3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K
17/05/2024
Full time
3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K
M365/Power Platform Solutions Architect Location Based at client locations or working remotely Salary Negotiable, plus company benefits Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Solutions Architect to join our dynamic team. As a M365/Power Platform Solutions Architect, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. The role will involve assessing new methods and technologies (within the power platform and outside) to inform the direction of the development, before implementing recommendations. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad: Glassdoor score of 4.6/5 98% of our staff would recommend Triad to a friend 100% CEO approval "At Triad, I've felt a sense of support and community from day one. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. Responsibilities Solution Design and Architecture: Collaborate with business stakeholders to understand requirements and translate them into technical solutions leveraging the Power Platform. Design end-to-end solutions on Power Platform, considering scalability, security, and performance aspects. Experience architecting C# solutions. Technical Leadership: Provide technical leadership and guidance to development teams on Power Platform best practices. Mentor and coach team members to enhance their Power Platform skills and knowledge. Customisation and Development: Develop custom Power Apps, Power Automate flows, and Power BI reports to meet business requirements. Create and customise entities, fields, forms, and views in Dataverse. Integration: Design and implement integrations between Power Platform and other enterprise systems. Work with APIs and connectors to ensure seamless data flow between Power Platform and external systems. Governance and Compliance: Define and implement governance policies for Power Platform usage. Ensure compliance with organisational and industry-specific regulations. Performance Optimisation: Monitor and optimise the performance of Power Platform solutions. Identify and resolve performance bottlenecks and scalability issues. Documentation: Create and maintain comprehensive technical documentation for Power Platform solutions. Document best practices, guidelines, and standards for Power Platform development. Qualifications: Hold current SC-level security clearance. Bachelor's degree in computer science, Information Technology, or a related field. Proven experience as a Technical Architect with a focus on Microsoft Power Platform. In-depth knowledge of Power Apps, Power Automate, Power BI, Dataverse, and substantial experience in C# architecture. Strong understanding of Datamodelling and relational database concepts. Experience in designing and implementing complex Power Platform solutions. Familiarity with Microsoft Azure services and integration capabilities. Excellent communication and interpersonal skills. Relevant certifications in Power Platform are a plus. Preferred Skills: Microsoft Certified: Power Platform Solution Architect Expert. Experience with Power Virtual Agents. Knowledge of AI and machine learning concepts within Power Platform. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). What do our colleagues have to say? Please see for yourself on Glassdoor and our "Day in the life" videos at the top of our Career Page Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
17/05/2024
Full time
M365/Power Platform Solutions Architect Location Based at client locations or working remotely Salary Negotiable, plus company benefits Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Solutions Architect to join our dynamic team. As a M365/Power Platform Solutions Architect, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. The role will involve assessing new methods and technologies (within the power platform and outside) to inform the direction of the development, before implementing recommendations. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad: Glassdoor score of 4.6/5 98% of our staff would recommend Triad to a friend 100% CEO approval "At Triad, I've felt a sense of support and community from day one. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. Responsibilities Solution Design and Architecture: Collaborate with business stakeholders to understand requirements and translate them into technical solutions leveraging the Power Platform. Design end-to-end solutions on Power Platform, considering scalability, security, and performance aspects. Experience architecting C# solutions. Technical Leadership: Provide technical leadership and guidance to development teams on Power Platform best practices. Mentor and coach team members to enhance their Power Platform skills and knowledge. Customisation and Development: Develop custom Power Apps, Power Automate flows, and Power BI reports to meet business requirements. Create and customise entities, fields, forms, and views in Dataverse. Integration: Design and implement integrations between Power Platform and other enterprise systems. Work with APIs and connectors to ensure seamless data flow between Power Platform and external systems. Governance and Compliance: Define and implement governance policies for Power Platform usage. Ensure compliance with organisational and industry-specific regulations. Performance Optimisation: Monitor and optimise the performance of Power Platform solutions. Identify and resolve performance bottlenecks and scalability issues. Documentation: Create and maintain comprehensive technical documentation for Power Platform solutions. Document best practices, guidelines, and standards for Power Platform development. Qualifications: Hold current SC-level security clearance. Bachelor's degree in computer science, Information Technology, or a related field. Proven experience as a Technical Architect with a focus on Microsoft Power Platform. In-depth knowledge of Power Apps, Power Automate, Power BI, Dataverse, and substantial experience in C# architecture. Strong understanding of Datamodelling and relational database concepts. Experience in designing and implementing complex Power Platform solutions. Familiarity with Microsoft Azure services and integration capabilities. Excellent communication and interpersonal skills. Relevant certifications in Power Platform are a plus. Preferred Skills: Microsoft Certified: Power Platform Solution Architect Expert. Experience with Power Virtual Agents. Knowledge of AI and machine learning concepts within Power Platform. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). What do our colleagues have to say? Please see for yourself on Glassdoor and our "Day in the life" videos at the top of our Career Page Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
Power Platform Developer Location: Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Developer to join our dynamic team. As a M365/Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad Glassdoor score Triad at a whopping 4.6/5 98% of our staff say they'd recommend Triad to a friend 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. At Triad, we foster the development of diverse skill sets whilst supporting training in specialisms that you excel at. Core Requirements Excellent communication skills. Experience working within Agile Contribute to the development and delivery of new applications and services to support the client's ICT strategy and business objectives. Development, administration and support of Microsoft Technologies including Dynamics 365, SharePoint and M365 suite including bespoke applications built with Power Platform. An ability to deliver innovative Dynamics 365, Power Platform and SharePoint online solutions through all stages of the development life cycle. Experience building Canvas and Model Driven Power Apps. Configuration and customisation of Dynamics 365 and SharePoint Online and associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality. Familiarity with Microsoft Power BI. Awareness of the different products in the Microsoft solutions suite. Eagerness to apply fundamental software engineering skills irrespective of the platform, language or business domain. A passion for all things technical. A mental catalogue of thoughts and ideas they are burning to explore. The initiative and entrepreneurial spirit to generate new technical projects, challenge existing processes and develop and enhance development practices. Nice-to-Have: Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). Interested? If this role is of interest to you or you require any further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc is a signatory of the Tech Talent Charter aiming for greater inclusion and diversity in technology roles. In addition, as a Disability Confident Committed employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
17/05/2024
Full time
Power Platform Developer Location: Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Developer to join our dynamic team. As a M365/Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad Glassdoor score Triad at a whopping 4.6/5 98% of our staff say they'd recommend Triad to a friend 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. At Triad, we foster the development of diverse skill sets whilst supporting training in specialisms that you excel at. Core Requirements Excellent communication skills. Experience working within Agile Contribute to the development and delivery of new applications and services to support the client's ICT strategy and business objectives. Development, administration and support of Microsoft Technologies including Dynamics 365, SharePoint and M365 suite including bespoke applications built with Power Platform. An ability to deliver innovative Dynamics 365, Power Platform and SharePoint online solutions through all stages of the development life cycle. Experience building Canvas and Model Driven Power Apps. Configuration and customisation of Dynamics 365 and SharePoint Online and associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality. Familiarity with Microsoft Power BI. Awareness of the different products in the Microsoft solutions suite. Eagerness to apply fundamental software engineering skills irrespective of the platform, language or business domain. A passion for all things technical. A mental catalogue of thoughts and ideas they are burning to explore. The initiative and entrepreneurial spirit to generate new technical projects, challenge existing processes and develop and enhance development practices. Nice-to-Have: Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). Interested? If this role is of interest to you or you require any further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc is a signatory of the Tech Talent Charter aiming for greater inclusion and diversity in technology roles. In addition, as a Disability Confident Committed employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
People Source Consulting Ltd
Basingstoke, Hampshire
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/05/2024
Project-based
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Michael Bailey Associates - Amsterdam
Den Haag, Zuid-Holland
General Information: Job Title: Information Security Officer Location: The Hague Contract to hire: (12 months) Salary indication: 85.000 - 95.000 Location: The Hague Role Overview: As an Information Security Officer, you will be responsible for managing 2nd line Information Security operations. Your role will encompass various aspects of the organization, aimed at enhancing the Information Security Management Framework. You will support the Lead Information Security in daily management tasks, ensuring robust and up-to-date security policies, controls, and risk management practices. ORM function is responsible for actively promoting a "no shock" operating environment, a transparent and consistent management framework of operational risks across all business units internationally. Key Responsibilities: Translate organizational needs, market standards, and regulatory requirements into effective policies and controls, maintaining their relevance and accuracy. Develop and maintain management information, including Key Risk Indicators (KRIs). Oversee the implementation and adherence to information security policies. Support policy execution, including outsourcing and third-party risk assessments. Conduct information security awareness and training programs. Information Security is an important part of our client's operating environment and has implemented a robust set of controls, including policies. These controls need to be monitored, reviewed, and improved, where necessary, to ensure that the specific security and business objectives are met. Next to that, comprehensive reporting and awareness is part of the function. You will also participate in projects and change initiatives, ensuring the integration of information security requirements throughout these processes. Building strong internal relationships and providing expert guidance to stakeholders will be crucial to your success in this role. Qualifications and Skills: Proven experience as an Information Security professional, particularly with policies and control frameworks. Background in the Financial service sector. Relevant certifications such as CISSP, CISM, CISA, or CRISC. Preferred background in IT. Ability to maintain an overview and focus on critical issues. Professional attitude and innovative mindset. Strong analytical and communication skills, capable of translating InfoSec concepts to senior management and vice versa. Relevant Bachelor's and/or Master's degree. Minimum of 5 years of relevant working experience. Fluency in English; proficiency in Dutch is a plus. In case you're interested in exploring this opportunity, please feel free to apply. We'll schedule a meeting promptly. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
17/05/2024
General Information: Job Title: Information Security Officer Location: The Hague Contract to hire: (12 months) Salary indication: 85.000 - 95.000 Location: The Hague Role Overview: As an Information Security Officer, you will be responsible for managing 2nd line Information Security operations. Your role will encompass various aspects of the organization, aimed at enhancing the Information Security Management Framework. You will support the Lead Information Security in daily management tasks, ensuring robust and up-to-date security policies, controls, and risk management practices. ORM function is responsible for actively promoting a "no shock" operating environment, a transparent and consistent management framework of operational risks across all business units internationally. Key Responsibilities: Translate organizational needs, market standards, and regulatory requirements into effective policies and controls, maintaining their relevance and accuracy. Develop and maintain management information, including Key Risk Indicators (KRIs). Oversee the implementation and adherence to information security policies. Support policy execution, including outsourcing and third-party risk assessments. Conduct information security awareness and training programs. Information Security is an important part of our client's operating environment and has implemented a robust set of controls, including policies. These controls need to be monitored, reviewed, and improved, where necessary, to ensure that the specific security and business objectives are met. Next to that, comprehensive reporting and awareness is part of the function. You will also participate in projects and change initiatives, ensuring the integration of information security requirements throughout these processes. Building strong internal relationships and providing expert guidance to stakeholders will be crucial to your success in this role. Qualifications and Skills: Proven experience as an Information Security professional, particularly with policies and control frameworks. Background in the Financial service sector. Relevant certifications such as CISSP, CISM, CISA, or CRISC. Preferred background in IT. Ability to maintain an overview and focus on critical issues. Professional attitude and innovative mindset. Strong analytical and communication skills, capable of translating InfoSec concepts to senior management and vice versa. Relevant Bachelor's and/or Master's degree. Minimum of 5 years of relevant working experience. Fluency in English; proficiency in Dutch is a plus. In case you're interested in exploring this opportunity, please feel free to apply. We'll schedule a meeting promptly. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
We are currently looking on behalf of one of our important clients for a Atlassian System Administrator (JIRA/Confluence). The role is a permanent position based in Fribourg Canton & comes with some home office flexibility. Your Role: Operate & maintain internal task management & wiki tools (JIRA/Confluence). Develop, implement & ensure standards & guidelines for the tools & their application. Ensure support for users, Continuously develop tools including the implementation & update of new & existing features, plugins & releases. Act as a first point of contact for user questions & support. Consult & support migration & implementation of processes in JIRA & Confluence. Create & configure Confluence areas & JIRA projects. Assist in the creation & management of Global Confluence Template documents. Develop, deliver & update training sessions & material for users from beginner to administrator level. Maintain contact with external providers (service providers, Atlassian & third party application vendors). Your Skills & Experience: From 1 to 7 years of professional experience with Jira & Confluence including experience from both a User & Administration perspective. Ideally experienced in Programming (eg JavaScript or Python) & Software Tools. Any experience in Agile methods is considered a plus. Your Profile: Completed Computer Science education. Strong communication skills & both customer & team-oriented. Fluent in English (spoken & written), German language skills are considered highly advantageous.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Atlassian System Administrator (JIRA/Confluence). The role is a permanent position based in Fribourg Canton & comes with some home office flexibility. Your Role: Operate & maintain internal task management & wiki tools (JIRA/Confluence). Develop, implement & ensure standards & guidelines for the tools & their application. Ensure support for users, Continuously develop tools including the implementation & update of new & existing features, plugins & releases. Act as a first point of contact for user questions & support. Consult & support migration & implementation of processes in JIRA & Confluence. Create & configure Confluence areas & JIRA projects. Assist in the creation & management of Global Confluence Template documents. Develop, deliver & update training sessions & material for users from beginner to administrator level. Maintain contact with external providers (service providers, Atlassian & third party application vendors). Your Skills & Experience: From 1 to 7 years of professional experience with Jira & Confluence including experience from both a User & Administration perspective. Ideally experienced in Programming (eg JavaScript or Python) & Software Tools. Any experience in Agile methods is considered a plus. Your Profile: Completed Computer Science education. Strong communication skills & both customer & team-oriented. Fluent in English (spoken & written), German language skills are considered highly advantageous.
Laboratory Assistant vacancy requiring profound Production and Supply knowledge for our Valais based client in the agricultural sector . Your tasks: Conducting laboratory research activities, recording observations and measurements, and reporting results Maintaining cleanliness and operational efficiency of cleanrooms and equipment, including coordination with third-party cleaning vendors Managing receipt, inspection, and stocking of raw materials and laboratory equipment Supervising and coordinating the manufacturing of active ingredients and intermediates, ensuring adherence to safety and efficiency protocols Executing all phases of crop protection or seed production, optimizing manufacturing and logistics infrastructure to enhance supply reliability and quality Supporting logistics and order management, recommending process improvements for optimal operation and distribution efficiency Your experience/knowledge: Extensive experience in a laboratory setting, including research activities and reporting results Solid background in Production and Supply, including Logistics, order management, customer service, and distribution activities Proficiency in operating laboratory equipment and machines, following established procedures Experience in crop protection or seed production for various vegetables like small-seeded vegetables, broccoli, cauliflower, celery, or squash University degree in a relevant field or equivalent experience Language skills: French and English - fluent in written and spoken Your soft skills: Creativity and latitude in problem-solving and task execution Excellent communication skills with internal colleagues and external vendors Location: Valais, Switzerland Sector: Agriculture Start: ASAP Duration: 06MM+ Ref .Nr.: BH21658 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
17/05/2024
Project-based
Laboratory Assistant vacancy requiring profound Production and Supply knowledge for our Valais based client in the agricultural sector . Your tasks: Conducting laboratory research activities, recording observations and measurements, and reporting results Maintaining cleanliness and operational efficiency of cleanrooms and equipment, including coordination with third-party cleaning vendors Managing receipt, inspection, and stocking of raw materials and laboratory equipment Supervising and coordinating the manufacturing of active ingredients and intermediates, ensuring adherence to safety and efficiency protocols Executing all phases of crop protection or seed production, optimizing manufacturing and logistics infrastructure to enhance supply reliability and quality Supporting logistics and order management, recommending process improvements for optimal operation and distribution efficiency Your experience/knowledge: Extensive experience in a laboratory setting, including research activities and reporting results Solid background in Production and Supply, including Logistics, order management, customer service, and distribution activities Proficiency in operating laboratory equipment and machines, following established procedures Experience in crop protection or seed production for various vegetables like small-seeded vegetables, broccoli, cauliflower, celery, or squash University degree in a relevant field or equivalent experience Language skills: French and English - fluent in written and spoken Your soft skills: Creativity and latitude in problem-solving and task execution Excellent communication skills with internal colleagues and external vendors Location: Valais, Switzerland Sector: Agriculture Start: ASAP Duration: 06MM+ Ref .Nr.: BH21658 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Dynamics 365 Environments & Security Analyst Food Manufacturer Remote 3x per week On-site 2x per week in the North West of England £45,000 - £55,000 per annum (Interviews available Monday 20th May) As an Environmental Services Analyst, you will be responsible for delivering services, support, and maintenance for our clients system/software environments and assisting in related projects. Working within a team of environmental service analysts, you will support and improve the applications in their portfolio. Your role includes ensuring effective support across the portfolio and maintaining knowledge of other systems. You will need technical expertise in environmental software management and experience in managing and troubleshooting technical issues. Day to day duties: Manage and support system/software environments and associated technologies. Guide and manage updates to keep products aligned with Microsoft guidelines. Assist in gathering requirements and provide design guidance for system environment projects. Manage development, customizations, and integrations to meet business needs. Review design proposals and provide technical direction and recommendations. Communicate effectively with internal and external teams. Work with implementation teams to develop solution proposals, including scope, assumptions, implementation plans, and technology options. Stay informed about third-party software vendors to leverage complementary offerings and compare solutions. Provide best practices and solution alternatives in functional or technical design documents. Offer additional technical support for other solutions within the application portfolio. Continuously update supporting documentation within the application portfolio. Requirements: (Please don't apply if you don't have the below) 3+ years of experience managing system/software environments. Strong experience with D365FO security and environments. Experience in implementing, configuring, and updating software/system environments. Proven ability to create innovative solutions to solve complex business requirements and streamline/automate business processes. Strong analytical, problem-solving, organizational, interpersonal, and communication skills. Experience creating functional and technical specifications for improvement projects, including configuration changes, data migration, and system integrations. Experience building and configuring business workflows. Ability to schedule work and ensure timely completion. Strong experience within ADO, SYS Admin & LCS Environments. Get in touch and send your up-to-date CV to (see below)/CLICK APPLY (My client does not offer sponsorhip for this position)
16/05/2024
Full time
Dynamics 365 Environments & Security Analyst Food Manufacturer Remote 3x per week On-site 2x per week in the North West of England £45,000 - £55,000 per annum (Interviews available Monday 20th May) As an Environmental Services Analyst, you will be responsible for delivering services, support, and maintenance for our clients system/software environments and assisting in related projects. Working within a team of environmental service analysts, you will support and improve the applications in their portfolio. Your role includes ensuring effective support across the portfolio and maintaining knowledge of other systems. You will need technical expertise in environmental software management and experience in managing and troubleshooting technical issues. Day to day duties: Manage and support system/software environments and associated technologies. Guide and manage updates to keep products aligned with Microsoft guidelines. Assist in gathering requirements and provide design guidance for system environment projects. Manage development, customizations, and integrations to meet business needs. Review design proposals and provide technical direction and recommendations. Communicate effectively with internal and external teams. Work with implementation teams to develop solution proposals, including scope, assumptions, implementation plans, and technology options. Stay informed about third-party software vendors to leverage complementary offerings and compare solutions. Provide best practices and solution alternatives in functional or technical design documents. Offer additional technical support for other solutions within the application portfolio. Continuously update supporting documentation within the application portfolio. Requirements: (Please don't apply if you don't have the below) 3+ years of experience managing system/software environments. Strong experience with D365FO security and environments. Experience in implementing, configuring, and updating software/system environments. Proven ability to create innovative solutions to solve complex business requirements and streamline/automate business processes. Strong analytical, problem-solving, organizational, interpersonal, and communication skills. Experience creating functional and technical specifications for improvement projects, including configuration changes, data migration, and system integrations. Experience building and configuring business workflows. Ability to schedule work and ensure timely completion. Strong experience within ADO, SYS Admin & LCS Environments. Get in touch and send your up-to-date CV to (see below)/CLICK APPLY (My client does not offer sponsorhip for this position)
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
16/05/2024
Full time
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
16/05/2024
Full time
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
16/05/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
15/05/2024
Full time
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
15/05/2024
Full time
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
15/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
15/05/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
The role As QHSSE Coordinator you are responsible for SEA-KIT s Quality, Health, Safety, Security and Environment (QHSSE) guidelines and for ensuring that the company is in compliance with published policies, supporting standards and legislative framework. You coordinate and lead the QHSSE assurance activities for SEA-KIT, ensuring high standards are achieved and maintained across the company and its activities, and specifically the build/fit-out of its uncrewed surface vessels (USVs). Lead investigations into HSE incidents and near misses and coordinate the actions and responses arising from these. Provide day-to-day QHSSE advice and active assistance by ensuring that good standards and practices are identified, developed, implemented and adhered to across SEA-KIT s design, build, testing and commissioning operations. Define, lead and oversee all Quality processes in SEA-KIT s design, build and testing of its products. Perform quality checks and instigate problem solving to investigate and resolve any issues identified. Review non-conformances identified during the build/fit-out and testing of SEA-KIT s USVs to improve the quality of the vessel design and build. Lead the company s ISO 9001 annual recertification, and oversee external reviews and audits to maintain certification. Lead the implementation of required management systems and processes required for additional ISO certifications. SEA-KIT s head office and manufacturing yard is based in Tollesbury, Essex. The role involves some travel within the UK and potentially to international locations. Responsibilities Generate and cultivate a strong culture of HSE awareness. Management, implementation, maintenance and continuous improvement of the company s management system. Ensure adherence to relevant procedures. Lead investigations into HSE incidents and near misses. Review all Hazard Observation Cards (HOCs) submitted. Coordinate and close out actions arising from incidents, near misses and HOCs. Generate and cultivate a culture of high quality workmanship and rigorous testing standards. Ensure adherence by SEA-KIT staff and contracted third parties to relevant procedures Ensure QA/QC processes are in place and followed by all relevant staff. Monitor and update the company on updates or changes to legal or regulatory requirements. Oversee updates to and reviews of the company s Quality and HSE processes and procedures. Review all non-conformances and ensure follow-up actions are implemented and closed out. Provide management updates at monthly HSE meetings and monthly/quarterly management team meetings, including reports for senior management as required. Who we re looking for You have the right to work in the UK. You hold a bachelor s degree (preferred). You have a track record in Quality and HSE systems and assurance, with relevant QHSSE experience in a manufacturing and/or project environment. Experience in the implementation and maintenance of a Quality Management System/ ISO certification is essential. You are well organised, with good analytical and critical thinking skills, and excellent verbal and written communication skills. You are flexible and will be available for weekend or out of hours work, and willing and able to travel as required. What we offer SEA-KIT provides a positive and dynamic work environment. You will gain immersive experience, where you will be at the forefront of cutting-edge technology, with opportunities to stretch and develop yourself whilst contributing to the emerging market of carbon-reducing uncrewed surface vessels.
15/05/2024
Full time
The role As QHSSE Coordinator you are responsible for SEA-KIT s Quality, Health, Safety, Security and Environment (QHSSE) guidelines and for ensuring that the company is in compliance with published policies, supporting standards and legislative framework. You coordinate and lead the QHSSE assurance activities for SEA-KIT, ensuring high standards are achieved and maintained across the company and its activities, and specifically the build/fit-out of its uncrewed surface vessels (USVs). Lead investigations into HSE incidents and near misses and coordinate the actions and responses arising from these. Provide day-to-day QHSSE advice and active assistance by ensuring that good standards and practices are identified, developed, implemented and adhered to across SEA-KIT s design, build, testing and commissioning operations. Define, lead and oversee all Quality processes in SEA-KIT s design, build and testing of its products. Perform quality checks and instigate problem solving to investigate and resolve any issues identified. Review non-conformances identified during the build/fit-out and testing of SEA-KIT s USVs to improve the quality of the vessel design and build. Lead the company s ISO 9001 annual recertification, and oversee external reviews and audits to maintain certification. Lead the implementation of required management systems and processes required for additional ISO certifications. SEA-KIT s head office and manufacturing yard is based in Tollesbury, Essex. The role involves some travel within the UK and potentially to international locations. Responsibilities Generate and cultivate a strong culture of HSE awareness. Management, implementation, maintenance and continuous improvement of the company s management system. Ensure adherence to relevant procedures. Lead investigations into HSE incidents and near misses. Review all Hazard Observation Cards (HOCs) submitted. Coordinate and close out actions arising from incidents, near misses and HOCs. Generate and cultivate a culture of high quality workmanship and rigorous testing standards. Ensure adherence by SEA-KIT staff and contracted third parties to relevant procedures Ensure QA/QC processes are in place and followed by all relevant staff. Monitor and update the company on updates or changes to legal or regulatory requirements. Oversee updates to and reviews of the company s Quality and HSE processes and procedures. Review all non-conformances and ensure follow-up actions are implemented and closed out. Provide management updates at monthly HSE meetings and monthly/quarterly management team meetings, including reports for senior management as required. Who we re looking for You have the right to work in the UK. You hold a bachelor s degree (preferred). You have a track record in Quality and HSE systems and assurance, with relevant QHSSE experience in a manufacturing and/or project environment. Experience in the implementation and maintenance of a Quality Management System/ ISO certification is essential. You are well organised, with good analytical and critical thinking skills, and excellent verbal and written communication skills. You are flexible and will be available for weekend or out of hours work, and willing and able to travel as required. What we offer SEA-KIT provides a positive and dynamic work environment. You will gain immersive experience, where you will be at the forefront of cutting-edge technology, with opportunities to stretch and develop yourself whilst contributing to the emerging market of carbon-reducing uncrewed surface vessels.
Intuition IT Solutions Ltd
Cirencester, Gloucestershire
Main Purpose of Job: To be a servant leader and coach for an Agile Release Train (ART). The Release Train Engineer's main responsibilities will be to facilitate the ART events and processes and assist the teams on the ART in delivering value. The Release Train Engineer will have at least four year's Agile experience with a proven track record of delivering multiple products using Scrum or Kanban within a SAFe environment and at least two years working as a Senior Scrum Master. Working with the Agile Coaches, the Release Train Engineer will educate Scrum teams in SAFe, Agile, Scrum and Kanban values and principles. They will help develop and implement the strategy for Agile adoption and transformation within Intellect. Key Responsibilities of the Job: Lead the delivery teams on the ART through development and delivery. Facilitate all ART level ceremonies including but not limited to Program Increment (PI) Planning, System Demo, Inspect & Adapt and ART sync events. Manage and optimise the flow of value through the Program Kanban Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of a Program vision, Program roadmap and Program backlog, through pre and post PI planning events. Establish and communicate the calendar for Program Increments (PIs) and Iterations Summarise team PI objectives into Program PI objectives and socialise them for visibility and transparency. Assist in tracking the execution of features and capabilities. Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary The jobholder will act in accordance with the following conduct standards (applicable for all staff): Individual Conduct Standards/Rules You must act with integrity. You must act with due skill, care and diligence. You must be open and co-operative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. Requirements of the Job: People Management Responsibilities: Facilitate and motivate an Agile Release Train (ART), providing support, guidance, and assistance as required to meet Program objectives and Agile and Scrum values and principles. An ART at Intellect Salesforce Program typically consists of between 5 and 12 teams of around 50 to 125 Individuals. Develop and mentor between 5 and 12 Scrum master's on the ART. Coach leaders and teams on the ART in Lean-Agile practices and mindsets Job Knowledge: Specialist knowledge, experience, and a comprehensive understanding of Agile frameworks, Agile at scale and Scrum/Kanban/SAFe principles and practices Strong knowledge and experience of waterfall methodologies Complex knowledge of the specific business area(s) impacted by the incremental delivery of value by the ART. Scrum Master certified SAFe certified Working knowledge of JIRA and Confluence Business Expertise: A solid understanding of the business, structure and divisions is important to support the projects adopting Agile. A solid understanding of external third-party supplier business structures and working practices important in supporting Agile adoption for joint initiatives. A solid understanding of the objectives of other teams and stakeholders that Interact with the ART, both business and technical At least four year's Scrum experience with a proven track record of delivering multiple products using SAFe and Agile Scrum At least two years working as a Senior Scrum Master Problem Solving: Analyze complex problems and make decisions affecting the ART and its incremental delivery of value. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline Act as consultant, responding to questions from teams on the ART around the application of Agile ways of working and providing ideas and suggestions to improve their application of Agile. Foster Communities of Practice and the use of Built-In Quality practices Communicate with stakeholders, escalate impediments, help manage risk and drive relentless improvement via Inspect and Adapt workshops. Assess the agility level of the ART through regular assessment and help them improve. Escalate and track impediments. Help manage risks and dependencies. Provide input on resourcing to address critical bottlenecks. Produce and track key metrics at Program level (e. g. predictability and flow metrics) Nature and Scope of Impact: Lead the ART in optimizing the flow of value to the organization. Encourage collaboration between teams on the ART. Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment. Support Scrum ceremonies for the teams on the ART, where required (Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) Support the wider organization in its overall Agile transformation, launching new ARTs and improving the maturity of existing ARTs. Contribute to the collaborative development of the overall strategy for organizational adoption and transformation to Agile ways of working. This includes every stage of adoption from increasing awareness and employee education, to fostering teams that practice Agile processes and techniques, to sustaining an Agile framework within Intellect and continually offering strategies for improvement, in line with industry best practice. Take an active part in the Agile Working Group, RTE Community of Practice and the wider Agile Community to influence Agile strategy and decisions which support Agile projects throughout the organization. Be a servant leader with a can do' attitude, able to work on your own initiative, often in a challenging but highly rewarding environment. Interpersonal Skills: Strong verbal and written communication skills Strong facilitation and presentation skills Strong administration skills Effective time management and ability to priorities to keep on track. Creative thinking to put forward new ideas and approaches. Transparency and ability to establish trust and supportive relationships. Ability to thrive in an environment with a high degree of change. Work with and influence external third-party suppliers, both onsite and remotely based around the world, to enable an Agile way of working, wherever practical and possible Have a Lean Agile and customer centric mindset. The role of a Release Train Engineer for the Salesforce Program is pivotal in ensuring the successful delivery of Salesforce releases while maintaining high standards of quality and efficiency. By leveraging your expertise, Agile skills, and collaborative approach, you will play a key role in driving innovation and continuous improvement within the Salesforce ecosystem.
15/05/2024
Full time
Main Purpose of Job: To be a servant leader and coach for an Agile Release Train (ART). The Release Train Engineer's main responsibilities will be to facilitate the ART events and processes and assist the teams on the ART in delivering value. The Release Train Engineer will have at least four year's Agile experience with a proven track record of delivering multiple products using Scrum or Kanban within a SAFe environment and at least two years working as a Senior Scrum Master. Working with the Agile Coaches, the Release Train Engineer will educate Scrum teams in SAFe, Agile, Scrum and Kanban values and principles. They will help develop and implement the strategy for Agile adoption and transformation within Intellect. Key Responsibilities of the Job: Lead the delivery teams on the ART through development and delivery. Facilitate all ART level ceremonies including but not limited to Program Increment (PI) Planning, System Demo, Inspect & Adapt and ART sync events. Manage and optimise the flow of value through the Program Kanban Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of a Program vision, Program roadmap and Program backlog, through pre and post PI planning events. Establish and communicate the calendar for Program Increments (PIs) and Iterations Summarise team PI objectives into Program PI objectives and socialise them for visibility and transparency. Assist in tracking the execution of features and capabilities. Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary The jobholder will act in accordance with the following conduct standards (applicable for all staff): Individual Conduct Standards/Rules You must act with integrity. You must act with due skill, care and diligence. You must be open and co-operative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. Requirements of the Job: People Management Responsibilities: Facilitate and motivate an Agile Release Train (ART), providing support, guidance, and assistance as required to meet Program objectives and Agile and Scrum values and principles. An ART at Intellect Salesforce Program typically consists of between 5 and 12 teams of around 50 to 125 Individuals. Develop and mentor between 5 and 12 Scrum master's on the ART. Coach leaders and teams on the ART in Lean-Agile practices and mindsets Job Knowledge: Specialist knowledge, experience, and a comprehensive understanding of Agile frameworks, Agile at scale and Scrum/Kanban/SAFe principles and practices Strong knowledge and experience of waterfall methodologies Complex knowledge of the specific business area(s) impacted by the incremental delivery of value by the ART. Scrum Master certified SAFe certified Working knowledge of JIRA and Confluence Business Expertise: A solid understanding of the business, structure and divisions is important to support the projects adopting Agile. A solid understanding of external third-party supplier business structures and working practices important in supporting Agile adoption for joint initiatives. A solid understanding of the objectives of other teams and stakeholders that Interact with the ART, both business and technical At least four year's Scrum experience with a proven track record of delivering multiple products using SAFe and Agile Scrum At least two years working as a Senior Scrum Master Problem Solving: Analyze complex problems and make decisions affecting the ART and its incremental delivery of value. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline Act as consultant, responding to questions from teams on the ART around the application of Agile ways of working and providing ideas and suggestions to improve their application of Agile. Foster Communities of Practice and the use of Built-In Quality practices Communicate with stakeholders, escalate impediments, help manage risk and drive relentless improvement via Inspect and Adapt workshops. Assess the agility level of the ART through regular assessment and help them improve. Escalate and track impediments. Help manage risks and dependencies. Provide input on resourcing to address critical bottlenecks. Produce and track key metrics at Program level (e. g. predictability and flow metrics) Nature and Scope of Impact: Lead the ART in optimizing the flow of value to the organization. Encourage collaboration between teams on the ART. Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment. Support Scrum ceremonies for the teams on the ART, where required (Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) Support the wider organization in its overall Agile transformation, launching new ARTs and improving the maturity of existing ARTs. Contribute to the collaborative development of the overall strategy for organizational adoption and transformation to Agile ways of working. This includes every stage of adoption from increasing awareness and employee education, to fostering teams that practice Agile processes and techniques, to sustaining an Agile framework within Intellect and continually offering strategies for improvement, in line with industry best practice. Take an active part in the Agile Working Group, RTE Community of Practice and the wider Agile Community to influence Agile strategy and decisions which support Agile projects throughout the organization. Be a servant leader with a can do' attitude, able to work on your own initiative, often in a challenging but highly rewarding environment. Interpersonal Skills: Strong verbal and written communication skills Strong facilitation and presentation skills Strong administration skills Effective time management and ability to priorities to keep on track. Creative thinking to put forward new ideas and approaches. Transparency and ability to establish trust and supportive relationships. Ability to thrive in an environment with a high degree of change. Work with and influence external third-party suppliers, both onsite and remotely based around the world, to enable an Agile way of working, wherever practical and possible Have a Lean Agile and customer centric mindset. The role of a Release Train Engineer for the Salesforce Program is pivotal in ensuring the successful delivery of Salesforce releases while maintaining high standards of quality and efficiency. By leveraging your expertise, Agile skills, and collaborative approach, you will play a key role in driving innovation and continuous improvement within the Salesforce ecosystem.