Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
14/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
Permanent role, 3 days in office in London Salary is up to £100k base + bonus + benefits The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Modern Workplace Engineers are responsible for delivering modern end user solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. The role Design, engineer and manage M365 solutions include 365, SharePoint, Teams, OneDrive and Copilots Lead design, engineering and adoption of the latest Windows OS. Develop, and maintain a secure, efficient and user-friendly Modern Workplace environment. Implement and manage Microsoft Intune for mobile device and application management. Configure and manage Azure D for identity and access management. Provide deep technical guidance and support to end-user, helping them to effectively use Microsoft. Develop and maintain documentation, including user guides, SOPs. Monitor and optimise Modern Workplace performance, ensuring high availability and reliability. Stay up to date with the latest M365 and Intune features, best practices, and security. Collborate with cross functional team to ensure the successful adoption and utilisation of Modern Workplace technologies. Debug production issues across services and levels of the stack. Qualifications: Passion for leveraging technology to improve end-user productivity and collaboration. Strong desire to create a seamless and secure Modern Workplace experience. Proactive approach to problem solving and continuous improvement. Keen interest in staying current with the latest M365 and Intune developments. Knowledge of configuration management systems like Ansible. Collaborative and able to communicate effectively and asynchronously Urge for delivering quickly and iterating fast when something is broken. Good communication to able to work with other teams
13/05/2024
Full time
Permanent role, 3 days in office in London Salary is up to £100k base + bonus + benefits The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Modern Workplace Engineers are responsible for delivering modern end user solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. The role Design, engineer and manage M365 solutions include 365, SharePoint, Teams, OneDrive and Copilots Lead design, engineering and adoption of the latest Windows OS. Develop, and maintain a secure, efficient and user-friendly Modern Workplace environment. Implement and manage Microsoft Intune for mobile device and application management. Configure and manage Azure D for identity and access management. Provide deep technical guidance and support to end-user, helping them to effectively use Microsoft. Develop and maintain documentation, including user guides, SOPs. Monitor and optimise Modern Workplace performance, ensuring high availability and reliability. Stay up to date with the latest M365 and Intune features, best practices, and security. Collborate with cross functional team to ensure the successful adoption and utilisation of Modern Workplace technologies. Debug production issues across services and levels of the stack. Qualifications: Passion for leveraging technology to improve end-user productivity and collaboration. Strong desire to create a seamless and secure Modern Workplace experience. Proactive approach to problem solving and continuous improvement. Keen interest in staying current with the latest M365 and Intune developments. Knowledge of configuration management systems like Ansible. Collaborative and able to communicate effectively and asynchronously Urge for delivering quickly and iterating fast when something is broken. Good communication to able to work with other teams
We are currently looking on behalf of one of our important clients for a Mobile Device Management (MDM) Specialist - Medical Device Sector. The role is a permanent position based in Bern Canton with good home office allowance. Your Role: Further develop & operate Mobile Device Management (MDM) infrastructure to manage Windows 10/11, macOS, iOS, Android & mixed reality devices. Further develop & operate on-premise &/or SaaS applications. Analyze & remediate incidents related to MDM infrastructure at 2nd & 3rd level. Create & implement changes related to MDM infrastructure. Ensure necessary system documentation. Capture & categorize business requirements in the area of MDM. Develop, document & operate automatisms in the field of MDM. Create procedures, escalation procedures & workflow rules for MDM exceptions. Your Skills: At least 2 years of relevant professional experience as an MDM Specialist, Modern Workplace Specialist, ICT System Specialist or Client Engineer. A strong knowledge & experience in the field of Mobile Device Management (MDM), preferably including experience in Microsoft Intune. Your Profile: Completed Higher Education/University Degree in Computer Science (or similar). Analytical, conceptual, communicative & team-oriented. Self-motivated, systematic & structured. Fluent English & business proficient German (to at least B2 level) language skills are mandatory requirements.
13/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Mobile Device Management (MDM) Specialist - Medical Device Sector. The role is a permanent position based in Bern Canton with good home office allowance. Your Role: Further develop & operate Mobile Device Management (MDM) infrastructure to manage Windows 10/11, macOS, iOS, Android & mixed reality devices. Further develop & operate on-premise &/or SaaS applications. Analyze & remediate incidents related to MDM infrastructure at 2nd & 3rd level. Create & implement changes related to MDM infrastructure. Ensure necessary system documentation. Capture & categorize business requirements in the area of MDM. Develop, document & operate automatisms in the field of MDM. Create procedures, escalation procedures & workflow rules for MDM exceptions. Your Skills: At least 2 years of relevant professional experience as an MDM Specialist, Modern Workplace Specialist, ICT System Specialist or Client Engineer. A strong knowledge & experience in the field of Mobile Device Management (MDM), preferably including experience in Microsoft Intune. Your Profile: Completed Higher Education/University Degree in Computer Science (or similar). Analytical, conceptual, communicative & team-oriented. Self-motivated, systematic & structured. Fluent English & business proficient German (to at least B2 level) language skills are mandatory requirements.
Modern Workplace Engineer Northampton - hybrid £56,000 - £66,000 VIQU are seeking a Modern Workplace Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. The successful Modern Workplace Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. You will be required to travel to client sites around Northampton and London occasionally (frequency is dependent on the project) Requirements of the Modern Workplace Engineer: Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device and application management, as well as identity and access management principles. Solid grasp of information protection and data security, including Azure Cloud Security. Experience with security assessment methodologies and automation Scripting using PowerShell, Azure CLI, or similar tools. Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. Exceptional problem-solving skills, especially in troubleshooting complex issues. Relevant Azure certifications (eg, Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). Excellent communication and collaboration abilities with both technical and non-technical stakeholders. Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark. If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Modern Workplace Engineer Northampton - hybrid £56,000 - £66,000
09/05/2024
Full time
Modern Workplace Engineer Northampton - hybrid £56,000 - £66,000 VIQU are seeking a Modern Workplace Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. The successful Modern Workplace Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. You will be required to travel to client sites around Northampton and London occasionally (frequency is dependent on the project) Requirements of the Modern Workplace Engineer: Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device and application management, as well as identity and access management principles. Solid grasp of information protection and data security, including Azure Cloud Security. Experience with security assessment methodologies and automation Scripting using PowerShell, Azure CLI, or similar tools. Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. Exceptional problem-solving skills, especially in troubleshooting complex issues. Relevant Azure certifications (eg, Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). Excellent communication and collaboration abilities with both technical and non-technical stakeholders. Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark. If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Modern Workplace Engineer Northampton - hybrid £56,000 - £66,000
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
07/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.