*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
15/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
15/05/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.