IT Project Manager (Software) (Leicester/Hybrid) My client, a software house in Leicestershire, is looking to hire a project manager with experience in software and/or applications to join their team. Reporting to the Commercial Operations Manager, you'll be responsible for taking complex projects through various stages, from design and procurement to implementation and delivery. You will be managing multiple projects at once that range in value (upwards of £1 million), duration (typically 2 years plus) and complexity and will be accountable for ensuring they're delivered successfully: within scope, budget & on time. Required experience At least 3 years' experience managing customer deliverable projects (multiple projects at the same time). Excellent client relationship-building skills. Experience working in an SME Excellent communication skills, both written and verbal, with the ability to present complex ideas only for stakeholder reporting. Confident using MS Project & MS excel. Proven track record of risk management. Able to work under pressure. Desirable experience PRINCE2 Practitione and Agile experience Experience delivering software solutions. Experience within the emergency services sector. Beneifts include: Competitive Salary Contributory government workplace pension scheme 25 days holiday per annum + bank holidays (three or four days fixed typically for Christmas/New Year shut down). Flexibility about when you take your holiday An option of buying up to an additional five days holiday per year Flexible working - core hours between 0900 and 1600, Excellent opportunities for personal development & progression Employee Assistance Programme Friendly, collaborative, and supportive culture Salary is based on experience but will range between £45000 and £55000. This role can be predominately remote, but there is an expectation for you to go into the office more regularly to start with. Therefore, the ideal candidate should live within commuting distance of the Leicester-based office. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
09/05/2024
Full time
IT Project Manager (Software) (Leicester/Hybrid) My client, a software house in Leicestershire, is looking to hire a project manager with experience in software and/or applications to join their team. Reporting to the Commercial Operations Manager, you'll be responsible for taking complex projects through various stages, from design and procurement to implementation and delivery. You will be managing multiple projects at once that range in value (upwards of £1 million), duration (typically 2 years plus) and complexity and will be accountable for ensuring they're delivered successfully: within scope, budget & on time. Required experience At least 3 years' experience managing customer deliverable projects (multiple projects at the same time). Excellent client relationship-building skills. Experience working in an SME Excellent communication skills, both written and verbal, with the ability to present complex ideas only for stakeholder reporting. Confident using MS Project & MS excel. Proven track record of risk management. Able to work under pressure. Desirable experience PRINCE2 Practitione and Agile experience Experience delivering software solutions. Experience within the emergency services sector. Beneifts include: Competitive Salary Contributory government workplace pension scheme 25 days holiday per annum + bank holidays (three or four days fixed typically for Christmas/New Year shut down). Flexibility about when you take your holiday An option of buying up to an additional five days holiday per year Flexible working - core hours between 0900 and 1600, Excellent opportunities for personal development & progression Employee Assistance Programme Friendly, collaborative, and supportive culture Salary is based on experience but will range between £45000 and £55000. This role can be predominately remote, but there is an expectation for you to go into the office more regularly to start with. Therefore, the ideal candidate should live within commuting distance of the Leicester-based office. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Account Executive/Business relationship manager 1 year London - Hybrid Inside IR35 Spanish and French Language speaking Job Description Good understanding of cards and payments processing life cycle. Issuing, acquiring and PSP side. Excellent Spanish/Fresh written and verbal communication Experience in working in schemes/networks, like VISA, Client, Rupay, CUP, JCB, etc. Ability to Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business Matrix, acting in complete autonomy Documenting requirements critical to achieving business objectives - Identifying and establishing project scope based on requirements analysis in order to define impact, outcome criteria, and measure-taking actions. Fair knowledge of SQL queries (Create new queries etc, Understanding of Schema mapping and Reporting Cross functional knowledge and experience in the working of a card scheme ecosystem (Merchants/Acquirers/Networks/PSPs). Desire to embrace change, successfully adapting to changing demands and conditions. Project management experience Review data, deliver operational business reviews and opportunity recommendations to merchants while driving the Client Services agenda, demonstrating solid data analysis, problem solving and critical thinking skills. Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally Manage technical communications with client's technical team, project team, customer services team and senior executives.
09/05/2024
Project-based
Account Executive/Business relationship manager 1 year London - Hybrid Inside IR35 Spanish and French Language speaking Job Description Good understanding of cards and payments processing life cycle. Issuing, acquiring and PSP side. Excellent Spanish/Fresh written and verbal communication Experience in working in schemes/networks, like VISA, Client, Rupay, CUP, JCB, etc. Ability to Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business Matrix, acting in complete autonomy Documenting requirements critical to achieving business objectives - Identifying and establishing project scope based on requirements analysis in order to define impact, outcome criteria, and measure-taking actions. Fair knowledge of SQL queries (Create new queries etc, Understanding of Schema mapping and Reporting Cross functional knowledge and experience in the working of a card scheme ecosystem (Merchants/Acquirers/Networks/PSPs). Desire to embrace change, successfully adapting to changing demands and conditions. Project management experience Review data, deliver operational business reviews and opportunity recommendations to merchants while driving the Client Services agenda, demonstrating solid data analysis, problem solving and critical thinking skills. Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally Manage technical communications with client's technical team, project team, customer services team and senior executives.
My client have a great opportunity for an experienced Quantity Surveyor to support their expanding Sleaford Lincolnshire based Painting division, please mention any decorating/painting quotation experience if you do have it! They are one of the UK's largest privately-owned property services companies with offices UK wide. A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. Utilising your commercial acumen and ability to build strong client relationships, you will manage the successful delivery of their painting contracts, ensuring customer satisfaction, whilst controlling costs and profit for the business. Please mention any local authority/council/housing association emphasis in your background Benefits: Be part of the company profit share scheme this year 10% Car Allowance of £6500 OR Company car option with a private mileage scheme. Both options include a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme Life, Medical and Permanent Health Insurance Buy and Sell options for your annual leave Annual pay reviews Enhanced maternity/paternity pay They passionately believe that their success will be maintained if they continue to offer their employees a great place to work; providing you with the opportunity to fulfil their potential. The Quantity Surveyor role: As a Quantity Surveyor, you will actively tender, estimate and measure onsite therefore, you are fully involved from tendering and estimating through to final accounts, with the ability to have a real impact on our profitability and our commercial success. You need a full UK driving licence Measure and prepare cost estimates for contracts and tenders, highlighting any risks Manage the pricing of tenders to maximise business wins and profitability Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning Work closely with the Contracts Manager to ensure productivity targets are agreed and issued before contract start, including direct labour incentives and sub-contractor management Build strong client relations, to ensure any variations and progress of contracts are discussed What will you bring as a Quantity Surveyor? You may be an experienced Quantity Surveyor, or Assistant Surveyor, looking for you're the next chapter in your career The ability to demonstrate ownership of contracts, including estimating/tendering, cost control, CVR management through to final accounts. You will be analytical, organised, and honest as well as being a genuine people person' who relishes in communicating effectively with clients, trade teams and immediate colleagues fostering a real working together' environment. Additional benefits include: Annual pay reviews Enhanced maternity/paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Access to an employee assistance program to support employee's health and wellbeing, and offering free financial and legal advice
09/05/2024
Full time
My client have a great opportunity for an experienced Quantity Surveyor to support their expanding Sleaford Lincolnshire based Painting division, please mention any decorating/painting quotation experience if you do have it! They are one of the UK's largest privately-owned property services companies with offices UK wide. A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. Utilising your commercial acumen and ability to build strong client relationships, you will manage the successful delivery of their painting contracts, ensuring customer satisfaction, whilst controlling costs and profit for the business. Please mention any local authority/council/housing association emphasis in your background Benefits: Be part of the company profit share scheme this year 10% Car Allowance of £6500 OR Company car option with a private mileage scheme. Both options include a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme Life, Medical and Permanent Health Insurance Buy and Sell options for your annual leave Annual pay reviews Enhanced maternity/paternity pay They passionately believe that their success will be maintained if they continue to offer their employees a great place to work; providing you with the opportunity to fulfil their potential. The Quantity Surveyor role: As a Quantity Surveyor, you will actively tender, estimate and measure onsite therefore, you are fully involved from tendering and estimating through to final accounts, with the ability to have a real impact on our profitability and our commercial success. You need a full UK driving licence Measure and prepare cost estimates for contracts and tenders, highlighting any risks Manage the pricing of tenders to maximise business wins and profitability Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning Work closely with the Contracts Manager to ensure productivity targets are agreed and issued before contract start, including direct labour incentives and sub-contractor management Build strong client relations, to ensure any variations and progress of contracts are discussed What will you bring as a Quantity Surveyor? You may be an experienced Quantity Surveyor, or Assistant Surveyor, looking for you're the next chapter in your career The ability to demonstrate ownership of contracts, including estimating/tendering, cost control, CVR management through to final accounts. You will be analytical, organised, and honest as well as being a genuine people person' who relishes in communicating effectively with clients, trade teams and immediate colleagues fostering a real working together' environment. Additional benefits include: Annual pay reviews Enhanced maternity/paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Access to an employee assistance program to support employee's health and wellbeing, and offering free financial and legal advice
Payroll Transformation Senior Manager £80,000 - £105,000 + Bonus London/Manchester/Glasgow Our client, who are global leaders in technology, are offering an incredible opportunity for a Manager or Senior Manager that specialises in Payroll Transformation to set the direction and drive the business forward. Role Overview: Specialise in payroll or wider HR implementations in either; SuccessFactors/SAP HCM, Workday, Oracle, or other Cloud solutions as a Project/Engagement Manager. Leading workstreams during engagements by managing relationships with the client and owning the delivery and sign-off of client deliverables. Taking the lead on business development activities and pursuing new client opportunities. Facilitate delivery of large HR programmes by assisting with developing the project team. Looking for experience in: Designing and delivering payroll transformation programmes with remit across the end solution. Delivering HR transformations through cloud technologies (SuccessFactors, Workday, and/or Oracle). Delivering HCM functional designs including requirements gathering, gap analysis and process redesign. Delivery of HR Transformations building target operating models for complex organisations including service delivery, process reengineering and organisation design. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
09/05/2024
Full time
Payroll Transformation Senior Manager £80,000 - £105,000 + Bonus London/Manchester/Glasgow Our client, who are global leaders in technology, are offering an incredible opportunity for a Manager or Senior Manager that specialises in Payroll Transformation to set the direction and drive the business forward. Role Overview: Specialise in payroll or wider HR implementations in either; SuccessFactors/SAP HCM, Workday, Oracle, or other Cloud solutions as a Project/Engagement Manager. Leading workstreams during engagements by managing relationships with the client and owning the delivery and sign-off of client deliverables. Taking the lead on business development activities and pursuing new client opportunities. Facilitate delivery of large HR programmes by assisting with developing the project team. Looking for experience in: Designing and delivering payroll transformation programmes with remit across the end solution. Delivering HR transformations through cloud technologies (SuccessFactors, Workday, and/or Oracle). Delivering HCM functional designs including requirements gathering, gap analysis and process redesign. Delivery of HR Transformations building target operating models for complex organisations including service delivery, process reengineering and organisation design. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Portfolio Asset Manager Permanent Location - Theale Hybrid working - 2 days in the office Purpose: To manage, develop and promote strategic relationships with multi-site portfolio owners and the owners of the key property portfolios including but not limited to Network Rail, TFL, Water Companies, Councils, Heathrow,Gatwick and other airports. To negotiate and promote the agreement of terms for ongoing acquisition and renewal of sites within these portfolios and provide support on all other property and commercial issues arising acting as the point of escalation. To identify and pursue other material infrastructure related 'value add' commercial opportunities in relation to target portfolios, including site sharing master agreements, collaborative real estate opportunities and the benefits of connectivity and the Code. Responsible for a) the delivery of property-related projects/transactions (including but not limited to new acquisitions, upgrades and lease renewals) and b) the ongoing estate management. To track the delivery of sites across relevant programmes of work (renewals, NTQs, new acquisitions etc.) in the portfolio/MSA and ensure that business timescales, and budget and volume targets are achieved. To work with the regional and central Property and Estates teams and other key stakeholders to achieve the optimum site solution and overall asset portfolio in terms of time, cost & quality. Contract manage the commercial relationship with MSA/Portfolio providers and lead the negotiation of appropriate portfolio framework and/or template Code agreements. Responsibilities: Improve delivery of all property-related transactions Find and escalate the root cause of issues Develop and deliver process changes Implement effective governance Develop and deliver new initiatives to reduce/avoid cost and/or deliver additional value With a focus on finance, drive improvements in portfolio P&Ls to agreed targets Deliver a programme of work to agreed targets comprising property-related transactions including lease renewals, new site acquisition and upgrades applicable to assets in the specific region. To provide visibility of the future profile of all work streams (renewals, NTQ, acquisitions etc.) by ensuring that forecasting is up to date & in accordance with agreed forecasting standards through the tracking of 3rd party supplier projections To deliver defined Capex & Opex targets & agreement terms by applying agreed standards, policies & expertise and escalating exceptions to enable the business to make informed decisions. Apply asset management & property expertise to support & validate the work of 3rd party suppliers and to ensure site specific issues are addressed. To maintain security of tenure and keep shareholder cells in service through effective management of the MSP/Portfolio Providers Why Join Us: Opportunity to work with cutting-edge technology and contribute to shaping the future of telecommunications. Competitive salary and benefits package including health insurance, and professional development opportunities. Flexible work environment and a supportive company culture that values work-life balance. Collaborative team environment where your ideas and contributions are valued and recognised. Project People is acting as an Employment Agency in relation to this vacancy.
09/05/2024
Full time
Portfolio Asset Manager Permanent Location - Theale Hybrid working - 2 days in the office Purpose: To manage, develop and promote strategic relationships with multi-site portfolio owners and the owners of the key property portfolios including but not limited to Network Rail, TFL, Water Companies, Councils, Heathrow,Gatwick and other airports. To negotiate and promote the agreement of terms for ongoing acquisition and renewal of sites within these portfolios and provide support on all other property and commercial issues arising acting as the point of escalation. To identify and pursue other material infrastructure related 'value add' commercial opportunities in relation to target portfolios, including site sharing master agreements, collaborative real estate opportunities and the benefits of connectivity and the Code. Responsible for a) the delivery of property-related projects/transactions (including but not limited to new acquisitions, upgrades and lease renewals) and b) the ongoing estate management. To track the delivery of sites across relevant programmes of work (renewals, NTQs, new acquisitions etc.) in the portfolio/MSA and ensure that business timescales, and budget and volume targets are achieved. To work with the regional and central Property and Estates teams and other key stakeholders to achieve the optimum site solution and overall asset portfolio in terms of time, cost & quality. Contract manage the commercial relationship with MSA/Portfolio providers and lead the negotiation of appropriate portfolio framework and/or template Code agreements. Responsibilities: Improve delivery of all property-related transactions Find and escalate the root cause of issues Develop and deliver process changes Implement effective governance Develop and deliver new initiatives to reduce/avoid cost and/or deliver additional value With a focus on finance, drive improvements in portfolio P&Ls to agreed targets Deliver a programme of work to agreed targets comprising property-related transactions including lease renewals, new site acquisition and upgrades applicable to assets in the specific region. To provide visibility of the future profile of all work streams (renewals, NTQ, acquisitions etc.) by ensuring that forecasting is up to date & in accordance with agreed forecasting standards through the tracking of 3rd party supplier projections To deliver defined Capex & Opex targets & agreement terms by applying agreed standards, policies & expertise and escalating exceptions to enable the business to make informed decisions. Apply asset management & property expertise to support & validate the work of 3rd party suppliers and to ensure site specific issues are addressed. To maintain security of tenure and keep shareholder cells in service through effective management of the MSP/Portfolio Providers Why Join Us: Opportunity to work with cutting-edge technology and contribute to shaping the future of telecommunications. Competitive salary and benefits package including health insurance, and professional development opportunities. Flexible work environment and a supportive company culture that values work-life balance. Collaborative team environment where your ideas and contributions are valued and recognised. Project People is acting as an Employment Agency in relation to this vacancy.
IT Delivery Manager - Partner Management (m,w,d) 80-100%, Zürich/Hybrid Project: For our client in the Insurance field we are looking for an experienced IT Delivery Manager. As an IT Delivery Manager specializing in partner management, you will be instrumental in the project's success. You will lead partner management activities, build strong relationships with stakeholders, and ensure seamless project delivery. This is a 6-month assignment, with potential for extension. Responsibilities: Lead partner management throughout the project's implementation phase. Cultivate relationships with external partners, vendors, and stakeholders. Collaborate with diverse teams to align partner strategies with project goals. Act as a bridge between business stakeholders and technical experts. Manage IT delivery in a complex international project environment. Provide strategic guidance on stream technology, API orchestration, and cloud solutions. Monitor project progress, identify risks, and implement mitigation strategies. Ensure compliance with project timelines, budgets, and quality standards. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 3-5 years of experience in partner management with an IT background. Proven track record of managing IT delivery in complex international projects. Familiarity with stream technology (Kafka), API orchestration and cloud platforms such as Google, Azure Ability to foster collaboration and build relationships with partners. Experience in the financial services industry is advantageous. Experience in (international) large-scale projects Languages: German - Fluent (spoken and written) English - Fluent (spoken and written) Referenznr.: 923423KS Rolle: IT Delivery Manager (m,w,d) Einsatzort: Greater Zürich Area/2 days per week on site Arbeitspensum: 80 - 100 % Start: ASAP (by Arrangement) Dauer: 6 months +
09/05/2024
Project-based
IT Delivery Manager - Partner Management (m,w,d) 80-100%, Zürich/Hybrid Project: For our client in the Insurance field we are looking for an experienced IT Delivery Manager. As an IT Delivery Manager specializing in partner management, you will be instrumental in the project's success. You will lead partner management activities, build strong relationships with stakeholders, and ensure seamless project delivery. This is a 6-month assignment, with potential for extension. Responsibilities: Lead partner management throughout the project's implementation phase. Cultivate relationships with external partners, vendors, and stakeholders. Collaborate with diverse teams to align partner strategies with project goals. Act as a bridge between business stakeholders and technical experts. Manage IT delivery in a complex international project environment. Provide strategic guidance on stream technology, API orchestration, and cloud solutions. Monitor project progress, identify risks, and implement mitigation strategies. Ensure compliance with project timelines, budgets, and quality standards. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 3-5 years of experience in partner management with an IT background. Proven track record of managing IT delivery in complex international projects. Familiarity with stream technology (Kafka), API orchestration and cloud platforms such as Google, Azure Ability to foster collaboration and build relationships with partners. Experience in the financial services industry is advantageous. Experience in (international) large-scale projects Languages: German - Fluent (spoken and written) English - Fluent (spoken and written) Referenznr.: 923423KS Rolle: IT Delivery Manager (m,w,d) Einsatzort: Greater Zürich Area/2 days per week on site Arbeitspensum: 80 - 100 % Start: ASAP (by Arrangement) Dauer: 6 months +
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
09/05/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
08/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
08/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Commercial Manager | Engineering Consultancy | Bristol | £60 - 70,000 (doe) Finitas are delighted to be partnering with an innovative engineering consultancy in their search for a Commercial Manager to join their team. This is a newly created role reporting into Commercial Director and you will be managing a team of 3 people. This is an exciting opportunity where you will be working with an array of clients across Aerospace, Defence, Security and Technology businesses. The ideal candidate will have several years commercial experience likely to have been gained in a defence or central government focussed businesses. You will be imparting your great knowledge and experience with junior members of the team, whilst supporting with their day to day management. You will also have a wide-ranging responsibility across reviewing, drafting and negotiating a range of agreements including prime and subcontracts, NDAs, MOUs, teaming agreements and back-to-back subcontracts. You will also be responsible for leading the commercial governance process for bids that fall within your remit. Please note that you will be required to work in their London office two days a week and there will be occasional travel to their client sites. Experience required: Must be degree educated - ideally Law. Previous people management or mentoring experience. Experience of contract law and demonstrable ability to draft and negotiate contract terms. Experience of negotiating contract terms with clients. Strong communication skills with the ability to build effective working relationships with both internal & external parties including stakeholders. Knowledge of contractual documents including NDAs, MOUs, teaming agreements, sub- and prime contracts used in a consulting environment. Knowledge of industry and government contracts including but not limited to CCS, aerospace, defence and MOD. This is a brilliant opportunity offering unparalleled exposure to a wide range of clients across multiple industries - definitely NOT one to be missed! Please note you must be a UK resident - sponsorship is not offered. So, if you have the right experience, please apply now! Or alternatively, please get in touch with Raj .
08/05/2024
Full time
Commercial Manager | Engineering Consultancy | Bristol | £60 - 70,000 (doe) Finitas are delighted to be partnering with an innovative engineering consultancy in their search for a Commercial Manager to join their team. This is a newly created role reporting into Commercial Director and you will be managing a team of 3 people. This is an exciting opportunity where you will be working with an array of clients across Aerospace, Defence, Security and Technology businesses. The ideal candidate will have several years commercial experience likely to have been gained in a defence or central government focussed businesses. You will be imparting your great knowledge and experience with junior members of the team, whilst supporting with their day to day management. You will also have a wide-ranging responsibility across reviewing, drafting and negotiating a range of agreements including prime and subcontracts, NDAs, MOUs, teaming agreements and back-to-back subcontracts. You will also be responsible for leading the commercial governance process for bids that fall within your remit. Please note that you will be required to work in their London office two days a week and there will be occasional travel to their client sites. Experience required: Must be degree educated - ideally Law. Previous people management or mentoring experience. Experience of contract law and demonstrable ability to draft and negotiate contract terms. Experience of negotiating contract terms with clients. Strong communication skills with the ability to build effective working relationships with both internal & external parties including stakeholders. Knowledge of contractual documents including NDAs, MOUs, teaming agreements, sub- and prime contracts used in a consulting environment. Knowledge of industry and government contracts including but not limited to CCS, aerospace, defence and MOD. This is a brilliant opportunity offering unparalleled exposure to a wide range of clients across multiple industries - definitely NOT one to be missed! Please note you must be a UK resident - sponsorship is not offered. So, if you have the right experience, please apply now! Or alternatively, please get in touch with Raj .
Account Manager - Cyber/Cloud/Connectivity £45,000 with OTE of £80,000 2/3 days in the Manchester office per week The role Embark on a thrilling journey as a pivotal player in our dynamic team, where you'll not just manage, but master the art of retaining and expanding our customer accounts. As the ideal candidate, your expertise extends beyond the ordinary. You're a seasoned navigator in the realms of telecoms and IT, skilled at conjuring sales opportunities within existing accounts. Collaborating seamlessly with our talented team, you'll not only meet but exceed targets, leaving an indelible mark on our success story. Key Skills: Proven Account Manager experience within high performing teams. Experience selling at least one of the following solutions: Cloud, Connectivity, Hosted Voice, Cyber Security, other Internet or managed services. Delivering profitable, long term business opportunities through effective account planning. Exceptional ability to identify sale opportunities, qualify sales leads and exceed targets. Expert levels of researching, networking and relationship building. Industry awareness, with the ability to identify market trends, threats and opportunities. Please apply to hear more about this Account Manager role.
08/05/2024
Full time
Account Manager - Cyber/Cloud/Connectivity £45,000 with OTE of £80,000 2/3 days in the Manchester office per week The role Embark on a thrilling journey as a pivotal player in our dynamic team, where you'll not just manage, but master the art of retaining and expanding our customer accounts. As the ideal candidate, your expertise extends beyond the ordinary. You're a seasoned navigator in the realms of telecoms and IT, skilled at conjuring sales opportunities within existing accounts. Collaborating seamlessly with our talented team, you'll not only meet but exceed targets, leaving an indelible mark on our success story. Key Skills: Proven Account Manager experience within high performing teams. Experience selling at least one of the following solutions: Cloud, Connectivity, Hosted Voice, Cyber Security, other Internet or managed services. Delivering profitable, long term business opportunities through effective account planning. Exceptional ability to identify sale opportunities, qualify sales leads and exceed targets. Expert levels of researching, networking and relationship building. Industry awareness, with the ability to identify market trends, threats and opportunities. Please apply to hear more about this Account Manager role.
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
Program Manager Dublin (Hybrid) €90,000 - €100,000 plus bonus My client is a prominent global aviation firm that provides services to airlines and aircraft investors worldwide. Their leadership team boasts extensive experience and a solid reputation in the industry. They are deeply committed to their work and prioritize not only what they do but how they do it. They proudly adhere to their values of which guide their professional and personal interactions every day. This commitment is what distinguishes my client as an exceptional workplace. The Role: The successful candidate will join a high-performing Project Management & Technology team. As the Program Manager, they will oversee the coordination, day-to-day management, and execution of technology and process optimization programs aligned with my client's corporate objectives. This role offers opportunities to collaborate across teams within the organization, driving change and making a significant impact. Role Responsibilities: Lead intricate, cross-disciplinary programs for my client, taking ownership throughout the entire program life cycle, including planning, scoping, management, and execution of strategic programs. Evaluate business processes, anticipate requirements, and spearhead the implementation of optimized solutions. Coordinate and oversee all activities related to each program. Manage external vendors throughout the program life cycle. Collaborate with internal stakeholders to scope, design, test, and review each phase of the program pre-implementation. Manage and oversee program timelines, risks, and budgets. Assess program performance continuously and generate status reports. Address program risks and issues, as well as manage change requests. Handle all activities related to the launch of new technologies and processes, both pre and post-implementation. The Person: The ideal candidate will effectively manage, prioritize, track, and deliver tasks for themselves and their team. They will proactively embrace change, striving for continuous improvement, and utilize outstanding communication skills to consider alternative perspectives. They will be ambitious, resourceful, and possess excellent organizational skills. Additionally, they will adeptly articulate complex concepts and present compelling arguments and rationales. Acting with integrity is paramount, representing my client transparently and honestly, setting a strong example for others to follow. Essential Skills and Experience: Demonstrated ability to lead change effectively, managing multiple projects and delivering on key milestones in a dynamic environment. Driven, focused, resourceful, and self-motivated, with an ability to think independently and proactively identify solutions to emerging issues. Proven leadership skills, empowering others, fostering accountability, and driving high performance in a collaborative environment. Proficient in managing, prioritizing, tracking, and delivering tasks for self and team, delegating effectively to achieve high-quality results within set timelines. Champion of effective customer partnership, ensuring a deep understanding of customer and business priorities to deliver commercially focused, insightful, and pragmatic solutions. Highly motivated individual who brings original thought, challenge, and innovation to problem-solving, actively leading change and striving for continuous improvement. Strong problem-solving skills, understanding the key financial and operational drivers of the company. Experience in process design, identifying efficiencies, and delivering quality-assured outputs with reduced inputs. Strong, independent-minded individual capable of expressing views with conviction, confronting established thought while acknowledging alternative perspectives. Professional, personable, and adept at developing diverse stakeholder relationships, navigating challenging situations to achieve positive outcomes. Direct, effective, and engaging communicator with the ability to inspire others and deliver results across the organization. My client is an equal opportunities employer that values diverse opinions, listens to all views with respect, recognizes individuals based on their merits without bias, and embraces diversity.
08/05/2024
Full time
Program Manager Dublin (Hybrid) €90,000 - €100,000 plus bonus My client is a prominent global aviation firm that provides services to airlines and aircraft investors worldwide. Their leadership team boasts extensive experience and a solid reputation in the industry. They are deeply committed to their work and prioritize not only what they do but how they do it. They proudly adhere to their values of which guide their professional and personal interactions every day. This commitment is what distinguishes my client as an exceptional workplace. The Role: The successful candidate will join a high-performing Project Management & Technology team. As the Program Manager, they will oversee the coordination, day-to-day management, and execution of technology and process optimization programs aligned with my client's corporate objectives. This role offers opportunities to collaborate across teams within the organization, driving change and making a significant impact. Role Responsibilities: Lead intricate, cross-disciplinary programs for my client, taking ownership throughout the entire program life cycle, including planning, scoping, management, and execution of strategic programs. Evaluate business processes, anticipate requirements, and spearhead the implementation of optimized solutions. Coordinate and oversee all activities related to each program. Manage external vendors throughout the program life cycle. Collaborate with internal stakeholders to scope, design, test, and review each phase of the program pre-implementation. Manage and oversee program timelines, risks, and budgets. Assess program performance continuously and generate status reports. Address program risks and issues, as well as manage change requests. Handle all activities related to the launch of new technologies and processes, both pre and post-implementation. The Person: The ideal candidate will effectively manage, prioritize, track, and deliver tasks for themselves and their team. They will proactively embrace change, striving for continuous improvement, and utilize outstanding communication skills to consider alternative perspectives. They will be ambitious, resourceful, and possess excellent organizational skills. Additionally, they will adeptly articulate complex concepts and present compelling arguments and rationales. Acting with integrity is paramount, representing my client transparently and honestly, setting a strong example for others to follow. Essential Skills and Experience: Demonstrated ability to lead change effectively, managing multiple projects and delivering on key milestones in a dynamic environment. Driven, focused, resourceful, and self-motivated, with an ability to think independently and proactively identify solutions to emerging issues. Proven leadership skills, empowering others, fostering accountability, and driving high performance in a collaborative environment. Proficient in managing, prioritizing, tracking, and delivering tasks for self and team, delegating effectively to achieve high-quality results within set timelines. Champion of effective customer partnership, ensuring a deep understanding of customer and business priorities to deliver commercially focused, insightful, and pragmatic solutions. Highly motivated individual who brings original thought, challenge, and innovation to problem-solving, actively leading change and striving for continuous improvement. Strong problem-solving skills, understanding the key financial and operational drivers of the company. Experience in process design, identifying efficiencies, and delivering quality-assured outputs with reduced inputs. Strong, independent-minded individual capable of expressing views with conviction, confronting established thought while acknowledging alternative perspectives. Professional, personable, and adept at developing diverse stakeholder relationships, navigating challenging situations to achieve positive outcomes. Direct, effective, and engaging communicator with the ability to inspire others and deliver results across the organization. My client is an equal opportunities employer that values diverse opinions, listens to all views with respect, recognizes individuals based on their merits without bias, and embraces diversity.
Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) Are you an enthusiastic IT Salesperson or an IT Account Manager eager for a new challenge? We have partnered up with an award-winning IT telecommunication/MSP organization, who are hiring an Business Development Consultant to join their growing team of 4 IT Salespersons with the aim to bring on new business growth. The Business Development Consultant MUST have sales experience in the IT sector/MSP specializing in one of the following: Cyber Security, Telephony, Cloud/On premises Servers. The Business Development Consultant will benefit from a 10% commission plan and work on a hybrid working model for 3 flexible days onsite. Requirements of the Business Development Consultant: - 5+ years' experience in sales within the IT sector. - Knowledge of IT products and Services - Ability to win your own sales and build client/sales. - Experience maintaining, developing, and building client relationships. - Proactive, organized, and great communicator Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
08/05/2024
Full time
Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) Are you an enthusiastic IT Salesperson or an IT Account Manager eager for a new challenge? We have partnered up with an award-winning IT telecommunication/MSP organization, who are hiring an Business Development Consultant to join their growing team of 4 IT Salespersons with the aim to bring on new business growth. The Business Development Consultant MUST have sales experience in the IT sector/MSP specializing in one of the following: Cyber Security, Telephony, Cloud/On premises Servers. The Business Development Consultant will benefit from a 10% commission plan and work on a hybrid working model for 3 flexible days onsite. Requirements of the Business Development Consultant: - 5+ years' experience in sales within the IT sector. - Knowledge of IT products and Services - Ability to win your own sales and build client/sales. - Experience maintaining, developing, and building client relationships. - Proactive, organized, and great communicator Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000 VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) . If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000
08/05/2024
Full time
IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000 VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) . If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester/Chippenham £35,000 - £45,000 - OTE Up to £60,000
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
07/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
API Product Evangelist - Developer Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. They are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist/Evangelist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
07/05/2024
Full time
API Product Evangelist - Developer Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. They are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist/Evangelist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
D365 Functional Lead - Power Platform/Pages - Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical) consultants ensuring smooth delivery and a unified approach. Participate in every aspect of the solution implementation from: leading workshops and analysing the customer's requirements to configuring the D365 CE applications and environment/release management. Collaborate with stakeholders throughout the customer organisation to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes. Provide in-depth knowledge of the D365 CE applications and evaluate the customer's business processes against the standard D365 CE functionality. Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by Crimson's PMO function. Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected. Pre-sales support including demonstrations and estimations supporting Crimson Sales and Consultancy teams as required. If modifications/customisations are required, either to processes or to the Dynamics 365 CE applications, the Functional Lead should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Responsible for conducting acceptance testing and training customer resources to successfully adopt and maintain the D365 CE solution. Have industry experience and understand challenges and risks when implementing vertically aligned applications. Technical Skills: Design, create and configure Dynamics 365 CE/Power Platform. solutions implementing Crimsons 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice) Marketing and campaigns Including Add-ons eg, Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 CE & Power Platform. Dynamics 365 CE/CRM Customisation and configuration including but not limited to: Entity Design & Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 CE report wizard and custom SQL Server Reporting Services (SSRS) reports. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Including standalone and Embedded. Canvas Apps with multiple screens. Power App Portals. Modern Workplace SharePoint. Teams. Microsoft Exchange. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
07/05/2024
Full time
D365 Functional Lead - Power Platform/Pages - Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical) consultants ensuring smooth delivery and a unified approach. Participate in every aspect of the solution implementation from: leading workshops and analysing the customer's requirements to configuring the D365 CE applications and environment/release management. Collaborate with stakeholders throughout the customer organisation to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes. Provide in-depth knowledge of the D365 CE applications and evaluate the customer's business processes against the standard D365 CE functionality. Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by Crimson's PMO function. Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected. Pre-sales support including demonstrations and estimations supporting Crimson Sales and Consultancy teams as required. If modifications/customisations are required, either to processes or to the Dynamics 365 CE applications, the Functional Lead should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Responsible for conducting acceptance testing and training customer resources to successfully adopt and maintain the D365 CE solution. Have industry experience and understand challenges and risks when implementing vertically aligned applications. Technical Skills: Design, create and configure Dynamics 365 CE/Power Platform. solutions implementing Crimsons 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice) Marketing and campaigns Including Add-ons eg, Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 CE & Power Platform. Dynamics 365 CE/CRM Customisation and configuration including but not limited to: Entity Design & Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 CE report wizard and custom SQL Server Reporting Services (SSRS) reports. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Including standalone and Embedded. Canvas Apps with multiple screens. Power App Portals. Modern Workplace SharePoint. Teams. Microsoft Exchange. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
06/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Request Technology - Craig Johnson
Salt Lake City, Utah
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
06/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development