Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Infosight Consulting Services Ltd
Durham, County Durham
Job Description: Infosight Consulting is looking for Outsystems Architect for one of the challenging and exciting projects. Role: Outsystems Architect Location: Darlington, UK Permanent Position Infosight is looking for Outsystems Architect with: About This Role Solution Architects are the technical experts in the technology sales process. They combine strong technical skills and knowledge with good interpersonal and presentation skills. A Solution Architect career at Tech Mahindra is a great opportunity for those who are passionate about technology and want to develop their competencies at the business level. The activities performed by an OutSystems Solution Architect are diverse - one day you might be assisting with a high-level pitch of the OutSystems technology to a CIO, and the next day you might be working hands-on to develop a small proof of concept. Key Responsibilities Minimum of 12 years related experience with a software company, where in 5 years in OutSystems. Work as an IT expert and evangelist while supporting customers in their technical evaluation process by delivering high quality presentations and workshops. Analyse the customers' functional and technical requirements to design technical solutions. Work closely with the sales team in the creation of proposals that present compelling technical solutions that adjust to the customers' needs and requirements. Understand the customers' IT architecture to clarify the strategic fit of the OutSystems technology with their IT ecosystem. Work together with the OutSystems Solution delivery team in the delivery of successful Proofs of Concept (PoCs). Work with OutSystems partners to develop technical capabilities and competencies to sell and deliver OutSystems solutions and technology. BS/BA in computer science or similar Knowledge of web development or mobile app development, business modelling, database concepts and project management - preferably using Agile Development Methodologies Good oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner. Deep insight on technical architectures, IT products and product positioning Availability to travel Requirements Outsystems Lead Role: Key Responsibilities Minimum of 10 years related experience with a software company, where in 5 years in OutSystems. Work as an IT expert and evangelist while supporting customers in their technical evaluation process by delivering high quality presentations and workshops. Analyse the customers' functional and technical requirements to design technical solutions. Work closely with the sales team in the creation of proposals that present compelling technical solutions that adjust to the customers' needs and requirements. Understand the customers' IT architecture to clarify the strategic fit of the OutSystems technology with their IT ecosystem. Work together with the OutSystems Solution delivery team in the delivery of successful Proofs of Concept (PoCs). Work with OutSystems partners to develop technical capabilities and competencies to sell and deliver OutSystems solutions and technology. BS/BA in computer science or similar Knowledge of web development or mobile app development, business modelling, database concepts and project management - preferably using Agile Development Methodologies Good oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner. Deep insight on technical architectures, IT products and product positioning Availability to travel Job Description The Senior Low Code Developer will be a key enabler for the delivery arm of OutSystems Competency. Primary Responsibilities Will Include The development and maintenance of business applications using the OutSystems low code platforms Collaboration with other members of the team to ensure alignment with approved development guidelines Providing feedback and suggestions to continuously improve the low code practice. Handling Client requirement & should be able to drive business to technology mapping discussion Individual Contributor Should have full understanding of OutSystems IDE Version 11 and have complete understanding of SDLC Ensure alignment of development practices with corporate policies, standards, and industry best practices Works with the Scrum master and team members to build and maintain business applications Follow the team's scrum process as directed by the Scrum master Quickly raises and discusses roadblocks or challenges with provided work items Regularly reports progress on assigned work items Participates in daily stand-up meetings Speaks up to identifies opportunities to improve a solution or process Assist with end-to-end scoping and estimation. Key Desired Personal Traits Be comfortable with the unknown but not lost on how to proceed Be inquisitive of technology but also respect and seek out the experience of others Drive work to completion, seek workarounds to roadblocks, seek mutually beneficial partnerships Leverage all possible sources of knowledge and seek out new ones Work independently but ensure and verify alignment with team goals Seek out opportunities to share your knowledge and present your ideas Do not give up when faced with difficult challenges Must have Must have OutSystems 10 or OutSystems 11 certification, with one or more of the following certificates: Associate Web Developer, Associate Mobile Developer, Development Professional, or Technical Lead. Working experience using OutSystems Experience working with a distributed team spread across multiple-sites University/undergraduate degree in Computer Science or a related discipline Minimum 5 to 7 years of development experience within an Information Technology environment Technical understanding and exposure to a broad-range of technologies including, Servers (virtualization, storage, operating systems, etc.), networking (Firewalls, routing, load-balancers, etc.), application security (SSO authentication, role based access control, etc.) Minimum 3 plus years experience in OutSystem development projects Strong interpersonal skills Excellent written and verbal communications Ability to rationalize decisions in a clear and objective manner Ability to juggle priorities simultaneously and manage time efficiently Nice to have: Knowledge of Agile development best practices, and experience with project management tools such as JIRA and Confluence. ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
26/04/2024
Full time
Job Description: Infosight Consulting is looking for Outsystems Architect for one of the challenging and exciting projects. Role: Outsystems Architect Location: Darlington, UK Permanent Position Infosight is looking for Outsystems Architect with: About This Role Solution Architects are the technical experts in the technology sales process. They combine strong technical skills and knowledge with good interpersonal and presentation skills. A Solution Architect career at Tech Mahindra is a great opportunity for those who are passionate about technology and want to develop their competencies at the business level. The activities performed by an OutSystems Solution Architect are diverse - one day you might be assisting with a high-level pitch of the OutSystems technology to a CIO, and the next day you might be working hands-on to develop a small proof of concept. Key Responsibilities Minimum of 12 years related experience with a software company, where in 5 years in OutSystems. Work as an IT expert and evangelist while supporting customers in their technical evaluation process by delivering high quality presentations and workshops. Analyse the customers' functional and technical requirements to design technical solutions. Work closely with the sales team in the creation of proposals that present compelling technical solutions that adjust to the customers' needs and requirements. Understand the customers' IT architecture to clarify the strategic fit of the OutSystems technology with their IT ecosystem. Work together with the OutSystems Solution delivery team in the delivery of successful Proofs of Concept (PoCs). Work with OutSystems partners to develop technical capabilities and competencies to sell and deliver OutSystems solutions and technology. BS/BA in computer science or similar Knowledge of web development or mobile app development, business modelling, database concepts and project management - preferably using Agile Development Methodologies Good oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner. Deep insight on technical architectures, IT products and product positioning Availability to travel Requirements Outsystems Lead Role: Key Responsibilities Minimum of 10 years related experience with a software company, where in 5 years in OutSystems. Work as an IT expert and evangelist while supporting customers in their technical evaluation process by delivering high quality presentations and workshops. Analyse the customers' functional and technical requirements to design technical solutions. Work closely with the sales team in the creation of proposals that present compelling technical solutions that adjust to the customers' needs and requirements. Understand the customers' IT architecture to clarify the strategic fit of the OutSystems technology with their IT ecosystem. Work together with the OutSystems Solution delivery team in the delivery of successful Proofs of Concept (PoCs). Work with OutSystems partners to develop technical capabilities and competencies to sell and deliver OutSystems solutions and technology. BS/BA in computer science or similar Knowledge of web development or mobile app development, business modelling, database concepts and project management - preferably using Agile Development Methodologies Good oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner. Deep insight on technical architectures, IT products and product positioning Availability to travel Job Description The Senior Low Code Developer will be a key enabler for the delivery arm of OutSystems Competency. Primary Responsibilities Will Include The development and maintenance of business applications using the OutSystems low code platforms Collaboration with other members of the team to ensure alignment with approved development guidelines Providing feedback and suggestions to continuously improve the low code practice. Handling Client requirement & should be able to drive business to technology mapping discussion Individual Contributor Should have full understanding of OutSystems IDE Version 11 and have complete understanding of SDLC Ensure alignment of development practices with corporate policies, standards, and industry best practices Works with the Scrum master and team members to build and maintain business applications Follow the team's scrum process as directed by the Scrum master Quickly raises and discusses roadblocks or challenges with provided work items Regularly reports progress on assigned work items Participates in daily stand-up meetings Speaks up to identifies opportunities to improve a solution or process Assist with end-to-end scoping and estimation. Key Desired Personal Traits Be comfortable with the unknown but not lost on how to proceed Be inquisitive of technology but also respect and seek out the experience of others Drive work to completion, seek workarounds to roadblocks, seek mutually beneficial partnerships Leverage all possible sources of knowledge and seek out new ones Work independently but ensure and verify alignment with team goals Seek out opportunities to share your knowledge and present your ideas Do not give up when faced with difficult challenges Must have Must have OutSystems 10 or OutSystems 11 certification, with one or more of the following certificates: Associate Web Developer, Associate Mobile Developer, Development Professional, or Technical Lead. Working experience using OutSystems Experience working with a distributed team spread across multiple-sites University/undergraduate degree in Computer Science or a related discipline Minimum 5 to 7 years of development experience within an Information Technology environment Technical understanding and exposure to a broad-range of technologies including, Servers (virtualization, storage, operating systems, etc.), networking (Firewalls, routing, load-balancers, etc.), application security (SSO authentication, role based access control, etc.) Minimum 3 plus years experience in OutSystem development projects Strong interpersonal skills Excellent written and verbal communications Ability to rationalize decisions in a clear and objective manner Ability to juggle priorities simultaneously and manage time efficiently Nice to have: Knowledge of Agile development best practices, and experience with project management tools such as JIRA and Confluence. ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
23/04/2024
Project-based
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time