2nd Line Support Engineer - Cloud - Office 365 - London Location: onsite in Central London Salary: Up to £40k (DOE) + Benefits Start Date: ASAP Please Note: this role unfortunately does not offer sponsorship. The Company: Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role: Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs (Service Level Agreements) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix (XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/05/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - London Location: onsite in Central London Salary: Up to £40k (DOE) + Benefits Start Date: ASAP Please Note: this role unfortunately does not offer sponsorship. The Company: Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role: Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs (Service Level Agreements) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix (XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
My client is looking for a Support Engineer with DAS (Distributed Antenna Systems) experience ideally with CommScope and SOLiD knowledge. General objectives of the position: DAS (Distributed Antenna systems) technical Support Engineer, particularly for CommScope and SOLiD manufacturers Active participation in the resolution of incidents within the specific scope of DAS equipment in order to guarantee the proper functioning of this equipment. Ensure compliance with contract performance levels Ensure the availability of DAS equipment services located on sensitive sites for the customer Responsible for monitoring the activities of a remote team and monitoring complaints from third-party operators In charge of communication with the customer operator or third-party operators Responsibilities: Active participation in the scope of the customer operator's DAS equipment Network monitoring: opening incident tickets upon alarm detection, establishing a diagnosis Use of the trouble ticket management application and other specific tools Incident resolution: Activation for intervention by production entities, management of on-site interventions and escalation to manufacturer support Monitoring incidents until their closure and ensuring resolution in compliance with SLAs Handling of complaints from a third-party operator: analysis, monitoring and regular sharing of progress with the third-party operator Coordination of a remote team: monitoring of incidents and activities Participation in internal meetings or with the client Take appropriate measures to ensure the correct completion of the mission Control and management of complex technical situations in a calm and professional manner General: Good internal and external communication, including good command of English and ideally French Strong autonomy in the various activities mentioned Availability during the summer period Active role in team coordination Location: Role can be completed remotely but candidates must be based in the EU or UK as very occasionally a visit to offices in Europe may be required.
15/05/2024
Project-based
My client is looking for a Support Engineer with DAS (Distributed Antenna Systems) experience ideally with CommScope and SOLiD knowledge. General objectives of the position: DAS (Distributed Antenna systems) technical Support Engineer, particularly for CommScope and SOLiD manufacturers Active participation in the resolution of incidents within the specific scope of DAS equipment in order to guarantee the proper functioning of this equipment. Ensure compliance with contract performance levels Ensure the availability of DAS equipment services located on sensitive sites for the customer Responsible for monitoring the activities of a remote team and monitoring complaints from third-party operators In charge of communication with the customer operator or third-party operators Responsibilities: Active participation in the scope of the customer operator's DAS equipment Network monitoring: opening incident tickets upon alarm detection, establishing a diagnosis Use of the trouble ticket management application and other specific tools Incident resolution: Activation for intervention by production entities, management of on-site interventions and escalation to manufacturer support Monitoring incidents until their closure and ensuring resolution in compliance with SLAs Handling of complaints from a third-party operator: analysis, monitoring and regular sharing of progress with the third-party operator Coordination of a remote team: monitoring of incidents and activities Participation in internal meetings or with the client Take appropriate measures to ensure the correct completion of the mission Control and management of complex technical situations in a calm and professional manner General: Good internal and external communication, including good command of English and ideally French Strong autonomy in the various activities mentioned Availability during the summer period Active role in team coordination Location: Role can be completed remotely but candidates must be based in the EU or UK as very occasionally a visit to offices in Europe may be required.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experiences in an inclusive environment that helps them thrive. Role: Electrical Design Engineer Duration: 6 months (extension options) Rate: £400 - £450 per day (Inside IR35, via Umbrella) Location: Tipton 5 days a week in Office (Mon-Fri) Our client, a leading company in the utilities industry, is seeking a talented Electrical Design Engineer to join their dynamic team in Tipton. Role Introduction: Planners design our network and work with our Engineers to construct, reinforce, alter and replace our equipment. As you can imagine, the pace is fast, and if you join us, our customers will trust you to provide excellent service and minimise any impact. Right now we are looking for a Electrical Design Engineer to join us at Tipton. Main Responsibilities: You'll be hands-on, responsible for project design, costing and quoting and the replacement/diversion/reinforcement of existing LV & HV electricity network assets. Working primarily on the high-voltage network, you'll take care of the costs and plan for substation and cable replacements. You'll also: Prepare capital projects and off-site coordination. Design schemes that align with our Engineering Directives. Prepare plans, schematics, wayleaves, notices, materials schedules, terms, quotations and agreements. Liaise with Senior Planner to meet all overall network requirements. Determine what, how and cost for individual projects, and approve them. Resolve customer complaints. Set up scheme files and close down on completion. Monitor costs on individual capital sanctions, identify and comment on variances, and take corrective action. Visit sites and work from developer plans. Candidate Requirements: You may already have experience as a Planner, so you'll understand our procedures and standards and already understand our customers and their needs. If you haven't worked with us before, then you'll have an electrical background with a qualification to match - perhaps you've worked in internal electrical planning. Either way, strong communication skills are key, so you can coordinate jobs and clearly explain issues. As you'll be in control of your diary, we'll need you to be resilient, organised and able to prioritise your workload. Team players thrive in this role, and you'll be used to taking a proactive and more consultative approach. Experience using iPads, computers and our additional software is a must. You will need to be mobile throughout the area as you may be required to undertake standby duties. Consideration will be given to you on a designate basis, if you do not possess all the skills required to undertake the role at present but have the confidence and ability to reach the necessary standards with appropriate training. If you are a motivated and driven professional, ready to take on a challenging role as a Planner, apply now! Join our client's team and contribute to their ongoing success! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
15/05/2024
Project-based
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experiences in an inclusive environment that helps them thrive. Role: Electrical Design Engineer Duration: 6 months (extension options) Rate: £400 - £450 per day (Inside IR35, via Umbrella) Location: Tipton 5 days a week in Office (Mon-Fri) Our client, a leading company in the utilities industry, is seeking a talented Electrical Design Engineer to join their dynamic team in Tipton. Role Introduction: Planners design our network and work with our Engineers to construct, reinforce, alter and replace our equipment. As you can imagine, the pace is fast, and if you join us, our customers will trust you to provide excellent service and minimise any impact. Right now we are looking for a Electrical Design Engineer to join us at Tipton. Main Responsibilities: You'll be hands-on, responsible for project design, costing and quoting and the replacement/diversion/reinforcement of existing LV & HV electricity network assets. Working primarily on the high-voltage network, you'll take care of the costs and plan for substation and cable replacements. You'll also: Prepare capital projects and off-site coordination. Design schemes that align with our Engineering Directives. Prepare plans, schematics, wayleaves, notices, materials schedules, terms, quotations and agreements. Liaise with Senior Planner to meet all overall network requirements. Determine what, how and cost for individual projects, and approve them. Resolve customer complaints. Set up scheme files and close down on completion. Monitor costs on individual capital sanctions, identify and comment on variances, and take corrective action. Visit sites and work from developer plans. Candidate Requirements: You may already have experience as a Planner, so you'll understand our procedures and standards and already understand our customers and their needs. If you haven't worked with us before, then you'll have an electrical background with a qualification to match - perhaps you've worked in internal electrical planning. Either way, strong communication skills are key, so you can coordinate jobs and clearly explain issues. As you'll be in control of your diary, we'll need you to be resilient, organised and able to prioritise your workload. Team players thrive in this role, and you'll be used to taking a proactive and more consultative approach. Experience using iPads, computers and our additional software is a must. You will need to be mobile throughout the area as you may be required to undertake standby duties. Consideration will be given to you on a designate basis, if you do not possess all the skills required to undertake the role at present but have the confidence and ability to reach the necessary standards with appropriate training. If you are a motivated and driven professional, ready to take on a challenging role as a Planner, apply now! Join our client's team and contribute to their ongoing success! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime We are seeking a skilled and experienced Incident Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you. Key Responsibilities: Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of incidents. Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs). Prioritise and allocate resources effectively to address critical incidents and minimise downtime. Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues. Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met. Provide timely and accurate updates to stakeholders on the status of incidents and escalations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated ability to prioritise and manage multiple incidents simultaneously in a fast-paced environment. Experience with ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity with network monitoring and management tools. This role would suit someone who has ran a Service Desk or Helpdesk before and issues out the tickets to the team to resolve. This role is one that operates on an onsite shift pattern of 4 days on, 4 days off so being able to drive is essential for the position because public transport is not something that can relied on entirely. Also, given the customers you will be working with, you will be put through SC clearance - so applicants must be eligible for this. For more information on this opportunity, please get in touch with me or email me at (see below) Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime
15/05/2024
Full time
Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime We are seeking a skilled and experienced Incident Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you. Key Responsibilities: Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of incidents. Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs). Prioritise and allocate resources effectively to address critical incidents and minimise downtime. Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues. Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met. Provide timely and accurate updates to stakeholders on the status of incidents and escalations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated ability to prioritise and manage multiple incidents simultaneously in a fast-paced environment. Experience with ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity with network monitoring and management tools. This role would suit someone who has ran a Service Desk or Helpdesk before and issues out the tickets to the team to resolve. This role is one that operates on an onsite shift pattern of 4 days on, 4 days off so being able to drive is essential for the position because public transport is not something that can relied on entirely. Also, given the customers you will be working with, you will be put through SC clearance - so applicants must be eligible for this. For more information on this opportunity, please get in touch with me or email me at (see below) Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime
Description We are on the looking to hire a proficient Network Design Engineer with a wealth of experience in in distribution networks design ranging from 400V to 11kV/33kV. The ideal candidate will be instrumental in designing, analysing, and optimising electrical distribution systems to ensure reliability, efficiency, and safety. Candidates from a building services background will be considered with the right experience. My client has become a trusted name for delivering forward-thinking design solutions in the Power sector. Our team of seasoned experts work with some of the most prominent brands in the UK, providing sustainable design solutions that prioritize client needs. This role offers a chance to work on flagship, high profile projects, some of the most exciting in the UK, and see your projects come to life through the full design life cycle. Key Responsibilities Design and optimise electrical distribution networks ranging from 400V to 33kV, ensuring compliance with industry standards and regulations. Conduct feasibility studies and technical assessments for proposed distribution projects. Collaborate with other disciplines including project managers, project engineers, and DNO's to ensure successful project execution. Perform load flow analysis, voltage drop calculations, and short circuit studies. Provide technical support and guidance to junior engineers and technicians. Stay updated on industry trends, technologies, and best practices related to distribution network design. Why this role? You will form part of a team that is a trusted partner for some of the UK's key clients, delivering detailed and complex turnkey designs You will be joining a diverse, established team with a varied background of skills and expertise, who value new ideas and welcome innovative solutions. You are encouraged to take ownership and have freedom in decision-making Working as part of a multi-disciplinary team you will have links into the wider network of engineers within the business to learn and grow Requirements Minimum (with relevant work experience) in Electrical Engineering, with Power/HV background Ideally MEng/Msc in Electrical Engineering, with Power/HV background Working toward CEng status is seen as beneficial, however not essential ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
15/05/2024
Project-based
Description We are on the looking to hire a proficient Network Design Engineer with a wealth of experience in in distribution networks design ranging from 400V to 11kV/33kV. The ideal candidate will be instrumental in designing, analysing, and optimising electrical distribution systems to ensure reliability, efficiency, and safety. Candidates from a building services background will be considered with the right experience. My client has become a trusted name for delivering forward-thinking design solutions in the Power sector. Our team of seasoned experts work with some of the most prominent brands in the UK, providing sustainable design solutions that prioritize client needs. This role offers a chance to work on flagship, high profile projects, some of the most exciting in the UK, and see your projects come to life through the full design life cycle. Key Responsibilities Design and optimise electrical distribution networks ranging from 400V to 33kV, ensuring compliance with industry standards and regulations. Conduct feasibility studies and technical assessments for proposed distribution projects. Collaborate with other disciplines including project managers, project engineers, and DNO's to ensure successful project execution. Perform load flow analysis, voltage drop calculations, and short circuit studies. Provide technical support and guidance to junior engineers and technicians. Stay updated on industry trends, technologies, and best practices related to distribution network design. Why this role? You will form part of a team that is a trusted partner for some of the UK's key clients, delivering detailed and complex turnkey designs You will be joining a diverse, established team with a varied background of skills and expertise, who value new ideas and welcome innovative solutions. You are encouraged to take ownership and have freedom in decision-making Working as part of a multi-disciplinary team you will have links into the wider network of engineers within the business to learn and grow Requirements Minimum (with relevant work experience) in Electrical Engineering, with Power/HV background Ideally MEng/Msc in Electrical Engineering, with Power/HV background Working toward CEng status is seen as beneficial, however not essential ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Description As part of a successful and growing Mechanical department, you'll support the team that's been delivering industry-leading design solutions for decades. Your organisational and communication skills will help you interact with internal and external contacts to deliver projects within time, quality and budget constraints. You'll also work to play an integral role in driving quality standards. You will be responsible for generating quality, accurate and detailed records of Building Services engineering project documentation, working within the requirements of the project BIM execution plan. Why this role? This is an opportunity to join a multidisciplinary team where you will take ownership and be inspired by innovation Great opportunity to grow your expertise and plug into a wider network of hundreds of engineering professionals to learn from Fantastic project variety working across multiple sectors You will join an office filled with dynamic, friendly and supportive people Responsibilities Be responsible for the production of schematic, general arrangement and detailed drawings in Revit in accordance with the relevant standards and procedures. Be responsible for carrying out clash detections of the Revit model and producing solutions to any clashes found. Ensure quality of delivery when producing or updating drawings to internal and/or customer standards. Work closely with other members of the design team to deliver safe, efficient and buildable solutions. Review specialist subcontractors/suppliers production BIM models and drawings for compliance with design intent Requirements Preferably qualified in either Revit or related Training/knowledge of the developing BIM Level 2 Delivery Ability to produce 2D & 3D Building Services design deliverables from concept through to fully co-ordinated detailed design Familiar with assurance processes, codes of practice, standards and relevant sections of statutory documentation Ability to liaise and co-ordinate with clients, Architects and all other members of the Design Team. Experience of clash detection/resolution process using both Navisworks and Revit. Knowledge of Cobie Data applicable to M&E drawings Eligible to pass criteria for security clearance ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
15/05/2024
Project-based
Description As part of a successful and growing Mechanical department, you'll support the team that's been delivering industry-leading design solutions for decades. Your organisational and communication skills will help you interact with internal and external contacts to deliver projects within time, quality and budget constraints. You'll also work to play an integral role in driving quality standards. You will be responsible for generating quality, accurate and detailed records of Building Services engineering project documentation, working within the requirements of the project BIM execution plan. Why this role? This is an opportunity to join a multidisciplinary team where you will take ownership and be inspired by innovation Great opportunity to grow your expertise and plug into a wider network of hundreds of engineering professionals to learn from Fantastic project variety working across multiple sectors You will join an office filled with dynamic, friendly and supportive people Responsibilities Be responsible for the production of schematic, general arrangement and detailed drawings in Revit in accordance with the relevant standards and procedures. Be responsible for carrying out clash detections of the Revit model and producing solutions to any clashes found. Ensure quality of delivery when producing or updating drawings to internal and/or customer standards. Work closely with other members of the design team to deliver safe, efficient and buildable solutions. Review specialist subcontractors/suppliers production BIM models and drawings for compliance with design intent Requirements Preferably qualified in either Revit or related Training/knowledge of the developing BIM Level 2 Delivery Ability to produce 2D & 3D Building Services design deliverables from concept through to fully co-ordinated detailed design Familiar with assurance processes, codes of practice, standards and relevant sections of statutory documentation Ability to liaise and co-ordinate with clients, Architects and all other members of the Design Team. Experience of clash detection/resolution process using both Navisworks and Revit. Knowledge of Cobie Data applicable to M&E drawings Eligible to pass criteria for security clearance ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
15/05/2024
Full time
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
In a world of increasing digital connectivity, parallels the rise of cyber threats. Therefore, transformative Systems Engineers are required to make a real difference influencing some of the most important decisions across the full spectrum of the business. Ambitious and driven Systems Engineers are needed to join their industry-leading team of experts, in a consultative and client-facing environment. No day will ever be the same, by helping the UK become a safer place, from business transformation through to large-scale Cyber programme delivery. The successful candidate will have the ability to manage a variety of stakeholders as one will manage cross-functional projects. We'd love client facing and consulting capability, along with a few of the following: Experience of working as a System Engineer within IT, networking, digital or cyber security Ideally working in a Consultancy, large Systems Integrator or public sector organisation delivering complex products and services ie Defence/Law Enforcement/National Security/Public Sector Technical exposure includes: delivery life cycles (V-model), spiral and agile, technical risk management, cost & capability, requirements elicitation and management Excellent communication skills As well as gaining the opportunity to engage in a critical programme for the UK, this boutique Consultancy offers an array of learning and development platforms. From internal bespoke training masterclasses, to the development of new propositions to pitch to clients, you can engage, contribute and grow within the Security Sector team. Due to the nature of the work, DV clearance will be required. Please get in touch to find out more: (see below)
15/05/2024
Full time
In a world of increasing digital connectivity, parallels the rise of cyber threats. Therefore, transformative Systems Engineers are required to make a real difference influencing some of the most important decisions across the full spectrum of the business. Ambitious and driven Systems Engineers are needed to join their industry-leading team of experts, in a consultative and client-facing environment. No day will ever be the same, by helping the UK become a safer place, from business transformation through to large-scale Cyber programme delivery. The successful candidate will have the ability to manage a variety of stakeholders as one will manage cross-functional projects. We'd love client facing and consulting capability, along with a few of the following: Experience of working as a System Engineer within IT, networking, digital or cyber security Ideally working in a Consultancy, large Systems Integrator or public sector organisation delivering complex products and services ie Defence/Law Enforcement/National Security/Public Sector Technical exposure includes: delivery life cycles (V-model), spiral and agile, technical risk management, cost & capability, requirements elicitation and management Excellent communication skills As well as gaining the opportunity to engage in a critical programme for the UK, this boutique Consultancy offers an array of learning and development platforms. From internal bespoke training masterclasses, to the development of new propositions to pitch to clients, you can engage, contribute and grow within the Security Sector team. Due to the nature of the work, DV clearance will be required. Please get in touch to find out more: (see below)
Description: 1st/2nd Line Support Engineer required by my MSP client to work onsite at their end customer. The engineer will be working in a school so will go through Enhanced DBS check and be required to provide 1st/2nd line support for the school. Main technologies are Microsoft Office 365, Active Directory, and Microsoft Servers. Any SIMS or 3CX experience is a nice to have. Skills: Technical support Support Troubleshooting 1st line 2nd line desktop Active Directory Microsoft office 365 Application support Customer service Employee Value Proposition: Working for a MSP - can move onto other end customers Pleasant environment Job Title: It Support Engineer Location: Salisbury, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
15/05/2024
Project-based
Description: 1st/2nd Line Support Engineer required by my MSP client to work onsite at their end customer. The engineer will be working in a school so will go through Enhanced DBS check and be required to provide 1st/2nd line support for the school. Main technologies are Microsoft Office 365, Active Directory, and Microsoft Servers. Any SIMS or 3CX experience is a nice to have. Skills: Technical support Support Troubleshooting 1st line 2nd line desktop Active Directory Microsoft office 365 Application support Customer service Employee Value Proposition: Working for a MSP - can move onto other end customers Pleasant environment Job Title: It Support Engineer Location: Salisbury, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
15/05/2024
Project-based
Workplace Security Engineer | Long Term Project | Financial Enterprise Our client, a leading global financial institution, is currently looking for an experienced Workplace Security Engineer to join their team. The company has a large environment, of over users globally, and the workplace team is responsible for ensuring that the devices can be accessed simply and safely from wherever they might be located. As a Workplace Security Engineer, you will be working on improving the performance of digital workplace services, handling security incidents and automating repeating tasks. Your responsibilities: Work on developing new services and features Standardize newly implemented processes, and automate them Ensure proper implementation of security policies and procedures Monitor networks and systems for security breaches, intrusions, and other suspicious activities Perform regular risk assessments and audits to identify security gaps Requirements: Proven experience in a similar role Experience working in a highly regulated environment (preferably in a financial institution) Experience working with Microsoft 365 technology Relevant security certifications (CISSP, CISM etc.) About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
Field Support Engineer (Networking) Doncaster Up to £35,000 plus Car Allowance Network IT are looking for a Field Support Engineer to support local customers around Doncaster with there Network problems and projects. Responsibilities Provide on-site and remote IT support to customers via a set schedule, addressing their technical challenges across multiple locations. This may include troubleshooting and repairing hardware and software, installing and configuring new equipment, and providing training to customers on how to use their IT systems. Onboarding and Offboarding users. Maintain a professional demeanour and appearance. This includes being respectful of customers and colleagues. Work with other IT staff members to develop and implement IT support policies and procedures. This may include creating documentation, developing training materials, and conducting regular audits. keeping records and update documentation Provide technical support to other IT staff members. This may include answering questions, troubleshooting problems, and providing training. Build and maintain positive relationships with the customer, delivering high standards of customer service. Provide remote support as and when required. Key Skills Excellent communication skills (both verbal and written). Experience within a Field Support environment. The ability to investigate and diagnose backup solutions. Experience of networking, vLANs, VPN's, Firewalls and connectivity solutions, troubleshooting networking protocols and technologies. Excellent knowledge of Microsoft Windows Operating Systems, Server and Desktop XP, 2008 and above. High level knowledge of Microsoft Services, including Active Directory and Exchange. Experience with Virtualisation Technologies - Hyper-V, VMware, Citrix is desirable. Knowledge of anti-virus products in a business environment. Experience of configuring and supporting Cloud Products, including Microsoft 365 and Azure and Intune. Experience with Mobile Device Management, Samsung Knox, Apple Business Manager. An analytical mind with good problem-solving capabilities.
15/05/2024
Full time
Field Support Engineer (Networking) Doncaster Up to £35,000 plus Car Allowance Network IT are looking for a Field Support Engineer to support local customers around Doncaster with there Network problems and projects. Responsibilities Provide on-site and remote IT support to customers via a set schedule, addressing their technical challenges across multiple locations. This may include troubleshooting and repairing hardware and software, installing and configuring new equipment, and providing training to customers on how to use their IT systems. Onboarding and Offboarding users. Maintain a professional demeanour and appearance. This includes being respectful of customers and colleagues. Work with other IT staff members to develop and implement IT support policies and procedures. This may include creating documentation, developing training materials, and conducting regular audits. keeping records and update documentation Provide technical support to other IT staff members. This may include answering questions, troubleshooting problems, and providing training. Build and maintain positive relationships with the customer, delivering high standards of customer service. Provide remote support as and when required. Key Skills Excellent communication skills (both verbal and written). Experience within a Field Support environment. The ability to investigate and diagnose backup solutions. Experience of networking, vLANs, VPN's, Firewalls and connectivity solutions, troubleshooting networking protocols and technologies. Excellent knowledge of Microsoft Windows Operating Systems, Server and Desktop XP, 2008 and above. High level knowledge of Microsoft Services, including Active Directory and Exchange. Experience with Virtualisation Technologies - Hyper-V, VMware, Citrix is desirable. Knowledge of anti-virus products in a business environment. Experience of configuring and supporting Cloud Products, including Microsoft 365 and Azure and Intune. Experience with Mobile Device Management, Samsung Knox, Apple Business Manager. An analytical mind with good problem-solving capabilities.
Your new company Working for a market leading group of companies with a strong focus on security across the globe. Providing sector specific technology to provide tailored solutions. Your new role Responsible for managing Networking, IT Infrastructure, Cloud solutions and delivering end-user support to a range of desktop, mobile and business software applications. Leading with your expert knowledge of support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services. The position will take the lead in working with 3rd party vendors and the wider internal teams to support in consulting and the delivery of the company's IT strategy. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable) Demonstrable proficiency with Azure and On-Prem Infrastructure Experience with managing teams to ensure KPIs and SLAs are achieved & exceeded and to support their development. Able to share your expert knowledge with the wider team to develop an effective service. Firewall deployment, particularly across SD-WAN solutions. Strong understanding of Cybersecurity to maintain system integrity. Delivering end-user support to a range of desktop, mobile and business software applications. What you'll get in return Salary of up to £55,000 DOE Elements of Hybrid with a 3 in 2 from home split Options for Flexible working hours provided Core hours are covered. Chance to improve your knowledge and personal development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/05/2024
Full time
Your new company Working for a market leading group of companies with a strong focus on security across the globe. Providing sector specific technology to provide tailored solutions. Your new role Responsible for managing Networking, IT Infrastructure, Cloud solutions and delivering end-user support to a range of desktop, mobile and business software applications. Leading with your expert knowledge of support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services. The position will take the lead in working with 3rd party vendors and the wider internal teams to support in consulting and the delivery of the company's IT strategy. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable) Demonstrable proficiency with Azure and On-Prem Infrastructure Experience with managing teams to ensure KPIs and SLAs are achieved & exceeded and to support their development. Able to share your expert knowledge with the wider team to develop an effective service. Firewall deployment, particularly across SD-WAN solutions. Strong understanding of Cybersecurity to maintain system integrity. Delivering end-user support to a range of desktop, mobile and business software applications. What you'll get in return Salary of up to £55,000 DOE Elements of Hybrid with a 3 in 2 from home split Options for Flexible working hours provided Core hours are covered. Chance to improve your knowledge and personal development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Expanding large IP network service provider is looking to recruit an experience IP Design Engineer to develop LLD's from HLD's. My client has extensive network expansion and growth plans and needs an experience core network design engineer to lead of design projects a range of projects that include both new network builds as well as core network upgrades. It is essential that you have proven LLD experience in a service provider environment with in depth knowledge of MPLS and BGP. My client uses Juniper and Nokia on their core so knowledge of one is needed. The role also includes automation and POC of your designs. JNCIP JNCIE Nokia NRS I NRS II and SRA
15/05/2024
Full time
Expanding large IP network service provider is looking to recruit an experience IP Design Engineer to develop LLD's from HLD's. My client has extensive network expansion and growth plans and needs an experience core network design engineer to lead of design projects a range of projects that include both new network builds as well as core network upgrades. It is essential that you have proven LLD experience in a service provider environment with in depth knowledge of MPLS and BGP. My client uses Juniper and Nokia on their core so knowledge of one is needed. The role also includes automation and POC of your designs. JNCIP JNCIE Nokia NRS I NRS II and SRA
Fruition IT Resources Limited
Brighouse, Yorkshire
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
15/05/2024
Full time
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Global Technology Solutions Ltd
Chippenham, Wiltshire
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Please apply if you are eligible for a Swiss work permit. Our client in the Financial Services industry, is looking for a strong Back End software developer to design, implement and test .NET micro-services. A software Engineer with experience in containers and message queues is required to implement this new system. This engineer will work in a team to ensure the new implementation aligns with the existing architecture and patterns. The new reconciliation platform will align different bank areas (Back Office & Implementation, and external vendors). You will be part of a dynamic and diverse team of developers. Description: General Information: Start date: ASAP End date: 9 months contract Work location: Basel Workload: 100% Travelling: no On Call: no Team: Banking IT Department: Banking Tasks & Responsibilities: Design, implement and test .NET micro-services as part of an agile DevSecOps team Document design and implementation decisions. Must haves: At least 5+ years' development experience as a software developer in banking environment (*) 2 years of Program Language - C#/.NET Core, micro-services and containers (Kubernetes or ideally OpenShift) (*) Strong hands-on experience with message queues (ideally Kafka), relational and non-relational databases (HDFS is a plus), modern CI/CD pipelines, Enterprise Log Management platforms (eg ELK stack) (*) Well experience with database Management: Learn database concepts, SQL (Structured Query Language), and database management systems (eg, MySQL, PostgreSQL, MongoDB) (*) A university-level degree in information management, computer science or related field (*) Interpersonal skills: An open mind: someone who will enjoy the exposure to different experts and areas both within and outside the organization, and continually improve, learn and adapt with the team context Good problem solving and root cause analysis approach Ability to take the initiative and organize own work; flexibility; service orientation; ability to perform under pressure against tight deadlines Nice to have: A passion for clean code, software craftsmanship and automated testing (TDD a plus), and the ability to impart this knowledge to others Solid knowledge of design and integration patterns, in particular event-driven architecture Excellent presentation skills, as well as, oral and written English skills; a second major language a plus Business process modelling/implementation Experience with the secure software development life cycle Experience in financial transactions and operations Skills: C# .NET kubernetes Openshift Kafka CI/CD Job Title: Software Developer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
15/05/2024
Project-based
Please apply if you are eligible for a Swiss work permit. Our client in the Financial Services industry, is looking for a strong Back End software developer to design, implement and test .NET micro-services. A software Engineer with experience in containers and message queues is required to implement this new system. This engineer will work in a team to ensure the new implementation aligns with the existing architecture and patterns. The new reconciliation platform will align different bank areas (Back Office & Implementation, and external vendors). You will be part of a dynamic and diverse team of developers. Description: General Information: Start date: ASAP End date: 9 months contract Work location: Basel Workload: 100% Travelling: no On Call: no Team: Banking IT Department: Banking Tasks & Responsibilities: Design, implement and test .NET micro-services as part of an agile DevSecOps team Document design and implementation decisions. Must haves: At least 5+ years' development experience as a software developer in banking environment (*) 2 years of Program Language - C#/.NET Core, micro-services and containers (Kubernetes or ideally OpenShift) (*) Strong hands-on experience with message queues (ideally Kafka), relational and non-relational databases (HDFS is a plus), modern CI/CD pipelines, Enterprise Log Management platforms (eg ELK stack) (*) Well experience with database Management: Learn database concepts, SQL (Structured Query Language), and database management systems (eg, MySQL, PostgreSQL, MongoDB) (*) A university-level degree in information management, computer science or related field (*) Interpersonal skills: An open mind: someone who will enjoy the exposure to different experts and areas both within and outside the organization, and continually improve, learn and adapt with the team context Good problem solving and root cause analysis approach Ability to take the initiative and organize own work; flexibility; service orientation; ability to perform under pressure against tight deadlines Nice to have: A passion for clean code, software craftsmanship and automated testing (TDD a plus), and the ability to impart this knowledge to others Solid knowledge of design and integration patterns, in particular event-driven architecture Excellent presentation skills, as well as, oral and written English skills; a second major language a plus Business process modelling/implementation Experience with the secure software development life cycle Experience in financial transactions and operations Skills: C# .NET kubernetes Openshift Kafka CI/CD Job Title: Software Developer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Permanent Azure Network Lead - Insurance - The City, London - Hybrid (2 days on site) My client a large insurance broker is looking to employ an experienced Azure Networking Lead. The role will be acting as the lead for Azure and cloud networking, supporting infrastructure/applications teams and supporting the overall Platform Services technology strategy. Responsibilities Design, Implement and manage robust network solutions within Azure and across global offices. Identify, design, and document network and security initiatives in support of Enterprise Network, Wi-Fi, Unified Communications, and & Cloud solutions. Provide technical guidance and support to internal teams on network related matters. Prepare and develop recommendation reports and presentations. Reviewing HLD & LLD documents to make sure they align with Architecture standards. Documenting standards for best practices for outsourcing partners Develop technical solutions, keep abreast of vendor products and services available in the marketplace. Be the networking lead when working with IT partners and vendors. Participate and contribute to ongoing global networking projects. Participate and contribute to the Designs Approval Boards and Technical Design Authority Be part of the escalation team for any network related issues Technical skills: In depth knowledge of Azure Cloud Networking, cloud first adoption experience. In depth knowledge of Azure WAN inc design and implementation - Express Route desirable In depth knowledge of networking protocols, security architectures and encryption techniques. In depth knowledge of Azure Firewalls, NSG, App Gateway, IPS/IDS and VPN technologies. Skilled at writing HLD and LLD design documents. Good knowledge of Azure PaaS, SaaS and IaaS services. Relevant and up to date MS and Cisco Networking certification. Excellent Knowledge of Cisco technologies inc Meraki. Knowledge of FortiGate Firewalls. Excellent knowledge of routing technologies such as BGP, OSPF, HSRP. Excellent knowledge of SD-WAN technologies. Experience in deploying/implementing unified communication technologies. Ability to troubleshoot complex network related issues. Provide technical guidance to the wider IT teams. Experience and knowledge of DevSecOps is a plus. Essential Minimum 5 years working with Azure Minimum 5 years working with Azure Networking Minimum 5 years working with Azure Firewalls Must have experience with Paas,Saas and Iaas Minimum 5 years experience writing HLD and LLD documents
15/05/2024
Full time
Permanent Azure Network Lead - Insurance - The City, London - Hybrid (2 days on site) My client a large insurance broker is looking to employ an experienced Azure Networking Lead. The role will be acting as the lead for Azure and cloud networking, supporting infrastructure/applications teams and supporting the overall Platform Services technology strategy. Responsibilities Design, Implement and manage robust network solutions within Azure and across global offices. Identify, design, and document network and security initiatives in support of Enterprise Network, Wi-Fi, Unified Communications, and & Cloud solutions. Provide technical guidance and support to internal teams on network related matters. Prepare and develop recommendation reports and presentations. Reviewing HLD & LLD documents to make sure they align with Architecture standards. Documenting standards for best practices for outsourcing partners Develop technical solutions, keep abreast of vendor products and services available in the marketplace. Be the networking lead when working with IT partners and vendors. Participate and contribute to ongoing global networking projects. Participate and contribute to the Designs Approval Boards and Technical Design Authority Be part of the escalation team for any network related issues Technical skills: In depth knowledge of Azure Cloud Networking, cloud first adoption experience. In depth knowledge of Azure WAN inc design and implementation - Express Route desirable In depth knowledge of networking protocols, security architectures and encryption techniques. In depth knowledge of Azure Firewalls, NSG, App Gateway, IPS/IDS and VPN technologies. Skilled at writing HLD and LLD design documents. Good knowledge of Azure PaaS, SaaS and IaaS services. Relevant and up to date MS and Cisco Networking certification. Excellent Knowledge of Cisco technologies inc Meraki. Knowledge of FortiGate Firewalls. Excellent knowledge of routing technologies such as BGP, OSPF, HSRP. Excellent knowledge of SD-WAN technologies. Experience in deploying/implementing unified communication technologies. Ability to troubleshoot complex network related issues. Provide technical guidance to the wider IT teams. Experience and knowledge of DevSecOps is a plus. Essential Minimum 5 years working with Azure Minimum 5 years working with Azure Networking Minimum 5 years working with Azure Firewalls Must have experience with Paas,Saas and Iaas Minimum 5 years experience writing HLD and LLD documents
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
14/05/2024
Full time
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
14/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus