Technical Engineer - CTTV - Nottingham Onsite 5 days per week Salary - £28,000 - 34,000 Technical Engineer required for a leading client based in Nottingham. We're seeking an Engineer to join our technical support and development team. This multifaceted role includes testing and developing new CCTV, networking, and VMS software products, as well as overseeing helpdesk tickets, offering direct support to customers and internal teams, and crafting technical training materials. The ideal candidate will come from a technical background, ideally within the CCTV, Telematics, or IT sectors, and demonstrate exceptional analytical, problem-solving, and communication abilities. Key skills, Previous Technical Engineering experience Perform practical testing on CCTV, 4G Routers, and VMS software to detect and rectify issues, while also researching market trends and exploring emerging technologies/products. Assess, develop, and maintain Field Service guides to boost initial resolution rates and increase engineer proficiency Previous involvement in a technical capacity, preferably within the electronics or technology sector. While familiarity with CCTV or networking is advantageous, it's not mandatory. Proficiency and experience in the maintenance and installation of Routers, DVRs, CCTV equipment, or related technologies. Demonstrated aptitude for engaging in technical discussions, adept at challenging and probing to achieve optimal results. Exceptional communication skills, encompassing both written and verbal proficiency. Competency in Microsoft Office applications and the capacity to swiftly adapt to new software platforms. Self-driven with the capability to work autonomously, efficiently managing individual workload. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Technical Engineer - CTTV - Nottingham Onsite 5 days per week Salary - £28,000 - 34,000 Technical Engineer required for a leading client based in Nottingham. We're seeking an Engineer to join our technical support and development team. This multifaceted role includes testing and developing new CCTV, networking, and VMS software products, as well as overseeing helpdesk tickets, offering direct support to customers and internal teams, and crafting technical training materials. The ideal candidate will come from a technical background, ideally within the CCTV, Telematics, or IT sectors, and demonstrate exceptional analytical, problem-solving, and communication abilities. Key skills, Previous Technical Engineering experience Perform practical testing on CCTV, 4G Routers, and VMS software to detect and rectify issues, while also researching market trends and exploring emerging technologies/products. Assess, develop, and maintain Field Service guides to boost initial resolution rates and increase engineer proficiency Previous involvement in a technical capacity, preferably within the electronics or technology sector. While familiarity with CCTV or networking is advantageous, it's not mandatory. Proficiency and experience in the maintenance and installation of Routers, DVRs, CCTV equipment, or related technologies. Demonstrated aptitude for engaging in technical discussions, adept at challenging and probing to achieve optimal results. Exceptional communication skills, encompassing both written and verbal proficiency. Competency in Microsoft Office applications and the capacity to swiftly adapt to new software platforms. Self-driven with the capability to work autonomously, efficiently managing individual workload. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Fruition IT Resources Limited
Brighouse, Yorkshire
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
15/05/2024
Full time
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Role: Field Network Engineer Salary: Up to £33,000 per annum + benefits Location: West Midlands (Field based role) We're seeking a talented individual with a passion for technology to join our client's growing team. As a key member of their technical installation team, you'll play a crucial role in ensuring the smooth operation of our client's infrastructure. You will be pivotal in the set up new retail facilities and this position will take you all over the UK. Your responsibilities will include providing hands-on support for the installation and configuration of new store technology, such as Switches, access points, VoIP systems, and more. You'll also be responsible for troubleshooting and resolving technical issues before stores go live, ensuring that the technology is always up and running. In addition, you'll collaborate with project teams to onboard new solutions into our client's support system and provide end-user IT training when needed. You'll also be responsible for documenting solutions and be happy to travel to sites at short notice As the Field Implementation Engineer, you will have: Significant experience in the retail sector, with experience in technical installations. Demonstratable experience in liaising with third parties to ensure timely store openings. The capability in completing root cause analysis for common issues. Extensive experience in providing suggestions for improving support services. If you're a tech-savvy individual with a knack for problem-solving and a passion for helping others, we want to hear from you! To be successful for the role, you must be a citizen of the UK, hold the relevant right to work documentation and hold a Full UK Driving License. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
14/05/2024
Full time
Role: Field Network Engineer Salary: Up to £33,000 per annum + benefits Location: West Midlands (Field based role) We're seeking a talented individual with a passion for technology to join our client's growing team. As a key member of their technical installation team, you'll play a crucial role in ensuring the smooth operation of our client's infrastructure. You will be pivotal in the set up new retail facilities and this position will take you all over the UK. Your responsibilities will include providing hands-on support for the installation and configuration of new store technology, such as Switches, access points, VoIP systems, and more. You'll also be responsible for troubleshooting and resolving technical issues before stores go live, ensuring that the technology is always up and running. In addition, you'll collaborate with project teams to onboard new solutions into our client's support system and provide end-user IT training when needed. You'll also be responsible for documenting solutions and be happy to travel to sites at short notice As the Field Implementation Engineer, you will have: Significant experience in the retail sector, with experience in technical installations. Demonstratable experience in liaising with third parties to ensure timely store openings. The capability in completing root cause analysis for common issues. Extensive experience in providing suggestions for improving support services. If you're a tech-savvy individual with a knack for problem-solving and a passion for helping others, we want to hear from you! To be successful for the role, you must be a citizen of the UK, hold the relevant right to work documentation and hold a Full UK Driving License. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Field Engineer - Reading, Slough, Basingstoke or Cheltenham, Worchester The Bridge IT have partnered with a leading Service Provider to recruit an IT Field Engineer. Our client has recently completed a merger and therefore are looking to expand their team of Engineers. Our client delivers innovative solutions for QSR's, Hospitality and Retail and currently work with some of the world's largest companies. Requirements: - Previous experience as a Field/Installation Engineer with experience working within Retail or QSR. - Experience of 1st/2nd fix data cabling - Previous experience delivering EPOS hardware/kiosk installations - Experience troubleshooting and 1st line support skills - Able to travel and have a driving licence - Ability to effectively communicate technical information to non-technical stakeholders and clients - Capacity to thrive in a fast-paced environment with evolving priorities and varying project scopes - Must be based in either Reading, Slough, Basingstoke or Cheltenham, Worchester In return, my client can offer between £29,000 and £31,00, overtime rates at time and a half and an extra £100 per day if you are required to work on weekends. If you would like to hear more, please apply within.
13/05/2024
Full time
Field Engineer - Reading, Slough, Basingstoke or Cheltenham, Worchester The Bridge IT have partnered with a leading Service Provider to recruit an IT Field Engineer. Our client has recently completed a merger and therefore are looking to expand their team of Engineers. Our client delivers innovative solutions for QSR's, Hospitality and Retail and currently work with some of the world's largest companies. Requirements: - Previous experience as a Field/Installation Engineer with experience working within Retail or QSR. - Experience of 1st/2nd fix data cabling - Previous experience delivering EPOS hardware/kiosk installations - Experience troubleshooting and 1st line support skills - Able to travel and have a driving licence - Ability to effectively communicate technical information to non-technical stakeholders and clients - Capacity to thrive in a fast-paced environment with evolving priorities and varying project scopes - Must be based in either Reading, Slough, Basingstoke or Cheltenham, Worchester In return, my client can offer between £29,000 and £31,00, overtime rates at time and a half and an extra £100 per day if you are required to work on weekends. If you would like to hear more, please apply within.
Senior Electrical Engineer - Hybrid - Stafford VIQU has partnered with a leading consultancy who deliver critical projects in energy, water, renewables, and manufacturing, with this role being part of the Energy team. Our client is recruiting for a Senior Electrical Engineer to oversee the full E, C & I design and implementation life cycle. The successful Senior Electrical Engineer will work on projects primarily within thermal and hydro power generation. Please note that this is a hybrid role, with 3 days per week required onsite in Stafford. Key skills & responsibilities for the Senior Electrical Engineer: Strong background within Electrical Engineering and E & I Installations Oversee full life cycle design process this includes: Creating designs from customer supplied specifications Supporting Site Acceptance Testing/Commissioning phase Experience within: Control systems within energy/utilities sector Control panel design build Field cabling systems AutoCAD Electrical Documentation to support project delivery (eg Functional Design Specification (FDS), Test Documentation, Manuals etc.) Site surveys, prep Health & Safety documentation Strong communication skills Experience with one of the following would be desirable: Rockwell (ControlLogix) Siemens (PC7S TIA Portal) Schneider (M580 M340) Role details: Job role: Senior Electrical Engineer Job type: Contract Duration: 12 months' contract Rate: £50 - £55 per hour IR35 status: Inside IR35 Location: Hybrid - Stafford To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website .
13/05/2024
Project-based
Senior Electrical Engineer - Hybrid - Stafford VIQU has partnered with a leading consultancy who deliver critical projects in energy, water, renewables, and manufacturing, with this role being part of the Energy team. Our client is recruiting for a Senior Electrical Engineer to oversee the full E, C & I design and implementation life cycle. The successful Senior Electrical Engineer will work on projects primarily within thermal and hydro power generation. Please note that this is a hybrid role, with 3 days per week required onsite in Stafford. Key skills & responsibilities for the Senior Electrical Engineer: Strong background within Electrical Engineering and E & I Installations Oversee full life cycle design process this includes: Creating designs from customer supplied specifications Supporting Site Acceptance Testing/Commissioning phase Experience within: Control systems within energy/utilities sector Control panel design build Field cabling systems AutoCAD Electrical Documentation to support project delivery (eg Functional Design Specification (FDS), Test Documentation, Manuals etc.) Site surveys, prep Health & Safety documentation Strong communication skills Experience with one of the following would be desirable: Rockwell (ControlLogix) Siemens (PC7S TIA Portal) Schneider (M580 M340) Role details: Job role: Senior Electrical Engineer Job type: Contract Duration: 12 months' contract Rate: £50 - £55 per hour IR35 status: Inside IR35 Location: Hybrid - Stafford To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website .
Position: Backup Client Engineer - Level 2 (TSM/Cobalt Iron) Start Date: ASAP Contract Length : 18 Months Location : Kirchberg, Luxembourg Job Summary: In this role, you will administer backup and recovery services primarily for our banking sector clients using TSM and Cobalt Iron technologies. Your responsibilities will encompass overseeing daily backup operations, troubleshooting connectivity issues, and fulfilling audit and data restoration requests. You will play a crucial role in software upgrades and agent installations, as well as in migrating backups between different systems. Your contributions to automating backup processes and acting as a support escalation point are vital. Key Responsibilities: - Manage and optimize backup and recovery operations to ensure service excellence and simplicity in user experience. - Administer backup and restore functions across Unix, Linux, and Windows server environments using TSM and Cobalt Iron systems. - Address and resolve performance issues of backup agents. - Schedule and manage backup jobs effectively, ensuring compliance with policies. - Serve in on-call rotations, providing expert support as needed. - Maintain a deep understanding of client-side installations for both TSM and Cobalt Iron. - Troubleshoot diverse server issues across different operating systems using relevant diagnostic tools. - Adhere to and enforce strict adherence to company protocols, including change management, incident management, and problem management. - Leverage automation tools to streamline backup processes. Preferred Qualifications: - Strong command of Unix/Linux and Windows operating systems. - Proficiency in Scripting languages, including Python and Bash. - Capable of generating detailed operational reports. - Understanding of basic networking principles. - Proven experience in managing large-scale distributed client installations. Education & Experience: - Bachelor's degree in a related field or equivalent practical experience. - Minimum of 5 years of experience in TSM administration. - At least 2 years of experience with Cobalt Iron administration is preferred. - Extensive experience (minimum 5 years) in backup and recovery operations.
13/05/2024
Project-based
Position: Backup Client Engineer - Level 2 (TSM/Cobalt Iron) Start Date: ASAP Contract Length : 18 Months Location : Kirchberg, Luxembourg Job Summary: In this role, you will administer backup and recovery services primarily for our banking sector clients using TSM and Cobalt Iron technologies. Your responsibilities will encompass overseeing daily backup operations, troubleshooting connectivity issues, and fulfilling audit and data restoration requests. You will play a crucial role in software upgrades and agent installations, as well as in migrating backups between different systems. Your contributions to automating backup processes and acting as a support escalation point are vital. Key Responsibilities: - Manage and optimize backup and recovery operations to ensure service excellence and simplicity in user experience. - Administer backup and restore functions across Unix, Linux, and Windows server environments using TSM and Cobalt Iron systems. - Address and resolve performance issues of backup agents. - Schedule and manage backup jobs effectively, ensuring compliance with policies. - Serve in on-call rotations, providing expert support as needed. - Maintain a deep understanding of client-side installations for both TSM and Cobalt Iron. - Troubleshoot diverse server issues across different operating systems using relevant diagnostic tools. - Adhere to and enforce strict adherence to company protocols, including change management, incident management, and problem management. - Leverage automation tools to streamline backup processes. Preferred Qualifications: - Strong command of Unix/Linux and Windows operating systems. - Proficiency in Scripting languages, including Python and Bash. - Capable of generating detailed operational reports. - Understanding of basic networking principles. - Proven experience in managing large-scale distributed client installations. Education & Experience: - Bachelor's degree in a related field or equivalent practical experience. - Minimum of 5 years of experience in TSM administration. - At least 2 years of experience with Cobalt Iron administration is preferred. - Extensive experience (minimum 5 years) in backup and recovery operations.
Our customers are at the forefront of everything that we do. It is our aim to raise the consistent standard of quality, efficiency and professionalism within the recycling industry. To deliver this, we focus on developing products and services that save time and money. Our recycling balers, conveyors, fire suppression systems and waste extraction systems are all designed to more than this to meet customers recycling requirements. As a popular choice in the industry we are now recruiting for a Field Service Engineer. In this role you will be responsible for the routine maintenance and repairs of customer equipment. In addition to this you will be expected to maintain business relationships with customers as well as performing necessary administrative tasks and other duties within the scope of your job role. Responsible to: Head Engineer Main Duties and Responsibilities Servicing & Maintenance: Basic troubleshooting, diagnostics and fault finding Service, maintain, refurbish and repair of customer s equipment Commissioning and Installation of customer equipment Use of hand/power tools ratchets, spanner, hammers, etc. Maintenance and repair of company equipment and tools Manufacture, assembly and refurbishment of machinery/parts in the workshop or at customers premises Responding to call outs/breakdowns in a prompt manner at short notice Adhering to Health & Safety at all times Customer Service: Always provide a professional and courteous service to all customers and suppliers Build and maintain excellent relationships with new and existing customers, identifying their requirements where possible Reporting to customer any defects or issues with equipment that could cause harm to their staff or members of the public Provide help and advice to customers regarding the maintenance and repair of equipment Removal of all scrap/waste from customers site and ensuring area is safe and clean before leaving Company Vehicle: Check fluid levels of company service vehicles on a weekly basis and replenish as necessary Maintain cleanliness of the interior/exterior of company service vehicle Stock-take of service vehicles when requested Reporting any issues or damage with company vehicle to your line manager Administrative Tasks: Completion of service reports immediately after every job and ensure documentation is forwarded on to the relevant personnel Completion of timesheets, expense forms and request forms as required Mentoring: Assist and mentor new engineers/apprentices and give honest feedback on their performance to your line manager when requested Person Specification: Previous experience working in mechanical or electrical engineering Ideally experienced as a field service engineer Excellent customer service with strong communication skills Ability to work on own initiative Comfortable mentoring an apprentice/junior engineer Comfortable with travelling and overnight stays (where required) Qualifications & Certification Diploma, City & Guilds or similar qualification in Mechanical/Electrical engineering or similar discipline Full Clean Driving License In the absence of formal qualifications, relevant previous experience will be considered Benefits: Accommodation paid (for overnight stays) with meals provided Fuel Card and Hotel Card Use of company vehicle (work use only) Company pension contributions Extra holiday entitlement following 2 years of service Work uniform Schedule : Day shift Monday to Friday Weekend available with on call rota Job Types : Full-time, Permanent Additional Information: Hours: Monday to Friday (Full time) + Overtime Location: Bridgwater Remuneration: £35,000 to £40,000 (Basic on 48 hours Monday to Friday) Probation period: 6 months Overtime rate paid on additional hours & Saturday, Sunday and Bank Holidays Candidates can easily achieve £40,000 + per annum with overtime/callouts
10/05/2024
Full time
Our customers are at the forefront of everything that we do. It is our aim to raise the consistent standard of quality, efficiency and professionalism within the recycling industry. To deliver this, we focus on developing products and services that save time and money. Our recycling balers, conveyors, fire suppression systems and waste extraction systems are all designed to more than this to meet customers recycling requirements. As a popular choice in the industry we are now recruiting for a Field Service Engineer. In this role you will be responsible for the routine maintenance and repairs of customer equipment. In addition to this you will be expected to maintain business relationships with customers as well as performing necessary administrative tasks and other duties within the scope of your job role. Responsible to: Head Engineer Main Duties and Responsibilities Servicing & Maintenance: Basic troubleshooting, diagnostics and fault finding Service, maintain, refurbish and repair of customer s equipment Commissioning and Installation of customer equipment Use of hand/power tools ratchets, spanner, hammers, etc. Maintenance and repair of company equipment and tools Manufacture, assembly and refurbishment of machinery/parts in the workshop or at customers premises Responding to call outs/breakdowns in a prompt manner at short notice Adhering to Health & Safety at all times Customer Service: Always provide a professional and courteous service to all customers and suppliers Build and maintain excellent relationships with new and existing customers, identifying their requirements where possible Reporting to customer any defects or issues with equipment that could cause harm to their staff or members of the public Provide help and advice to customers regarding the maintenance and repair of equipment Removal of all scrap/waste from customers site and ensuring area is safe and clean before leaving Company Vehicle: Check fluid levels of company service vehicles on a weekly basis and replenish as necessary Maintain cleanliness of the interior/exterior of company service vehicle Stock-take of service vehicles when requested Reporting any issues or damage with company vehicle to your line manager Administrative Tasks: Completion of service reports immediately after every job and ensure documentation is forwarded on to the relevant personnel Completion of timesheets, expense forms and request forms as required Mentoring: Assist and mentor new engineers/apprentices and give honest feedback on their performance to your line manager when requested Person Specification: Previous experience working in mechanical or electrical engineering Ideally experienced as a field service engineer Excellent customer service with strong communication skills Ability to work on own initiative Comfortable mentoring an apprentice/junior engineer Comfortable with travelling and overnight stays (where required) Qualifications & Certification Diploma, City & Guilds or similar qualification in Mechanical/Electrical engineering or similar discipline Full Clean Driving License In the absence of formal qualifications, relevant previous experience will be considered Benefits: Accommodation paid (for overnight stays) with meals provided Fuel Card and Hotel Card Use of company vehicle (work use only) Company pension contributions Extra holiday entitlement following 2 years of service Work uniform Schedule : Day shift Monday to Friday Weekend available with on call rota Job Types : Full-time, Permanent Additional Information: Hours: Monday to Friday (Full time) + Overtime Location: Bridgwater Remuneration: £35,000 to £40,000 (Basic on 48 hours Monday to Friday) Probation period: 6 months Overtime rate paid on additional hours & Saturday, Sunday and Bank Holidays Candidates can easily achieve £40,000 + per annum with overtime/callouts
HERS Authorising Officer (NHSS8) Field-Based in the Midlands or North West £33,000 to £37,000 per year (+ Company Car or Car Allowance) Plus excellent company benefits The Opportunity: Our client is on the lookout for a Highways Electrical Registration Scheme Officer to act as an authoritative figure in authorising and certifying electrical work on highways technology projects. You will cover operational sites across your patch, auditing and reviewing HERS portfolios, identify areas for improvement and collaborating with operatives and management to develop action plans. This role would suit an individual from a Highways Technology or Traffic Signals Installation/Maintenance background who is looking to take a step away from hands-on field engineering. Skills and Experience: Comprehensive experience in various highways electrical operations A thorough understanding of requirements of the HERS handbook and National Highway Sector Scheme 8 HERS Qualified Supervisor or HERS Authorising Officer Strong organisational skills communication skills Effective time management, prioritization, and delegation abilities Proficiency in IT Ability to work independently Full driving license and willingness to travel Commitment to ongoing CPD for continuous learning and development Please contact James Sample here at ISR to learn more about this great new role and our ground-breaking client.
09/05/2024
Full time
HERS Authorising Officer (NHSS8) Field-Based in the Midlands or North West £33,000 to £37,000 per year (+ Company Car or Car Allowance) Plus excellent company benefits The Opportunity: Our client is on the lookout for a Highways Electrical Registration Scheme Officer to act as an authoritative figure in authorising and certifying electrical work on highways technology projects. You will cover operational sites across your patch, auditing and reviewing HERS portfolios, identify areas for improvement and collaborating with operatives and management to develop action plans. This role would suit an individual from a Highways Technology or Traffic Signals Installation/Maintenance background who is looking to take a step away from hands-on field engineering. Skills and Experience: Comprehensive experience in various highways electrical operations A thorough understanding of requirements of the HERS handbook and National Highway Sector Scheme 8 HERS Qualified Supervisor or HERS Authorising Officer Strong organisational skills communication skills Effective time management, prioritization, and delegation abilities Proficiency in IT Ability to work independently Full driving license and willingness to travel Commitment to ongoing CPD for continuous learning and development Please contact James Sample here at ISR to learn more about this great new role and our ground-breaking client.
ELECTRICAL ENGINEER PERMANENT THEALE/HOME The Electrical Specialist position is a key role within the Site Design Team, responsible for electrical design initiatives for our internal teams, construction partners and clientele. The Electrical Engineer will create comprehensive electrical solutions that comply with current legislation and regulations that ensure build and operational effectiveness. A proactive approach is required to develop cost effective and energy efficient designs when working with suppliers, clients and internal or external teams, to establish robust guidelines, documentation, processes, and procedures. The role will also include chairing meetings, running workshops, and engaging in all other activities that contribute to the continuous improvement of our services and make us the first choice in the Telecommunication industry. Key responsibilities of the Electrical Engineer include: Technical: Working within the multi-disciplined Design Team in the field of electrical engineering. Lead on the development of design standards and solutions that are in accordance with the appropriate regulations & legislation, and ensuring suppliers are aware and uphold these standards. Undertake site visits, investigate issues, audit electrical installations, test & inspection work completed by suppliers and build partners. Desktop reviews of site designs and test certification. Attend suppliers to develop relationships, product development and training. Be able to lead for incoming design queries related to electrical engineering, resolve with appropriate design guidance or to delegate to specialists within the design team. This includes queries in relation to deployment, sites out of service, operational and maintenance issues. Review, approve or reject electrical design concessions and provide responses to Electrical Design helpdesk queries. To Review, critic and provide feedback to suppliers on all matters related to electrical design, documentation, installation and test issues. Communication: Prepare material and present at Engineering workshops and other similar events to promote design standards and guidelines. Work within teams created for specific projects until completion. Engage with and support all stakeholders across the business and clientele base in matters related to electrical engineering. Health and Safety: Ensure all guidelines conform to current .GOV, HSE and BS/EN/IEC standards. Support and report on near misses/incident investigations for electrical and other cross party issues, create reports and trends. Drive a safety mindset through good design and working closely with our supply chain and clients to improve safety standards. The successful Electrical Engineer will have: 5 years experience in Electrical Design and Install of commercial & residential installations that are BS7671 compliant and certified. Experience of Test, Verification & Inspection to BS7671 on new and existing fixed installations. (EIC & EICR). Electrical Engineering qualification and time served Electrical Apprenticeship. ie City & Guilds, 2365 (level 2 min) Considered as Skilled person (electrically) who possess practical, theoretical, and electrical engineering skills, experience and knowledge (ie, NICEIC level 2 or 3 etc.) 18th Edition certified (BS7671) City & Guilds 2381, 2382. General knowledge of mobile telecoms infrastructure. A firm understanding of electrical infrastructure, AC, DC, Earthing, LPS, SPD's, DC power supplies, DSO supplies. Good understanding of CDM legislation. Good communication skills. Intermediate Microsoft Office skills To apply for the Electrical Engineer please send your CV to (see below) Project People is acting as an Employment Agency in relation to this vacancy.
09/05/2024
Full time
ELECTRICAL ENGINEER PERMANENT THEALE/HOME The Electrical Specialist position is a key role within the Site Design Team, responsible for electrical design initiatives for our internal teams, construction partners and clientele. The Electrical Engineer will create comprehensive electrical solutions that comply with current legislation and regulations that ensure build and operational effectiveness. A proactive approach is required to develop cost effective and energy efficient designs when working with suppliers, clients and internal or external teams, to establish robust guidelines, documentation, processes, and procedures. The role will also include chairing meetings, running workshops, and engaging in all other activities that contribute to the continuous improvement of our services and make us the first choice in the Telecommunication industry. Key responsibilities of the Electrical Engineer include: Technical: Working within the multi-disciplined Design Team in the field of electrical engineering. Lead on the development of design standards and solutions that are in accordance with the appropriate regulations & legislation, and ensuring suppliers are aware and uphold these standards. Undertake site visits, investigate issues, audit electrical installations, test & inspection work completed by suppliers and build partners. Desktop reviews of site designs and test certification. Attend suppliers to develop relationships, product development and training. Be able to lead for incoming design queries related to electrical engineering, resolve with appropriate design guidance or to delegate to specialists within the design team. This includes queries in relation to deployment, sites out of service, operational and maintenance issues. Review, approve or reject electrical design concessions and provide responses to Electrical Design helpdesk queries. To Review, critic and provide feedback to suppliers on all matters related to electrical design, documentation, installation and test issues. Communication: Prepare material and present at Engineering workshops and other similar events to promote design standards and guidelines. Work within teams created for specific projects until completion. Engage with and support all stakeholders across the business and clientele base in matters related to electrical engineering. Health and Safety: Ensure all guidelines conform to current .GOV, HSE and BS/EN/IEC standards. Support and report on near misses/incident investigations for electrical and other cross party issues, create reports and trends. Drive a safety mindset through good design and working closely with our supply chain and clients to improve safety standards. The successful Electrical Engineer will have: 5 years experience in Electrical Design and Install of commercial & residential installations that are BS7671 compliant and certified. Experience of Test, Verification & Inspection to BS7671 on new and existing fixed installations. (EIC & EICR). Electrical Engineering qualification and time served Electrical Apprenticeship. ie City & Guilds, 2365 (level 2 min) Considered as Skilled person (electrically) who possess practical, theoretical, and electrical engineering skills, experience and knowledge (ie, NICEIC level 2 or 3 etc.) 18th Edition certified (BS7671) City & Guilds 2381, 2382. General knowledge of mobile telecoms infrastructure. A firm understanding of electrical infrastructure, AC, DC, Earthing, LPS, SPD's, DC power supplies, DSO supplies. Good understanding of CDM legislation. Good communication skills. Intermediate Microsoft Office skills To apply for the Electrical Engineer please send your CV to (see below) Project People is acting as an Employment Agency in relation to this vacancy.
Field Services Engineer - Water Treatment Up to £45,000 + Overtime Clients in & around London Lynx are partnered with a family-run business who provide environmental solutions to clients in and around the London area. We are looking for someone who has experience within onsite installation and support of a variety of water treatment equipment. Requirements: - Conduct surveys for installations, compiling part lists - Teaching the client how to maintain the equipment - Recording commissioning data - Providing technical support to customers on a variety of water treatment equipment - Be H&S and environmentally aware! If this sounds of interest, please apply for the role.
09/05/2024
Full time
Field Services Engineer - Water Treatment Up to £45,000 + Overtime Clients in & around London Lynx are partnered with a family-run business who provide environmental solutions to clients in and around the London area. We are looking for someone who has experience within onsite installation and support of a variety of water treatment equipment. Requirements: - Conduct surveys for installations, compiling part lists - Teaching the client how to maintain the equipment - Recording commissioning data - Providing technical support to customers on a variety of water treatment equipment - Be H&S and environmentally aware! If this sounds of interest, please apply for the role.