software predominately written in C#, T-SQL and web languages. Investigating production issues and implementing fixes where necessary. Developing software changes in response to urgent business needs. Evaluating emerging technologies, frameworks, third party libraries and API's. Building and maintaining application monitoring and logging solutions. Enhancing solutions to make the business more efficient. Writing and updating technical documentation. Technical skills Full stack development of production software using C# and .NET. Strong SQL knowledge Worked with application/network monitoring/logging software like PRTG, SQL Monitor, SEQ etc. Experience in delivering an application support service using helpdesk software eg Zendesk. Understanding of web languages (HTML, CSS, etc.) Worked with a source control system. Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Senior Network Engineer - Hybrid Working (Luton Offices) - £55-65k + Bonus & Benefit Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire a Senior Network Engineer As a Senior Network Engineer within the IT Infrastructure team, your primary responsibility will be to ensure the effective and efficient functioning of the business critical network systems. You will play a crucial role in detecting, investigating, and responding to network-related events and incidents. This involves closely monitoring the network infrastructure, identifying any issues or anomalies, and taking appropriate action to resolve them as well as spearheading new technology implementation. This role will be projects focused on infrastructure upgrades and improvements. This could include activities such as network design and implementation, network equipment procurement and configuration, network performance optimization, and ensuring network security and compliance with industry standards. Some of the responsibilities: Manage the day-to-day running of networks, including conducting regular health checks, identifying issues, risks, and opportunities, and providing recommendations for continuous improvement. Act as a technical lead/resource on infrastructure projects, collaborating with business and technical contacts to ensure successful implementation Liaise with third-party vendors and internal staff to provide support on network-related projects, coordinating efforts and managing dependencies Troubleshoot and resolve complex network issues, escalating to vendors when necessary. Configure network Switches, Routers, Firewalls, and VPN tunnels to maintain optimal performance and security. Utilize network monitoring tools to proactively identify and address network problems and vulnerabilities. Produce design documentation, maintenance plans, and support documentation for network solutions, and provide training for the handover to IT operations teams Your background: Excellent knowledge of network technologies such as OSPF, MPLS, VXLAN, IPSEC, VLAN, STP, VTP, VRRP, WAN, DHCP, switching, and SD-WAN. Competency in administering Firewalls, and familiarity with wireless protocols and corporate wireless network management. Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent real-world experience Previous experience in a dedicated network engineering role, including expertise in network infrastructure maintenance, design, programming, implementation, migration, and replacement. Experience troubleshooting LAN and WAN infrastructure in a corporate environment, working with platforms such as HPE, Aruba, Dell, and Palo Alto products. Hands-on experience with network and system monitoring and alerting solutions Excellent understanding of network security threats, best practices, and equipment implementation, including Firewalls, access control, and security protocols Advanced understanding of enterprise campus networks, Firewall platforms, WAN technologies, network management, monitoring, and packet capture technique Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
16/05/2024
Full time
Senior Network Engineer - Hybrid Working (Luton Offices) - £55-65k + Bonus & Benefit Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire a Senior Network Engineer As a Senior Network Engineer within the IT Infrastructure team, your primary responsibility will be to ensure the effective and efficient functioning of the business critical network systems. You will play a crucial role in detecting, investigating, and responding to network-related events and incidents. This involves closely monitoring the network infrastructure, identifying any issues or anomalies, and taking appropriate action to resolve them as well as spearheading new technology implementation. This role will be projects focused on infrastructure upgrades and improvements. This could include activities such as network design and implementation, network equipment procurement and configuration, network performance optimization, and ensuring network security and compliance with industry standards. Some of the responsibilities: Manage the day-to-day running of networks, including conducting regular health checks, identifying issues, risks, and opportunities, and providing recommendations for continuous improvement. Act as a technical lead/resource on infrastructure projects, collaborating with business and technical contacts to ensure successful implementation Liaise with third-party vendors and internal staff to provide support on network-related projects, coordinating efforts and managing dependencies Troubleshoot and resolve complex network issues, escalating to vendors when necessary. Configure network Switches, Routers, Firewalls, and VPN tunnels to maintain optimal performance and security. Utilize network monitoring tools to proactively identify and address network problems and vulnerabilities. Produce design documentation, maintenance plans, and support documentation for network solutions, and provide training for the handover to IT operations teams Your background: Excellent knowledge of network technologies such as OSPF, MPLS, VXLAN, IPSEC, VLAN, STP, VTP, VRRP, WAN, DHCP, switching, and SD-WAN. Competency in administering Firewalls, and familiarity with wireless protocols and corporate wireless network management. Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent real-world experience Previous experience in a dedicated network engineering role, including expertise in network infrastructure maintenance, design, programming, implementation, migration, and replacement. Experience troubleshooting LAN and WAN infrastructure in a corporate environment, working with platforms such as HPE, Aruba, Dell, and Palo Alto products. Hands-on experience with network and system monitoring and alerting solutions Excellent understanding of network security threats, best practices, and equipment implementation, including Firewalls, access control, and security protocols Advanced understanding of enterprise campus networks, Firewall platforms, WAN technologies, network management, monitoring, and packet capture technique Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Microsoft 365 Specialist- Active DV Clearance, £60.60ph, Reading, 18 Months Our client is seeking for a Senior Microsoft Technology Adoption Champion the vision, strategy and roadmap for Microsoft 365 products. Champion the Digital Workplace strategy. Support Information Technology Adoption Lead with stakeholder engagement and running engagement events Delivery and oversight of design of campaigns and communication materials used for driving adoption and exploitation of selected Microsoft 365 services and Digital strategy Oversight of up-skilling materials and Quick reference guides, ensuring all activities and deliverables take into account Licence Conditions 6 & 25 Oversee and task manage 2 x B1 Technology Adoption Champions Essential Ability to champion M365 product's change management activities Understand both the engineering and business side of M365 and take responsibility for representing the end-user's needs Develop a thorough understanding of the M365 suite of applications and their capabilities and stay abreast of product evolution. Adoption and exploitation of M365 products. Deputise where necessary for the Information Technology Adoption Lead as part of the global product owner team for M365 on all phases of product life cycle management - from evaluating the preview to rolling it out to the users worldwide. Able to Champion Information Management and Information Exploitation activities to support Licence Condition 6 & 25 Knowledge of 365 products Good communication Good stakeholder management at all levels Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will commence this week and next week, so please apply immediately or call Bangura Solutions to discuss the role further.
15/05/2024
Project-based
Microsoft 365 Specialist- Active DV Clearance, £60.60ph, Reading, 18 Months Our client is seeking for a Senior Microsoft Technology Adoption Champion the vision, strategy and roadmap for Microsoft 365 products. Champion the Digital Workplace strategy. Support Information Technology Adoption Lead with stakeholder engagement and running engagement events Delivery and oversight of design of campaigns and communication materials used for driving adoption and exploitation of selected Microsoft 365 services and Digital strategy Oversight of up-skilling materials and Quick reference guides, ensuring all activities and deliverables take into account Licence Conditions 6 & 25 Oversee and task manage 2 x B1 Technology Adoption Champions Essential Ability to champion M365 product's change management activities Understand both the engineering and business side of M365 and take responsibility for representing the end-user's needs Develop a thorough understanding of the M365 suite of applications and their capabilities and stay abreast of product evolution. Adoption and exploitation of M365 products. Deputise where necessary for the Information Technology Adoption Lead as part of the global product owner team for M365 on all phases of product life cycle management - from evaluating the preview to rolling it out to the users worldwide. Able to Champion Information Management and Information Exploitation activities to support Licence Condition 6 & 25 Knowledge of 365 products Good communication Good stakeholder management at all levels Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will commence this week and next week, so please apply immediately or call Bangura Solutions to discuss the role further.
Intuition IT Solutions Ltd
Cirencester, Gloucestershire
Main Purpose of Job: To be a servant leader and coach for an Agile Release Train (ART). The Release Train Engineer's main responsibilities will be to facilitate the ART events and processes and assist the teams on the ART in delivering value. The Release Train Engineer will have at least four year's Agile experience with a proven track record of delivering multiple products using Scrum or Kanban within a SAFe environment and at least two years working as a Senior Scrum Master. Working with the Agile Coaches, the Release Train Engineer will educate Scrum teams in SAFe, Agile, Scrum and Kanban values and principles. They will help develop and implement the strategy for Agile adoption and transformation within Intellect. Key Responsibilities of the Job: Lead the delivery teams on the ART through development and delivery. Facilitate all ART level ceremonies including but not limited to Program Increment (PI) Planning, System Demo, Inspect & Adapt and ART sync events. Manage and optimise the flow of value through the Program Kanban Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of a Program vision, Program roadmap and Program backlog, through pre and post PI planning events. Establish and communicate the calendar for Program Increments (PIs) and Iterations Summarise team PI objectives into Program PI objectives and socialise them for visibility and transparency. Assist in tracking the execution of features and capabilities. Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary The jobholder will act in accordance with the following conduct standards (applicable for all staff): Individual Conduct Standards/Rules You must act with integrity. You must act with due skill, care and diligence. You must be open and co-operative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. Requirements of the Job: People Management Responsibilities: Facilitate and motivate an Agile Release Train (ART), providing support, guidance, and assistance as required to meet Program objectives and Agile and Scrum values and principles. An ART at Intellect Salesforce Program typically consists of between 5 and 12 teams of around 50 to 125 Individuals. Develop and mentor between 5 and 12 Scrum master's on the ART. Coach leaders and teams on the ART in Lean-Agile practices and mindsets Job Knowledge: Specialist knowledge, experience, and a comprehensive understanding of Agile frameworks, Agile at scale and Scrum/Kanban/SAFe principles and practices Strong knowledge and experience of waterfall methodologies Complex knowledge of the specific business area(s) impacted by the incremental delivery of value by the ART. Scrum Master certified SAFe certified Working knowledge of JIRA and Confluence Business Expertise: A solid understanding of the business, structure and divisions is important to support the projects adopting Agile. A solid understanding of external third-party supplier business structures and working practices important in supporting Agile adoption for joint initiatives. A solid understanding of the objectives of other teams and stakeholders that Interact with the ART, both business and technical At least four year's Scrum experience with a proven track record of delivering multiple products using SAFe and Agile Scrum At least two years working as a Senior Scrum Master Problem Solving: Analyze complex problems and make decisions affecting the ART and its incremental delivery of value. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline Act as consultant, responding to questions from teams on the ART around the application of Agile ways of working and providing ideas and suggestions to improve their application of Agile. Foster Communities of Practice and the use of Built-In Quality practices Communicate with stakeholders, escalate impediments, help manage risk and drive relentless improvement via Inspect and Adapt workshops. Assess the agility level of the ART through regular assessment and help them improve. Escalate and track impediments. Help manage risks and dependencies. Provide input on resourcing to address critical bottlenecks. Produce and track key metrics at Program level (e. g. predictability and flow metrics) Nature and Scope of Impact: Lead the ART in optimizing the flow of value to the organization. Encourage collaboration between teams on the ART. Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment. Support Scrum ceremonies for the teams on the ART, where required (Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) Support the wider organization in its overall Agile transformation, launching new ARTs and improving the maturity of existing ARTs. Contribute to the collaborative development of the overall strategy for organizational adoption and transformation to Agile ways of working. This includes every stage of adoption from increasing awareness and employee education, to fostering teams that practice Agile processes and techniques, to sustaining an Agile framework within Intellect and continually offering strategies for improvement, in line with industry best practice. Take an active part in the Agile Working Group, RTE Community of Practice and the wider Agile Community to influence Agile strategy and decisions which support Agile projects throughout the organization. Be a servant leader with a can do' attitude, able to work on your own initiative, often in a challenging but highly rewarding environment. Interpersonal Skills: Strong verbal and written communication skills Strong facilitation and presentation skills Strong administration skills Effective time management and ability to priorities to keep on track. Creative thinking to put forward new ideas and approaches. Transparency and ability to establish trust and supportive relationships. Ability to thrive in an environment with a high degree of change. Work with and influence external third-party suppliers, both onsite and remotely based around the world, to enable an Agile way of working, wherever practical and possible Have a Lean Agile and customer centric mindset. The role of a Release Train Engineer for the Salesforce Program is pivotal in ensuring the successful delivery of Salesforce releases while maintaining high standards of quality and efficiency. By leveraging your expertise, Agile skills, and collaborative approach, you will play a key role in driving innovation and continuous improvement within the Salesforce ecosystem.
15/05/2024
Full time
Main Purpose of Job: To be a servant leader and coach for an Agile Release Train (ART). The Release Train Engineer's main responsibilities will be to facilitate the ART events and processes and assist the teams on the ART in delivering value. The Release Train Engineer will have at least four year's Agile experience with a proven track record of delivering multiple products using Scrum or Kanban within a SAFe environment and at least two years working as a Senior Scrum Master. Working with the Agile Coaches, the Release Train Engineer will educate Scrum teams in SAFe, Agile, Scrum and Kanban values and principles. They will help develop and implement the strategy for Agile adoption and transformation within Intellect. Key Responsibilities of the Job: Lead the delivery teams on the ART through development and delivery. Facilitate all ART level ceremonies including but not limited to Program Increment (PI) Planning, System Demo, Inspect & Adapt and ART sync events. Manage and optimise the flow of value through the Program Kanban Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of a Program vision, Program roadmap and Program backlog, through pre and post PI planning events. Establish and communicate the calendar for Program Increments (PIs) and Iterations Summarise team PI objectives into Program PI objectives and socialise them for visibility and transparency. Assist in tracking the execution of features and capabilities. Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary The jobholder will act in accordance with the following conduct standards (applicable for all staff): Individual Conduct Standards/Rules You must act with integrity. You must act with due skill, care and diligence. You must be open and co-operative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. Requirements of the Job: People Management Responsibilities: Facilitate and motivate an Agile Release Train (ART), providing support, guidance, and assistance as required to meet Program objectives and Agile and Scrum values and principles. An ART at Intellect Salesforce Program typically consists of between 5 and 12 teams of around 50 to 125 Individuals. Develop and mentor between 5 and 12 Scrum master's on the ART. Coach leaders and teams on the ART in Lean-Agile practices and mindsets Job Knowledge: Specialist knowledge, experience, and a comprehensive understanding of Agile frameworks, Agile at scale and Scrum/Kanban/SAFe principles and practices Strong knowledge and experience of waterfall methodologies Complex knowledge of the specific business area(s) impacted by the incremental delivery of value by the ART. Scrum Master certified SAFe certified Working knowledge of JIRA and Confluence Business Expertise: A solid understanding of the business, structure and divisions is important to support the projects adopting Agile. A solid understanding of external third-party supplier business structures and working practices important in supporting Agile adoption for joint initiatives. A solid understanding of the objectives of other teams and stakeholders that Interact with the ART, both business and technical At least four year's Scrum experience with a proven track record of delivering multiple products using SAFe and Agile Scrum At least two years working as a Senior Scrum Master Problem Solving: Analyze complex problems and make decisions affecting the ART and its incremental delivery of value. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline Act as consultant, responding to questions from teams on the ART around the application of Agile ways of working and providing ideas and suggestions to improve their application of Agile. Foster Communities of Practice and the use of Built-In Quality practices Communicate with stakeholders, escalate impediments, help manage risk and drive relentless improvement via Inspect and Adapt workshops. Assess the agility level of the ART through regular assessment and help them improve. Escalate and track impediments. Help manage risks and dependencies. Provide input on resourcing to address critical bottlenecks. Produce and track key metrics at Program level (e. g. predictability and flow metrics) Nature and Scope of Impact: Lead the ART in optimizing the flow of value to the organization. Encourage collaboration between teams on the ART. Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment. Support Scrum ceremonies for the teams on the ART, where required (Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) Support the wider organization in its overall Agile transformation, launching new ARTs and improving the maturity of existing ARTs. Contribute to the collaborative development of the overall strategy for organizational adoption and transformation to Agile ways of working. This includes every stage of adoption from increasing awareness and employee education, to fostering teams that practice Agile processes and techniques, to sustaining an Agile framework within Intellect and continually offering strategies for improvement, in line with industry best practice. Take an active part in the Agile Working Group, RTE Community of Practice and the wider Agile Community to influence Agile strategy and decisions which support Agile projects throughout the organization. Be a servant leader with a can do' attitude, able to work on your own initiative, often in a challenging but highly rewarding environment. Interpersonal Skills: Strong verbal and written communication skills Strong facilitation and presentation skills Strong administration skills Effective time management and ability to priorities to keep on track. Creative thinking to put forward new ideas and approaches. Transparency and ability to establish trust and supportive relationships. Ability to thrive in an environment with a high degree of change. Work with and influence external third-party suppliers, both onsite and remotely based around the world, to enable an Agile way of working, wherever practical and possible Have a Lean Agile and customer centric mindset. The role of a Release Train Engineer for the Salesforce Program is pivotal in ensuring the successful delivery of Salesforce releases while maintaining high standards of quality and efficiency. By leveraging your expertise, Agile skills, and collaborative approach, you will play a key role in driving innovation and continuous improvement within the Salesforce ecosystem.
London or Hampshire - £100-120k basic + bonus Leading Wealth Manager is seeking a Tech Lead/Lead Developer with Python and Django/other web framework to be based 2 days per week in either their London or Hampshire/Hants offices. Great opportunity to get into financial services as ALL industry backgrounds considered, however must have 2+ years team leading at least 2-3 software engineers Role Overview We are seeking a highly skilled and experienced Senior or Lead Developer who be responsible for overseeing the development process, guiding the team, and ensuring the successful delivery of high-quality software solutions. The ideal candidate will have a strong background in software development, using python and Django (or other similar/open source web framework) with some experience of mentoring more junior team members. Person Specification At least 2 years' experience in a Senior or (ideally) Lead Developer position At least 5 years' development experience, to include outstanding coding skills in developing Python Django and an appropriate Front End framework Experience of managing, motivating and leading a small team Relevant experience of working in a fast-moving, dynamic (ideally start up or similar) environment The successful candidate will be responsible for the following: Day to day management and leadership of the developers in the team, reporting into the Chief Technology Officer Provide mentoring and technical guidance to the team, including giving advice on specific technical queries Ensure team adherence to QA guidelines: Architect, design, and develop software applications, ensuring adherence to coding standards, best practices, and project requirements. Identify technical debt and inefficiencies in existing systems and propose solutions for improvement. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Set and enforce coding standards for the team Delivery of agreed web development activity, including the building and configuration of applications Scrum master duties, as require Ensure project and sprint milestones are achieved Input into the architecture and infrastructure required to scale the platform Liaison with the BA team and other key business stakeholders Documentation of technical specifications Creation of career paths and professional development opportunities in order to upskill and scale the team Deputise for the CTO, as required Experience with cloud technologies and platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of DevOps principles and experience with CI/CD pipelines.
15/05/2024
Full time
London or Hampshire - £100-120k basic + bonus Leading Wealth Manager is seeking a Tech Lead/Lead Developer with Python and Django/other web framework to be based 2 days per week in either their London or Hampshire/Hants offices. Great opportunity to get into financial services as ALL industry backgrounds considered, however must have 2+ years team leading at least 2-3 software engineers Role Overview We are seeking a highly skilled and experienced Senior or Lead Developer who be responsible for overseeing the development process, guiding the team, and ensuring the successful delivery of high-quality software solutions. The ideal candidate will have a strong background in software development, using python and Django (or other similar/open source web framework) with some experience of mentoring more junior team members. Person Specification At least 2 years' experience in a Senior or (ideally) Lead Developer position At least 5 years' development experience, to include outstanding coding skills in developing Python Django and an appropriate Front End framework Experience of managing, motivating and leading a small team Relevant experience of working in a fast-moving, dynamic (ideally start up or similar) environment The successful candidate will be responsible for the following: Day to day management and leadership of the developers in the team, reporting into the Chief Technology Officer Provide mentoring and technical guidance to the team, including giving advice on specific technical queries Ensure team adherence to QA guidelines: Architect, design, and develop software applications, ensuring adherence to coding standards, best practices, and project requirements. Identify technical debt and inefficiencies in existing systems and propose solutions for improvement. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Set and enforce coding standards for the team Delivery of agreed web development activity, including the building and configuration of applications Scrum master duties, as require Ensure project and sprint milestones are achieved Input into the architecture and infrastructure required to scale the platform Liaison with the BA team and other key business stakeholders Documentation of technical specifications Creation of career paths and professional development opportunities in order to upskill and scale the team Deputise for the CTO, as required Experience with cloud technologies and platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of DevOps principles and experience with CI/CD pipelines.
Global Technology Solutions Ltd
Chippenham, Wiltshire
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior Application Engineer (Intapp Product Platform) Salary: Open + Bonus Location: First preference is Chicago, IL Also open to the following locations Dallas, TX/Austin, TX/Houston, TX/Boston, MA/Palo Alto, CA/San Francisco, CA/Los Angeles, CA/NYC, NY/Salt Lake City, UT/Miami, FL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Minimum 10 + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years' experience with Azure cloud Experience with SQL, including stored procedures, functions and triggers is required. Experience with Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Responsibilities Provide Level 3 operational or systematic support and maintenance over Intapp product platform (Walls, Intake, Conflicts, Terms). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test, and implement high-quality, user-friendly solutions. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Serve as the technical SME for Intapp product platform and any other applications in scope. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team.
15/05/2024
Full time
Senior Application Engineer (Intapp Product Platform) Salary: Open + Bonus Location: First preference is Chicago, IL Also open to the following locations Dallas, TX/Austin, TX/Houston, TX/Boston, MA/Palo Alto, CA/San Francisco, CA/Los Angeles, CA/NYC, NY/Salt Lake City, UT/Miami, FL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Minimum 10 + years' experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years' experience with Azure cloud Experience with SQL, including stored procedures, functions and triggers is required. Experience with Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces Responsibilities Provide Level 3 operational or systematic support and maintenance over Intapp product platform (Walls, Intake, Conflicts, Terms). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test, and implement high-quality, user-friendly solutions. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Serve as the technical SME for Intapp product platform and any other applications in scope. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team.
Request Technology - Craig Johnson
New York, New York
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
14/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
14/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
14/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)