*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
08/05/2024
Project-based
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
07/05/2024
Full time
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
07/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
07/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
06/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
06/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
03/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
03/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Endeavour Recruitment has an excellent permanent position for a Systems Administrator to join a dynamic team based in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain, and support IT infrastructure. The environment has an extensive wired and wireless network covering many buildings, consisting of more than 3000 PCs, laptops, Chromebooks and 120 Servers. PCs all run Windows, whilst the Servers run a mixture of VMware, Microsoft Server, and Linux OSs. Responsibilities: Analyse, design, implement, maintain, and support the IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual Servers Network services, Firewall, Switches, wireless and network access control. Network storage and backup. Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to the team of IT Technicians, however excellent customer service skills are required as you will be supporting internal and external members. Work with the Head of IT Services to develop IT systems, policies, and good practice. Keep abreast of IT trends, and how they will impact the environment. Ensuring that tasks above are well documented and filed. Producing training materials for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. Conforming to legal requirements, eg Data Protection Act, Abuse of Computers Act, and software licensing agreements, and encouraging other users to do the same. Undertaking training as required. Prioritising the safeguarding and participating in training on safeguarding matters. Contributing to the elimination of unlawful discrimination, harassment, and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not. Any other duties that may be reasonably required. Are you looking for a fun, varied role to grow within a great team? Please get in touch for further details!
03/05/2024
Full time
Endeavour Recruitment has an excellent permanent position for a Systems Administrator to join a dynamic team based in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain, and support IT infrastructure. The environment has an extensive wired and wireless network covering many buildings, consisting of more than 3000 PCs, laptops, Chromebooks and 120 Servers. PCs all run Windows, whilst the Servers run a mixture of VMware, Microsoft Server, and Linux OSs. Responsibilities: Analyse, design, implement, maintain, and support the IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual Servers Network services, Firewall, Switches, wireless and network access control. Network storage and backup. Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to the team of IT Technicians, however excellent customer service skills are required as you will be supporting internal and external members. Work with the Head of IT Services to develop IT systems, policies, and good practice. Keep abreast of IT trends, and how they will impact the environment. Ensuring that tasks above are well documented and filed. Producing training materials for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. Conforming to legal requirements, eg Data Protection Act, Abuse of Computers Act, and software licensing agreements, and encouraging other users to do the same. Undertaking training as required. Prioritising the safeguarding and participating in training on safeguarding matters. Contributing to the elimination of unlawful discrimination, harassment, and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not. Any other duties that may be reasonably required. Are you looking for a fun, varied role to grow within a great team? Please get in touch for further details!
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
03/05/2024
Full time
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/05/2024
Full time
Salary: Up to £55,000 per annum dependent on experience Location: Onsite in London DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Two Linux System Administrators wanted by thriving and flourishing Technology Consultancy in Wiltshire. As a Linux Administrator you will be responsible for administering enterprise virtualised environments, ( virtual machines) integrated onto on-premises infrastructure. Therefore, you will need to know how to navigate around command lines and not be dependent on the use of GUI's! Hybrid Working: Only 60% of your working month will be required on-site. Hybrid Working Available! Knowledge Required: Proficient knowledge of using Linux Operating Systems (IT Environment consists of Red hat & Centos OS, however any flavour of Linux is welcome - Ubuntu, Debian etc.). Knowledge of using Firewalls or Load Balancers (ideally Fortinet or Kemp - other vendors are welcome). Remuneration Package: £45,000 Base Salary + Discretionary Company Bonus. 10% Pension Scheme. 32 Days Holiday (rising to 34 days after 2-years' service). Free Parking! Free Food, Snacks, and Beverages. Candidates will need to be sole-British national and have stay outside the UK for longer than 30 days, at any given time. If you are a Linux professional with enterprise level support experience, this organisation can be a great option for your future employment! Simply apply, or send your send your CV to Stuart Lewis at iO Associates
02/05/2024
Full time
Two Linux System Administrators wanted by thriving and flourishing Technology Consultancy in Wiltshire. As a Linux Administrator you will be responsible for administering enterprise virtualised environments, ( virtual machines) integrated onto on-premises infrastructure. Therefore, you will need to know how to navigate around command lines and not be dependent on the use of GUI's! Hybrid Working: Only 60% of your working month will be required on-site. Hybrid Working Available! Knowledge Required: Proficient knowledge of using Linux Operating Systems (IT Environment consists of Red hat & Centos OS, however any flavour of Linux is welcome - Ubuntu, Debian etc.). Knowledge of using Firewalls or Load Balancers (ideally Fortinet or Kemp - other vendors are welcome). Remuneration Package: £45,000 Base Salary + Discretionary Company Bonus. 10% Pension Scheme. 32 Days Holiday (rising to 34 days after 2-years' service). Free Parking! Free Food, Snacks, and Beverages. Candidates will need to be sole-British national and have stay outside the UK for longer than 30 days, at any given time. If you are a Linux professional with enterprise level support experience, this organisation can be a great option for your future employment! Simply apply, or send your send your CV to Stuart Lewis at iO Associates
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
02/05/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
MP Recruitment Group
Sutton Courtenay, Oxfordshire
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
23/04/2024
Full time
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.