Junior Support Engineer Monday to Friday Hemel Hempstead Our client is a Managed Services Provider/Technology Solutions provider with an exciting opportunity to join their dedicated technical team. This is a full time, permanent role, offering an immediate start for a Microsoft Solution Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. Role Responsibilities: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills & Experience Experience in supporting Windows Desktop Strong people skills Understanding of networking fundamentals TCP/IP DNS DHCP Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills Desirable Skills and Experience: MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Softphone Management
01/05/2024
Full time
Junior Support Engineer Monday to Friday Hemel Hempstead Our client is a Managed Services Provider/Technology Solutions provider with an exciting opportunity to join their dedicated technical team. This is a full time, permanent role, offering an immediate start for a Microsoft Solution Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. Role Responsibilities: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills & Experience Experience in supporting Windows Desktop Strong people skills Understanding of networking fundamentals TCP/IP DNS DHCP Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills Desirable Skills and Experience: MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Softphone Management
Infrastructure Engineer - Liverpool - £35kpa - £40kpa We are currently recruiting for an Infrastructure Engineer for one of Harvey Nash's most notable clients on one of their biggest transformation programmes to date. The role is part of the IT department supporting the on-premise and cloud infrastructure across the organisation. The role is onsite. Infrastructure Engineer - What will you be tasked with? Installing and troubleshooting a broad range of software and infrastructure Knowledge of computer networking and PC troubleshooting Installing and configuring Windows and Mac operating systems Communicating with all IT users and assisting in resolving IT Service problems Assisting with the implementation of major developments within the IT service Learning new technologies implemented across the organisation Infrastructure Engineer - Essential Experience required: Server - Windows Server (DNS, DHCP, Active Directory, Hyper-V) Virtualization - VMware Networking - configuring and maintaining networks (VLANs, Firewalls, VPNs) - Knowledge of back up services, computer networking and PC troubleshooting Cloud and On-premise management and configuration Experience in using, configuring and troubleshooting Microsoft Office 365 and business systems Operating system installation and configuration for Windows and Mac Evidence of up to date knowledge to keep abreast of changes within the computing environment Strong time management skills with the ability to work under pressure Infrastructure Engineer - Benefits package 40+ holidays! Excellent Pension scheme Cycle to work scheme Car parking Healthcare Plan Training and development - Certifications and qualifications Many more benefits to be added! Infrastructure Engineer - Liverpool - £35kpa - £40kpa If you are looking to be part of one the biggest transformation projects across the organisation with the possibility of further progression within the programme, this could be for you! Send over your CV for immediate consideration or email (see below)
01/05/2024
Full time
Infrastructure Engineer - Liverpool - £35kpa - £40kpa We are currently recruiting for an Infrastructure Engineer for one of Harvey Nash's most notable clients on one of their biggest transformation programmes to date. The role is part of the IT department supporting the on-premise and cloud infrastructure across the organisation. The role is onsite. Infrastructure Engineer - What will you be tasked with? Installing and troubleshooting a broad range of software and infrastructure Knowledge of computer networking and PC troubleshooting Installing and configuring Windows and Mac operating systems Communicating with all IT users and assisting in resolving IT Service problems Assisting with the implementation of major developments within the IT service Learning new technologies implemented across the organisation Infrastructure Engineer - Essential Experience required: Server - Windows Server (DNS, DHCP, Active Directory, Hyper-V) Virtualization - VMware Networking - configuring and maintaining networks (VLANs, Firewalls, VPNs) - Knowledge of back up services, computer networking and PC troubleshooting Cloud and On-premise management and configuration Experience in using, configuring and troubleshooting Microsoft Office 365 and business systems Operating system installation and configuration for Windows and Mac Evidence of up to date knowledge to keep abreast of changes within the computing environment Strong time management skills with the ability to work under pressure Infrastructure Engineer - Benefits package 40+ holidays! Excellent Pension scheme Cycle to work scheme Car parking Healthcare Plan Training and development - Certifications and qualifications Many more benefits to be added! Infrastructure Engineer - Liverpool - £35kpa - £40kpa If you are looking to be part of one the biggest transformation projects across the organisation with the possibility of further progression within the programme, this could be for you! Send over your CV for immediate consideration or email (see below)
Fruition IT Resources Limited
Brighouse, Yorkshire
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
01/05/2024
Full time
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Senior Network Engineer + £40,000 - £50,000 + Remote + Must hold right to work What you will be responsible for: Supporting in the deployment and management of our FTTP Networks; Working with engineers in the field with issues escalated from other members of the team; Creating high quality Network documentation from new and existing Networks; Handling Network issues within the Network Operations Team and across the FTTP Network Estate; Management of a team of Network Engineers working on the FTTP Estate; Assisting our Network Architecture team in the integration of acquisition Networks; Creating HLD and LLD's for Network deployments based on standard architecture design guidelines; Continually improve and develop Network processes, making them more efficient; Act as senior escalation point to the Network Operations Team members; Manage projects from technical side; and, Contribute/improve Network monitoring and operational excellence What we are looking for A good understanding of L2/L3 networking, PON Networks and experience working with ADTRAN and Juniper Hardware. We would also expect you to have experience in the following: At least five year's experience within a similar role would be preferred; FWA multivendor knowledge and experience is critical to this role in particular on Ubiquity, Mikrotik, Zyxel, TP-Link, Radwin, Siklu, and Cambium. Excellent understanding of access technologies with an emphasis on GPON, XGS-PON; Strong experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, etc.; Routing; BGP, OSPF; VLAN's, PPP, Tunnelling; AAA; RADIUS; DNS; Strong analytical skills with proven problem-solving ability; Proven ability to operate in high-pressure situations; Proven ability to work well independently and on a team; Successfully able to handle multiple competing priorities; High level of discipline while displaying a high degree of flexibility and professionalism; and, Strong written and verbal communication skills What we desire A telecommunications degree; Experience with Linux Debian based systems; Knowledge of routing protocols; Linux Shell; Driving license; Fibre knowledge; and, Network certifications like CCNP, JNCIS, etc.
01/05/2024
Full time
Senior Network Engineer + £40,000 - £50,000 + Remote + Must hold right to work What you will be responsible for: Supporting in the deployment and management of our FTTP Networks; Working with engineers in the field with issues escalated from other members of the team; Creating high quality Network documentation from new and existing Networks; Handling Network issues within the Network Operations Team and across the FTTP Network Estate; Management of a team of Network Engineers working on the FTTP Estate; Assisting our Network Architecture team in the integration of acquisition Networks; Creating HLD and LLD's for Network deployments based on standard architecture design guidelines; Continually improve and develop Network processes, making them more efficient; Act as senior escalation point to the Network Operations Team members; Manage projects from technical side; and, Contribute/improve Network monitoring and operational excellence What we are looking for A good understanding of L2/L3 networking, PON Networks and experience working with ADTRAN and Juniper Hardware. We would also expect you to have experience in the following: At least five year's experience within a similar role would be preferred; FWA multivendor knowledge and experience is critical to this role in particular on Ubiquity, Mikrotik, Zyxel, TP-Link, Radwin, Siklu, and Cambium. Excellent understanding of access technologies with an emphasis on GPON, XGS-PON; Strong experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, etc.; Routing; BGP, OSPF; VLAN's, PPP, Tunnelling; AAA; RADIUS; DNS; Strong analytical skills with proven problem-solving ability; Proven ability to operate in high-pressure situations; Proven ability to work well independently and on a team; Successfully able to handle multiple competing priorities; High level of discipline while displaying a high degree of flexibility and professionalism; and, Strong written and verbal communication skills What we desire A telecommunications degree; Experience with Linux Debian based systems; Knowledge of routing protocols; Linux Shell; Driving license; Fibre knowledge; and, Network certifications like CCNP, JNCIS, etc.
Are you an experienced IT Infrastructure Engineer looking for a new challenge? Our reputable client is seeking a motivated and skilled Senior IT Infrastructure Engineer to join their dynamic team. If you have a passion for technology, this could be the perfect opportunity for you! What's in it for you? The successful candidate will be able to benefit from the below offering: * A basic salary package between £43k - £50k, dependent on experience. * Additional on-call pay uplifts and call out payments. * Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. * An industry-leading pension scheme and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. * Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. * Hybrid working between home and office, with flexibility given dependent on personal preference and needs. * Flexitime policy. * Heavily discounted staff parking rates. You'll have the responsibility of managing, maintaining, supporting, and developing the organisation's server and storage infrastructure. You will play a crucial role in ensuring the availability, performance, and security of the server and storage environment, meeting both local and national guidelines. This is an exciting opportunity to make a significant impact on the IT infrastructure of our client's organisation. Responsibilities: * Manage the day-to-day operations and personal development of the Infrastructure Support Team. * Resolve highly complex IT infrastructure systems issues promptly and efficiently to ensure 24/7 availability and performance. * Prioritise and deliver the resolution of complex issues within agreed service level agreements (SLAs). * Design, develop, implement, and maintain integrated server and storage solutions throughout the organisation. * Proactively monitor and manage the organisation's server and storage, identifying trends and resolving user, network, and security issues. * Provide expert advice and support to team members, staff, customers, and third-party organisations as required. * Install and configure systems within your area of responsibility, ensuring proper documentation and adjustment of support and monitoring systems. Requirements: * Extensive experience in IT server infrastructure, including Active Directory, DNS & DHCP, Certificates, Security, Backup & Restore applications, and methodologies. * Specialised knowledge and expertise in SAN technologies and vitalisation. * Advanced skills in Microsoft Office applications. * Excellent understanding of information security threats and countermeasures. * Experience in interpreting legal/national guidance and implementing appropriate processes/procedures. * Strong problem-solving skills and ability to recommend effective solutions. At our client's organisation, they foster a positive and inclusive culture that values continuous learning and professional development. In addition to competitive compensation and benefits, they offer opportunities for growth and career advancement. If you are ready to take your IT Infrastructure Engineering career to the next level, apply now! Join our client's team and contribute to the success of their organisation. Your technical expertise and passion for technology will be greatly appreciated and rewarded. Don't miss out on this exciting opportunity - apply today!
30/04/2024
Full time
Are you an experienced IT Infrastructure Engineer looking for a new challenge? Our reputable client is seeking a motivated and skilled Senior IT Infrastructure Engineer to join their dynamic team. If you have a passion for technology, this could be the perfect opportunity for you! What's in it for you? The successful candidate will be able to benefit from the below offering: * A basic salary package between £43k - £50k, dependent on experience. * Additional on-call pay uplifts and call out payments. * Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. * An industry-leading pension scheme and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. * Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. * Hybrid working between home and office, with flexibility given dependent on personal preference and needs. * Flexitime policy. * Heavily discounted staff parking rates. You'll have the responsibility of managing, maintaining, supporting, and developing the organisation's server and storage infrastructure. You will play a crucial role in ensuring the availability, performance, and security of the server and storage environment, meeting both local and national guidelines. This is an exciting opportunity to make a significant impact on the IT infrastructure of our client's organisation. Responsibilities: * Manage the day-to-day operations and personal development of the Infrastructure Support Team. * Resolve highly complex IT infrastructure systems issues promptly and efficiently to ensure 24/7 availability and performance. * Prioritise and deliver the resolution of complex issues within agreed service level agreements (SLAs). * Design, develop, implement, and maintain integrated server and storage solutions throughout the organisation. * Proactively monitor and manage the organisation's server and storage, identifying trends and resolving user, network, and security issues. * Provide expert advice and support to team members, staff, customers, and third-party organisations as required. * Install and configure systems within your area of responsibility, ensuring proper documentation and adjustment of support and monitoring systems. Requirements: * Extensive experience in IT server infrastructure, including Active Directory, DNS & DHCP, Certificates, Security, Backup & Restore applications, and methodologies. * Specialised knowledge and expertise in SAN technologies and vitalisation. * Advanced skills in Microsoft Office applications. * Excellent understanding of information security threats and countermeasures. * Experience in interpreting legal/national guidance and implementing appropriate processes/procedures. * Strong problem-solving skills and ability to recommend effective solutions. At our client's organisation, they foster a positive and inclusive culture that values continuous learning and professional development. In addition to competitive compensation and benefits, they offer opportunities for growth and career advancement. If you are ready to take your IT Infrastructure Engineering career to the next level, apply now! Join our client's team and contribute to the success of their organisation. Your technical expertise and passion for technology will be greatly appreciated and rewarded. Don't miss out on this exciting opportunity - apply today!
Cisco Network Engineer Contract daily rate role Madrid Must be a Madrid resident, hybrid onsite work Monday to Friday Schedule: * Monday to Friday Hybrid onsite in Madrid Spain, Nights and Weekends as needed. * Some Travel within Europe * After hour support of Latin American in Evening * On call rotation one week every other month Additional Skills: * Fluent in Spanish and English required. Required Education and Experience 3+ years' experience in the following topics: * Designing, implementing, and troubleshooting Cisco LAN networks Switches Catalyst 9200,9500 and 9400 series Switches * Basic Experience configuring and troubleshooting Cisco 9800 Series Wireless LAN Controllers, along with Cisco Access Points * Basic understanding of wireless client troubleshooting * Experience working in a large enterprise network or medium sized network * Solid understanding of any Firewalls ie PaloAlto and or Checkpoint * Experience with SolarWinds NCM, Orion, IPAM and other Network Monitoring Platforms * Hands-on experience with Cisco ISE is a plus * Basic understanding of several routing protocols OSPF, EIGRP and BGP * Proficient understanding of switching and layer 2 spanning tree technologies * Hands-on experience working with Internal/External DNS, IPAM and DHCP * Hands-on experience working with Cisco Catalyst/Nexus Switches, configuring Layer 2/3, performing IOS upgrades and practical troubleshooting. * SDWAN experience a Plus * Cisco CCNA or CCNP certification or several years of comparable experience Hands on work to include: * Configuring, rack & stack network equipment. * Ability to lift 10 kilos * Track and manage onsite inventory. * Shipping and receiving of network equipment.
29/04/2024
Project-based
Cisco Network Engineer Contract daily rate role Madrid Must be a Madrid resident, hybrid onsite work Monday to Friday Schedule: * Monday to Friday Hybrid onsite in Madrid Spain, Nights and Weekends as needed. * Some Travel within Europe * After hour support of Latin American in Evening * On call rotation one week every other month Additional Skills: * Fluent in Spanish and English required. Required Education and Experience 3+ years' experience in the following topics: * Designing, implementing, and troubleshooting Cisco LAN networks Switches Catalyst 9200,9500 and 9400 series Switches * Basic Experience configuring and troubleshooting Cisco 9800 Series Wireless LAN Controllers, along with Cisco Access Points * Basic understanding of wireless client troubleshooting * Experience working in a large enterprise network or medium sized network * Solid understanding of any Firewalls ie PaloAlto and or Checkpoint * Experience with SolarWinds NCM, Orion, IPAM and other Network Monitoring Platforms * Hands-on experience with Cisco ISE is a plus * Basic understanding of several routing protocols OSPF, EIGRP and BGP * Proficient understanding of switching and layer 2 spanning tree technologies * Hands-on experience working with Internal/External DNS, IPAM and DHCP * Hands-on experience working with Cisco Catalyst/Nexus Switches, configuring Layer 2/3, performing IOS upgrades and practical troubleshooting. * SDWAN experience a Plus * Cisco CCNA or CCNP certification or several years of comparable experience Hands on work to include: * Configuring, rack & stack network equipment. * Ability to lift 10 kilos * Track and manage onsite inventory. * Shipping and receiving of network equipment.
Job Title: Mobile Packet Core & RAN Optimisation Expert Location: Reading & Remote Job Type: Contract Duration: 6 month initially Start Date: 1st May 2024 Pay Rate: TBC Flint UK Technology Services is looking for a Mobile Packet Core & RAN Optimisation Expert to join one of our telecommunications clients. We are looking for someone with a deep understanding of 3G, 4G and 5G packet Core Network architecture & operation as well as good understanding of RAN performance and demonstrable E2E optimization expertise in improving data customer experience via suggesting Network tuning & design changes as well interfacing with the packet core operations team to resolve ongoing systematic issues. Responsibilities: Monitor network performance through RAN and Core network OSS KPIs as well as crowdsource data. Work as Part of the network performance improvement team to deliver analysis for 4G and 5G Network performance through Drive test, network traces, crowd data and KPI analysis to improve the overall network performance focused on these technologies. Propose and pursue the required Packet Data Performance Improvement Design recommendation and changes. Suggest different features & parameter improvements to support the End-to-End Performance objectives related to Packet Data Performance Drive continuous improvements in Network Performance by focusing on Customer experience KPIs. Work in conjunction with team of E2E RAN, IMS Core & Transmission Design teams to ensure appropriate End to End solutions are delivered & ensure Packet Core Network Performance & Customer experience KPI Targets are maintained/exceeded. Skills, Experience and Qualifications Be an expert in Evolved Packet Core Network (MME, Packet Gateway, PCRF,) & preferably IMS Core (CSCF, MTAS - Multimedia Telephony Application Server, SBG, BGF/MRF). Good working knowledge of 3G MPC elements (GGSN, SGSN, DNS) and associated interfaces including key protocols including GTP, Radius, Diameter, RANAP and MAP. Deep Understanding of End-to-End VoLTE Solution and understanding of enriched communication services solutions Must have deep knowledge of Packet Troubleshooting and trace analysis. You will have experience using network statistics, network traces and drive trialling logs to analyse and improve network performance. Tracing tools eg Wireshark, NetScout, Empirix Must have wide experience in troubleshooting HW, SW & Signalling flow problems. Ability to provide technical solutions for network performance & optimisation of 4G and 5G networks. Five or more years of experience in an Established Mobile Network Operator or Vendor/Consultancy with genuine experience in technical projects with LTE/VoLTE/5G technology. Demonstrate the ability to communicate with multiple stakeholders within the organisation and ability to convert business requirements into a technical solution. You will have strong communication and presentation skills including presenting complex technical information in simple terms. BA/BS degree in computer science, telecommunication, electrical engineer or equivalent Excellent working knowledge of MS Office tools including Word, Powerpoint & Excel.
29/04/2024
Project-based
Job Title: Mobile Packet Core & RAN Optimisation Expert Location: Reading & Remote Job Type: Contract Duration: 6 month initially Start Date: 1st May 2024 Pay Rate: TBC Flint UK Technology Services is looking for a Mobile Packet Core & RAN Optimisation Expert to join one of our telecommunications clients. We are looking for someone with a deep understanding of 3G, 4G and 5G packet Core Network architecture & operation as well as good understanding of RAN performance and demonstrable E2E optimization expertise in improving data customer experience via suggesting Network tuning & design changes as well interfacing with the packet core operations team to resolve ongoing systematic issues. Responsibilities: Monitor network performance through RAN and Core network OSS KPIs as well as crowdsource data. Work as Part of the network performance improvement team to deliver analysis for 4G and 5G Network performance through Drive test, network traces, crowd data and KPI analysis to improve the overall network performance focused on these technologies. Propose and pursue the required Packet Data Performance Improvement Design recommendation and changes. Suggest different features & parameter improvements to support the End-to-End Performance objectives related to Packet Data Performance Drive continuous improvements in Network Performance by focusing on Customer experience KPIs. Work in conjunction with team of E2E RAN, IMS Core & Transmission Design teams to ensure appropriate End to End solutions are delivered & ensure Packet Core Network Performance & Customer experience KPI Targets are maintained/exceeded. Skills, Experience and Qualifications Be an expert in Evolved Packet Core Network (MME, Packet Gateway, PCRF,) & preferably IMS Core (CSCF, MTAS - Multimedia Telephony Application Server, SBG, BGF/MRF). Good working knowledge of 3G MPC elements (GGSN, SGSN, DNS) and associated interfaces including key protocols including GTP, Radius, Diameter, RANAP and MAP. Deep Understanding of End-to-End VoLTE Solution and understanding of enriched communication services solutions Must have deep knowledge of Packet Troubleshooting and trace analysis. You will have experience using network statistics, network traces and drive trialling logs to analyse and improve network performance. Tracing tools eg Wireshark, NetScout, Empirix Must have wide experience in troubleshooting HW, SW & Signalling flow problems. Ability to provide technical solutions for network performance & optimisation of 4G and 5G networks. Five or more years of experience in an Established Mobile Network Operator or Vendor/Consultancy with genuine experience in technical projects with LTE/VoLTE/5G technology. Demonstrate the ability to communicate with multiple stakeholders within the organisation and ability to convert business requirements into a technical solution. You will have strong communication and presentation skills including presenting complex technical information in simple terms. BA/BS degree in computer science, telecommunication, electrical engineer or equivalent Excellent working knowledge of MS Office tools including Word, Powerpoint & Excel.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
25/04/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
25/04/2024
Full time
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.