Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2nd Line Support Engineer to join their team. As the 2nd Line Support Engineer, you will be working within a team of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2nd Line Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a car Eligible for SC Clearance Managed Service Provider experience (desirable) The role is office based for the first 4-8 weeks and then there will be flexible working. If this role is of interest, please apply!
31/05/2024
Full time
Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2nd Line Support Engineer to join their team. As the 2nd Line Support Engineer, you will be working within a team of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2nd Line Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a car Eligible for SC Clearance Managed Service Provider experience (desirable) The role is office based for the first 4-8 weeks and then there will be flexible working. If this role is of interest, please apply!
Your new company Join a dynamic team within a leading global organisation specialising in trade and supply chain optimisation. As a Linux Infrastructure Engineer, you'll work at a prominent location in Stanford-le-Hope, Essex. The company is committed to creating a seamless and efficient supply chain, pushing the boundaries of innovation and transforming the future of global trade. Your new role As an Infrastructure Engineer, you will play a crucial role in designing, implementing, and maintaining the IT infrastructure within a prominent organisation's UK Terminals. Reporting to the Infrastructure Manager and working in a team of 5, you will be responsible for providing 1st, 2nd, and 3rd level infrastructure and desktop support. Your expertise in Linux enterprise systems, particularly Ubuntu/Debian/RHEL/Rocky, will be essential as you utilise the Linux command-line interface (CLI) and ensure best practice security configurations and patch management. You will contribute to the 24/7 system support of business-critical and essential IT services, and actively participate in maintaining Data Center operations and high availability solutions across two sites. Additionally, you will leverage virtualisation technologies, manage storage media and SAN, and monitor system capacity requirements. What you'll need to succeed To succeed in this role, you must have solid experience as an Infrastructure Engineer, with a strong focus on Linux operating systems. Your technical skill set should include: Linux Ubuntu, Debian Linux, RHEL/Rocky Linux in an enterprise environment Automation tools such as Terraform, Ansible, and Puppet Scripting languages like BASH and PowerShell Desirable experience with containers and Kubernetes VMware products including vCenter, ESXi, and clusters Knowledge of server chassis and blade concepts Familiarity with SAN technologies What you'll get in return Competitive Salary - £56,000 10% Bonus Hybrid and flexible working 25 days + 8 days bank holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/05/2024
Full time
Your new company Join a dynamic team within a leading global organisation specialising in trade and supply chain optimisation. As a Linux Infrastructure Engineer, you'll work at a prominent location in Stanford-le-Hope, Essex. The company is committed to creating a seamless and efficient supply chain, pushing the boundaries of innovation and transforming the future of global trade. Your new role As an Infrastructure Engineer, you will play a crucial role in designing, implementing, and maintaining the IT infrastructure within a prominent organisation's UK Terminals. Reporting to the Infrastructure Manager and working in a team of 5, you will be responsible for providing 1st, 2nd, and 3rd level infrastructure and desktop support. Your expertise in Linux enterprise systems, particularly Ubuntu/Debian/RHEL/Rocky, will be essential as you utilise the Linux command-line interface (CLI) and ensure best practice security configurations and patch management. You will contribute to the 24/7 system support of business-critical and essential IT services, and actively participate in maintaining Data Center operations and high availability solutions across two sites. Additionally, you will leverage virtualisation technologies, manage storage media and SAN, and monitor system capacity requirements. What you'll need to succeed To succeed in this role, you must have solid experience as an Infrastructure Engineer, with a strong focus on Linux operating systems. Your technical skill set should include: Linux Ubuntu, Debian Linux, RHEL/Rocky Linux in an enterprise environment Automation tools such as Terraform, Ansible, and Puppet Scripting languages like BASH and PowerShell Desirable experience with containers and Kubernetes VMware products including vCenter, ESXi, and clusters Knowledge of server chassis and blade concepts Familiarity with SAN technologies What you'll get in return Competitive Salary - £56,000 10% Bonus Hybrid and flexible working 25 days + 8 days bank holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company Join a dynamic team within a leading global organisation specialising in trade and supply chain optimisation. As a Linux Infrastructure Engineer, you'll work at a prominent location in Stanford-le-Hope, Essex. The company is committed to creating a seamless and efficient supply chain, pushing the boundaries of innovation and transforming the future of global trade. Your new role As an Infrastructure Engineer, you will play a crucial role in designing, implementing, and maintaining the IT infrastructure within a prominent organisation's UK Terminals. Reporting to the Infrastructure Manager and working in a team of 5, you will be responsible for providing 1st, 2nd, and 3rd level infrastructure and desktop support. Your expertise in Linux enterprise systems, particularly Ubuntu/Debian/RHEL/Rocky, will be essential as you utilise the Linux command-line interface (CLI) and ensure best practice security configurations and patch management. You will contribute to the 24/7 system support of business-critical and essential IT services, and actively participate in maintaining Data Center operations and high availability solutions across two sites. Additionally, you will leverage virtualisation technologies, manage storage media and SAN, and monitor system capacity requirements. What you'll need to succeed To succeed in this role, you must have solid experience as an Infrastructure Engineer, with a strong focus on Linux operating systems. Your technical skill set should include: Linux Ubuntu, Debian Linux, RHEL/Rocky Linux in an enterprise environment Automation tools such as Terraform, Ansible, and Puppet Scripting languages like BASH and PowerShell Desirable experience with containers and Kubernetes VMware products including vCenter, ESXi, and clusters Knowledge of server chassis and blade concepts Familiarity with SAN technologies What you'll get in return Competitive Salary - £56,000 10% Bonus Hybrid and flexible working 25 days + 8 days bank holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/05/2024
Full time
Your new company Join a dynamic team within a leading global organisation specialising in trade and supply chain optimisation. As a Linux Infrastructure Engineer, you'll work at a prominent location in Stanford-le-Hope, Essex. The company is committed to creating a seamless and efficient supply chain, pushing the boundaries of innovation and transforming the future of global trade. Your new role As an Infrastructure Engineer, you will play a crucial role in designing, implementing, and maintaining the IT infrastructure within a prominent organisation's UK Terminals. Reporting to the Infrastructure Manager and working in a team of 5, you will be responsible for providing 1st, 2nd, and 3rd level infrastructure and desktop support. Your expertise in Linux enterprise systems, particularly Ubuntu/Debian/RHEL/Rocky, will be essential as you utilise the Linux command-line interface (CLI) and ensure best practice security configurations and patch management. You will contribute to the 24/7 system support of business-critical and essential IT services, and actively participate in maintaining Data Center operations and high availability solutions across two sites. Additionally, you will leverage virtualisation technologies, manage storage media and SAN, and monitor system capacity requirements. What you'll need to succeed To succeed in this role, you must have solid experience as an Infrastructure Engineer, with a strong focus on Linux operating systems. Your technical skill set should include: Linux Ubuntu, Debian Linux, RHEL/Rocky Linux in an enterprise environment Automation tools such as Terraform, Ansible, and Puppet Scripting languages like BASH and PowerShell Desirable experience with containers and Kubernetes VMware products including vCenter, ESXi, and clusters Knowledge of server chassis and blade concepts Familiarity with SAN technologies What you'll get in return Competitive Salary - £56,000 10% Bonus Hybrid and flexible working 25 days + 8 days bank holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
29/05/2024
Full time
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.